This place has it all, from a splash park to a scuba diving school – not to mention five pools and as many restaurants.
Palms, pine trees and lawns surround this hotel, giving it an away-from-it-all feel. That said, you’re right next to Cala Mandia’s white-sand beach, and just a 5-minute drive from Porto Cristo.
There’s a choice of five pools, including one that’s adults only. There’s also a splash park, complete with a giant pirate ship. And for meals, there are five restaurants, including a Fifties-style diner.
TripAdvisor Traveller Rating
Based On 922 reviews
- Official Rating
- Lifts: 10 in building A only.
Holidays in premium hotels
- 90% customer scores
- Platinum Villas available
- Platinum Cruises available
- 20kg luggage allowance
- 4T and 5T hotels
Food & Drink
|Dining options||Breakfast||Lunch||Evening meal||Drinks||Snacks, Icecream|
Full Board buffet meals. Late Continental breakfast 10.30-11.30. Selected local and international alcoholic and non-alcoholic drinks 10.30-24.00. Coffee and tea 13.30-18.00. Beer, wine, mineral water and soft drinks with lunch and dinner. Snacks and ice-cream 10.30-18.00. Pastries 13.30-18.00 and cakes 15.00-17.00.
Facilities ► View all
A separate kids' section for the little ones is incorporated into the pool here. Sunbeds align the terrace.
Insi's Family Splash pool
With exciting water features, beach-entry shallow pool, kids' slides and attractions, baby pools and toddler splash areas. There really is something for everyone to enjoy. Open May to October.
Here you'll find an indoor pool, sauna, steam room, sensation showers and a choice of treatments.
Rooms► View all
These superior family suite sleeps with their contemporary feel can sleep up to four. They come with a separate bedroom with king-size or twin beds. There's LCD satellite TV, Wi-Fi at a charge, rain shower in bathroom, separate Kids' Den with full twin beds and games zone with additional LCD TV - games console on request at a charge. As well as towel change three times a week and linen change twice a week. These family suites are located in 'Zone A' - the main pool area with the beauty centre, a buffet restaurant and entertainment area.
These family suites have a contemporary feel. They can sleep up to four, with a separate bathroom and a king-size or twin beds. They come with LCD satellite TV, rain shower in the bathroom, separate Kids' Den with full twin beds and games zone with additional LCD TV. Towels are changed three times a week and linen change twice a week. Games console are for hire on request and Wi-Fi is at a charge. You'll find these rooms in 'Zone C' - the family area with Insi's splash park.
TripAdvisor Reviews Show more reviews »
I travelled alone with my 3 year old daughter to this resort the first week in May and it was fantastic. Staff were great, room was lovely (no bath as per our specified request at the time of booking in Jan). The resort was clean, friendly and not too busy due to most older children being in term time. However, for the last 2 days it became busy and we struggled a little with sun loungers at the toddler pool and meal times at the buffet were particularly busy. Overall though, great, relaxing holidayMore
Alex C, Bristol, United Kingdom
Amazing first holiday with our little one!
We stayed at the Insotel Cala Mandia for 2 weeks (just got back on Sunday!) and I have to say I was sooooo impressed with the place - the staff are very friendly (even the restaurant staff were lovely when my 16 month old was dropping food on the floor by accident all the time - they just swept it up and chatted to her whilst doing it!). Food is plentiful with a good variety (loved the ice cream freezers next to the bar that you can just help yourself to over the course of the day!) The place itself is lovely and, whilst it is spread out over 3 (well 4 actually) areas they are all easy to walk between, the road users seemed happy enough to stop for us at crossings and there are buses right outside the hotel to take you to other places if you want. We upgraded to a family room so that we had a double bedroom and balcony for us for the evenings that we didn't want to go to the show (not many of those nights but we thought it would be nice to have our own room!) and our daughter had a cot in a room of her own (which also had it's own TV so if you are travelling with older kids they could watch TV in that room in the morning or evening etc). Bathroom was lovely and shower was nice and powerful! The "Insi Club" (Insi being the name of the mascot!) and Insi Splash Park are great - plenty for them to do - bigger slides for older kids and littler ones for the little kids. The Insi Club is great (different activities each day, different areas for different ages etc!). And you can put your kids in for an afternoon or a morning session each day for free (providing they are over 2 years old - but if they are under you can still use the amenities there but have to stay with the child which we did and the staff were fun and totally fine about that too!). The Animation/Entertainment are fabulous too - not only are the shows well rehearsed, well performed and very entertaining - but they are lovely people too and very chatty with all holiday goers. Mini Disco was a big hit with our daughter (and, as it seemed, many other children!) - although it is a shame it is in the "family area" as you have to race back after that to the other area to get a seat ready for the evening show. And for those people wanting a bit of adult time too - there are adult only areas (great if your kids are in Insi Club!) and also a Spa. I didn't go in the Spa in the end as was having too much time having fun with Isla but it seemed nice and there were always offers and deals advertised so it wasn't expensive! And if you get bored on the hotel grounds there is a beach next to (literally) the hotel and another beach a 5 - 10 minute walk away that has a little bar on it for drinks (I recommend the Pina Colada!). My only negative on the hotel is that there are two themed restaurants (Surf Club and 50s diner) - these are notoriously hard to book into as they only seem to do about 50 covers a day - we were calling on the morning to book for 48 hours time but by 9am most days the restaurants were booked. In my opinion they should do more covers and make it easier to book so you don't miss out. (Advice if going to this hotel is to ask when you check in how you get your booking in the restaurants and heed their advice to call at 8am!) All in all a fab holiday - some people say it is a bit remote, which it is, but with grounds and staff like this you won't mind staying in the hotel every day!More
LindsC02012014, East Midlands, United Kingdom
Great place, good value for money even if luxury.
The location with respect to the beautiful, quiet, sandy beaches in the east coast of Mallorca is perfect (if you donât mind the 60 km distance from the Palma de Mallorca airport). We rented a car (watch out: this can be a rip off with loads of additional costs), but in hindsight this was not at all necessary to reach the resort. Once outside the airport there are many taxis that can take you to Insotel (costing about 60-75 euros per journey). If you do decide to see other places and travel around the whole island, then renting makes sense (which you can still do by the way at the Insotel itself â 89 euro package for 3 days if I recollect well now). There is no parking per se in the hotel, but we always found a space in the nearby roads where parking is free of charge (maybe it gets crowded in peak season). The staff are very courteous and very professional (it was the fastest and easiest check-in/check-out we have had). The room was spacious and bright (we had a family suite overlooking the pool in Block C), clean and linens changed every day. For the other facilities, either for the entire family or for kids and adults separately, it was fantastic. They had a disco dance for kids every evening, fitness instructions, yoga, aqua gym, football, basket ball, archery areas etc, a Prestige Spa for massages and the kinds. The kids pool and water play area in Block C is a major attraction for kids and adults alike, while the quieter ones were found playing in the park area. There are snacks and drinks round the clock from 10.30 till 18.00 near all the pool areas, so you can eat/drink all you want (that is on offer that day of course) and swim all you want with your kids!! For the mains like breakfast, lunch and dinner served in Block A, we could not complain about the selection of dishes for every meal buffet (it can get tricky if you are the Indian vegetarian types â got to get creative with what you can mix and match, if you donât always feel like eating only salad stuff!). If you have a picky eater like my child, this is the best thing in an âall inclusiveâ stay: you donât have to worry about ordering an expensive plate of food that might/might not go down your childâs throat (even after an âI will eat thatâ-pointing to the menu card photos!!). The child can try many different things, one at a time, small portions to begin with from the vast selection and bingo something will enter the stomach eventually!! After dinner activities were great too: we had a Beatles night (a Swedish duo belting out famous numbers), a magic show night and a tribute to Micheal Jackson night (am missing one more- can't remember). So it was great in more ways than one - a perfect beach holiday (yeah, and the weather gods cooperated). If there was one we could complain about it was the indoor heated pool for kids: there is none!!! If the weather turns sour, then the kids have nothing to do except stay indoors and watch TV until the sun shines. The jacuzi and thermal spa are only for adults and the spa for kids (a walk around in different kinds of water pouring from different jets- most of it cold water) is not fun for more than 10 mins for kids. When they see a jacuzi, they want to jump in (we saw some boys throwing tantrums about getting out of the jacuzi when the hotel staff restricted it to parents) or just in fact want to have a heated indoor pool to play, swim etc. Will the hotel management take note of this suggestion? They seem to have ample space to build one indoor pool for the tiny tots. Otherwise, it was a great stay and good value for money.More
JyoKrish, Brussels, Belgium
Amazing for kids....highly recommend
Stayed for a week at the beginning of May with my husband and 2 boys (4 & 5). Stayed on block A and room was really modern and comfortable. The hotel is brilliant for kids and the staff can never do enough for you. Food was always to a high standard with plenty of choice. We did have to queue a couple of times to get into the restaurant but never for more than 10mins. My boys loved the insi splash park and would have spent all day on the slides if they could! Lifeguards are brilliant too and very friendly. My only negative point is the hotel location, there really is nothing at all around the hotel and you have to travel a considerable distance to do anything. Although there is enough in the hotel to keep you entertained for a week :) We had an amazing holiday and would definitely recommend it. We will be returning next year and are counting down the days!More
We went with our 2 sons (3 & 15mths) for 10 days in May. The hotel was really great. There was so much for the kids, our boys especially loved the mini disco. The staff were very friendly, the cleaners & restaurant staff in particular. The only thing I would say is that the hotel is quite remote and when the weather was too chilly to sunbathe it was harder to find something to occupy the kids. We got private taxi transfers (mallorcabuses), instead of relying on coach transfers - definitely recommended as it meant our youngest slept in car seat on both journeys & there were no annoying stops. Overall we really had a brilliant holiday, although the hotel was starting to get very busy in our final few days. As a result there were queues at mealtimes. I wouldn't like to be there in 'peak' season. More
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