You get a really big pool and a children’s splash park at this family favourite.
This aparthotel is in a scenic spot beside the mountains. It’s got big outdoor pool and loads for kids, including a splash park and a Thomson-run Kids’ Club. Entertainment is big here, too, with shows most nights.
You’re a 20-minute coastal stroll from Puerto Pollensa’s centre, as well as its main beach. Along the way, there are sandy coves and littler beaches to explore.
Based on 1080 reviews
- Official Rating
Family holidays designed by the experts
- Thomson Kids’ Clubs
- Thomson crèches
- Parent & baby facilities
- Guinness World Records Days
- Family entertainment
- Free infant luggage allowance
Food & Drink
Bed and Breakfast
|Dining options||Breakfast||Lunch||Evening meal||Drinks||Snacks, Icecream|
Buffet breakfast, lunch and dinner. Unlimited national beer, spirits and soft drinks. Tea and coffee. Sandwiches, fruit and kids' ice-cream.
Buffet breakfast and dinner.
Facilities ► View all
Thomson Kids' Club May - Oct
Designed for 3 to 11 year olds, Thomson Kids’ Club offers 2 hours of activities, 5 or 6 days a week. And that includes at least 3 evenings. It’s split into sections, with Tots for 3 to 5 year olds, Team for 6 to 8s, and Tribe for 9 to 11s. Best of all, most kids’ clubs activities are completely free. And outside of peak season, there are parent and toddler sessions 3 days a week, too. For your peace of mind, all Thomson Kids’ Club staff have advance DBS checks and hold NVQ Level 2 childcare qualifications. They’re First Aid trained, and there’ll be at least 2 of them on duty at all times. Available May to October.
It’s designed like a cloverleaf with one leaf set aside for toddlers, and edged by sun terraces laden with loungers and palms.
The little ones won't want to leave once they see the menagerie that is the hotel splash pool. With slides, waterfalls and water jets this custom made splash area will keep them happy for hours.
Rooms► View all
Studio sleeps up to 4 with 2 beds, a sofa-bed and a pull-out bed. Centrally controlled air-conditioning not 24 hour. Kitchenette with 2 electric rings, toaster and kettle and a flatscreen satellite TV. Maid service is 5 times a week with towels changed 3 times a week and linen twice.
1-bedroom apartment sleeps up to 4. Twin bedroom and a sofa-bed with pull-out bed in the lounge, centrally controlled air-conditioning not 24 hour. Kitchenette with 2 electric rings, toaster and kettle and a flatscreen satellite TV. Maid service is 5 times a week with towels changed 3 times a week and linen twice.
TripAdvisor Reviews Show more reviews »
'Grubby but tolerable'
I have borrowed this quote from a previous reviewer (hope they don't mind) as I think it sums up the hotel really well - grubby but tolerable! The rooms are more than just tired: rusty light bulbs, dirty grouting, stained towels, unusable crockery, etc etc. We had ants twice which was dealt with by a cleaner spraying around the edges of the window but didn't move my children's toys first! The pool area is also grubby! The bridge over the pool is extremely rusty which has dripped onto the flower beds below, so presumably it falls into the pool too! The crab slide is ok but there is also some deterioration around the back. I have to admit the reception, restaurant and bar staff are amazing and are what make this hotel tolerable. The kids reps are great for the children and 2 of the entertainment reps were lovely. However, we made 5 separate complaints to the hotel reps but we heard nothing and were offered no alternatives or even an apology. I don't like complaining but this was too much of a disappointment. When you pay for 4 star you want 4 star. This doesn't get anywhere near 4 star. I can understand why people come back year after year - if you like Thomson entertainment above all else, then this is the place for you. The resort itself is stunning. We walked down the pine walk each evening and this was certainly the highlight of our holiday. I will never return to this hotel as it really is not worth the money but we're already planning to return to the resort.More
Beckyand, Sutton Coldfield, United Kingdom
Going back next year
I have just come back from this hotel and I have to say it was fantastic! The staff are very friendly always greet you and have smiles on their faces-very welcoming. The Thomson reps are also the same. They are very friendly, great with children and put on a great show every night-highly entertaining. The hotel is very clean and tidy. The food and drinks were fantastic. I did go all inclusive and it was well worth it. The food catered for everyone which was great. I only have two downfalls to this holiday. First is the sofa bed in my room was hard and uncomfortable. Second, it was hard to get a sun lounger every morning round the swimming pool. You had to be up at the crack of dawn every morning to ensure you get enough sun loungers for the family. If it was not for these two issues I would have rated this hotel a 5 out of 5. (I have rated the sleep quality low due to my sofa bed) Even though these two issues were annoying I would highly recommend staying here to people and will return at some point myself, hopefully next year. This has been one of the best holidays I have been on :)More
Helen Y, Northwich, United Kingdom
V nice stay
This hotel is in peurto pollensa which I think surely must be one of the most beautiful and friendly places in Europe. The hotel itself is a very pleasant place. The reception pools and gardens are delightful I was concerned my older one would get a bit bored but he has enjoyed the fast crab slide and really liked the kids club staff. Rooms Small. I think a keen eye for standards could spruce them up without much effort for example neatening the grout round bath etc. The furniture is large and at odds with the size of the rooms. The coffee table went on the balcony! I requested two rooms in a quiet area and I got these which was much appreciated. A super sized sheet would have been nice as I constantly slipped down between the two single beds. The air conditioning was brill! Food Bit lacking for me. Lots of salad choices which was lovely but stingy on the meat. Some pasta dishes would have been great instead of rice. Breakfast was disappointing. Where were the Spanish chorizo? No pancakes or hash browns either which are delicious and really low cost I would have thought? The restuarant was very quiet and they could do much better. Location Far away from centre if you are dragging 3 kids. Don't bother walking-get a taxi for 5 euros. Staff Honestly they were delightful and very low key so as not to spoil the holiday by gardening noises etc. such a lovely bunch of people I don't think I have met anywhere else. The atmosphere created here is ultra relaxed and it's a credit to them. I never felt taken advantage of, 'fleeced' or dealt with in a surly manner which is unusual. None stood out as they are lovely. Thomson staff also very good with children. With this kind of hols what you put in you get out of and if you engaged with them they were great. I think judging by negative reviews some forget they are all in their 20's and here predominantly for the children! My kids really liked them and I appreciated their efforts. Would I go back? Not sure. Looking for that elusive hotel in the centre of a resort with all the kids club facilities as well. If not maybe next year :) More
Great hotel for kids and adults (just a few tiny quibbles)
We stayed as a family of 4. Two adults, a teenager (19yrs) and an 8 year old. We were all inclusive. The food was nice and there was plenty of choice. The hotel is very 'child friendly' with the small pool having a sloping entrance to it so small children can just splash around in ankle deep water if they want. Even the deepest part of the pool is only around 1.4 mtrs. The staff are very friendly and the Thomson reps work extremely hard keeping everyone happy and entertained. Firstly Negatives... There were a couple of negatives - the kitchen was filthy and my bed was just basically a box and not comfy at all. My wife's bed was fine. These weren't major problems to us as we were all inclusive and didn't use the kitchen and I just put up with the uncomfy bed. If you want peace and quiet then look elsewhere. This is a proper "family" holiday destination. Lots of music, kids, mayhem. It's still relaxing for the adults (kids club was great - between 1pm and 3pm for 6-8yr olds and free on the all-inclusive Thomson deal). At night the kids tend to go next door to the play area or go to the front of the stage leaving the adults free to relax further back from the main entertainment area and enjoy a few drinks. The hotel isn't well situated if you want to do a lot of exploring of the area. It's a decent walk to anywhere (although you can get to a very small harbour bit for a splash in the sea with a few minutes and walk along the front). We were only there for a week and for me that was enough (although I did really enjoy it). We would definitely go back just due to how well everything is laid out and how child friendly it is. You feel comfortable letting the kids just play knowing there's lots of pairs of eyes all looking out for them. It's like a massive sunny creche! And a special mention to the Thomson entertainment team who did a fantastic job of keeping everyone entertained. I don't know where they get their energy from but they are full on all day.More
John T, Edinburgh, Scotland, United Kingdom
Another brilliant holiday!!
Our return to the Playa Mar this year did not disappoint. This is a fabulous hotel for families with children. The rooms are ok and are spotlessly clean. I do agree with some other comments in that if Thomson want to continue charging high prices for this hotel then the rooms need some updating. The staff at the hotel are brilliant and I must give a special mention to Sebastian on reception who is friendly, professional and an absolute credit to Mar Hotels. Also I'd like to mention Angie from the restaurant - lovely and so helpful. Tricky Nicky from the entertainment team has endless energy and is a fantastic all round entertainer. My son went to Kids Club and the staff there were great. We went to the spa off the first time this year - fabulous! The food does get a little bit samey when you're all inclusive but we had a few meals out which made a great change. I'm sure we'll be back but I'd hope to see some upgrading to the rooms.More
stoneyroses, Sunderland, United Kingdom
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All prices shown are updated once every morning and therefore could change at any time during the day. All prices shown are per person and are based on 2 adults sharing unless otherwise stated. When selecting an offer you will be asked to enter in the number of adults and children travelling, the applicable price will then be displayed based on your chosen party size.
Online savings - Refers to an online discount of 10% on August and 9% on September & October on holidays and applies to the basic adult cost before supplements. Available on package holidays booked online departing between 1st May 2014 and 31st October 2014 Online discount only applies to package holidays booked on firstchoice.co.uk and does not apply to flight only, accommodation only and tailor made flight+hotel bookings. Online discount is not combinable with free Child Places.
Save up to £400 per couple on September & October holidays – Saving offer applies to new bookings only on selected Thomson package holidays booked on thomson.co.uk. Offer applies to holidays departing between 01 September & 31 October 2014 and is subject to limited availability. Savings is against brochure price. Excludes flight only, accommodation only, cruise, Thomson Ski and any other bookings. Additional supplements may apply. Saving is based on a minimum of 2 adults travelling. Thomson reserves the right to withdraw or change this offer at any time. We reserve the right to change or withdraw the offers at any time.
Free child places - Free kids offer applies to new bookings only, on selected summer 2014 holidays, subject to limited availability. Only 1 free kids place is available in each selected hotel room or selected apartment type or villa with 2 full paying adults. Other children must pay the full brochure price. Available on First Choice holidays only. Free child places may not be combinable with other discounts.