Full Board buffet meals. Hot and cold snacks 10.30-17.00. Afternoon cakes.
Selected alcoholic and non-alcoholic drinks including self-service beer, wine, water and soft drinks with lunch and dinner.
Snacks at set times.
Two large pools wind their way around. Dotted with palm trees and plenty of sunbeds to catch the rays. There's also a poolside bar nearby for drinks and snacks. One pool is heated during the winter months.
Open for breakfast, lunch and dinner with live cooking stations. Fortnightly Canarian or South American themed dinners are laid on. Your main course at dinner can be served at your table, on request. If you're on Half Board, dinner can be swapped for a picnic lunch, and early suppers can be arranged. There's a dress code here, with long trousers and a shirt for gentlemen at dinner. Highchairs are also available.
Just returned from our 5th visit in 4 years. Chose the all inclusive option this year and not disappointed. They have sorted out all the issues and it lasts until you leave the hotel and includes nice ice cream. The drinks and food are great although their is a separate menu at lunch for snacks but its fine. Once again staff were good and helpful and we did not detect a them and us attitude anywhere with the alll incl. Entertainment still good its a shame theybstill charge for wifi but inuse the free ones at the local bars.More
fabulous fantastic four star
Just come back from another wonderful week in this hotel. Chose the all inclusive option and excellent value for money. Hotel could improve all inclusive option by having one food menu (at poolside bars) and one drinks menu for ALL guests, as some drinks are not offered free on all iclusive option. Hotel staff are wonderful and are very helpful at all times. Room not over looking pool but then you don't spend all day in the room, do you? Two pools to choose from. Evening entertainment could be better as seems to be the same acts as on previous visits. Only negative is that they charge for wifi. Hotel on sea front, close to shops and bars.More
Very nice hotel
This hotel is very good over all.the location could not be better .on the sea front with great views over the bay ,lots of places to sit outside and in .the usual people booking Sun beds early but it doesn't really matter as there's plenty beds for everyone.the staff were very good and friendly and the rooms were kept very clean .the dining however was very hectic people buzzing about every where .we were all inclusive witch was ok for the drinks part but the meals part is not that good ,the food is bland and not that great a choice,after a few nights we ate out . I would definitely stay here again but bed and breakfast would be better .also won very serious problem they have outside the hotel is pick pockets ,when you get off the coach you have to walk up a sloped path to the hotel one of the thieves walks in front of you speaking into a phone and picks up you case by its wheels to distract you while an other one comes up from behind you and tries to steal from you back .So beware this could ruin your holiday before it starts I did report it to thomson rep but didn't seem to take it to seriously.More
alan l, 186487
Winter sun holiday
Returned to this hotel for the second time and it's as good as ever, we where given room H1 which undoubtedly has the best view in hotel overlooking the pool and sea, with an amazing balcony. The hotel is clean and well maintained, the food is fantastic with lots of choices at each sitting, so you can always find something to eat. The barstaff and waiters where great and they work so hard. The entertainment team do a really good job and the acts brought in where very entertaining. The charge for the WiFi didn't bother me, I don't go on holiday to stare at a device, I go on holiday to get away from all that. The all inclusive drinks where fine and I had quite a few, it didn't matter to me if they weren't premium names. In summing up this is a truly fantastic hotel and we loved it, credit to all staff you are doing a brilliant job. May see you again next year.More
Very good - but could have been better.
There are plenty of positives about this hotel beginning with the excellent, helpful staff at reception and the efficient check in. The room was large (as was the balcony) and although we could have done with a bit more storage it was well equipped, nicely decorated and very comfortable. There were charges for the safe and for the fridge (which was tiny!). The rooms and the public areas are spotlessly clean, the pool area was good with plenty of sunbeds and the nightly entertainment was usually pretty good too. Bar staff were very friendly, the prices weren't bad and we enjoyed happy hour ( 4 until 5) and happy cocktail (7 until 8).
Now to the negatives. Unlike their colleagues, the staff in the restaurant weren't at all friendly and the system of allocating tables was chaotic. At busy times it was worse and on two occasions we came back from the buffet to find our table had been cleared! The food itself was good but while there was plenty of choice, these choices didn't change much during our stay.
If the restaurant issues were sorted the rating for our stay would have been excellent.More