This beachfront hotel comes with Art Deco interiors and tropical gardens starring two lagoon pools.
Design-wise, Art Deco meets traditional Spanish at this deluxe hotel. Hop in the lift and you’ll be on Playa Fanabe beach in seconds. Back at the hotel you’ll find two lagoon pools tucked among tropical gardens.
Food-wise, options include a Mediterranean à la carte restaurant and a tapas place by the pool. There’s also a stylish spa, sports like tennis and squash, and high-calibre evening shows.
Cascada restaurant is the place to come for tapas lunches and à la carte dinners specialising in international dishes and Mediterranean food. If you get peckish outside mealtimes, snacks and drinks are served here between 10.30am and 6pm.
These suites come with views of the sea. There’s a twin bedroom and 1 extra bed. You’ll have a balcony and lounge for that extra bit of space. There’s TV and Wi-Fi. Plus air-conditioning is available from May to October.
Travelife Gold is awarded to hotels that demonstrate industry-leading sustainability practice. In other words, properties that are both greener and fairer to the environment, their employees and local communities.
A beautiful hotel in mix of Art Deco/Nuevo style. Big place, bit too big and sole less for us. It was full this week but it's so big it felt half empty, apart for at breakfast time when the hoards came out. Breakfast is amZing .
The place is tired now and in need of the 3mth major refit planned this summer which we didn't know about until we got there. We stayed in a suite in Guajara block after upgrading from a junior suite. The room was gorgeous, had been renovated last year in the style of the planned major refit, so very contemporary and swish. Great balcony overlooking the sea and the restaurant walkway. We thought it might be noisy and busy but it wasn't and actually was good to people watch on the balcony.
We did have a big problem on the first morning. We were woken by loud noises which turned out to be sun loungers and parasols being dragged by staff and mainly guests at 7.30am! It went on for ages. Disgruntled we complained and it eventually dissipated. The same happened the next day so we met with the Pr Manager Sonia who was most helpful. It turns out that this hotel has an ongoing client problem with people reserving and moving beds across the pool and roof terrace from the crack of dawn. While the hotel management offered us a superior suite is was in the older shabby style and had a 2.5ft wall along the balcony which dropped 3 floors to the ground, so it was out of the question for us because we had a 3yr old with us.
The best the hotel could then offer was to put a sign up and lock the roof terrace gate until 8.45am. The sign was tiny but the gate worked but there was a cue most morning s of people waiting to 'get their spot'. Pool sun beds are reserved from the crack of dawn and the hotel seem to rather please the masses than police the problem better.
The clientele are predominately retired age plus, which we don't have a problem with. we were one of a few young families. The staff on the whole in restaurants and bars and management were lovely to us and very child friendly. Reception however were stand off ish and do not at all hit the 5* service level, they simply aren't that interested in customers or personable. We found guests mainly European, and quite unfriendly. We are not overly extrovert people but have a polite friendly small child who likes to say hello to people she passes. Few bothered to give her or us the time of day when saying hello....was very surprising and strange atmosphere. The odd few that did could not be nicer.
Location is great, plenty of places to eat drink and enjoy within walking distance. Lovliest restaurants are a 10min walk as you turn right out the back(beach side) of the hotel. Playa Las Americas image has upgraded and is a nice walk to some trendy beach front cafes and bars, albeit you walk past some tack along the way!
We usually search trip advisor for good restaurant recommendations. Here are the best 3 we found which also feature highly on trip. All walking distance.
La Torre del Mirador
Awesome atmosphere, live music most nights, good-ish singers but it's the staff and band that make the atmosphere. Food v good. Great with kids
Great Tapas, plenty of Spanish folk there when we went (always a Gd sign). Staff brilliant, very efficient and super friendly. Great for families, young kids very welcome, children's menu. Cafe style decor and tricky to find but worth finding for sure. Off the beaten track. Highly recommend
Very very good food, absolutely delicious. Canadian and Italian dishes, gorgeous steaks and fish. Good kids menu and fun clown ice-cream.
Excellent staff, also Gd with children.
Great wines. Highly recommend.More
Lovely Hotel, Great Stay
Stayed for 6 nights, beginning of April 2016.
Check in was smooth quick and informative, nice welcome drink to start our holiday.
Our room was a suite with sea view in Guarana Block. The room had a big bathroom with both shower and separate bath, double sink with toiletries, dressing gowns and slippers and hairdryer. Towels were changed as requested. Living room with flat screen TV, sofa and table and chairs. There was plenty of wardrobe space, safety deposit box and mini bar. The bedroom also had flat screen TV. Balcony had table, chairs and 2 sun loungers (which came in very handy).
We had breakfast included in our rate and was pleasantly surprised at the choice we had. Fruit, cereals, egg/omelette stations, breads, pastries, juices, english breakfast and even champagne.
We ate at the pool restaurant and both the service and food were excellent. There was a pool service where you were served at your sun lounger if you fancied a drink or a snack for lunch. The hotel itself was very clean and was due to close for refurbishment as some of the decor was a little dated. The staff were EXTREMELY helpful and very very pleasant, a true asset to the hotel.
We ventured out and was a stones throw from the beach and numerous restaurants and bars.
The only negative comment is that people are allowed to put towels on the sun loungers around the pool area to 'reserve' them, only to show up late in the day. We struggled to find free sun loungers at 8.30am even though I did read that the hotel has a no reserving sun loungers policy? Other hotels nearby remove any towels and books etc that are used to 'reserve' sun loungers, maybe this could be implemented at Jardines de Nivaria? Apart from that, our stay was most enjoyable and I would recommend this hotel and definitely return.More
Another great holiday in a great hotel
Having recently returned from our third stay at this superb hotel, we are delighted to confirm that it gets better and better! The absolute stars are the staff - all charming, welcoming, and nothing is too much trouble. The food is even better now, if that is possible, with a huge range and excellent quality for both the dinner buffet and the poolside lunches. And the breakfasts could sustain you all day. The hotel and grounds are maintained immaculately and are scrupulously clean. Thank you. Without doubt, we shall be back!More
Excellent Hotel with first class staff
Everything about this hotel is very pleasing, from the staff to the food and general facilities.
The Pool Restaurant was so good that we ate there 3 nights out of our 8 there, instead of walking out and choosing from the many restaurants on the promenade, thank you to Valeriano and his staff for first class service and a wealth of knowledge and experience. We also ate in the fantastic La Cupula, which admittedly was twice the price, but a delightful experience.
Breakfasts, although a buffet, gave you everything you could wish for, with tables being cleared and cleaned quickly and efficiently.
The pool area is lovely and you can go on the balcony deck away from children if you want to.
Also the Bar and Entertainment were first class. All of the staff are brilliant and smiley all the time, nothing is too much trouble. I wish I could remember all the names, but everyone we met from the Reception, the Concierge, the Restaurant and the Spa were all fantastic.The massage I had for golfers was one of the best - thanks Celo for that, maybe I'll win more matches now!!
My only gripe would be that I had to pay 15 Euros for a kettle and tea bags/milk in the room. Not a biggy in the scheme of things!!
We went for a relaxing week and to be pampered and that's what we got and more!More
We have just had an fantastic weeks stay at the Jardines de Nivaria.
Everything was excellent, we stayed in the Masca block and our room overlooked the pool / gardens and was nice and quiet, with spacious bathroom. Food was just brilliant, buffet breakfast and dinner with plenty of choice. Ample amount of sunbeds.
All staff were extremely professional