With its plum sea-and-mountain setting, the Hotel Riu Palace Tenerife showcases this Canary Island at its best.
Views don’t come much better than this hotel, with volcanic slopes to the rear and sea views to the front. And location-wise, you’ve got a little beach on the doorstep and Costa Adeje is a 20-minute stroll away.
The hotel’s curved design means lots of the rooms look out to sea. And this place is getting a top-to-toe refurb for July 2015.
Returning after a few years to a newly refurbished hotel. It does not disappoint. The rooms are lovely and clean. The beds very comfortable. The staff as ever are very pleasant and couteous. We will be back.More
Vicky P, Edinburgh, United Kingdom
Very Good, but 5 star?
Every member of staff at this hotel are 5 star, and nothing is too much trouble. We stayed here for a week commencing 22nd September.The Riu Arecas is being renovated,where we have stayed before, so opted for this one.The hotel has had a complete makeover, and is undoubtably a lovely place to have a relaxing time.Our room was on the seventh floor, with a partial sea view,and very comfortable beds, which were enormous.The bathroom has a double hand basin and walk in shower,and the room was cleaned to a high standard daily.The waiters, in the bars and restaurant were very polite, and did everything possible to meet your requirements.The negatives , in our opinion,is that the food was not of 5 star quality by any means,and some nights a bit of a struggle,i.e.Veal every night,raw beef and few vegetables. Breakfast,was an improvement, but not a single English sausage was to be seen!!! Sprouts was also on the breakfast menu! The entertainment was only mediocre, to say the least, and the large televisions in the rooms were virtually redundant due to being only World News, and Sky News, but amazingly,in a bar not too far away was a complete array of channels! A lovely hotel in a great position, but has failings for a 5star.More
Wilf_11, Walsall, United Kingdom
Superb hotel in a great location
This was our first visit to Tenerife and so also to this hotel. I had read the reviews, so was expecting something pretty good, but it really exceeded pretty much all our expectations.
We were given a beautiful room with a sea view (which we weren't expecting) and from the moment we arrived, we were made to feel very welcome by all the staff. The room itself was stunning and I can only echo all the previous comments about the quality of the refurbishment. We loved the rainfall shower and I thought the feature (opaque) glass wall from the shower was great! Unlike a lot of people, we didn't object to paying for the room safe - the hotel isn't all inclusive, so you can't expect everything for free just because of its 5 star rating! The balcony got the sun pretty much all day and was sometimes just too hot to sit out there!
The grounds are beautifully kept and are immaculate, particularly around the pool areas. In fact the whole hotel is spotlessly clean.
We ate at both the feature restaurants and they were both excellent. The main restaurant is very well laid out, with an outdoor dining area, a main restaurant area and a smaller dining area that has a floor to ceiling glass wall along the one side overlooking the sea.
The food was on the whole very good, hot and well presented, but there were just 2 things regarding the food that I would comment slightly negatively about; firstly, plates that are meant to be for hot food should be hot! This did get better throughout our stay - we both commented about this on the questionnaire were given, but I don't know if this had any effect or not; secondly, the hot fish choices were a little bland and uninspiring at times - not all the time, but it could certainly have been better. However, these are my personal comments and I do admit I have a 'thing' about having hot plates!
The staff were wonderful! I could mention so many who were good that the list would be endless, so I won't, but they really were all superb, everyone we passed, whoever they were said hello to us.
There is no daytime entertainment programme, which suited us fine and it was nice to be able to lay out and not have to listen to overloud music blaring away and whoops and hollers from waterpolo etc!
I agree with most of the previous comments about the evening entertainment. It could be a lot better,with the exception of the South Side Gospel Group, who were fabulous! They were on both Sundays we were there and did 2 completely different sets. The resident band (Night Birds?) were bland and a little boring and repetitive. The only other act we wanted to see was the Beatles v Stones act and how I wish we hadn't bothered! However, I heard other guests the next day say how good they were, so it really is just a matter of personal taste. We didn't stay in every night, so I can't say much more about the other acts that were on. There are a couple of great bars a short walk away that have really good live entertainment, so we went there quite often.
Location wise, it's just about perfect, witth a stunning seafront position. In fact the whole place is perfect and we will definitely be returning here sooner rather than later. Well done Riu for a superb refurbishment!More
ElaineWB, Birmingham UK
Stayed here for 6 nights with my partner. It was our first time staying here, but we had visited the hotel last year (pre refurbishment) as we had previously stayed at Riu Arecas across the road. The refurb is beautiful.
We had a room on the second floor which had a view of the gardens and La Gomera. We could not see the pool due to palm trees. If you want a nice view, definitely request a high floor. Rooms are very modern with double sinks and rainforest showers. Electronic safe was 30â¬ for 6 nights. Comfortable beds, excellent air conditioning and a flatscreen TV on the wall. Limited English channels though, I think only Sky News.
Three outdoor pools, one is infinity and adults only. Beds are reserved here early as the Pool Towel Brigade want those beds as they are the best spot for views out onto the ocean and promenade! Pool towels are free and can be exchanged daily. There is also a sand area with sun beds overlooking the promenade.
There's a gate with access onto the promenade which runs to La Caleta (turn right) or into Costa Adeje (turn left). La Caleta is a traditional Spanish village with some pleasant bars. Costa Adeje has a nice beach (El Duque) and a lovely shopping centre where we picked up some Tom Ford aftershave at a good price.
Food options at breakfast were huge! Porridge, full English, omelettes to order, cereals, yoghurts, soya and lactose free milk on the buffet, cakes and bread rolls. Dinner was equally impressive with a roast each night, healthy eating corner, pasta station, good salads and desserts. No sittings for dinner either, so you can eat when and sit where you like. The service in the restaurant was very good and all the staff said hello when passing. There was also Krystal speciality restaurant and a Spanish restaurant that needed pre booking.
Two pool bars, one serving snacks during the day time and the other serving full lunch meals. This restaurant became the Spanish restaurant in the evening. Reasonably priced considering the hotel is now 5 star. Drinks were good alcohol measures and again prices were expected for the category of hotel. Bills are paid on checkout (you sign a receipt with your room number on it).
The hotel has a spa and also Balinese beds next to the infinity pool for use of guests only in junior suites. The Riu Arecas hotel behind Riu Palace is currently being renovated for opening in late October. This caused us no problems. However some of the Riu Palace grounds have been given to Riu Arecas for their own infinity pool which will be only for Riu Arecas guests. We hired a car and there is ample parking spaces at the hotel.
Guests were of the older generation but this did not bother us. I do not think I saw one child between the ages of 4-18 the whole time I was there. There was a little play area and children's pool for little ones but this was always deserted. The hotel suits mainly couples as the evening entertainment was the house band Night Birds (same repertoire each evening but in a different order), with occasional guest acts and a pianist who played in reception.
Staff on the whole are excellent, although when we checked in the receptionist did not seem that interested and didn't tell us how to book the speciality restaurants. This is not 5 star service to me. He was too busy telling us not to use the Balinese beds! Another niggle which I guess is Riu policy is at breakfast there is free bottles of San Pellegrino water, whereas at dinner you have to pay 2.35â¬ per bottle for local Fuenteror water. This is a 5 star hotel and they make you pay for a cheaper brand at dinner but give you a better brand for free at breakfast?! You should not have to pay for water at dinner in a 5 star hotel.
Overall, the hotel is looking amazing and the views from the restaurant while eating meals are breathtaking. It is not quite perfect here but that would not put us off as the positives far outweigh the niggley negatives and we would not hesitate to recommend to others and we will definitely return at some point in the future.
Any questions, drop me an email.More
davey_baby100, Maidstone, United Kingdom
What a beautiful hotel just been refurbished to a very high standard 5 star hotel The rooms are big modern rooms with a large rain shower and great sea views couldn't ask for more The food is great a good selection everyday The staff are so friendly and helpful entertainment ok On the down side the drinks are very expensive 12 euros for jack Daniels and Coke And it's a bit away from local bars and restaurants but great if you want a quiet relaxing holiday with little noise The pool area is superb with infinity pool and 2 other pools and just outside is a small beach I would highly recommend this lovely clean hotelMore