Had a really relaxing week at this hotel, management and staff are very courteous and helpful. On arrival we were invited to take a seat while the check in process took place - so much nicer than standing in line, I originally made a mistake in the booking process and only up graded to sea view but then realised after reading some more reviews that I hadn't booked a room with a balcony as well. I e mailed the hotel to ask about the possibility of upgradin, they replied that it wasn't possible at that time but would do so if available nearer the time. I was so very happy on being told that they had managed to get me a room with balcony, Thank you Illa D'or this really made my holiday!
Peurto Pollensa is a very pretty area with a lovely horseshoe bay and marina. I always felt safe when walking out and many people readily held a conversation with my husband and myself.
The hotel is set at the end of the Pinewalk, walking out of town and provided us with an opportunity to meander into town, watch the boats coming and going and then return to the hotel and partake of lunch on the balcony with the most fantastic sea view.
The outdoor pool was too cold at that time of the year but it is the first time I have experienced being able to use the excellent indoor pool along with sauna and turkish bath free of charge! Well done Illa D'or this definitely enhanced our experience.
I had a treatment in the spa which I felt was reasonably priced and the therapist was very polite and efficient.
Food was very good with buffet hot and cold and a local selection along with freshly prepared eggs and omelettes available through order from the waiter for breakfast. Evening meal was a very relaxed affair with each course being served to the table avoiding standing in line once more. The menu was changed every two days and provided more than sufficient choice for these two days.
The hotel has a lovely yacht available for different excursions - We watched people coming and going from our balcony. They also provide a turn down service along with a weather forecast and sweet. Very thoughtful Illa D'or!
I would definitely recommend this hotel and if a sea view and balcony are important to you make sure you get in there quick! Keep up the good work Illa D'or.More
We had a really lovely 4 night stay here. We had a early flight in but I had forgotten to ask for an early check in. We thought we would take a chance and they had our room available within 10 minutes of us arriving. We are a couple in out 30's and I know quite a few people on here have pointed out that it attracts a more mature person. This was part of the attraction for us as we like quiet! I noticed that some others had complained that because they were more able they were given the attic room on the top floor - we were given one of these rooms and we thought it was brilliant. It meant we had a sea view - even though a sky window but we are tall so it worked for us! What an amazing view to wake up too! Had the best sleep as well as the beds are so comfy!
The staff at the hotel were fantastic and couldn't do enough for you! As soon as you sat down they were by your side asking what they could get for you.
If I were to be picky the things that let it down are that it's had a paint job but things like the shower and tiles are still dated. The reception area is also quite small when there are a lot of people waiting to check in. We would stay again as it was so quite and I have never had a better sun bathing view!More
chill out hotel
lovely staff and fantastic views, unfortunately I had a single room which had no window, and sloping roof in bedroom and bathroom, but overall hotel was lovely. Spa facilities nice. Pine walk lovely.Food very nice and good choice.More
We booked thro Thomson for a room with a balcony. I wrote to the hotel and requested a sea view which they said would cost extra if one came available. Well worth it! Room 214. Lovely balcony, full sun all day.
The hotel is superb. Mostly people aged 65 + but there is a variety of other ages. A few children but all were well behaved.
We usually go with Thomson Gold and I did miss the party atmosphere a bit. This is a relaxed hotel where you are left alone.
Food and service both excellent. Spotlessly clean with comfy beds and quality bedding. Room is on the small side but big enough. Minibar and bathrobes. The hotel is in a lovely quiet area within walking distance of town. Hard to assess the town because it was early in the season and lots not open yet.
Equally can't say anything re sun bed availability as weather wasn't warm enough .
Spa pool is what it says- a small spa pool. I swam in it but a tall person may struggle and only 3 people can attempt to swim. I thought it was for over 16s but there were a couple with a young child in there. If it is over 16s, they need a much larger notice on the door .
No criticisms, only suggestions for improvement. Shower head offers gentle sprinkle or full on directional jet, so could do with better shower heads. Also salad bar in evening could offer more choices.
Entertainment 3x a week, all good. Guitarist Assan abs brilliant, he brought the hotel to life. More