Designed for 3 to 11 year olds, Thomson Kids’ Club offers two hours of activities, 5 or 6 days a week. And that includes at least three evenings. It’s split into sections, with Tots for 3 to 5 year olds, Team for 6 to 8s, and Tribe for 9 to 11s. Best of all, most kids’ clubs activities are completely free. And outside of peak season, there are parent and toddler sessions three days a week, too. For your peace of mind, all Thomson Kids’ Club staff have advance DBS checks and hold NVQ Level 2 childcare qualifications. They’re First Aid trained, and there’ll be at least two of them on duty at all times.
These apartments are simply designed with a fresh décor. You’ll find a twin bedroom and 2 additional sofa beds in the lounge. There’s also a fully equipped kitchenette, balcony and lounge. You’ll have a satellite TV and air-conditioning from May to October.
These light and airy studio rooms feature twin beds, 1 child bed and 1 sofa bed in the lounge area. There’s a balcony which gives you that extra bit of space outside. Plus you’ll have a fully equipped kitchenette and satellite TV.
We usually do "adults only" so travelled here with a spot of trepidation to meet up with younger members of the family plus a two year old. Very pleasantly surprised when we got there - nice apartment, friendly staff and more than decent food. We would very much support all the good things that have been said about the hotel on Trip Advisor. Wish the review could end there but we want to share a bit about the cynicism and contempt towards Thomson customers shown by the hotel management during our stay and afterwards. We upgraded our family to all-inclusive when they arrived half way through our holiday and the hotel were happy to take the euros. Within a couple of days though self-catering guests were being offered the inducement of an all-inclusive upgrade transfer to a hotel in Alcudia. At this stage rumours and confusion were whizzing around as the hotel management indicated that some of the all-inclusive facilities and access to entertainment were being withdrawn. It transpired that a couple of hundred German Line Dancers had been overbooked in for the weekend - you couldn't make it up but it's true !!! So it was a case of shame about ze Thomson customers and hard working Reps. To sum up - a very nice place but we won't be doing business with Mar Hotels again.More
LT170611, Bridgnorth, United Kingdom
October family break!!
Nice location perfect for the pine walk and all the restaurants we stayed sc so we ate out but enjoyed the kids clubs and evening entertainment on return in the evening best of both words! Rooms are dated and need a bathroom update but clean ! Sun beds need updating ! Lovely staff!More
Kibworthpollard, Leicestershire, United Kingdom
Clean, tidy, nice atmosphere but....
Management put profits before staff and customers.
Just had a week holiday with Thomson which on the whole was great.
Accommodation: bit tired (bathroom bit musty, grout around tiles Had some mildew, kitchen cupboard hinge broken) but we are not looking for perfection and we were happy to be in a clean, tidy apartment overlooking the pool, and with a nice balcony. We were family of 4 (7yr old, 2 yr old and parents) and so had use of sofa, beds and then a cot. On day 3 we fused the whole block cooking sausages and potatoes on the hob. This happened twice. It was witching hour and could have been a disaster but reception staff and the technician were incredibly helpful, sorted out the fuses and offered us a free meal in the restaurant. We were also offered a different room but decided not to move as we were settled and enjoyed being able to see the pool.
Entertainment: we are not big on package holidays (both travelled independently for a long time around the world) however it was ideal to have the entertainment in the evening. Our 2 year old is in love with Thomson the dog, and our 7 year old thoroughly enjoyed the Magic show, the Kenyan boys, a Jackson 5 tribute band, and a quiz. All was going really well until the penultimate day when the rep said that the hotel was kicking out Thomson on the Friday night, and replacing it with other dancing. On our last night, instead of enjoying the company of holiday friends, saying goodbye to the reps (the end of their season) and having a nice evening of entertainment, we ended up enduring a takeover of line dancers from across Germany. They had seemingly booked the hotel for a line dancing convention, and it seemed like hotel management were saying out with the old lot and in with the new. It was a weird feeling, to be displaced in the bar, be unable to sit with friends (the tables were all moved outside, which was quite nippy) and have to watch 200+ people line dancing! We retired to our room at this point, but my partner had to go to reception twice during the early hours to complain about the noise. They did not finish their dancing until 12.30, and were due to finish at 1am. As a family resort and with small children we were not overly impressed with the noise. It spoiled our last evening, and left us feeling irritated and tired after a relaxing week. We felt sad for the Thomson reps too, as they left at 8pm, in front of some line dancers, with no great send off, or goodbyes with the holidaymakers they had supported. The reception staff tried their best to deal with our complaints but it seems higher management were only thinking about their profit, not their service.
Facilities: brilliant. Our sons loved the pool, the water slides, the play area and the soft play. Our 7 yr old is very shy but joined in at two kids club activities. Great fun. No complaints about any of this. Superb for all ages. We were very grateful to holidaymakers who had left inflatables, reenacting 'we are the champions' with their lilos etc.
Excursions: recommend going to Formentor on the local bus and getting the boat back.
Pollenca on the bus was easy and cheap, as was Cala Sant Vincenz. Alcudia market also gd.
Overall we had a lovely week. Just sad the last 24 hrs were not as we hoped. Hopefully the line dancers are enjoying their convention and are considering the remaining guests. Ear plugs a must!More
Rutho119, Long Ashton, England, United Kingdom
Great Kids Club & Location - Just one downside
Just returned from a week here, Thompson & Hotel staff were all excellent and the Kid club in particular worked really hard and the kids loved it. We found the hotel to be very clean and tidy we only ate in the hotel 1 night which was ok but the restaurants in Pollensa and Peurto Pollensa were so good we didn't need to eat at the hotel. The location was excellent, we hired a car and there were alot of places to visit the bus services were also very good. The pool was very cold but our son still really enjoyed it. The one downside was that we felt we were being pushed out, we were offered a transfer to the sister hotel (all inclusive) in Alcudia but we didn't want to move as really liked the resort and this is what we had booked, but on the friday we felt as if we weren't wanted there, the thompson staff had to finish early because another large group had come in, and there was loud music until after 1am in the morning. But overall a very good holiday but just a shame it had to end like that.More
snooshoz, bude, cornwall
Great spot for family's
This was our third to trip to the playa mar, having alway travelled indepedantly this is our only experience of package holidays. Having only one child this family resort is a great comprise, our son can join in with all the actives and meet other children and we enjoy the quieter pace on Pine walk. We have always been impressed by the hotel staff and the Thompson team, however there was an atmosphere during last trip which the staff tried hard to cover. It's seems very unfair that this hotel will no longer be a family resort, when being such a great family place has brought Thompson so much business.More