This place has it all, from a splash park to a scuba diving school – not to mention five pools and as many restaurants.
Palms, pine trees and lawns surround this hotel, giving it an away-from-it-all feel. That said, you’re right next to Cala Mandia’s white-sand beach, and just a 5-minute drive from Porto Cristo.
There’s a choice of five pools, including one that’s adults only. There’s also a splash park, complete with a giant pirate ship. And for meals, there are five restaurants, including a Fifties-style diner.
Full Board buffet meals. Late Continental breakfast 10.30-11.30.
Selected local and international alcoholic and non-alcoholic drinks 10.30-24.00. Coffee and tea 13.30-18.00. Beer, wine, mineral water and soft drinks with lunch and dinner.
Snacks and ice-cream 10.30-18.00. Pastries 13.30-18.00 and cakes 15.00-17.00.
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We stayed for a week during early May - low season. It was our first holiday abroad with our little boy, 11 months old.
The Good -
The facilities for small children and babies is fantastic. There are lots of high chairs available in the restaurants and we never had to queue for a table inside or outside (but the hotel was quieter than at peak season I guess). There were several playgrounds available for the children and babies. The large playground in Block C is FANTASTIC! Very clean and soft ground, very safe and plenty of room for children of all ages. The splash area in Block C is also fantastic, with small slides and water fountains for babies, and larger slides for toddlers and any adults young at heart! Our 11 month old loved the shallow pool near to the Baby Club - well shaded and clean.
The Spa is fantastic - best massage I have had before from Christina - and the indoor pool, and spa circuit is brill. 70 Euro for a 50 minute massage (but felt longer!) and use of the spa all day.
The rooms were clean and modern. In particular the shower was lovely. TV with a range of UK channels, including CBeebies.
The food in the 50's diner was better quality than that available in the buffet.
Bikes can be rented for 50 Euro deposit each, and it is a safe cycle in to Porto Cristo along a cycle path.
Breakfast in particular was very good - every juice, meat, cereal, bread, cheese that you could ask for. Pancakes, omelettes, every type of egg. Yoghurt, fruit. and a microwave to heat baby food.
The Bad -
If you were travelling with no children I would not recommend this hotel. It is definitely targeted at children and is therefore loud and boisterous.
The cocktails are pre-mixed from a machine (maybe not in the adults area) and are not very nice and weak.
There are no lifts in block C therefore we had to carry bags and prams up the stairs. No porter offered to help with our bags - if fact I didn't see a porter all week.
Block C is across two roads, which is a bit of a pain crossing them everyday. However there are zebra crossings and cars and buses were courteous and stopped to let us cross most of the time.
The food in the buffet is hit and miss. The food cooked to order is usually good quality but the rest is not great. I have stayed in AI First Choice hotels before with MUCH better variety. No table service for bread, water or coffee.
The pools were very cold, but they most likely warm up in peak season.
There were charges for the day beds by the pool and for faster wifi.
Overall I would definitely recommend this hotel for families with children as the facilities are great and they will always be something for them to do.More
Great Family Break
We had an excellent stay at the Insotel Cala Mandia Resort for our first family holiday. Our one-year-old had a fantastic time owing to the countless family-friendly amenities. Set across three sites, separated by a road, the âfamily siteâ (with splash parks, playgrounds, etc) is on a different site to the main restaurant, bar and salon; a slightly unusual layout but it takes less than 30 seconds to travel between site entrances and we found that moving between the sites broke up the day nicely. There are numerous pools across the sites, catering for all ages â a highlight for us was the under-fours pool, adjacent to a baby and toddler playground. Food and drink are available on all sites throughout the day and there are mini-markets just outside the hotel entrance(s). Said shops stock kids toys (inflatables, buckets and spades, etc) in abundance and was also handy when we ran out of nappies! The beach is within walking distance at the back of the hotelâs main site, with both steps and a ramp leading to it, and another playground on route. Being a public beach it isnât as clean/maintained as one attached to a resort but is fine for an easy excursion. With a picky eater, we were restricted to the main buffet for our evening meals but were pleasantly surprised with the selection and quality of fare on offer. Evening entertainment is largely family oriented, with episodes of Peppa Pig preceding the mini-disco, followed by another act which goes into the evening. Although the resort is largely geared at families, couples shouldnât overlook it as there are adult only areas (with your pick of sun-loungers) and itâs unlikely youâd struggle to get a restaurant reservation, as families flock to the main buffet. Rooms are spacious, clean and airy (Iâd recommend you specify a pool-view room when booking). Staff are friendly and efficient. Overall I would definitely recommend this resort.
Some practical information for young families: Deposits are required for numerous things (kettle â¬20, safe â¬10 deposit + â¬16 fee, towels â¬20 each and can only be swapped once per week). Rooms have fridges. Cows milk can be bought from the mini-markets or hot milk is dispensed from the coffee machines in the bar/snack bars. Chilled water is also available from machines. Rooms have a walk in shower (no bath) with a lower (waist-high) shower attachment in addition to the overhead one. In the family room, the âchildrenâsâ room is next to the front door and the door can be opened from the inside in spite of the lock â there is a chain at the top of the door, which we had to use for our would-be escapee! There are televisions in both sections of the family rooms (airing CBeebies and Disney Channel - a relief if it rains!). The pool area and restaurant on the main site is on the lower ground floor (-3) so you need the lift if you have a buggy/pram (there are more lifts beyond reception). There are washing machines available on site. There is no iron in the room (probably another deposit). Transfer from Palma airport is approx. 1hr30min. NB: we found these only slight inconveniences which didnât impact our enjoyment of our holiday.More
Lovely relaxing break
Brilliant hotel staff very helpful and friendly great food perfect relaxing hotel. The adult area was brilliant the lunch in the south bar was lovely and the bar staff very helpful. A taxi ride in to portio cristo was only 7euros and only took 5minutes. It's a lovely little harbour village. All though you do have to pay to use the indoor pool if the weather is good you won't need it. We have had a lovely relaxing break would come again More
Short break all inclusive
We booked for a short 4 night break and were very happy with the stay.
Room - we had a family suit even though we brought no kids with us. Room was advertised with games console but this was not the case and we needed to leave a 300 euro deposit for it. Otherwise room was great, loads of room, great shower and balcony.
Site - we stopped in site B which was not far from the main site, it had its own pool and snack bar that was mostly closed. We preferred to stay at the adult area on one of the double beds by the pool. Perfect! As it states it's an adult area, the odd adult does try to test it but they are told to leave straight away and too right there is plenty of space on site for children. Some cocktails you have to pay a surcharge but otherwise there is enough to get you on your way. Have a good walk around on your first day so that you know everything that is available to you and also book in advance for the different restaurants on site.
Food - plenty of selection and if you require a snack In-between meals then snacks are always available.
Beach - just around the corner and very nice with blue seas, worth a little walk around the outskirts so that you may take in the views.
Notes - if you want a bed by the pool get up early.
If you bring an iPad and want to watch films expect the wifi to be slow, we played iTunes and it was temperamental.
Enjoy your holiday and we hope it's sunny for youðMore
Good clean hotel with limited amenities for adults without children
It is a large complex with Reception in the main building on level â0â with all food and drink facilities on level â-3â
We were there on the second and third weeks of opening, 24 April â 08 May 2016, unfortunately the weather was not good during this time with only six days warm and sunny, the rest cold and some with rain.
During our time at the resort there were more children under 5years than there were adults. The entertainment was geared towards the younger children and not suitable for adults without children. At meal times the children were very noisy and robust as they were at the entertainment 8pm to 10pm.
ALL INCUSIVE meant all food and drink and a low speed Wi-Fi, everything else was extra which means the term ALL INCLUSIVE should clarified.
Our room was ultra modern, cleaning every day with towel and sheets changed at least every other day. We were situated on level â0â which was a long way from all the main facilities. There was no tea/coffee making equipment in the rooms and the refrigerator was empty. We had to go to a local shop to buy bottled water and other refreshment drinks for use in the room. To bring hot drinks to the room meant that it would be cold by the time we arrived there.
The Hotel consists of the main hotel building and two hotel annexes across the roadway. Anyone situated in either annex will be inconvenienced by having to cross the roadway to get to the main building with all food and drink facilities, even more so when the weather is bad. Most of the childrenâs play areas were sited in the annexes across the roadway.
We had a reasonable time because we were determined to enjoy ourselves.
We would not recommend this hotel at present for couples wanting a quiet and peaceful holiday.
Based on my wifeâs and my experience we grade this hotel 3 star max.
We are a young elderly couple with loving grandchildren.More