This elegant hotel has three pools and sprawling gardens, and it’s close to the centre of town.
This hotel might be close to a national park, but it’s just a 5-minute walk to the centre of town, where you’ll find shops, bars and restaurants. And it’s about the same distance to the beach.
There are two big outdoor pools here, one with a swim-up bar. There’s a great buffet place, plus four à la carte restaurants. And a sports club keeps the active crowd happy – it even has its own driving range.
When you fancy a bit of pampering, take advantage of the hydrothermal circuit at the spa. You get one circuit free of charge per night of stay and it includes micro bubbles bed, seats with jet massage, body-massage jets, waterfalls and cervical jets, waterfall umbrellas and a room with micro bubbles. Please note this is for over 16s. Also available subject to charges are hydrojet and shower jets, whirlpool baths, a thermal zone with two saunas, Turkish bath, thermals, ice fountains, cyclonic showers and a sun deck.
Modern and spacious, these swim-up junior suites benefit from direct access to a shared pool. Neutral tones and colourful accents give them a warm and inviting feel. They feature air-conditioning, Wi-Fi and satellite TV. The extra bed in the room is a sofa-bed. There's also a lounge, and a balcony offering outside space.
What a wonderful hotel. We spent a week half board, two adults, one two-year-old, and had a thoroughly relaxing time. The first thing to say is that all the positive reviews on here are correct! The staff in particular are amazing. Perfect English and cannot do enough to help. I was particularly impressed with the reception staff who, day or night, were smiling and happy to help.
The rooms and the hotel in general are of the highest standards, completely spotlessly clean and tastefully decorated. Rooms are large with excellent bathrooms. Almost every room is a suite and the living room is easily separated from the bedroom part - both have balconies. The swim-up suites are quite nice and worthwhile for a lounge while also being close to the main adult pool; however, we didn't have one as they would be a toddler death trap! Towels are provided and can be changed at will - including separate beach / bath towels. Wifi is abundant and free and fast all over the hotel (we were able to stream a movie and Skype to Britain during our stay with no problems).
The grounds are pleasant and the general areas like the reception and bars are open, spacious and relaxing. The spa is impressive and the whole site is bigger than it looks thanks to the underground labyrinth and the spa complex which is attached.
Both outdoor pools are big enough that even in high season they are not crowded and there are always enough sun loungers at any time of day or night - and they are spaced out. There is an indoor pool which nobody uses in July (funnily enough) but they open it if asked - one chap got it opened to do lengths of a morning (a bit too keen in my view!).
The restaurants are amazing. The main buffet has had enough written about it on here that I cannot add much but there were always dozens of things we wanted to eat! Pleasingly the main crowd / queues were for the boring starch section (i.e. chicken nuggets, chips and pasta) which anyone with taste (i.e. not British) can simply avoid in favour of nicer fare. There was occasionally a short queue for meat dishes to order (steak medium rare, etc.) but this was only ever two or three people long.
I would say that the bars were quite expensive for drinks and food - not prohibitively so, but certainly comparable with a London pub and easily 2-3 times the price of something outside the hotel. However, we were not there for a booze-up so the higher prices probably contributed to the more pleasant atmosphere!
About half the guests were families (mostly younger children) and half were couples (generally middle aged and above) so it is not a "happening" resort. That said, entertainment was on every night and while the "family" show was of fairly limited quality it passed the time and the later cabaret acts (piano, guitar, singer , etc.) in the bar were of a reasonable quality and played mostly recognisable western "rock and pop" music.
Sa Coma is of limited quality and mostly caters to German tourists, but it has a nice beach, some bars and a few tat shops. A ten minute stroll to Cala Millor brings a better shopping and bar / restaurant experience but still nothing to compete with Magaluf on the other coast! There is a large supermarket about 5 minutes walk from the hotel which is useful for anything from suncream to bucket-and-spade to a beer and sandwich for a light lunch / bottle of wine to be enjoyed on the balcony that evening!
We rented a car through the hotel's reception desk (Protur cars - cheaper than the Thomson offering and a very new car with air con, car seat for toddler, etc.) and went to Palma for the day which was an enjoyable excursion. My main recommendation would be to avoid Thomson for anything other than the package and transfers which were fine. We didn't receive a welcome until halfway through our visit and it mainly consisted of the rep telling us how our hotel was amazing (we know that already) and how to find the beach (thanks but my eyes work) so not much use.
Overall the hotel is fantastic. Easily among the best I have stayed at and certainly worthy of all the praise on here. Highly recommended.More
All staff extremely friendly and helpful. Impeccable service across the board - restaurant, front desk, housekeeping. The room is very good, clean, and spacious, everything you need is available. Breakfast buffet was delicious.More
Janet M, 187323
Lovely family break
Visited back in August 2015 as a family of 5. Two adults, Two 17 year olds and an 8 year old. Rooms were fantastic. Roomy, bright and clean and they put us all next to each other. We went half board and found it fairly cheap to eat and drink both in the hotel and when out in Sa Coma. The buffet restaurant served great food with lots of variety. Our 9 year old daughter has Coeliac Disease and after a couple of hiccups on our first meal in the buffet restaurant they went out of their way to accommodate her. We were worried that the hotel would be too busy as it was school holidays but it wasn't. There were plenty of beds around the lovely pool and all the children there were very well behaved without exception. Our friends however stayed in the Safari which is almost next door. I would avoid this place in school holidays at all costs. The Safari was overcrowded and they even got turned away one morning at breakfast as they were too busy! We visited them there and could not believe our eyes. It was like a mega overcrowded Butlins! The beach is a 10 minute leisurely stroll away and is beautiful although crowded.
We would return to this hotel and would recommend it to families.More
The Biomar really was superb, from check in to departure everything was top class. We went for a junior suite which had a separate bedroom and living room which was great, our room over looked the pool in the second block, it was west facing so we got the evening sun which we could enjoy on the balcony. There are 3 restaurant or the buffet, the buffet comes with the half board option and you have to pay a small supplement to eat at one of the restaurants but it's worth it, the main buffet restaurant is fantastic and they have a number of live cooking stations, these alternate with different meats, fish along with a pasta station, roasts etc, the selection of puddings was great and they were all served in little portions so you could have a few each night. They have a number of theme nights including a gala dinner which is fantastic, sushi, ham, local cheeses and a BBQ outside. We only ate out one night with friends who were staying nearby, otherwise we'd have stayed at the hotel every night it was that good! Breakfast was a similar affair with omelette station, fresh eggs and bacon, a wide selection of fruit, cereals, bread, yoghurt and pastries. Within the hotel, there are two pools, one adult (with swim up bar) and a kids pool with play area. The spa is free of charge and worth a visit. One great thing is that all the activities are included and Protur have a lot of things going on, mini golf, tennis, archery, rifle shooting, bikes etc. The hotel is a few minutes walk from Sa Coma but no issue, you can head the other way to Cala Millor. Sa Coma is nice enough but not huge, it depends what you're looking for but we enjoyed the more peaceful environment. Would we go back, without question.More
Quite simply outstanding
I would reiterate a great many of the reviews on Trip Advisor . We visited during the October Half term, towards the end of the season but there was definitely no drop in the quality of food or indeed the service- which was excellent from the moment we stepped foot in the building until the moment we left. We were a little anxious visiting a 5* establishment with a 4 month old baby but the staff could not have been more accommodating. My 5 year old found something to eat every evening and particularly enjoyed the chocolate fruit fountain. Overall 10/10 worth spending the extra euros to stay at the Bio Mar Spa.More