Protur Safari Park  

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This big, family-friendly complex dishes up plenty of pools and activities. There’s even a waterpark.

The hotel is part of the Sa Coma Resort, one of Majorca’s biggest. You get to choose between 4 à la cartes, plus there’s a huge lagoon pool. Children get a Thomson Kids’ Club and a waterpark, too.

It’s just a 10-minute stroll to the white-sand beach. And there are shops, bars and restaurants just a few metres from the hotel, while Sa Coma itself is also about a 10-minute walk away.

TripAdvisor rating

Based on 688 reviews

  • Official Rating
  • 6Floors
  • 10Lifts

Food & Drink

Dining options Breakfast Lunch Evening meal Drinks Snacks, Icecream
All Inclusive

Buffet breakfast, lunch and dinner.  Drinks including national spirits, beer, soft drinks. Afternoon tea 15.30-17.30.  Snacks 13.00-15.00. Sandwiches 23.00-24.00. Ice-cream all day.

Facilities ► View all

Main outdoor pool

Surrounded by terraces with sunbeds and parasols. The main pool has a swim-up bar.

Children's pool

Paddling pool with play features.

Thomson Kids' Clubs May - October

Designed for 3 to 11 year olds, Thomson Kids’ Club offers 2 hours of activities, 5 or 6 days a week. And that includes at least 3 evenings. It’s split into sections, with Tots for 3 to 5 year olds, Team for 6 to 8s, and Tribe for 9 to 11s. Best of all, most kids’ clubs activities are completely free. And outside of peak season, there are parent and toddler sessions 3 days a week, too. For your peace of mind, all Thomson Kids’ Club staff have advance CRB checks and hold NVQ Level 2 childcare qualifications. They’re First Aid trained, and there’ll be at least 2 of them on duty at all times. From May to October.

Rooms► View all

twin room with shower

Twin room sleeps up to 3 with 2 sofa-beds in the lounge, a kettle, and a microwave.

1-bedroom apartment

1-bedroom apartment sleeps up to 4 with sofa-beds in the lounge. Kitchenette has microwave and kettle. Air-conditioning is at manager's discretion.

TripAdvisor Reviews Show more reviews »

2 Adults one 8 year old - 2 weeks middle of August - All Inclusive

Firstly we enjoyed our time at this hotel complex and traveled with Thomson on the 9th August for 2 weeks. We were All Inclusive and had coach transfer from the airport. The transfer time from Sa Coma was about 75 minutes in an air conditioned coach along good roads. The coach has Wi-Fi but no toilet. On arrival at the hotel, check in was quick and easy. We stayed on the third floor overlooking the pools and stage area. There were four lifts in reception, although the lifts are slow. There is Wi-Fi in reception but this is the only Wi-Fi in the hotel and was also slow to connect. Our Apartment Room was clean but smelt of cigarettes on arrival. We cleared the smell by the next afternoon. The living area has a balcony with a table and 4 chairs. There is a small clothes line/airer for about 5 wet items of clothing on the balcony. The living room has two sofa beds, a table and 4 chairs, TV, cupboard and kitchen area. The TV had 2 English channels (BBC1 and ITV1). The kitchen has a microwave, fridge with small freezer compartment, 2 ring cooker and sink. There are small cups, saucers, plates, bowls, pots and pans, tiny glasses, knives, forks, bottle opener and a really old tin opener. We bought 2 large wine glasses and a mug from a local Supermarket as the glasses and cups are tiny. Between the kitchen and bathroom is a wardrobe containing a safe. A deposit and charge is required for this safe in reception. 5 Euro deposit and 2 Euros a day rental. The bedroom contains 2 twin beds joined together, bedsides cabinets, wardrobe, sideboard and mirrors. There is a window in this room but no access to the balcony and no TV. This could be a problem for some younger families who wish to put their kids to bed in the living area then cannot use the balcony, TV or have any Wi-Fi connectivity in their room. The rooms and beds were comfortable for us with air conditioning in the living area and the bedroom. The bathroom has a shower over the bath. It is a really powerful shower. The bathroom has a hairdryer and usual toilet, sink, towels etc. The towels are changed, beds made, bins emptied, room tidied 5 times a week. The food in the 2 buffet restaurants is excellent. There is a vast choice for breakfast, lunch and dinner. We always found something different to eat each evening. They cater for vegetarians, vegans, lactose and gluten intolerance. There is a Tex Mex restaurant at the other side of the pool area where they serve brunch, lunch and afternoon tea. Again an excellent choice. There are two bars, staffed well with a good choice of alcoholic and non alcoholic drinks. Our son loved the 'Slush Puppies'. there is a good choice of good quality ice creams, ice lollies throughout the day made by Nestle but similar to Magnums and Corneto's. The Lager on tap is Estrella. You don's have to wait long to be served at any of the bars. There are 4 'Themed Restaurants' at the hotel complex but we only managed to get to one as you need to be queuing at 0630 to ensure you can book one of these restaurants between the booking time of 0830-1030. This is a crazy and unfair system that really lets the hotel down and should be addressed by Thomson etc. People did queue for hours and still found the restaurants 'fully booked' but these restaurants were never busy! The hotel staff are friendly and helpful on the whole, especially the hard working 'Entertainment team'. Each evening there is a mini disco which starts at 2030. Music then goes on to about 2300 every night. The music is too loud in my opinion. Don't get me wrong, the entertainment was great as was the music but when you went back to your room and shut the windows and doors it could still be heard and it could have been turned down a few notches. My 8 year didn't have a problem sleeping but there were times when he stayed awake wanting to listen to the music but we had an early start in the morning. There are 4 pools at the complex and they are deep so children need to be able to swim or have armbands. There are 2 life guards who patrol the pools. Children can take inflatables in the pool, jump, dive in etc. There are plenty of sun beds but they have towels placed on 99% of them by 0800 so you have to get up early. This includes people who then never turn up at the pool for the day. La Reserva is part of the complex and for a small fee you can go there for the day 1030 - 1730. It has a large pool with a swim up bar, 2 water slides, a small children pool and a Jacuzzi pool. All food and drink is included when you are inside. The pool and slides are much quieter than the hotel complex pools. The slides are not overburdened by ridiculous Health and Safety rules. We went twice and it was great fun. The Club House is where you can hire bikes, book tennis, climbing, archery, shooting etc. The staff here are not as friendly and I don't know why. They're not rude just not as friendly and helpful as everyone else at the resort. I asked for a cycle helmet and he looked at me with disgust! I went rifle shooting which was fun, scuba experience which my son and wife enjoyed, played football which was great fun and we hired bikes several times. 10 Euro per bike deposit. There are cycle paths close by for all types of cycling, off road mountain bike or traffic free lanes. We cycled to Cala Millor and Son Servera on the cycle paths. The hotel complex is about a 5-10 minute walk to the beach at either Sa coma or Cala Millor. The beaches are stunning although very busy. There is free Mini-Golf at the complex which we played 5 times. Not the best courses but still fun. There is a Spa across the road that can be used at a discounted rate for the guests although we never used it. There are 2 'Kids Clubs' which we didn't use but the kids seemed to have great fun. There is a very small gym which we didn't use and an indoor pool which is shut in the summer. We booked 3 trips with Thomson - 1) Pirate Show - which was excellent, expensive but well worth the money. 2) Orange Blossom trip - Great coach driver and guide. Beautiful scenery but the whole trip felt rushed and it would be easier to hire a car and do it at your own leisure. 3) Aqualand - AVOID - Expensive trip then you have to pay extra for lockers, rings for the slides. In 8 hours we managed 6 slides. I think the whole experience cost just under £200. There is a Supermarket to the North West of the complex and it is only a short 5 minute walk. We stocked up with milk and bottled water. Lots of restaurants, pubs and shops in Sa Coma and even more in Cala Millor. Most of the shops sell the same things. This hotel complex is for people who don't mind crowds, noise or being tied to the hotel due to the excellent facilities, food and drink. It is not for people who want to unwind and relax in a calm environment or those who like to explore. We had a really great time on holiday at this hotel, although we wouldn't return because I like to visit different places I would recommend this to others. We met many other guests who return year on year and I'm not surprised! Well done to all the staff, even the unhappier ones in the Club House.More

Gareth J, Didcot, United Kingdom

This is such a great hotel

We stayed here from the 13th of august 2014 untill the 27th of august. This aparthotel is really great. We really had a great and fantastic vacation. The hotel reception is friendly and helpfull. The staff at the restaurant were really very friendly and hard working. The food was very very good, also a lot of variety. Besides the restaurants they also have 4 theme restaurants. The only critic about this is that it is very dificult to make a reservation, because you can book at 08.30 in the morning but there is already a line of people waiting from 07.30 to make a reservation. The bars staff was really friendly and also very fast with providing you all sort of beverage. There is also free icecream during the whole day. However, the best was the animation team. I really enjoyed their performances and activities. Especially Alan from Russia, Catharine from Belgium, Iva from Bulgaria and Sher from the Netherlands were so great (but the others also). The aparthotel is also very good for children. There is a kidsclub in Dutch (my language), German and English. My two sons, Quentin and Zenjiro, really enjoyed the Dutch (Barkie) kids club, but that is also because of Maxime and Mignon, who were so great with the children. My two sons really loved them !! The hotel is also excellent for people with a wheelchair. I also saw many visitors with a wheelchair and the hotel was very helpfull for them. The only thing that they might improve for the future is the Wifi. There was only wifi at the reception and the quality was not that good. Nevertheless, the hotel is really fantastic, a 4 star (apart)hotel with the quality of a five star.More

Joaquin C,

A massive hotel

Just returned from a weeks break and really couldn't fault the hotel but it wasn't the type of hotel I would recommend if you want small and personal!!!!!! The hotel was clean the food was lovely plenty of places to sit and plenty of activities to do if this is for you. My first impression was oh my what have I booked? We went for food and it was like a school canteen, we had 2 children with us and are used to busy but wow this was hectic although saying that there was plenty of choice of food and always stocked. It was just the noise and not persona at all. The other restaurants you could eat in but need to book we didn't get a look in as you had to be up and in the queue well before 7 and then not guaranteed to get one you wanted so as the food was ok in the normal restaurant we stuck to that with no grumbles. The pools....... Plenty of pools and loungers to use but all the loungers around the pool had towels on by 6am (I only know as this is the time we left on the last day) although it did state not to be reserved before 9am. This isn't a bad review of the hotel it just didn't suit us and depends on what you are looking for. If you want busy hectic, up early to reserve things then this is the hotel for you. I definitely wouldn't return but that's just because I like a slower pace more personal holiday. The beach is a 5-10 minute walk and a nice sandy beach and lovely swimming in the sea. I have given the hotel a very good rating which it deserved.More

Jacemily,

more like 3 star

visited here in June for 2 wks apartment was very nice but a bit too far from the beach, was disappointed though that you had to buy water every day to take up to your room, last year we stayed at a 4 star in salou we never had to buy water we could take as much water as we liked 2 litre bottles, when we booked a day trip we ordered packed lunches for that particular day and all we got was a small bottle of water dry cracker and an apple was disgusted with that, for june I think the complex was much to busy, also found the restaurant food very repetitive and as far as the theme restaurants go you might as well forget it unless you want to get up at 6 and go down and queue up even then its not guaranteed you'll get a table booked, what most people did was to go and leave their shoes in a queue go away and come back much later to get back in the queue or should I say back in their shoes!! would not return!More

takeonme0912, London, United Kingdom

Defently worth going

Just returned today from our 11 night holiday here and can say we all enjoyed our stay, travelled with my partner and our 5 year old son staff everywhere were friendly and helpful . always something to do waterpark across the road made a nice change we didn't bother with queuing to book in the themed restaurants as the main one had plenty on offer we did eat out a couple of times but only for a change of scenery my son was too shy to join the kids clubs but they looked like they kept the kids well entertained the choice of pools were great and the park was great to get out of the sun for a bit my son loved the wooden fort and the pool the rooms were very good with plenty of space we will defiantly be considering returning hereMore

tracygarner, Peterborough, United Kingdom

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All prices shown are updated once every morning and therefore could change at any time during the day. All prices shown are per person and are based on 2 adults sharing unless otherwise stated. When selecting an offer you will be asked to enter in the number of adults and children travelling, the applicable price will then be displayed based on your chosen party size.

All offers are subject to availability. Thomson reserves the right to withdraw these offers at any time and without notice. For full booking terms and conditions please click here

 

Online savings - Refers to an online discount of 10% on August and 9% on September & October on holidays and applies to the basic adult cost before supplements. Available on package holidays booked online departing between 1st May 2014 and 31st October 2014 Online discount only applies to package holidays booked on firstchoice.co.uk and does not apply to flight only, accommodation only and tailor made flight+hotel bookings. Online discount is not combinable with free Child Places.

Save up to £400 per couple on September & October holidays – Saving offer applies to new bookings only on selected Thomson package holidays booked on thomson.co.uk. Offer applies to holidays departing between 01 September & 31 October 2014 and is subject to limited availability. Savings is against brochure price. Excludes flight only, accommodation only, cruise, Thomson Ski and any other bookings. Additional supplements may apply. Saving is based on a minimum of 2 adults travelling. Thomson reserves the right to withdraw or change this offer at any time. We reserve the right to change or withdraw the offers at any time.

Free child places - Free kids offer applies to new bookings only, on selected summer 2014 holidays, subject to limited availability. Only 1 free kids place is available in each selected hotel room or selected apartment type or villa with 2 full paying adults. Other children must pay the full brochure price. Available on First Choice holidays only. Free child places may not be combinable with other discounts.