Hotel Santa Ponsa Park/Pionero  

A central hotel with great entertainment, the Pionero/Santa Ponsa Park has got all corners covered. Two roomy pools offer up a whole cast of water-based activities, and come evening live shows are on the cards. Rooms are nice and spacious, too.

Right in the heart of the seaside town of Santa Ponsa, this complex has got everything on its doorstep. Forget tracking down bus stops and hunting for cabs - the beach, bars, restaurants and shops are all within flip-flopping distance.

But this place has got more than just location on its side - there’s the actual hotel facilities, too. Star billing goes to its impressive entertainment menu. You’ve got a selection of daytime activities like water polo, archery and volleyball, while live shows pick up the baton in the evening. Kids aren’t left out either - they get their own playroom, and kids aged five and over can join in the fun at the hotel’s hobby club.

Then there's a couple of big swimming pools to consider, complete with a kids section, set into a good-sized sun terrace. And there are plenty of sunbeds and thatched parasols out here, too.

Step inside, meanwhile, and you’ll find the bedrooms. They’re light, spacious and simply styled with whitewashed walls and light wood furniture. What’s more, they all come with private balconies.

TripAdvisor Traveller Rating

Based On 623 reviews

  • Official Rating
  • 581Rooms
  • Lifts: 3 in Pionero, 2 in Santa Ponsa Park


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Food & Drink

Dining options Breakfast Lunch Evening meal Drinks Snacks, Icecream
Half Board

Buffet breakfast and dinner.   

All Inclusive

Full Board buffet meals with table wine, beer, water and soft drinks.  Local alcoholic spirits and beer, non-alcoholic drink, soft drinks and cocktails.  Snacks. Afternoon coffee and cake/biscuits.

Facilities ► View all

Buffet restaurant*

Help yourself to breakfast, lunch and dinner, with a wide selection of meats, fish, salads and desserts to choose from. Some foods will be within the Half Board package. Snacks are available from 12.30pm to 4pm.

Outdoor pool

With a large sun terrace and sunbeds with parasols, the pool also has a children's section with safety bars.

Lounge and bar*

The bar has a large selection of local spirits, soft and hot drinks and plenty of comfy seating.

TripAdvisor Reviews Show more reviews »

dont listen to the bad reviews

I don't normally write a review but I always have a look on here but I feel due to some of the not so ones on here I will go the opposite way I came to this hotel end of Sept for a 5 night stay with my wife and her aunty this was my 5th time in the hotel apart from 1 stay at the santa ponsa park and I have booked directly with the hotel to come again in June 15 with a party of 5 adults and 2 kids so can this hotel be as bad as some people make out? yes it is a bit dated and needs a paint job here and there but what hotels don't need this from time to time the rooms are big enough for 2 adults and a child views are limited due to it being down a side road but if you just want to sit on your balcony and stare at people in a pool instead of enjoying your holiday then this hotel is not for you after all you only need a room in which to shower and sleep the entertainment team work very hard to please all guests which is nearly an impossible task but they do try all the staff are polite and friendly from the cleaners down to the bar staff who work long hours having to put up with some i am afraid to say very very ignorant british people yes you do have to wait to be served for a few minutes as there never is enough staff to go around but patience is sadly lacking in some guests I stood behind 1 English guy who just said 2 beers to the lady behind the bar no please or thank you come on people good manners do not cost anything I ordered my drinks in poor Spanish which made her smile and I asked her how she put up with it she just shrugged and said we are used to it but bad manners really gets my goat getting sunbeds is the same problem as in most hotels but if you saw towels on a bed with no one there for at least an hour then use your heads and remove them if anyone comes and complains just say finders keepers and tough luck the night entertainment was pretty good with 2 tribute bands on and the normal bingo in about 4 different languages if you didn't like it then dont moan about it go into the bars to be entertained and pay stupid money for the same drinks you get in the hotel which you have already payed for as for paying for extra pillows that's rubbish if you want extra just ask politely at reception and you will find they are very accommodating the only problem I find with the all inclusive is that you can only use the bar in your hotel your in unless you pay for the black wristband the 1st time I stayed here you could use the facilities in all 3 hotels that's the only gripe I have overall I had once again had a great time in this hotel hence why I have booked to go again well done Regards JohnMore

jonoLincolnshire, lincolnshire

Faulty towers

We sat on the transfer bus in Palma airport for 45 minutes and then traveled to Santa Ponsa via Maguluf which took another 1 1/2 hours.,not a good start.The grumpy driver then drove past our hotel and was not pleased when he had to turn back.I had asked months ago if I could have a room near my sister in law as she is semi disabled but on booking in was told no.We were nowhere near each other which made things a bit difficult and with only one lift working most days,could not use the stairs because of her disability. The rooms were ok ,that is until I lost an earring and looked under the bed,not a pretty site,I couldn't believe the dirt under there.Then the maids forgot we existed and didn't clean the room for nearly 2 days. And as for the bottle of wine in the warm fridge, well it was off, as was everybody else's.No aircon working only fan. The first day we couldn't find a sunbed or even a chair in the sun. The second day we found a sunbed but it was mostly in the shade because of the tall trees that block the sun out.By the third day I got it worked out.Up at 6-30, pitch black,stars still out,towels ready,to find that all the sun beds that would be in the sun and there's only one side of the pool that stayed in the sun all day,were gone.Gutted. The main pool is quite nice but the indoor pool was never open.The food is good most of the time and the wine with the meals was great and ice cold. We had a couple of surprises .The first was there was no drinking water in our rooms.We had to go to a supermarket and buy it.You could get a plastic glass from the bar if you queued up for about 30 minutes.I thought we were all inclusive and if you want an extra pillow and believe me,you do,you have to pay for it.The pillow is about two inches thick. Then there was the coach driver who dropped everyone off at the sister hotel next door.All day long we watched people with their luggage trying to find a route around the sun beds to find the reception.WHY. If you like bingo in the afternoon then again at night,this is the place to be,along with the very amateur entertainment team,we were fighting for chairs outside so we didn't have to listen to it. Saying that the Michael Jackson tribute band were fantastic pity they were leaving for Tenerife the next day. Next queuing at the bar was not funny,it was a joke. Cocktails out of a machine that all tasted the same and usually only one person serving. Everybody grumbling. The good thing about this place was there were some nice staff,lady who was behind the bar and the guy in the pizza place,very friendly.The staff as you entered the dining room were lovely,full marks.The massage tent near the pool ,brilliant and most of all,the lovely people we met .All in all,you get what you pay for and we didn't pay a lot but water and a decent pillow is a must.Isn't it? Despite every thing we did have a good time because we laughed everything off and it gave us a lot to talk about. Needless to say.we paid for a taxi back to the airport ( money well spent) instead of getting picked up four hours before the flight.We took our time and had a lovely breakfast. I think we must have been to a different hotel to some of the reviewers.More

Lynne M, Driffield, United Kingdom

lovely hotel

stayed here for a short break last week, hotel was lovely and clean, staff all very pleasant and helpful, not much entertainment on as the last week of the season and hotel very quiet but entertainment team always about for a chat/joke etc and looked after the kids. Food was nice and always found plenty to eat, compared well with other same class AI i have been to...for end of October the weather was really nice however resort was getting quieter by the day as it closed down for the Santa Ponsa and will probably be back next year and would use hotel again, really good value for moneyMore

eddie1888, Glasgow, United Kingdom

Great stay

Just back from a One week all inclusive stay, Food great as was the room, although noisy at times. Very clean and most of the staff polite and friendly. We were very lucky with the weather for this time of year so spent most day's on the lovely clean beach! All inclusive was great, always plenty of choice at breakfast lunch and dinner. Drinks were fine but sometimes had to wait a while to get served. Some of the bad reviews make me laugh! for what we paid for a week all inclusive was incredible value! Looking forward to another week next year!More

CheshirePaul, cheshire

Love this place

Can't keep away from the Pionero! It's so friendly and everybody can't seem to do enough to make your stay perfect. When I was there this time, got talking to someone on there 10th year, so on my 6th visit still got some catching up to do! But I think it shows how consistently excellent a hotel is, when customers keep continually returning, as I hopefully will be next year! Thank you all again. More

Tanya B, London, United Kingdom

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