Full Board buffet meals. Hot and cold snacks 10.30-17.00. Afternoon cakes.
Selected alcoholic and non-alcoholic beverages including self-service beer, wine, water and soft drinks with lunch and dinner. Available in select bars.
Snacks at set times.
For breakfast and dinner with show cooking and fortnightly Canarian or South American themed dinners. Your main course at dinner can be served at your table, on request. Evening meals can be swapped for picnic lunches, and early suppers can be arranged. There's a dress code here, with long trousers and a shirt for gentlemen at dinner. Highchairs are also available.
Twin room sleeps up to 4 with twin beds and a double sofa-bed in the bedroom. Please note that there is no cot space when the room is fully occupied. Wi-Fi at a charge. Twin rooms for 4 are located on the lower floors and not in the main building.
Nice, clean Hotel; every extra like fridge, safe has to be paid extra; buffet is rather repetitive; evening shows are interesting; Hotel is located very Close to beach. pool is rather small; nice Access to Promenade along the beach; very friendly and helpful serviceMore
rainer1972, Zurich, Switzerland
Sun lounger envy!!!
Stayed with my wife and nine year old daughter on a half board basis. Booked direct with the hotel and asked for a high floor. Received junior suite 220 which was just high enough to see over the Great little Italy restaurant. Any lower would have been rather unpleasant.
Positives. The staff were friendly and very courteous. Check in was swift and efficient. The animation team were particularly good and my daughter enjoyed the kids activities on the whole. The food was generally good, tasty and hot. It became a little boring in terms of flavour as the week went on but that is fairly common with a half board buffet set up. Bedroom was clean and modern. Bathroom shower was so powerful, but the dark green tiles did make it rather dark.
Negatives. Sunbeds were laid out very close together and at the beginning of the week it was clear that there were not enough. towels were being deposited before breakfast and heated f words exchanged. The situation became less of an issue as the week progressed. The restaurant is very very noisy. I don't think the central food counters help as it means everyone is milling around in the same place. Rather noisy at night in the room 220 as this overlooks the promenade. Music did stop before midnight though. The WiFi was slow and after a couple of days I cancelled it. This is the first 'suite' that I have had to pay for a fridge in about 10 years. The hotel needs to balance the cost of running a fridge anyway with the goodwill they would receive from just unlocking them.
We've just come back from 10 days at this hotel, far too big for my liking ,but ok ,food was very good ,rooms nice and clean my only complaint is the mattresses are like sleeping on floor there so hard ,my main complaints about hotel are you have to pay for use of fridge never had that before and wifi was 19 euros for week also if your a smoker there's no smoking on balcony ,I can understand in rooms but BALCONY. staff all very friendly ,hotel in a good spot for getting around ,plenty of good restaurants very close by ,lovely area ,drinks are cheaper in cafes and so is food ,all in all I wont be going back .More
Liz P, Stratford-upon-Avon, United Kingdom
got back on the 18th oct after 2 weeks half board the food is good the rooms are spacious and clean but we were on the 2nd floor and was noisy and smelled of damp i sent 3 emails requesting a high floor room but they didnt even bother replying to my request the lower floors is were they put the familys with children and we didnt get a good nights sleep for the last 2 nights as next door had 2 young children awake and crying all night . i have been in 15 hotels in tenerife and would not go back to this one;the resturant is chaotic thank god they have the best waitors on the island there.we are both 71 and are fit so we used the stairs when we found them as the lifts arnt very good.More
william l, Southport, United Kingdom
sardines in a tin...
the room we had was clean.. Great staff... Good food .. But a fair bit of queuing at meal times.. As for the sun lounging area all I can say is hope you like people. The loungers are laid in rows and rows next to each other..the pool area could do with a clean as there were full ash trays from the day before all over left towels....
Such a big hotel... More
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