Visited at end of Oct start of Nov which is as we knew the end of their season. The staff were very friendly and welcoming. We had a problem with the balcony door which the handyman came and fixed straight away without any fuss. The hotel was quiet but we knewthis as it is the end of season. Exactly what we wanted for a few days of relaxation. We played tennis 3 days In a row (not the best court surface but as regular players we play on good courts at home). The hotel is due to undergo a big update of their facilities over the winter to modernise the restaurant, indoor pool and spa area. The outdoor space was lovely with many chairs and sun loungers available on the waterfront. We walked into the port every evening to eat (apart from the last night when we ate in the hotel) which only took 15 minutes along the pine walk. Felt very safe when out and about whatever the time of day or night.
Testiment to the success of the hotel are the number of guests that come back every year which are generally of a retired age but as a couple in our late 30's the leisurely pace of the hotel is just what we wanted. If we came back to Mallorca we will definitely make sure we come back to the Illa d'Or. More
KEJ723, Woodbridge, United Kingdom
Apartments at Illa d'Or
My husband and I stayed in one of the apartments at Illa d'Or during October for 2 weeks on a Bed and Breakfast basis. Every aspect of our experience of the apartments and the hotel was excellent. We thought the staff were first class, the food was really good and the apartments were equal to the best we have stayed in. We were able to use all the facilities of the hotel and did not feel we were treated differently because we were in the apartments. We ate dinner a number of times in the restaurant and thought the quality and choice was very good and breakfast taken outside on sunny, warm mornings was a joyMore
florence041, Worcester, United Kingdom
Much to adore at the Illa D''Or
Just returned from an autumn half-term family break at this hotel and recommend it highly for the peaceful location and elegant surroundings. Probably not the ideal place for smaller children as there is no playground, not much of a beach and no games/toys allowed around the outdoor swimming pool. O.k. for babies and teens, although our teenagers would have appreciated a selection of DVDs and board games as evening entertainment. We were some of the youngest guests which was probably owing to the fact that it was not high season. The seafront location provides lovely views from many of the rooms, including ours (rooms 1 and 2) which also had a balcony with a table and 2 chairs. The Gin & Tonic Corner (bar at the edge of the sea) was great for lunch in the sun or a sundowner cocktail. The hotel has its own boat that can be chartered by guests but a word of warning: although the leaflet advertising the charters shows the boat under sail, this does not happen. The boat has one skipper who motors all the way. Our family and the other passengers on board were all surprised that this was the case and felt somewhat disappointed. The hotel food is of a high standard and in plentiful supply. The breakfast buffet caters for many different cultural tastes and diets, including no sugar and dairy-free. I was pleased to discover so much fresh, dried and whole fruits and almond milk. The children were thrilled to find that the previous evening's chocolate cake was on offer! Dinner was partly a buffet of salads and partly from a menu that changed every two days. There was a lot of choice and the portion size was generous. Our rooms were clean and comfortable with a mini bar, hairdryer (attached to the bathroom wall), a smart TV and bath robes. There were no facilities for making hot drinks in the room and no free supply of bottled water so several trips to the supermarket were required! The tap water is safe but tastes highly chlorinated. All in all, this is a very nice place to stay and I would not hesitate to return.More
Sagax, Bury St. Edmunds, United Kingdom
After reading trip advisor reviews, and studying the Hotel Website we booked a Sea View room, with Balcony direct with the hotel. The website immediately confirmed showing a picture of a super spacious room. On arrival were were allocated a very ordinary room - bed, bathroom, balcony. We immediately changed to a non sea view room to get a slightly larger room (with a sofa, so we could actually sit somewhere!) luckily we had booked direct with the hotel so this change was possible.
We were also disappointed with the Restaurant. We were allocated a table immediately adjacent to the serving station, in line with the entrance, a very busy spot, not conducive to an enjoyable dining experience. We were also disappointed that eating al fresco was not possible here. We changed from Half Board to B & B so that we could eat al fresco at any one of a large number of local restaurants within a 15 minute stroll along the beachside Promenade. Once again, disappointment with the Hotel.More
Dave A, Chelmsford, United Kingdom
My visit at the same time as last year, late October, was a little more enjoyable, as the weather was much warmer, almost too hot. The cooler weather did not however, spoil my stay at this great hotel. Food, staff, room, facilities all excellent. Wonderful position on the edge of the sea, within 15 minutes easy walk, along sea edge into Pollensa town. I hope to visit again in Spring 2016,before my age pushes up the cost of travel insurance, even more.