The family-friendly Puerto Azul Suite Hotel presents buffet dining, a great pool scene, and easy access to the sands.
The Puerto Azul Suite Hotel is in a great location for families. It’s set a little way back from Puerto Pollensa’s sweeping bay, so you’re looking at just a couple of minutes’ walk to the nearest sandy beach. And the icing on the cake - the rooms and restaurant have been recently refurbished.
In terms of design, the hotel is Spanish through and through. Bright, whitewashed buildings sprout from grounds peppered with palms, and the whole place overlooks the Vall de Boquer Mountains.
Norman and Sandra Lowdon our third happy holiday at this Hotel
We had two wonderful weeks 8oct-22Oct this year,we were informed last year that the hotel was to be refurbished but did not think it possible,to our surprise every room has been totally renewed from floor to ceiling, wonderful shower room,comfortable beds, marvelous. The reception area, bar, poolside loungers have all been renewed, well done.I am pleased to say that the staff have not changed Toni, Miguel, Angela and Maria on reception are helpful and friendly make you feel at home. Malena and Marie in the restaurant also get top marks.The food was good with reasonable choice only one request please ensure that the hot food is hot and not luke warm. The bedroom, bathroom and living rooms were kept spotlessly clean a big thank you to the maids.A large fridge is provided free of charge and for a small charge for the use of a safe,every hotel I have stayed in have to charge for this service to cover insurance. In the past we always travelled with Thompson but found that for this Hotel for the same two weeks the price had increased considerably that was from 2013 to 2014, that the I searched the internet and found Jet2 a lot more reasonable and hope to book the same hotel with them next year.This will be our fourth year can't wait.More
Norman L, Newcastle upon Tyne, United Kingdom
Having read reviews I must say I am not surprised by the comments .My wife and I stayed at the Azul Sept. 2012. loved it so again Sept 2013.On staying in 2013 we were informed of changes that were coming for the following year, naturally it was going to be more expensive. The most notable comments coming from regular guests was the downturn of the restaurant, choice and quality of food just was not up to the expected standard .
Naturally we were a little disappointed, added to the fact that prices were to go up, we decided to look elsewhere for 2014. Booking again with Thompsons so as to get a full package flying from Norwich we choose the Protur Alicia Cala Bona. What a fabulous hotel far far better in every way to the Azul. Almost all rooms have a sea view, excellent staff, and entertainment, the whole place kept spotless, as for the food well an excellent choice at breakfast and dinner. My wife and I being a certain age are known as rather fussy, but we could not fault the Alicia in anyway, and yes we have already booked our stay for next Sept, at a price less than Azul.More
Linda H, Norwich, United Kingdom
Dining Room Let Down
We stayed at this hotel from 14th to 21st October this year. The hotel has been refurbished and all the rooms updated. All areas are very clean which is a credit to the cleaning staff and fresh towels are available every two days or whenever requested. Reception staff were friendly and helpful at all times. No problem getting loungers around pool area as the hotel was only a week away from closing for the season.
Maybe this was the reason the dining room was so poor. It felt like no effort had been made with the preparation of the food and very little choice with same food on offer many evenings. The waitresses were very pleasant but the staff on the grill both morning and evening gave the impression that they begrudged you being there.
Having read many excellent reviews throughout the year, we were very disappointed and ate out more times than we ate in the hotel.
We recommend that people do not visit this hotel in October as it is made clear some of the staff resent you being there.
Sadly, we would not return to this hotel.
Been to this hotel 7 times over the last 7 years and going again next year. Always been highly satisfied. Excellent freindly staff, clean rooms and good food. Love the resort too very laid back and quaint, many good little cafe's and bars especialy around the square or on the beach walk and little harbour. We just can't wait to be back there. More
Andrew Roland B,
Nice fresh hotel
We had a short 5 day stay in this hotel and we were pleasantry surprised as we stayed at what would normally be the end of season and most places would be winding down- not here.
The hotel has a very nice clean (circulated aromas everywhere) fascade and all very well maintained ,gardens were well kept and all fixings looked fresh .,Reception was always staffed with helpful people ,entertainment was good for a small hotel.The staff were always friendly and smiling and chatty and nothing was a problem.The room was in a block that looked like a chic modern new build with automated lights and ventilated walkways that kept it all feeling fresh and clean and it was.The room was entered via a large stylish door entering into an air conditioned room with what looked like all new fittings and furniture ,the bedding was always fresh along with towels and room cleaned daily (faultless).
The room has a safe safe for the standard 2 euro a day but worth it as you also get free wi fi (code free) 5 meg up and down and usable in your room (no sitting in reception) if you sit in reception you can even plug into one of the many sockets and charge whilst catching up on mails.The bar staff are very helpful and tea coffee is a nice extra to a bar as we choose not to drink and tea for 2 (4 cups out of one teapot) was 3.60 euro .
Overall the food was nice typically English but always hot and fresh with staff always checking the quality of what was on offer,again all staff faultless.
The hotel is about 2mins from the beautiful front were it is a nice place to spend your time just people watching or taking in the peace and quiet,the local bus is about 5 mins from the hotel on the the front and to go to Alcudia cost 6 euros for 2 return and the market in Alcudia is a sight and experience on a Wednesday .The same bus stop takes you anywhere in Majorca ,.during the day we found a lovely little restaurant Can Pescador right on the front ,brilliant staff and service ,never rushed and fresh cooked food ah so very relaxing.always busy within 10 feet of the beach.overall we go again to the same hotel no question.More
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Save up to £400 per couple on September & October holidays – Saving offer applies to new bookings only on selected Thomson package holidays booked on thomson.co.uk. Offer applies to holidays departing between 01 September & 31 October 2014 and is subject to limited availability. Savings is against brochure price. Excludes flight only, accommodation only and any other booking type. Additional supplements may apply. Saving is based on a minimum of 2 adults travelling. Thomson reserves the right to withdraw or change this offer at any time.