This big, family-friendly complex dishes up plenty of pools and activities. There’s even a waterpark.
The hotel is part of the Sa Coma Resort, one of Majorca’s biggest. You get to choose between 4 à la cartes, plus there’s a huge lagoon pool. Children get a Thomson Kids’ Club and a waterpark, too.
It’s just a 10-minute stroll to the white-sand beach. And there are shops, bars and restaurants just a few metres from the hotel, while Sa Coma itself is also about a 10-minute walk away.
Based on 694 reviews
- Official Rating
Food & Drink
|Dining options||Breakfast||Lunch||Evening meal||Drinks||Snacks, Icecream|
Buffet breakfast, lunch and dinner. Drinks including national spirits, beer, soft drinks. Afternoon tea 15.30-17.30. Snacks 13.00-15.00. Sandwiches 23.00-24.00. Ice-cream all day.
Facilities ► View all
Main outdoor pool
Surrounded by terraces with sunbeds and parasols. The main pool has a swim-up bar.
Paddling pool with play features.
Thomson Kids' Clubs May - October
Designed for 3 to 11 year olds, Thomson Kids’ Club offers 2 hours of activities, 5 or 6 days a week. And that includes at least 3 evenings. It’s split into sections, with Tots for 3 to 5 year olds, Team for 6 to 8s, and Tribe for 9 to 11s. Best of all, most kids’ clubs activities are completely free. And outside of peak season, there are parent and toddler sessions 3 days a week, too. For your peace of mind, all Thomson Kids’ Club staff have advance CRB checks and hold NVQ Level 2 childcare qualifications. They’re First Aid trained, and there’ll be at least 2 of them on duty at all times. From May to October.
TripAdvisor Reviews Show more reviews »
All round great holiday
We chose this hotel based on the fabulous reviews and we weren't disappointed. A lovely hotel, recently refurbished rooms, so we has a beautiful room with fabulous views out to the pool, we stayed in 3003 and we will ask for this room again next year. Staff were very helpful, the rooms were spotless, cleaned 5 x per week so there was a couple of days we had to fend for ourselves. Towels around the sunbeds was not a problem until the last couple of days, they have a 'not before 9am' policy but this was steadily ignored by the end of our stay. Saying that, this hotel has lots of sunbeds so it's only the location of your sunbed that you will miss out on, you will find somewhere to sit. The nightly entertainment was great, especially the professional nights, maybe the mini disco could have a bit more variety? It has the same set up every night. The food was outstanding for all inclusive, every morning fresh pancakes were made to order as well as omelettes. And every night a spectacular stir fry, compliments to the chef!!! I thoroughly enjoyed there stirfrys, again, maybe they could have a little variety on the made to order station? I put my daughter with the Thomson little tots kids club for one morning and she loved it, I felt comfortable leaving her for a couple of hours whilst she had a fab time and we were able to relax by the pool. We wish now she had joined up earlier in the week. The pools are kept spotless, there are many pools to chose from depending on your or your child's swimming ability. Daily entertainment around the pool is great. We did get up on our last day at 6.30am to join the queue for the a la carte restaurants. We wanted the Italian restaurant but it was closed that evening!! We are at the Indian instead. The food was good but the service was a bit sparse. For a huge hotel chain, there should be a different system in place for booking your place, but don't let it ruin your stay, it is worth it without dining a la carte. And for a large captive audience the Italian sould be open 7 days per week and have two sittings like the argentine evening. We booked up to spend a day at the hotels own water park and it was a lovely secluded area with great slides etc for the little ones. All round this is a great family hotel. And we will be back next year.More
JulieJohn2002, Torquay, United Kingdom
Protur Safari Park doesnât disappoint
We are a family of 4, 2 adults around 40 and 2 kids aged 11 and 9. The holiday was booked through Thomson after researching many holiday websites and trip advisor. We booked 11 nights All Inclusive (AI) and flew from Gatwick on a tuesday at 18:25. This is not a flight time i would recommend due to the time duration of the flight 2hrs 10mins, 1 hour forward in spanish time and the time to get through the airport, transfer time to the hotel of 1hr 15 minutes and we arrived at nearly midnight. The bar was luckily still open until 1am so we could get a drink. The reception staff when we arrived were very helpful and we were given room 5049 on the top floor overlooking the pool. The room had 2 single beds that seemed to b more like double beds pulled together so was huge to sleep in. The bathroom was modern, clean and cry her friendly. The kids slept on the 2 sofa beds that were surprisingly comfortable and wr already mdd up when we arrived. The min living room hd a table and 4 chairs, fridge, toaster, kettle and 2 cooking rings. Cutlery, glasses, mugs and plates were all in he cupboards. The rooms were serviced every 2 days which was a bit odd but did work well. On the first morning was when we discovered that if you want a sun bed in a prime position then get down at 7am as typically most were gone with the usual towel reservation. That said you could get a sunbed in and around the grounds at most times of the day. There are 4 big pools which are quite deep even in the shallow end, 2 kid pools and 2 baby pools. There are 2 bars open out of the 3 during the day and then the 3rd opens up at night. There are life guards walking round the pools to keep you safe. 4 restaurants to choose from outside of the 2 main restaurants. These are bookable using the 2 computers within the reception area. This is another queue early in the morning as they fire into life at 08:30 for reservation bookings but the queue has started as early as 6am. The hotel manager did change the booking system whilst we were there due to complaints from guests and it went to using your room card to book only 1 restaurant during your stay. this did mean you could still get a table at 9am. To be fair the restaurant bookings were the only thing that could be improved upon. Be aware that the cost of trips can be quite expensive and Thomson tried to sell the Pirates show big time as it is a great attraction but is also very expensive so maybe worth booking before you go as it does save you money. We didn't do any trips as we wanted to just relax whilst on holiday. As an AI guest you get a wristband denoting your status and this is essential as the bar staff will look for them when serving you. It will also denote the restaurant you can use out of the 2 main restaurants on site. Both of them are exactly the same but they split guests up to avoid everyone going to one. The bar staff are very friendly and polite and are great with the kids. The usual selection of drinks are available to AI guests and there is a bar menu to help you ensure you order AI drinks without paying. A range of soft drinks are available for adults and the kids including slush puppies or the spanish version anyway. Breakfast is in the main restaurant and has a good selection to choose from including full english, continental and a few spanish specialities. After breakfast the country grill within the hotel ground by the pool, opens up for mid morning snacks and then stays open and changes to a lunch menu which includes doner kebabs, burgers, skewered kebabs, chips, nuggets etc. Once lunch is finished it reverts to afternoon snacks such as biscuits, crisps, bread, salad. At night the country grill tuns into 1 of the 4 themed restaurants and becomes a Tex Mex serving Mexican food. It is very good as we managed to book this the night before we left. The Italian and Indian restaurants are quite small and get booked up very early. The Argentinian serves up full on BBQ food such as steaks, burgers, ribs etc. The whole complex is very neat and tidy, well maintained and looks stunning at night under the different lights. The reception is the only place to get the free wifi which can be a pain depending on whether you spend all day surfing the internet or not. It does have plenty of seats and is also where the holiday rep desks can be found aswell as the usual boards full of information. Their is an onsite entertainment team who are very entertaining but also very friendly and take the time to speak to a lot of families to find out what they think of the hotel, holiday, general chit chat etc.. They dance around the pool at certain times during the day and get the kids to join in. The kids do try to push them all in the pool with varying results. They also perform at night in several different shows. There are also professional shows which can be average or very good depending on your taste. The surrounding area has the usual shops such as a Spar supermarket, gift shops, sports shops and a selection of places to eat. There is all car and bike hire jut outie the hotel and also electric scooters which are very popular with adults aswell as the kids. There is a nice sandy beach just a 10 minute walk from the hotel that has sun beds, umbrellas, lifeguards and the usual pedelos you can hire. There are activities such as football, water polo, darts, archery, etc all put on by the entertainment team and a schedule is posted on the ground floor between the restaurants for each day. The are also 2 crazy golf courses which are very entertaining. There really is a lot to do at the Protur Safari Park and is a very good 4 star hotel that we would definitely go back to you. The pictures on the website donât really do the hotel justice as it does look like a tropical paradise when you are there.More
Neil P, Thatcham, England, United Kingdom
very helpful staff, whole area is well maintained and clean
Back from 1weeks all inclusive, 3 adults and 2 kids 14 and 2, all the hotel staff worked very hard keeping the rooms, grounds and pools very clean, rooms appear recently updated. Food in the buffet varied, draft AI beer was a bit watery. Only gripe having arrived at 0230am was the thompson rep ringing at 0830 wanting to know if going to welcome meet at 1000, to be honest welcone meets are just a sales pitch if you booked your hotel online you probably already know what you need to know!!! Many people commented here before about wifi, it is not great, wifi bar area and woukd probably come back a 3rd timeMore
steve b, Cardiff, United Kingdom
Came here with my wife, our four year old son and four month old baby girl, can't recommend this hotel enough the hotel staff we're fantastic, my son loved the mini disco for the kids again the staff we're brilliant. We went all inclusive the food was excellent, I would recommend the hotel to anyone, loads of activities and things to do in the day for the kids and entertainment of an evening if you want to relax and have a drink at the bar. 5*More
First time abroad
My partner and our 3 year old came here for a week. First time abroad and it was better than expected. It was clean and there was lots to do. Food was good , plenty of choice . I am a little bit fussy with food and so is my 3 year old but we managed to find something to eat at every meal. We used the booking service twice for the restaurants . The food was not much different from what you get from the main dinner hall, but it was quieter to eat in them . There is plenty of pools and sunbeds . The pool park , (la reserva) at the back of the hotel was great and the small play park opposite had a nice pool for small children. My 3 year old loved the mini disco that was on before the night entertainment , as we had a room over looking the stage we were able to go back to out room and watch it from our balcony when our little one got tired. We paid for one day out with thomsons, aqualand. It's was very expensive and not worth the money. Every thing cost extra when you arrived at the park, sunbeds, rings for the slides . All in all it was a fantastic holiday . Would definitely think about going back . More
Croo-Lin, West lothian
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All prices shown are updated once every morning and therefore could change at any time during the day. All prices shown are per person and are based on 2 adults sharing unless otherwise stated. When selecting an offer you will be asked to enter in the number of adults and children travelling, the applicable price will then be displayed based on your chosen party size.
Online savings - Refers to an online discount of 10% on August and 9% on September & October on holidays and applies to the basic adult cost before supplements. Available on package holidays booked online departing between 1st May 2014 and 31st October 2014 Online discount only applies to package holidays booked on firstchoice.co.uk and does not apply to flight only, accommodation only and tailor made flight+hotel bookings. Online discount is not combinable with free Child Places.
Save up to £400 per couple on September & October holidays – Saving offer applies to new bookings only on selected Thomson package holidays booked on thomson.co.uk. Offer applies to holidays departing between 01 September & 31 October 2014 and is subject to limited availability. Savings is against brochure price. Excludes flight only, accommodation only, cruise, Thomson Ski and any other bookings. Additional supplements may apply. Saving is based on a minimum of 2 adults travelling. Thomson reserves the right to withdraw or change this offer at any time. We reserve the right to change or withdraw the offers at any time.
Free child places - Free kids offer applies to new bookings only, on selected summer 2014 holidays, subject to limited availability. Only 1 free kids place is available in each selected hotel room or selected apartment type or villa with 2 full paying adults. Other children must pay the full brochure price. Available on First Choice holidays only. Free child places may not be combinable with other discounts.