This hotel lays on plenty for children, including a splash pool and a Thomson Kids’ Club. It’s right by the beach, too.
This place is just a stone’s throw from a golden sandy beach. And the shops and restaurants are a 5-minute walk away.
The main pool gets lots of attention here - it’s big enough for lengths. Children get a Thomson Kids’ Club, too. And the buffet restaurant takes care of meals.
Based on 709 reviews
- Official Rating
Family holidays designed by the experts
- Thomson Kids’ Clubs
- Thomson crèches
- Parent & baby facilities
- Guinness World Records Days
- Family entertainment
- Free infant luggage allowance
Food & Drink
|Dining options||Breakfast||Lunch||Evening meal||Drinks||Snacks, Icecream|
Full Board meals. Local alcoholic beverages and soft drinks 11.00-23.00 - restrictions apply. Afternoon tea 17.00-18.00, sandwiches and ice-cream 11.00-13.00 and 16.00-18.00.
Facilities ► View all
With a section for the older children.
Thomson Kids' Club
Designed for 3 to 11 year olds, Thomson Kids’ Club offers 2 hours of activities, 5 or 6 days a week. And that includes at least 3 evenings. It’s split into sections, with Tots for 3 to 5 year olds, Team for 6 to 8s, and Tribe for 9 to 11s. Best of all, most kids’ clubs activities are completely free. And outside of peak season, there are parent and toddler sessions 3 days a week, too. For your peace of mind, all Thomson Kids’ Club staff have advance DBS checks and hold NVQ Level 2 childcare qualifications. They’re First Aid trained, and there’ll be at least 2 of them on duty at all times.
For breakfast, lunch and dinner. The restaurant is bright and airy with all your favourite foods and local specialities.
TripAdvisor Reviews Show more reviews »
This could have been the worst holiday ever. The hotel was shabby, the food was shocking, most of the kids food was fryed(fish fingers,cold chicken nuggets,chips etc) adults food was'nt much better. Should be a two star hotel. Lucky after complaining 30 mins after being there, we managed to change hotels to a quite four star hotel, where our two children could actually swim in the pool and enjoy themselves without music blaring out all the time.Do not stop at the playa Victoria if you like food and have any standards .More
Anthony588, Shropshire, United Kingdom
myself and my wife and daughters husband and two children aged 7 and 9 have just returned from having spent two wonderful weeks holiday at the victoria playa in sant tomas and we were suprised at the amount off food available which catered for all ages also how friendly the resteraunt staff were as nothing was too much trouble for them and now to the thompson staff we were met at the airport by a very cherpy greeter then it was onto the coach for our journey to the hotel after we settled in it was down to bussines of enjoying ourselves which we did as the entertainment staff were very professional and made everybody feel at home and my thanks go too chenise, kate and lewis (loop lou) we shall miss you guys and has for a sickness bug being talked about we saw no evidence of this what so everMore
fatboy890, Seaford, United Kingdom
Ok, could do better...
We stayed at this hotel last week. We did not have the sickness bug but the pool was shut one afternoon because a child had been sick in it. My husband caught a viral infection there and is still off work with it. The food is very hit and miss. The best meal is on Fridays because it is their gala evening. It is a shame every meal is not up to this standard. You have to get up at least by 6.30 am to get a sun bed or they all go. There was not much for children over 11 years of age to do. Very poor for a "Thomson Family" resort. Obviously you must stop being a family when your children are over 11 years of age? The hotel is by a beautiful beach and the snorkelling is amazing in the sea. The car hire shop just of the hotel is very good, but we had to pre book a few days before we wanted a car as it was so busy.More
Janieb36, Paignton, United Kingdom
Fantastic family holiday
Just returned from a weeks holiday with our 2 and 10 year old! We were very apprehensive before going as I had read the reviews about the 'sickness bug'. The so called bug was non existent however and we had a fantastic family holiday. The food choice was amazing for both adults and children. If you can't find something you like from the buffet, there is definitely something wrong with you, not the hotel! The hotel is very clean inside and out and the pools were excellent. It gets very busy round the pool with people getting up very early to put towels on the beds, however the grass area is perfect with both sun and shade and far enough away to avoid the noise and splashes! The beach which is just a stones throw away, is beautiful with shallow clear waters. It does get busy, however if you get there before lunch, you will always find a spot to settle in! The two bar areas as has been mentioned before, are a little dated yet perfectly adequate! We found our room amply sized as we only showered and slept in there! The evening entertainment is very good, with the reps doing a fantastic job and working very hard. Our children didn't use the kids clubs but it seemed the children that did, had a fantastic time! As it is perfectly clear from the photos and descriptions of the hotel, it is totally child orientated so if you don't have young kids (12 and under I would say) then it's quite simple....don't book this hotel!! So overall, we had an amazing time and are thinking seriously about booking again for next year! To anyone that has read the bad reviews, please ignore them, these people obviously haven't got anything better to do than slate a perfectly lovely hotel and worry other people that have booked to go! I hope this review helps and I hope you all enjoy your stay as much as we did.More
Sarah F, Derby, England, United Kingdom
The biggest problem with this hotel is the expectations that Thomson create by giving it a 4T rating. We booked this holiday last minute and stayed for two weeks with our three year old daughter. We were expecting, for Â£3000, something really special but I think this is an average hotel with very little in the way of luxury. The rooms are small and, given it was billed as an all singing and dancing family hotel, we would have expected the facilities to be much better. Our daughter still slept in a cot when we went and when we arrived there was a single bed for her. We asked for a cot which was provided in minutes but the problem was that the bed couldn't be removed. With a cot and three beds in, the room had shrunk even more and there was no way three people could live comfortably in this room for two weeks. We decided to stick with the bed and asked for a bed guard to help our daughter's transition. However, we were told that the hotel didn't have them and that the Thomson reps would gladly hire us one for 15 Euros a week. This we did but I have a bit of a sour taste in my mouth knowing that we were penalised for a hotel not having the facilities for young children. There is also no kettle in the room unless you hire one for 1.50 a day. A fridge is 3E a day. I cannot imagine how parents of young babies are coping with having to run down to the room on the ground floor everytime they need to make a bottle. We were in a room at the back of the hotel overlooking the pine forest which was great for the quietness but the balcony was very small. The maid service is absolutely brilliant and the room was really well made up each day, they even arranged our daughter's teddies! The air conditioning worked really well, there is a sensor on the patio doors so that the air con only works when they are fully closed. I was rather annoyed and shocked by the lack of consideration from fellow holiday makers when they left or returned to their rooms, they made no effort to be quiet late at night or early in the morning. The food, in my opinion, was gorgeous! They really made an effort to make sure everyone was catered for and I was amazed at the different salads they concocted. There was also nights where, in addition to the usual, there was tapas and Paella and a chocolate dipping desert. As this was my first all inclusive holiday, I have to say that it isn't for me but it wasn't bad. All day, you could access beer, wine, soft drinks, fruit juice and slush (when it was working!) but only small 200ml plastic cups were available. I much prefer at least a half pint of cold coke on a hot day and carrying more than 2 to where you had managed to sit around the pool wasn't an option. The alcoholic drinks tasted fine but have very weak alcohol content - there is nowhere else where I would be sober after 7 vodkas! The pool area is fab for the kids. Our daughter loved the splash pool, the reps did a brilliant entertainment programme and the area was clean. However, this is a place of sunbed reserving madness which spoils it for a lot of people. At 5am, there were already around 75 beds reserved. At 8:30am which was when we got down there, there would be only 50 beds left, dotted around out of around 500 beds! So, if you wanted two together, you had no choice but to join them. Really annoying when you think you can switch the alarm clock off for a fortnight and some of the beds are then never occupied or not occupied until much later. To get a bed around the pool, you must have to be up at 4am! Surely there can be a way of addressing this?! The entertainment team were fabulous and our daughter lived for the disco with Thomson the dog and the show each evening. Those who were using the crÃ¨che facilities and the kids' club during the day were impressed with the standards of care and activities - our daughter wasn't enthusiastic about being left there and so only went once. The beach is beautiful, we didn't pay the 18E for sunbeds and brolly but bought our own brolly and used towels and lilo. Sometimes the sea gets a bit choppy and there was one day when swimming was not allowed. The Es Pins restaurant serves lovely food if you want a change from the hotel, we had a lunch there and an evening meal of tapas. Son Bou is worth a visit if you can walk there. It is a lot in a taxi given the lack of a coastal road in Menorca but it is a nice change of scenery if you are there fro longer than a week. We went on the Pirates of Menorca boat trip run by Thomson. It was a good boat trip but definitely not worth the 93E for the three of us! That is just for the coach to Ciutadella, an hour outward sail to the natural beach and an hour return. We were told one pirate story and the staff weren't really very "piratey". If I had paid around 50E for the three of us, I would be happy with the experience. Overall, this is a standard hotel that is clean and well maintained with good entertainment. I wouldn't return but only because I am definitely one for a smaller, friendlier and self catering kind of place.More
Rachel K, Manchester, United Kingdom
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