The Hotel Victoria Playa’s main pull is its location. Set at the eastern end of Santo Tomas, the property is just a stone’s throw from a beach, with shallow waters that are ideal for children. There are shops and restaurants a five-minute walk away, too, plus a nearby coastal path that takes you over the cliffs to Son Bou.
In terms of things to do, this place is a hive of activity. There’s a Thomson Kids' Club, a soft-play centre and a playground with wiggly slides. In the evenings, you can look forward to cabaret shows and a disco in the lounge bar.
Finally, there’s the pool scene to consider. The main pool has a section for older children, and there’s a splash pool for little ones that’s full of fountains and things to climb on. Wide terraces, lawns and sunloungers complete the scene.
Based on 547 reviews
- Official Rating
Created for families, with leading childcare and entertainment
- Thomson Kids’ Clubs
- Thomson crèches
- Parent & baby facilities
- Guinness World Records Days
- Family entertainment
- Free infant luggage allowance
Food & Drink
|Dining options||Breakfast||Lunch||Evening meal||Drinks||Snacks, Icecream|
Full Board meals. Local alcoholic beverages and soft drinks 11.00-23.00 - restrictions apply. Afternoon tea 17.00-18.00, sandwiches and ice-cream 11.00-13.00 and 16.00-18.00.
Buffet breakfast and dinner.
Facilities► View all
With a section for the older children.
Thomson Kids' Club
Designed for 3 to 11 year olds, Thomson Kids’ Club offers 2 hours of activities, 5 or 6 days a week. And that includes at least 3 evenings. It’s split into sections, with Tots for 3 to 5 year olds, Team for 6 to 8s, and Tribe for 9 to 11s. Best of all, most kids’ clubs activities are completely free. And outside of peak season, there are parent and toddler sessions 3 days a week, too. For your peace of mind, all Thomson Kids’ Club staff have advance CRB checks and hold NVQ Level 2 childcare qualifications. They’re First Aid trained, and there’ll be at least 2 of them on duty at all times.
Children's pool and splash park
Full of colourful play equipment and fountains for the little ones.
TripAdvisor Reviews Show more reviews »
Nice hotel, nice helpful staff very clean.
Stayed here in May 2013 with my partner and our 2 year old son. Hotel itself is very nice, can't fault the staff they were all extremely helpful especially bar staff and restaurant staff. Nice and clean, rooms cleaned daily, rooms a decent size. Maids always friendly and said hello. My son LOVED the kids play areas and swimming pools, very happy with them. Food and drinks decent, there is a good variety. Childrens buffet was good too always something to pick from. The snacks are a bit boring though and very repetative... sandwiches and ice cream that was it. It's just a shame about the area it is in, it's a lovely area but there really isn't much to do you can catch a bus to different parts of the island, and bus stop is right outside the hotel. The beach is literally a 2 minute walk away, which is nice. Thompson reps were alright, I mean they do work very long hours and try their best and the entertainment was good too. Thomson themselves though absolutely useless. Don't know why they bother having a 24/7 helpline, when they are not helpful whatsoever. I had to take my 2 year old son to the hospital in the middle of the night towards the end of our holiday and when I phoned to get my insurance number which I booked through Thomson the guy on the phone decided to tell me I had not booked insurance (even though I had) which at the time we found very stressful as we couldn't take my 2 year old to the hospital until I had my policy number. This ended up ruining my holiday and I could not wait to come home. I will NEVER book through Thomson again. All in all the holiday was okay, I would have given 5 stars if it was in a more livelier location because everything else was great.More
Kirsty W, Manchester, United Kingdom
Great for children.
We went to the victoria playa September 2013. I will start with the negatives....around the children's pool area was extremely slippy . You have you for water after 11pm! We woke one night with a poorly toddler and needed water urgently ( in such a flap did not realise there was a machine ) a quick phone call to thomsons 24 line and this was sorted ( take a big bottle and full up for the room- they turn the free water off at 11pm ). Snacks were very diss appointing in the day! Take some snacks incase your toddler wakes in night hungry. Negatives done.... The hotel is amazingly clean...staff very friendly. Entertainment team work very hard. The girls in the crèche were fantastic...always full of fun and energy. There is a lovely little bar down the side of the shops across from the hotel with free internet. We had a issue with air con but this was sorted After 5 min. If you have a wonder you will find a large area of bouncy castles/ soft play ( in need of a clean ) for 6 euro per day! Good value compared to hotel who have a bouncy castle every now and then for 3 euro for 20 min! Great facilities for baby's and toddlers. Food was alright ( I'm a really fussy eater ) I never went hungry ( apart from snack time ) cocktails were amazing for two euro! They do jump up to full price bang on 11 tho. Toddler buffet was nothing special . We often smuggled out a cup of cereal and asked at the bar mid-morning for some milk . If you go expecting a 3 star you won't be disappointed. I'm going to give a 4 star rating for how clean the hotel was and how hard all the staff work to ensure you have a great holiday. More
Nikkimc98, Shrewsbury, United Kingdom
Will be returning :)
I really don't understand the bad negative comments. I went here in May 2013 with my little girl who was one at the time. My sister, her partner and their 2 children. What you read in the brochure is what you get, the reps work their butts off from early morning right till late at night. I've noticed that a lot of people that have written about this so called sickness bug are dated in August time which is probably the most busiest during the high season. When we went no one ill, the food was lovely, but if you are not a great lover of salads, meats etc.. Then this isn't for you, I'm a size 8 in clothes and went up to a size 10 in a week due to me stuffing my face with the yummy food. So, to the people reading this I really wouldn't be put off reading the negative comments. I did that before I went last year and was dreading it and as soon as I got home I automatically wrote probably the most positive comment going and I am A really picky person. After all this is a 3* so I wouldn't expect anymore. The beach is literally a minute walk from the hotel, it's quiet and beautiful, lovely clear waters, around lunch time when the sun is at it's hottest the sand is hot but that's expected. Watch out for the jellyfish, they do swim quite close to the shore, the life guard told us to catch them and throw them to the back of the beach behind the fence, it is mean but it helps if you want a swim, also is fun catching them with the children. We are planning on returning here in May and are very much looking forward to it :) More
Best hotel ever
Went here in 2013 and I loved it. The entertainment was the best I've ever seen. The food was brilliant (especially the desserts) and the pool is big enough for all the people there. The staff were really welcoming and the reps were really nice. The only problems I think was that the resort was really quiet and it was a pain to get a sun bed. And they say Germans are bad!!!!More
We stayed here in June 2013 as a family of 7, 4 adults and 3 kids. Found the hotel to be clean, rooms clean although not massive and room towels changed every day. The pool area clean and pleasant. The down sides to this hotel are you have to be up earlier than you would at home to go to work to bag a sunbed, restaurant was hit and miss, had to dine out a few times as after a walk round the buffet table some of the food served was off putting just by the look of it (which defeats the object of all inclusive!) also, whilst we were there we heard of a few other guests complaining of items stolen from their rooms, upon returning home and unpacking found we were missing one necklace, one pair of earrings, Calvin Klein sunglasses and an iPod mini! Gutted to say the least!! I would just like to add the entertainment staff were brilliant and a real credit to Thompsons. But sorry would not stay here again. More
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