Hotel Riu Palace Tenerife  

With its plum sea-and-mountain setting, the Hotel Riu Palace Tenerife showcases this Canary Island at its best.

Views don’t come much better than this hotel, with volcanic slopes to the rear and sea views to the front. And location-wise, you’ve got a little beach on the doorstep and Costa Adeje is a 20-minute stroll away.

The hotel’s curved design means lots of the rooms look out to sea. And this place is getting a top-to-toe refurb for July 2015.

TripAdvisor Traveller Rating

Based On 672 reviews

  • Official Rating
  • 1Building
  • 5Floors
  • 296Rooms
  • 4Lifts

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Food & Drink

Dining options Breakfast Lunch Evening meal Drinks Snacks, Icecream
Half Board

Buffet breakfast and dinner. Breakfast comes with sparkling wine.   

Facilities ► View all

2 outdoor pools

Heated in winter and with plenty of sunbeds, parasols and towels on the terrace.

Buffet restaurant

Open for breakfast and dinner. There are two themed evenings organised every week. For dinner there are two sittings, 6.30pm to 8pm and 8.30pm to 10pm.

Wellness centre

Complete with a fitness room open from 8am to 8pm, a steam room, massage* rooms, a list of treatments*, and hairdresser*.

Rooms► View all

double room

Double room is just for two.

double room for single occupancy

These double rooms have everything you need for a great stay.

TripAdvisor Reviews Show more reviews »

The Staff

We spent two weeks over Christmas & New Year & the effort put in by the whole staff was superb, especially New Year. We have been coming to the Riu for many years & we agree most of the clients tend to be of an elder generation but that doesn't matter the culture is fine and the hotel staff are extremely friendly & helpful. let's hope all the current staff Mannel, Daniel, Said, Thomas et al all return after the refurb!! MarionMore

marion110841, Greater London, United Kingdom

Hoping the future is as great as the past!

Having just returned from this great hotel - it closes today for a 3 month total refurb and upgrade which after a further 3 months evolution will be classified 5 star from November. Like many of the regulars we have enjoyed many years at this wonderful hotel in its great location, with first class staff and service to go with it. Mr 'Riu' please note - its people and staff that make a good hotel into a great one so hopefully many of the staff will be encouraged to return after the upgrade. With so many good times here in the past, we've already booked to come back in August to see the new Riu Palace.More

DavidandDebbieH, Coventry, United Kingdom

Not a 5 star and robbed!

On checking in we were pleased to hear we would be given an upgrade to a larger room, room 354 as all the standard rooms were full. however on the 2nd night we changed rooms as we were robbed in this room, 354 facing the street on the ground floor(whilst having a meal in the hotels Krystal restaurant) The thief stole my jewellery, perfumes makeup, trainers, several items of clothing and duty free purchases. Thankfully our money and passports were in the safe, which you are charged for by the way. There were no signs of a break in, my husband thinks he may not have pushed the bolt up on the balcony door properly. Either way there should be security cameras in this particular area of the hotel, this is not something I have ever encountered before and we changed rooms to one on a higher floor. This was a standard size room and I have to say the worst hotel room I have ever stayed in, especially for a 5 star, very small, dated furniture with ants around the wood work. The hardest mattress I have ever laid on. The gym was a joke, tiny with barely operating equipment, the wellness centre, never anyone on reception and again very run down. No daytime activities around the pool, therefore no atmosphere. I have to be honest and point out the good areas of the hotel , which are the staff who were all very friendly and polite, especially Graci on reception, The grounds were kept very nice, lovely views from the terrace and the food wasn't too bad. However for what we paid for a weeks stay I expected a lot more. This hotel is very popular with the older guests, hardly anyone under 60 I would say and had I of known this I wouldn't of booked it, being in my late 20's. Disappointing stay. I am aware this hotel is closing soon for a major refurb, this can only improve things.More

bozgeyik86, Leeds, United Kingdom

Good Hotel, Excellent Location

Riu Palace is well-situated on the relatively quiet Costa Adeje, a 15-minute walk along the prom to La Caleta, a village with sea front restaurants worth visiting, and a 45 minute walk south to Playa del las Americas. Pleasant gardens with 2 outdoor pools and 2 bars which also serve food. Plenty of sun beds in the garden & pool area. All of the hotel staff are attentive, efficient & friendly, and the place is kept spotlessly clean by super-efficient housekeeping. The extensive range of food options in the restaurant ensures that most will find something to their taste, while few dishes are truly exceptional. The rooms vary, so take care to ensure what you have selected on booking. Some double rooms are tiny; on checking in we were given a complimentary upgrade to a more generously-sized room on floor 1, but unfortunately this had only a view of a boundary wall. We opted to pay a supplement to get a decent sized room with a (quite limited) sea view. The hotel charges extra for use of the safe in the room. I’ve ever encountered this before in a hotel of this standard, and it’s silly and irritating. The Riu Palace aspires to a classier image and are enlarging some of their smaller rooms over Easter. The desired new image would be served well by elimination of the extra charge for the safe, and upgrading of the slow internet service (available only in the reception area). Nevertheless an enjoyable stay.More

P42M, Lymington, United Kingdom

Super staff

We stayed here for a week recently on a friends recommendation and it didn't disappoint. Check in was efficient and quick, the room was large and we had a central situated room, 234, which had a wonderful view over the grounds, with a good size balcony and got the sun from lunchtime to sunset. Meals are buffets, plenty of choice both at breakfast and dinner, and the staff could not have been more friendly and helpful. There is a big lounge / bar in the lobby with cafe style chairs and tables in the centre and some sofas around the periphery, not the most comfortable and not always enough seating in the evenings when people gathered for a pre dinner drink. There is however a further lounge at the further end of the lobby where there was entertainment most nights . The one let down feature was WiFi is only available in this area, and no where else in the hotel, but management did say with major refurbishment sometime this year there would be Internet access throughout the hotel.More

Travellor60, Stafford, United Kingdom

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Hotel Riu Palace Tenerife
Rated: 4.5 /5 based on 672 customer reviews
from £382.80