Location is a major selling point here – the hotel is just steps away from shops, bars, restaurants and a sandy beach.
The location makes this adults-only hotel really popular. There’s a sandy beach just outside the back gate, and shops, bars and restaurants at the front. Plus, local buses stop here on their way to Palma and Santa Ponsa.
The pool has a whirlpool bath, next to a bar serving chilled drinks and snacks. In the evenings, buffet dinners are followed by cabaret and dance shows.
There are daily games and quizzes to keep you busy, and come evening, professional acts perform for you in the lobby bar. Dance shows and cabaret are also on the programme, or for something a bit more relaxed there is occasional music and games of bingo.
These light and airy suites with a sea view can sleep up to four. They are in a privileged location, with more space than a standard twin room. There's a seating area, large plasma TV and two balconies.
Well what can I say?. Stayed at the Son Matias for 3 weeks to celebrate my big 50 with my husband and friends (around 20 of us) all of who we have met over the years of visiting the hotel.
The hotel just gets better everytime we visit due to the exceptional staff who care about their guests. There have been comments on tripadvisor regarding how new guests feel left out or uncomfortable because the staff treat the returning guests like royalty and overlook the 'newbies'. This is totally rubbish. I was once a 'newbie' and over the years have got to know lots of people who work at or visit the hotel just through returning each year. We have made lots of really good friends over the years and we all like to meet up at the same time of the year so if you were a 'newbie' while we were there in July then you may have thought we took over the hotel - we didn't we were just returning guests having fun with friends.
Must say a big thank you to Michael Mitchell (entertainment manager) who made my birthday an unforgettable event. I cannot praise him enough for the job that he does but most of all for the most caring, happy, funny and genuine person that he is. His enthusiasm is enviable. If he's not there next year there's going to be a lot of very disappointed people especially in July.
Now to respond to various comments regarding the daily 'sunbed stampede' - if you can't beat them join them is my motto and after more than 10 years of visits we finally made it to the front of the queue!. It happens in most hotels.
There will always be people who moan about something don't let some comments put you off if you are thinking of staying. Yes it's for the more 'mature clientele' but we never stopped laughing for 3 weeks - there's life in some of the old dogs yet as they say.
Keep up the excellent work Son Matias see you next year.More
Helen E, Hetton le Hole, null, United Kingdom
Trip Advisor trumps again.
Booked this hotel solely on the recommendation of fellow reviewers on Trip Advisor. My wife and I are usually strictly Puerto Pollensa people. We have visited most places in Mallorca but have frequented Pollensa for the past ten years. Could not get a room in our usual Hotel this year so we hit this site for some advice. As Trip Advisor made it number 1 in the resort that was good enough for us.
Firstly itâs a first class Hotel and try as I might I find it difficult to find any criticism that you could drop at the feet of the Hotel. I would recommend the Hotel to everyone and almost guarantee a great holiday.
The Hotel is of a very high standard and the food is plentiful and exceptionally good. Iâve done many 5 star hotels and cruises and the food here is top grub.
The Hotel occupies a central spot in the resort very close to the beach.
If youâre looking for a quality hotel with great food you should stop reading at this point.
The staff are exceptionally friendly which may be their only drawback as the regular visitors at this Hotel appear to have their every demand complied with. People who didnât have their same table they have had for the last five years were immediately moved. The wine if not their favourite the staff disappeared to obtain the right label. At first I found it amusing but after several nights of waiting to be seated or finding the drinks waiter/ess missing as they rushed off to help another guest became an inconvenience at least. The regulars as they say are running this particular asylum.
As most reviewers have said the sun loungers morning rush is something to behold. I enjoyed watching them from my balcony. They actually start queuing at 07.30 every morning. And when the doors are opened they rush through like lemmings and start moving sun loungers all over the place. Get a life.
The doors open at 08.30 hours prompt and itâs a rush like a Boxing Day sale. We timed our breakfast for 10 minutes later and found plenty of sun beds at the rear. We took our towels down before going for breakfast. Yes youâre not exactly at the poolside which would appear to be the big desire. But since itâs quite a small area its only 30 seconds of a walk to the pool and the same for the poolside toilet block which was exceptionally clean and maintained throughout the day. Remarkably the poolsiders did not in my view actually use the pool.
On our first two days we went after 09.30 and we couldnât get a sun lounger. But as usual on our return later in the day half the âbooked loungersâ quite clearly had not been used.
We had two mishaps during our 14 day stay. I broke a glass on the balcony. And yes I had a few large drinks in me. I contacted reception for a brush and shovel. Within minutes a staff member was at our room. Swept the glass up and followed it up with a mop. First class. The doors of our bedroom wardrobe got stuck. Again within minutes they were up and repaired same.
The resort. I found Palma Nova quite tacky like Benidorm of old. But the local shopkeepers to be fair were exceptionally friendly.
Would I go back to Palma Nova. Doubtful there is better resorts. Would I go back to this Hotel? At the drop of a hat.
P.S. the Wifi here is exceptional. Its free and you can hook up to it from the beach.More
mrraslton, Glasgow, United Kingdom
Lovely hotel, neighbours from hell
We stayed at this hotel for one week, returning early this morning (Friday). This is a lovely 4**** hotel located on a prime spot on Palma Nova sea front.
We had a room on floor 7, with a pool view. The room was lovely and peaceful with no noise to be heard.... Until the neighbours from hell moved in. On Tuesday a woman with a VERY LOUD and broad Hull accent moved in and to say we heard everything she had to say was an understatement. It felt like we was in her room with her most of the time. Good luck to whoever moved into our room.
The food was lovely with a good selection every evening. The desserts were to die for!! The entertainments team of Michael and Luca were good, however Michael can be very OTT at times. He certainly isn't everyone's cup of tea. Maybe tone it down a tad?
Overall a lovely stay, just a shame the walls weren't thicker so we didn't hear the female version of Norris off Corrie all the time!More
Another Great Holiday In The Son Matias
My Husband and I have just returned from our second year at this hotel and what can I say everything was perfect again.Great view from our room,very clean room,great food,very nice staff,good entertainment.Michael and Luca the entertainment staff were phenomenal.We will be returning again.More
Sharon M, Scotland, United Kingdom
An amazing time
The best hotel in majorca staff are all excellent food is great Michael is phenomenal Luca is just as good the situation of the hotel is perfect been going for 6years and hope to go back next year would recomend this hotel to all my friendsMore