This luxury hotel comes with an impeccable dining scene. As for swimming, you’ve a choice of pool or beach.
From the outside, this place is really striking – all quirky turreted buildings, lagoon pools and pretty squares. And it’s just as grand inside, where you’ll find 8 restaurants and a world-class spa.
There’s a wealth of things to do here. Expect things like tennis, volleyball and watersports – which you’ll find on Playa Del Duque Beach right next to the hotel gardens. And it’s only a 5-minute walk into town.
Based on 906 reviews
5 Star Luxury
- Rooms: 299 rooms
A la Carte
Our finest hotels from around the world
- 90% customer scores
- Private taxi transfers
- 20kg luggage allowance
- Free Select Your Seat service
- Luxury 4 and 5T hotels
Upgrade to Half Board
Free upgrade to Half Board from Bed & Breakfast available for stays 1st-31st May and 1st-16th October 2014. This offer does not include à la carte dining - you'll eat in the main buffet restaurant.
Resort Credit Offer
Arrive between 1st-13th November 2014 and 1st-13th March 2015 and each adult will receive €100 resort credit for each full week stay. This can be used towards food and drinks at the hotel's restaurants and bars, but not the minibar. This will be credited to your account, and removed from your final bill, but just so you know, there isn't a cash alternative.
Food & Drink
Bed and Breakfast
|Dining options||Breakfast||Lunch||Evening meal||Drinks||Snacks, Icecream|
Buffet breakfast and dinner.
Facilities ► View all
2 outdoor saltwater pools
The 2 pools are both spacious with plenty of native plants and trees decorating the surrounding terrace. Cushioned sunbeds can be found dotted around, and tall palms offer shade. One of the pools is likened to a spa, with a series of jets to try out and a waterfall to immerse yourself under.
Las Aguas Canarian à la carte restaurant*
Canarian cuisine is offered at Las Aguas using fresh, local ingredients.
Michal Novotny, the prestigious sports physiotherapist has opened a practice within the Bahia del Duque Spa. The peaceful, outdoor spa features thalassotherapy treatments and hot stone massage with lava rocks. There's a sauna, a healthy-eating restaurant, a thalassotherapy pool and a beauty salon here too.
TripAdvisor Reviews Show more reviews »
I had a bad accident at the hotel and they don't want to help
On the first morning of my holiday in January of this year I decided to have a shower,on exiting the shower I slipped on the very thin ledge and crashed to the floor'.When I got up I realised that I was badly hurt,I got a taxi to the A and E where they had to operate on a dislocated thumb.This cost me €3000. When I returned to the Hotel I thought that the staff would be caring and concerned,the complete opposite was true,no member of staff came to see how I was even though my whole arm was in plaster.When I went back to the room I noticed that the staff had placed a mat by the shower,I then noticed that when you run the shower water cascades onto the bathroom floor. On the day that we left the hotel the manageress came to see us and said that we shouldn't worry and that they would take care of us. After writing to the hotel and there insurers many times and waiting three months for a reply they just said they deny responsibility. So I had a lousy holiday,four weeks off of work and I now need a operation to repair my hand. You would think that the hotel would at the least offer another holiday !!!More
Winter starts early!
We went in the first two weeks of September. In the second week the hotel started to close facilities e.g. 2 of the pools, some of the restaurants. Occupancy % was lower so closing of pools caused no inconvenience. We wanted to try their flagship expensive restaurant and only by chance did we work out if we didn't go in the first week we wouldn't get to go at all. The rooms were comfortable and fully airconditioned with a private balcony. We had a sea view and this was a generous term but you could just see the sea. The staff were uniformly friendly and efficient. Breakfast was good with an orange squeezing machine, a nespresso machine which predictably made better coffee than that which was delivered to the table. If you were on a B&B rate then although you could eat in the hotel it was relatively expensive and there was no shortage of restaurants within a ten minute walk of the hotel. Their flagship restaurant although expensive was an excellent experience. The beach is at the rear of the hotel. It is public and the hotel has a keycard system for you to get in and out. The red flag was up a couple of times limiting one to the pools.More
Jeremy69Uk, Blandford Forum, United Kingdom
Summer family holiday, ticked all the boxes
This was our first time in this hotel and we were not disappointed. We stayed for 2 weeks at the end of August so still in school holidays and although the hotel was full, it never felt crowded. There was always room by the pool and the pool attendants were very helpful helping you locate a bed and helping with parasols etc. All the staff were incredibly helpful, nothing was too much trouble.The food was excellent in all the restaurants. We were half board so you can eat in all of the other restaurants on site in addition to the main buffet restaurant, however there were supplements for some dishes. We enjoyed Asia Khan, Trattoria and La Hacienda. We thought Las Aguas (which was the most expensive and no children allowed!) was a bit disappointing. This is a 5 star hotel so the drinks were quite pricey (10 euros for a Tia Maria/Baileys etc, 4.60 Euros for a beer, about 25 euros for a cheap bottle of wine with dinner). As mentioned in other reviews there are a lot of steps and although there are the buggies that can transport you around the site, it is not really a resort for those who have mobility issues. Some reviews have mentioned the high number of unruly children but we never found this to be the case, on the whole we are quite intolerant of 'other peoples' children'(!) but it really wasn't a problem. We had paid for a basic room for us and our 17 year old daughter through Alpha Rooms and we were very pleased with our accommodation (Room 231). Our balcony overlooked the hotel next door but there were trees and plants to break up the view and we did have a glimpse of the sea. The bathroom was small but enough for us with a decent monsoon shower, two wash basins etc. The wardrobes were in the bathroom which we found a bit strange! It's a lovely setting, right by the beach and some lovely bars and restaurants if you want to go for a wander. The hotel entertainment was ok, but didn't see much of it. We would definitely return.More
Debbie L, Stafford, United Kingdom
We went there for one week, though not cheap we trusted the Tripadvisor reviews. And we did well! My wife and I had our best vacation ever. From the moment we came through the gate, we felt truly on vacation: friendly staff, superb reception and hotel overall. The direct access to the beach is a real plus (though it is quite a walk to the bottom gate). The hotel pools are just great, mixing blue liner areas with real volcanic rocks to make it more interesting (but beware of injuries and scratches...), and there are a lot of pools to choose from. The food at "El Bernegal" is truly great, both at breakfast and dinner and the staff is friendly. The Club house was also very helpful making arrangements for outdoor activities and spa reservations. Our room (sea view, we recommend!) was always clean and tidy thanks to the room service. This brings me to the only small thing that bothered us a little: soundproofing could be improved, we heard the guests above us walk loudly quite often and move the furniture around (why? we never found out). But don't let it stop you from going there! Also, they feature free wi-fi that actually works and you need to log in only once for all the duration of your stay.More
flymac, Geneva, Switzerland
alot for not alot
We thought 2k was a lot of money to stay here for 1 week bed and breakfast We arrived on the Saturday to find on the Monday they started work digging up the top terrace right outside the only breakfast restaurant we had no prior notification this was going to happen Air conditioning in the room is not very cold probably 20degrees The bars you have to ware trousers but there is no air con in theses areas Overall a disappointing experience won't be returning or recommendingMore
mark g, Bristol, United Kingdom
Things To Do View all »
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Save up to £400 per couple on September & October holidays – Saving offer applies to new bookings only on selected Thomson package holidays booked on thomson.co.uk. Offer applies to holidays departing between 01 September & 31 October 2014 and is subject to limited availability. Savings is against brochure price. Excludes flight only, accommodation only and any other booking type. Additional supplements may apply. Saving is based on a minimum of 2 adults travelling. Thomson reserves the right to withdraw or change this offer at any time.