This hotel does a good line in sea views, relaxed pools and low-key entertainment.
This luxury hotel overlooks the sea, with great views of the harbour. A promenade leads into Los Cristianos – roughly 15 minutes’ walk away – and stretches onwards to Playa de las Americas.
The centrepiece here is a trio of pools teamed with a palm-dotted terrace. Highlights on the food front include sea-view à la carte lunches, and in the evenings a piano bar and show lounge provide the entertainment.
Based on 1710 reviews
- Official Rating
Holidays in premium hotels
- 90% customer scores
- Platinum Villas available
- Platinum Cruises available
- 20kg luggage allowance
- 4T and 5T hotels
Food & Drink
|Dining options||Breakfast||Lunch||Evening meal||Drinks||Snacks, Icecream|
Buffet breakfast, lunch and dinner.
Buffet breakfast and dinner.
Facilities ► View all
2 outdoor pools
Both pools are heated in the winter months. Sunbeds with mattresses and parasols are provided. You can hire pool towels for a deposit.
Las Vistas buffet restaurant
For breakfast and evening meals with show cooking. There's a dress code here, with long trousers for gentlemen at your evening meal.
La Palapa à la carte restaurant*
For lunch by the pool, with special tasting menus and tapas.
Rooms► View all
twin with limited sea view
Twin room with limited sea view sleeps up to 3. Rooms have a TV and 2 or 3 beds. When rooms are occupied by 3 adults there's no cot space. From May 2015, they will have free Wi-Fi and tea and coffee facilities.
twin room with limited sea view
Twin room with limited sea view sleeps up to 3. Rooms have a TV and 2 or 3 beds. Can be sold as single. When rooms are occupied by 3 adults there's no cot space. From May 2015, they will have free Wi-Fi and tea and coffee facilities.
TripAdvisor Reviews Show more reviews »
Well managed with excellent service
Just returned from 10 day holiday at the Arona Gran. All members of our family of 8 (3 generations), enjoyed the excellent hotel facilities and service. Rooms were clean and comfortable, food was very good with plenty of choice for everyone, and the sports facilities were excellent especially for the grandchildren. Top marks to the management and staff as it is obvious that the hotel is very efficiently run and everyone (particularly the recreation team) do their utmost to make guests feel welcome and to ensure they have a good holiday. From the initial reception which included a glass of bubbly, through to departure was an enjoyable experience. Well done to everyone at the Arona Gran.More
We stayed here in July with 2 adults and 2 young kids. The people staying in the hotel were all very friendly and the staff very good. Good points: Spotless rooms. Pool area's were lovely and clean. Good location Fantastic views over pool and harbour from rooms on higher floors. Gala night, black and white theme, free roses and chocolate fountain! Plenty of selection at meal times and good food. Bad bits: Dining room was dated, and the only restaurant to eat in (unless you wanted to pay extra to sit at other restaurant) Maid's were hassling us to get out of room on day of check out, even though we had until late morning, and got out in plenty of time. The hotel was a bit big for us, as we personally prefer smaller hotels. Once outside the hotel, you get hassled to go into bars/have hair braids/buy stuff all the time.More
521Louisa, Braunton, United Kingdom
I'm not sure if you can judge a hotel just by the reception area, but if that is the case then the Arona Gran doesn't dissapoint . You are greeted by a huge area full of tropical plants ,a waterfall ,and a smartly dressed porter offering a glass of champagne. The hotel is situated on the edge of Los Cristianos which means it's in a fairly quiet and peaceful location.It's a 10 minute walk in to the town centre and the nearest beach We were given a ground floor room which was a reasonable size for 3 of us We had a view over the swimming pools, with a balcony with deck chairs and a table .Some other reviewers have mentioned the dark wood furniture , it wasn't a problem for us , it wasn't that dark and in our room it certainly wasn't past it's sell by date , although according to our rep this is being replaced over winter .The bathrom was well equiped, the shower was very good , hair dryer available . There is a safe in the room which costs a few euros for a week , The beds were very comforable - The food at the hotel is very good , and is a buffet . The choice is massive,both for the evening meals and breakfast and reasonably varied over the week . The smaller restaurant near the swimming pools does great meals during the day. We found all the staff to be friendly and helpful,nothing was too much trouble , the cleaner who serviced our room did a great job every day . The attention to detail showed, everywhere throughout the hotel was spotless. We booked through thomson and the rep we dealt with was great and very helpful. Outside there are 3 pools, one for toddlers, one for kids and one for adults. There never seemed to be the normal rush for sun loungers ,from our balcony I could see that at 9-30am there were usually only a handfull of people out .There are plenty of sun loungers so there were always some to choose from at most times. There's a supermrket across the road that does newspapers from various countries, and a bank and excursion box office a bit further down the road , this will do trips a bit cheaper than your tour operator , although you won't be picked up from the hotel ,(a 5 minute walk to the hotel up the road) or get quite the same deal , There are several areas to relax in, all with comfortable seating , the reception area has free wifi , the chairs here are too comfortable and great for a snooze. I booked the hotel on the strength of Trip Advisor reviews , it more than exceeded my expectations, I would reccommend this hotel to anyone looking a a quiet ,well run hotel , with great facilities and fantasic staffMore
theessexlad, Saffron Walden, United Kingdom
Fab, relaxing break!!!!
Returned from the Arona Gran at the beginning of August. Now I don't know quite where to start!!! Our room, it wasn't a refurbished room but still was very comfortable and spotlessly clean. Gorgeous balcony over looking pool and harbour and with full sun till very late in the evening.The pool area is lovely and the food is superb. Something for all tastes. Staff smiley and helpful. We came to this hotel for a relaxing break and that is just what we got. If I was to find something to moan about it would be the wifi, which needs upgrading and would be great if it was free in the rooms. There was great mix of age groups whilst we were there and not an 'Old folks home' as some previous reviews may lead you to believe. We will definitely return to this hotel in the future. Looking forward to seeing the refurbishment of rooms complete.More
Excellent, but could be better.
I`ve just returned from a week at the Arona Gran hotel, after flying with Thomson airways. I was looking forward to going to the hotel when looking at the photos that people who had been in the past had previously put up, and although I was a bit sceptical after reading some of the previous reviews, I really struggle to agree with many of the points that people have made in the past. The hotel is located in Los Cristianos, right on the outskirts. In a way this is good as it means that it`s very quiet, and the beach/local bars and restaurants are within walking distance. Bars are cheaper, and tend to be much cheaper in some cases than the hotel. There`s a lot of different bars and resturants to choose from, ranging from different cuisines and you`l find a taste for everyone down there. Lots of Street sellers down there, and although I found it quite amusing at first, I did start to get slightly frustrated by the end of the week, when they do not leave you alone. They will even come into bars/resturants to try and sell their goods. In the hotel, everything is done cashless. It`s convenient for some, and very inconvinient for others. I personally did not have a problem with it, but I can see why some would. My best reccomendation is to keep a note by either keeping the reciepts or making a note of what you spend somewhere, i.e memo/note in phone, and add it up as you go along. That`s the best way to make sure that you dont get caught out. The only thing I would say that could be improved is maybe adding a running total to the bottom of the reciepts, so that people can see how much they have spent. The pool side is really nice and clean, and we never struggled to find any sunbeds at any time of the day. Be aware though that unlike some hotels, they will take towels/items if you leave them there for a long period of time. We had gone for our welcome meeting on the Saturday, to come back and find a note to say that we had had our towels removed. I can understand on the rule of reserving sunbeds, but I did find it a bit too strict. Dinner times became the norm after the 2nd day, as they didnt seem to change the menu at all. They like their fish is all I can say. Whether it`s Cod, Salmon you`l be able to get any fish dish you want any day. I wish there was a bit more variety in the food, or more themed nights. I know there was a spanish themed night where they had Spanish wine and food out, but that`s one day, out of 7. Rarely did we stay in for the entertainment, however we did manage to catch one or two of the shows. They were good, but they didnt start till late, so you may want to go elsewhere for your evenings.More
TheAshCohen09, Brighton, United Kingdom
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Online savings - Refers to an online discount of 10% on August and 9% on September & October on holidays and applies to the basic adult cost before supplements. Available on package holidays booked online departing between 1st May 2014 and 31st October 2014 Online discount only applies to package holidays booked on firstchoice.co.uk and does not apply to flight only, accommodation only and tailor made flight+hotel bookings. Online discount is not combinable with free Child Places.
Save up to £400 per couple on September & October holidays – Saving offer applies to new bookings only on selected Thomson package holidays booked on thomson.co.uk. Offer applies to holidays departing between 01 September & 31 October 2014 and is subject to limited availability. Savings is against brochure price. Excludes flight only, accommodation only, cruise, Thomson Ski and any other bookings. Additional supplements may apply. Saving is based on a minimum of 2 adults travelling. Thomson reserves the right to withdraw or change this offer at any time. We reserve the right to change or withdraw the offers at any time.
Free child places - Free kids offer applies to new bookings only, on selected summer 2014 holidays, subject to limited availability. Only 1 free kids place is available in each selected hotel room or selected apartment type or villa with 2 full paying adults. Other children must pay the full brochure price. Available on First Choice holidays only. Free child places may not be combinable with other discounts.