Hotel Arona Gran  

This hotel does a good line in sea views, relaxed pools and low-key entertainment.

This luxury hotel overlooks the sea, with great views of the harbour. A promenade leads into Los Cristianos – roughly 15 minutes’ walk away – and stretches onwards to Playa de las Americas.

The centrepiece here is a trio of pools teamed with a palm-dotted terrace. Highlights on the food front include sea-view à la carte lunches, and in the evenings a piano bar and show lounge provide the entertainment.

TripAdvisor rating

Based on 1790 reviews

  • Official Rating
  • 1Building
  • 7Floors
  • 391Rooms
  • 6Lifts

Platinum

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Food & Drink

Dining options Breakfast Lunch Evening meal Drinks Snacks, Icecream
Full Board

Buffet breakfast, lunch and dinner.   

Half Board

Buffet breakfast and dinner.   

Facilities ► View all

2 outdoor pools

Both pools are heated in the winter months. Sunbeds with mattresses and parasols are provided. You can hire pool towels for a deposit.

Las Vistas buffet restaurant

For breakfast and evening meals with show cooking. There's a dress code here, with long trousers for gentlemen and no cut-off shorts for ladies at your evening meal.

La Palapa à la carte restaurant*

For lunch by the pool, with special tasting menus and tapas.

Rooms► View all

twin with limited sea view

Twin room with limited sea view sleeps up to 3. Rooms have a TV and 2 or 3 beds. When rooms are occupied by 3 adults there's no cot space. From May 2015, they will have free Wi-Fi and tea and coffee facilities.

twin room with limited sea view

Twin room with limited sea view sleeps up to 3. Rooms have a TV and 2 or 3 beds. Can be sold as single. When rooms are occupied by 3 adults there's no cot space. From May 2015, they will have free Wi-Fi and tea and coffee facilities.

TripAdvisor Reviews Show more reviews »

Poor customer service !

Fourth visit this year, lovely hotel and location, arrived to find out room was already let despite our confirmed booking 2 months earlier, and we were placed in a hell hole hotel troyas in Veronica's strip in the worst part of Tenerife. No explanation, left to organise our own taxis and eventually second day room only ready lunch time with no refreshments offered. The room once available lacked the facilities that should have been included. Beware it appears that the bookings taken are not honoured and they couldn't care less. My elderly parents who accompanied us were also tested in the same shoddy manner. Twelve visits in three years - absolutely no customer loyalty !!!!!More

Alan E, Wolverhampton, United Kingdom

Don't let the bad reviews put you off!

I'm staying here right now and I have to say I was slightly worried after reading some of the reviews! I will put a full post on when I'm home but I can honestly say its a lovely hotel, well maintained and good quality food. We are lucky enough to also go to sandals in the Caribbean and the buffet food here knocks spots off sandals! I am staying with my two girls (16&12) as it's half term they have found friends thank goodness! The average client does seem to be retired couples but as long as you know that then it's fine. The entertainment last night ( queen tribute) was outstanding! The welcome was great, sun beds never a problem, food good! Seriously I would definitely come again! You won't be disappointed. Yes there are some things that could be improved but isn't that the same for all hotels? We are in room 149 and it's got a lovely view and nicely decorated, yes air conditioning could be better but that's the only thing that needs attention.More

Sarah R,

We can not stop coming back

We tried this hotel in October having had a brilliant time in March and in September last year and were so pleased to have returned to a hotel where the staff treat everyone as if they were the only guests! My wife is disabled so it is very important to us that the accommodation is totally suitable and this is where the Arona Gran does not disappoint. Nothing seems too much trouble for them - if they can go the extra mile for you then they do. The grounds are easlily accessible, the gardens are beautifully manicured and the pool area is immaculate. Access to the beach is made easy with a lift that takes you to the promenade - or you can take a longer route through the front doors and down gentle slopes to reach the same destination. From there you can travel for miles through and beyond Los Americas all along the sea front, stopping as and when you want to eat drink or shop. The hotel itself boasts a shopping arcade where you can shop for clothes, shoes or electrical goods - great for the times when your electrical gadgets expire on you or your hand held technology gets itself into a knot. There is also a hairdresser and a Massage parlour for that little bit of pampering. The activities are varied - great for those who need to keep on their toes but equally unobtrusive for those who do not want to join in. We had a terrific time and have booked again for next March.More

Michael W, Wallington, United Kingdom

Stayed 15th Sept for 2weeks

seconed visit to hotel disappointed on arrival room not ready and no welcome drink We went for a walk after unpacking and when we got back to our room we noticed there were ants around the patio door, we got some fly spray from supermarket and got rid of them We did not have a problem with the sun beds ,we could always get one. The restaraunt was very poorly staffed at breakfast and dinner ,we liked to late for breakfast and dinner and on 90% of the time we had to find somebody to make a table for us. Sorry Arona Grand but we will not be returning for 3rd visitMore

David G,

Good 4 star hotel slightly let down by a few budget airline behaviours

Good hotel, comfortable rooms, great food and a good pool area. I've given it 5/5 but it does let itself down a little bit by charging for petty things such as; hire of the safe in the room, hire of the mini bar fridge if you want to cool your own drinks, hire of tea & coffee making facilities in the room and use of WiFi anywhere except the main lobby ( where it is extremely slow). If you're in your mid-fifties, like me, you will feel young in this hotel as the average age appears to be about 70. The clue is in the name. Overall, though, it is a good hotel with good service and facilities.More

AndrewandDebbie, Huddersfield, ENGLAND

See all 1790 reviews »

Things To Do View all »

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