This place has it all, from a splash park to a scuba diving school – not to mention 5 pools and as many restaurants.
Palms, pine trees and lawns surround this hotel, giving it an away-from-it-all feel. That said, you’re right next to Cala Mandia’s white-sand beach, and just a 5-minute drive from Porto Cristo.
There’s a choice of 5 pools, including one that’s adults only. There’s also a splash park, complete with a giant pirate ship. And for meals, there are 5 restaurants, including a Fifties-style diner.
TripAdvisor Traveller Rating
Based On 857 reviews
- Official Rating
- Lifts: 10 in building A only.
Holidays in premium hotels
- 90% customer scores
- Platinum Villas available
- Platinum Cruises available
- 20kg luggage allowance
- 4T and 5T hotels
Food & Drink
|Dining options||Breakfast||Lunch||Evening meal||Drinks||Snacks, Icecream|
Full Board buffet meals. Late Continental breakfast 10.30-11.30. Selected local and international alcoholic and non-alcoholic drinks 10.30-24.00. Coffee and tea 13.30-18.00. Beer, wine, mineral water and soft drinks with lunch and dinner. Snacks and ice-cream 10.30-18.00. Pastries 13.30-18.00 and cakes 15.00-17.00.
Facilities ► View all
With a separate kids' section for the little ones.
Insi's Family Splash pool
With exciting water features, beach-entry shallow pool, kids' slides and attractions, baby pools and toddler splash areas. There really is something for everyone to enjoy. Open May to October.
With an indoor pool, sauna, steam room, sensation showers and a choice of treatments.
Rooms► View all
Superior family suite sleeps up to 4 with a separate bedroom with king-size or twin beds, LCD satellite TV, Wi-Fi at a charge, rain shower in bathroom, separate Kids' Den with full twin beds and games zone with additional LCD TV - games console on request at a charge. As well as towel change 3 times a week and linen change twice a week. They are the same as family suites but are located in 'Zone A' - the main pool area with the beauty centre, a buffet restaurant and entertainment area.
These family suites are located 'Zone A' - the main pool area with the beauty centre, a buffet restaurant and entertainment area. They sleep up to 4, with twin beds and 2 extra beds in the lounge. Towels are changed 3 times a week and linen change twice a week.
TripAdvisor Reviews Show more reviews »
Nightmare - busy, deposits for most things, rude Germans!!
I was looking forward to visiting Majorca with my Wife and 2 year old son for the 1st time, however from the first night I was regretting it! Arrived late, Night Porter barely spoke English, eventually got to room after nearly 10 minute walk. Was a nightmare to get hold of any milk for our sons milk feed. Now bare in mind we are 'All Inclusive' - on arrival we get 1 bottle between 3 of us - we find out the next day that they do not replenish any water in rooms, so every meal time you lug empty bottles around, fill up at buffet and then carry back on a 10 minute walk to your room (Family area seems to be at the furthest point from reception and restaurants)!! The temperatures were around 32 in the day so water is a must. Restaurants were chaos, Queue to get in, Queue's at all buffet stations, they would not let you use inside Air Conditioned seating until they literally could not put off any more - madness! Food was ok, but we went to Tunisia in March and the food was a lot better, drinks served to tables - a proper holiday treat! There were 2 bookable restaurants (Flower Power & Surf one) - can never book, can only book 2 days in advance, they never answer phone to allow you to book, and when you ask in person they say they are full and call up! Had to go on a walk to reception to pay a deposit for a ticket to then walk elsewhere on site to get a kettle, beach towels, bikes etc You have to pay for WIfi and Computers, the Hotel has no control of beach they refer to as theirs - you get pounced on to pay for a bed or shade umbrella - in the resort there are not enough pool loungers - most were empty of people, but reserved by towels - and no joke majority were Germans! Other than these loungers there was little shade available so on hot days you stayed in your room until a cooler time, or dared a short outing. Swimming pool was very good, and our Son was loving the slides. There was also a playground that had plenty to do on, and a children's club / area, only thing was again outdoor shade netting above was either missing or damaged. We had a Car from arrival but there was no Hotel Car Park. Good selection of TV channels, Fridge in room handy. However no bath in room which was a pain with a young child who needed a bath most days from being in pool / beach. Our little lad had several encounters of German children pushing him off playground equipment, disappointing from children! Overall I would say that the facilities were good, but there is rarely a personal feeling to the service they offered, it is nice to go on holiday and feel looked after, rather than an inconvenience. We gave feedback to the resort while there, we had a call to thank us for feedback and would pass onto Manager - that was the last we heard!! Would I return - never!!More
Markandjanettew, Sheffield, United Kingdom
Having stayed at Insotel Cala Mania in Early September last year, I thought it was time to give a review. In a nutshell it met all our needs. Our room in block C over looked the pool and was next to the water park which was ideal! The room was clean and refurbished and had cbeebies as well as other British channels. The food was varied which appealed to adults and children especially the fresh waffles! We loved it so much we are returning again in June!More
Sarah M, Bristol, United Kingdom
Good family holiday
Stayed at this hotel for a week late August / early September. First impressions were good as we walked into reception and looked out over the complex. We had booked a room with a bath (travelling with a toddler who isn't comfortable in a shower) but upon entering our room we saw it was a shower rather than bath, however, the reception staff sorted this very quickly and we were unpacking in our new room 15 minutes later. The room was in area A, nicely decorated with comfortable beds, decent living area space and British tv channels (including kids tv). I was impressed with the food and always found something nice to eat, as well as trying some things which were new to me (swordfish, for example). Where this hotel scores really highly are the pools and play areas for kids. The splash park was fantastic and there is a large play area which also has some shade, great for letting the little ones run around. We didn't encounter any problems getting sunbeds however we rarely arrived at the pool before 3pm so that may explain why! The staff all seemed friendly enough, and the adults only area was a nice place to relax for an hour. Charging for wifi at what Thomson class as a Platinum hotel is disappointing. We were in a Viva hotel in Majorca the previous year (same category of hotel) which had free wifi throughout the hotel. We also found the quality of the drinks better at the Viva hotel, however, the Insotel Cala Mandia was better on all other fronts. I would return to this hotel in a few years time.More
I visited the resort in April last year for a 10 night break with my wife and 14 year old stepdaughter. The hotel had just opened after the winter break so check-in took about 90 minutes while the staff battled with technical gremlins. We were located in area A and were pleased with our room as it gave our 14 y/o an area to herself which she was quickly able to fill with discarded clothing and make up. The rooms were very clean with an excellent bathroom. Lots of space. Our balcony looked over the main pool and across the beach to the other end of the town towards the big Blau hotel. We were all very happy with the food in the main restaurant. Over our stay, as the hotel became busier, the other dining area opened as well as the 'Diner'. We ate in the diner once but it was pants. Really disappointing. The food was just 'blah'; over cooked burgers etc and the service was lacklustre, in fact the opposite of the other dining options. The grounds of the hotel are very nice and there was plenty of space around the pool, no trouble locating sunbeds at noon. The adults only area looked very nice with their own dedicated pool/bar. We went for a game of tennis which is over in the main family complex and this area appeared to be a lot busier. The other complex didn't seem to be open but it looked like a more laid back area. There is a 4th complex located on the outskirts of town towards Cala Romantica but this was closed for renovation. As Insotel purchased the 4 hotels to combine them it has had a detrimental affect on bars, restaurants etc in the area so most were closed. I was wanting to watch a match on the telly but nowhere had Sky, after wandering around the town then on to the next resort and helping a bloke move panels for his roof I finally gave up and took a taxi to Porto Cristo! The surrounding area is fantastic, the beaches at Calas Mendia, Anguila and Romantica are fabulous and all within walking distance, the coastal walk to Romantica is especially nice. Bring plenty of fags. My wife still hasnt given up and due to the lack of businesses surviving this financial climate we had to make an emergency tab run to Porto Cristo where we at least knew there were definitely Tabac shops. PC is a lovely town and we usually visit it once or twice during July when we stay in Sa Coma. We just missed Rafa Nadal taking an evening stroll from his villa on the clifftops but had dinner along with Ruud Van Nistelrooy in a lovely restaurant around from the port. For shoppers Cala Millor isnt too far away and taxis here are very reasonable. Back to the hotel. The entertainment was unintentionally hilarious, the 'comedy' act being particularly woeful but brilliantly bad at the same time - man puts windbreak on stage then proceeds to do the going down the escalator/walking down the stairs routine behind it. I'm sure he did a gymnastic routine as well. The location of the entertainment isn't the best, a low stage generally hidden from view behind pillars, which turns out to be a blessing in the end! The bar in the evening is not very pleasant as it's just a general scrum to get served by grumpy staff, this is a great shame and a little perplexing as it really makes you want to spend the evening elsewhere. We found some lovely bars which opened during our stay and spent time there, either that or we went to Porto Cristo. So, beaches and countryside lovely, if a bit hilly for some though the 'ting-ting' will take round most places if you don't want to walk. Hotel food very good, bar in the evening a big disappointment. Pool area very good, plenty of sporty activities and big spacious rooms. We bought the wf-fi for a few days but you can only have 2 devices connected at one time, the 3 of us were forever knocking each other out.More
cb2541, Dumfries and Galloway, United Kingdom
Very poor location
We went to cala mandia last year September 14th for one week best hotel we have been in lovely food daytime great for kids but night not very good my teenagers were board very rude Germans and location very poorMore
Natalie C, Middlesbrough, United Kingdom
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