Insotel Cala Mandia Resort  

This place has it all, from a splash park to a scuba diving school – not to mention 5 pools and as many restaurants.

Palms, pine trees and lawns surround this hotel, giving it an away-from-it-all feel. That said, you’re right next to Cala Mandia’s white-sand beach, and just a 5-minute drive from Porto Cristo.

There’s a choice of 5 pools, including one that’s adults only. There’s also a splash park, complete with a giant pirate ship. And for meals, there are 5 restaurants, including a Fifties-style diner.

TripAdvisor rating

Based on 830 reviews

  • Official Rating
  • 545Rooms
  • Lifts: 10 in building A only.

Platinum

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Food & Drink

Dining options Breakfast Lunch Evening meal Drinks Snacks, Icecream
All Inclusive

Full Board buffet meals. Late Continental breakfast 10.30-11.30.  Selected local and international alcoholic and non-alcoholic drinks 10.30-24.00. Coffee and tea 13.30-18.00. Beer, wine, mineral water and soft drinks with lunch and dinner.  Snacks and ice-cream 10.30-18.00. Pastries 13.30-18.00 and cakes 15.00-17.00.

Facilities ► View all

Outdoor pool

With a separate kids' section for the little ones.

Insi's Family Splash pool

With exciting water features, beach-entry shallow pool, kids' slides and attractions, baby pools and toddler splash areas. There really is something for everyone to enjoy. Open May to October.

Prestige Spa*

With an indoor pool, sauna, steam room, sensation showers and a choice of treatments.

Rooms► View all

1-bedroom apartment with bath and shower

1-bedroom apartment sleeps up to 4, with towel change 3 times a week and linen change twice a week. These apartments are in Zones A and C and have separate bedroom with twin beds and 2 sofa-beds in lounge.

2-bedroom apartment

2-bedroom apartment sleeps up to 6, with twin bedrooms, 2 sofa-beds in the lounge and an extra bathroom. This room comes with towel change 3 times a week with linen change twice a week. Wi-Fi is at a charge. You'll find these apartments in 'Zone B' - the quiet area with the Flower Power buffet restaurant.

TripAdvisor Reviews Show more reviews »

Fantastic Holiday

This hotel proved to be a great place to spend a week late in the season. The superior family rooms were modern, clean and spacious. The staff were friendly and helpful. The all inclusive food and drink selection was huge, meaning that everyone could find something they liked. Whilst we were at the hotel we hired bikes, squash and tennis equipment. Porto Christo is easily reached in a taxi €7 and the are three beaches in walking distance. More

starwave,

Brilliant Hotel

Stayed at this hotel recently and well what can I say me, my partner, sister and her partner could not have picked a better hotel. The adults only pool and bar was lovely that's were we spent most of our time and all drinks were branded. The staff can not do enough for you. There is plenty of food to choose from even for the fussiest of eaters, from rice, salad to fish/meat being grilled in front of you, also a kids food section. Our rooms were spotless on arrival and they were kept extremely clean during the week. The only flaw for this hotel is the evening entertainment (for adults) was appalling. I would definitely stay again at this resort but the entertainment would need serious improving. Overall fantastic hotel and excellent staff.More

Katie S,

Too many people for the facilities

The hotel facilities could not cope with the number of people staying at this hotel. While August is clearly the busiest month: you simply queued for everything. The food was good quality, especially by all-inclusive standards, but the number of flies on and around the food was very unappetising. The fly problem was mainly with the outside restaurant, which in a way is understandable, however given the indoor restaurant did not serve food at lunchtime meant you had no choice but to take food from the outside restaurant. The lifeguards in Area A were fairly useless and were frequently moving from pool to pool and chatting among themselves, which didn’t help with preventing children from defecating in the main pool. This resulted in the main pool being closed for over 2 hours at a time; something that happened frequently throughout our stay. The complete contrast with lifeguards in Area C who were superb and patrolled the waterpark extremely well. The entertainment team were excellent and put 100% into everything they did, both day and evening. Unfortunately the lack of seats for the evening entertainment meant that if you didn't have one by 8pm, you were out of luck. Given the entertainment didn't start until 9:30, the nights you rushed dinner to get a seat for 7:45 left you with bored and irritable children after the 90 minutes wait for the entertainment to start. There are lots of comments on here about the layout of the 'resort'. There is a road between every area. Yes there are zebra crossings and there is a roundabout to keep the traffic speed down. However crossing the road, with children, towels, pushchairs etc… to go from a sunbed to lunch is not the most family-friendly of tasks. While the hotel have decided to call it a resort, you could very easily call describe it as 'four hotels that share facilities'. The final disappointment was that you could not use lilos in the pool. This was due to how busy it was. While it was the correct rule given the pools was crammed just with people, I expect to use lilos in a family resort. While the hotel was not ultra-expensive, neither was it cheap. The two rating is probably a little hard on the hotel, but for what we paid, it was below average (which is 3*'s here) hence the 2 rating.More

Jamie_B1978, Leigh-on Sea, United Kingdom

Fantastic hotel, a great value … though, needs to be improved.

Hola! We just returned from a week holiday at the Insotel Cala Mandia Resort. I agree, it really is a fantastic hotel and a great value for your money; however, having spoken with other guests and read various reviews, timing is everything! We were there at the end of the low-season (autumn holidays for most European students), and the hotel was perhaps at most, half-full. It was not overcrowded, and only a few times did we have to wait for a sun bed. Given the size of the hotel, and limited pool/sun bed ratio, I could not imagine being there in the high-season; and for that reason, I would only go in the low-season. PROS - Hotel staff: The helpful front desk team, the energetic Kids Club group, the alert lifeguards, the superb chefs, and the efficient restaurant wait-staff ... I can only highly compliment what an excellent team they are. Bravo! - Restaurant: unique and vast selection of local and international foods. - Activities: The splash park was by far the selling point of our holiday. I appreciated that there were lifeguards not only at the top of the slides, but at the bottom; and moreover, at the entrance, which gave me the piece of mind knowing my children were safe at all times. What I did not appreciate was that it was only open from 10:30-13:30 the last week we were there; whereas, the the previous week, it was open until 18:00. Not really an ideal way of cutting costs, especially as it was the 'place to be' for the kids and impossible to get a sun bed (with the new change of hours). The Kids Club is superb and the daily actives are well-planned. - Spa: I had the Mediterranean package, which included a scrub, wrap and massage. Just heaven. Thumbs up to Claudia - she's excellent and well-trained. - International guests: we met fabulous people from around the world, from England, Scotland, Switzerland, Germany, Japan and France. Like at every hotel you will get your fair-share of mannerless people. Yes, my toes were stepped on a few times in the restaurant. I even had to plead for a sun bed from a German family who were occupying five. I guess their two year old toddler needed to have her own bed, as well. But really, I think you will encounter those types of people every where you go. CONS - Resort layout is not ideal for families with small children, as to get to the splash park and Kids Club, you have to cross a relatively congested roundabout (crossing the road twice on well worn zebra stripes). Perhaps some sort of pedestrian bridge could alleviate this problem, or simply having a crossing guard managing the traffic? - Room cleaning standards, ugh. We had to initially change our room after noticing that one of our AC units had a musty, molding smell (and was causing our highly sensitive allergic son to react); as well, there was mold growing in the bathroom tiles. Our new room was much better; although, just not up to the standard I would expect for a family staying for a week. Fair enough, cleaning does not need to be spotless during the week; however, the rooms NEED TO BE deep-cleaned upon arrival (there were finger prints all over the closet doors, juice/pop spilled under the sofa, kiss marks on the mirror, feces on the outside of the toilet and again, mold growing in the grout of the tiles). Once again, I requested the room be thoroughly cleaned (and even felt a little guilty for my second request). - All-Inclusive: Our room mini-bar was not stocked with anything. At an all-inclusive hotel, I would have expected at least a bottle of water, a cheap bottle of the hotel wine (for the parents to enjoy once the kids are asleep), or soft drinks. Nope, nothing at all.More

Spatzl_Spatzl, Geneva, Switzerland

Honest Review

I will start with the positives of this hotel.The Hotel its self was very nice and clean.There was good entertainment on every night for the kids,always something happening.The food was really nice and always plenty of choice.There was a good choice of pools and my kids loved the splash park,very well kitted out,always a lifeguard on and very helpful. Now the negatives. The Hotel is in the middle of No where so we were glad we only stayed got a week as we would have been extremely bored had it been any longer.First Choice had advertised a list of excursions to go on but they werent truthful on how long we would be on the bus for.We did the Marine land trip to see the dolphins after being told it was roughly 50 mins on the bus (thats ok we thought) more like 90 mins by the time they pick up several other people,hardly worth it,kids were being sick on the bus because it was taking so long.The excursion itself was extremely over priced for what it was.We got round the park in 2 hours then had to wait a few hours in a sports bar waiting on the bus to pick us up,Hardly worth 160 Euros.That put us off doing Any more Excursions.Our first night at this hotel got off to a bad start as First Choice had us arriving at the hotel at 10pm so we were all very tired and Hungry with two Grumpy kids and the Reception staff were very unhelpful in assisting us to our rooms,,as all the rooms are placed outside the hotel and it was very hard to find where we were going,we then had to wait 30 mins until the Food court opened and all that was on offer was Brick hard Rolls,ham,cheese and salad.....Hardly a nice meal for your first night on Holiday.We didnt like where our room was positioned because it was open to the street and if you were returning late at night yourself it felt very dark and eery.Lastly when we were here this Hotel seemed to cater more for a German Croud.We dont mind a mix of Nationalities atal but not too many Germans in one go as they proved to be quite Rude at times and Very Dour faced.Our Whole trip here we barely got a smile or conversation and the kids found it very hard to meet and play with new friends as the Majority were all German speaking.For all these reasons i wouldnt return to this Hotel. Note:The staff in the Restaurant were friendly and worked so hard but shame about the staff at Reception.More

jackiet123, Glasgow, United Kingdom

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