Art Deco meets traditional Spanish here. It’s an unusual mix, but it certainly works. Take the handmade glass dome above the reception. Depicting the stars and constellations you can see from the hotel, it’s the crowning glory to an ornate Art Deco extravaganza. Tall indoor palms soar upwards beside wrought-iron balustrades and pink armchairs are dotted around the chessboard tiled floor.
The exterior, meanwhile, resembles a tropical paradise. Pathways meander through exotic botanical gardens filled with palm trees, flowers and fountains. Nestled amid all this are circular landscaped pools with little bridges and islands. Waterfalls and rock features complete a picture of pool perfection. And there’s ample space on paved terraces and within the gardens to lie back on comfy sunbeds and enjoy that castaway feeling.
Guest rooms are as stylish as the rest of the hotel. Luxurious and elegant with wood-paneling and tiled floors, they’re decorated in tranquil shades of taupe and blue.
The hotel is right above the water's edge, and a lift whisks you down to Playa Fanabe beach. You’ve also got direct access to the seafront promenade. Turn one way and you’re within easy reach of lively Playa de las Americas. Go the other way and it’s a pleasant stroll to upmarket Playa del Duque.
Where dining’s concerned, you’ve got three restaurants to choose from. Tuck into Solandra’s international buffet at breakfast and dinner. Come lunchtime, snack on tapas at La Cascada by the pool. You can enjoy an a la carte dinner here in the evenings, as well. Plus there’s stylish La Cupula for a candlelight dinner à deux.
Based on 1021 reviews
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A la Carte
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Food & Drink
Bed and Breakfast
|Dining options||Breakfast||Lunch||Evening meal||Drinks||Snacks, Icecream|
Buffet breakfast and dinner.
Buffet breakfast, lunch and dinner.
Facilities ► View all
Outdoor saltwater pool
Saltwater pool heated all year round.
Poolside restaurant and bar*
Cascada restaurant is the place to come for tapas lunches and à la carte dinners. If you get peckish outside mealtimes, snacks and drinks are served here between 10.30am and 6pm.
Live music and shows
Professional shows and live music are performed all year round, on the terrace of Tiffany Bar in the summer and in the Armstrong Ballroom come winter.
TripAdvisor Reviews Show more reviews »
Invasion Of The Bean Counters
We have stayed in this hotel on a number of occasions and, as I have pointed out in previous reviews, and has been posted by other reviewers, it does not qualify as a five star hotel despite charging five star prices. The hotel is in an excellent location and the pool and garden areas are first class. The staff are on the whole very friendly and helpful although the bar service tends to let them down on occasion. Again, as other reviewers have pointed out, the bedrooms are somewhat dated with the bathrooms in particular being in dire need of refurbishment – having to negotiate a shower curtain and clamber into a bath to have a shower is not the easiest of tasks when you are of advanced years. Since our last visit the “bean counters” have swung into action with the soap and toiletries being replaced by “squeezy” bottles which are almost impossible to use if you have arthritic fingers which many of the hotel’s elderly guests will have – we had to buy cakes of soap at the local supermarket. The hotel has also responded to the many complaints made over the years regarding the lack of tea and coffee making facilities in the bedrooms but has done so by imposing swingeing charges for a kettle and tea bags. Finally, the drinks in the bar are now served by using measures – I can honestly say that this is the only hotel, bar or restaurant I have ever been in Spain where this practice applied. While no doubt these changes will make some impact on the “bottom line” they are, in my view, petty and unworthy of an establishment claiming to be five star and frankly leave a bad taste. On a positive note we have always enjoyed our holidays at the Jardines De Nivaria and will probably return in the future but its report card would have to read “could do better”. Finally, as I have posted in previous reviews it is impossible, despite my best efforts, to get a really hot cup of coffee in the bar – lukewarm seems to be the best that can be achieved.More
almara, Glasgow, Scotland
Cascada restaurant at hotel jardines de nivaria
Went to Sunday lunch at the cascada restaurant. They have a special of salad buffet and paella! The food was lovely the waiter miguel recommended a superb choice of wine to accompany it. All in all a lovely afternoon. ThanksMore
Lee H, Romford, United Kingdom
Not the best 5 star but not the worst either!
I booked this hotel because of the no. 1 rating on tripadvisor (having previously stayed at gran hotel Bahia del duque). Generally it's a very attractive hotel, especially around the pool and terrace areas. I did upgrade to a side sea view. And upon checkin was told we were upgraded to a new comfort room. It was clean, new and modern. It was in the guajara block which was ok but our terrace overlooked the side street and apartments. It was also a terrace which was not very private as it was connected to 2 or 3 rooms next door to ours. What I did like about being in the guajara was the nice sun terrace above. Breakfast had plenty of choice but think would be nice to be seated at a table rather than a free for all and finding your own! Had a nice meal in cascada al fresco one evening. Struggled at lunchtime at the pool bar as no salads on offer. Too many burgers, sandwiches and fries on offer. Ate at la cupola which was very good but the atmosphere let it down unfortunately as there was only 3 tables dining that evening. It was so quiet in there. We made a point of saying they could do with some background music. Half hour later the music came on, unfortunately it jumped every few minutes. Made us laugh! Very nice food though! On a bad note I haven't been in many 5 star hotels where you're not offered complimentary water in your room & a particular gripe of mine, we had to rent a coffee machine for €35 which included 20 pods. Would expect to find one in your room anyway or at least tea/coffee making facilities, of which there was none. We had a nice relaxing holiday and also were allowed to keep our room on as we had a late flight. More
Simone L, Kettering, United Kingdom
2nd visit just a few niggles but would still go again
Went last year as a special treat but had to go again this year as couldn't stand the thought of going anywhere as this was so fantastic !!!!! Still is.....but few things that weren't as good as last visit but nothing really major lovely toiletries we had last year have been replaced by these awful dispenser things on the wall they were were very awkward to use The Sun beds around the pool were cramped, not like last year .. Previously mentioned by another reviewer, management reply was part of lawn being re seeded.. Mmmm the only part we saw reseeded was just a small section,not enough for all the sun beds to be so close together.? Reservation of sun beds on the beautiful new terrace .... All the front ones were always taken and most of them never used until well after 11am and people just using the chairs up there just to use as clothes horses One thing that has been complained so many times and I completely agree is the petty rule about not being able to put anything in the fridge. Now if you are wanting to take things out of the mini bar to put in your things then fair enough I can understand the management not being happy with that but if you just move things around to make way for a carton of milk then cant see the problem. For a 5 star I find it bad that they don't supple kettle for making a cuppa, I've stayed in less quality hotels and kettle has been provided free of charge But oh hang on. .... They do supply one .... BUT charge you 15 euro a week ... Not on and understand why this causes a lot of complaints on here Having said that we always take our own kettle,had no trouble in putting a carton of milk in the fridge but managed it without takings thing out Reading through the hotel info book it states "it should not be necessary for you to bring in any snacks or drinks into hotel as everything is available "...Yes at a price and not always what you want, found this a bit of a cheek to be honest if I want to go and buy some nibbles from the supermarket,have them at lunchtime then sorry but I will and we did ,always careful never to leave any mess of course as could encourage unwanted guests Would return as the positives of staying here far outweigh my niggle Our room was only standard but beautiful we had our own bit of garden with sun beds,umbrella and sea view ....room was kept spotless and a big thank you to all in housekeeping Breakfast fantastic but did miss the lovely blue cheese that was on last year. Yes it can get very busy but go in about half 8 and it's quieter All the staff were so friendly especially one girl who had the most lovely smile and it never left her face... A great way to start your day Nice and quiet during the day on the new terrace which is fantastic and lovely view now it's all glass fronted .... But of course you get the self obsessed who want to shout as loud as they can on their mobiles !! Great location nice area bus stops close by and mainly adult only ... Heaven Sadly can't go next year as other plans but year after hoping to re visit and will look forward to a third visit without a doubyMore
By far the best hotel in Tenerife ...and with a personal touch.
Once you've found a good hotel you're reluctant to go sampling other venues and the Jardines de Nivaria clearly stands out as the best hotel in Tenerife. From the welcome as you step onto the premises to the final goodbye you're in for a treat. I've travelled extensively over the years and many hotels promote themselves as friendly and efficient but can in reality be quite inpersonal, but not here at the Jardines de Nivaria. We've stayed at this hotel four times, the last one in April 2014. Before we left we were invited to meet the manager for drinks to review our holiday. How many times does that happen in your hotel? The manager was keen to find out how we really found the hotel and asked what could they do better? From first thing in the morning (I was up at 7.00am doing my exercises at the poolside) to the end of the night, the staff are pleasant, talkative and very helpful. Nothing seemed to much for them. The hotel generally has two seasons; a winter season, September to April where the majority of the clientèle are over 50 and a summer season that runs from May to August where there is a much younger age group. The entertainment changes to cater for the different season's. Whatever time you go the food is exceptional with ample choice from the buffets to an a la carte dining experience. One feature I love is the heated swimming pool. The sun loungers are comfortable and every night they are covered over with a waterproof cover. You're spoilt for choice for sunbathing locations, round the pools, in the gardens or on the sea-view terrace. Location is perfect with shopping centres within 5 minutes walking and restaurants galore. We stayed bed and breakfast and used the local restaurants each night. All the restaurants had staff that spoke good English so there's no need to stay in the hotel. All-in-all a brilliant hotel that's at the top of the trip advisor reports and well justified.More
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