This Sensatori Resort is the only one in the collection to have been awarded an extraordinary 5T+ rating, so you know you're in for something special.
Sensatori Resort Tenerife has lavish good looks. From the outside it bears a striking resemblance to the Alhambra Palace. Step inside and it's every inch the modern masterpiece. Cue cutting-edge furniture from the likes of Italian heavyweight, Fendi, oversized fountains that light up come nightfall, and daybeds that provide the perfect lounging spots.
Style aside, this place has plenty of Sensatori trademarks. We're talking plush deluxe rooms with hi-tech extras like plasma TVs, restaurants that blur the lines between cooking and art, and an infinity pool with monsoon jets and in-water sunbeds. Factor in a coastal setting, Spanish vibe and a spa made for pampering, and you’ve got a retreat with get-me-there-now appeal.
Based on 973 reviews
- Official Rating
5-star hotels designed to fuel the senses
- 6 or more restaurants
- Great sports line-ups
- Modern children’s facilities
- Top entertainment
- World-class spas
- Choice of rooms and suites
Food & Drink
|Dining options||Breakfast||Lunch||Evening meal||Drinks||Snacks, Icecream|
Including 3 meals a day excluding Red Level, fine dining and Oriental restaurants. The hotel also offers a special All Inclusive drinks upgrade. It entitles you to local drinks when you go up and order them from any of the hotel’s bars during opening hours. Snacks at set times.
Full Board Plus comes as standard. You'll get 3 meals a day. House wine, beer and carbonated soft drinks included at lunch and dinner.
Facilities► View all
The main pool is huge, filled with saltwater and accessorised with a whopping 70 in-water sunloungers, whirlpools and water jets.
Expect fresh meat and fish dishes and there's a new 'hot stone' menu at a charge.
The spa has both indoor and outdoor treatment cabins, an indoor pool, sauna, steam room and floatarium. There's a lengthy menu of treatments, including things like diamond facials, Indian scalp massages and packages for the whole family. There's also a beauty salon for nailcare, waxing, make up and hairdressing.
Rooms ► View all
Twin room sleeps up to 4, with a double or twin beds, as well as a double sofa bed, and sleep up to 2 adults and 2 children or 3 adults. They all feature a 32-inch flatscreen TV, an iPod docking station, a balcony or terrace, and a huge bathroom with a rain shower.This room can also be sold as a single.
twin with limited sea view
Twin room with limited sea view sleeps up to 3 adults or 2 adults and 2 children. With 32 flatscreen TV, iPod docking station and rain shower.
TripAdvisor Reviews Show more reviews »
A very classy hotel
After reading some reviews before we went on holiday, we were apprehensive on what we would be getting. First impressions were good, it was easy booking in and the staff were very friendly. We had booked a garden room with a Bali bed because I have trouble getting around and my thoughts were to use the Bali bed instead of going to the pool, not so. I did request a room with the sun for the use of the bed, but the room we had 2152 didn't get the sun so the extra we paid for the garden room was a. Total waste of money, so take my advise don't book a garden room with Bali bed. All staff were friendly and helpful, when it came to drinks at meal times we never had to ask for a refill the waiters were there topping up. You could eat in different restaurants if you booked, but we were happy to eat in the Pangea restaurant. The food was great we ate something different every night, plenty of choices and plenty of seating areas. We made use of the green choice which is if you choose not to have your room cleaned for a day, you simply put out a green card before eight o'clock in the morning, they credit your room with 20euros, that you can use on your drinks bill, or any other extras. My one pet hate is the amount of small children in the hotel, I feel this lets the hotel down greatly, why don't they have an age limit. On my first day by the pool, a young lady with a small baby about three or four months old was trying to stop her baby from crying she walked around the area then picked her up, then lay on the Bali bed, still crying and getting very distressed after half an hour of listening to the cries of this small infant I asked the mum did she have any water to give her, and to my surprise she said she's not thirsty she's just over tied, ( excuse me) I'm sure if the mum had been crying for half an hour she would of been in need of a drink and yes your right the mum then starts to drink coke and no water for the baby, The hotel should have a policy were small children and babies have their meals early and then when the adults have their meals they don't have to listen to screaming tantrums from the children, why don't parents take the children out of the restaurant until they stop screaming, this is off putting to say the least. I love children but the parents do need to have some consideration and thought for other people. My overall experience of this beautiful hotel is I would not hesitate to recommend this hotel. More
sandy186337, Liverpool, United Kingdom
If you want to be surrounded by screaming babies, get up at 6am to book a restaurant,deal in shades if grey when it comes to what's included in your upgrade to all inclusive and be treated like a second rate citizen if you booked with Thomson, then this is the hotel for you. The rooms are lovely (when you pay to upgrade), some of the staff are lovey and the views incredible. It's just a shame that it only heightens the wrong senses. Plus the buffet food is tepid and blah and the red wine undrinkable. More
Just returned from an eleven day holiday at the Sensatori. The hotel was everything we expected - from the amazing food, flexible eating choices to the polite and helpful staff in every department. The location is perfect opposite the sea and just a short walk from a beautiful unspoilt Canarian village. The hotel was spotlessly clean and the layout of the complex just flowed. Would definitely recommend. Possibly bottled water in the fridge in the room on arrival would be a bonus.More
655SusanChambers655, Accrington, United Kingdom
Spotless, friendly staff, but we won't return
We stayed for 2 weeks in feb, with our 4 and 2 year old. The hotel is beautiful and spotlessly clean. We found the staff really friendly, from the housekeeping ladies who were always polite and helpful, to the waiters who were engaging with the children, even the lifeguard at the splash pool. Of course there were a couple of exceptions, but they were a tiny minority. We were disappointed with our room (garden room with Bali bed) as it was small, and the children were supposed to sleep on a small sofa bed which was about 18" off the ground, Thomson were not explicit about this. We upgraded direct with the hotel to a suite (even though these weren't available via thomson when we booked on-line) at a cost of £1500, and the children did have proper beds, but they were in the living area between the table and sofa so it did feel a bit make shift. I was also concerned that you can't secure the front door properly which causes two issues, firstly my children could let themselves out of the room very easily, and secondly even if you twisted the lock shut, anyone with a key card can still open it as they frequently did. As the children slept by the entrance door, I did feel this was an oversight by Thomson. We mostly ate in Pangea, we would have liked to have eaten in the Italian more than once but the booking system is impossible, and even though the restaurant often looked empty - we couldn't get in because they would say that for e.g at 6.30 that the table was booked for 8.30 and that we couldn't have it beforehand (as if any young family would spend much more than an hour eating a pizza!). I did like Pangea for breakfast and lunch - lots of choice. The children's splash pool was great, and was the Playhouse Live! which kept the children thoroughly entertained and was of a very high standard. We did enjoy the holiday, but won't be returning mainly because the rooms aren't great for young children, but I can imagine that suite being nice for a couple.More
Superb New Years Holiday
The hotel was truly 5 stars. Rooms, food, service, room service, all excellent. If you want your sheets changing, you place the card provided on your pillow requesting it in the morning! The only downside was the noisy, uncontrolled children in the restaurants. Why don't the parents show some consideration for others. Life for others does not revolved around their children! The hotel was still decorated for Xmas when we arrived 27th December and rapidly filled up until New Years Eve itself. Despite the hotel being full to capacity, there were no queues or disappointments in booking restaurants. All 5 restaurants were available plus additional poolside cocktail bars with live music, bbq's etc etc. The atmosphere was electric. We were booked "all inclusive" which included a drinks package and, being New Year celebrations, we certainly had value for our money.(trust me). The Gala Dinner and the New Year entertainment with the fireworks and cabaret were fabulous. Things changed on January 5th as many guests departed and the availability of restaurants and bars were reduced accordingly. It became,somewhat, of an anti climax but we will return next year and perhaps leave a little sooner after New Year. There was a free daily bus to Adedje from the hotel and we made extensive use of the local buses exploring in both directions to other resorts. There is a fantastic cliff top walk starting on the promenade outside the hotel towards Los Gigantes which not a lot guests seem to know about, which made it very quiet. (Thank goodness). The trip to the capital, Santa Cruz was very worthwhile.( While there,try lunch in the large department store "Corte Ingles". Puts " M and S" to shame.) We went on the conducted tour of the back stairs of the hotel hosted by the environmental manager. The steps they take to make the resources used by the hotel and the surrounding district sustainable and non threatening to the environment is very impressive.More
ballyskiffle, Exeter UK
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