You get a really big pool and a children’s splash park at this family favourite.
This aparthotel is in a scenic spot beside the mountains. It’s got big outdoor pool and loads for kids, including a splash park and a Thomson-run Kids’ Club. Entertainment is big here, too, with shows most nights.
You’re a 20-minute coastal stroll from Puerto Pollensa’s centre, as well as its main beach. Along the way, there are sandy coves and littler beaches to explore.
TripAdvisor Traveller Rating
Based On 1155 reviews
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Family holidays designed by the experts
- Thomson Kids’ Clubs
- Thomson crèches
- Parent & baby facilities
- Guinness World Records Days
- Family entertainment
- Free infant luggage allowance
Food & Drink
Bed and Breakfast
|Dining options||Breakfast||Lunch||Evening meal||Drinks||Snacks, Icecream|
Buffet breakfast, lunch and dinner. Unlimited national beer, spirits and soft drinks. Tea and coffee. Sandwiches, fruit and kids' ice-cream.
Buffet breakfast and dinner.
Facilities ► View all
Thomson Kids' Club May to October
Designed for 3 to 11 year olds, Thomson Kids’ Club offers 2 hours of activities, 5 or 6 days a week. And that includes at least 3 evenings. It’s split into sections, with Tots for 3 to 5 year olds, Team for 6 to 8s, and Tribe for 9 to 11s. Best of all, most kids’ clubs activities are completely free. And outside of peak season, there are parent and toddler sessions 3 days a week, too. For your peace of mind, all Thomson Kids’ Club staff have advance DBS checks and hold NVQ Level 2 childcare qualifications. They’re First Aid trained, and there’ll be at least 2 of them on duty at all times.
It’s designed like a cloverleaf with one leaf set aside for toddlers, and edged by sun terraces laden with loungers and palms.
The little ones won't want to leave once they see the menagerie that is the hotel splash pool. With slides, waterfalls and water jets this custom made splash area will keep them happy for hours.
Rooms► View all
1-bedroom apartment sleeps up to 4. Twin bedroom and a sofa-bed with pull-out bed in the lounge, centrally controlled air-conditioning not 24 hour. Kitchenette with 2 electric rings, toaster and kettle and a flatscreen satellite TV. Maid service is 5 times a week with towels changed 3 times a week and linen twice.
Studio sleeps up to 4 with 2 beds, a sofa-bed and a pull-out bed. Centrally controlled air-conditioning not 24 hour. Kitchenette with 2 electric rings, toaster and kettle and a flatscreen satellite TV. Maid service is 5 times a week with towels changed 3 times a week and linen twice.
TripAdvisor Reviews Show more reviews »
A good value enjoyable family break
We stayed at this hotel in the October break with our (then) seven year old daughter. This was our first ever package holiday and it was much better than I expected it to be. We needed a very restful and relaxing holiday and this was just the ticket. The hotel was nice, clean and welcoming and the staff were without exception very very hospitable. On reflection it probably would have been better to go all-inclusive as we ended up spending quite a lot on alcohol and food within the hotel. The hotel is about 20 minutes walk away from the town centre and we opted to eating most nights as it was convenient and the food was generally good. The evening 'entertainment' was bizarre but I guess it's something we're not used to. Having said that, the acrobats were quite enjoyable! This is a great place for kids, with plenty to do, our daughter met lots of friends and spent the whole time in and out of the water. The spa is very nice and bath experiencing, although I'm not sure I would pay extra for it. Well worth taking a day trip to Formentor Beach, which is a short but scary bus ride away. I would recommend this hotel and would possibly return if the price was right.More
Shooby2, Edinburgh, United Kingdom
Perfect place to relax
Stayed here for a week with my partner after it was recommended to us by his parents who had stayed here earlier on In the year. We upgraded to all inclusive on arrival which included food and drink from the main restaurant but not from the pool bar. The food was nice, just the usual salad bar, pastas, meats etc. I personally don't like all inclusive I prefer to go to different places each night but it was my partners choice. Puddings weren't the same every day they probably change every couple of days which is good as it gets boring eating the same thing everyday. The complex was very big and so well kept. In each block there was some plants and trees on the ground floor and it was all very clean. Rooms were spacious with a separate bedroom and a small kitchen. Balcony was also nice with furniture and a towel rail. Staff were very friendly and always greeted you especially going into the restaurant. Not enough sun beds with umbrellas and even though there was a sign to say not to reserve them of course people did. This could of been solved with just more umbrellas. Night entertainment was very loud even from the furthest apartment block and goes on quite late, if I had small children I would of been very annoyed. Never attended as that isn't my thing either but if you like that sort of thing the people watching seemed to be having a great time. Only 2 points which to be fair only one would be half the hotels fault, extremely loud families running around and cackling at gone 2am and no staff came out to shut them up. This is a family hotel so I thought it would be much quieter. It wasn't the children at all it was the adults with them. Secondly, having stayed in different parts of Majorca I found Puerto Pollensa very boring indeed. The pine walk up to the shops and bars was very pretty, small beaches along the way so you can sit and read a book or sunbathe but the main beach is a very long walk away. There were some good supermarkets to stock up the fridge in the room but the gift shops were few and very samey. Nothing much to do by way of entertainment but if you just want to sunbathe the whole time and aren't bothered about doing much else then it is a good place for that.More
KayleighEllen, Oxfordshire, United Kingdom
Perfect family holiday!
We stayed here with our 2 year old daughter for 1 week in May 2013. We had a 1 bed apartment that overlooked the spa and football pitches (not owned by hotel) and our block was lovely and quiet. The apartment was clean and had all you could need for a week's stay. We stayed on a self catering board basis as this gave us a bit more flexibilty with our little one. We did eat in the on site restaurant on two occassions-tokens are available to purchase from reception for self catering guests-and the food was great. Buffet option of course but we loved the fact there was a separate buffet for kids with kid friendly food and desserts. The surroundings are great-good sized pool aswell as kids pool with slides. There is a pond just outside of reception with fish and frogs (!) in and our daughter loved frog spotting each time we passed by. There is a wonderful spa with sauna, steam room, pool and jacuzzi. We stayed with Thomson and the entertainment is kids based in the early evening-our daughter LOVED Thomson the dog and the disco and we got to relax with a glass of Cava( buy a bottle, it's more cost effective than individual glasses if you want more than one!) The hotel is located at the top end of the Pine Walk and it was a lovely peaceful walk into Puerto Pollensa to eat at night. Wide selection of restaurants in the town that are all child friendly and it was great walking back by the sea spotting fish and crabs in the shallows. All in all a great family holiday. We'd love to go back one year!More
MummyShrek, Leicester, United Kingdom
perfect for kids
You can't knock the effort that the Thompson staff put in to make sure the majority of families have a great time. Cheesey evening entertainment is all harmless fun & easily ignored with the help of a few drinks because the kids are having a blast & coming to no harm. The restaurant is comfortable & clean with lovely fresh choices on the buffet. The pools are super & the chairs get put away at night so folk can't "save" them. The air conditioned rooms have just enough space for a family of four, you won't be in them much, the kitchen is tiny but again, you'll be out enjoying Pollenca. The hotel is right at the end of the pine walk so everyday you can enjoy the full route there & back...Just beautiful. Look out for the seaplane taking off to put fires out! Easy shallows for littlies to try 1st snorkelling too, magical.More
lollybird, Kendal, United Kingdom
Brilliant beach. Lots of walking.
I have previously visited the bonaire hotel in Cala Bona and this doesn't really compare I'm afraid. There are some positives though. The beach is excellent for toddlers (I went with my 2 year old). The pine walk is nice although difficult with a push chair. We were self catering so the only option for us was to walk the 20-30 minute or so walk into the town which was a bit much every day with a pushchair bearing in mind we also had to do this for the beach, and for lunch, and for shopping for our kitchen. The hotel does have a little shop attached which was a Godsend a couple of times but it was a bit pricey and with a very small range (tiny shop). The area around the pool could have been cleaner, dirty glasses from the night before never seemed to get moved, bits of food about the area. We had dreadful rain for over half the holiday which didn't help, but the indoor pool was nice although not really suitable for children. The food offered for the all inclusive evening meal was dreadful. We are all veggie and just had to live off pizza and chips when we went in. Even that was stone cold.More
Vickie H, Bradford, United Kingdom
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