Insotel Cala Mandia Resort  

This place has it all, from a splash park to a scuba diving school – not to mention 5 pools and as many restaurants.

Palms, pine trees and lawns surround this hotel, giving it an away-from-it-all feel. That said, you’re right next to Cala Mandia’s white-sand beach, and just a 5-minute drive from Porto Cristo.

There’s a choice of 5 pools, including one that’s adults only. There’s also a splash park, complete with a giant pirate ship. And for meals, there are 5 restaurants, including a Fifties-style diner.

TripAdvisor rating

Based on 830 reviews

  • Official Rating
  • 545Rooms
  • Lifts: 10 in building A only.

Platinum

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Food & Drink

Dining options Breakfast Lunch Evening meal Drinks Snacks, Icecream
All Inclusive

Full Board buffet meals. Late Continental breakfast 10.30-11.30.  Selected local and international alcoholic and non-alcoholic drinks 10.30-24.00. Coffee and tea 13.30-18.00. Beer, wine, mineral water and soft drinks with lunch and dinner.  Snacks and ice-cream 10.30-18.00. Pastries 13.30-18.00 and cakes 15.00-17.00.

Facilities ► View all

Outdoor pool

With a separate kids' section for the little ones.

Insi's Family Splash pool

With exciting water features, beach-entry shallow pool, kids' slides and attractions, baby pools and toddler splash areas. There really is something for everyone to enjoy. Open May to October.

Prestige Spa*

With an indoor pool, sauna, steam room, sensation showers and a choice of treatments.

Rooms► View all

1-bedroom apartment with bath and shower

1-bedroom apartment sleeps up to 4, with towel change 3 times a week and linen change twice a week. These apartments are in Zones A and C and have separate bedroom with twin beds and 2 sofa-beds in lounge.

2-bedroom apartment

2-bedroom apartment sleeps up to 6, with twin bedrooms, 2 sofa-beds in the lounge and an extra bathroom. This room comes with towel change 3 times a week with linen change twice a week. Wi-Fi is at a charge. You'll find these apartments in 'Zone B' - the quiet area with the Flower Power buffet restaurant.

TripAdvisor Reviews Show more reviews »

Fantastic hotel, a great value … though, needs to be improved.

Hola! We just returned from a week holiday at the Insotel Cala Mandia Resort. I agree, it really is a fantastic hotel and a great value for your money; however, having spoken with other guests and read various reviews, timing is everything! We were there at the end of the low-season (autumn holidays for most European students), and the hotel was perhaps at most, half-full. It was not overcrowded, and only a few times did we have to wait for a sun bed. Given the size of the hotel, and limited pool/sun bed ratio, I could not imagine being there in the high-season; and for that reason, I would only go in the low-season. PROS - Hotel staff: The helpful front desk team, the energetic Kids Club group, the alert lifeguards, the superb chefs, and the efficient restaurant wait-staff ... I can only highly compliment what an excellent team they are. Bravo! - Restaurant: unique and vast selection of local and international foods. - Activities: The splash park was by far the selling point of our holiday. I appreciated that there were lifeguards not only at the top of the slides, but at the bottom; and moreover, at the entrance, which gave me the piece of mind knowing my children were safe at all times. What I did not appreciate was that it was only open from 10:30-13:30 the last week we were there; whereas, the the previous week, it was open until 18:00. Not really an ideal way of cutting costs, especially as it was the 'place to be' for the kids and impossible to get a sun bed (with the new change of hours). The Kids Club is superb and the daily actives are well-planned. - Spa: I had the Mediterranean package, which included a scrub, wrap and massage. Just heaven. Thumbs up to Claudia - she's excellent and well-trained. - International guests: we met fabulous people from around the world, from England, Scotland, Switzerland, Germany, Japan and France. Like at every hotel you will get your fair-share of mannerless people. Yes, my toes were stepped on a few times in the restaurant. I even had to plead for a sun bed from a German family who were occupying five. I guess their two year old toddler needed to have her own bed, as well. But really, I think you will encounter those types of people every where you go. CONS - Resort layout is not ideal for families with small children, as to get to the splash park and Kids Club, you have to cross a relatively congested roundabout (crossing the road twice on well worn zebra stripes). Perhaps some sort of pedestrian bridge could alleviate this problem, or simply having a crossing guard managing the traffic? - Room cleaning standards, ugh. We had to initially change our room after noticing that one of our AC units had a musty, molding smell (and was causing our highly sensitive allergic son to react); as well, there was mold growing in the bathroom tiles. Our new room was much better; although, just not up to the standard I would expect for a family staying for a week. Fair enough, cleaning does not need to be spotless during the week; however, the rooms NEED TO BE deep-cleaned upon arrival (there were finger prints all over the closet doors, juice/pop spilled under the sofa, kiss marks on the mirror, feces on the outside of the toilet and again, mold growing in the grout of the tiles). Once again, I requested the room be thoroughly cleaned (and even felt a little guilty for my second request). - All-Inclusive: Our room mini-bar was not stocked with anything. At an all-inclusive hotel, I would have expected at least a bottle of water, a cheap bottle of the hotel wine (for the parents to enjoy once the kids are asleep), or soft drinks. Nope, nothing at all.More

Spatzl_Spatzl, Geneva, Switzerland

Honest Review

I will start with the positives of this hotel.The Hotel its self was very nice and clean.There was good entertainment on every night for the kids,always something happening.The food was really nice and always plenty of choice.There was a good choice of pools and my kids loved the splash park,very well kitted out,always a lifeguard on and very helpful. Now the negatives. The Hotel is in the middle of No where so we were glad we only stayed got a week as we would have been extremely bored had it been any longer.First Choice had advertised a list of excursions to go on but they werent truthful on how long we would be on the bus for.We did the Marine land trip to see the dolphins after being told it was roughly 50 mins on the bus (thats ok we thought) more like 90 mins by the time they pick up several other people,hardly worth it,kids were being sick on the bus because it was taking so long.The excursion itself was extremely over priced for what it was.We got round the park in 2 hours then had to wait a few hours in a sports bar waiting on the bus to pick us up,Hardly worth 160 Euros.That put us off doing Any more Excursions.Our first night at this hotel got off to a bad start as First Choice had us arriving at the hotel at 10pm so we were all very tired and Hungry with two Grumpy kids and the Reception staff were very unhelpful in assisting us to our rooms,,as all the rooms are placed outside the hotel and it was very hard to find where we were going,we then had to wait 30 mins until the Food court opened and all that was on offer was Brick hard Rolls,ham,cheese and salad.....Hardly a nice meal for your first night on Holiday.We didnt like where our room was positioned because it was open to the street and if you were returning late at night yourself it felt very dark and eery.Lastly when we were here this Hotel seemed to cater more for a German Croud.We dont mind a mix of Nationalities atal but not too many Germans in one go as they proved to be quite Rude at times and Very Dour faced.Our Whole trip here we barely got a smile or conversation and the kids found it very hard to meet and play with new friends as the Majority were all German speaking.For all these reasons i wouldnt return to this Hotel. Note:The staff in the Restaurant were friendly and worked so hard but shame about the staff at Reception.More

jackiet123, Glasgow, United Kingdom

Fantastic Hotel and Great value for money !

Just got back from a 5 day break and this was our 4th visit. We love this hotel for family and couples - We have done both! I have to write this review to counteract all the negative things people say ! Yes there are other nationalities in the hotel and they don't all have English cultures but why go abroad if you only want to experience English culture? and you can get rude people in the UK and its not the hotels fault The hotel has been refitted in the last 2 years and the rooms are bright spacious and well fitted - great for couples or for a family with the kids having a separate bedroom (but part of the same room) each bedroom having its on TV with UK TV and fridge. They are beautifully clean and serviced daily. We love the staff at this hotel - they are friendly and helpful and we have recognised that some have been here each time we have been and they are always willing to chat if you want to or otherwise remain polite and professional. The food is great here - so much choice, always freshly cooked and replenished. We like it because it does retain some of the traditional Spanish cooking but adds many options so no one could possibly be disappointed. Each night there is a chef cooking 1 meat and 1 fish ( Not pork every night as some suggest) and in addition there will be at least 4 other meat/fish/vege options plus numerous salads and vegetables- not necessarily English but surely we go abroad to experience this wonderful food ? and there is always pasta and chips if you want it ! In addition the puddings are plentiful plus ice cream and every fruit you could want. I should say, they even do a kids section of food too- In all, AMAZING ! - There are other restaurants that you can book too but we were very happy with the buffet for the 5 days. There are plenty of alcoholic drinks on offer and yes the premix cocktails are a bit synthetic and the wine is local table wine but it is fantastic for what you pay and if you want your appellation controlee wines you would not be on an all inclusive holiday- its not what its about ! The pool areas are great - lots of beds and nice cabana's and great child friendly pools - so something for everyone. The adults only area is new to us and we really enjoyed its lay back feel. There are lots going on if you want to participate but we were left to relax in the adults area. We did enjoy the newly refurbished gym, the tennis courts and we hired bikes and cycled to Porto Cristo - about 20 mins - 10 if you cycle fast- all free to hire- just put a returnable deposit down.- Caves of Drach are only 7 mins away too. During our 5 days we experienced 2 outside shows - a Mowtown tribute band and an Irish Dancing troop- both were great with the former having the crowd up dancing. The rest was hotel staff entertainment- yes its not always your cup of tea but the staff are genuinely, friendly, helpful and entertaining- speaking multi languages and work incredibly hard for your pleasure so just enjoy.( better than X factor!) There is also a Spa - we didn't visit but it looked great Finally it is a quiet part of the Island but very pretty and very relaxing but there are 3 beaches within 5 mins walk- one down the slope from the hotel, Cala Aguilla to the left, and Cala Romantica to the right of Cala Mandia. How much more could you want? Absolutely something for everyone and done to a great standard and fantastic value ! don't believe the bad reviews and stay in the UK if you don't like foreigners and foreign ways but we will be back and can not wait for our 5th visit. We book direct, use Easy Jet and the Island hopper bus - very easy !More

Carlashel, Bury St Edmunds

Fantastic Trip

Beautiful Resort with the best food I have had at all inclusive so far! All areas of the hotel were kept very clean and tidy and our room (standard classic area A) was very sizeable we could not have asked for better there. The cava served on tap was a lovely touch and standard of beverages were very good with plenty of choice in soft drinks and non alcoholic ones. Overall the hotel had a lively atmosphere,however there was a more tranquil adults only area by contrast which was very theraputic with nice music during the day. There seemed to be something to suit everyone and I would highly reccommend. We travelled with Friends and had a throughly enjoyable time!More

Paula J, Birmingham, United Kingdom

Wonderful

Got back 2 weeks ago and cannot fault this hotel. Staff were polite and helpful and very hard working. Rooms were adequate and clean and were cleaned daily. Food was lovely with a good variety every day. Pool areas were clean and we had no problem getting a sun bed at any time of the day. The hotel is a large complex with a cross roads in between. Not a problem as road not too busy and there are crossings. It was full of people but this didn't cause any problems. Beach is lovely. Hotel is a bit out of the way. Porto Cristo is 4 miles away. But there are buses and taxis outside the hotel which don't cost too much. I would recommend this hotel to families as that is what it caters for the best.More

Osborne60,

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