Sensatori Resort Tenerife  

With its high-design interiors and impressive pool scene, Sensatori Resort Tenerife is a luxury escape par excellence.

Sensatori Resort Tenerife has lavish good looks. Cue cutting-edge furniture from the likes of Italian heavyweight, Fendi, oversized fountains that light up come nightfall, and daybeds that provide the perfect lounging spots.

There’s as much substance as there is style. We're talking plush deluxe rooms with hi-tech extras, restaurants that blur the lines between cooking and art, and an infinity pool with monsoon jets and in-water sunbeds.

All in all it’s a winning formula, and one that has seen the hotel awarded an extraordinary 5T+ rating – the highest of any Thomson property.

TripAdvisor Traveller Rating

Based On 4457 reviews

  • Official Rating   
    5 Star plus
  • 5Floors
  • 609Rooms
  • 15Lifts


Luxury holidays designed to fuel the senses

  • Standout pool scenes
  • At least 4 restaurants
  • Great sports line-ups
  • Modern children’s facilities
  • Top entertainment
  • World-class spas

Find out more about Sensatori »

Food & Drink

Dining options Breakfast Lunch Evening meal Drinks Snacks
Full Board

Buffet breakfast, lunch and dinner.  Full Board Plus, which includes house wine, beer and carbonated soft drinks with lunch and dinner, is the standard package at this hotel. 

All Inclusive

Including 3 meals a day excluding Red Level, fine dining and Oriental restaurants.  The hotel also offers a special All Inclusive drinks upgrade. It entitles you to local drinks when you go up and order them from any of the hotel’s bars during opening hours. 

Facilities ► View all

Outdoor pool

The main pool is huge, filled with saltwater and accessorised with a whopping 70 in-water sunloungers, whirlpools and water jets.

Oasis Pool Grille Mediterranean restaurant*

Mediterranean meals are on the menu here with some of the chef's speciality dishes incurring an extra charge. Men will need to wear full-length trousers to dinner.

Spa by Clarins*

The Spa by Clarins has both indoor and outdoor treatment cabins, an indoor pool, sauna, steam room and floatarium. There's a lengthy menu of treatments, including things like diamond facials, Indian scalp massages and packages for the whole family. There's also a beauty salon for nailcare, waxing, make up and hairdressing.

Rooms► View all

master suite with balcony or terrace

Soft lighting and clean cut décor, make up the suites. They sleep up to 3 adults or 2 adults and 2 children. You'll have a separate bedroom and lounge area both with a 32 flatscreen TV. The lounge also has a dining area and there's an iPod docking station. The bathroom comes complete with a double shower, rain shower and a whirlpool bath. For outside space, there's a balcony or terrace.

deluxe twin room with balcony or terrace

Deluxe twin rooms have a luxurious feel with high quality designs and fabrics. They come with a 32 flatscreen TV, iPod docking station and a rain shower. Outside, you'll have a balcony or terrace. They sleep up to 3 adults or 2 adults and 2 children.

TripAdvisor Reviews Show more reviews »

Weekend break in Tenerife

We stayed for a long weekend & the Gran Melia in a red level room. Overall we would recommend this hotel & the local area which is not overdeveloped like some other parts of the island. The hotel is very big but staying in the red level area makes it seem much more personal & the private red level (adult only) pool is excellent. Only negatives are the bed was too firm for me but that's a personal thing & more generally the red level canapés served between 6pm & 7pm each evening were very dull & not to the same standard we have experienced in other hotels. This needs attention & improvement from the management. Overall though we do recommend this hotel. More

Adam S, London, United Kingdom

Great value, amazing pool and food

I booked through Thomson and got the holiday for a great price. The food was amazing and the full board plus options was great value for money. The main pool is massive and really nice. All you could ask for in a holiday.More

jonpreston81, Sevenoaks District, United Kingdom

Stunning and the perfect hotel for relaxation!

After winning this holiday in a competition flying with Thomson I feel extremely lucky and most happy! I am writing this as if I had paid for it tho and after reading other reviews tried to see if I agreed. This hotel is the most stunning place I have ever been lucky enough to stay in! It is truly beautiful and excellently maintained! On arrival to the hotel (45mins from airport) you are welcomed by very friendly porters who will advise you to not worry about your bags and direct you to the reception to check in! We were advised to fill in a little form on the coach to hand in and make check in faster! We had the silver plus all inclusive option so we're given a map, drink list included in our package and information about the restaurants. We were very lucky to have a room on ground floor just around the corner from reception and after we had looked about our bags were bought to us! All the staff are incredibly friendly and lovely! THE ROOM!! The room was absolutely gorgeous! Huge mega sized bed, waterfall shower, massive bathtub, double sink, sofa area, tv, robes, slippers, tea and coffee making facilities and wardrobes! The balcony looked over the lovely gardens! The maids tend to pop in at some point during the day and place a chocolate! Position the lights next to your bed and turn down yours sheets also placing your slippers next to your bed which is just lovely! The lights are a little crazy and you may find yourself just pressing all the buttons until they all come on lol it's also lovely and cool and just really comfortable! There is a mini bar that you can request for a charge or if it's full and you use it then you will be charged at checkout and there are lots of English channels like itv, box, 4, 5, news and kiddies channels! There is wifi throughout the entire hotel and you are given the log in details when you check in. I thought the wifi wasn't good at first but once you select the option if you go into safari and log in the details it works great. On the first day when everyone is linking up to it tho, it is a bit slow! THE HOTEL AND GROUNDS! It's a massive massive area! Some guests we were talking to said they had a little walk to their rooms which felt like a mission at first but they soon found little short cuts and the view from their balcony made up for it. There are 7 restaurants that are fantastic! The Pangea is the main buffet option serving you breakfast, lunch and dinner which you don't need to book and the food is so good! There is so much I missed one side that was on offer! There is an option to sit outside that most people preferred so would wait by the door but inside is just lovely, cool and I honestly don't see the point in waiting to sit outside! You also save the host a lot of stress and they practically kiss you if you just sit inside. Drinks are bought to your table while you go and pick your food except breakfasts where there are juice pots although tea and coffee is bought to you! I read someone not impressed that the coffee wasn't something fancy like starbucks or nespresso!!! Seriously!?? It's a little bit silly. The tea is Lipton and there are several flavours and yes the coffee is in a little sachet. The coffee served at the bars is from a machine tho if you are a coffee fuss pot. There are 2 other restaurants you can use which you have to reserve and 4 you can pay for. The market grill you don't need to reserve at lunch time and is a menu table service! Most delicious! They serve things like burgers, Sandwiches, pizza and some nice starters!You can use 3 machines dotted about to make reservations for the following 2 nights. Really easy to use and you get a ticket printed off that you have to take with you to the restaurant you have reserved. I can imagine that it gets booked up fast during peak seasons but if you can't get in, the Pangea is so good and you will always get your food!! We booked into the ocean club which is Italian one night! Incredible food! I had Bruschetta, fettuccini with chicken and zucchini and tiramisu! It's also quite nice that you are served a meal occasionally although I also love Pangea because you can pick exactly what you like! We also booked into the ocean pool grille which is a Mediterranean serving dishes like paella and fish! I had a gorgeous prawn and avocado salad and seafood paella then poached pear for pudding! There is also a Friday night bbq you can book at the ocean pool grille! Amazing! So much food!! My favourite restaurant I must say is ocean club! It was unbeatable and gorgeous but honestly all the food is just superb! LOCAL There isn't a beach but we were told there was one a little walk up the road. There's not a lot in the local town but a few guests said they got buses to the next nearest bigger town. They did say a few went past full first but they eventually got one I believe. THE POOLS The pools are wonderful! I didn't see the others because I loved the first one I came I across! The infinity pool is really impressive! Salt water and warmed by the sun so a little chilly but just get right in there straight away and you soon warm up! Lots of beds that you can't reserve before 10am and gorgeous Bali beds that you can rent! The best bit about this hotel for me is the credit you can accumulate on the 'go green' option. You ring 9 on your phone before 11:45pm and request no room service for the next day. You then get 20€ credit to your room and can do this 3 times before they insist on cleaning your room! You can then use this credit for the spa or rent the bali beds like we did! We paid 75€ for a huge private Bali bed that came with pool service, cava, fresh fruit and water! With our credit accumulated it covered the bed and left €5, we had it all day! It was amazing and well worth doing! Also, there is pool side service if you have the silver plus option! We also as a treat on our last day booked the €150 Bali bed!!!! It was right in the centre of the infinity fool in a little cove! You get pillows, an extra thick towel, amazing posh water, sun creams, a newspaper, fresh fruit, champagne, cheese and meat platter and a cake platter! We didn't even need to leave it to get some lunch! Amazing value for money!! SILVER PLUS The silver plus option is honestly fantastic! If you don't have it I believe that you can purchase this for €35 per day per person. Looking at the list it would cost around €16 for two cocktails and €5 a beer so it would benefit you if you fancy a good old drink one evening. You also get the good stuff on this package! Smirnoff vodka, Malibu, baileys etc. You also get 30% off the paying restaurants if you want to go to them as well as a few other benefits. There are several pools and be mindful of certain areas as they are apparently silence areas and I was told off by a fellow guest for talking lol.. Oops!! There's also a lot going on such as water Zumba, sushi and gin cocktail making. I didn't do any tho I just relaxed! ENTERTAINMENT There lots of entertainment in the various bars and atlas theatre! The guitarist Charlie is amazing! Beautiful voice and he does really good songs! He plays for a few minutes before the sensatori show cast do their nightly shows at 10pm and also in nemos piano bar as well as in the ocean pool bar.. All the show cast do little acoustic sets in the various bars too. I wasn't hugely impressed with their shows. They all sing really well but sometimes it just looked a bit can't be bothered when they were dancing. I believe they do the kids shows too tho so to be fair to them they have a lot to fit in and it's a nice change going to see them. They have various performers come in as well. Lots going on. There's a dj that plays chill out vibes in the ocean pool bar too. There's the night club that was pretty cool! Says it shuts at 2 but the dj stopped playing music at 1:40 I'm just assuming that gives everyone the idea that it's closing soon tho. That opens Friday's and Saturdays! The bar service is a little slow but it's a sensatori resort and the vibe is very no rush and relaxed also if you just sit down someone will come and take an order particularly in the evenings. I think they prefer you to not be around the bar. We booked a day trip to loro parque with Thomson and it was €55 per person (€26 children) we did have an option added to ours that included behind the scenes of the orcas and gorillas which was €20 extra per person! Also included lunch, the best show seats available and no queues! Well worth it! It was a wonderful but quite long day being picked up at 7:45am and dropped off at 6:30pm as it takes 2 hours each way. The only grumble on this particular trip was the lunch wasn't fantastic and you were told you had to sit with random people in your group. Bit awks but it's only 30 mins out of your day! Amazing day tho and the tour is really really great! Also for €20 each extra is was great value as I saw the prices of food there! Not cheap! I honestly don't understand some of the reviews I read on here to be quite honest as they are silly things not worth mentioning and you see these sort of things in most reviews. This place is by far the most gorgeous place I have been to and I highly recommend going all inclusive silver plus! It's just so easy and you can spend your days sipping the most gorgeous cava. The Thomson team were really great! I only really saw toddlers and babies about! Despite the children entertainment and pool area I wouldn't take my 6 year old as others I did see maybe his age looked a bit bored! The hotel is immaculate and always being tidied and trimmed! I didn't notice any bugs but know others did. Bugs are everywhere especially hot countries. Irrelevant in a review to be honest! Thank you Gran Melia for the most unforgettable time! I met the most wonderful people, had the ultimate relaxation experience and I will 100% return again! I can't wait :) More

Gemma C, Hitchin, United Kingdom


A beautifully appointed hotel, stylish and comfortable. A real treat. We went without children and had a wonderful relaxing break. The food was excellent and the entertainment was of an unusually high quality - Music on the terrace, in the piano bar and in the theatre was very professional. My only quibble is that the service was often curt and surly. Some of the staff were very friendly and helpful, but the majority (especially around the pool bar, Oasis Pool Grille and Market Grill) fell below the standards the hotel sets for itself.More

Amanwy-LW, Cardiff, United Kingdom

Great place to be

We spent a lovely week in this Melia Resort and enjoyed the different restaurants. The stay in the Red Level was a great experience. The palm garden and the pool area were just fine for a relaxing week. We'll plan to come back next year. More

martinsL2976PC, Zurich, Switzerland

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Sensatori Resort Tenerife
Rated: 4.5 /5 based on 4457 customer reviews
from £368.08