This luxury hotel comes with an impeccable dining scene. As for swimming, you’ve a choice of pool or beach.
From the outside, this place is really striking – all quirky turreted buildings, lagoon pools and pretty squares. And it’s just as grand inside, where you’ll find eight restaurants and a world-class spa.
There’s a wealth of things to do here. Expect things like tennis, volleyball and watersports – which you’ll find on Playa Del Duque Beach right next to the hotel gardens. And it’s only a 5-minute walk into town.
Arrive between 1st-13th March, 1st-14th May 2015 and 1st-10th October 2015 and each adult will receive €100 resort credit for each full week stay. This can be used towards food and drinks at the hotel's restaurants and bars, but not the minibar. This will be credited to your account, and removed from your final bill, but just so you know, there isn't a cash alternative.
The two pools are both spacious with plenty of native plants and trees decorating the surrounding terrace. Cushioned sunbeds can be found dotted around, and tall palms offer shade. One of the pools is likened to a spa, with a series of jets to try out and a waterfall to immerse yourself under.
Michal Novotny, the prestigious sports physiotherapist has opened a practice within the Bahia del Duque Spa. The peaceful, outdoor spa features thalassotherapy treatments and hot stone massage with lava rocks. There's a sauna, a healthy-eating restaurant, a thalassotherapy pool and a beauty salon here too.
Each villa is spacious and stylishly furnished with a separate lounge and dining area. There's a Nespresso coffee-maker, a pillow menu and luxury toiletries. The outside space is pretty special too, with a private terrace, sun deck and your own heated infinity pool.
Hotel was recommended by Travel Agent and friends as the best in Tenerife so we had high expectations. However left slightly disappointed.
The pluses are:
The staff - Very friendly, accommodating and efficient.
The cleanliness - Always somebody around cleaning something.
The size - The hotel is large and when we were there was full. Which meant cramped conditions around the pools. Made worse by the hotel allowing people to reserve sunbeds even though many who did so didn't turn up until early afternoon.
Many of the rooms are a long trek from the pools/restaurants. Those in the know book the rooms they want
The restaurants - It's all well and good having 8 or so restaurants but when you can't get into any of them other than the buffet it's a bit meaningless We managed to book only one restaurant which happened to be on our last evening. Therefore, we were left with the buffet which is is bit boring for 6 nights. And very expensive. Going half board reduces the cost but unless you eat like a horse will always be poor value.
The swimming pools - The majority are freezing cold. Also whoever had the idea of making the steps into the pools out of razor sharp volcanic rock needs shooting. The combination of cold water and sharp stone is not a good idea.
The rooms - The standard rooms (we were in 413 & 414) are quite small and dated. Not five star.
Were were offered an upgrade to a one bed villa by our travel agent for a small surcharge. We declined it as it would have meant the children sleeping in the lounge and sharing a bathroom with us (a pet hate of ours). We took the opportunity to look around the villas and they are very nice. Far more modern. Although they are an even longer trek from the restaurants.
Will we come back? - Possibly as Tenerife is quite convenient at this time of year but if we do will be more selective over the rooms and probably consider a villa.More
It's always interesting to read other reviews after a stay. I understand a lot of the negatives of this place, it is large, on a hill, busy in season I'm sure. The situation and fantastic design make it interesting and the superb management, staff, training and general attention to detail are more than adequate compensation. We (four of us) had a great stay and will go back next year for sure.
We had a standard double which was well appointed and an ok size, it is fair to say that the TV is limited and bathroom privacy may be uncomfortable for some perhaps- didn't bother us. Room service was efficient pleasant and fairly priced, actually very good VFM.
The other food options were many and various. My advice, definitely avoid half board; not because there's anything wrong with it but it only works if you want the buffet every night. The whole buffet thing is not for us and we tried it but would not return. Breakfast was excellent in every way.
Go try all the others though! Somehow they have managed to place various restaurants around the resort and cleverly created an ambiance for each. Not expecting much, us four foodies were very pleasantly surprised (particularly with the Oriental and Aguas). There are few places to eat nearby that compare with any of these. I would though make a point of going to La Caletta, some great fish eateries there.
Lovely pools/grounds/beach/sunbeds etc. We went in late March and I do wonder if the next week was going to get much busier which would take the edge off it perhaps? Maybe best to avoid school hols if you can. If you have kids, not a lot of space for them to play outside the pools so you'll be hiking down to the beach (which was lovely).
Overall, very well run hotel, best for couples in off peak times. A little expensive perhaps, but we felt was decent value all round.More
Fabulous family holiday with teens
If you can imagine Portmeirion village on acid in the sun you've got a rough idea of the layout of Bahia del Duque - so not for the elderly unsteady , but great fun. I went with four teenagers and we enjoyed great 5 * breakfasts , a lovely spa ( the best Natural Bisse facial , ever ) , tennis , ping pong , gym and all the usual holiday necessities. It is possible to go on a day hike organised by the hotel to see some of the countryside . Inside the hotel complex is a great restaurant Las Aguas serving local food and wine at a very high standard. Outside , a few paces down the beach , is a friendly taverna type restaurant I'd also recommend called Torre del Mirrador . The hotel itself owns a mexican type restaurant in the other direction down the beach called Hacienda which is certainly Ok but no better . Every one of the many hotel staff was always charming and very helpful . I really liked their can-do attitude at reception . The rooms were clean and cups of tea to the room seemed free in the morning . We booked direct with the hotel using their website and that was the only difficulty I found - the booking staff were slow and sullen , gave the impression they were fed up with customers , and made the whole thing quite annoying . Suffice to say the actual stay was miles better than expected ! Wi Fi was free .More
KentKritic, Sevenoaks, United Kingdom
Comfortable Hotel in a lovely part of the coast away from the throngs in the Americas.
We were there for a week over Easter and although the hotel was packed it was not uncomfortable and we always found a sunbed and table. Food for a buffet was not bad, especially if you selected whatever was on the grill/hot plate. Overall an idyllic location and setting. We had a pool view with the sea in the distance and it was very welcoming after escaping the wind and rain of the UK...More
Terriben, London, England
If you are looking for privacy...
forget this one. With a total of 299 rooms, 52 suites and 40 villas, one can imagine the number of people in this hotel, which has however an interesting architecture, though somehow strange. During my stay i heard many comments of guests having difficulties to find their way in the garden, which is large, but not enough compared to the number of rooms and guests. As the hotel is right in front of the sea, but still on a light hill, i would not recommend it to elderly people or people with difficulties to walk or climb stairs. Once again, with so many rooms, the breakfast room is often full, and guests are requested to wait some minutes (unless you decide to have breakfast early in the morning). Breakfast buffet is huge, with a choice of nearly everything! The hotel offers dinner buffet or dinner in one of its restaurants for which booking is required (not convenient at all, as those restaurants are rather small). Of course the quality is much better in those smaller restaurants than at the buffet. This being said, service is good. If you decide to stay in the garden, or around one of the pools, don't expect much privacy. You will be about 5 m maximum from the next guest. All in all,sorry to say this, but this is as mentioned by another reviewer, upper class mass tourism, but still mass tourism. Too bad...... Expensive for value.More