This place has it all, from a splash park to a scuba diving school – not to mention 5 pools and as many restaurants.
Palms, pine trees and lawns surround this hotel, giving it an away-from-it-all feel. That said, you’re right next to Cala Mandia’s white-sand beach, and just a 5-minute drive from Porto Cristo.
There’s a choice of 5 pools, including one that’s adults only. There’s also a splash park, complete with a giant pirate ship. And for meals, there are 5 restaurants, including a Fifties-style diner.
TripAdvisor Traveller Rating
Based On 846 reviews
- Official Rating
- Lifts: 10 in building A only.
Holidays in premium hotels
- 90% customer scores
- Platinum Villas available
- Platinum Cruises available
- 20kg luggage allowance
- 4T and 5T hotels
Food & Drink
|Dining options||Breakfast||Lunch||Evening meal||Drinks||Snacks, Icecream|
Full Board buffet meals. Late Continental breakfast 10.30-11.30. Selected local and international alcoholic and non-alcoholic drinks 10.30-24.00. Coffee and tea 13.30-18.00. Beer, wine, mineral water and soft drinks with lunch and dinner. Snacks and ice-cream 10.30-18.00. Pastries 13.30-18.00 and cakes 15.00-17.00.
Facilities ► View all
With a separate kids' section for the little ones.
Insi's Family Splash pool
With exciting water features, beach-entry shallow pool, kids' slides and attractions, baby pools and toddler splash areas. There really is something for everyone to enjoy. Open May to October.
With an indoor pool, sauna, steam room, sensation showers and a choice of treatments.
Rooms► View all
Superior family suite sleeps up to 4 with a separate bedroom with king-size or twin beds, LCD satellite TV, Wi-Fi at a charge, rain shower in bathroom, separate Kids' Den with full twin beds and games zone with additional LCD TV - games console on request at a charge. As well as towel change 3 times a week and linen change twice a week. They are the same as family suites but are located in 'Zone A' - the main pool area with the beauty centre, a buffet restaurant and entertainment area.
Family suite sleeps up to 4, with a separate bathroom and a king-size or twin beds. This room comes with LCD satellite TV, rain shower in the bathroom, separate Kids' Den with full twin beds and games zone with additional LCD TV. Towels are changed 3 times a week and linen change twice a week. Games console for hire on request and Wi-Fi is at a charge. You'll find these rooms in zones B and C. 'Zone B' - the quiet area with the Flower Power buffet restaurant. 'Zone C' - the family area with Insi's splash park.
TripAdvisor Reviews Show more reviews »
Good for families but too crowded
Rooms were clean and spacious. Entertainers were also good. Itâs a good option if you are planning to travel with kids... But main problem, at least for us: There was too many people everywhere! We had to queue for events and the pool was always over crowded. On average the experience was good, except for the queues, even queues at the restaurant. Cala Mandia beach was too crowded too except before 10am.More
XeniAre, Rome, Italy
Great family resort
i'll be honest, we were dreading our first all inclusive holiday with our nearly-2-year old, but we were surprised on so many levels. We stayed in Block C, right by the kids pool - which was perfect location wise. The room was basic, but functional - could use some modernisation, but generally good. The only downside was the lottery of whether or not the AC was working, which, in July, was bothersome. Aside from that, we found very little at fault. The pools were cleaned every morning - and despite the poorly enforced (and pointless) towels on loungers rule, there was plenty of room. There are enough pools for everyone and with the small beach/cove within 5 minute walk, it's got everything. In addition, the kids parks and activities were spot on The food was the biggest surprise. So much choice and nearly all of it was good. They manage to vary the food every day of the week, so neither kids nor adults tire of the choice. Plenty of fruit and veggies too The evening entertainment for kids was cracking! The adults, not so much... But that's ok. There are a couple of eateries that attract addional cost, but frankly were not worth it, at least in our opinion Overall, a great 2 week stay and we would go again; in fact we will go again More
Ben G, Dubai
Poor locaction, avarage standard, very good kitchen
Insoltel Cala Mandia is a good place to spend family holidays for those who like noisy, crowded atmosphere, full of modern music and shows and kids shouting in all possible languages. I was the one of 2000 guests there... The hotel itself in its renovated part is offering thousands of attractions to keep kids and teenagers busy. The international animation staff is doing their best to keep the guests active and enjoying their stay. Aquapark is an ideal attraction however you are not able to find a place unless you queue before opening. The old part of the hotel is rather quiet but with no luxury at all. What is really good there is a food they serve. Excellent, diversified, with a lot of local, Spanish and even international flavours (like sushi from time to time). There are 3 beaches around, the most adorable is Cala Aquila.More
ESK71, Krakow, Poland
October break, great weather, good hotel, great value but food average
Hi, we are now seasoned Insotel stayers having been to Ibiza 3 times and now Cala Mandia 3 times. This was our first October break here and we were very lucky with the weather as it was still baking hot.....obviously not peak summer levels but warm nonetheless and I topped up my summer tan quite nicely. we were worried about the water but it was certainly warmer than our previous time here once in May when even the kids could not go in the pools or the sea for more than 5 minutes at a time without blue lips! Based on our last trip we brought wetsuits for the kids and they were useful as it kept the kids in the water for longer and good for snorkeling too. So if you can spare the space and weight bring those suits for early or late season swimming. we got a room on the reception floor (Street level) overlooking the pool area and it was like our previous big room in Area C, with a sliding door between us and the kids which is nice for parents to be able do their thing....the door was poorly running and was stiff to open so that needed fixing at some point. TV channels worked just fine. I know from experience the street side rooms have noise issues from buses, deliveries and rubbish collections so try and avoid those. I think the side of the hotel over looking the adult only pool still has not had the rooms fully refurbished so they are not as nice. If you can afford it go for the swim up room as in the summer they would be great and you have your own private sunbeds. Talking of sun beds one of my gripes was to do with the new pool area. They got rid of the outside stage and built another pool...very nice too, but the lions share of the space is taken up with big double beds with canopies which of course they want to rent out at 12 euro per day. The life gaurd was only too keen to chase for rent money! All the beds were empty most of the days we were there bar the odd one, yet the standard sun beds even in this low season were still full up by midday so they have the balance wrong and they even started taking the standard beds away until we complained and they stopped and returned some back to the pool. They need to get rid of some of those double beds and keep standard free ones in their place, but of course the hotel will not do this....money!! Sneaking into the adult pool area was nice once the kids were off to clubs, so we swanned about pretending we were sophisticated interesting people for a couple of hours until reality kicked in when the kids returned, by then after two or three Cava's we did not care too much. Beach once again was nice, the sea water seemed to be warmer than the pools and good life guard coverage. 12 Euro for two beds and an umbrella so not too bad. We spotted and followed a large octopus which even came out to touch my feet, we took bread down to the beach to attract the fish which worked well too. Being the end of the season they had closed areas B & C, which was no big deal except the splash slide park was officially closed from the day we arrived but they opened it for mornings only. There was also little in the way of entertainment staff around so no organised footie tournaments etc. Again to be expected with fewer guests about I guess. My main grump was the food, lots of it but frankly on most nights average quality and not very inspiring. Saturday night seafood and prawns timed of course for the newly arrived guests but downhill after that. Speaking to other parents who stay at other places, some even lower grade than this place but they had much nicer cooked food every day. For the price we paid it was ok, but triple that for the summer and I would be feeling peeved I must admit. They did have Ribs one night which I liked. Lots of varying types of Paella which I like but not well flavoured and I have had far better elsewhere even in London. Their special food nights (50's cafe only this time) are still truly appalling, why they cannot serve restaurant quality food is beyond me. they even tried Sushi one night in the buffet (great idea) but it was terrible, wrong rice and poorly made, no one eat it, except me and I could not finish it.....I know my sushi as we have a brilliant fresh made to order shop in Kingston. The Chef and his assistant came out and from their body language and shoulder shrugs I could see they were disappointed no one had eaten much of it but sadly it was poor, yet they could not see this. They had ham as a filler in the main sushi! No Prawns or crab meat, just ham or cucumber or various other veg and fruit. The re-hashing of vegetables the next day is too obvious as well, fresh over boiled Broccoli one day, deep fried the next! Too many burgers on too many days. everything cooked on the short order flat hot plates, no real fire cooking. If they got their act together and made the food better it would be worth the 5 stars, as it is I struggled to give 4, and that was only for the cost value, if I had paid summer money it would have been a three at best. I heard Thompson gives this place a 5* rating which if true is a long way off the mark.as ever the drinks were plentiful but the wine undrinkable and even the Cava was a struggle, we mostly stuck to beer for lunch with gin and Jim Beam for the evenings but even then the soft mixers were going flat within two minutes from the main bar and the staff admitted there was a problem, so I ended up buying tonic from the supermarket and using cola from the kids dispensing machines. I used to run clubs so I know my drinks and there is a problem with the mixer system there or they are using cheap crap! I hired a car just before flying out via a website called DOYOUSPAIN, odd name but they came good with the price and I got a decent sized car for 65 Euro for the week plus of course the dreaded empty fuel tank but it was still a cheap deal and far cheaper than two taxis to the airport and back. It allowed me to get away and go beach hunting when I was bored of the hotel. we had a late check out on the last day but wanted to avoid the 45 euro penalty fees for the extra 4 hours before we left for the airport so we checked out at 2pm and the hotel provided FOC towels for us to shower with at the gym showers which was a nice touch. We paid for the house pool towels but was refunded back at the end of the trip which I do not see as a big deal unlike some other people..... what would you have the hotel do? Give towels out for free? they would be left everywhere or stolen on a huge scale so it is a simple process to hand over 20 euro per towel and get a voucher to hand back on check out day. Overall a good trip, great weather, nice staff, good value when booked direct and we did our own flights, good hotel but like last time could do better, especially with the food.More
This hotel was a fantastic choice to spend a week in the late season. As a family of 4(10 year old boy a 3 month old baby) this was our first visit to the hotel and we were not disappointed. We were lucky enough to book a swim up room which was very well laid out and as you can imagine our 10 year old loved it. The hotel itself is very well finished and has the feel of quality as you move around it. The food was probably the best we have had at an all inclusive hotel, with a great variety of dishes and again you could tell the quality of the produce was high. All in all a great stay at a great hotel - we would go again.More
Matt P, Hove, United Kingdom
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