This elegant hotel has 3 pools and sprawling gardens, and it’s close to the centre of town.
This hotel might be close to a national park, but it’s just a 5-minute walk to the centre of town, where you’ll find shops, bars and restaurants. And it’s about the same distance to the beach.
There are 2 big outdoor pools here, one with a swim-up bar. There’s a great buffet place, plus 4 à la carte restaurants. And a sports club keeps the active crowd happy – it even has its own driving range.
TripAdvisor Traveller Rating
Based On 417 reviews
- Official Rating
Holidays in contemporary, premium hotels
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Food & Drink
|Dining options||Breakfast||Lunch||Evening meal||Drinks||Snacks, Icecream|
Late breakfast until 11.00.
Facilities ► View all
2 outdoor pools
With extensive terrace, sunbeds, whirlpool bath and lawned areas.
For breakfast and dinner with show cooking. Just so you know, gentlemen will need to wear full-length trousers for dinner.
When you fancy a bit of pampering, take advantage of the hydrothermal circuit at the spa. You get one circuit free of charge per night of stay and it includes micro bubbles bed, seats with jet massage, body-massage jets, waterfalls and cervical jets, waterfall umbrellas and a room with micro bubbles. Also available subject to charges are hydrojet and shower jets, whirlpool baths, a thermal zone with 2 saunas, Turkish bath, thermals, ice fountains, cyclonic showers and a sun deck.
Rooms► View all
Twin room sleeps up to 3 - can be sold as a single. With a radio and an iron.
swim-up junior suite
Swim-up junior suite sleeps up to 3 adults or 2 adults and 1 child up to 12 years. With bathrobes, slippers and vanity mirror. The swim-up pool is acclimatised between October and mid-May.
TripAdvisor Reviews Show more reviews »
Wow! What a hotel. We have stayed in some five star hotels around Europe and this one tops the lot. The service, food and facilities are all top class. The only issue is the location. It is not in the nicest area in Majorca and there is not much to do outside of the hotel. Nevertheless you don't need to leave. We will be returning and we would recommend this place very highly! More
By far the best hotel I have seen....
Went there for our honeymoon. The hotel is just perfect!!!! Food from another planet, rooms very very clean, ideal for English people with many pubs around but again excellent choice for everyone! Sea is very close, swimming pool is huge with pool bar and Jacuzzi. Only bad thing is that it is far away from the airport and we had to pay almost 50 euros to the taxi to take us there...More
Stelios-Vicky, Alexandroupoli, Greece
Majorca hotel search ends here.
Stayed here for 1 week as a couple during September 2014. Having stayed in various resorts and hotels across the island, this hotel is the best. Clean, modern, well maintained, excellent staff, excellent service, excellent food. We had a suite room which was lovely - large bedroom, large bathroom, separate lounge, two balconies overlooking the pool. Restaurant food and service were really excellent. I cannot praise the hotel staff enough - all polite and courteous. Evening entertainment was superb and a big surprise. Great choice and quality of acts by entertainers who are quite clearly intent on providing an excellent performance. 10 minute walk to the beach, but an easy walk. The beach in Sa Coma is fine, spacious, clean, well stocked with sunbeds and for that reason there is a reasonable charge. However, the hotel pool is lovely. The hotel is part of a huge complex where there are leisure facilities provided by the hotel group. Lots of sport and leisure activities. This hotel has set the principles and standards for hotels in Majorca. The staff at this hotel are far more superior, courteous, friendly and professional than the allocated holiday representative from a popular holiday operator who's name begins with the letter T. The particular rep from the holiday operator was useless and ignored me when I attempted to approach and talk. I couldn't help but compare with the service which I received from the hotel staff. It isn't often where I would return to a hotel however I absolutely would return to this establishment. Thank you to all who worked there during our break in September 2014.More
MrLittlewood, London, United Kingdom
Excellent hotel, with excellent service
Faultless family holiday here, lived up to expectations for a Protur hotel. There are two pools, one is adults only, the other more for families, no issues getting sun beds at either and area kept spotlessly clean. Restaurant can get very busy in the evenings but no large queues, food is excellent and a very varied choice, changing each day. I heard some complaints from people about drink prices but for the standard of hotel we thought they were pretty reasonable and much cheaper than back home in London. The hotel has an underground car park, so if you have a hire car you can park it safely under the hotel. There is a kids club, but we found it wasn't utilized very much by families but it was handy to have it when we needed it. Gym is very good, again for a hotel it's off a high standard and quite large. The SPA is excellent, as a guest we got one free entry per day per person, which was more than enough, we went twice in nine days. Sa Coma itself isn't that nice, nothing bad just full of tat shops, low quality restaurants (not all of course) and the typical British pubs, not our cup of tea but obviously popular with some and if you need to see your football team play there is plenty of choice to where to watch the game. We went half board, it seems most people did the same, we had a late breakfast each day, got some snacks for the kids during the day and payed for our drinks at the end. It worked out a lot cheaper than going full board. Great hotel, we will be back.More
I am writing my review in the form of facts gleaned whilst staying at the Protur Biomar Gran Spa along with my opinion based on those facts. Fact:- The Protur Biomar Gran Spa in Sa Coma is situated alongside the PMV-4023 road that runs between Porto Cristo and Cala Millor. Opinion:- The road is quite busy even into the night. For those that are light sleepers or like to keep the windows open this may be a problem. All of the hotel's twin rooms are situated along the road side. Tip:- Either book or try to get an upgrade to a suite away from the road or take a good pair of earplugs. Fact:- We stayed at the hotel during the final week of their season. By the last day of our stay, only 16 of the 216 rooms were occupied. Opinion:- This suited us fine as we liked it very quiet -it was! We enjoyed all the facilities of a large luxury hotel but also with some of the advantages of a small one. Tip:- If you're looking for a very quiet stay book the last week in October. Fact:- This is a large 5 star hotel built in 2008 Opinion:- Having stayed at many hotels of this grade, to me it didn't have any "wow" factor. That's not to say it doesn't deserve its rating. Everywhere was finished and furnished to a high standard and kept immaculately clean by the excellent and friendly housekeeping staff. The buffet restaurant is large ãã and well laid out, but in my opinion had no ambience. ãã I believe other reviews have described the predominance of green (plants) and beige (buildings) throughout the hotel and also the gloominess of some of the inside spaces, particularly the accommodation block corridors. I would agree with this. Indeed to me it is more like a conference venue, which of course it is also, than a typical resort holiday hotel. ãã Be careful of the revolving doors, they are motion activated and sit there like hungry animals ready to pounce suddenly as you walk towards them! Fact:- Every time we ate in the restaurant throughout the week, there was a senior hotel manager present to talk /mingle with the guests. Opinion:- Antonio and Ivan, directors of the hotel, lead by example. They were always keen to talk to guests and make sure that things were running smoothly, in a very friendly but efficient manner. As was the restaurant manager Javier, who always welcomed us by name at each meal. All in all, we never encountered any staff in the hotel that were not friendly and helpful. Fact:- There is wide choice of food served. We only ate in the buffet restaurant or Piano Bar. Opinion:- Bit of a silly obvious statement above, but as the perception of food choice and quality is so subjective, I would simply say that the choice and quality was fine for us. Not the best we've eaten in a hotel, but certainly not the worst! Javier and all his staff do a fine job. ãã Fact:- At the breakfast buffet, a commercial Nespresso machine is provided. Along with a selection of pods. Opinion:- Since I don't use one at home, I tried it out of interest, but in the main stuck with the jug coffee, served by the waiting staff, which I found perfectly acceptable. ãã Fact:- During our stay there was only one plate heater in the restaurant. Opinion:- It hardly warmed the plates. I suggested to the management that for many British people, it is important thatr hot food is served on hot plates. I think this fell on deaf ears. A negative point I think. Fact:- There is a heated indoor lap pool in the basement of accommodation block 2. It is 25 metres long by 5 metres wide. 1.3 m - 1.4 m deep. The water temperature is normally maintained at 1 deg C below ambient air temperature. Opinion:- For keen swimmers, this pool is probably the best option. I don't of course know how busy it gets in the peak season though. We were the only two swimmers there when we used it - perfect!. Fact:- The "Spa" part of the hotel is situated a few metres along a path from the main building. Opinion:- We only tried the main hydro pool, it was large and had many "stations" at which you could be squirted and massaged by water jets in places you had forgotten existed! It is possible to swim normally in it, but not ideal as there are many obstacles. This separate building also houses various other non-hydro treatments - massage , gym machines, hairdressing etc., which we did not make use of. Some of these facilities may be included in your accommodation price depending on your type of booking. ãã Fact:- Bicycles are readily available on free loan from the hotel. Opinion:- About eight basic bikes are kept in racks outside the front entrance, for guests to borrow at any time without formality. Others and more exotic types, are available for 10 euros returnable deposit at "the Club House" a few hundred metres away . Since there are excellent cycle paths in Sa Coma and adjoining resorts, this was a very welcome service. I'm guessing availability could be a problem in high season though. Fact:- Our room had twin beds pushed together. The matresses were firm. The hotel has a "Pillow Menu" offering a choice of 5 different sized/filled pillows. Every room at the hotel has a balcony. Opinion:- I have said above the mattresses were firm, however perhaps I should better describe them as hard. I cannot remember ever sleeping on such a hard hotel bed. The pillow menu is nice idea, not something seen in many places i've stayed at. It gives a pretty good choice of pillows. I've included a photo of it to show the available range. Don't expect a lot of privacy from your neighbours balcony. All balcony's have planters as separation from those adjoining. Most of these have green shrubs planted which give reasonable privacy, however the rooms facing the car park/ entrance seemed to be devoid of plants. Our balcony was one of those. Most of the rooms have only chairs on the balcony. It's a pity the hotel doesn't run to loungers though, for all. ãã Final thoughts - All of what I've written above is based on staying there in its quietest week of the season. My wife and I enjoyed an excellent time at the hotel, however I am not sure I would want to stay at the peak of the season. I'm sure it would be perfect then for families though. There are many things I have not mentioned in my review. Never mind there are already over 400 others on Tripadvisor to read. I'm sure anyone who's read as far as this already be having problems keeping their eyes open - thank you for your persistence! The only downside to our week in Sa Coma was the poor service received from Thomson in the resort.More
travelstaruk, Newbury, United Kingdom
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