This hotel lays on plenty for children, including a splash pool and a Thomson Kids’ Club. It’s right by the beach, too.
This place is just a stone’s throw from a golden sandy beach. The shops and restaurants are a 5-minute walk away, and a coastal path takes you over the cliffs to Son Bou.
The main pool gets lots of attention here - it’s big enough for lengths. And the buffet restaurant takes care of meals. This hotel will no longer be a Family Resort from May 2016. But don’t worry, it’ll still offer family-friendly holidays with Thomson Kids’ Clubs.
Designed for 3 to 11 year olds, Thomson Kids’ Club offers 2 hours of activities, 5 or 6 days a week. And that includes at least 3 evenings. It’s split into sections, with Tots for 3 to 5 year olds, Team for 6 to 8s, and Tribe for 9 to 11s. Best of all, most kids’ clubs activities are completely free. And outside of peak season, there are parent and toddler sessions 3 days a week until October 2015, too. For your peace of mind, all Thomson Kids’ Club staff have advance DBS checks and hold NVQ Level 2 childcare qualifications. They’re First Aid trained, and there’ll be at least 2 of them on duty at all times.
Average monthly temperature and rainfall for the Santo Tomas location.
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Just back from a great holiday at this hotel. The location is brilliant in terms of the beach. You can sunbathe in the gardens listening to the sea and wander down to the beach and have a dip in the sea leaving your belongings on your lounger and it's close enough to nip back for drinks and ice creams from the all inclusive package. My teenage son made lots of friends and the resort of Santa Tomas is very small with only a handful of bars and shops. This meant he had more freedom than in other places but if you want more activity at night this hotel is not for you. The hotel and gardens were spotlessly clean and staff friendly and helpful. Food was normal all inclusive..plentiful and hot but you end up with odd combinations on your plate! Room was big enough for two of us . Again cleaned and towels changed every day. Bit short of space for cases if there were three of you but plenty of wardrobe storage and drawers to unpack properly. I would visit again. The walls are thin but we managed plenty of sleep. All inclusive finishes at 11pm so be aware of that on your first night. The bar closes at 12 so there are not loads of late night revellers anyway. I have one suggestion....I got up at half seven every morning to put towels on the lounger and it would've been lovely to have a cup of tea at that time of day. A coffee/tea machine in the lobby would've been good. There's a lot of criticism on here about the evening entertainment. It wasn't brilliant....but the reps worked so hard and a couple of outside acts were good. We sat outside every night and it was background only . The evening weather was warm and not humid, so just chill out and enjoy that if the entertainment is not to your liking.More
513SueH513, Telford, United Kingdom
My 3 year old and myself had an amazing week away. People were friendly, amazing food selection even for the fussiest of diners, clean to perfection- even the hotel 'public' toilets and lovely play areas.
My complaint if any... Smokers outside in the evening, wherever we sat we ended up moving. The Thomson reps and hotel staff were brilliant. Would highly recommend but I believe it's no longer going to be a families hotel after this season :-( . More
Emma B, Reading, United Kingdom
Great hotel, especially as it's only 3-star. There was lots of choice for all meals and the the options were regularly restocked so it wasn't first-come eat-all. Very close to the beach. Great pools for all ages. All but 5 rooms have a balcony, most of which have excellent views. All staff were very friendly & helpful, especially the wonderful people at the reception & in the restaurant but also the housekeeping people. Just about the best holiday experience ever.
Only one issue; the rooms were not well noise-insulated. It was a quiet family-filled hotel but you could hear a bit too much.More
Alan W, Barcelona, Spain
Great family hotel with wonderful staff
Me and my five year old twins stayed here for a week from the 15th of August and had an excellent time. I chose it because it's close to a safe beach, has a splash pool, has a kids club and is all inclusive.
I would highly recommend this hotel for anyone with young children. The hotel staff are amazingly friendly and welcoming, particularly the reception staff and the waiters who take you to your table. The hotel itself is bright and clean. The food is varied and good, but if you're a vegetarian and don't want to eat salad for every meal you might want to go elsewhere. The kids loved the pancakes for breakfast and the fresh fruit - they'd never seen such big peaches! The restaurant is noisy because it's busy, but the staff are very quick to replace dishes that are running low or clear tables.
The room was a twin with an extra bed, suited us fine and the air conditioning worked well. I paid for the lockable fridge which has a shelf inside the unit where you can leave your valuables, you don't need to pay for a safe as well. You also don't need to pay the charge to Thomson for late check out as the hotel will let you have a courtesy room free of charge on the day of departure from 1pm.
There's a swap box next to the reps' desk where people leave the stuff they don't want to take home with them, so you can pick up snorkels, books, buckets etc there.
The splash pool was a big hit with the kids, but do bring beach shoes as the tiles round that pool in particular are slippy. The beach is very near and amazing - the water is so clear that my daughter was counting fish! It was only choppy on our last day when the wind got up, prior to that it had been calm and warmer than the pools!
I didn't have much to do with the Thomson reps, but my children went to the kids club once and didn't want to go back! They apparently kept them sitting down for the whole 2 hours!
I can't comment on the evening entertainment as we didn't go to any of it, we went for walks along the beachside path or up the cliff.
The other guests were 99% British and very relaxed and friendly.
We did a day trip to Mahon by local bus, very easy to do and waaaaay cheaper than forking out for the Thomson trip.
Downsides - pesky people putting towels on sunloungers at stupid o'clock, then not using them till the afternoon. Smokers at the tables near the pools (I know they're allowed to but it stinks). Las Dunas bouncy castle place up the road is 6 E per child and that doesn't include mini golf. It's also a lawsuit waiting to happen with health and safety hazards everywhere - loose tiles, trailing cables....
Don't go here if you want busy nightlife, or if you don't have kids. Do go here if you want to have fun on the beautiful beach or in the pools and want to have a break from cooking and doing the dishes!More
Kusstard, Suffolk, UK
Lovely hotel, lovely staff
Stayed here for a week from 19th to 26th August with my wife and 8 year old daughter. Was apprehensive due to some of the reviews ive read as well as going away at the most busiest times (was expecting a lot of queuing and like a cattle market at meal times...We normally go away in June) but I was pleasantly surprised. The rooms weren't as small as I expected and neither were the lifts, ok they weren't big but reading some these reviews, I was expecting to be staying in a box. As I've said, I was pleasantly surprised. The food was lovely, great selection and the freshly cooked omelettes at breakfast were amazing. The staff were mostly friendly and always acknowledged my daughter with a smile. Rooms were cleaned daily with fresh towels. Ok, I did get up at 7am to get a couple of sun loungers as it gets busy round the pool. The location is amazing, right next to a beach with turquoise water. Overall a great stay and all the staff work hard, there's always people cleaning around the hotel.
Would I go back ? Definately More