Grupotel Gran Vista & Spa  

This place gives you a choice of two lagoon pools, and it’s just a short walk to the beach.

Location-wise, this place is pretty central. You only have to cross a main road, walk for a few minutes and you’re at the beach, while it’s less than a 5-minute walk to C’an Picafort’s shops, bars and restaurants.

The hotel has two lagoon pools, and children get a little splash park, too. Elsewhere, there are two restaurants – including an Italian bistro – and a chic rooftop bar for after-dinner cocktails.

TripAdvisor Traveller Rating

Based On 581 reviews

  • Official Rating
  • 5Floors
  • 338Rooms
  • 5Lifts

Platinum

Holidays in premium hotels

  • 90% customer scores
  • Platinum Villas available
  • Platinum Cruises available
  • 20kg luggage allowance
  • 4T and 5T hotels

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Food & Drink

Bed and Breakfast

Buffet breakfast.

Dining options Breakfast Lunch Evening meal Drinks Snacks, Icecream
Half Board

Buffet breakfast and dinner.   

Facilities ► View all

2 outdoor pools

You'll be spoilt for choice here with the lagoon style pools with whirlpool baths and waterfalls, surrounded by palm trees and sunbeds with parasols. Complimentary towels available from the spa.

Splash pool

A mini splash park full of colourful slides for the children, including a shark, a tropical fish and a climbing frame. Pool towels can be borrowed from the spa.

Spa*

With an extensive range of treatments on offer, you can really spoil yourself here. There's yoga, seaweed baths, Qi-Gong and meditation to name a few, as well as a gym and personal trainers.

Rooms► View all

1-bedroom apartment

These 1-bedroom apartments with their contemporary décor and furnishings can sleep up to four. Cots are available on request.

twin room

These twin rooms with their contemporary décor and furnishings can sleep up to three.

TripAdvisor Reviews Show more reviews »

Fantastic !!!

This is our first visit to island of Majorca, and to this Hotel. We initially viewed the comments on this hotel, and we decided to book the hotel, and we were not disappointed from start to finish. We travelled as a family of 5 ( 2adults 3 teenagers) for 7 nights on the 9th July to 16th July 2015 The hotel is situated in a cul- de sac away from the main road- no noise of traffic, and is very quite This is a 6 floor hotel, and very top floor is an open air bar, with a panoramic view of the Ca n Picafort area. Spectacular view at night time- must see, The hotel is clean, with spacious modern room , tastefully decorated in line with modern accessory. The room is air conditioned, with small fridge, wall mounted TV, ample room for storage, safe deposit box ( cost 15 euros for7 days) and with good shower facility .The room is clean daily , with daily changing of towels. The layout of hotel is very good, consists of 5 swimming pools for all ages. The hotel has ample sunbeds- no need to wake up early to reserve the beds. The hotel has both gym and spa facility We had 2 rooms on the 3rd floor, overlooking pool- fantastic view as you will able to see sun rise in the morning. Try and book 3 or 4th floor overlooking pool side view. We enjoyed the evening meal and the morning breakfast. The food we all thought was of very quality. The food varied each night, so it was catered for all the different nationality .The level of service in the dinning-room was of exceptional high standard. The staffs were very polite, friendly and happy to accommodate your requests. There was even separate room for family with young children – with their own buffet starter. We could not fault with food at all. Over all we all enjoyed the food. The deserts-so much to choose from. The fruits, water melon, melon, and oranges, were juicy and succulent. Family with young children- will have no problems when it comes to choosing the food- this hotel has got the balance right. For those who are vegetarian, you have no problems with selection of food choice as they prepared freshly cooked vegetables dish right in front you each night. During the evening meal, the owners/senior managers of the hotel would greet their guests and indulge in some polite conversation. Outside, pools are located in a scenic area, covered with tall palm trees, that provided shade. A large permanent type of gazebos is located to provided shade. Surrounding the pools are numerous sunbeds- abundant. A snack bar outside provide hot meal during the day. The food was very good and at reasonable price. Please be aware the hotel does not have a shop of it own. There is shop at the bottom of the road, to buy water, and other soft drinks. We used this shop to purchase water and other items all reasonable priced Those people who like to use Wi-Fi , please be aware , hotel charges 2 euros per day, but it is free if use in the Bistro snack bar( available from 9:00am to 5:00 pm). The beach is a 5 minute walk from the hotel. To access the beach, cross the main road, walk along a main street full of shops, restaurants, bars, boutiques. The walk to beach was a pleasant stride. Once on the beach, more shops and restaurant on long stretch of wide, clean promenade . A sandy beach with crystal clear, cool waters of Mediterranean Sea. Plenty of sun beds available. We all enjoyed the beach thoroughly. Family with young childrens-I would highly recommend the beach. On the resort there is local train (4 euros =adult) that travels around the Ca n Picafort- worthwhile trip. Local bus to resort of Alcudia- takes about 45 minutes. To summarise, Ca n Picafort is lovely clean resort with many bars, restaurants, boutiques, consisting of long stretch of promenade sea front. A clean sandy beach, with crystal water of Mediterranean Sea . The hotel is centrally located, is large, clean run by friendly, and polite staffs –many speak English quite well. The quality of food served was high standard and catered for all the nationality. I would thoroughly recommend this hotel for a family with young children. We will definitely revisit this Hotel, either next year or in the future.More

Gibbs47, Midlands

One of the most relaxing holidays we have had

Just returned from a 10-day break at the Gran Vista and Spa and can honestly say that we had a completely stress-free, relaxing stay unlike some other breaks we have had. All of the staff were extremely friendly and helpful, the entertainment (which varied from excellent to ok) finished at a reasonable hour so a good nights sleep could be had, and the facilities around the hotel were excellent. The spa area was clean, bright and hairy - sorry I meant airy but I had flash-backs of some of the naked men coming out of the sauna! The indoor and outdoor swimming pools were great and catered for all ages and the grounds excellent considering the hotels' location - just 5 mins walk from the beach. Particularly impressive was the number of sunbeds available which meant that there was no rush to grab one first thing (although this did not prevent some selfish idiots from doing so). Some reviewers have commented on the buffet area - both the food and the rush to get it. We found that it depended on when you arrived at the restaurant, with definite 'rush hours'; if you avoided peak times it was fine. The choice of food was good and no matter how 'picky' you were (that doesn't include me and I tried just about everything I think) there was always something of interest. The restaurant staff were just so helpful and friendly and did their best to converse with guests no matter what their nationality (predominantly German while we were there). The only minor criticism is that we were invited to the 'Welcome' event for British guests on the evening of the day we were checking out and didn't receive an invite for the week when we were actually there but this is nit-picking. Overall we had a great time and would definitely go back.More

Dave A, Oxford, United Kingdom

Great setting and facilities - chaotic mealtimes

We have just returned after 14 nights at the Gran Vista & Spa. We read many reviews before travelling so we were fully aware of the high ratio of German guests (who can and will speak English if you try speaking a little German) and some of the comments raised by other reviewers. Reception – the arrival was smooth and efficient and all of the reception staff were very polite and helpful. There is plenty of information available in the reception area and we didn’t need to engage with the Thomson Rep. The room – our room was modern looking and comfortable with just enough space for the three of us. The walk in shower with a choice of shower heads was good. The balcony with two chairs and a clothes rail had a good view overlooking the pool and the vast grounds of the hotel. Some of the pool-view rooms looked like they were blocked by palm trees and others looked like they had a great view of the restaurant. Guests who had apartments spoke very highly of them. The maid service was efficient and the room was cleaned every day with fresh towels being provided. The facilities – the hotel has a number of pools none of which are too deep and there are shallow pools and a water park for the kids. It was a little disappointing to see child size inflatable balls being rented out at 6-Euros for a few minutes especially as they dominated a large section of one of the main pools. Although we didn’t use the spa, gym or indoor pool; they looked very clean and appeared to be regularly used. The daily organised sport activities included Archery, Air Rifle shooting, Shuffleboard, darts, volleyball, football, tennis, mini-golf and a variety of water based activities. Kids clubs led by the German entertainment team seemed popular particularly with the German guests although the team did use a lot of English especially at the lunch-games. The view from the top floor bar was as good as we had read about. Internet – we thought we would make use of the free Wi-Fi but never managed to get online so we paid for a week of room Wi-Fi but could never guarantee to get a connection so we generally used the free Wi-Fi available in most of the bars in the “town”. Sun-beds- there were more beds at this hotel than anywhere else we have stayed; we often came back after a morning out to find plenty of beds available. This begs the question as to why people were up so early to “book” beds and look so pathetic as they pretended to lay on them while the pool guy tried to clean the area around them. As is typical of hotels, who fear confrontation, no action was taken to stop this asinine practice. The hotel does provide a towel service with three changes a week which is a plus point and Helen is always polite at the exchange. Entertainment – the hotel puts on a lot of time-tabled entertainment day and night, both indoors and outdoors, and the German entertainment team do a good job for those people who can’t or won’t leave the hotel grounds. The Michael Jackson tribute was good, Elvis has sounded better and I’m sure I won’t miss any of the Trollywood songs that seemed to be on a loop. Food - Breakfast and dinner are both buffet style. Breakfast is OK with a good range of Continental and British delights including eggs to order and freshly squeezed orange juice. The Sunday morning free Cava would have been better served in the evening at the so called Gala event. Dinner is a feeding frenzy where greed, ignorance and chaos are commonplace. Maybe the poorer example of guests we encountered normally eat out of troughs with no thought of politeness or manners, never mind any consideration for hygiene and the use of tools for picking up food. The food itself was at times bland and occasionally average so it was hard to comprehend the desperation of people to load their plates with such strange ensembles – or is this modern fusion? The most efficient food stations were those manned by "show cooking" staff – everywhere else is a free for all and if you arrive more than an hour after feeding time commences you may notice a significantly smaller choice of deserts and ice cream which will normally have been replaced with melon. Lunchtime in the Bistro is far less chaotic as it is a full waiter serviced event. Staff – I’m not sure how the restaurant staff maintain such a high degree of enthusiasm and politeness for 6 days a week, the restaurant manager has a hard job finding tables for everyone and he looks like a few days off would help. The guys and girls all work tirelessly in spite of some rude behaviour (the use of please and thank-you doesn’t come naturally to some people). In summary this hotel is well designed in good grounds with plenty of great staff and facilities and stacks of sun-beds. It isn’t too far from the beach and is located close to bus stops for getting out for the day. The breakfast is good if you get there when it’s quiet but the evening meal is nothing to write home about unless you want to undertake a study into Neanderthal behaviour. Maybe the hotel should introduce separate sittings for meal times or mark the buffet area with arrows like they have in Ikea. We met quite a few really nice people during our stay, but sadly, mostly due to the mealtime experience, we don’t think that we will be returning in the near future.More

Emalian, Blackpool, United Kingdom

An enjoyable stay

We stayed at the Gran Vista and Spa between 9th June to 20th June. It was our second stay at this hotel, the first time being back in 2012. We requested a room overlooking the pool, and underneath the rooftop terrace. Our request was taken on board, and a room on the 3rd floor in the area asked for was provided. The rooms had received a make-over since our last visit, and we found ours suitable for our needs. We did find that the amount of storage space was limited. As this is a platinum hotel, and the luggage allowance is 20kg per person, plus hand luggage allowance, it could do with a little more. The balcony was a good size, and we had most of our lunchtime meals here. The sun was around this side of the hotel in the morning, through until about 1.30pm. We generally take our own kettle on holiday, but we were informed by the Thomson rep at the welcome meeting that, if you wanted the use of a kettle, to let her know, and she could arrange for the provision of one, free of charge. Talking of reps, we did read in some feedbacks that there wasn't one at this hotel, the only access to Thomson being by phone. We thought this very strange. We found that there was a Thomson rep at this hotel, in a designated area, and that she made daily visits in both the mornings and the evenings on all but one day per week, so you shouldn't have any concerns if you need to see the rep in person. The bathroom is a good size with a large shower cubicle, but no bath. There is a safe in one of the wardrobes, for which there is a hire fee and deposit. There is a TV with a limited number of British channels. You get towel vouchers issued to you on arrival. Towels are obtained from the wellbeing centre, and can be exchanged on Mondays, Wednesdays and Fridays. We love the outside area. There is a large pool surrounded by sunbeds and parasols on the upper level. There is a large grass area on the lower level, so finding a quiet area to sun bathe is no problem, but there aren't any parasols available down here, the only shade being under the trees, or under a large gazebo type structure. There are plenty of sunbeds available. There are facilities for beach style volleyball, football, and petanca (french boules), there is a crazy golf area, and the wellbeing centre provides exercise equipment, and various classes. In the afternoons you could use the sauna, steam room, jacuzzi, restroom and indoor pool. this is all free of charge, although there are other treatments available at a price. As this is a multi national hotel, we found the entertainment a bit hit and miss. We also found the resort somewhat less lively than our previous visit, although this might be due to the fact that, in 2012, the European football tournament was being played, so it did feel livelier. This is a family hotel, and we did find that there a lot more children here than on our previous visit, and you will find certain areas of the dining area are prone to be more suitable for family dining, but it is a large dining area, so there is plenty of places to sit. The hotel tries to cater for all nationalities, so there is a large selection of dishes to choose from. Also there are several themed nights. As with most hotels we go to, there is a policy of gentlemen wearing long trousers in the dining area in the evenings. Personally, I find this totally acceptable. Why shouldn't we be expected to make the effort to be properly attired for a couple of hours when having our evening meal? So I was disappointed to see, over several nights, a number of men wearing shorts or 3/4 trousers! These people were observed by the staff, but nothing appeared to be said to them. I read some feedbacks about this hotel, prior to this year's holiday, and several people complained about being refused access to the dining room because the man wasn't wearing long trousers, so this hotel needs to decide whether, as a family hotel, it wants to relax this ruling or strictly adhere to it. As regards the staff, we found them all to be friendly and polite. A special mention for Conso, who was always smiling, and always made the effort to talk to us. There is a kids club during the day which always seemed to be well attended. In the evening there was a mini disco and games put on for them. There is a rooftop terrace that provides a great panoramic view of the resort, and is a very relaxing area in the evenings to sit and have a drink. Although the majority of guests are German, we did notice a larger contingent of British guests on this occasion compared to our previous visit. There was a healthy competitive rivalry between the Brits and the Germans in the petanca matches, which were also quite enjoyable. There is a nice 25-30 minute stroll along the front to the Son Baulo area. There is a large market held down here once a week, and the Thomson gold hotel, the Picafort Park, is in this area. All in all, we enjoyed our stay. It is a hotel that caters very well for family units, so, from a personal point of view, it did bring home to us that we are now of an age where adult only hotels are probably more suitable, but it is one of the nicest hotels we have stayed in.More

Giuseppe C, Redruth,

Love the gran vista

We stayed at this hotel for one week in August 2014... we loved it so much we are going back next week.. (24th July).. We arrived at 9pm after a 3 hour coach transfer that stopped EVERYWHERE... before us being the final drop. On arrival, we were advised to go straight to the restaurant before it closed at 9.30 and we could check in afterwards. Reception took care of all our luggage and we headed off for dinner. Check in was easy and staff very helpful. Rooms were lovely, spacious and very clean. Although hotel was large and busy... there was always space in the restaurant and no queuing for tables.. Also.. and the best bit for me.. there was no fighting for sun loungers or space by the pool. No matter what time you went out to the pool.... whether it be 8am, 10am, 12 noon or 2pm... there was always plenty of sunbathing areas and ample sun loungers for everyone. Thank you Gran Vista... we can't wait to come back next week.More

Trish B,

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Grupotel Gran Vista & Spa
Rated: 4.5 /5 based on 581 customer reviews
from £333.94