Protur Safari Park  

This big, family-friendly complex dishes up plenty of pools and activities. There’s even a waterpark open from June 'til September.

The hotel is part of the Sa Coma Resort, one of Majorca’s biggest. You get to choose between four à la cartes, plus there’s a huge lagoon pool. Children get a Thomson Kids’ Club and a waterpark* from June 'til September, too.

It’s just a 10-minute stroll to the white-sand beach. And there are shops, bars and restaurants just a few metres from the hotel, while Sa Coma itself is also about a 10-minute walk away.

TripAdvisor Traveller Rating

Based On 1264 reviews

  • Official Rating
  • 6Floors
  • 10Lifts

Food & Drink

Dining options Breakfast Lunch Evening meal Drinks Snacks
All Inclusive

Buffet breakfast, lunch and dinner.  Drinks including national spirits, beer, soft drinks. Afternoon tea 15.30-17.30.  Snacks 13.00-15.00. Sandwiches 23.00-24.00. Ice-cream all day.

Facilities ► View all

Main outdoor pool

This large lagoon shaped pool comes with a wraparound sun terrace laced with sunbeds and parasol.

Children's pool

The paddling pool comes with play features.

Thomson Kids’ Club by Family Life for 3 to 11 year olds, May - Oct

Available from May 2017. Designed for 3 to 11-year-olds, our Kids’ Clubs by Family Life offer daytime activities, five times a week. To ensure all activities suit your little and not-so-little ones, we’ve split the Clubs into age groups and tailored the activities for each. Just like in our Family Life resorts, there’s Bamse Club for 3 to 5-year-olds and @611 Club for 6 to 11-year olds, so you and your kids get a taste of the full experience. For your peace of mind, all of our Kids’ Club team are trained to UK standards by TUI, and have undergone relevant checks.

Rooms► View all

1 bedroom apartment with balcony

The 1 bedroom apartments come with a balcony for some extra outdoor space. Your apartment will include a kitchenette and lounge area for that home-from-home feel, as well as air-conditioning, 2 sofa beds, fridge and a TV.

twin room with balcony

These twin rooms come with a balcony for some extra outdoor space. Your room will come with air-conditioning, an extra bed, fridge and a TV.

TripAdvisor Reviews Show more reviews »

Would not return!!

This hotel was far tooo big!! There was plenty going on for children, football, tennis, golf etc but it was way too hot to play any of these things, so my boys aged 12 & 14 ended up in the pool or the wi fi area! The rooms were lovely and clean, and very new looking but the main let down was the food being all inclusive!! It tended to be the same thing over and over which I know all inclusive can be, but it was the queing that gets you down!! You queue for food, queue for dinner tickets and even tho you have a ticket you have to queue for the water park!! My husband and I vowed that we would never do all inclusive ever again!! The tickets for the 4 restaurants, Asian, Indian, Italian or Mexican you have to obtain from a machine which dosen't open until 10am, but the queing starts about 8.15am!! The only good thing is that it is in the wi fi area so you can go online or read a book whilst you wait! We visited the Asian, Italian and Indian restaurant and the Indian, "Goa" was by far the best! I spoke to other families whilst in the queue and they had been to this hotel before and were singing its praises, but they did have young children which is the difference. The show in the night the young children seemed to love but it was not for my two, so we used to sit around the back overlooking the pools having a quiet drink. The hotel is in a good location for the beach as its about an 8 min walk and is a lovely beach and plenty of restaurants and shops about. The water park is good, a change from sitting around the pool, but you have to pay even tho you are all inclusive, its 12 euros for adults and 6 euros for kids, but even tho my son was 14 was classed as an adult!!!!!! We were on a cruise and stay, so the previous week we had been cruising around the med on TUI Discovery which was brilliant! If I had my time again I would not have picked this hotel!!More

Gail M, 1020252

Week break after a cruise

We had a busy week on a Thompson cruise and spent our second week here. Check in very quick and were shown to our rooms. We had booked 2 one bed apartments and were really pleased with the space it gave us. Lovely clean fresh rooms bathrooms looked new. Both had small kitchen areas but as we were AI we didn't use. Two sofas and a dining table. Both had balconies with views of the gardens. Pool area gets very busy and the hotel will remove towels before 9 am if you claim sun beds . Mini golf was on site and good fun. It is a huge site with other Protur hotels sharing the large sports complex facilities. Lots of choice for adults but 16 year old was not allowed to do archery only for adults. They is a " water park" la reserva but you have to pay for entry. However we had a meal at the restaurant here one evening and there's nothing in the water park it's more of a chill out area. No big slides. Two large buffet restaurant's one for all inclusive one for half board. We never had a wait for a table. I had a concern with the wok cooking. You select all your raw food including meat and chicken and out on your plate. You pass it to chef who cooks it and put it back on the plate that has just had the raw food on! Put me off. Else where food was good country grill was ok for lunch but not a lot different by evening. Evening entertainment varied a couple of good shows.More

tazmk,

Very mixed feelings- great for kids/not so for adults

We stayed at the Protur Safari Park hotel for a fortnight from the 26th July. Negatives Before we arrived we were disgruntled at finding out that we had to pay for the water park (the travel agent had told us different but this was stated on the website), as many reviews have commented here, it is misleading as it's listed as a facility, as are many others that actually aren't (read on) is . Don't expect a full blown water park, it is just a pool with slides. Once here we arrived in the middle of the night, the receptionist welcome was brief and unfriendly. We went to get a drink from a bar to be told that we were only allowed one as all inclusive ends at 12am, which is understandable but a bit stingy on your first night! Your all inclusive also finished at 12pm on your last day, thankfully we paid for late check out but this would be annoying had we not booked this, especially considering that we didn't arrive until midnight on the first night and therefore we were missing it on 14 days all inclusive! We knew to expect it to be very busy, breakfast is probably the worst time for this as there are hundreds of people charging in between one another with platefuls of food. The hotel does not seem to be able to cater for the number of guests it has. If you have paid a lot of money like we did for all inclusive, be prepared to be treated differently to those paying half board and then paying for their drinks/evening meals separately. Those half board paying for extra receive service to their tables and lovely looking cocktails, whereas all inclusive guests are stuck with pre made cocktails from a machine. The main problem with this hotel, as nearly all previous reviews state, is the booking system for the restaurants. We managed to book in all of them but this was only because there was two of us with an infant. The larger groups at the hotel were angry at this queuing system and when we spoke to a rep she explain that these four restaurants cater for all three hotels across the whole complex!! We spent hours queuing to get into these and two of them were buffet meaning people were in and out quite quickly and restaurants were often empty! You are also not allowed to book in these restaurants more than once over your WHOLE stay. Also these highly desired restaurants close one day a week, the only hotel we've ever seen this happen. One time slot only was available for some restaurants and a lot of problems would be solved if they just changed this to two or three times slots. The rooms are cleaned to a very very basic standard, a quick mop of the floor and general wipe down, so don't expect too much here and the cleaners also get two days off a week, this is difficult when you're holidaying with children who make mess and dirty towels! The safari park is horrendous, we felt genuinely sorry for the animals there! Positives The hotel has a wealth of facilities for children, from the parks to the paradis park at the back of the hotel to the many pools, there is something for all young children. Our 17 month old had a ball! The Paradis park is fantastic! The hotel staff are fantastic, we asked to move room after two nights as we were right next to the evening entertainment which went on til midnight, this was dealt with quickly and discreetly. The bar and restaurant staff and pool staff work hard all day long to keep the grounds tidy and the pool areas are very clean. Qi who cooks the fresh tepanyaki at the live cooking station works tirelessly, and without him I wouldn't have eaten as what he cooks is way above the rest of the food in the buffet. Pedro who cooks the meat and the breakfast omelettes were also fantastic, I hope these two are being paid a lot as many guest rely on them for a lovely meal! The a la carte restaurants and the country grill serve lovely food. It's a lovely experience to go there and be served, they are accomodating for children but we just wish we could have visited them more than once over a fortnight and that we hadn't had to waste hours queuing for them! The animation team and mini disco are fantastic. The team work so hard all day and our so. Loved the disco! Sa Coma itself is beautiful, lots of shops, restaurants and cars and the most beautiful beach just ten minutes away from the hotel, Calla Millor is a half an hour walk away but we found an amazing tapas bar called Sa Celeste in the middle of the beach, this is a better area for eating out than Sa Coma!! I don't think that we will return to this hotel as the negatives just took away that special holiday feel and considering the expense that we have gone to to book this holiday we would expect more from our money but there are many positives and we very much feel torn as to whether or not to return! Tips The sunbeds at the back of the hotel near he courtney grill are usually easy enough to get if you out your towels down by 9:30, they also sometimes are in the vicinity of the wifi! Reception will make up a picnic if you let them know the day before! Take a walk to Calla Millor if you want to eat out! Take a walk round the back of the hotel to visit the local parks, our son loved it! More

Cassie H,

Review of country grill restaurant

Possibly worst meal I have ever had. Food was not hot. Warm chicken, tepid vegetable chilli, and protein rich desert of flied server with a slice of strawberry tart. Salad was covered in flies as well. Really really bad. Earlier in the week went to la Fontana also on site and that was miles better.More

Andy_West_Sussex,

1st All Inclusive - Family of 5 - Would Return

As anyone who is charged with booking the family holiday will tell you, it is a thankless task. You can read as many reviews as you like but ultimately we are all individual, we have different ideas and different attitudes to what is good and bad, our needs are very different and the choice overwhelming. So it is with great trepidation that I embarked on booking our 1st family all inclusive, it took an age to settle on a destination and Majorca was the choice, mainly because of the short flight time and the climate, hot but no too hot as the Canaries can be. The next even trickier task was accommodation, being a family of 5 it seems is not really the norm when it comes to hotel rooms, so the complication increased with our family needing adjoining rooms. This narrows your choices down considerably. However, without boring you all, after weeks of searching I came across Protur Safari Park, did the usual, read reviews, some good, some bad, but at this stage you have to make a decision (so the Mrs said in no uncertain terms). Now, a useful tip, we needed to ensure that we had adjoining rooms so we emailed the Hotel direct and made contact to ensure that we have the best possible chance of doing this and I was grateful that I did because they informed us that if we use there website direct we can book this to save the uncertainty. So we gleefully booked paid and anticipated our trip. From that moment everything was pretty much perfect, the rooms were fabulous and great space for our family, the hotel was clean, modern and fresh, the pool area's were always busy without being over crowded, we enjoyed a magical 10 days and really did not want to return home. The biggest compliment I can give is that we are looking to return next year. So after all this positivity why have I only scored the resort 4, well two slight negatives, why no WiFi in rooms ? and the all inclusive food can get a little repetitive and with only 1 visit to the Al A Carte restaurants allowed per stay we did find ourselves going out for dinner twice during our 10 days which sort of defeated the object of all-inclusive, however, this did not take away from the overall holiday experience.More

Vince H, 187055

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Protur Safari Park
Rated: 4.5 /5 based on 1264 customer reviews
from £ 243.06