Hotel Victoria Playa  

There’s loads for little ones at this hotel, including a splash pool with slides and fountains, and a Thomson Kids’ Club. What’s more, it’s right by the beach.

The Hotel Victoria Playa is geared up for family holidays. Little ones will love the children’s pool filled with slides, fountains and big tilting buckets. And there’s even a section at the buffet where kids can load up their own plates.

Location-wise, this place is just footsteps away from a golden-sand beach. From there, you can follow the coastal path over the cliffs to the neighbouring resort of Son Bou. Within a five-minute walk, there are shops and restaurants, too.

TripAdvisor Traveller Rating

Based On 1131 reviews

  • Official Rating
  • 266Rooms
  • 3Lifts

Food & Drink

Dining options Breakfast Lunch Evening meal Drinks Snacks
All Inclusive

Full Board meals.  Local alcoholic beverages and soft drinks 11.00-23.00 - restrictions apply.  Afternoon tea 17.00-18.00, sandwiches and ice-cream 11.00-13.00 and 16.00-18.00.

Facilities ► View all

Outdoor pool

The outdoor pool comes with a section for the older children. Sunbeds and parasols align the surrounding sun terrace.

Kids’ Club by Family Life for 3 to 11 year olds

From May 2017. Designed for 3 to 11-year-olds, our Kids’ Clubs by Family Life offer daytime activities, five times a week. To ensure all activities suit your little and not-so-little ones, we’ve split the Clubs into age groups and tailored the activities for each. Just like in our Family Life resorts, there’s Bamse Club for 3 to 5-year-olds and @611 Club for 6 to 11-year olds, so you and your kids get a taste of the full experience. For your peace of mind, all of our Kids’ Club team are trained to UK standards by TUI, and have undergone relevant checks.

Buffet restaurant

The restaurant is bright and airy with all your favourite foods and local specialities on offer for breakfast, lunch and dinner.

Rooms► View all

double room with balcony

These double rooms are decorated in a simple and bright style. You’ll find a flatscreen TV. Plus there’s a balcony for that extra bit of space outside. You’ll also have an additional bunkbed.

single room with balcony

This bright and airy single room comes complete with a flatscreen TV. There’s a balcony for that biut of outside space. And you’ll have air-conditioning from May to October.

TripAdvisor Reviews Show more reviews »

Family Holiday

My nephew booked this holiday for 15 family members and we all loved it. Mainly for families ,all inclusive.Rooms were basic with enough space for 2 weeks clothes and a decent balcony. We were on the third floor and had a decent view of the sea. The food was good,value for money and plenty of choice. The hotel was spotlessly clean and well maintained. A decent sized pool and plenty for kids to do including kids club. The beach was about 200 yards away and safe. Entertainment at night wasn't great but adequate,staff were superb including the entertainment team and Thomson reps, would recommend it for families but if you want a quiet holiday then look elsewhere .Snacks around bars we're basic,mainly toasties,no chips or pizzas like some othersMore

russellb537,

Kids loved it

Rooms Small but clean. Aircon is good too. Don't bother with a safe get a fridge for €20. The fridges lock with a storage part at the top that isn't actually in the fridge part. (The only thing I'd suggest is lock away your money etc ASAP if leaving room or take with you until you've purchased safe or fridge we had €50 go missing in small notes and change over two days I wouldn't have noticed except it was emergency money that I checked before I finally got it locked away. We also lost whilst in the room 3xtommee tippee baby bottles that the cleaners and hotel managers had no idea what could possible have happened to them. I'm not suggesting they were stolen but maybe binned in error or something but the staff took no responsibility so make sure you keep stuff put away not left out.) To be fair the fridges don't get super cold but any thing cool is better than drinking hot water in the middle of the night! Cleaners will come everyday not too early either and make beds and swap towels. Tv In room has limited choice but kids found CBeebies on channel 3 so that was a plus for them when we were getting ready Bathroom had shower and bath. Some shampoo body wash and little bars of soap provided. Gets you through until you get to the little supermarket. Food. Was good and plenty of choice. Kids choice slim but there's plenty on adult section which kids will eat including things like pasta and pizza etc. I'd either fetch a couple of kids cups with lids or get a couple from the gift shop for approx €3 each. The plastic cups hardly hold anything, spill easily and this way you can fill them up for on the go too rather than going to the bar all the time. Kids water fun pool. Don't be disappointed if you get here and the slides and monkey aren't throwing out water. They aren't switched on all day but on regular points in the day. It's very very slippery though around this pool to the point where it is a bit dangerous. Go to the little shop outside the hotel and get the anti slip pool shoes they're around €11 a pair but it's worth it to save banged heads or potentially broken bones. We have seen at least 5/6 kids a day falling around there and a few end up bleeding so be careful as the reps aren't concerned about making it safer but to be fair I can't see what they can do to make it safer without closing it down which would be awful as the kids do love it. It's not bad inside the pool just round the edges. Bar. Unlimited slush puppies and little pots of ice cream. Plus cups of melon and chopped fruit. Soft drinks. Tap larger and red and white wine on tap. Sandwiches also served free from 11am. You pay extra for crisps, other ice creams and sweeties. There's a shop and a pharmacy around two min walk away from the front entrance. It's not badly priced so don't worry about packing shampoo and suncream. The beach is also two min walk away from the main pool. It's nice but expensive to hire a bed. You can hire a beach umbrella for €2 a day from the gift shop. Hire beach towels from reception for €20 deposit also which you get back at the end of your stay upon safe return of towels. You can swap them for fresh every 3days also. Entertainment Kids mini disco every night from 8.30pm until 9pm. Be warned. It's same songs in same order every night! Kids love it though. There's shows on and things for adults after. Magic show was alright. Didn't attend kids club but it seemed popular. Darts, ping pong, water polo and quizzes during the day. Winners get a certificate same night at 9pm in the bar after Mini disco. Re the hotel welcome when you arrive usually 10am in the morning. Be warned this is mainly an invitation to get you to pay for very over priced excursions. Don't feel like you have to go. They leave you all the information under your door the same day anyway if you don't attend and to be fair all hotel events are listed by the lifts. You can book excursions whenever you want. Don't feel like you have to go and waste your time you really aren't missing much. It's a place centred around kids. People have come and complained about it being a family resort but its for people really with young kids. Young kids are noisy and often running around. If you're looking for somewhere quiet not full of babies and young children don't come here. There's a little room off from the dining hall where there's a microwave, a tommee tippee steriliser and a kettle. We put some washing up liquid in there too as the stuff they provided was floor cleaner or in a floor cleaner bottle. It's cheap from mini supermarket. You can get cows milk from the bar but we just bought it from the supermarket. The inflatable boats, rings etc are no cheaper in the shops than the little gift shop so you might as well get them on site. They're blown up for you and it saves you trekking up hill with them! Many people as they're leaving are trying to give their inflatables away too. The hotel staff just destroy them if you leave them (or so I was told). Id come back here and recommend it to anyone with a young family. It's clean. Good food and the kids really had an amazing time. We asked for a pool view but ended up with a sea view which was much nicer and far quieter I imagine.More

Rmb1985,

Horrible Holiday !!

We visited in June 2016 and what a horrible experience it was for our children's first holiday abroad! Our family of 5 plus both my parents had booked in January where the travel agent assured us that it was a fantastic place and there is plenty to do around the island for children! ..how wrong. 1) TUI staff the worst experience, they are not interested in helping unless you are booking their excursions which are extortionate prices! A) The welcome meeting the rep had mentioned walking to the next town along which is Son Bou, said it was a lovely coastal walk but failed to mention the nudists on the beach on the way which was awkward explaining to my children 10, 8 and 3 why everyone was naked! got back to the hotel rep and explained this to him and all he did was laugh and say there is no rules can go naked on any beach around here! I asked about Jet skiing and where would i find this and he told me Son Bou , we must have missed this so explained we would go back another day B) We asked the rep about things to do on the island for my children and was told "oh we haven't had anyone your sons age ask for help so i'm unsure what to suggest but i can suggest for the younger two " which was a water park costing 20euro an adult and 15 per child , quite costly for a family. C) When i went back to ask where exactly i would find the jet ski in son bou as we hired a car and was going to go, i got attitude and a very abrupt answer , it wont be on today when questioned why he said because of the weather ( this was the best day) Jas another rep said she would call her rep in son bou to check, apparently he did not answer and that was that nothing more said about it! , mentioned mahon that we went to the market and didnt think much to it , to be snapped at again and said that i must have missed it all and suggested i go back again to see it properly! D) My mum had my youngest in her room on the first day they were there they noticed ants and reported to reception, who sent the maid to sort the problem , evidently did not as one morning i had walked in to see ants crawling all over my 3 year old and his bed! i pictured these and my dad took a video. Again went to TUI staff who came and looked , said they would try their best to change rooms as i said my son was not staying in that room ! Went down after breakfast to see her and after a few mins discussing it Jas went to reception and asked the lady behind reception if there was any way they could change rooms , without any hesitation she said yes of course ( obviously not tried to sort anything!) so that day was ruined by having to pack and change rooms as couldn't have the new room till 12! E) booked in January and was assured by the travel agent that rooms would be next to each other , however they was not they was on the same floor which wasn't too bad! my mum had paid for late checkout which she did not get I had it because ironically her room needed to be vacated to accomodate a family who wanted to be next to each other!! 2) hotel staff on reception barr one guy were rude and when checked out did not even speak to ask if we enjoyed our stay ! ..customer service lacking here. Dining experience was not pleasant , very under cooked pork , random food with no clue to what is in it! , a certain chef when plating up husbands meat had tapped the tip bowl , rather cheeky when i have paid enough for the All inclusive option. No point in having a lifeguard ! My son jumped in the deep end not realising as the deep end is in the middle! , the lifeguard did not notice , my husband had to go and help him! The entertainment is non exsistent! unless you want to do aqua areobics or mens volleyball there was nothing else during the day! the evening was just as bad, mini disco with the same songs every night We had a stroll down to las dunas a resort down the road where for 6 euro a child can use unlimited use of bouncy castle , soft play and trampolines! open 5-11pm daily i wish we had seen this earlier ! At the airport a lovely rep from another hotel spoke to my children in the time it took to check in than the reps at victoria playa did all week ..shocking!! the only good points i have is the bar staff and how close we were to the beach!More

Lyndsay W,

Just returned

We went as 3 families and I have to say it was a fantastic holiday, the food was good, the hotel was clean, the staff were nice always smiling but the best part of the hotel is the entertainment team lead by mattia, they worked really hard to make you feel welcome and involved you as much as possible. There were a few English guys there who were making his job difficult but there was nothing he could do he had to be pleasant with them regardless of how many times they threw him in the pool. The beach was lovely and right on the hotel doorstep. The island is quiet wich I like although not a massive amount to do for the kids but the pool and park on the hotel grounds were enough to keep our children happy for a week. The trip to the zoo was great very interactive with the animals. I would highly recommend this hotel to anyone. The evening entertainment was difficult for mattia to negate as there seemed to be a lot of stuck up people not willing to do the activities and with this kind of hotel if people don't want to do the activities the evening entertainment won't work. I urge families to visit this hotel with an open mind and be willing to get involved. If you do this you will enjoy your holiday thoroughlyMore

Gemma L,

Great holiday

Just returned back after a great family holiday. Rooms are basic but you get what you pay for but nothing to moan about. We stayed on fifth floor and view was amazing. Food was top class and cleanliness was great. Will look to go back in the future without doubt. More

adam k,

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Hotel Victoria Playa
Rated: 4.0 /5 based on 1131 customer reviews
from £260.35