Full Board buffet meals. Hot and cold snacks 10.30-17.00. Afternoon cakes.
Selected alcoholic and non-alcoholic beverages including self-service beer, wine, water and soft drinks with lunch and dinner. Available in select bars.
Snacks at set times.
For breakfast and dinner with show cooking and fortnightly Canarian or South American themed dinners. Your main course at dinner can be served at your table, on request. Evening meals can be swapped for picnic lunches, and early suppers can be arranged. There's a dress code here, with long trousers and a shirt for gentlemen at dinner. Highchairs are also available.
Twin room sleeps up to 4 with twin beds and a double sofa-bed in the bedroom. Please note that there is no cot space when the room is fully occupied. Wi-Fi at a charge. Twin rooms for 4 are located on the lower floors and not in the main building.
Everything about this hotel is first class, except the food. We did not starve but the old saying "less is more" applies here. It is a large hotel & catering for hundreds of visitors but I am sure they could save money if the quality and cooking were a bit better. It was disappointing we could not get a bottle of wine at the table and save some for the following evening. It was expected we would take it away when we finished our meal. On saying that, the hotel was catering for so many people it probably doesn't have the storage room.More
Mags R, Glasgow, United Kingdom
Nice Hotel but not a Platinum
The Hotel is in a Prime Location in Costa Adeje, right on the sea front, surrounded by really good restaurants. 10/10 for location.
The hotel is nice and clean throughout and looks really top class from entering the reception area.
Before going we emailed the Hotel requesting a Bedroom on the higher floors..We got the top floor 4. We had a sea view which was nice from the small balcony. The room itself was OK, clean, nothing special, I would put it on a par with a Travel Lodge in the UK. It was cleaned very well every day and new bath towels delivered each day. No Kettle, little sachets of body wash and shampoo (not enough in them), Fridge (locked unless you pay), Safe Locked (unless you pay). I believe we had one of the better rooms in the Hotel, some of them are down 3 floors in the rabbit warrens...?
The Pool is just out of the back door and is split into 2 half's - it is only about 4 foot deep max and there is usually pool entertainment on every day in one half. The pool area is nice and in the process ob being re-tiled..There are not too many sunbeds overlooking the pool so i am not sure how people with Young Children would like this, as some of the beds are 100 yards from pool side. You can walk from your sunbed into the sea in 5 minutes without getting changed which is cool as there is a lift straight onto the Lido.
I cant comment on food as we ate out every night even though we were half board as the Hotel is surrounded by excellent Restaurants. People did say the food was good though. We did do buffet breakfast here which were excellent, you could eat virtually anything (including french fries !)
The Hotel does have entertainment on every night.
This Hotel could make more of an effort by not charging for everything as extra's, such like Wi Fi 19 Euro's per week, Safe (not sure of price), Fridge (not sure of price). On arrival they give you a Brown Beach towel but charge for changing it, I think they change these weekly but we only stayed a week.
I would go back because of the location but i have been in better hotelsMore
SimpsOne, Durham, United Kingdom
Fantastic all round holiday
Was the perfect holiday !! Food was great and staff where nice, hotel is clean, the entertainment is fun and lots of choice for the kids !! no complaints at all .....
Costa adeje is very clean and well kept..... Will definitely return as we had lots of fun. More
Never a Platinum rated hotel
For a Platinum rated hotel the quality was not what was expected. Poor quality food with little choice or variation. Omlettes made with an egg mixture poured from a bottle and not fresh eggs. Very unhelpful reception staff who did little to resovle an problems just commented on that was how it was. Not a place we would consider going back to !!!!!!!More
Hotel is clean and staff are very nice but the food is bland, repetitive and poor quality if I had to stay again (and it would be a last resort) I would eat out every meal. All rooms are fitted with working fridges but the hotel charger you for a key to gain access!!! Despite the balconies being non smoking people both sides smoked and the hotel staff did nothing-we were also told that this hotel was a quiet and relaxing site with no club 18-30 type behaviour-total lie. ps-if you rent more than one room only pay for one fridge key-our key seemed to fit every fridge that we tried.More
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