Protur Aparthotel Bonaire  

This award-winning aparthotel delivers plenty for families, including a river-style pool and a splash park.

This place has a long and winding main pool. Better still, there’s a children’s splash park with chutes, slides and a giant pirate ship. On the dining front, you can choose from a buffet place and an Italian.

The hotel’s about a 2-minute walk from a small sand-and-shingle beach. Meanwhile, the centre of Cala Bona is about a 10-minute walk away, and it’s a little further to Cala Millor, a bigger resort.

TripAdvisor Traveller Rating

Based On 1974 reviews

  • Official Rating
  • Lifts: 8, 1 building does not have a lift

Platinum

Holidays in premium hotels

  • 4T and 5T hotels
  • 90% customer scores
  • Platinum Villas available
  • 20kg luggage allowance

Find out more about Platinum »

Food & Drink

Bed and Breakfast

Buffet breakfast.

Self Catering

Dining options Breakfast Lunch Evening meal Drinks Snacks
All Inclusive

Buffet breakfast, lunch and dinner. Continental late breakfasts 10.30-12.30 and 1 visit to the Italian à la carte restaurant per stay.  Local alcoholic and non-alcoholic drinks, until 24.00.  Tea, coffee and cake 16.00-18.00, ice lollies and snacks for kids and assorted fruit 10.00-24.00.

Half Board

Buffet breakfast and dinner.   

Facilities ► View all

Splash pool

There's plenty of thrills and spills for little ones in their own splash pool.

Outdoor pool

The outdoor pool comes with a large sun terrace so there's loads of room for sunbeds and parasols. Palm trees are dotted along its edge, giving that bit of extra shade during the day. Pool towels are available here too.

Thomson Kids’ Club by Family Life for 3 to 11 year olds, Apr - Oct

Available from April 2017. Designed for 3 to 11-year-olds, our Kids’ Clubs by Family Life offer daytime activities, five times a week. To ensure all activities suit your little and not-so-little ones, we’ve split the Clubs into age groups and tailored the activities for each. Just like in our Family Life resorts, there’s Bamse Club for 3 to 5-year-olds and @611 Club for 6 to 11-year olds, so you and your kids get a taste of the full experience. For your peace of mind, all of our Kids’ Club team are trained to UK standards by TUI, and have undergone relevant checks.

Rooms► View all

1 bedroom apartment with balcony

Styled with modern furniture and warm tones, these 1-bedroom self-catering apartments open onto a balcony bringing in lots of natural light. You'll get air-conditioning and a kitchenette. They come with 1 twin bedroom plus 2 sofa-beds in the lounge area.

1 bedroom apartment with balcony

Styled with modern furniture and warm tones, these 1-bedroom self-catering apartments open onto a balcony bringing in lots of natural light. You'll get air-conditioning and a kitchenette. They come with 1 twin bedroom plus 2 sofa-beds in the lounge area.

TripAdvisor Reviews Show more reviews »

Excellent family hotel

Stayed at the Protur Bonaire end of June 2016 as family of 6 and I have got to say they have nearly got everything spot on at this hotel. I have been to 5 4* hotels including this one over the last 5 years. I have always gone all inclusive and been to hotels with kids clubs and would say this looking at everything this is the best so far. Rooms From my experience are excellent the best we have stayed in, air conditioning wasn't the coldest though and was switched off at nights but other than this couldn't fault the rooms. Also was sleeping in room with my wife and 2 children, gave the children the bedroom with the beds and my wife and I slept on a sofa bed each, so over a 14 night stay our backs wasn't the best. Other hotels we have stayed at had a double bed in living room ( would have preferred this ). Food The breakfast was on par with other places we have stayed at very good, would have liked softer bacon. Here they over cooked the bacon so it was like leather, also the first week we were there 1 toasting machine for the whole hotel so had to wait for ages, second week another one appeared thank goodness. Lunch was ok in the restaurant but we mainly ate at the grill bar by the main pool which was very good compared to other places we have stayed at or the snack bar by the splash pool which was standard i.e. burgers, hotdogs, chicken nuggets, chips etc. Claire who worked on the bar at the snack bar by the splash pool was excellent, worked hard and helpful. Evening meals were of a good quality with show cooking. But for me something was missing other places we have stayed at, going to the evening meal was an occasion one you looked forward too and food was presented well with show pieces and great variety. Here there was no effort to show off their food with displays just the trays with food. One night was the chocolate fountain night and I nearly missed it as it was crammed next to the juice machine with just marshmallows. Other places I have had more selection, strawberries, fudge etc. Evening meal wasn't ever wow look at that it was more get your table and let's see what's in the buffet carts. Its not only nice for us adults too see but for the children to look at too. Sides selection was poor and salads compared to some other places and desserts again were poor, no taste very bland (add more sugar) !!! Kids club This was excellent and the reps worked very hard, my 2 wanted to go nearly every day. But have been told by other guests they have reduced the kids club sessions from the year before, probably as now turned to platinum and not a family resort anymore. So you have to go about 15mins early to get them in, as once it reaches 32 you are turned away. Also heard Thomson the dog may be stopping, as now Platinum not family Hotel but not certain. Location Excellent Cala bona is lovely and you can walk into busier Cala Millor. For a 4* family hotel with an excellent splash pool and kids club, it's rare you can just walk out and within 5 minutes be in a harbour and within 20min be in Cala Millor with bars and shops. Normally your quite a way from the main area and not much around hotel. The walk is also nice shops/ restaurants all the way. Service Again excellent I made a complaint during our holiday and was quite angry with something and they listened and dealt with the issue promptly ( but I did ask to speak to the manager). Here I feel they deal with complaints seriously. First week the life guards were just on their phones, then I know someone complained and by the second week all we heard were their whistles going off, so they were more alert especially by the splash pool. Cleaning was very good and towels changed regularly. Reception staff were very good and bar staff very good. Rarely queued at the bar. Pools Amazing, the splash pool is excellent partly undercover from the sun which is a bonus, mainly suits 1-7yr olds and the lagoon pool is again lovely. I would say this splash pool is hard to beat for little ones, this probably made the holiday better than others as our girls were in it all afternoon and didn't get bored. Entertainment WELL what do I say, I have never stayed at a 4* family resort yet that I have said the entertainment was excellent, but here it was terrible. You get the usual puppets and toy instruments that come out ever night which was torture ( most people went out for a walk during the early period) but experienced this before and expected it. But then even the adult entertainment at 9.30, over the 2 weeks we were there maybe 2 acts were ok, the rest were poor. Worse than most places I have stayed at. The animation team staff work their socks off, but when they did the adult entertainment at 9.30 they are not professional entertainers they are young girls who are confident and a cheap alternative to getting a professional act in. But saying that the professional acts they had in were very poor, except a few acts which were ok. This is probably the only thing that would make me consider not returning as you didn't look forward to the evening as the entertainment was mainly poor, compared to other 4* places I have stayed at. Saying this all in all we had a fantastic time, the location I feel is excellent if you fancy going for a walk and the splash pool is hard to beat for little ones. The hotel I feel looks after its customers and the food is of good quality. But I just wish they make the evening meals a bit more wow with their presentation and get some better acts in for the evening so you could actually look forward to the evening meal and show not wonder what rubbish act is on tonight. I would return, but we like trying different places but out of the 5 places so far this is probably number 1 for everything other than, food variety/presentation and evening adult entertainment( others have done better). Did have a quick look at the prices for next year eventhough booked somewhere else and too my surprise they have shot up by nearly £2000 more than what we paid this year (same number of people and dates etc). As its had good reviews Thomson has thought lets put it as Platinum so the price goes up a couple of grand. Its not worth the extra price now, you can go to a 5* for those prices. Won't be returning unless price comes down. Hope this has been useful, I have been honest. I would recommend this place but the price is high now for a 4* and the entertainment is poor. Would have given 5 stars if not for the entertainment.More

Owes, 186459

Good holiday. Till the last night

Went here with my husband and daughter, and granddaughter we spent 2 weeks here we loved everything about this place near to the beach pools for the kids and adults.the food was good, then on the night before we were due to go home someone broke into the room and took the safe Thomson did not care and the hotel just wanted us out of there we had no money, passport, camera nothing. Even to this day no one as been in touch to see if we got things sorted out. Thomson have no aftercare we stayed on the ground floor which had grass and a hedge outside the door which lead on to a road.More

dawngreene1961, 186310

Good holiday but not platinum hotel

We stayed as a family of 5 for 11 nights in late June. We booked up last September and went all inclusive (we had 2 apartments as there were 3 adults and 2 children) Pros: Apartment: The apartment was excellent. Plenty room and the added bonus of a small kitchenette and separate bedroom. The rooms were cleaned 5 days a week. We stayed on the second floor in block 3 and the view of the mountains from our balcony was amazing. Kids Club: The kids club and reps were brilliant. My 8 year old son had a great time either at the kids club or in the main pool taking part in the games. Facilities: The facilities at the hotel are excellent. Lots for kids to do, great swing park just next to entertainment and my son loved the Pirate ship pool. The hotel grounds are lovely. One thing I hate is being in "concrete city" whilst staying in a hotel but this one has plenty grass areas and is very open plan. All the staff were lovely and welcoming. We never had any problems during our stay but I'm sure if we did they would be happy to help. I got up early to reserve loungers by the pool (7am) but I'm not a great sleeper on holiday anyway so this didn't bother me. There was a few days that we never reserved loungers as we were going out but when we came back in the afternoon we could still get some. We were there in late June tho so can't comment on what it's like during July/August. We visited La Reserva water park in Sa Coma (15 minute taxi journey). This is also owned by Protur so we got in at a much reduced price which also included drinks and food all day. It only has a few flumes and a huge pool but well worth it. We spent a whole day there. Location: The location of the hotel is excellent. Cala Bona harbour is lovely and only a few minutes walk. It's very clean and safe. There are lots of nice shops and restaurants. We had great fun hiring the bikes and my son loved the kids quad bike we hired for him. He also loved the go-karts and bungees which were a little further along. Cala Millor is about a twenty minute walk and the beach is gorgeous. I'm glad we stayed in Cala Bona tho as its so nice. Cons: The only disappointing thing was the all Inclusive food/drinks: We found the food on offer to be quite bland and were tired of it by the end of the first week. Definitely not what you would expect from a platinum hotel. The alcoholic drinks were disappointing also. The beer tasted like it was watered down and the vodka they served was not nice at all. The cocktails on offer were from a machine and very sweet. The sangria was nice tho. Would we go again? We would go back self catering next year but having checked the prices on our return it's not much cheaper than what we paid for all inclusive this year! (we booked before the hotel was made Platinum). My rating of very good is based on what we paid. If we had paid the price they are asking since it went platinum I would not be rating this hotel very good. It's such a shame because the hotel itself, staff and location are brilliant but for the sort of money they're now asking there are better options out there. More

,

Love this place

Stayed there a few times now but this was one of the best, good times all around. The reps were awesome couldn't fault them but can get moody when provoked 😂 seriously though, great team. Only problem was reception turning the air con off through night. More

Dan E,

Family Hotel

Just back from a two week all inclusive at the Bonaire Aparthotel. This is the second time we have stayed here but I am not sure we would return for a third. The hotel is good. The hotel staff are so friendly and work extremely hard. The food is good but not always warm and I felt there has been cut backs over the last few years. The place is clean and well cared for. We felt the hotel was suited more for families with young family. My kids are 11 & 8 and the majority of entertainment/activities was aimed at the younger children. They got slightly bored. The entertainment staff were average (Apart from Lottie, who stands out a mile) I don't know who arranges the shows/ entertainment/ activities but i think they really need to review it. It gets very repetitive. Thankfully you are only a short walk down to the seafront to some lovely bars and they have great street entertainment in the evening if you want something different. More

lozza997, 186532

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Protur Aparthotel Bonaire
Rated: 4.5 /5 based on 1974 customer reviews
from £ from £213.52