You get a really big pool and a children’s splash park at this family favourite.
This aparthotel is in a scenic spot beside the mountains. It’s got big outdoor pool and loads for kids, including a splash park and a Thomson-run Kids’ Club. Entertainment is big here, too, with shows most nights.
You’re a 20-minute coastal stroll from Puerto Pollensa’s centre, as well as its main beach. Along the way, there are sandy coves and littler beaches to explore.
Based on 1070 reviews
- Official Rating
Family holidays designed by the experts
- Thomson Kids’ Clubs
- Thomson crèches
- Parent & baby facilities
- Guinness World Records Days
- Family entertainment
- Free infant luggage allowance
Food & Drink
Bed and Breakfast
|Dining options||Breakfast||Lunch||Evening meal||Drinks||Snacks, Icecream|
Buffet breakfast and dinner.
Buffet breakfast, lunch and dinner. Unlimited national beer, spirits and soft drinks. Tea and coffee. Sandwiches, fruit and kids' ice-cream.
Facilities ► View all
Thomson Kids' Club May - Oct
Designed for 3 to 11 year olds, Thomson Kids’ Club offers 2 hours of activities, 5 or 6 days a week. And that includes at least 3 evenings. It’s split into sections, with Tots for 3 to 5 year olds, Team for 6 to 8s, and Tribe for 9 to 11s. Best of all, most kids’ clubs activities are completely free. And outside of peak season, there are parent and toddler sessions 3 days a week, too. For your peace of mind, all Thomson Kids’ Club staff have advance DBS checks and hold NVQ Level 2 childcare qualifications. They’re First Aid trained, and there’ll be at least 2 of them on duty at all times. Available May to October.
It’s designed like a cloverleaf with one leaf set aside for toddlers, and edged by sun terraces laden with loungers and palms.
The little ones won't want to leave once they see the menagerie that is the hotel splash pool. With slides, waterfalls and water jets this custom made splash area will keep them happy for hours.
Rooms► View all
Studio sleeps up to 4 with 2 beds, a sofa-bed and a pull-out bed. Centrally controlled air-conditioning not 24 hour. Kitchenette with 2 electric rings, toaster and kettle and a flatscreen satellite TV. Maid service is 5 times a week with towels changed 3 times a week and linen twice.
1-bedroom apartment sleeps up to 4. Twin bedroom and a sofa-bed with pull-out bed in the lounge, centrally controlled air-conditioning not 24 hour. Kitchenette with 2 electric rings, toaster and kettle and a flatscreen satellite TV. Maid service is 5 times a week with towels changed 3 times a week and linen twice.
TripAdvisor Reviews Show more reviews »
Nice Place, Great Staff.....Thomson Take Advantage
We have stayed here several times and enjoyed another great holiday this year. I can understand some of the other comments about the rooms as they are in need of a makeover, and wholly agree with the issues about the sunbeds. Special mention to Sebastian on reception who is a star and an absolute credit to the hotel and Mar hotels. Also Ania who was great with the kids. Thought the entertainment team were average. Puerto Pollensa itself as great ever, as is the walk into town. My major gripe is with Thomson. There are a lot of people who return here year after year and each year the price rises excessively. For next year they are looking at an increase in costs of around 40% which is ridiculous. Eventually they will lose the regular custom, although in fairness I do not think this bothers them in the slightest.More
linz68, Sunderland, United Kingdom
Not as good as expected
We went to the Playa Mar this year on the back of visiting the Mar hotels sister resort Paradise Club & Spa ApartHotel in Menorca last year where we had a brilliant time. Experiencing both I would recommend the Menorcan resort - head and shoulders above this one. Reasons Thomson Entertainment team We hoped for a similar entertainment experience for the kids as last year where the entertainment was delivered by Mar hotels. We were sorely disappointed this year, largely due to the fact that Thomson are the sole occupiers of this hotel. I know the entertainment is designed with young children in mind, but there is no escape from the constant jamboree of inane, banal, "entertainment" delivered by the Thomson entertainment team. It's not the team's fault, it is obvious that they have been told to deliver to a formula that includes inescapable loud, brash commentary plus blaring music and as many opportunities as possible to sell Thomson merchandise as possible. Unfortunately the pool complex isn't large enough for you to enjoy your holiday without it being somewhat spoiled by this. Hi De Hi on steroids. Thomson Reps Having not used Thomson before I found them a little disappointing. When we had a maintenance issue in the apartment which meant my wife had a minor electric shock, there was a real lack of empathy and urgency (once reported to Mar hotels dealt with promptly). Maybe a little more maturity and experience in the team would be beneficial. Rooms Small, a little tired, bathrooms feel a bit grubby, but tolerable. Self Catering kitchen Tiny...almost impossible to cook a family meal in any sort of comfort, but I guess most would eat out or go all inclusive. If you are looking for a great resort in the Balearics, consider Paradise Club & Spa ApartHotel in Cala'n Bosch Menorca. It's just a bit bigger (rooms, etc...not amount of people), the entertainment team has something for everyone in your family. Still part of the Mar Hotel group but not Thomson dominated. On a positive Puerto Pollensa is great, Pine Walk is lovely, Our trip to Aqualand with Thomson was a good day out.More
ewanrunner, Derby, United Kingdom
Loved it last year,,this year...............
Returned here to Playa Mar after a brilliant holiday last summer. For the most part things really have not changed much. The things we liked are still pretty good or better and the things we didnât love havenât changed but for some reason seemed to bother us more this year. Firstly I still think this is a great property for families especially with younger children. The pools are great with something for all ages. There is not the awful scrambling for chairs but you do need to be up pretty early to get your spot, I think they do need more parasols for sure. The best thing about Playa Mar for me is the staff. They really are excellent. From Sebastian, Luis & Claudia at reception to Cristobal, Jose and the rest at the bar, every single person that works here is friendly, helpful & professional. There are some that I did not name but theyâre all very good indeed. Rooms at Playa Mar are quite small but at least the beds were comfy enough. Cleaned daily with fresh towels etc. Yes the rooms need updating but the only real complaint is the kitchen. It is nearly impossible to do any cooking here if you are on self-catering. Even making sandwiches is a chore with so little space. One problem I had again this year is the Thompson team. I genuinely feel badly about complaining over them as I do believe they try hard but for me it came across as lacking. Its not that they werenât nice, especially Nikki who is so enthusiastic and just a great entertainer. I just feel that the activities during the day are a bit boring and ordinary. They really need to get a proper PA system here. The announcements poolside are made from a small crappy speaker so that if you are more than 8 feet away it is either garbled or simply not hear-able. If you were inclined to participate in things you would never hear whatâs happening. I really think (and I am not trying to be cruel or petty hereâ¦) the Thompson team spent far too much time taking the piss out of each other , lot of snarky comments that if there were less of wouldâve been funny but the constant cheeky//smart-assy comments got old after a while. The food here at Playa Mar is so-so at best in my opinion. The food at the pool needs improving. The chicken nuggets for kids are the worst kind of processed rubbish. Chips were tasty. I think a little re-vamp is needed for sure. We usually made our own lunches so it was not a big deal..The drinks all sounded nice but were made poorly and did not taste good at all The restaurant food is presented beautifully but aside from breakfast, I wouldnât recommend it. Again, Tolo and rest of staff here are fantastic which made eating here better than the food wouldâve on its own. I spoke to a few who went AI and they all said it was tough eating there every day, very repetitive etc. A lot of people return here year after year and all in all it is a great resort. Porta Pollensa is lovely with loads of good eating and scenery. I would recommend Playa Mar to people who donât want the craziness of Ibiza or the volume of Old Town Albufiera etc. This is a more quiet property with nice calm vibe. I suppose Iâve nit-picked a little but this place is tough to beat. With a few tweaks to Playa Mar it could be legendaryâ¦..More
noshorebee, N. Ireland
2nd year running
We came here last year for a week and loved it so this time we booked for 10 days. Again the bathrooms are a little tired and the air con could be improved. The only thing that did annoy us was the music by the pool , it was very loud and some guests were turning it down , other than that the Reps were good and entertaining. The Playa Mar staff were as always friendly , helpful and work very hard. The restaurant clean and the food very good, not forgetting the bar staff and their great service and food. Our rooms were cleaned every day. The location itself is beautiful, great for families lots to do in a slow, relaxing way. Would highly recommend .More
Very overpriced for what it is.
We stayed at Playa Mar for 14 nights in Aug. On first impressions the hotel looks really nice but it has lots of flaws. First off the rooms are of a poor standard. This is no way a 4* hotel. The rooms are small, light fittings hanging off, beds are really uncomfortable and don't even have a mattress protector on which I think is really bad. My mother in law had a rip in her mattress and a couple we met out there had water leaking through the light switches. We had a light hanging off the wall and a bit of card holding the shower pump in place. The cleaner missed our room 2-3 times during our stay and when they did come they rarely changed the sheets, just made it back up from the old ones, I know this as my 2yr old spilt his juice on the sheet and it was still there but had just been made up. We stayed in block 1 and it was very quiet but the view was awful with the view of a neighbours house and some trees. The food... Well what can I say, I'm so glad we went self catering as the few days we decided to buy an all inclusive day band we were very disappointed. The food was always cold - people were using the microwave that was there to warm babies bottles up to re-heat food. It tasted ok, but was always stone cold. The kids pools were good fun but if you want a bed then you need to get up at about 5am to put down a towel, on some nights we noticed towels were already down at 1am which gives you no chance really. The Thompson staff on the other hand were always friendly and 2 I have to mention are Jo the team leader and Emily the holiday advisor.. Both of these did everything they could to help us with any concerns we had. The hotel staff are always there willing to wait on you, running around and Christopher is just a little gem, he really does work his butt off to ensure you have a good time. Another mention needs to go to Sebastian on reception he was such a lovely guy, always willing to help and made us laugh daily. The location is lovely, pine walk is absolutely gorgeous and you will find hundreds of places to eat as you walk all the way to the square. We spent every day (bar 2 where we chose all inclusive) eating out and that is what made our holiday. We will return to port de pollenca but no way will we return to playa mar... We will rent an appartment on pine walk next time at Half the cost. We did have a brilliant holiday, but was really disappointed with the hotel. It needs a good renovation, new appliances, better beds, a lick or 2 of paint and better temperature controlling of food. More
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All prices shown are updated once every morning and therefore could change at any time during the day. All prices shown are per person and are based on 2 adults sharing unless otherwise stated. When selecting an offer you will be asked to enter in the number of adults and children travelling, the applicable price will then be displayed based on your chosen party size.
Online savings - Refers to an online discount of 10% on August and 9% on September & October on holidays and applies to the basic adult cost before supplements. Available on package holidays booked online departing between 1st May 2014 and 31st October 2014 Online discount only applies to package holidays booked on firstchoice.co.uk and does not apply to flight only, accommodation only and tailor made flight+hotel bookings. Online discount is not combinable with free Child Places.
Free child places - Free kids offer applies to new bookings only, on selected summer 2014 holidays, subject to limited availability. Only 1 free kids place is available in each selected hotel room or selected apartment type or villa with 2 full paying adults. Other children must pay the full brochure price. Available on First Choice holidays only. Free child places may not be combinable with other discounts.