You get a really big pool and a children’s splash park at the family-favourite Aparthotel Playa Mar.
This aparthotel is in a scenic spot beside the mountains. It’s got big outdoor pool and loads for kids, including a splash park and a Thomson-run Kids’ Club in summer.
You’re a 20-minute coastal stroll from Puerto Pollensa’s centre, as well as its main beach. Along the way, there are sandy coves and littler beaches to explore. This hotel will no longer be a Family Resort from May 2016. But don’t worry, it’ll still offer family-friendly holidays with Thomson Kids’ Clubs.
TripAdvisor Traveller Rating
Based On 1272 reviews
- Official Rating
Food & Drink
Bed and Breakfast
|Dining options||Breakfast||Lunch||Evening meal||Drinks||Snacks, Icecream|
Buffet breakfast and dinner.
Buffet breakfast, lunch and dinner. Unlimited national beer, spirits and soft drinks. Tea and coffee. Sandwiches, fruit and kids' ice-cream.
Facilities ► View all
Thomson Kids' Club May to October
From May to October 2015. Designed for 3 to 11 year olds, Thomson Kids’ Club offers two hours of activities, 5 or 6 days a week. And that includes at least three evenings. It’s split into sections, with Tots for 3 to 5 year olds, Team for 6 to 8s, and Tribe for 9 to 11s. Best of all, most kids’ clubs activities are completely free. And outside of peak season, there are parent and toddler sessions three days a week, too. For your peace of mind, all Thomson Kids’ Club staff have advance DBS checks and hold NVQ Level 2 childcare qualifications. They’re First Aid trained, and there’ll be at least two of them on duty at all times.
It’s designed like a cloverleaf with one leaf set aside for toddlers, and edged by sun terraces laden with loungers and palms.
The little ones won't want to leave once they see the menagerie that is the hotel splash pool. With slides, waterfalls and water jets this custom made splash area will keep them happy for hours.
Rooms► View all
These light and airy 1-bedroom apartments can sleep up to four. They come with a twin bedroom and a sofa-bed and pull-out bed in the lounge. There's centrally controlled air-conditioning not 24 hour, plus a kitchenette with two electric rings, toaster, kettle and a flatscreen TV. Maid service is five times a week with towels changed three times a week and linen twice.
These light and airy studios can sleep up to four. They come with two beds and a sofa-bed and pull-out bed. There's centrally controlled air-conditioning not 24 hour, plus a kitchenette with two electric rings, toaster, kettle and a flatscreen TV. Maid service is five times a week with towels changed three times a week and linen twice.
TripAdvisor Reviews Show more reviews »
fantastic 1st holiday in puerto pollensa
We stayed here at start of July. !st holiday abroad with me, my husband, son(13) and daughter (23). I chose this hotel after much reading and reviewing of hotels in puerto pollensa and was not dissappointed. the hotel is first and foremost a family hotel, and i did have slight reservations that the children would all be much younger than my son. this did turn out to be the case and the entertainment reflected that, loads going on for younger children which can get a bit loud around the pool until 3pm but it has to be said the entertainment team were fantastic and their enthusiasim knew no bounds. not what we were looking for but at least there was a bit of life about the place. the music did die down around 4pm which was nice as it was a great place to just relax and enjoy the pool in the late afternoon sunshine. we were all inclusive, which i chose on booking, despite the fact we initally only wanted half board, the price on that particular day was the same for all inc and half board so it was a no brainer really. i am so glad we chose all inc as the food was fab, yes it did get a bit repetative towards the end of the week but there was a good choice, loads of fish and meat dishes and seafood which is right up my street plus they had theme night which was great.. the drinks were all included which saved us a fortune as we did become a bit partial to a late afternoon cocktail or sangria which were all free as was fruit and bar snacks. the location was fab. we were in block 1 room 311 overlooking the pool, which i requested with thomson and we got what we asked for. we were in a one bed aprtment, which was on the small side, but spotlessly clean. the maid service was daily and towels changed daily also. the only major gripe was that the rooms were very tired. yes, there were loose light fittings and the kitchen was not what i would be happy to cook/eat in,rusted plate rack and cutlery wasnt the cleanest (as depicted in some traveller photos) but the addition of a fridge, full size was great and in the grand scheme of things wasnt the end of the world as it was just a place to sleep.. this was all fine as the rest of the hotel was beautiful with lovely flowers everywhere and the restaurant, entertainment complex and reception all looked as though they had been rennovated/built pretty recently. the whole place was spotless with lots of staff cleaning daily. puerto pollensa is stunning! we had a lovely walk at least 3 times daily along the stunning pine walk to the busy town/shopping area which is where we usually turned back and retraced our steps, it was just so relaxing with loads of eating places along the way. there are nice little pockets of beach on the pine walk, difficult to get a bed but we just swam and sat under a tree. be careful of sharp rocks at some points along pine walk beach as my hubby and son got a few sore ones, larking around as you do while on holiday. water is very shallow though and safe for swimming. we did venture further along towards the other end of town, beyond the marina to a much larger beach. was lovely and clean and plenty of sunbeds at 13 euros for 2 beds and a parasol which lasted you all day if required. one word of caution though, there are jellyfish which appear later in the afternoon once the tide comes in and can give you a painful nip. if this happens get a spray from the coastguard which eases it. my daughter and son were both stung but the pain didnt last beyond a day. coastguard did say however that by mid to late july the place is covered in them as they are washed over from potugal. overall it was an amazing, relaxing holiday in a stunning location and i would love to go back next year. i have saved the best for last. the staff. they were fabulous, helpful, courteous at all times and always had a smile. in particular the management staff in the restaurant, they couldnt have been nicer as was the reception staff. have to name check jose the barman, he was fab and couldnt do enough to make us feel welcome in the bar at night, plus he had a great memory as he remembered our order everytime, despite being run off his feet and working 7 days/nights. its the staff and surroundings that make it. the only reason i didnt giive it 5 stars was the tired bedrooms but i suspect the hotel is a work in progress and this might be their next project. i would most certainly return despite it catering for families with smaller children. fantasticMore
debs2712, paisley, renfrewshire, scotland
Good but could be better!
Currently staying at the hotel, we have been here a week. Firstly hotel staff are great and work tirelessly. The thomson team, Chris et al are also hardworking and good fun. We are all inclusive and can safely say the food is great - loads of choice and always fresh. Lots of fresh fruit and themed nights are also nice. Bar area is good with plenty of shade - the evening entertainment is generally pretty poor in comparison to other hotels we have stayed at but the thomson team are doing their best! Rooms are smallish and a little dated. We are all inclusive so not worried about the kitchen but we would not have wanted to rely on it for any cooking. The rooms are generally a little tired especially the bathroom and not as clean as some we have stayed at. Our biggest gripe is the pool area. Last year we went to Tenerife and there were at least 4-5 maids scrubbing the pool tiles each morning with disinfectant - this is certainly not the case here. The tiles are sometimes grubby and some days there is dirt, hair and mould on the tiles around sun beds and the pool. Don't want to give the wrong impression, overall the hotel is good but they are missing a couple of important areas which many people notice! More
Most horrible experience. AVOID
Booked hotel, using my credit card. Total for hotel room was 500, on arrival we have asked cancel this reservation and took all inclusive. They gave new bill 1350 and we paid that on arrival with husbands credit card. I have asked twice if everything will be okay and I wont be charged for first reservation and if everything is paid. And people from reception said that no worries, everything included, paid. After 2 weeks we came home and after 5 days when we was already home they have charged me again 500 euro. Like a amount for first reservation. They never didn't mentioned during our stay in hotel that we should pay something else. That was unauthorized transaction made by them when we was already home. We are really disappointed. In legal agreement says that bill should be paid on arrival and that's what we did. Tried to contact them, asked to speak with hotel manager but never didn't receive call from them as promised. Lady from reception said that ALL INCLUSIVE doesn't mean room and food, that was only food and 500 that's for room. First time hear that ALL INCLUSIVE includes only food. And they supposed give us new total bill on arrival not charge without permission to use my credit card. Hotel room dirty, sandwiches in bar old as was lying all day in sun without fridge. AVOID!!!More
Enjoyable family holiday
We was greeted upon arrival with a glass of sparkling wine and juice, sweets and biscuits for the younger ones, we was immediately impressed by the place, decor around reception was clean and tidy. The rooms. The rooms was ok small & dated but kept clean and updated with clean towels everyday of our 10day break. The kitchen was very small and didn't look overly clean. We upgraded to all inclusive so we didn't use this facility. The beds was comfortable contrary to other reviews. The pool. The pool is very good for the children, sloping gently at the shallow end and also slides in the splash pool. Sadly there is green algae growing around parts of the pool which was slightly off putting and on a few occasions, I spotted the lifeguard sweeping dirty stagnant water back into the pool. But overall myself and my family loved our days lazing by the pool. Food & drink We upgraded to all inclusive as it was quite good value for money, 35e per adult per day and around half this for children. Food was always a good standard tho as with most all inclusives does tend to get a little repetitive. Plenty of choice for children and adults alike. Even desserts such as cakes fruit and ice cream for the kids with a selection of sweets n nuts to add the the ice cream. Breakfast, lunch and dinner was generally good. Drinks was good quality my wife mainly drank the Cava and I had either a beer or sangria. Most spirit's was also included in the all inclusive. Sun loungers. We was very pleased that the management have dealt with the universal problem of towels on sunbeds. The pool area was closed until 8.30am. I was waiting at 8.15 every morning along with around 20 other guy's for the pool to open. All loungers was gone by around 8.45. Any towels placed earlier than this was removed by staff and taken to reception. Overall I would definitely return to the playa Mar even though my boy was hospitalized but nothing to do with the playa Mar. During my son's stay in hospital Thompson reps were very helpful and assisted our needs. Staff and reps was always polite and generally helpful with any queries. My boy said kids club was boring but seemed popular with other children. He totally loved the pool area and it was a safe environment for him. More
Stayed here 11th - 18th July 2015 Fantastic hotel food outstanding staff are phenomenal. I've never seen such amazing service. Everyone seemed so happy in their work! Facilities all very clean and tidy. Frustrating that we had to queue for a sunbed but that happens everywhere. Rooms were sufficient size and cleaned to a very high standard. Only one let down was the air conditioning, could do with being updated in order for bedroom to benefit from cool air. We have already booked up for next year we had such a good timeMore
Mindwizzard, Edinburgh, United Kingdom
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