Designed for 3 to 11 year olds, Thomson Kids’ Club offers two hours of activities, 5 or 6 days a week. And that includes at least three evenings. It’s split into sections, with Tots for 3 to 5 year olds, Team for 6 to 8s, and Tribe for 9 to 11s. Best of all, most kids’ clubs activities are completely free. And outside of peak season, there are parent and toddler sessions three days a week, too. For your peace of mind, all Thomson Kids’ Club staff have advance DBS checks and hold NVQ Level 2 childcare qualifications. They’re First Aid trained, and there’ll be at least two of them on duty at all times.
These light and airy 1-bedroom apartments can sleep up to four. They come with a twin bedroom and a sofa-bed and pull-out bed in the lounge. There's centrally controlled air-conditioning not 24 hour, plus a kitchenette with two electric rings, toaster, kettle and a flatscreen TV. Maid service is five times a week with towels changed three times a week and linen twice.
These light and airy studios can sleep up to four. They come with two beds and a sofa-bed and pull-out bed. There's centrally controlled air-conditioning not 24 hour, plus a kitchenette with two electric rings, toaster, kettle and a flatscreen TV. Maid service is five times a week with towels changed three times a week and linen twice.
Our second time here with children, the last being 4 yrs ago. Beautiful location at the end of the long flat Pine Walk into town with beautiful safe mini beaches and coves to explore. The hotel is still an excellent choice particularly with small children. The pool area with multiple pools beach style and fun water slides and splash areas are kept immaculate, although the water cool at this time of year. Apartments are basic but clean and have all the essentials required. We were all inclusive which proved very good value. The food is excellent, all in a buffet restaurant which is modern and clean. Variation and choice is varied each day but all sorts to choose from which will suit almost all. The staff are happy and engaged throughout the hotel and go out of their way to chat if you want to. Wifi is now throughout the hotel and in apartments and is free although only strong enough for emails etc. AI drinks and snacks and ice creams at the bar all day were great. Entertainment low key at this time of year but the two entertainers Dan and Denee were absolutely great with the children during the day and at the mini disco in the evening. As the pools were chilly the indoor spa pool is modern and beautiful with hot tub and plunge pools, sauna steam room etc. children allowed am and is a really great feature particularly on the cloudy days. All in all a faultless choice for families, we will certainly return again in the future.More
FarFlyer77, London, United Kingdom
GOOD APART FROM NOISE FROM ENTERTAINMENT & LOST BOAT!
Flats fine. Location excellent - enjoyed the 20 minute walk to town. A lot of noise from other flats and the entertainment/bar at night. Wifi very good. Tried breakfast & evening meal (house wine 4.20 euro a bottle) & OK. Spa excellent -5 star. Blow up boat was left by pool for short while and disappeared! No one in reception etc had seen it. Kids love it there. Lots of entertainment for kids & adults in daytime. Can get a bus nearby to Formentor (amazing beach) & Alcudia.
Room quick clean every day. Sheets & towels changed. Large balcony
Would go again out of season (with or without children) if price is right & ask for quiet room with mountain view as far away from bar as possible.
Had Conde taxi from airport & back. Flight was 2 hours late to Palma and they were there - excellent.More
Well run limited service hotel
Not for you if you don't like mass produced food or fancy the 20 minute promenade into the town. For the self-caterers who like a stroll, the rooms are adequate. Since other reviewers have disagreed about spaciousness, I counted the floor tiles. Each room is 9 by 13 foot. Plus another 5 foot on the length for kitchen, hall and bathroom. And a big balcony. There is quite a lot of furniture (table, 4 chairs, two side tables, settee and truckle bed, sideboard) all of the common varnished pine sort plus lots of fitted cupboards. Kitchen has two rings, kettle, fridge, toaster & microwave.
My bed had a deeply dished mattress, long overdue for replacement: as a workaround I put a cushion under it which evened it out. Room was newly decorated and ordinarily clean (a bit scruffy for example where the shower screen meets the bath).
Reception competent, but it's not the place to expect assistance with getting luggage to the room.
New since our last visit, free wifi everywhere. Given to the odd glitch and only just fast enough to stream speech radio but very easy to log into: it meant my newspaper was delivered overnight.
Fantastic family resort
Just returned after spending a week at this resort with my wife and two kids. We had a wonderful time. Staff are very friendly and the facilities are excellent. Cannot comment on the food as we went self catering. This resort is about twenty minutes walk from the centre of town but we always walked along the beautiful pine walk and took a taxi back costing â¬5. We went to local supermarket Eroski for our grocery shopping which is much better value then the local shop. Would definitely visit this resort again. I would recommend an apartment in block 4 on the third floor as it is much quieter with young kids. Please note all the blocks are served with lift.More
We requested mid to high level room - got, pool view - got, long sofa bed for tall son - standard one in room, quiet room - put in room in accommodation block which overlooked a kid's play area and a sports ground!!. The quiet room was needed and this holiday was to rest and recharge and we didn't hear the noise until we had unpacked. This was the Easter holiday long weekend but there was no bar snacks available as advertised but we were told that maybe next week they would be serving them. Bar closed at 23.30 but sometimes earlier but we didn't use much. We were self catering but usually stay in the area during the day and go out in the evening so light meals would have been welcome, we could of ate in the AI restaurant but didn't want buffet type food, and it was over a mile into the town area to eat which you could walk or get a taxi 5.5 euros. We did a combination of the two but it was quite costly in the end. Kitchen cupboard was quite basic and the facilities seem to vary in different apartments looking at other comments. Pool in spa area wasn't very warm so didn't use it. When reception was booking in guests there was no-one else to see to other requests and they didn't acknowledge you. Pool area was very slippery with all the squirting water, so safer to use the pathways around the pool. I can't say the staff were over friendly, exception was the night receptionist, he was very helpful and professional. We were able to get WiFi in room although it was a bit slow. More UK channels on TV than in other places. Mine and my son's mattress' were very lumpy and when you moved the springs/coil were very noisy. My husband's mattress was more comfortable but very hard. We asked for extra pillows and they were there the same night when we got back, but our shower head wouldn't stay up and it was two days before this was fixed. Puerto Pollensa was a nice area but not in April, too cold in evenings and too much walking for someone who has dodgy knees. Hotel not for us but would suit young families looking to use hotel and facilities to entertain children.More