I recently got back from a week's holiday at the Vanity Eden Hotel in Binibeca, the second week of June 2014 to be precise. The room was lovely, but unfortunately faced the recycling bins on the roadside opposite (No. 50), not that it proved to be a problem but I was hoping for the opportunity to upgrade to a room with a sea view but was told that all the rooms were full. The air conditioning was not working in the room and having reported it to reception the maintenance team were there within 5 minutes and rectified the matter. The staff were all friendly and helpful, the facilities were good, and the food was good too. However I found being presented with a hotel review form the day after arrival being asked to complete it and leave at the restaurant desk rather impractical, and duly took mine away for completion at the end of the holiday.The daily activities organised by Jane from Thomson and Garbo from the hotel were varied and enjoyable, everything from pilates, tai chi, teaching massage techniques, cocktail making, yoga and darts. There were 3 pools to choose from, the upper deck near the reception is quiet but surrounded by the original hotel rooms so it is limited with the amount of sun that the area gets, the middle pool by the bar area is great and spacious with a couple of water jets in the pool, and nicely surrounded by grass with several bali beds for total relaxation. The third pool has lovely views and is quiet and popular with 3 bali beds an 4 additional square beds. BUT the week we were there we found that there to be a 'sunbed reserving' problem which started as early as 6am, whereby the occupants of rooms surrounding this pool area would 'reserve beds' by putting their towels on them and then leaving then unoccupied for several hours, so that no-one else could use them. This was carried out by all nationalities and became an issue. When I made both reception staff and the rep. aware I was asked for some suggestions to rectify. I handed over several suggestions to the Hotel manager on the day I left and have been informed by some holiday friends who stayed an extra week that two of those suggestions had been implemented and had thus dealt with what became a somewhat annoying and frustrating situation. If it wasn't dealt with then I would have recommended people to avoid this Hotel as the frustration of not being able to secure a bed because of certain peoples greed can ultimately spoil your holiday. I didn't find it a problem, if I went to find a sunbed at 7am when the sun was rising I simply took any such towel off an unoccupied bed, and put my own on it and actually sunbathed for the day! They have now implemented the 1 hour rule, any sunbeds unoccupied for an hour will have the contents removed to make it available to others. 1 hour is sufficient to have lunch, go sightseeing, take photos, go for a walk, go for a drink, go to the shops etc., If you do find there is still a problem with towels left on unoccupied beds, simply remove them and pile them on top of each other and let the 'bed savers' sort their towels out themselves. There are no cameras around the pool areas so you will not be found out. Another disappointment was the entertainment, although there was in-house music from a 2 piece group 5 nights a week, they started their slot at 20.00pm and finished at 22.15pm, which was far too early when you consider that the restaurant started serving dinner at 18.00pm and closed at 21.00pm. Also, the lighting in the bar area was too bright, and needs a dimmer in order to be more inviting for people to get up and dance. The commercial beach is a mere 15 minute walk away and has a bar where you can get food and drinks. Sunbeds and umbrellas can be rented at 5 euro per person for the day and are well worth it. If you decide to go to Mahon which should be done on a Market Day, do go early as the town is vibrant and lively up until 14.00pm. Check out the fishmongers on a Saturday afternoon where musicians play, after that time the town virtually goes into a complete shutdown for siesta, some shops not opening for example until the Monday morning. If you want to see more of the island hire a car. Overall I probably wouldn't go back to the Vanity Eden but if they have resolved the sunbed problem then it is worth a visit if you like a tranquil holiday.More
Lovely relaxing place
Having read reviews about not all of the rooms being up to standard, we were concerned what sort of room we would end up. We had booked a superior room with a sea view. On arrival we were allocated a fabulous room with a magnificent sea view and lovely view of Binebeca and with our own private terrace and our own sunbeds and parasol and only a few yards from one of the three swimming pools available. We couldn't have wished for better. I am therefore basing this review on our own personal experience, but having seen the position of some of the other rooms I can understand why some reviewers were not as satisfied. The bed was huge and comfy and the room was well equipped and very clean. The hotel is very quiet and relaxing with no pressure to do anything. No loud music playing and no kids!!
The buffet food was of good quality and varied. Cava for breakfast! Lots of fresh fish and meat. The chocolate chip ice cream was to die for! We tended to have a snack lunch at the main (and only) bar which was also very good. We had opted for all inclusive which was good value and the drinks were of good quality too - especially the wine. You were able to order a whole bottle with lunch and dinner rather than having to ask for regular top ups which was great. The waiting staff were lovely. Oscar, Raul, Javier and Diego to name but a few worked very hard, although at times I felt they could have done with more staff in the bar and restaurant to ease the pressure on the rest of the staff. We ate at the Italian Restaurant one evening which was also very good.
The hotel does have a dress code in the restaurant in the evenings - long trousers and collared shirts for men - and most people did make an effort with one or two exceptions! They were relaxed about men wearing knee length shorts but it's a shame the restaurant allowed one bloke in with very short shorts and a muscle vest! If there is a dress code then the hotel should really implement it. That said, it's nice to see the majority of people making an effort to dress up for dinner.
Nick the Thomson Rep was very helpful and organised a hire car for us which was very reasonable. The evening entertainment was relaxing and low key - mostly provided by the resident duo of Connor and Paul - although on a couple of nights local acts were brought in and one duo (I think they were called Velvet) were exceptionally good.
The 2 nearest beaches are a good 15-20 minute walk away and hiring a car seems to be the best way of seeing the island.
Yes the hotel does have a public footpath running through the middle of it but it appears there is little they can do about this.
All in all we had a fabulous relaxing time and would definitely recommend this hotel if you are looking for a chilled experience.More
Trundlie54, Ipswich, United Kingdom
No noise, no kids. Great food, big bed, big shower. Pools were fine, beaches better. Staff at the hotel and the Thompson reps were excellent.
Did not bother with a seaview room as out of it as much as possible so a good saving there.
Book half board then upgrade to all inc if and when you want. Over 14 nights this saved us £100.
Drinks were good quality, beer drinkers its Estrella. Bottles or draught. Wines and cocktails for the ladies. Bottles to take to your room no problem.
Very low key entertainment with no stage or lighting.
Bus to Mahon 3.5e for 2. Taxi back 20e.
Mick H, Bedford, United Kingdom
Not 4* yet
Spent a week here recently, very very quiet, beautiful location. I was a bit concerned about the hotel being refurbished and asked our local Thomsons to see what they could find out, I was assured all the work would be complete before our visit, our room was refurbished, very nice and kept clean, but speaking to other couples who were in the block at reception it seems it has a long way to go yet before it's completely refurbished. Food was good but never hot, warm at best, labelling was poor, sometimes no labels at all other times it was a bit of a guessing game as to what was what. There was supposed to be a dress code in the evening for dinner, but this wasn't adhered to, shame when most people were smart/casual in the evening. Staff were all very friendly and helpful. Entertainment was average, pretty much the same most nights, could do with a bit more variety. Really disappointed in the local bus service, if you want to get about and see the island you need to hire a car. If you're ideal holiday is lying in the sun all day this hotel's for you, if not I'd look elsewhere.More
Nearly.... but not quite
Just returned from a relaxing weeks' stay at the Vanity Eden. Like others we had read the reviews on Trip Advisor so we had managed our expectations. Here are our thoughts:
The good stuff. Lovely relaxing and clean resort, quite quirky in its layout. Beautiful scenery and the village of Binibeca Vell is very pretty with a useful and well stocked supermarket. The food and restaurant were great. Good choice of food, stylish layout and helpful friendly staff. My boyfriend has Coeliac disease and they were more than happy to provide gluten free bread and make him fresh gluten free pizza or pasta. We used two out of the three pool areas (the small one near reception & the one nearest the bar). Despite the hotel being at full capacity during our stay, we were always able to find sun loungers without issue. The spa and treatments are very good - highly recommended.
The not so good. Bar service was a little slow at times. On arrival, the reception staff could have been more welcoming. No welcome drink, smile or even an explanation as to how the all inclusive worked. This was a little disappointing. On one of the days, we asked if reception could book us a taxi to Mahon but were told "the taxi's are busy". When we asked if they were busy all day we were told "yes" but with no explanation or alternative offered :(
Now to the room. There are 8 different room types in this hotel. We booked a Premium Junior Suite (room 404) which is on the ground floor with a terrace. Now, if you have read previous reviews you will not be surprised by my comments. This hotel is only partly refurbished. Our room was large with a big comfy bed and a lounge area. It was cleaned every day with fresh bottles of water and clean towels provided. The bathroom however was very tired and in desperate need of an uplift, as was the small kitchen area. Had we not read previous reviews, we would have been very disappointed but we knew what to expect so made the most of it. We did request a move but as the hotel was fully booked, there wasn't an alternative room available. Nick (the rep) did arrange a couple of free spa treatments as a form of recompense which we were grateful for and enjoyed.
In summary, this is a nice hotel in a good location with friendly staff but still has a lot of work to be done to the rooms to fully deserve a 4* status. I couldn't help but feel that it wasn't good value for money sadly. We had great weather and a lovely relaxing break but would we return or recommend - probably not.More
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