Full Board buffet meals. Hot and cold snacks 10.30-17.00. Afternoon cakes.
Selected alcoholic and non-alcoholic drinks including self-service beer, wine, water and soft drinks with lunch and dinner.
Snacks at set times.
Two large pools wind their way around. Dotted with palm trees and plenty of sunbeds to catch the rays. There's also a poolside bar nearby for drinks and snacks. One pool is heated during the winter months.
Open for breakfast, lunch and dinner with live cooking stations. Fortnightly Canarian or South American themed dinners are laid on. If you're on Half Board, dinner can be swapped for a picnic lunch, and early suppers can be arranged. There's a dress code here, with long trousers and a shirt for gentlemen at dinner. Highchairs are also available.
Your junior suite will come with a furnished balcony or terrace for some extra outdoor space with a sea view. They also include a lounge area, a king-size bed or twin beds, air-conditioning, a satellite TV, and Wi-Fi*.
Travelife Gold is awarded to hotels that demonstrate industry-leading sustainability practice. In other words, properties that are both greener and fairer to the environment, their employees and local communities.
we have just returned from staying a fortnight at this hotel, we cant fault anything about it, food was excellent, the choice for breakfast and evening meals were good, very clean and friendly hotel, rooms were cleaned every day,clean bedding every two days...lovely warm swimmimg pool, with an excellent location on the strip, a lift takes you down to this...we had a fantastic holiday.More
Was in a holiday for a week time in June 2016.
The hotel looks big and situated beside the sea. The rooms are spacious. The staff at the restaurant work very hard and are helpful.
The rooms in the lower levels look very dark and dingy. The lower level rooms with sea view are not worth it as you can only view a lot of restaurants and not the sea. During the night there can be a difficult crowd over the promenade who can make sleep very difficult for you. The beds on the room are beds on wheels and can move around if the brakes are not functioning well. The toilet flush makes a loud noise just like an airplane toilet. You can hear toilets being flushed in adjacent rooms. The rooms are not cleaned well on some days and the floor may not be mopped. If you were to sit in the balcony then you may face the horrible smell of grill being used in the hotel across the promenade.
The wi fi, safe and the fridge in the room are charged for being used. The wi fi can be used only for one device at a time. There is not kettle in the room in case you fancy a morning cup of tea.
The restaurant appears like an industrial canteen. There is rushed up service for breakfast as there is a high turn over of guests. The menu does not change. The lunch costs 50 euros for two adults. The food is cold and the choice for vegetarians is limited. The restaurants in the town centre can offer you better lunch / dinner for less price. Water if offered in the hotel restaurant for 2.50 euros per bottle. You can buy water in a supermarket around the hotel for much less a price.
The pool is quite small for the number of guests in the hotel.
When we arrived at the hotel, we asked for a late check out to be arranged for us as it was advertised in a hotel leaflet in the room. The staff informed us that we need to come and ask for the same on the check out date. When we approached them on the day of check out, they bluntly said that the hotel was fully booked and just could offer us a courtesy room for 30 minutes.
This hotel does not deserve a 'four star'. There are a lot of hotels in Tenerife which offer better services. We were simply disappointed. A late check out would have helped us as we had a 18 month old baby. The hotel does not seem to have any consideration regarding such matters.More
Ranjini A, 186415
Staying here at the moment room 2010 been to Tenerife many times but 1st visit to this hotel.the hotel is brilliant staff cannot do enough for you,food great,varied choice and good quality.we booked all inclusive and finding this great value.comedy elvis last night and drifters tonight were excellent shows,and the 3 tenors.having a great time.More
Great value again
The quality of this hotel never alters,we have visited many times and different months through year but would never go all inclusive because there is at lot to enjoy outside this hotel . The staff are great and really friendly ,food plentiful and they also gave us the rooms near to the ones we requested before we arrived they were kept spotless and sun bed towels also changed regularly . Hope to visit this lovely Hotel again very soon thanks again GuayarminaMore
Very nice hotel
We stayed here for 10 days in late April/early May. It is a beautiful hotel, extremely clean and in an excellent position. The food is superb and the service excellent. The pool area is very nice with a huge amount of sunbeds which are very close together but you can always get one. Our room was on the second floor above the reception. We were very happy with it and had a lovely view over the sea and the port area. The hotel does have a large number of bad rooms however and for this reason we will not be returning. It is an expensive hotel and I am afraid the worry over which room we were going to be allocated would spoil the anticipation and excitement of going on holiday.More