There’s Thomson Gold entertainment every night at this hotel, though you’re just a short walk from the bars and restaurants.
This place is on a hill, looking out over the sandy bay. It’s just a 5-minute walk to the bars and restaurants. And it’s no further to the beach, yet the hotel runs a courtesy bus there.
There’s a good-sized pool with a roomy sun terrace. For meals, there’s a buffet restaurant, and you also get a choice of bars. As for entertainment, you can see professional acts, cabaret and live music by the pool.
I booked this resort through Thomson as a surprise honeymoon and was overwhelmed by the hotel and facilities.
The staff, food, drink, pool and guests made this an amazing honeymoon for us and I will definately be back in the future.
One small issue, we made friends with another couple from Northern Ireland in their 70's and the husband was wheelchair bound, the hotel has not been built for this and needs to look at this too suit disabled people.More
Not for us
We were looking for a relaxing good value break, and due to the trip advisor reviews thought this might be ok, we were wrong!! Firstly let me say that the only good thing about this hotel is the staff, they really do work hard and can not fault them one bit however that is about it!
1. the food - not good, like a school canteen, same food at lunch and dinner, and before people start I am not a fussy eater but this is seriously bad! I noticed you hardly evey saw the reps or entertainment staff eat in there!
2. Sunbed wars - what a joke every morning people saving sunbeds and there were plenty to go around! then the people who had there towels moved being rude to the worker who moved it, how sad, he was only doing his job.
3. silly things like having a bbq and you have to pay for it???!?!? that is not all inclusive, times for food, having to rush around from the pool so you get to the awful dinner in time (we ended up eating out on the second week as it was that bad).
Could go on and on but seriously if you are looking at this because you think it is a good deal and the reviews are not to bad please think again, I wish we had, we had the worst holiday ever. Go to Menorca, the island is lovely however avoid this hotel at all costs - go self catering the bars and resturants are cheap and you will have a much better time!More
em2801, Yorkshire, United Kingdom
A mixed experience
We stayed at this Thomson Gold hotel 8-15 October. A mixed experience to say the least. Like a previous reviewer we were disappointed that the hotel was getting ready for the end of season closure whilst we there. According to the brochure the hotel was available until the end of October, but we discovered during our stay it would close mid month - actually on the day of our departure. The pool bar shut and much of the poolside furniture was cleared away a few days beforehand. Prior to this there was no sign of the Balinese style four poster beds as shown in the brochure. In fact the pool area as a whole did not reflect the brochure picture.
The evening entertainment was very hit and miss, but there were no real options outside the hotel as it is a very quiet resort. The safe rental seemed expensive at 4 euros per day. The food was average and more like 3 star than 4 star.
On the upside, the hotel staff were great and extremely hard working. The Thomson reps were fine, however, there was no sign of them to see us off on the day of departure when they had said they would be present on the previous evening. The hotel was very clean throughout and the bedroom, balcony and en-suite bathroom were fine. The resort itself is very pretty, if quiet, and the hotel offers smashing views over the bay.More
Marie W, Birmingham, United Kingdom
Our disappointing memorable holiday!
Although the hotel and resort was lovely, we found because we went at the end of the season some of the facilities we were looking forard to use had been withdrawn. eg. Sauna, all of the 4 poster loungers, one of the bars. During the day the staff were packing away excess tables and chairs from around the pool leaving a minimal amount for us to use. We found this very off putting when we were there to enjoy and relax around the pool. On a positive note the entertainment was exceptional, and so were the waiters and waitresses. We certainly would not go end of season again.More
Absolute Disgrace - Even The Staff Were Embarrassed
We were not advised by either the tour operator or the hotel that the premises would be closing down for the winter during our stay between the 6th and 13th October 2014. The hotel is not at all suitable for people who are not super fit and even though a mini bus service is provided to the desolate, deserted beach area during the morning & late afternoons there were very few options available for food, drink and entertainment outside of the hotel. The food provided was bland and as the week progressed choice reduced confirming that guests were being offered meals from the remaining stock in the refrigerators and freezers. Pool bar was closed down, seating removed etc and very poor entertainment provided during our stay. The staff were clearly embarrassed by the decision of the hotel management to start the winter closure while guests were still present. The TUI group (Thompson) who organised our package clearly misled us into believing that this would be a "Gold" package.More
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