This elegant hotel has three pools and sprawling gardens, and it’s close to the centre of town.
This hotel might be close to a national park, but it’s just a 5-minute walk to the centre of town, where you’ll find shops, bars and restaurants. And it’s about the same distance to the beach.
There are two big outdoor pools here, one with a swim-up bar. There’s a great buffet place, plus four à la carte restaurants. And a sports club keeps the active crowd happy – it even has its own driving range.
When you fancy a bit of pampering, take advantage of the hydrothermal circuit at the spa. You get one circuit free of charge per night of stay and it includes micro bubbles bed, seats with jet massage, body-massage jets, waterfalls and cervical jets, waterfall umbrellas and a room with micro bubbles. Please note this is for over 16s. Also available subject to charges are hydrojet and shower jets, whirlpool baths, a thermal zone with two saunas, Turkish bath, thermals, ice fountains, cyclonic showers and a sun deck.
These junior suites are decorated in neutral tones with colourful accents giving them a warm and inviting feel. They feature air-conditioning, Wi-Fi and satellite TV. The extra bed in the room is a sofa-bed. There's also a lounge, and a balcony offering outside space.
Modern and spacious, these swim-up junior suites benefit from direct access to a shared pool. Neutral tones and colourful accents give them a warm and inviting feel. They feature air-conditioning, Wi-Fi and satellite TV. The extra bed in the room is a sofa-bed. There's also a lounge, and a balcony offering outside space.
Cannot fault this hotel! Staff were extremely friendly, Rooms and communal areas were so clean, pool area was lovely with really comfortable sunbeds and plenty of them. Food was five star! Spoilt for choice (even as a vegetarian). Highly recommend this hotel.More
The Gran was Grand !!
Stayed in a Junior Suite for seven nights. Very impressed by this hotel. Many positives - the staff, the breakfast buffet, the dinner buffet, the speciality Asian restaurant to name but four. The location was fine in terms of getting to the excellent sandy beach, the walk to Cala Millor and the bus stop.
The room was spacious and overlooked the adult only pool. Plenty of storage and a nice large safe for gadgets various. Two small nit picks - the indoor swimming pool could do with being a couple of degrees warmer and the beds were firm enough and in our room two single beds with their separate bedding were pushed together to make the bed space which wouldn't be to every couple's taste and was more like two twin beds.
As a relaxing well appointed low season venue it ticks all the boxes. More
Basically OK, BUT ...
Having read the good reviews I have to say, that I honestly cannot fully agree. I did stay in plenty of real 5* hotels, both on business and leisure, so I think I can judge, what makes the difference.
1) The location:
To me not really the place I hoped for. Pretty far from the sea and Sa Coma is simply too far from Palma and the main attractions / sights in Mallorca. Finally, Sa Coma does not have mutch to offer ...
2) The room:
We had a standard room and it was really far from 5* standards:
A mini TV being smaller than my computer screen at home is not up to standards.
The beds ... Sorry, but I do not want the bed to move away from the headrest every night againeven after I had informed the front desk about this issue.
The furniture in the room needs to be updated: worn out and max 4* in my opinion.
An ever moving shower head once you switch on the water (due to the water pressure) is a nother annoying issue, in fact it is a joke, that it could not be rectified during our stay.
The wifi speed at 0.70 Mbits download / 0..15 - 0.20 Mbits upload is another thing, which is not up to standards. Asked to do something about it but - again - nothing. To me it - by the way - looked like the speed would be slowed down intentionally ...
So for the room I would give 3* - max 4*.
3) The food:
Here I have to admit, that both quality and variety where pretty good. We enjoyed both the breakfast and the dinner buffet. Variety could still be improved however, but overall I would rate it "good" to "pretty good".
4) The staff:
It's nice to see the GM being around during dinner or breakfast. Generally the staff is friendly, but ... not so efficient. Else why would the wifi speed never be improved and the other complaints not be addressed and rectified.
To sum it up:
OK, as long as you don't expect a true 5* experience but taking in consideration that ... overpriced. i have had real 5* star experience at comparable prices ...More
Mexx0077, Vienna Region, Austria
The hotel is one of 4 in a tight group owned by Protur forming what they call a resort. This is the best of the hotels with its own spa and access to various shared sporting activities. It being end of season it was very quiet with plenty of space in the restaurants, around the pools and in the bar (live music each night). When near full this could be an issue.
Service at all times was excellent in all parts of the hotel.More
Anthony A, southampton, United Kingdom
Fantastic hotel. Great food. Professional and friendly staff. There is always someone who is ready to help you if you are looking for something. Very calm hotel in October. Nice indoor pool. Good location. Definitely a 5 stars hotel. I strongly recommend it.More