This elegant hotel has 3 pools and sprawling gardens, and it’s close to the centre of town.
This hotel might be close to a national park, but it’s just a 5-minute walk to the centre of town, where you’ll find shops, bars and restaurants. And it’s about the same distance to the beach.
There are 2 big outdoor pools here, one with a swim-up bar. There’s a great buffet place, plus 4 à la carte restaurants. And a sports club keeps the active crowd happy – it even has its own driving range.
When you fancy a bit of pampering, take advantage of the hydrothermal circuit at the spa. You get one circuit free of charge per night of stay and it includes micro bubbles bed, seats with jet massage, body-massage jets, waterfalls and cervical jets, waterfall umbrellas and a room with micro bubbles. Also available subject to charges are hydrojet and shower jets, whirlpool baths, a thermal zone with 2 saunas, Turkish bath, thermals, ice fountains, cyclonic showers and a sun deck.
Went there for our honeymoon. The hotel is just perfect!!!! Food from another planet, rooms very very clean, ideal for English people with many pubs around but again excellent choice for everyone! Sea is very close, swimming pool is huge with pool bar and Jacuzzi. Only bad thing is that it is far away from the airport and we had to pay almost 50 euros to the taxi to take us there...More
Stelios-Vicky, Alexandroupoli, Greece
Majorca hotel search ends here.
Stayed here for 1 week as a couple during September 2014. Having stayed in various resorts and hotels across the island, this hotel is the best. Clean, modern, well maintained, excellent staff, excellent service, excellent food.
We had a suite room which was lovely - large bedroom, large bathroom, separate lounge, two balconies overlooking the pool. Restaurant food and service were really excellent. I cannot praise the hotel staff enough - all polite and courteous. Evening entertainment was superb and a big surprise. Great choice and quality of acts by entertainers who are quite clearly intent on providing an excellent performance.
10 minute walk to the beach, but an easy walk. The beach in Sa Coma is fine, spacious, clean, well stocked with sunbeds and for that reason there is a reasonable charge. However, the hotel pool is lovely. The hotel is part of a huge complex where there are leisure facilities provided by the hotel group. Lots of sport and leisure activities.
This hotel has set the principles and standards for hotels in Majorca. The staff at this hotel are far more superior, courteous, friendly and professional than the allocated holiday representative from a popular holiday operator who's name begins with the letter T. The particular rep from the holiday operator was useless and ignored me when I attempted to approach and talk. I couldn't help but compare with the service which I received from the hotel staff.
It isn't often where I would return to a hotel however I absolutely would return to this establishment. Thank you to all who worked there during our break in September 2014.More
MrLittlewood, London, United Kingdom
Excellent hotel, with excellent service
Faultless family holiday here, lived up to expectations for a Protur hotel. There are two pools, one is adults only, the other more for families, no issues getting sun beds at either and area kept spotlessly clean. Restaurant can get very busy in the evenings but no large queues, food is excellent and a very varied choice, changing each day. I heard some complaints from people about drink prices but for the standard of hotel we thought they were pretty reasonable and much cheaper than back home in London. The hotel has an underground car park, so if you have a hire car you can park it safely under the hotel. There is a kids club, but we found it wasn't utilized very much by families but it was handy to have it when we needed it. Gym is very good, again for a hotel it's off a high standard and quite large. The SPA is excellent, as a guest we got one free entry per day per person, which was more than enough, we went twice in nine days. Sa Coma itself isn't that nice, nothing bad just full of tat shops, low quality restaurants (not all of course) and the typical British pubs, not our cup of tea but obviously popular with some and if you need to see your football team play there is plenty of choice to where to watch the game. We went half board, it seems most people did the same, we had a late breakfast each day, got some snacks for the kids during the day and payed for our drinks at the end. It worked out a lot cheaper than going full board. Great hotel, we will be back.More
I am writing my review in the form of facts gleaned whilst staying at the Protur Biomar Gran Spa along with my opinion based on those facts.
Fact:- The Protur Biomar Gran Spa in Sa Coma is situated alongside the PMV-4023 road that runs
between Porto Cristo and Cala Millor.
Opinion:- The road is quite busy even into the night. For those that are light sleepers or like to keep the
windows open this may be a problem. All of the hotel's twin rooms are situated along the road side.
Tip:- Either book or try to get an upgrade to a suite away from the road or take a good pair of earplugs.
Fact:- We stayed at the hotel during the final week of their season. By the last day of our stay, only 16
of the 216 rooms were occupied.
Opinion:- This suited us fine as we liked it very quiet -it was! We enjoyed all the facilities of a large luxury
hotel but also with some of the advantages of a small one.
Tip:- If you're looking for a very quiet stay book the last week in October.
Fact:- This is a large 5 star hotel built in 2008
Opinion:- Having stayed at many hotels of this grade, to me it didn't have any "wow" factor. That's not to say
it doesn't deserve its rating. Everywhere was finished and furnished to a high standard and kept
immaculately clean by the excellent and friendly housekeeping staff. The buffet restaurant is large
ãã and well laid out, but in my opinion had no ambience.
ãã I believe other reviews have described the predominance of green (plants) and beige (buildings)
throughout the hotel and also the gloominess of some of the inside spaces, particularly the
accommodation block corridors. I would agree with this. Indeed to me it is more like a
conference venue, which of course it is also, than a typical resort holiday hotel.
ãã Be careful of the revolving doors, they are motion activated and sit there like hungry animals
ready to pounce suddenly as you walk towards them!
Fact:- Every time we ate in the restaurant throughout the week, there was a senior hotel manager
present to talk /mingle with the guests.
Opinion:- Antonio and Ivan, directors of the hotel, lead by example. They were always keen to talk to guests
and make sure that things were running smoothly, in a very friendly but efficient manner. As
was the restaurant manager Javier, who always welcomed us by name at each meal. All in all, we
never encountered any staff in the hotel that were not friendly and helpful.
Fact:- There is wide choice of food served. We only ate in the buffet restaurant or Piano Bar.
Opinion:- Bit of a silly obvious statement above, but as the perception of food choice and quality is so
subjective, I would simply say that the choice and quality was fine for us. Not the best we've
eaten in a hotel, but certainly not the worst! Javier and all his staff do a fine job.
Fact:- At the breakfast buffet, a commercial Nespresso machine is provided. Along with a selection of
Opinion:- Since I don't use one at home, I tried it out of interest, but in the main stuck with the jug coffee,
served by the waiting staff, which I found perfectly acceptable.
Fact:- During our stay there was only one plate heater in the restaurant.
Opinion:- It hardly warmed the plates. I suggested to the management that for many British people, it is
important thatr hot food is served on hot plates. I think this fell on deaf ears. A negative point
Fact:- There is a heated indoor lap pool in the basement of accommodation block 2. It is 25 metres
long by 5 metres wide. 1.3 m - 1.4 m deep. The water temperature is normally maintained at
1 deg C below ambient air temperature.
Opinion:- For keen swimmers, this pool is probably the best option. I don't of course know how busy it
gets in the peak season though. We were the only two swimmers there when we used it
Fact:- The "Spa" part of the hotel is situated a few metres along a path from the main building.
Opinion:- We only tried the main hydro pool, it was large and had many "stations" at which you could be
squirted and massaged by water jets in places you had forgotten existed! It is possible to swim
normally in it, but not ideal as there are many obstacles. This separate building also houses
various other non-hydro treatments - massage , gym machines, hairdressing etc., which we
did not make use of. Some of these facilities may be included in your accommodation price
depending on your type of booking.
Fact:- Bicycles are readily available on free loan from the hotel.
Opinion:- About eight basic bikes are kept in racks outside the front entrance, for guests to borrow at any
time without formality. Others and more exotic types, are available for 10 euros returnable
deposit at "the Club House" a few hundred metres away . Since there are excellent cycle paths
in Sa Coma and adjoining resorts, this was a very welcome service. I'm guessing availability
could be a problem in high season though.
Fact:- Our room had twin beds pushed together. The matresses were firm. The hotel has a "Pillow
Menu" offering a choice of 5 different sized/filled pillows. Every room at the hotel has a
Opinion:- I have said above the mattresses were firm, however perhaps I should better describe them as
hard. I cannot remember ever sleeping on such a hard hotel bed. The pillow menu is nice idea,
not something seen in many places i've stayed at. It gives a pretty good choice of pillows. I've
included a photo of it to show the available range. Don't expect a lot of privacy from your
neighbours balcony. All balcony's have planters as separation from those adjoining. Most of
these have green shrubs planted which give reasonable privacy, however the rooms facing
the car park/ entrance seemed to be devoid of plants. Our balcony was one of those. Most of
the rooms have only chairs on the balcony. It's a pity the hotel doesn't run to loungers though,
Final thoughts - All of what I've written above is based on staying there in its quietest week of the season. My wife and I enjoyed an excellent time at the hotel, however I am not sure I would want to stay at the peak of the season. I'm sure it would be perfect then for families though. There are many things I have not mentioned in my review. Never mind there are already over 400 others on Tripadvisor to read. I'm sure anyone who's read as far as this already be having problems keeping their eyes open - thank you for your persistence!
The only downside to our week in Sa Coma was the poor service received from Thomson in the resort.More
travelstaruk, Newbury, United Kingdom
It seems to me that the Protur Hotel Group is setting the standards in Majorca at the moment.
We had stayed a couple of times at the neighbouring Protur Sa Coma Playa In the last year or so but decided to try the Biomar Gran during the quieter October school holiday.
We travelled from Edinburgh on a Thomson package (my wife, myself and our eight year old son), having booked our last two trips to Sa Coma independently.
The hotel is beautifully maintained, the rooms are spacious and spotless and the amenities are exactly what you would expect from a good 5 Star property.
What makes Protur Hotels so special is the personnel.
From the ever-present Manager to the lifeguard, from the cleaning ladies to the restaurant waiters, from the gardeners to the bar staff - everyone seems genuinely interested in making sure their guests are having a great stay with them.
Our experiences of the Biomar's sister hotel were exactly the same and this is not a coincidence.
Protur are clearly selecting the best people for the jobs; not rocket science but a sound, winning formula. Not at all surprising that they consistently hold the No 1 and No 2 spots in the resort.
The warmth of the staff feeds back into the guests and the result is a lot of happy people mixing well with each other and enjoying one another's company.
Seldom have we met so many lovely people on such a short stay.
Very, very impressed with the whole experience!
As for Sa Coma....
I don't really understand why so many reviewers knock the resort.
Of course it's smallish but there are plenty of decent bars and restaurants.
Take a walk through Sa Coma and into S'illot or wander through the nature reserve across the road from the hotel and up to the castle of Punta de N'Amer for superb views along the coast line.
Turning left from the Biomar instead of right will take you into the outskirts of Cala Millor in the same time as it takes you to walk into the centre of Sa Coma.
Plenty of shops and night life to be had in Cala Millor and you can still enjoy the relative quiet of Sa Coma.
My family and I am becoming very big fans of the East coast of Mallorca and especially of Protur Hotels.
Very highly recommended!More