There's plenty of light in these modern rooms - there's a set of double doors out to the balcony that lets in lots of natural light. If you're looking for some outside space there's a balcony with a limited sea view. The room is fully air-conditioned too.
Double doors provide lots of natural daylight in these twin rooms. They're smart and bright, and there's air-conditioning for you to control the temperature. Fresh air can be found out on the balcony too.
This hotel seems to have got nearly everything right about a holiday. The staff were excellent, very friendly and nothing was ever too much of a bother. The rooms were not up to a four star standard, in fact the room I stayed in was only just pushing a two star - but it may be that I was not in one of the refurbished rooms (that said I still paid as much as the next person staying in the newly refurbished bit).
The food was excellent and even the picky eaters could find something to their liking. There is a snack bar near the kids pool which did burgers and chips etc - these did look really nice, although I didn't have one.
Entertainment staff were fantastic and were always on the go - I liked the little touch of the fact that even if they only spoke to you once they remembered your name - this must be difficult! Great shows on the night and great daytime activities if you want them - no pressure.
All public areas were furnished nicely and kept spotlessly clean. Wifi in the public areas was good but was hit and miss in the rooms.
The biggest criticism I have of this hotel is that there are not enough sun beds - unless you were up at the crack of dawn to reserve one you struggled and this isn't even the height of the season. If you were fortunate to get a bed you found yourself practically reading your neighbours book for them as they are crammed in that close. There was a choice of going onto the beach and getting a bed but this came at a cost of 10 euros a day which gets expensive.
All in all I would recommend this hotel, but probably best that you visit out of season.
A big thank you to all the staff who, in my opinion, are the best I've had anywhere.More
Travel S, 187069
I had an amazing holiday at this hotel. A great family orientated hotel and amazing for all ages. My 9 month old was very amused with the baby pool. Great atmosphere, great team and great staff.
Cannot fault the food so much variety and something for everybody.
The rooms are cleaned to a very high standard.
Been back to this hotel for the last 4 years and we will be going for many years to come.
Great place with the shops and resturants just a 5 minute walk away. The port is only a 45 minute walk away or 10 mins a cab.
Love it - highly recommended.More
Sarah Jane R, 186338
Fabulous Family Holiday
It was our first family holiday. The short flight with a 16 month old was the main appeal to go to Mallorca and I don't think we could have chosen a better resort in Alcudia or hotel.
The rooms are clean and well kept. The staff are all extremely hard workers a s we didn't encounter one staff member that didn't have a smile on their face.
Food is quite basic but definitely not the worst we've had on an all inclusive holiday. There are sandwiches and a snack bar of you're feeling peckish throughout the day. Ice creams are included too.
The pools and surrounding areas are also well maintained and clean. Bit hard getting a sunbed so make sure you and your partner down around 7am to get a bed ð. The hotel is right on the stunning beach.
The entertainment team are brilliant. Water policy, beach volleyball, zumba on the beach, archery etc....basically loads to do. The team (and Coco the mascot) are brilliant with the kids too.
All in all, a brilliant hotel. Would definitely return.
7 years in a row... but not this time!
It's a bit of delayed review. But i'll get right to it..
So the good bits:
Location is second to none, right on the beach it really is stunning. The animation staff really do make the hotel, they work so hard and are always getting everyone involved in the activities. They remember us every year which is so lovely. The rooms have recently been updated over the last year, which are now much more modern. The ocean view is beautiful to wake up too.
And the bad..
Food is very repetitive, same old stuff.. very bland and just put in different sauces each day.I suppose with all inclusive you do expect this. We usually ate out at Dakota's each evening just down the road.. Fab food!
Good luck trying to get a sun bed around the pool, if you're not down by 7am you have no chance! Although it says no reserving.. no one cares.
The title for my review is based on the management and reception staff that have changed. We found them to be very rude, uninterested and very patronising. A couple times our room key wouldn't work, so we would ask for another and they would just ask your room number and basically throw the key at you. Customer service skills 0. We also had a few power cuts while we was there, i think it was due to the heat. A few of my family members were stuck in the lift multiple times for a good 10 minutes. Also, air con is very weak which is not ideal in the August heat.
This was the only bad experience we've had at this hotel in 7 years, so i suppose 1 out of 7 isn't bad. However we won't be returning, it's unfortunately gone down hill!More
Honeymoon/Holiday in Alcudia
Hotel Condesa de la Bahia-ALCUDIA
It's took us a while to get around to writing this review but here goes. My wife Ceri and I booked a week long all inclusive in Alcudia at the 4* Hotel Condesa de la Bahia. I must admit I was very dubious about the all inclusive bit and I was expecting it to be rubbish despite the hotel having lots of good reviews. We arrived about 11.30 at night on the 11th April and were met by Sebastian who was manning the desk. He made us feel very welcome and we were amazed when he told us he had kept the restaurant open for us as he thought we might be hungry, I nearly fell over as in the U.K. the kitchen would have been closed and you would probably end up paying about Â£9 for a curled up sandwich. We were shown into the restaurant and within minutes were eating fresh salad,olives,cooked meats,cheese,bread and helped ourselves to hot and cold drinks. That was the start of what turned out to be the best holiday that either of us has ever been on.
The rest of our review is divided into sections...
The hotel itself is lovely. Comfy and well thought out bedrooms that have plenty of lighting/power points and shelving/storage etc. The rooms have a decent TV and a safe. There is also a telephone to contact reception. The en-suite bathroom was superb with modern fixings/lavatory and shower-everything worked as well. The gardens are clean and well kept and so are the swimming pools and the rest of the grounds.Thankfully my wife and I aren't disabled but there is full access for you if you are. The lifts are clean and modern. In general it is a really nice hotel and very deserved of it's 4 stars. All parts of the hotel were clean and tidy, the bars,eating areas,function room were all modern with decent furniture. There is a huge kids play area outside.There was a little shop that opened inside the hotel every day with fairly priced goods-the lady didn't sell everything you might need but she had a good selection. I think I spotted a hair salon as well. There was a good mix of people in the hotel, quite a lot of Spanish and German and English. Lots of couples and families and quite a few older people. A really nice atmosphere..Not too quiet and not too rowdy.
Did I mention you are 20 seconds from the beach!!!
Outstanding! I was expecting cheap/bland/boring food and I couldn't have been more wrong. The food was really fantastic. A typical breakfast would be a dozen types of bread/orange juice/tea and coffee/chilled water on tap constantly,You could have a Full English if you wanted or continental cooked meats,4 or 5 different salads (Which varied every morning), a different hot sausage every morning,a big selection of oils,vinegars and other condiments. Empty trays/containers were replaced with full ones straight away and there wasn't any queuing as there are two huge serving areas in the dining hall.
Dinners were great, again the huge selection of bread, a soup of the day, "English" meals were always available and food for kids. The small food counter for the kids was a nice touch if you are thinking of having a family holiday. A huge selection of salads and cheeses, the usual condiments, locally sourced fish and meats, plenty of vegetables, to be honest there was so much food it was unreal.
Tea times were even better! The team of chefs worked like troopers,. Every night the Head Chef would cook fresh meat or fish in front of your eyes on the grill. The Pizza Chef was turning out the best pizza we have ever tasted, There was the usual massive selection of salad,cheese,cooked meats, various paella type dishes in huge pans, more vegetables and different hot meals from around the world. You could help yourself to as much Coke,Lemonade,Fanta,chilled water or even beer. Fresh fruit was always available and 5 or 6 different puddings at every dinner/tea time.
There was a nice treat midweek as there is a seperate restaurant in the grounds of the hotel, you have to book in but we had a meal with a couple we met. We had our own waiter who kept bringing us fresh drinks as we finished our old ones. There was a great a la carte menu and the local Hierbas liquer to finish off. Ten out of ten!
The main bar opened at 11am sharp every morning and was busy till it closed at around midnight. Our all inclusive wristbands gave us access to a selection of 10 cocktails, water/Coke/Fanta etc etc. Draught lager, red and white wine,prosecco and about 25 different bottled ciders, lagers and alco-pops.There was a full rack of spirits and liquers. If you didn't want alcohol there was tea and coffee. There was a slush machine for the kids. You could also get a sandwich at the bar throughout the day.
Plenty to do during the day every day, including archery, air rifle/pistol practice to name a few with friendly, fun instructors. We are not into football but if you are there is a dedicated football lounge and a large main area where all the big games are shown. There are two pool tables one inside/the other outside. There are two stages, again one inside one outside. Every night there was entertainment, first for kids early on and then adults later. Some nights we had DJs and other nights there was an artist or full on cabaret. In all fairness the DJs catered for the Spanish with the music but I asked for lots of requests and they played every one-there were always people dancing.
What can we say...The staff were great and really make this hotel. Every single member of staff always had a hello and a smile. Nothing was too much trouble. They worked tirelessly from the moment they started till the moment they finished even though some of these guys and girls are working 13/14/15 hours at a time. The bar staff were ace,especially Mimour,Maribel and Dani. The cleaners were all lovely,polite girls very respectful of our privacy. The girls and boys who provided the entertainment staff (DJs,dancers,artists and cabaret people,daytime activities people) were all professional, fun people-most of them could speak four different languages, which was great for the bingo at night. The Chefs and waiting on staff were the same...hard working people who always made time to say hello. We would like to say a BIG thank you to Sebastian on reception, what a lovely bloke, totally professional. On our last day we were a bit worried as we gave our room up at 12 and the transfer bus was coming at about half five. We spoke to Sebastian and he told us, "You are a guest of this hotel till the minute your transport arrives". How goods that!
We could not fault a single member of the staff or the hotel and we have decided next time/if we go on holiday again we will return to this hotel.
Mr and Mrs SImon and Ceri Faulkner, Chorley, Lancashire, England.More