This place has it all, from a splash park to a scuba diving school – not to mention five pools and as many restaurants.
Palms, pine trees and lawns surround this hotel, giving it an away-from-it-all feel. That said, you’re right next to Cala Mandia’s white-sand beach, and just a 5-minute drive from Porto Cristo.
There’s a choice of five pools, including one that’s adults only. There’s also a splash park, complete with a giant pirate ship. And for meals, there are five restaurants, including a Fifties-style diner.
Full Board buffet meals. Late Continental breakfast 10.30-11.30.
Selected local and international alcoholic and non-alcoholic drinks 10.30-24.00. Coffee and tea 13.30-18.00. Beer, wine, mineral water and soft drinks with lunch and dinner.
Snacks and ice-cream 10.30-18.00. Pastries 13.30-18.00 and cakes 15.00-17.00.
Travelife Gold is awarded to hotels that demonstrate industry-leading sustainability practice. In other words, properties that are both greener and fairer to the environment, their employees and local communities.
The hotel is beautiful, the staff are friendly and polite, the animation team are fantastic and the food is delicious BUT don't book the apartments by mistake. They are NOT 4* or even 3* & involve a walk of at least 10 minutes up and down 2 hills 2 reach the main hotel for your meals, entertainment and main facilities. Our room was flooded by a leak from the roof on our penultimate day at the resort and had to be rushed to Block by taxi at 7pm, trying to find the new apartment, unpack something to wear for dinner and evening entertainment, shower and get ready before 9pm when the restaurant closed. Very disappointing. Complaint logged with travel agent.More
Great Family Holiday
We stayed at the hotel from the 12th - 24th June. When we arrived the hotel and room were both spotless and the staff friendly. We had an initial hiccup with our air conditioning (room too hot) which was dealt with swiftly by Guest relations who are on site 6 days a week (thanks JJ). After that the holiday was superb, the food was fantastic, the staff couldn't help you enough and were so warm and friendly, the pool, restaurants and bar areas were spotless. We also used the kids club on one occasion which was really well run. The only two very minor points I could raise was some of the female lifeguards at the Insi pool areas spent more time on the phone than doing there job and I thought that the evening entertainment started a bit to late. However if that is all we could find then you can imagine that it was a fantastic place for a family holiday, thinking of booking already for next year!!More
Great last minute holiday
We booked this as a last minute holiday, when looking for the holiday all we wanted was to be in a quieter area of Majorca and to be all inclusive.
We arrived at about 3am and we checked in at reception and was taken by the security to our room which was out of the main hotel over the road in block B. I had not really read too much about the hotel as it was last minute so initially felt it a little strange to be going over the road. I had no need to be concerned as our room was fantastic, very spacious lovely shower room great pool view from the room. Our room was cleaned daily and our towels replaced if we left them in the bottom of the shower, the bedding was changed once during the week.
The hotel is massive it is made up of 4 blocks each appeared to have their own swimming pools, you can use any of the pools. There were a lot of children lots more than I expected as it is still school term time. This was not an issue for us as there is an adults only pool, adults only restaurant and bar and if you wanted to eat in the buffet restaurant there is an adults only seating area.
We spent our days around the adults only pool and could always find a sunbed.
We ate in the South restaurant (adult only) most lunch and dinner times, you had to book for the evening meal the day before but we always managed to get booked it. This was more to our taste as this was a three course menu where the waiters served you and it was adults only so nice and relaxing.
There was entertainment each evening, some nights up to three different entertainment options to chose from, something for everyone.
We visited the caves of Hams while there, it was a nice thing to do, took about half a day and cost 8 euros each way in a taxi.
The only thing that we found that could have added to our holiday would have been the option to extend the check out time for our room (obviously I was willing to pay for this). Our flight was 3am home so we were not being picked up from the hotel until 11:30pm and had to be out of our room for 12 midday. We asked at reception a couple of times and the staff said no this is not possible as they were fully booked. We were only really wanting the room until 6pm. Surely they had people arriving late / early hours of the morning like we did, in fact I know they did as I saw about 20 people arrive just after midnight. Very disappointed with this as the last day felt a really long day.More
Huge resort great for families
The kids never got bored here with so many pools to choose from! The pirate water park was fantastic, a big clean park, many other pools dotted around the resort a splash area. The beach is a short walk from the main pool down a wooden walkway, and the food was great in the buffet. Different food every night.
The entertainment wasn't great but it rarely is at family resorts.
There are two table-service restaurants but we weren't lucky enough to get booked into either during our week there, 50 covers vs 2000 guests :/
Would highly recommend a stay at this resort More
We have just returned from this hotel it wasn't what we had expected, it was better.
There rooms are clean and are a decent size. We stayed in the main area which was a I think. Modern bathroom with a rain fall shower. We overlooked the main area pools which was great, however at night it was still noisy so we were unable to sit out on the balcony as there were children screaming at 10.30 at night in the childrens spray area.
There are plenty of pools to choose from and every pool has achildrens pools on each end of the pool great for children of every age. However the sunbed situation (being reserved) usually by people of a certain nationality, reserving sun beds by placing towels down as early as 6 in the morning is a bit of a nuisance and by the end of our holiday extremely annoying. Some days we noticed that towels had been placed and the sunbed not used until 3 pm ð .
The food was great and plenty of choice. The staff in the restaurants are great and very courteous, the staff in the bar are not very friendly and come across quite rude!
I would definitely recommend this hotel, we have had a great week away.
Muchas Gracias. More