The family-friendly Puerto Azul Suite Hotel presents buffet dining, a great pool scene, and easy access to the sands.
The Puerto Azul Suite Hotel is in a great location for families. It’s set a little way back from Puerto Pollensa’s sweeping bay, so you’re looking at just a couple of minutes’ walk to the nearest sandy beach. And the icing on the cake - the rooms and restaurant have been recently refurbished.
In terms of design, the hotel is Spanish through and through. Bright, whitewashed buildings sprout from grounds peppered with palms, and the whole place overlooks the Vall de Boquer Mountains.
TripAdvisor Traveller Rating
Based On 566 reviews
- Official Rating
Unbeatable value holidays
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Food & Drink
|Dining options||Breakfast||Lunch||Evening meal||Drinks||Snacks, Icecream|
Buffet breakfast and dinner.
Facilities ► View all
With children's section.
With an outdoor terrace for al fresco dining.
For snacks throughout the day, alcoholic and soft drinks too. With seating in the shade and on the sun terrace.
TripAdvisor Reviews Show more reviews »
My family and I stayed for a week in mid October at this fab hotel. The hotel staff are very welcoming and friendly and they are really helpful if you need anything from the desk. The restaurant is really good as it is self serving for breakfast and evening meals, which means you can have as little or a lot of what you want. The choice of food is really good and meal choices are suitable for vegetarians. The rooms are modern yet cosy with a very clean bathroom and usually 2 bedrooms (depending on what room you have). The beds are really comfortable and it is very quiet, in a peaceful location. The facilities are good: the hotel provides you with free complimentary drinks (when you arrive) soaps and shower gels, extra blankets, handy leaflets and more. The entertainment is fantastic in the evenings! Thomas and Gary were fabulous at making sure everyone is involved, it was suitable for all the family. I would advise you to this hotel as it is brill! We are going again next year!More
CAZZARULES12345, United Kingdom
Worth a visit
Me and my husband stayed for a week at the end of October with our 11 month old daughter. The rooms are a decent size with couch, table and 4 chairs, TV, fridge, living room, bathroom and bedroom. Rooms are really clean, comfortable beds and spacious. Only issue was BBC 1 and 2 didn't work after 6pm, an issue for us as we were often in for the evening with our daughter in bed. We did complain a few times and it was working better before we left. Pool area is spotless, well kept and plenty of beds. Breakfast was decent, can't complain as plenty of choice. Evening meals are pretty basic and not great quality. Staff were all great though, really friendly and helpful. Location is good, 5 minute walk to the front with a great prom to walk along with bars, cafes etc... Is slightly bumpy for prams though! Resort itself is really pretty backed by mountains, plenty of nice cafes but not a 'Brits Abroad' type of place so still felt Spanish. More
An unforgettable holiday, thank you!
This was our first time in a hotel on a half board basis, as we have now a 2 year-old little boy. On day one, the reception gave us a ground floor room with direct access to garden / swimming pool as we had a child, which was really kind, but as our little one runs everywhere, she kindly made a swap and asked me to go and see the room to see if I liked it prior to make the swap! This has never happened anywhere else. Our room had a proper wooden cot, clean and sturdy, not a travel cot. The hotel rooms are spotless, rooms were refurbished last year. Food was varied and delicious, high chairs were available at all times. But the best part of this hotel is BY FAR its staff, whether the cleaning staff, waiters and waitresses, receptionists, barmen, ALL are a credit to the hotel, they were smiley, polite, helpful, attentive and SOOOO approachable. Our little one Jacob loved all the attention he got, and could not wait every morning to see the cleaning lady (forgot her name...) and Maria and Malena in the restaurant. An unforgettable holiday indeed, thank you to everyone there, and see you soon! B, D, & JMore
BDJNewcastle, Newcastle upon Tyne, United Kingdom
Enjoyable holiday in Puerto Pollensa
Had a week's holiday at this hotel in September. The hotel is located only 5/10 mins. walk to the sea front, plenty of shops, restaurants and marina. The hotel was very nice,( had been refurbished) and was very clean. Room (consisted of sitting room and bedroom) was well decorated and very spacious. All the staff were very pleasant and helpful - restaurant staff seemed to be "run of their feet", more help needed in this area. The pool area was also very clean and well maintained. Unfortunately what let this hotel down was the food, considering the quality of the produce being sold in the local markets, it was surprising just how poor it was in the restaurant - limited choice of fruit and veg. The meat was "leathery". Would use this hotel again but only on a Bed & Breakfast basis, unless they change their chef and have a much wider choice of foodMore
Good But Should Be So Much Better
On arrival we were given the barest possible information. Nothing about dinning/breakfast arrangements, that the safe would have to be paid for, the pool towels (we left without ever getting any or knowing if there were any) or even proper directions to our room (down there a bit, on your left are not helpful directions). The recently refurbished rooms are spacious - they were previously self catering apartments so you get a large, separate lounge with a sofa bed and table with chairs. The downside is they are a little stark - white walls, greyish laminate floors and little other furniture. There was not enough wardrobe or drawer space. There is a safe in the room but you pay 2 Euros a day for it which I think is a cheek especially since it is was very old and had a key meaning you had to carry it with you all day. There is also no light in the wardrobe which houses it making it very difficult to see in the safe. The TV in the room was small and the English channel (BBC1 and 2) suffered from interference that got steady got worse throughout the day and were unwatchable after about 6pm (I know you don't go on holiday to watch TV but we had some poor weather). Our room over looked the hills behind the resort. When we first looked out we mildly disappointed to see we overlooked an ugly building that looked like something that might house a call centre on an industrial estate. It turned out to be a school and we were treated one evening by the sight of three kids with spray cans in hand off to vandalise the walls. Our room also had a few teething problems - the door wouldnât shut properly, the bathroom mixer tap had been plumbed in the wrong way (hot was cold and visa versa) and on a couple of occasions the shower kept going hot and cold. The restaurant was so so. There werenât enough tables and the 3 staff struggled valiantly to clear used tables leaving guest to wander round looking for a free table. Food itself was below average - little variety and lots of it tasted pre-cooked. One night we had ravioli which had obviously come straight out of a tin and was horrible. After 4 nights we gave up decided to eat out from then on. There is nothing really wrong with this hotel but it is not the 4 star establishment it aspires to be. It can't seem to shake off its 3 star self catering past. To be a real 4 start hotel it needs to improve the food, train its staff up and perhaps add some interesting furniture/decorations to its rooms.More
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