Hotel Arona Gran  

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The Arona Gran comes highly recommended. This hotel has earned more Thomson Gold Medals than any other hotel in the Canaries, which means it's consistently rated as top of its class by Thomson customers. It's easy to see how the hotel has received its praise. It overlooks a little pebble beach in Los Cristianos and offers up views of the harbour. What’s more, the resort’s main sandy stretch is just a 15-minute walk along a coastal promenade. It runs through to Playa de las Americas, and there are cafés and shops along the way.

You’ll find two pools at the hotel, plus a separate children’s pool. On the food front, breakfasts, lunches and dinners are help-yourself affairs, while lunch can be paid for at the poolside à la carte restaurant, which has a salad bar and a grill.

Bedrooms here have just been refurbished to include modern soft furnishings and flatscreen TVs. If you really want to indulge, upgrade to a sea-facing room. As well as great views, you can look forward to special extras like a welcome drink and half a bottle of wine waiting in your room when you arrive.

TripAdvisor rating

Based on 1565 reviews

  • Official Rating
  • 1Building
  • 7Floors
  • 391Rooms
  • 6Lifts

Platinum

Holidays in premium hotels

  • 90% customer scores
  • Platinum Villas available
  • Platinum Cruises available
  • 20kg luggage allowance
  • 4T and 5T hotels

Find out more about Thomson Platinum »

Food & Drink

Dining options Breakfast Lunch Evening meal Drinks Snacks, Icecream
Full Board

Buffet breakfast, lunch and dinner.   

Half Board

Buffet breakfast and dinner.   

Facilities► View all

2 outdoor pools

Both pools are heated in the winter months. Sunbeds with mattresses and parasols are provided. You can hire pool towels for a deposit.

Las Vistas buffet restaurant

For breakfast and evening meals with show cooking. There's a dress code here, with long trousers for gentlemen at your evening meal.

La Palapa pool bar*

Offering drinks and light meals.

Rooms ► View all

twin room

Twin room sleeps up to 3. Rooms have satellite TV with English channels and 2 or 3 beds. When rooms are occupied by 3 adults there's no cot space.

twin room with limited sea view

Twin room with limited sea view sleeps up to 3. Rooms have satellite TV with English channels and 2 or 3 beds. Can be sold as single. When rooms are occupied by 3 adults there's no cot space.

TripAdvisor Reviews Show more reviews »

Happy Feliz Holidays

Holiday booked and paid for by Son and Daughter as a surprise special birthday and anniversary present, lovely bottle of champagne in room on arrival.Room 418 on fourth floor with great sea view. Pleasant and helpful reception staff, exceptionally clean, lovely and peaceful for a relaxing stay. Very pleasant pool area with ample seating if you don't want to do the sunbed thing. This was our 5th time and have just booked to return end of August. We have travelled to all the canaries extensively but seem to return to Tenerife and for value for money this Hotel cannot be beaten. Yes the restaurant can be busy at certain times but this is the case in all hotels and didn't have any problems, the food is of a good standard and staff very pleasant. The bar prices are comparable and you get what you pay for, yes you can drink cheap unbranded stuff at some of the bars but thats a personal choice. I wish I could get this service in my local!. Cannot understand the negative reviews especially around the immediate area,, locals do live here and we have met some friendly people strolling along the natural coastline which is excellent for walking. All staff work very hard and try to please and cannot understand the moans of some people they must be very hard to please!More

Susan E, Widnes

Hotel needing a wash and brush up.

The hotel, very smart but expensive, doesn't warrant the costs involved. Drinks are on average 25% higher than in other hotels and restaurants in Los Christianos. I know it's a hotel and hotels always seem to need to charge 'hotel prices' but honestly, they don't need to really when there is an alternative on their doorstep. Saying all that, the food, service and rooms are very good; the outside needs a really good spring clean, walking up from the sea front you can see loads of stains on the hotels front. It used to be immaculate. Don't let this stop you from enjoying a lovely holiday there, it would be unfair to take this review the wrong way, I'm just disappointed that the cleanliness seems to be wanting on the outside.More

jwooffs, BARNSLEY

No Faults at all - And we are quite fussy!!!

Just got back on Monday April 21st. This is the biggest hotel we have stayed in (391 rooms) It was nearly fully booked but it never seemed crowded. We went half board and had a room with full sea view. Balcony overlooked pools and the harbour but at the same time was completely obscured from other guest's view. It was a good size and had well padded sun loungers, stools and a table. The room was spacious and looked as it had been newly decorated - I think that there is even some modernisation due this year which should make it even better. Reception area is huge and airy. At check in everybody was offered a glass of fizzy wine or a soft drink which I have never seen before which is a nice touch. The Restaurant is large but never seems over crowded. There is a wide selection at breakfast and dinner with a couple of chefs cooking meat/fish (dinner) or pancakes/omelettes, from scratch. There was also a selection of local items e.g. rabbit on the menu. I have only seen a similar selection before when we stayed at a 5 star in Majorca. There are two entertainment areas - The Cocktail bar on the ground level and a dance area/show area on the same level as the restaurant but in the opposite corner. Entertainment changes every night in the show area and there is a resident British pianist in the cocktail bar who not only played a wide selection of material but engaged well with the public and even the non British were vocal during the singing and at the music quiz. The majority of the guests looked as if they were retired and enjoyed the better things in life which seemed to tie in with the character of this hotel. If we were going back to Tenerife we would probably stay here.More

James F, Glasgow, Scotland, United Kingdom

Great Hotel

Just returned today having spent a week at this Hotel. I have to say that the Hotel offers everything you need for a great holiday from the food quality and quantity to the great staff who were all immaculate in their appearance. Although the hotel was full during my week there it never felt crowded because of its size and selection of places to spend your time. A great system is in operation in relation to sun beds by the pool making in impossible for those who book a bed and then disappear for hours on end, well done for that, it's always a problem in the majority of hotels. The only down side for me is the Hotel location the immediate area outside really does need a facelift, this of course is not the fault of the hotel and requires the local authorities to do a bit of a clean up. I heard it described as a great hotel in the wrong location and I think that sums it up. Having said what I have about the downside for me I would have no problem about returning to a worthy 4 star establishment in the future. When I read some of the poor reviews I wondered if these people live on another planet or complain for the sake of it. With respect to Thomsons reps at the hotel we had a slight problem on arrival which I tried to have sorted with the male rep based at the hotel 4 days later the matter was still not sorted until I eventually dealt with the female rep who was also based there and she had it sorted within hours.I left with the impression that the male rep wasn't particularly interested.More

Robert T, Snettisham, United Kingdom

Another wonderful stay.

Have just returned from our 3rd stay here in 16 months and we are already looking to book our next stay. We are both thoroughly relaxed after a great holiday. Yes, we did hear the building work going on but as we were told about this at the time if booking and a phone call afterwards from Thomsons, we didn't see it as a problem. As usual food was good with a great choice. We never had any problem with getting sunbeds when we wanted them. Rooms were spotlessly clean. NO COMPLAINTS FROM USMore

186220Nicola, Bristol, United Kingdom

See all 1567 reviews »

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