This hotel lays on plenty for children, including a splash pool and a Thomson Kids’ Club. It’s right by the beach, too.
This place is just a stone’s throw from a golden sandy beach. And the shops and restaurants are a 5-minute walk away.
The main pool gets lots of attention here - it’s big enough for lengths. Children get a Thomson Kids’ Club, too. And the buffet restaurant takes care of meals.
Based on 610 reviews
- Official Rating
Family holidays designed by the experts
- Thomson Kids’ Clubs
- Thomson crèches
- Parent & baby facilities
- Guinness World Records Days
- Family entertainment
- Free infant luggage allowance
Food & Drink
|Dining options||Breakfast||Lunch||Evening meal||Drinks||Snacks, Icecream|
Full Board meals. Local alcoholic beverages and soft drinks 11.00-23.00 - restrictions apply. Afternoon tea 17.00-18.00, sandwiches and ice-cream 11.00-13.00 and 16.00-18.00.
Buffet breakfast and dinner.
Facilities ► View all
With a section for the older children.
Thomson Kids' Club
Designed for 3 to 11 year olds, Thomson Kids’ Club offers 2 hours of activities, 5 or 6 days a week. And that includes at least 3 evenings. It’s split into sections, with Tots for 3 to 5 year olds, Team for 6 to 8s, and Tribe for 9 to 11s. Best of all, most kids’ clubs activities are completely free. And outside of peak season, there are parent and toddler sessions 3 days a week, too. For your peace of mind, all Thomson Kids’ Club staff have advance DBS checks and hold NVQ Level 2 childcare qualifications. They’re First Aid trained, and there’ll be at least 2 of them on duty at all times.
Children's pool and splash park
Full of colourful play equipment and fountains for the little ones.
TripAdvisor Reviews Show more reviews »
Hi the hotel as a whole is pretty good. What does need commenting on though is the bar staff. If your taking teenagers boys or girls beware they will serve them alcohol. I've witnessed the bar stall also approaching young teenage girl who are clearly intoxicated and trying there very best to take advantage. So please be vigilant and Deff report this to your rep if you see itMore
We had a weeks family stay here at Victoria Playa and I can say it was our worst weeks holiday to date!! Granted the holiday reps were great with the kids but a few of the holiday advisors couldn't handle situations and were rude and unhelpful when needed. The cleanliness of the hotel was bad, and I've pictures to prove this so I can't see what others here on trip advisor are seeing.... As for the food maybe three of the seven were ok, but as for the rest there was some meals I wouldn't even feed to my dog so this concerns me that others here are giving it a good rating, what must they be eating back home. This bug has nothing to do with members of the public, but I can say the cleanliness of the hotel didn't help and how the staff dealt with things like cleaning up sick. In the time of our seven day stay I can tell you at least forty sick forms were filled in and lead to believe this figure doubled before leaving, it's just no one was told about the sick forms. Me, my family, and other family's I've never met until this holiday witnessed a lot of things that you wouldn't believe. What I can tell you that if this was taken serious from day one of this virus hitting the hotel and there was a few more senior holiday advisors and training for the younger ones, and all the hotel staff were a lot more clued up on hygiene this would be a lovely place and maybe worthy of another star rating. Really is a shame because this hotel is in such a lovely location.More
Alfie J, Truro, United Kingdom
Thomson Hotels at its best - Stay Away
If you want a Butlins abroad, if you want to feel like your staying in a creche - then great hotel. Good Points: Its clean, breakfast is ok, bar staff and reception are great. Kids reps work hard and for long hours. Bad Points: Lunch, Snacks & Dinners are awful (feel free to eat raw chicken and dreadful looking food). If you have a child over 5, expect them to be bored. Adult evening entertainment is zero - if you wish to listen to 'Row row row your boat' at 10:30pm then great place to go! Thomson reps are unhelpful, the sickness in the hotel was constant which is due to bugs but I would say its the food! Save yourself some money, go to another hotelMore
An HONEST review!
We arrived back from here this morning and yes we were affected by the sickness bug, but fortunately not until the end of our holiday. I think it's all coming to a head so will hopefully be sorted out very soon! In all honesty I have stayed in better & worse so will give an honest review, in my opinion! First the goods: Location: is AMAZING, the sea, beach, snorkelling, views etc are lovely. Supermarket & pharmacy are right across the toad, as is the bus stop! Staff: brilliant maids who will do anything for you, bar staff great fun, great restaurant staff who are also very helpful, reception staff are 50/50 but all are efficient. Check-in was super speedy! Entertainment team: boy do they work hard! They start at 11am and keep going til 11pm, & with such energy & enthusiasm. Kung Fu Kate & Loopy Lou are the best 2 I've ever come across. My on got involved in tons of stuff & we were able to sit back & relax knowing he was right in front of us but safe & happy. Food: what I ate tasted nice, but if wasn't spoilt for choice, and I eat most things! Rooms: again 50/50 but if you get a good one they are fine (you don't go in there much anyway) it's only the blues that can be a bit grim. Towels: for 10euro you can hire their pool towels. Saves packing or washing! Bus: don't pay for the Mahon trip. I got the bus on a Saturday to the market for 3.25 each way. It wasn't packed, was air conditioned & the bus station is very well equipped & very easy to find your bus back. Took about 40 mins if so. Bads: noise! The walls are paper thin (we could hear snoring!) and people were letting their kids shout in the corridors which isn't good. Poolside: some people say it's slippery but I didn't think so, but again the way some people let their kids run (& fast) around the pool, it is an accident waiting to happen. All inclusive is only 11-11 which is a bit early BUT by midnight it's quiet! ð Kids club: not enough sessions - only 1 free a day & that was 4-6 - siesta time lol, I wanted something to get him out the sun at it's hottest, that's all. Also every evening session had an additional cost! Up to 10 euros each child! Food: not hot enough, not a mass amount if choice & no veggie sometimes. Breakfast was the worst I've come across. Sickness : it is a huge problem at the moment. We saw kids be sick in the pool, restaurant, bar, etc. Overall we didn't enjoy it massively but our son had a fantastic time until he became ill. I never want to go home, but today I couldn't wait. So disappointing as this could REALLY be a fantastic hotel with a few minor changes. Feel free to ask any questions.More
zolly99, newport, south wales
Good family holiday
We have just returned after a fortnights holiday at this resort. Our grandchildren are 1 and 3 years old and they have had a fantastic time. Having read other reports I have to say that this is a three star hotel and it came up to that standard - yes the rooms are small and basic but they are clean and there was enough room to store all our clothes for a fortnight. We never had a shortage of hot water in the bathroom. The food is standard but filling and my fussy grandson was always able to find something to eat, either from the child's section or from the adult area. It was surprising to see how many adults came for chips from the children's section! Two of our party did suffer from the sickness bug but I for one do not blame the hotel. There was hand gel before you went into the dining room and in all the toilets but it was surprising how many people ignored them. The staff keep the hotel clean and tidy and I saw one lady regularly cleaning the hand rails on all the stairs with disinfectant. We hired a car from the village (the same company as Thomson uses) and saved ourselves 30 euros over what the reps quoted us. We bought a sunshade for 9 euros and saved having to use the beach facilities at 18 euros a day. The beach is wonderful for children, has a life guard and is regularly cleaned. We thought the staff were friendly and helpful and if anything it was the Brits who were rude and disrespectful in a foreign country. They should know it is only in Britain that we queue! The adults in our party accepted that this is a holiday hotel for young children and if they were happy so were we.More
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