Puerto Azul Suite Hotel  

The family-friendly Puerto Azul Suite Hotel presents buffet dining, a great pool scene, and easy access to the sands.

The Puerto Azul Suite Hotel is in a great location for families. It’s set a little way back from Puerto Pollensa’s sweeping bay, so you’re looking at just a couple of minutes’ walk to the nearest sandy beach. And the icing on the cake - the rooms and restaurant have been recently refurbished.

In terms of design, the hotel is Spanish through and through. Bright, whitewashed buildings sprout from grounds peppered with palms, and the whole place overlooks the Vall de Boquer Mountains.

TripAdvisor Traveller Rating

Based On 796 reviews

  • Official Rating
  • 3Buildings
  • 148Rooms


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Food & Drink

Dining options Breakfast Lunch Evening meal Drinks Snacks
Half Board

Buffet breakfast and dinner.   

Facilities ► View all

Outdoor pool

The large curvy outdoor pool is divided into sections to suit all swimming abilities including a children's section ideal for the little ones to splash around in. Sunbeds and parasols are dotted around the sun terrace making the most of the space.

Buffet restaurant

Breakfast and dinner are on offer here serving a variety of hot and cold dishes. There's an outdoor terrace for al fresco dining too.

Pool bar*

Make your way to the pool bar for snacks throughout the day, plus alcoholic and soft drinks. There's seating in the shade and on the sun terrace here too.

Rooms► View all

suite with balcony

These stylish suites are designed with a neutral décor and complementary furnishings. You’ll have room for up to 4 with a twin bedroom and 2 extra beds in the lounge. Complete with a TV, fridge and hairdryer. There’s a balcony outside which is perfect for that extra bit of space.

TripAdvisor Reviews Show more reviews »

Lovely hotel, superb quality, would love it B&B

Stayed 25th July-4th August 2016 with our two children 10 and 13. Booked after reading excellent reviews from Tripadvisor and following another reviewers advice to email them in advance any room requests, we did and duly got our pool view in block B (though the response via email was requests couldn't be guaranteed they would do their best and clearly did). Hotel is of a superb standard, quality rooms, very modern and comfortable, kept beautifully clean, no complaints whatsoever on the rooms. Grounds also well maintained, staff everywhere very friendly and do a great job. Pool- this is the area needing attention in terms of sunbed management- everyone has said it, not sure how its resolved, but you do have to descend poolside for 8 to 'claim' your parasol, position yourself ready for the unchaining of beds at 9 before the 'dash' to position them beside 'your' parasol, then place your towels upon them before heading for breakfast. Some people then seem to leave said towels on beds in place until mid morning, un-used, before then arriving for an hours sunbathing, before again heading off for lunch for a couple of hours, again leaving beds un-used- then returning after 2 for some more sun bathing. One afternoon, we spotted some un-used beds (shock!!) and duly used them, adjusting an un-used parasol next to us to give us some shade. After half an hour, an old woman on a mobile scooter turned up with her husband berating us for using 'her' parasol. Not wishing to argue with the disabled or elderly me and my daughter left her to it and returned to our room. But, it demonstrates the problem, people do seem to think the beds and shades somehow belong to them, and seem to think leaving them unattended for hours is perfectly reasonable. The hotel does need to sort this out. I felt utterly powerless but to join the 8 o'clock wait on two occasions just to get a bed, but didn't leave towels for hours as it just isn't fair on others to do that. Food- breakfast is superb, great array of choice. Cooked options were very popular, but lovely fruits, breads, cold options too. Faultless. Main evening meal for me is where the disappointment lay. Previously we'd stayed at the Oro Playa, now adult only, and we'd been self catering. Now, we'd found this gem of a hotel so reasonably priced to 'replace' the Oro Playa with half board we thought it an absolute winner. Well it was, price wise we couldn't argue with the quality of accommodation and facilities, but evening meals were bland and 'functional'. Yes, you could always fill your plate, yes you were never left hungry, yes children were well catered for. No, the meals weren't so delicious you looked forward to them, No there were no 'themed' nights, no the 'show' cooking wasn't something to marvel over. If this place could offer breakfast only option, then go for it, as the wonderful array of restaurants sea front we missed this year. Looking at prices for this hotel next year, there's also been a massive price hike (we paid £2800 for 10 nights for 4 of us this year, next year its looking at nearer £4000!!!), so maybe self catering would be financially better anyway even eating out. Entertainment- we loved the pool view which meant we could enjoy the entertainment from our balcony. Seemed lots for the younger kids and the entertainment team were so hardworking and loved by the kids. Rafa stood out to me, how that man fits it all in his day I don't know, I did two of his aqua robics and he also really knows his stuff, then goes off to be exhausted by a group of kids! hats off to the man! Also, the Queen tribute was incredible, the 'Freddie' guy may not have the vocals quite spot on (but who could really?) but the mannerisms of Freddie were perfect, such a great 'tribute'. However, much as I loved Rafa and co, the We Will Rock You night was, ermm..., awful!, so much so it was funny. Sorry, guys, but no... Trips- No Frills excursions are great, but adult prices begin age 12 onwards. In reception in the hotel, the receptionist, knowing how eldest was 13, advised us the price for her for trips would have to be adult price. So off we went down to the sea front next to Burger King to the No Frills place there. There the young woman looked at my eldest and told me, with a wink, she was 'nearly 12 yes?' so I duly agreed, paid the child price for all trips for her and saved an arm and a leg. As she told me 'they won't ask you anyway'. We did Palma trip, Son Amar and Caves of Drach, all great, Son Amar a definite must. Other: Buses into Alcudia cost 1.55 euros one way. Safe costs 2 euros a day plus 3 euro deposit. Best priced supermarket is Hiper Centro, head for square and its road behind the square, keep heading left and you'll find it, price of bottled coke etc half the price of the spar near the hotel. Puerto Pollensa is a stunning location which we've loved visiting over the past two years and so for us its time for a change. This hotel though we did love. I loved the quality, the friendliness of the staff, breakfast and the location. At the right price its a real find. But eat out if you can in the evenings as the local restaurants shouldnt be missed!More

Truereview11082011, 186402

Great family hotel

Just got back from 10 days at this hotel. We are a family of 4 with a 7 year old and a 5 year old. The hotel really is all about families, entertainment throughout the day around the pool and in the evening. The room was modern and clean and maid service everyday. The pool is great for all ages, shallow pool for the toddlers, a middle pool which is safe for the slightly older and a bigger pool for swimmers. The main pool does get quite deep, my husband is 6 foot and couldn't touch the bottom in some areas. Inflatables like lilo's and bigger things aren't really allowed but rings are ok, a new law in Spain apparently. The buffet restaurant was well catered for, it was ideal for our children allowing them to help themselves to breakfast and dinner which they loved having the independence. Dinner was different every night and I was pleasantly surprised by the quality and varied food on offer. The snack bar in the day offers a variety of things and very reasonably priced. The entertainment team for the children were brilliant, they really engaged with the children and were always enthusiastic.More

AngelaCC72, 187049

Great Hotel and location for the whole family

Second visit in two years. Love the area and love the Hotel. Hotel updated recently, friendly staff, rooms are very clean, good variety of food and of good quality. Ideal Hotel for couples and families. Cannot wait to go back next year.More

johnduncombe22, 186221

Ideal for families with young children

Have just completed a two week stay with our extended family. The rooms are ideal for this type of holiday. The hotel is relatively well located for the beach and town centre. The hotel staff are excellent and must mention excellent reception team, housekeeping and hardworking smiling restaurant team. We were on a half board basis and the buffet food was just about acceptable for this type of holiday. The wifi service was not very good. A serious problem is the pool area. Not enough sunbeds and sunshades and not enough space. It's chaotic at 9 in the morning when the hotel unlocks the chains around the stacks of sunbeds. We couldn't use the pool before 9am or after 7pm which would have been a pleasure. During the day the pool is filled with young children. The hotel has very limited lift facilities. Definitely not a hotel for adults only.More


Could do better not 4*

Nice Hotel with very good quite location and resort very clean and slow moving. Evening meals were poor with lack of choice and very poor quality. On the plus side lots of good restaurants nearby but can be expensive. Sun beds and brolly by pool hard to come by which was annoying when you pay so much. On plus side beach is nice clean and shallow. Internet had very poor connection, very hit and miss. More

P5253OPcolind, 2218318

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Puerto Azul Suite Hotel
Rated: 4.0 /5 based on 796 customer reviews
from £ 287.20