This hotel does a good line in sea views, relaxed pools and low-key entertainment.
This luxury hotel overlooks the sea, with great views of the harbour. A promenade leads into Los Cristianos – roughly 15 minutes’ walk away – and stretches onwards to Playa de las Americas.
The centrepiece here is a trio of pools teamed with a palm-dotted terrace. Highlights on the food front include sea-view à la carte lunches, and in the evenings a piano bar and show lounge provide the entertainment.
Twin room with limited sea view sleeps up to 3. Rooms have a TV and 2 or 3 beds. When rooms are occupied by 3 adults there's no cot space. From May 2015, they will have free Wi-Fi and tea and coffee facilities.
Twin room with limited sea view sleeps up to 3. Rooms have a TV and 2 or 3 beds. Can be sold as single. When rooms are occupied by 3 adults there's no cot space. From May 2015, they will have free Wi-Fi and tea and coffee facilities.
Just back from a lovely short break at the Arona Gran. If this had been our first visit, we would have been perfectly happy but as we've stayed several times before & know how exemplary their standards usually are, we noticed some changes.
The room was lovely (thank goodness for air con), swimming pools great & sunbeds easily available, the food & service at the pool snack bar was great.
The 'issue' or drop in standards was in the main restaurant. The waiting staff are all very friendly & efficient but the same could not be said of the kitchen staff/chefs. They seemed to be very stressed & not happy, huffing & puffing as they tried to negotiated their way around guests as they replenished food & crockery etc as if we were getting in the way. I got the impression that there were less staff than previously & therefore they were probably overworked. One morning a very stressed out omelette chef struggled with an oven door, which was clearly broken & hanging off it's hinges. That's not something I'd expect from this hotel.
We also noticed that certain dishes appeared for three days running albeit in slightly different guises eg veal on the carvery one night, veal slices in sauce the next & veal stew the next.
We love this hotel & I hope this was just a small glitch & not a sign of cost cutting or the start of a continued drop in standards.More
Mand61, Oxford, United Kingdom
Food excellent air con non existant
First impressions are that this is a grand hotel. The service offered by staff i have to say is excellent, they are wonderful people. However it is a pity the Director does not follow the same values as his committed team. We mentioned that the air con in the room 560 was inadequat to reception. They sent an engineer however to no avail. It wasnt a complaint but merely that at 32 degrees trying to get showered and changed was impossible. It wasnt resolved. I spent the week sleeping upside down in bed to try and get what little air con there was. At the price of this hotel i do not expect to spend 6 sleepness nights. I mentioned this to the director at breakfast alas his response was to wave me away informing me to speak to a head waiter or reception! Quite what a head waiter was going to do is beyond me unless he was mayve going to fan me punkawalla style! Frankly, at this point i didnt care if he was the king of spain. If the director is responsible for the hotel he should as i do in my job listen to customers, and offer to help or at the very least treat them with some respect. We had also mentioned this to the thompson rep gemma on our first day & again, no resolution was offered. We spotted a thompson rep on the day b4 we were due to come home. He was marvellous and arranged for a fan and confirmed there had been many complaints regarding the air con in this hotel. We also mentioned the unwelcome lizarrd and cockroach guests!! In rooms on both the 2nd & 5th floor. Although in that climate i appreciate these creatures may emerge. I wouldnt have expected to see them here.(pics available).
I agree with comments re location but it is individual taste. The views are wonderful, the pools are amazing and we found suitable sunbeds regardless of what time we went to the pool. Be warned if you use wi fi in room they charge 3 euros! I wasnt aware of this. We did have to ask for clean towels 5 out of the 7 days we were there. The food is very good with lots of choice and replenshed regularly. We stayed half board and ate lunch at the pool bar and was surprised how competively priced the drinks and food was. There is a terrace you can sit at night but unfortinately we only managed to find seats on 2 nights. Ridicolous considering the hotel waa full and very limited seating. The entertainment appears to be aimed at the older generation and there was a diverse group of people staying at the hotel. A pianist every night playing the same tunes is not appealing to all their target audience. There were acts such as a queen tribute who were on from 945 pm to 1030pm! 3/4 of an hour then a spanish lady came on si ging ymca/boney m etc! !at least she managed to clear the room in 10 secs! The acts need to be on longer, this would help to attract the next generation of customers. Personally, new entertainment, new air con, no cockroaches, keep the staff and replace the director! This hotel has great potential if there was vision, change, & new direction. More
best hotel in los cristianos
just had two weeks in the Arona Gran , breathtaking from the moment you enter the reception , glass of champagne on arrival, staff friendly and very helpful throughout the holiday. Room was comfortable ,clean and tidy . No towel race for sunbeds , plenty of beds all day , and clean towels everyday for your sun bed . The selection of food in the restaurant was second to none , with two superb themed nights , both weeks. The entertainment in the Teide show bar was excellent , with Top Hat & Heels , Freddy Mercury tribute and the Eagles , to name a few. Two lovely big pools and other leisure activities available. This was a totally relaxing holiday , will definitely return to the Arona Gran. Well done to all concerned.More
Steven L, Bedworth, England, United Kingdom
This was our second visit to the arona gran and it won't be our last.
Staff very friendly and polite.
Food , great selection.
2 big pools.
No trouble getting a sun lounger.
Rooms , very comfortable.
Direct access to the promenade . About a 15 minute stroll to the sandy beach.
We applied for a spring card on our last visit which we received when we arrived this time. It's well worth doing as it allows you free wi fi anywhere in the hotel and a 15% discount on the bar bill when you check out.
Well done spring hotels. We will be returning early next year.More
john h, Buckingham, United Kingdom
Stayed here from the 24th August for 7 nights. Very grand looking hotel, staff really friendly and excellent service.
Room and hotel in general were spotless and the food considering it is a buffet was of a very high standard as my waistline will testify.
A great time was had by all an we would not hesitate to stay here again if we ever decide to visit the same area.More
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