Hotel Victoria Playa  

There’s loads for little ones at this hotel, including a splash pool with slides and fountains, and a Thomson Kids’ Club. What’s more, it’s right by the beach.

The Hotel Victoria Playa is geared up for family holidays. Little ones will love the children’s pool filled with slides, fountains and big tilting buckets. And there’s even a section at the buffet where kids can load up their own plates.

Location-wise, this place is just footsteps away from a golden-sand beach. From there, you can follow the coastal path over the cliffs to the neighbouring resort of Son Bou. Within a five-minute walk, there are shops and restaurants, too.

TripAdvisor Traveller Rating

Based On 1168 reviews

  • Official Rating
  • 266Rooms
  • 3Lifts

Food & Drink

Dining options Breakfast Lunch Evening meal Drinks Snacks
All Inclusive

Full Board meals.  Local alcoholic beverages and soft drinks 11.00-23.00 - restrictions apply.  Afternoon tea 17.00-18.00, sandwiches and ice-cream 11.00-13.00 and 16.00-18.00.

Facilities ► View all

Outdoor pool

The outdoor pool comes with a section for the older children. Sunbeds and parasols align the surrounding sun terrace.

Kids’ Club by Family Life for 3 to 11 year olds

From May 2017. Designed for 3 to 11-year-olds, our Kids’ Clubs by Family Life offer daytime activities, five times a week. To ensure all activities suit your little and not-so-little ones, we’ve split the Clubs into age groups and tailored the activities for each. Just like in our Family Life resorts, there’s Bamse Club for 3 to 5-year-olds and @611 Club for 6 to 11-year olds, so you and your kids get a taste of the full experience. For your peace of mind, all of our Kids’ Club team are trained to UK standards by TUI, and have undergone relevant checks.

Buffet restaurant

The restaurant is bright and airy with all your favourite foods and local specialities on offer for breakfast, lunch and dinner.

Rooms► View all

single room with balcony

This bright and airy single room comes complete with a flatscreen TV. There’s a balcony for that biut of outside space. And you’ll have air-conditioning from May to October.

twin room with balcony and interconnecting room

These twin rooms are designed with a fresh feel. You’ll have 1 extra bed and a TV. There’s a balcony for that extra bit of space outside. And air-conditioning is available from May to October. Just so you know, connecting rooms need to be booked in pairs for you to have rooms with a connecting door.

TripAdvisor Reviews Show more reviews »


We stayed at this hotel for a week with 2 children ages 4 and 1. What an amazing time we had. The splash pool is fantastic and the children loved it although the tiles around the pool are extremely slippy and we saw a few falls and near misses including our children. The food was pretty much repetitive but plenty of it so could always find something we liked. The kids club got very busy and is on a first come first serve basis. We had a great time and would definitely go back again. More

Nicola D,

Brill hotel

Stayed for a week in july and was a brilliant holiday. The hotel was very good, better than a few 4* hotels i have stayed in. Rooms were good, clean and were given fresh towels everyday which ive never had before. Food was very good and varied. Pool area and the beach right next door. All staff were very friendly and helpful. Transfer from the airport was very quick. Only downside is theres not much to do but if your looking for a relaxing beach holiday then its perfect!More

875emma, 186261

great hotel great location great food great entertainers

cannot fault this hotel, the hotel was spotless, food was great with a great selection, location was perfect, entertainers Mattie,Joja, and cattier where brilliant nothing to much trouble for them and doing a great job. would go back just to see these guys. you will not be disappointed. my only little nit pick was the noise from furniture being moved in the rooms at busy times, (as you can see great holiday only to pick on such a minor point).More

Wayne D,

Hard to beat for little ones

We went for a week beginning 9th July 2016 and our party consisted of granny (me), my 19 year old son, daughter 22 and granddaughter 22 months. My little granddaugter has had an absolute ball. The pool area was perfect for her, toddler pool with slides, fountains etc was the right depth for her to roam free with an adult hovering nearby and was well away from the deeper pools. The middle pool was also good for her to go in with us, and the very deep adult pool was great for us big people. The whole area was very clean and there were plentiful sunbeds. Yes you had to go and 'bag' a sunbed by the toddler pool before breakfast, but we didn't find this an issue and there were lots of other chairs and tables nearby anyway. The beach was only a short stroll away so we based ourselves at the pool and wandered off to the beach for a change every now and then. The sea was shallow, warm and only had little waves so again toddler perfect, and the sand was brilliant for sandcastles. The evening entertainment was also excellent for the kids. Even our little one had mastered the dance moves for the mini disco by the end of the week and she was mesmerised by the magician and disney show. My daughter and I enjoyed these too, although my son, having sat through the mini disco once was never seen again ! For a 3* hotel the food was out of this world. Plenty of options and everything delicious. I'll be in my 'fat' clothes for work next week. We even managed to find enough for our very picky toddler, even if it was plain pasta, yoghurts and 'green cake'. The staff were very efficient and friendly, and didn;t show any sign of irritation when a bowl of chocolate mousse was launched from the high chair and smashed. They accepted a 'sorry cuggle' with graciousness ! Happy toddlers mean happy relaxed grown ups so my daughter and I had a lovely relaxing time, taking it in turn to toddler watch. Even my son, after one day of grumbling there was nothing to do, soon hooked up with others of a similar age and was barely seen except for the obligatory appearance for dinner. The entertainment team, without being too pushy, had plenty of activities organised (darts, pool, table tennis, water polo, quizes) to keep them occupied and although VERY quiet in the resort they managed to find pedaloes, crazy golf and later serving bars. The only down side was that our room was very small for three adults and a toddler but to be honest we hardly spent any time in it. It would have been nice to have a better pool snackbar and a wider selection of free cocktails but these are really very minor niggles compared to the positives. We would have no hesitation in coming here again and totally recommend for anyone with little people.More

Sue W,

Ok but nothing special

We are just back from the Victoria Playa (2 Adults and two kids 2 and 10) First of all I can't understand the really bad and nasty reviews ! Unless your super fussy about everything, than yes you will always find something to moan about!!! The Hotel is the last resort in Santo Tomas after passing a couple of other hotels. But Santo Tomas is not overcrowded with hotels or party people, so it's perfect for families. It's very close to the beach (2min walk) too. 3 pools are available, one for adults, one for smaller children or non swimmers and one toddler pool with slides and water play. The sun beds at the pool are blocked by people before breakfast. But there is a grass bit next to the playground which suited us because of the wee man. Some people complained about the staff but I can't say anything bad about them. All friendly and helpful not rude at all what people said before in reviews. I can only complain about the Thomson staff, but only that they where non existing, I saw a couple at the airport, one when we arrived at the hotel who offered us to help with the luggage. But that's it. The Thomson staff at the hotel were between age 18-22 and either sat in a corner next to the reception taking to each other or just disappeared for days. Two girls I saw at the beach sunbathing at 2pm (as far as I know from other reps, they don't have days off because they working through the whole summer) There is always food for everyone and always enough and no mix mash as complained by others. Only downside is that it's always the same breakfast with toast and buns (no Nutella available) or full English. The next minor issue is that there is nothing between lunch and dinnertime, just sandwiches with ham and cheese or salami. Nothing else, which is not the best if you got kids. But as I said just a minor issue. Breakfast from 8 - 10.15 Lunch 1 - 2.30 Dinner 6.15 - 9 Drinks and cocktails 10am - midnight All inclusive drinks all coming from a dispenser and at the bar , cocktails (only local) are free and will be served. Everything from a known brand will cost extra. I paid 1.70€ extra for a Veterano coke. 3.50€ for no AI guests. The rooms are big enough unless you want to spend the most of your time in it. We had room 423 which was half sea view (blocked by trees) and half land view. We had the sun in the morning on the balcony and nothing in the evening which was good for us because the room or balcony wasn't roasting hot. There is a possibility of renting a safe for 20€ (including 10€ deposit) and also a fridge for 3€ a day. The fridge has a lock so you could put your belongings in the top shelf above the fridge and save 10€ for the save. But we paid for the safe just for our own safety. The next good thing is you can hire beach towels for 10€ for one but will get all the money back after returning them. You also can change them every 3rd day for new ones. It saves also space in your luggage. If you like to hire a car, get to the shop next to the supermarket, we paid 40€ for a whole day included child seat, full insurance and you just need to fill up petrol what you used. If you planning to go to the beach, get your self a umbrella from the supermarket as they cost between 8-10€ , because at the beach a sunbed with umbrella cost about 15€ a day. If you like walking, there is a path (bit rocky and steep) where you can walk along the cliffs to the next town called Son Bou. I can recommend this hotel if you don't expect a 5 star hotel because it's a 3 star as advertised. If I would come back to this Hotel. Unlikely because we like to see different places but if the price is right (around £1700 not more / we paid £2200) , than its a big YES because we know what we get.More

Loykymar, 186470

See all 1168 reviews »

Things To Do View all »

Items marked with * incur extra charges which are payable locally


Hotel Victoria Playa
Rated: 4.0 /5 based on 1168 customer reviews
from £ from £250.80