Hotel Protur Alicia  

There are three beaches within easy reach of this hotel. It’s also handy for Cala Bona’s bars and shops.

This stylish hotel has a pool both indoors and out. The outdoor one is big and square, and is surrounded by a spacious sun terrace. At mealtimes, there is a buffet restaurant, plus an à la carte. And it's having a top-to-toe makeover for summer 2015.

Set on Cala Bona’s seafront, the hotel’s close to three beaches, including a rocky one across the road. For soft sands, Cala Millor Beach is a 5-minute walk, while Cala Bona Beach is further down the prom.

TripAdvisor Traveller Rating

Based On 665 reviews

  • Official Rating
  • 6Floors
  • 173Rooms
  • 2Lifts

Platinum

Holidays in premium hotels

  • 90% customer scores
  • Platinum Villas available
  • Platinum Cruises available
  • 20kg luggage allowance
  • 4T and 5T hotels

Find out more about Couples and Sensimar

 

Golf Offers

10% discount on green fees at local courses.

Food & Drink

Dining options Breakfast Lunch Evening meal Drinks Snacks, Icecream
Half Board

Buffet breakfast and dinner.   

Facilities ► View all

Outdoor pool

The outdoor pool comes with a large terrace area with sunbeds and parasols dotted around, plus towels are available too.

Buffet restaurant

Here the buffet restaurant offers breakfast with hot dishes and dinner.

Themed restaurant

You can have one meal here per stay.

Rooms► View all

double select room with sea view

These double select rooms with sea view sleeps up to three. They come with a larger terrace, wooden decking, table, chair and sunbeds. Air-conditioning is at the manager's discretion. Cots are available on request. Image shown is the planned appearance room for Summer 2015.

double room with pool view

These double rooms with a pool view can sleep up to three. Air-conditioning is at the managers discretion. Cots are available on request. Image shown is the planned appearance room for Summer 2015.

TripAdvisor Reviews Show more reviews »

Lovely hotel in great location

Loved the hotel and the staff. The hotel is in an ideal location and has recently been refurbished. Its very modern and the superior room was great, with its own patio, sun beds and sun shades. We arrived on the second day of opening and you could see there was still work needing done but was done very discreetly. My only minus point was the two sittings for evening meal which I dont like. Also the food choices were very limited with nothing even being labelled. We arrived on the Sat and chose to have our last meal in the hotel on the Tuesday night as we thought the food wasnt for us. The entertainment was good and Chris the entertainment manager was fantastic.More

dhall7, Edinburgh, Scotland

Spring break

Just returned from this newly refurbished hotel , very lovely ,few teething problems which need to be sorted but overall superb hotel , good entertainment every evening , lovely pool and very disabled friendly ,,More

embexley, kent

A very modern hotel.

We are now on the last day of our holiday here at the alicia. We arrived on the 3rd day of the reopening ,the hotel was only 20% full, we booked a superior double seaview room which is just lovely massive balcony with 2 good quality sunloungers 2 chairs and small table and sun canopy.The room has very modern facilities a control panel by the bed with buttons for all kinds of lighting. Fridge tea/coffee making facilities, (replenished daily) . The sink area was in the bedroom just behind bed. And the shower cubicle and toilet cubicle are both next to each other behind frosted glass.(with clear glass in between) the furniture in the room is all in white high gloss very nice ,along with a white settee,(hope they don't get ruined). Free wifi every where in hotel. The outdoor pool area has plenty of sunloungers, on flagged,decked and grassed areas. There's a small indoor pool. The best bit the roof top infinity pool and terrace area, ( there will be a bar area up there soon but wasn't opened just yet) there's sunloungers,and double mattress beds. Couches tables, chairs and magnificent views.(gets very hot some shade would be lovely) We don't really stay in hotel for entertainment as we like to have evening meal then go for a walk,but one evening there was a group on called the new jerseys they were excellent. During the day there's a daily game and a quiz. Now the only thing that wasn't top notch was the main dining room main course choice. ( this may be down to hotel only just opening) we choose to sit on the outdoor decking area on second sitting which was lovely. (6.30-7.45. 8.15-9.30) Some days we had lunch at the pool side grill (food here was very good) last night we ate in the ala carte resteraunt which is on the top floor ( the Sarah green grill) now this was excellent I would have paid to eat here each evening instead of the hotels main resteraunt.( you get one free meal here during your stay) . All the staff are working very hard and the main hotel manager was walking round with work men getting every thing sorted. The most annoying thing was some of the hotel guest who were determined to say how much they preferred it before . We will recommend the hotel as its lovely, but we won't be staying again as we don't go to the same hotel over and over again as we like to have something new to look forward to. Which is why our main holidays are cruises,(something new to do and look at each day) When booking this hotel check with hotel before hand to make sure you get the room type you require. (But all rooms are beautiful) there are 4 new rooms that have roof top terrace with private juccuzzi.(not sure how to book them as not mentioned on thomson website). Have a lovely holiday .a holiday is what you make it.More

Gaynor E, bolton

Lovely Hotel, been many times

We would have been enjoying yet another holiday at this Hotel this year had we been given the chance! Thomson cancelled our holiday just 7 days before we were due to go. What a disappointment!! They spun us a tale that the Hotel had cut down its number of rooms allocated to them owing to the refurbishments not being finished. Thomson admitted that there are many other people who have found themselves in the same situation.We were offered a room in another Hotel, which was nowhere near the standard of the Alicia, or our money back. But what they didn't tell us was that we were also due compensation for the cancellation, but we read in detail the Agreement Terms in their Brochure that for this short notice cancellation we were due £40 per person. They went away to check and told us they would ring us back, but we didn't get a call. On contacting Thomson again they agreed to pay us the £40 per person plus a full refund. Due to their cancelling our holiday it has resulted in our incurring extra cost on our holiday insurance and when approaching Thomson about this which has left us out of pocket, they are not interested in paying us back for any other expenses. So now we have had to book another holiday at a later date, which is going to be more expensive and comes hard as we are senior citizens. So be aware of Thomson, they tell you a pack of lies. Thomson have pushed the blame on the hotel but from contact with the hotel and people staying there, it is not the fault of the hotel. If anyone else experiences the same problem can you comment please.More

Gary J, Gloucestershire, United Kingdom

We love it :)

This was our first time in the Alicia and hoped it would live up to the high standard it portrays on the Thompson website, as the hotel had only been open a day when we arrived we have allowed for the odd hiccup. The rooms are exceptionally modern, clean cut and if you have booked a sea view then you will not be disappointed. Apparently the rooms are now smaller than before and we have experienced endless couples who have been coming here for a million years who don't seem to like the mod cons, alternative bathroom ( separate shower, toilet with sink in the bedroom) and our first encounter in the lifts was met with a couple who couldn't wait to tell us that after 15 years they would not be returning! Great as far as I'm concerned, stand aside and let the new money in, it wouldn't surprise me if they stayed in the lift all day just depressing people for fun. Good sized balcony with a little treat on a evening of a moon glazed sea view. Super little fridge in the room and a very comfortable bed with very soft comfortable pillows. Air con is great for sleeping and the light show you can create in your room is a great novelty. The hotel itself is very clean, modern and fresh. 3 pools, inside, standard and roof top. The roof top is a must, spectacular views as you relax in a shallow warm pool with waiter service and lots of sun-beds. Rooms are cleaned daily with fresh towels and very friendly discrete staff who somehow manage to never disturb you. We stayed half board with the idea in mind we would eat in the hotel every other night, the food is good quality, plentiful and got better as the week went on. We've had mixed conversations with other guests and some love it, some hate it! As a exceptionally picky eater I've managed just fine. Great salad bar, good selection of fish, red meat & chicken. Grill station for dinner and egg station at breakfast, great desserts and cheese selection. We ate here most evenings. The restaurant staff appear to be a little confused and not up to speed apart from the maitre d' who has the height to see all and will go out of his way to make your meal as pleasant as possible. He made us feel exceptionally welcome and accommodated our every need. The reception staff again could not be more friendly and helpful as are the bar staff. The only thing that hindered our pure relaxation happened to be the guests who have been coming for years, it appears they prefer the 1980's decor and old fashioned menu. Please be assured this is a great location, 10 mins from Cala Bona Harbour and 10 mins from Cala Millor. Shops and restaurants everywhere as well as a great hotel with all the perks. Book it, you'll love it :)More

tancolledge, Newcastle upon Tyne, United Kingdom

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Hotel Protur Alicia
Rated: 4.5 /5 based on 665 customer reviews
from £312.88