We have often thought of staying here...... when strolling along the beautiful Pine Walk, so for our final holiday of 2015, we choose Illa D,Or.
The setting is fabulous, right at the top of the Pine walk, but for the less mobile this could be an issue if like us you want to stroll into town for dinner or drinks., as it is a good 15 min steady stroll. The majority of the guests are retired / semi retired British folks, some of which are multiple repeat clients who seem to think that because of this they are 1.Better than their fellow guests 2. Should have prefferential service, we would go as far as saying some were downright , arrogant ,ignorent and rude!
The hotel is great, really well maintained and spotlessly clean, the staff warm, friendly and helpfull, without being in anyway overbearing.
The rooms are (to our taste) very nicely decorated, clean crisp white decor, we statred in one of the 4 loft room which we really did like, however an issue with a leak meant we had to change rooms, this was where the hotel management really did excell themselves, with little or no fuss we were moved, given room credit and a bottle of Cava with a nice note of apology was left for us, it is that kind of service which for me sets very good hotels apart.
Breakfast was a very good selection of many different items, with eggs and if required bacon cooked to order.There was also fresh Serrano ham available if you wished. You could choose to eat inside or out on the terrace overlooking the bay, on our first day we sat right at the edge and watched a young cormorant fish for tiny fish, which irt swam rounded and corralled off, before picking off one of the stragglers, facinating stuff.
Most days we sat / lay on the sun terrace directly overlooking the bay, there seemed plenty of chairs / loungers available, but as noted above some guests seemed to think certain "spots" were exclusively reserved for themselves.
In summery, this is a wonderfull hotel with excetional management and staff, set in a lovely spot, good rooms and well worth the money, you can choose and control the hotel you pick but can't control your fellow guests.More
Back9Bailey, Wolverhampton, United Kingdom
Hotel lovely. Views beautiful. Food very average. Service at table very poor. Pictures of new dining room make it look like a canteen. And new look spa looks like a hospital theatre. I would not visit again.More
Joyce R, King's Lynn, United Kingdom
Just returned from a weeks stay at the Illa D'Or. The hotel is in a lovely location with great views across the bay . It is a 20 minute stroll along the pine walk into the main resort with lots of places to eat etc . The walk is quite uneven and not particularly well lit at night so flat shoes are recommended! However you can walk down the road at the back of the hotel.
We were originally given a side room overlooking a small road and it was on the small side ,as was the bathroom, but it was very pleasant and clean. We decided to ask if there were any better rooms available and the next day were shown a room on the other side of the hotel which had a side sea view and a sun terrace. We decided to pay the extra charge for this room as it was also a lot bigger. Would have liked tea / coffee making facilities.
We found the food in the restaurant to be very good both at breakfast and in the evening and the waiting staff were all friendly. The system of having the same table every night would be good if you got one of the better tables, unfortunately ours was in front of restaurant entrance /waiters station / kitchen doors and so was not very relaxing ! We could probably have changed if we had asked though. It was lovely to be able to have breakfast outside looking at the beautiful view.
The outside pool is small and shaded in the morning and the sun terrace can get quite crowded, the main problem with both being the lack of sufficient umbrellas.
The majority of clients in the hotel are British and over 50 (as are we ) but there were some young families with babies.
This is not the hotel for people with older children or those who like to spend a lot of time around the pool or who want nightlife.
It is however a good hotel in an excellent quiet location and we would happily stay there again or recommended to others.More
sophily, Leicester, United Kingdom
A week's break seeking peace and quiet in great surroundings.
Hotel superbly situated towards the end of the bay just across the Pine Walk in an attractive resort.
A few steps from the front door and you are in the - more or less - tide free and very clean sea.
All well appointed but Room 321 recommended, if you can get it. Side view advertised but it looks across the bay to the mountains beyond. Attractive terrace for occupants.
Dining very good with ample choice of fish dishes, meat dishes and an indoor bar-b-q each evening. Wines reasonably priced.
Geoffrey B, Exmouth, United Kingdom
Can't understand previous review. We were here at the same time and are still here. No problems at breakfast. Most tables are made up and if you choose to sit at a table that is not made up then that is your choice. There is everything to choose from for breakfast and staff could not be more friendly and attentive.
Dinner menus is varied and food is excellent. Only slight criticism might be the menu on Sunday and Monday was the same but still plenty to choose from plus excellent salad bar.
Our room is fresh and bright with fantastic sea view and balcony. Breathtaking. Pity about the weather but fun sitting watching the rain.