Lovely hotel, great location, shame about the staff
My friend and I stayed at this hotel for a short break, the hotel decor is lovely and has fantastic views, such a shame the bar staff outside at the Gin and Tonic bar were not up to the standard of the rest of the hotel as they were abrupt, unfriendly, and we had to wait quite a while to get served. The staff outside at breakfast were more friendly but we had to wait 20 mins to get served a coffee, it was only when we attempted to serve ourselves that we were acknowledged.
We would thoroughly recommended the boat excursion the skipper went out of his way to ensure that everyone had an enjoyable time.
Overall, I would return to this hotel but would probably avoid the bar and walk into the town where they make you feel more welcome!More
Go for the hake forget the cake
Hair in my chicken
Great burger don't forget to ask for bacon
Lovely salad, amazing view
It cannot rely on its setting and style for much longer, service v poor
Very below the star it has
1973Rider, Leamington Spa, United Kingdom
The staff at the illa d'or make you feel welcome from the moment you step in to the hotel. The setting of the hotel is picturesque being right next to the sea, and a short walk from the busier small town. The rooms were to a good standard and it was worth paying for the upgrade to have a sea view. The breakfast was the best we have ever experienced at a hotel and it caters for most dietary needs. The a la carte food was beautiful and there we struggled to choose what to have as there was so much that we liked! We would definitely be returning.More
Don`t have room 426 !
We stayed at this hotel 1st to 13th August 2015. It was booked in November 2014. Therefore I was very disappointed to find we had been booked into the loft (room 426). It was right in the eaves with just a Velux window. The blind on the window was screwed shut (something the recption staff denied) and it was like being inside a white shed. We asked to be moved and got room 228 which is as we had expected from seeing pictures on the hotel website. This room was great. The staff maintain some people actually ask for room 426 ??? I find that hard to believe.
Overall the hotel is really very good with fantastic views and a brilliant breakfast buffet. It is also very clean and tidy and well decorated. We were B & B so ate out every evening. There is loads of choice locally and all reasonably priced. The staff were great especially in the kitchen. However, watch the staff outside at the bar short changing. Happened to us and saw it done to others. Just like being at home ! Overall a very pleasant stay but certainly not the best hotel by far but certainly good value given the exchange rate when we went.More
GTB981, Bognor Regis, United Kingdom
Wonderfully relaxing place to be
This hotel was supposed to be 5 star, but didn't come up to that standard. However 4 starts would fit perfectly. The staff are exceptional in their attention to detail. All should be praised for their happy demeanor. All public areas are spotlessly clean.
Booking was fudged and we ended up paying extra for the balcony. However, it was well worth every extra euro. The hotel is at the top most part of the bay along the quiet pine walk.
There was an awful lot of fish on the menu and a huge selection from a buffet style salad. Breakfast was buffet style again and a huge selection for all the nationalities. The fruit was delicious as is the local dish of Almond tart. A must try in Majorca.
We came here in May and the pool was freezing cold as it's in the shadow of the hotel until mid afternoon. The indoor pool is cool but pleasant enough for a swim. This hotel has the feel of a "Raffles" style hotel, with a dress code for the diningroom, so no football shirts or denims.
Would come back here in a heartbeat.
Thanks to all the staff who made our stay very comfortable.More