The OD Port Portals delivers a smart pool scene, and a location next door to the glamorous Puerto Portals Marina.
This place has scooped a spot in the trendy town of Portals Nous. A five-minute walk brings you to a yacht-filled marina, which is lined with boutiques and cocktail bars. A pair of sandy beaches is the same distance away.
Renowned designers Victor Rahola Aguadé and Mayte Matutes have created a high-end contemporary look for the hotel. Rooms feature muted shades of grey, cream and taupe, while the lobby is filled with stylish furniture and quirky sculptures.
Stayed here for 5 nights in early September in a group of 6 ladies and a fabulous time was had by all. The location is excellent and like many others have stated, all the staff are absolutely wonderful and couldn't do enough for you. We had a couple of queries re our safe and air con but this was sorted out very quickly and efficiently. We just had standard rooms at the back of the hotel which were modern and clean. No great views unfortunately but we weren't in the rooms much. The shower was one of the best! The wardrobe set up is a bit peculiar as in not a lot of space and the low rail meant dresses were dragging. There wasn't a lot of hangers but they came up quick smart too after a call to reception. Suggest bringing your own hairdryer unless you don't mind using one that's attached to the bathroom wall. Breakfast was gorgeous with a good choice and a bonus that it was served until midday too for those of us that had had a late night! Swimming pool was lovely although we didn't use it very much. Yes, it is by a main road but I can't say it bothered us. We're beach people which was only a 5-10 minute walk away, along with the lovely restaurants and stunning yachts. Beach towels could also be taken out of the hotel too. Palma is only 15 minutes taxi ride away and between our group was a very reasonable cost. Stunning place to visit and lots of lovely restaurants there too. We booked this hotel in February, I believe before it had opened, and got it at a fantastic bargain. I think the prices have more than doubled now so I'm not sure I would be able to return for that reason, which is a shame as I'd love to.More
Sturdygirl6971, Wiltshire, United Kingdom
GREAT STAFF AND LOCATION
Great staff, nothing is too much trouble.
Location, portals in walking distance.
Modern contempory style
Breakfast/brunch doesn't finish until 12 every day. Hot food cooked to order
Small Pool which we have never seen tested or cleaned, our feet were black walking around the pool area.
Service around the pool (doesn't happen)
Car available for service to port or beech, no driver available.
Not child friendly when conferences are booked, also not guest friendly when 30 accountants take over.
We haven't tried dinner as we could never find a menu.
TV only one English channel
50% of the sunbeds are uncomfortable.
We have stayed 3 times now so can't be to bad. We won't return as a family but might as a couple.
This has the making of a great hotel but management need to decide what market they are aiming at. You can't be all things to all people.
Suggest OD employs a couple of all-rounders to cover driving, baggage and pool. Also security if they book large groups.More
Kye D, Birmingham, United Kingdom
VERY VERY GOOD
Excellent hotel , to be recommended , best thing about this hotel is the staff, all are extremely efficient ,polite, and professional, especially the waitresses.
Rooms are a good size ., well equipped and very clean.
Only had breakfasts which were again top quality.
However saying the above we were on a deal and paying about Â£70 per night for the room and breakfast which was excellent value, If the prices top Â£100 then might not be that good.
Only downside is that the pool is next to a busy road and can be a little noisy but sunbeds etc are top qualityMore
alan j, Stone, United Kingdom
Excellent hotel, noisy area
I would normally knock one star off for having a busy road next to the hotel but everything else is so good I couldn't bring myself to do that. Road noise is not noticeable in the rooms if doors closed but when open it certainly is. Hotel location is a ten minute walk to the port with its expensive restaurants or 5 minutes to more local ones - Malbec was our favourite. The other part of Portals with more restaurants is a good 20 minute walk or a â¬1.50 bus ride on the 104/107.
As reported elsewhere, the staff here are so friendly and get anything for you with a smile. The hotel has only opened this year but it doesn't feel like it's just down to that but a good training plan.
We had a discount deal with an upgrade to a deluxe room which is very large and fully fitted with everything but tea facilities or iron. Bathroom is wet room style and thus does get a wet floor at one end; the shower itself makes up for that with a big rain shower plus separate hand held spray. Sink area is well fitted and kept well stocked with toiletries. Only missing items in bathroom are hooks for towels and bath robes.
Wardrobes are large with plenty of hangers and motion sensor lighting. 3 big drawers and plenty of bedside storage. Only missing aspect for her is lack of full length mirror or separate vanity area (although additional mirror in bathroom which can be brought out) . Big flat screen TV if you really want it but few English language channels.
Bed is enormous and very comfortable with extra pillows provided on demand.
Breakfast buffet is excellent and "full english" is the best I've ever had abroad in a hotel. Great idea for breakfast service to be from 7/8 am until noon, this spreads the morning rush well which is perhaps as well as there are not too many tables despite service inside or on patio.
We didn't take evening meal and it may be lacking atmosphere with prices on high side.
Pool area is nice and pool is single depth throughout. Two types of loungers and quite enough umbrellas for this time of year although I imagine they could be in demand in high summer. Towels on beds! Well actually the hotel put them there each morning but not sure if this stops early reservations. Staff do seem to go round and collect towels from empty beds during the day which may help. We had no problem with beds being uncomfortable as reported elsewhere.
Buses to Palma are plentiful from across the road at Marine and with timetables available online. They do get busy though so expect to stand during busy times of day.
I would recommend taxi transfer to airport as shared transfer bus does take individual bookings from a lot of hotels and 7am departure for a 10.30 flight resulted.
Nice to have spent a week here and would look at other OD hotels as a result. More
GraeB2013, Christchurch, United Kingdom
3 night break
Booked a 3 night 4 day trip here. Emailed the hotel beforehand re bathrobes (these are supplied plus slippers) and tea and coffee facilities. Although these aren't provided in the double deluxe rooms the hotel kindly offered to provide kettle and mugs. Much appreciated. Our room was light spacious and very well equipped with everything one would need. Very contemporary which we like. We had a late flight home and we were given a room to shower and change for the evening. this room was at the back (maybe a standard) and although decorated in similar way it was much smaller, quite dark and overlooked the back road and supermarket. So pleased we had a deluxe room.The staff are all very professional courteous and their manner is second to none. The breakfasts all delicious and plenty of choice. The good thing is they are served until 12 so you can have late if you like and not bother with lunch.
The reason I have not given it 5 stars is the restaurant. We wanted to book there for our last evening. I don't eat fish or meat but reception said as long as chef is given 24 hours notice he will provide probably a stir fry or vegetable paella which sounded lovely. We thus booked a table. When the waiter came to take our order we explained this so I didn't know what I was having until it arrived. So disappointed. A bowl of white rice with a smattering of pepper slices and a random broccoli spear. No sauce seasoning or taste whatsoever. I ate the few vegetables but couldn't eat the rice. It was so dry and bland. When they cleared the plates and asked for feedback I said which is the first time ever I have been negative about any meal. Apologised profusely said they would do better next time which of course there wouldn't be. When the bill came they had charged 15 euros. We said we were shocked and the waitress went to see the head waiter. They then crossed the price of my meal off. Maybe this should have been done at the beginning to save us the embarrassment of having to complain twice which we didn't enjoy doing. The staff dealt with this in their usual professional manner so courteous and apologetic and I just wish it had been so much better. As my husband said a chef of any standing shouldn't need notice anyway let alone 24 hours to prepare and cook any type of vegetarian dish. It was a shame our lovely holiday was marred slightly by not enjoying the restaurant as everything else is fantastic.
The reason why I have dropped one star is because of theMore
Items marked with * incur extra charges which are payable locally
Prices displayed in the 'top places to stay' section are the lowest prices available departing within the next 365 days. All offers are subject to very limited availability.
All prices shown are updated once every morning and therefore could change at any time during the day. All prices shown are per person and are based on 2 adults sharing unless otherwise stated. When selecting an offer you will be asked to enter in the number of adults and children travelling, the applicable price will then be displayed based on your chosen party size.
All offers are subject to availability. Thomson reserves the right to withdraw these offers at any time and without notice. For full booking terms and conditions pleaseclick here
Save up to £400 per couple on September & October holidays – Saving offer applies to new bookings only on selected Thomson package holidays booked on thomson.co.uk. Offer applies to holidays departing between 01 September & 31 October 2014 and is subject to limited availability. Savings is against brochure price. Excludes flight only, accommodation only and any other booking type. Additional supplements may apply. Saving is based on a minimum of 2 adults travelling. Thomson reserves the right to withdraw or change this offer at any time.