The family-friendly Puerto Azul Suite Hotel presents buffet dining, a great pool scene, and easy access to the sands.
The Puerto Azul Suite Hotel is in a great location for families. It’s set a little way back from Puerto Pollensa’s sweeping bay, so you’re looking at just a couple of minutes’ walk to the nearest sandy beach. And the icing on the cake - the rooms and restaurant have been recently refurbished.
In terms of design, the hotel is Spanish through and through. Bright, whitewashed buildings sprout from grounds peppered with palms, and the whole place overlooks the Vall de Boquer Mountains.
The large curvy outdoor pool is divided into sections to suit all swimming abilities including a children's section ideal for the little ones to splash around in. Sunbeds and parasols are dotted around the sun terrace making the most of the space.
These stylish suites are designed with a neutral décor and complementary furnishings. You’ll have room for up to 4 with a twin bedroom and 2 extra beds in the lounge. Complete with a TV, fridge and hairdryer. There’s a balcony outside which is perfect for that extra bit of space.
Stayed here last year and found the hotel to be satisfactory ,basic but clean rooms.Quality of food was poor and mostly cold .Decided to give them the benefit of the doubt and visited again this year as it is a good base for cycling.
Canteen has been refurbished, but food is still crap !!
Have decided to bite the bul!et and eat out every night !!!More
Pros and cons
Pros: wonderful location, good food, nice and friendly staff. Good facilities.
Cons: poor quality furniture in rooms, uncomfortable beds and pillows. Walls thin as paper, can hear evth happening next door....
High chairs for babies need updating. Soft play room should be open for longer More
Super friendly staff, large comfortable rooms
We went with my husband's cycling club, and there were quite a few large groups there. The rooms were really spacious and well equipped. All the staff were friendly and helpful, from the cleaners and the serving staff to reception. They really went that extra mile to help people out. The food was plentiful and lots of choice. Some reviewers have said it wasn't very hot, but it is really hard to keep buffet style food piping hot, that's just the nature of that system.
There was a well equipped gym, and a sauna. There was a charge for the sauna but I thought that was fair because it takes a lot of power to run.
On our last morning we sat by the pool under the palm trees, enjoying the birdsong. It was lovely.
A couple of small things that would make it even better:
The free WiFi didn't work very well - my husband couldn't connect most of the time.
In the dining room, they need two bread boards to avoid queues. Might also be a good idea to separate queues for cooked breakfasts and porridge.More
We returned to the Puerto Azul after 3 years. As has previously been mentioned by others it has been fully refurbished to a high standard since our previous visit. The bedrooms are comfortable (memory foam mattress) with plenty of wardrobe space - only criticism is there are no drawers for small items/undies. Our room had reasonable wifi.
The staff are all very friendly and hard working. The hotel and gardens are kept very clean and tidy.
Whilst we were there the hotel was probably around 75% full of cyclists which changed the atmosphere as the dining room tended to feel like a "noisy works canteen" but that aside the staff tried their best. There was enough choice of items in the evening and the chefs constantly replenished. Breakfast was excellent with choices of cooked, cereal, fruit, continental, yoghurt, pastries etc.
We tend to only use the hotel as a base and don't sit round the pool - it would have been very quiet and peaceful for those that wanted to as the majority of guests were either cyclists or walkers and were out all day. We had previously stayed in June and the hotel was much more family orientated then.
We would return just may be at a different time of year.More
Just back from a week at Puerto azul .third time we have been and better than ever .rooms have been done up to a high standard. The restaurant has been done up and the food is as good as ever. The staff are very helpful and have been there a long time .nothing is to much trouble for them. One small quibble no kettle in the room. But that won't stop us going back.More