This big, family-friendly complex dishes up plenty of pools and activities. There’s even a waterpark open from June 'til September.
The hotel is part of the Sa Coma Resort, one of Majorca’s biggest. You get to choose between four themed restaurants, plus there’s a huge lagoon pool. Children get a Kids’ Club by TUI Family Life a waterpark* from June 'til September, too.
It’s just a 10-minute stroll to the white-sand beach. And there are shops, bars and restaurants just a few metres from the hotel, while Sa Coma itself is also about a 10-minute walk away.
TripAdvisor Traveller Rating
Based On 1494 reviews
- Official Rating
Food & Drink
|Dining options||Breakfast||Lunch||Evening meal||Drinks||Snacks|
Buffet breakfast, lunch and dinner. Drinks including national spirits, beer, soft drinks. Afternoon tea 15.30-17.30. Snacks 13.00-15.00. Sandwiches 23.00-24.00. Ice-cream all day.
Facilities ► View all
Main outdoor pool
This large lagoon shaped pool comes with a wraparound sun terrace laced with sunbeds and parasol.
The paddling pool comes with play features.
Kids’ Club by TUI Family Life for 3 to 11 year olds, May - Oct
Available from May 2017. Designed for 3 to 11-year-olds, our Kids’ Clubs by Family Life offer daytime activities, five times a week. To ensure all activities suit your little and not-so-little ones, we’ve split the Clubs into age groups and tailored the activities for each. Just like in our Family Life resorts, there’s Bamse Club for 3 to 5-year-olds and @611 Club for 6 to 11-year olds, so you and your kids get a taste of the full experience. For your peace of mind, all of our Kids’ Club team are trained to UK standards by TUI, and have undergone relevant checks.
Rooms ► View all
Twin Room with Balcony
These twin rooms come with a balcony for some extra outdoor space. Your room will come with air-conditioning, an extra bed, fridge and a TV.
1 Bedroom Apartment with Balcony
The 1 bedroom apartments come with a balcony for some extra outdoor space. Your apartment will include a kitchenette and lounge area for that home-from-home feel, as well as air-conditioning, 2 sofa beds, fridge and a TV.
TripAdvisor Reviews Show more reviews »
Nice break but Thomson is a disaster
After a weeks long holiday starting the 9th of may I wanted to make sure I gave a fair review on this holiday ... To start we flew with Thomson which in it's self was a disaster , delayed flight to Majorca , sat separately when arrived on plane even though our tickets where sat together and some of the rudest staff I've ever met. When arriving at the hotel we were over the moon , (after a delayed flight who wouldn't be?) and in all honesty it is a lovely hotel and very very clean with large pools and an abundance of things to do if you have kids. But here's the problem , when booking the hotel we saw the swim up bar and cave like pool and we were sold, however what they don't tell you is it's not included in your all inclusive and is in fact â¬12 to get in EACH a day , its also across a little street and would be SHUT the entire time we were there. We also approached a few Thomson staff who didn't seem to know anything we asked them, perhaps we just got bad luck and always asked the wrong people but it all just seemed to un organised. Next is the RIDICULOUS restaurant booking system ! We had read reviews and honestly didn't think it would be that bad but oh were we wrong!!! The card like booking machine opened at 10am , something a lot of people may have needed reminding as at 8am there would already be a que of people already waiting (SEE PIC BELOW). After having our breakfast and attempting to join the que we got to the machine to find NOT ONE reservation was available , bearing In mind its the start of season and the quietest time so imagine what it's like high season! Safe to say not once in the whole week we were there did we get a chance to eat in any of the restaurants and had to eat the buffet all week. The buffet food is nice and they do have chefs who cook stir frys fresh and omelettes & pancakes of a morning , such a nice thing to see in a buffet ! The pork burgers on the BBQ however are something best left as me and a few others we met there were not to well after eating them but apart from that I honestly couldn't fault it ! They also have freezers constantly stocked of branded ice creams and Lollyices for kids around the bar areas which was great! All in all we had a few minor issues but it was a lovely break and I would recommend the cabana beds on the jungle pool as it was so scenic and well laid out , also absolutely loved the mini golf and would definitely recommend having a go. More
Great family holiday
I traveled here for the first week of May '17, with my wife and 20 month old son. We have been to Majorca many times before but never went away so early in the season. The first day was really strange, having left sunny Ireland to arrive in rainy Majorca!! When our bus arrived at Sa Coma, seeing people in coats, scarfs and hats was hilarious to us! The bus transfer by the way was roughly 60mins from the airport, but on the way home it was more like 90mins, because of the collection route etc. Check-in at the hotel was really fast and simple. We got allocated room 3041, which is on the 3rd floor with a view of the entertainment area / pools. We had a one bed apt which i must say was really nice and very spacious. The balcony was small but with a little boy who loves to climb, we didnt use it at all really, only for drying towels etc. The hotel itself is really nice. I cant explain how massive this place is! I had read reviews about it being a big hotel, but you'll understand when you get there! To give you an idea, we had a room with a pool view, but could only see a section of one of the pools and I think there is about 7 pools!! See my photo attached. The location of the hotel is great, 5 mins walk to the lovely Sa Coma beach. 2 mins walk to the shops. The buffet was great, loads of food choices and what i did like about it was the staff, very engaging... Especially Jay-Jay... he would always look for us to make my son laugh. There is also a mexican grill and an italian that you can book by going to the booking machines and swiping your room key. Iv heard this gets so busy in high season that its almost impossible to get a booking unless you queue up at the crack of dawn! In May we didnt have to do that tho. We ate at both places and it was good to get a change of scenery from the buffet. The entertainment staff are great, they really do keep the place buzzing, and the mini disco is a big hit with all the kiddies. during my stay the entertainment was indoors, but towards the end of the week it got really busy which made it hard for people to see where their kids were. This would be a concern of mine as there are exit doors either side of the stage and these are constantly opening and closing with people coming in and going out. The nature of small kids is to explore, so if they see an open door they will go thru it. For the smaller kids, you really cant take your eyes off them in case they go for a walk outside. Don't let this put you off tho, Its not that bad and I'm probably dramatizing a little bit! Just watch your small kids is all. After the mini disco every evening, there is entertainment for the adults. This was a range of singing shows, magic, and dancing shows. All quiet good to be fair. The mini disco ran from about 8:30pm - 9:00pm and the full program ran until approx 10:30pm. At this stage the place usually cleared out and everyone went to bed about 11pm. Apart from the pools (which were ice cold in may) there is lots to do in the hotel, you can play table tennis, pool, mini golf, there is even motorized boats you can rent and take for a spin around the man made lagoon which is near the grill restaurant. If you head to the rear of the hotel and go out the gate, there is a little kiddies water park which is part of the hotel and is free to use. Here you have a little go kart track, trampolines and a play ground also. Great way to spend a few hours. I must say we had a great time at this hotel and met some lovely people. We plan to return in the future and do it all again. So for families, I would highly recommend this hotel, very nice, very safe, great staff and just a good atmosphere to holiday in. Hope this helps someone. PMore
A hidden gem!!
Stayed here for the first time in early May of this year. Have visited Mallorca a few times but had never been to sa coma. First of all I want to just say a huge thank you to all staff at the hotel who were just so friendly and went above and beyond for me and my family. We booked this holiday as a suprise for my dad's birthday,we emailed the hotel a few weeks previous mentioning this and they couldn't have done enough to make us all feel so special and welcome. We were given fantastic views on the 4th floor facing the beautiful pools as all positioned beside eachother.The hotel also provided a complimentary bottle of cava in my parents room for his birthday which was a lovely suprise! We booked two apartments and one double room. All rooms were fantastic,clean,came with mini fridge,microwave &kettle,safety deposit box,hairdryer,air conditioning etc. The apartments are obviously more spacey,had a little hob,extra wardrobe storage and a bath with shower(double room had a twin shower). Beds were comfortable and clean. The cleaner came 4times we were day as they have days off but they're was always plenty supply of fresh towels. If I had any slight issue(this is been picky)was that cleaning could be slightly better,as cups etc weren't always washes and there was no washup in the rooms,this is the only issue I have and to me minor to what service we were truthfully given!! **** We all booked the all inclusive option,this included buffet meals,all teas/coffees,a lot of alcoholic drinks from the list(some you do pay extra for if not on all inclusive list) and you have the choice to book into the additional restaurants on site by means of booking through the booking service at 10am which I think was the first or 2nd floor,queuing wasn't that bad but it was earlier in the season,I imagine it would be much longer in busier times but food is worth it! We ate at the country grill tex and Italian which were fabulous. The buffet food was really nice,loads of options and variations throughout the week,they was also fill ur own cones,ice creams for the kids etc.*** The grounds of the hotel was impeccable and so big,lots & lots of sunloungers, think there was 7 pools & a heated pool. Also indoor pool on site. There was loads of activities to do mini golf course,archery,yoga classes,Zumba etc etc at no additional cost just to pop ur name in to go,entertainment staff were brilliant & so friendly! For early season entertainment in evenings was really good! **** Finally hotel is positioned in a great spot,there is a 2min walk to the supermarket which if you continue on brings you down to lots of shops and finally to the beautiful beach & promenade,if you keep walking along this it will bring you to s'illiot town which is small but quaint and has boats/beach also. On the opposite direction,a 5mins taxi drive away for what was â¬5 is Cala Millor which is more built,a larger resort and it's just beautiful. For me and for families sa coma was ideal you get the best of both worlds,not too quiet but safe & peaceful at night or hop in a cab or hire a bike just outside hotel and be in the livelier Cala Millor!! The airport journey was slightly over a hour but it was honestly worth it,if I happen to return in the future I know where I will be booking! P.S check out the protur spa less then 5mins from hotel,worth a visit!! Enjoy xMore
My mum & dad have been coming here for a few years now but this time my mum & myself went for a girly holiday! Beautiful hotel, fabulous food & amazing staff who couldn't do enough to help. I will 100% be returning! Hotel & the surroundings cater for everyone! Love the different types of restaurants on site - great idea! Love, Love, Love it all! :)More
Rebecca H, 190757
Fantastic holiday may 2017. Great for all the family members
Hotel has got everything you want for you holiday. Swimming pools to suit all ages. Water park. Farm animals entertainment fantastic for all ages kids clubs. Children's play area with trampoline/electric rides small children's water slides. The hotel itself is brilliant rooms clean/ service is fantastic the hotel staff can't do enough for you so friendly polite. I would definitely go back here again and would recommend it to all my family and friends. The beach and shopping area are only 5 minutes walk away we found this to be a great day out. We can only say what a fantastic week we all had. XMore
Susan B, 187069
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