Hotel Santa Lucia  

This beachside hotel comes with great views, a sociable buffet restaurant and a cocktail bar.

The hotel slices the coast between the beaches of Son Matias and Palma Nova, so there’s sand outside and sea views from every room. It’s 5 minutes’ walk from the centre of town, and less than 15 to Magaluf.

The good-sized pool looks out over the sandy beach, and it’s circled by thatched parasols. Food-wise, the buffet restaurant serves some great fish dishes, while a pair of bars covers cocktails and entertainment.

TripAdvisor Traveller Rating

Based On 1146 reviews

  • Official Rating
  • 1Building
  • 332Rooms
  • 3Lifts

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Food & Drink

Dining options Breakfast Lunch Evening meal Drinks Snacks, Icecream
All Inclusive

Buffet breakfast, lunch and dinner.  Soft drinks, beer, wine and water with meals and local alcoholic and non-alcoholic drinks 10.00-24.00. Plus 30% bar discount on select snacks, branded wines and cava and 50% discount on branded international drinks.  Afternoon tea, coffee and biscuits, after dinner snacks and kids' ice-cream in the restaurant.

Half Board

Buffet breakfast and dinner.   

Facilities ► View all

Outdoor pool

Right next to the beach, with panoramic views of the sea.

Buffet restaurant

Offering full English and continental breakfasts. Occasional themed nights at evening meals.

Indoor pool

Open from November to April with whirlpool bath.

Rooms► View all

superior twin room with sea view

Superior twin room with sea view sleeps up to 2 with twin beds and are located on the 6, 7th and 8th floors. Fridge hire is available.

twin room with sea view

Twin room with sea view sleeps up to 3.

TripAdvisor Traveller Reviews Show more reviews »

perfect holiday

Just returned from spending the last 10 days of the season on an all inclusive holiday at the Santa Lucia Hotel in Palma Nova and once again everything was perfect for my wife and I. The weather was exceptionally very good for the duration , we have normally attended at the beginning of October for the last few years when not so hot but still very pleasant.(better weather in the south of the island at this time of year ) We find the hotel more upmarket than others we have stayed at having been holidaying on the island for the last 25 years .Testament to the hotels popularity is that we are very fortunate in being able to attend twice a year , will be booking up again shortly and renewing contacts with friends we have met over the years who all return to the hotel regularly.That speaks for itself. Perfect setting, perfect hotel , can't wait to returnMore

phillipsmartin1,

So So Hotel

Spent October half term holiday week at this hotel. Five adults and one teenager. Good points - Journey, check in and room all efficient and staff pleasant. Visited this hotel some 20 years ago and Majorca several times so knew the location and must agree with others that this is very good. Particularly nice that you can spend time around the pool but nip out of the side gate and have a dip in the sea. The food we all considered to be good with a varied selection and good quality. Agree with another reviewer that it is generally very English. We had a few Spanish options on just one evening. Opted for the superior rooms and they were fine. Allocated all 3 rooms together and one with connectiong door which was nice for family. Always able to get beds by pool no matter what time of day, but then it was fairly empty and can imagine it being very different in high season. The bad points - Selected to go all inclusive as considered for the cost involved if it only covered lunch and a few pool bar drinks it was worth it. As it turned out that is largely what happend as we spent most evenings in bar opposite the hotel. I think the hotel have to reconsider how they treat the AI guests. They really do make you feel second rate. there is a real us and them feel about service. Fine, we expected local drinks and know from past experiences they are not always the quality we might like. Have no complaint about paying extra for something we want. Don't expect however, to have to use a certain (very small area) of the bar to get a drink from whist the half board guests have the whole of the seating area of the bar to purchase a drink from or even be waited on at the tables in the lounge. There was even segregation in the dining room with cheap paper signs saying this is the all inclusive area. In terms of the staff, the management were always pleasant, the remainder left a lot to be desired. We left the hotel on the Friday as it was about to shut for the season on the Sunday and I see from another reviewer that certain facilities came to an end before the Sunday. I must agree that throughout our weeks stay we felt the quality of service and facilities was dwindling away due to end of season. On our arrival we asked at the pool bar for a pina colada drink to be told because its end of season its run out!!!! Funny how the main bar were able to still make them. The superior rooms we booked had matching throws and cushions on the beds. But they only stayed on until the Wednesday of our holiday when we returned to our room to find the throw had disappeared along with the cushion covers. My personal items in the bottom of the wardbrobe had been moved in order to store the cushion and pillows ready for the new seasons premsumably. But at the end of the day we have paid our money and should be able to expect a good service until the very last minute the doors close. It wasn't acceptable. We will not be visiting again soon.More

deebeeinvegas, London

10th time Iv been

Absolutely love love this place. 20mins from Palma Airport, hotels situated on the Beach, we did 10days all inclusive, there was 9 of us, family. Nice quiet Hotel, perfect for Family's, would highly recommend. There is an absolutely lovely selection of food, pretty much all day if all inclusive, free ice-creams for the kids too. This hotel Caters for the more Quieter Folk, simple night entertainment, but there's Magaluf 2 mins right round the corner if you wanna party all night long. The day entertainers really look after the kids n take them on the beach to play games, loads of stuff to do locally too. More

gemalar, Lichfield, United Kingdom

Great half term break

Booked holiday six weeks before we went.Flight was good on time. Found transfer coach eventually! We were first drop off so could not complain.On arrival at hotel there was a queue but this was dealt with very quickly by reception staff. We were a party of six. My sister ,her husband niece and her boy friend were given rooms on sunny side of hotel .We were over on the dark side . I went straight down to reception my request for a change of room was done there and then ! Happy days ! The food was good,Entertainment good For the first few days .But as the hotel was closing at the end of the week it slid down hill. No Thompsons rep at end of week She was ok when there Sam was helpful. No entertainment on Saturday Night .So we provided our own Quiz that a few people joined in with .Also we were concerned as there was no life guard at the poolside on saturday and there were children in the hotel.Wi Fi was disconnected on the Thursday.This did not bother us but a few people in the hotel found this inconvenient. Palma Nova Is a lovely resort .It is a good base for seeing the rest of the island.We went to the Port of Soller.We went on the train from Palma then on the tram down to the port.A beautiful place well worth a visit Lots of cafe/bars and restaurants .We had a very lovely lunch while watching the world go by. We had done this trip in the summer as an excursion with thompsons.Top tip do it under your own steam for half the price. Also went to Santa Ponca lovely resort.We used the local buses to get around.In Palma Nova try out Fantaisia golf Up side street by BeeHive restaurant [this we found a good place to watch the world go by].The adventure park Katmando up in Magaluf and the Pirates show were all in walking distance.There was a halloween special show from the Pirates .My niece said well worth going .Again do this under your own steam and save some money. On the whole we all had a lovely half term break.But as another reviewer has said we should have had full service right to the end of our holiday. We would go again but not in the last week.More

carl h, Chester, United Kingdom

Brill

This holiday was fab!! Me and my husband are under 30yrs old so with this type of hotel mainly being people over 50yrs old we did get a few odd looks as we are quite young.. We spoke to a lovely couple that were 87yrs old! Which was what made this holiday good as not to sound offensive but older people don't judge people the same as I am a larger lady and so get nervous wearing a swimming costume but no one judged anyone and it was just a lovely relaxed hotel , food was good entertainment bit boring but there's clubs down the street to the right . Would defo go again. Staff very helpful too.. We went in a few excursions too x More

SammyandGareth, Crewe, United Kingdom

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