We returned to Es Castell after 17 years. The last time as an able bodied very active person. I returned after 16 years in an electric wheelchair following a broken neck. The staff, location and food where fantastic. Movement around the hotel was no problem for me, even around the pool. The gardens down the hillside were obviously inaccessible, but that was to be expected. The room was large and easy to get around in the wheelchair.
Then I went in the bathroom and to my horror found a bath with shower over and, the toilet was in a tapering part of the bathroom which was impossible to manoeuvre around and, I have never seen a lower toilet.
We called reception who came but said all the 'disabled' rooms were the same with the bath and profusely apologised. We, and On the Beach, made it plain to the hotel I was in an Eleectric Wheelchair user.
As we pondered what to do next we went and had a coffee in the lounge, whose large windows gave fantastic views from the estuary to Mahon. This made the situation even worse.
Then I realised I needed toilet and manoeuvred to find a toilet when, directed by the bar staff I entered the toilette so opposite the ba and, into a disabled toilet, I was amazed, a better equipped Disabled Toilet could not be found anywhere. At first it seemed very ironic but, we decided to 'try and manage'.
We did manage,with 1 or 2 hairy, scary, moments but it was only for 8 nights.
ALL this I made clear to the staff before we left, who were again very apologetic saying it was hoped to have these 3 rooms adapted correctly for wheelchair users
For the able bodied, I can not recommend a better hotel on the island.
After a week back home we are considering taking a chance and booking again for next May but,,, I don't know.
99 out of 100
Dr Peter G, Manchester, United Kingdom
Ideal Location in Minorca
A very comfortable stay in this perfectly placed hotel away from the "madding crowds" and just a short trip from Mahon airport.
The views of the bay are superb. The town is very Spanish and there are two harbours within walking distance. Calas Fonts being the larger and more attractive with various restaurants and small shops is approximately 15/20 minutes undulating stroll from the hotel. Well worth the effort.
The hotel is not large and has unobtrusive evening entertainment on 2 or 3 nights a week. The food, served buffet style, is extremely acceptable with a very wide choice to suit all tastes. Cleanliness is excellent and the staff all extremely cheerful, helpful, hardworking and friendly. I must mention especially the waitress, Marta and Jorge the barman.
The local bus stop is a short walk away with an excellent service to Mahon for 1Euro 65 cents. From there you can catch a bus to anywhere on the Island or just enjoy the town or a boat trip from the harbour.
I would recommend this hotel and Minorca.More
Another excellent stay
Just returned from the Agamenon and once again another excellent stay. This hotel must have the friendliest, happiest staff, they are always smiling. The views from the hotel are unbeatable, whether it be from the pool, lounge, dining room or the bedrooms, you never tire from it.
The food and cleanliness are very good. The pool area is lovely and there were no problems at all getting a sunbed.
Es Castell is a small working town full of local bars and restaurants, all of which are very welcoming. We mainly used Bar La Zurra and Camacho's which is frequented by lots of locals. The tapas in both was excellent.
The bus service is very good and is always very punctual. You can walk into Mahon from the Agamenon, it's a walk which takes about 20-30 minutes.
We will definitely return, so thank you once again to all the staff for a very welcome holiday.More
Janet75, Hull, England
great short break ...
A great hotel with excellent staff, food, rooms & amenities... views are great from pool area...
Higher rooms offer better views...
Walk to harbour easy and stunnig when you get there...
Bus service good...
Great hotel with stunning views...More