This place has it all, from a splash park to a scuba diving school – not to mention five pools and as many restaurants.
Palms, pine trees and lawns surround this hotel, giving it an away-from-it-all feel. That said, you’re right next to Cala Mandia’s white-sand beach, and just a 5-minute drive from Porto Cristo.
There’s a choice of five pools, including one that’s adults only. There’s also a splash park, complete with a giant pirate ship. And for meals, there are five restaurants, including a Fifties-style diner.
TripAdvisor Traveller Rating
Based On 1027 reviews
- Official Rating
- Lifts: 10 in building A only.
Holidays in premium hotels
- 90% customer scores
- Platinum Villas available
- Platinum Cruises available
- 20kg luggage allowance
- 4T and 5T hotels
Food & Drink
|Dining options||Breakfast||Lunch||Evening meal||Drinks||Snacks, Icecream|
Full Board buffet meals. Late Continental breakfast 10.30-11.30. Selected local and international alcoholic and non-alcoholic drinks 10.30-24.00. Coffee and tea 13.30-18.00. Beer, wine, mineral water and soft drinks with lunch and dinner. Snacks and ice-cream 10.30-18.00. Pastries 13.30-18.00 and cakes 15.00-17.00.
Facilities ► View all
These light twin rooms are designed with a bright and neutral décor. You’ll have 1 extra bed in the bedroom and a balcony for that extra bit of space outside. Plus rooms come with air-conditioning from May to October.
Insi's Family Splash pool
These light and airy twin rooms come with a balcony, for that added outdoor space. They have a sofa-bed to sleep an extra person. And inside, you'll also find essentials such as free Wi-Fi, air-conditioning, and a flatscreen TV included.
Here you'll find an indoor pool, sauna, steam room, sensation showers and a choice of treatments.
Rooms► View all
These superior family suite sleeps with their contemporary feel can sleep up to four. They come with a separate bedroom with king-size or twin beds. There's LCD satellite TV, Wi-Fi at a charge, rain shower in bathroom, separate Kids' Den with full twin beds and games zone with additional LCD TV - games console on request at a charge. As well as towel change three times a week and linen change twice a week. These family suites are located in 'Zone A' - the main pool area with the beauty centre, a buffet restaurant and entertainment area.
These family suites have a contemporary feel. They can sleep up to four, with a separate bathroom and a king-size or twin beds. They come with LCD satellite TV, rain shower in the bathroom, separate Kids' Den with full twin beds and games zone with additional LCD TV. Towels are changed three times a week and linen change twice a week. Games console are for hire on request and Wi-Fi is at a charge. You'll find these rooms in 'Zone C' - the family area with Insi's splash park.
TripAdvisor Reviews Show more reviews »
Weeks family holiday July 2015
Our second annual all inclusive Summer holiday in Majorca. We stayed in Sa Coma last year at the Protur Safari Park and decided to do something similar this year after a good experience. 2 adults and our 2 children aged 6 and 9. The Cala Mandia is a huge hotel, if you are at all daunted by large numbers of people or a complex hotel layout... this hotel is not for you! There is a 4 way junction outside the hotel separating areas A B and C with pedestrian crossings. If you have small children you will need to watch them at all times (obviously) as the areas are not gated. This was not a problem for us but we did find the layout of the Safari Park hotel more family friendly. There are 4 main areas (ABC and D) we were staying in area C, but we were able to use the facilities in all areas. Area D is miles away, but I did walk there one morning to use the cash machine. The entire hotel complex is cleaned daily. We had a nice spacious appartment with main living area/doubling as childs twin bedroom, large wardrobes, flat screen tv (bbc1 2 news cbeebies). Also a large double bedroom separated by a sliding door 2nd flatscreen tv and more wardrobe space. We rented a safe for â¬15. The aircon worked well throughout our stay. A small balcony off the main bedroom was used for drying towels and storing inflatables, but enough room to sit and have an evening drink. The bathroom was recently tiled with large double shower (no bath) and plenty of towels. Leave the used towels on the floor and they are replaced daily. The maids cleaned the rooms every day and everything was kept clean and tidy. Area C is the 'Family Area' it has the Insi splash water park, surf diner and main pool. We got sunbeds in the main pool area (0930 am unlocked) and then walked into the splash park for slides/pirate ships/water jets etc.. We had breakfast and lunch at the Surf diner most days and ate at the main buffet in Area A in the evening. Overall the food was excellent. Massive choice of meats/fish, salads, vegetables, bread, cheese, friut, icecream and deserts. Chefs also cook different meals to order infront of you. The restaurant staff are excellent, cleaning and clearing tables, it all works like a well oiled machine. The children ate well, pizza , pasta, chicken, burgers, veg and chips available aswell as healthier choices! Icecream available all day help yourself. We dined at the 50's diner (â¬36 extra cost) one evening, typical diner food with 50's Grease style entertainment during the meal. A fun evening which we all enjoyed. We also ate at the Flower Power in area B this was table service tapas and we had some great tasting food there. Pre book at no exta cost. The drinks are available self sevice and at multiple bars in each area. Coca Cola branded soft drinks and Estrella beer on tap plus 3 wines. Branded spirits and pre mixed cocktails at the bar. All unlimited. The bar staff are fast, no waiting at the bar always smiling, spoke excellent English and quickly learned regular customers orders (ahem!). I have read reviews stating that there is a problem with wasps at the bar areas, this was not the case. A few flies but no wasps at all during our stay. The entertainment took place throughout the day, the Insi Team work extremely hard and put enthusiasm into every activity and dance act. Boxercise in the pool and water polo/basketball. Tribute acts/magician/acrobats in the evening. Nothing spectacular but watchable and entertaining, suitable for the family normally finishing around 11pm. The beach is a 250m walk, a public beach with extra payments for sunbeds and umbrellas. Very busy, but a beautiful setting and very clean sand and water. Little caves ideal for snorkeling. Small beach bar/cafe. We visited the Caves of Drach, which I can recommend for a mornings entertainment away from the hotel. Truly amazing cave tour with reasonably priced food for lunch in terrace cafe. Definitely worth a look. The only problem we had was the coach transfer back from the hotel to the airport. It took nearly 2 hours, kids vomiting, swerving around the bumpy side roads. Hell on earth, but no fault of the hotel. I would fully recommend a taxi transfer, Porto Cristo is a long way from Palma airport and I would pay extra for taxis both ways. We benefitted from fantastic weather and all enjoyed a great holiday at Cala Mandia. If larger than life, busy, family friendly hotels are what you are looking for then this place is for you. Not for couples (there is an 18+ area which was empty) in my opinion. We would visit again and would recommend this hotel to other families. Value for money (in the school holidays) and overall a great experience. More
Even better than we hoped for!
We have just returned from this resort and are feeling very sad to be back home! This was booked as a birthday celebration for two adults and two children ages 4 and 7 and we booked a family suite. We arrived in the middle of the night to the friendliest most helpful staff and a porter who showed us to our room. The room was beautiful, perfect for us with two separate bedrooms, air conditioned at no extra cost, and cleaned spotlessly every day. We were in block A which was quiet for the children yet close enough to everything we needed. The many swimming pools were always clean and all offered something different- quiet, water shoots, slides etc (with the girls loving the waterpark) the range of pool activities was great, especially the aqua gym and water aerobics which the girls could join in with. The all inclusive wristbands entitled us to such a huge range of drinks, ice lollies and ice creams and snacks anytime we wanted them. This included beer, wine, and cocktails. The grand buffet food was stunning and the waiting and cooking staff were always there greeting us with a smile. Breakfast was delicious, a huge range of everything you could possibly want, croissants, pastries, meats and cheese, cooked breakfasts etc. There was always such a huge range of food and all cooked freshly before us at lunchtime and in the evening- Steaks, fish, pastas and an enormous range of salads. The flower power tapas restaurant was great too, delicious food and friendly helpful staff. During our week, we had something different to eat everyday.The girls really enjoyed choosing for themselves and any spills or breakages were sorted quickly and efficiently by the staff. The beach was great fun and only a five minute walk down a palm tree lined path. Snorkelling was one of our best activities and the sea was clear and shallow- again perfect for small children. I don't usually write reviews, but really this hotel and the wonderful staff deserve our thanks and praise. The insotel team of reps, waiters, chefs, cleaners, receptionists and everyone work so hard and make this place the best hotel we've ever visited. The training the staff must receive is second to none and nothing is ever too much trouble. Thankyou so much for a wonderful wonderful holiday.More
Clare B, Birmingham, United Kingdom
11 nights All Inclusive (23/06-04/07 15)
We booked this hotel for our family of 4 following a recommendation from a family member who had stayed in the Adult only part of the hotel (block A). We travelled with our 4 year old and 1 year old. The hotel is separated into 4 blocks A, B, C, these 3 were all together separated by roads. Block D is a good 300 metres up the road and is of a much lower standard. Service - ok but certainly not platinum 4* (booked via Thomson). Our room was in block C, the room was refurbished and was great inside for a family however it was on the 1st floor which with a 1 year old and a buggy was pretty disappointing as no lift access. Also no bath which with a baby wasn't ideal but we managed. Food. There was a good variety but we did get fed up of self service by the end of the trip. We missed the luxury of being waited on. Pools were all clean and suitable for a family and the park in area C was very good. Child entertainment was a completely geared towards German visitors and all of the kids clubs so we were very disappointed. This was a good hotel if you had slightly older children. The service wasn't great and for us it was just too big.More
Good family hotel
I'm in agreement with the majority of the other reviews, this is a good, clean family hotel. I have a 6 year old boy and he certainly had a great time here. My main views are as follows:- Good Points 1) Room (superior in block A) was clean, spacious and the separate kids sleeping area ideal. Nice view over the pool. Really comfortable bed. 2) Food is very good. Yes a few things (mainly pasta sauces) were not very hot but majority of the food was hot and of a good quality. 3)Splash park - a major hit with my son and very clean. Accidents were common on the week we were there, but the staff were very vigilant and were able to administer first aid very quickly. 4) African footprints night entertainment was a really good show. 5) Accommodating staff. Bad points 1) Restaurant floors and areas around the pool got very slippy 2) Self service lager wasn't very cool or of good quality (according to my husbands tastes) 3) Unable to enjoy outside areas in the evening due to people smoking, this meant we had to sit inside but even then the smoke traveled in, which was unpleasant. 4) WIFI really poor, despite paying for it we got hardly any signal in our room. I wouldn't advise that people pay the additional cost, just use the free wifi in the reception area. 5) Lots of steps down to the beach, not ideal where there are walking issues. The area surrounding the hotel is quiet and even in Porto Cristo there is not a lot to do. Ideal for a quiet, pool based holiday,More
Marie.Bagnall, Staffordshire, UK.
We visited this hotel for 2 weeks as a family of four (2 adults; 2 children aged 10 and 7). This is our main summer holiday so expectations were high. Customer service has been very good; food is of a high quality with a large selection (lack of spice, so curry lovers will struggle); 3 main pools; entertainment is good; drinks menu is vast and all free on all inclusive. The rooms (in block A) are very modern and well air conditioned. We are overlooking the adult pool, so quiet in the late evening and a perfect spot - go for rooms around 1100 in Block A if you can and the swim up rooms look fantastic. The resort is limited outside of the hotel but there are a couple if nice beaches within walking distance. We would return. It's a good hotel.More
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