Full Board buffet meals. Hot and cold snacks 10.30-17.00. Afternoon cakes.
Selected alcoholic and non-alcoholic drinks including self-service beer, wine, water and soft drinks with lunch and dinner.
Snacks at set times.
Two large pools wind their way around. Dotted with palm trees and plenty of sunbeds to catch the rays. There's also a poolside bar nearby for drinks and snacks. One pool is heated during the winter months.
Open for breakfast, lunch and dinner with live cooking stations. Fortnightly Canarian or South American themed dinners are laid on. Your main course at dinner can be served at your table, on request. If you're on Half Board, dinner can be swapped for a picnic lunch, and early suppers can be arranged. There's a dress code here, with long trousers and a shirt for gentlemen at dinner. Highchairs are also available.
Your junior suite will come with a furnished balcony or terrace for some extra outdoor space with a sea view. They also include a lounge area, a king-size bed or twin beds, air-conditioning, a satellite TV, and Wi-Fi*.
Spotlessly clean. Staff very attentive and friendly. Food was just gorgeous and such a variety. Pool area very clan and safe. Hotel right on the beach and next to bars shops etc. Would recommend the whale watching trip on Freebird. Would definitely go back. More
OK but wouldnt go again
Reasons why I wouldn't stay here again:-
1. Half of the rooms are below pool / low level. Its a lottery for the higher floor rooms unless you email or text the hotel prior to your stay.
2. Its not a swimming pool its a 1 metre deep paddling pool
3. All inclusive wrist bands mean you are a second class customer. Waiters seem only interested in cash guests.
4. The hotel staff remove the all inclusive menus at evening time (around the sofas) again to discourage all inclusive
5. Staff are not consistent about all inclusive rules. The sandwich case in the hotel bar is an example. One waiter said help yourself another said you will have to pay for the sandwiches
6. Nowhere to get some fruit to take to the pool, we where told not to take fruit from buffet at lunch and yet its not available anywhere else in the hotel
7. Wi fi is expensive and slow for the year 2015
8. Food is fresh but bland for a holiday hotelMore
Gregoman, Bolton, United Kingdom
What friendly staff
The hotel is very large and at first I was a bit worried that may make it impersonal, but that couldn't have been further from the truth. It was very busy in the restaurant but we never waited more than a couple of moments to be escorted to a table. The selection of foods was always extensive and you would be hard pressed not to find something you liked. The staff were always happy to exchange a smile and have a few words with you even when they were working at very high speed. The rooms were pleasant and well serviced. Views and locations of rooms can vary in such a large hotel with some much better than other but to be honest the outside areas of the hotel are so good that I would be suprised if you spent much time in your room. The hotel is located far enough from Playa but still had a number of amenities along the front. Only short walk took you to some beautiful beaches and views.More
Stuart H, Alvechurch, United Kingdom
This lovely hotel is rated as 4 star,but a hotel that does not have coffee/tea making facilities in room,and charges extra for room safe and extra to use the in room fridge is no better than 3star at most.having said that ,it is a very good hotel well positioned almost on the beach.rooms are large with double king sized beds,mine felt like I was sleeping on a trampoline,had to be careful getting in otherwise I might have bounced out again. Bath room could be a bit dodgy for anyone not so nimble on their pins, the positioning of the shower screen meant one had to climb into the bath to turn on the taps to either run a bath or take shower.staff were all brilliant food very good at breakfast and dinner,lots of choice,something for all tastes. Drinks quite expensive ,bottles of wine charged@ 14-18 euros could be bought in shops a couple of hundred yards away only 4-6euros.overall a very nice hotel,would recommend it and will be returning in the near future.More
bazco2013, Grimsby, United Kingdom
Nice but noisy
We have just come back from a weeks break and would return. The hotel is very clean and the staff are friendly and helpful. Location is great with plenty going on within walking distance.
We may have been unlucky with room allocation and this will be the only moan. We were in a series of rooms on floor minus 2. The rooms on this side face onto a road which begins getting noisy well before we wanted to wake up. The sound proofing is totally non existent and the was a sun deck directly above. We woke to the sound of sun beds being dragged across our roof circa 630am. Remedied by wearing decent ear plugs.
We couldn't get over the general costs out there. Most bars sell pints in iced jugs for 1.5 euros. Meals cheap but be carefully where you go. Besr meal ever was at coure de filet in the fanabe mall, 200 mars from hotel. Chataubriand for 2 was exquisite, 2 beers, bottle of wine and 2 sweets totalled less than Â£50.
Go there with earplugs, eat at coures and you will be happy!More