This beachfront place comes with a massive lagoon pool and a pair of restaurants. There’s lots here for children, too.
This place wins points for its location. It’s right on Alcudia Bay, a sandy beach you can access directly from the pool area. It's just a 15-minute walk from the centre of Playa de Muro, too.
The hotel has a huge, winding pool at its centre. And for children, there's an animal-themed splash park. When it comes to dining, there’s a choice of places, including an à la carte with sea views.
Based on 1438 reviews
- Official Rating
Food & Drink
|Dining options||Breakfast||Lunch||Evening meal||Drinks||Snacks, Icecream|
Buffet breakfast, lunch and dinner. National and selected international alcoholic drinks, soft drinks, tea and coffee, Sandwiches, fruit and ice-cream for children.
Facilities ► View all
This is the main restaurant for lunch and dinner. As well as the buffet, there's live show cooking. Highchairs are also available.
2 outdoor pools
Sitting side by side in the grounds the pools are surrounded by sunbeds and parasols.
With tyre swings and a slide - right next door to the kids splash park.
TripAdvisor Reviews Show more reviews »
Relaxing holiday with the family
I spent a week at la Condesa de la Bahia (beginning of August 2014) with my wife and my 4 year old son (this a family holiday driven hotel. If you want to not remember your holiday Magaluf and Arenal are on the other side of the island) and I can honestly say that it met my expectations. These expectations were built upon the various comments I found here on trip advisor and most of what was said is true. The hotel is very well located, staff is very friendly, helpful and professional and always have a smile on their face, sun beds are more than enough for everyone (early birds only get up for sun beds in the shade or for the kingsize sun beds) and rooms with a partial sea view are quieter. As to food there is something for everyone. Breakfast and lunch at the main restaurant. As for dinner we ended up eating at the a la carte restaurant every night after stopping by the main restaurant for a wider selection of starters. Food at the main restaurant could be improved but I doubt that many of the british and german clients would notice the diference. On the downside the hotel should be more attentive with the main restaurant floor. Due to the heat and condensation it tends to get highly slippery and my son slipped a couple of times. Fortunately he did not hurt himself. The sun bed area should be cleaned each morning with greater detail. Cups and litter from the previous day are sometimes found under the sun beds. If you are reading this and haven't decided yet if Condesa is the hotel for your holidays let me assure you that this hotel is a good choice for a time well spent with the family.More
Rui_Raposo, Aveiro, Portugal
Absolutely Fantastic Hotel!
Myself and my husband have just returned from a weeks stay for our Honeymoon at the Condesa De La Bahia, we stayed from august 10th til august 17th 2014. On arrival the Reception staff were extremely helpfull, providing us with champagne, fruit juice or water whilst we checked in. They gave us lots of handy information regarding restaurants, pool area, lifts, towel srevice and safety deposit box. Once in our room we were welcomed by the most amazing view of the beach, the sea and the horizon, a very pleasant surprise as we had booked the last available room which came with a "limited sea view". The food in the Principal Buffet Restaurant is outstanding, with plenty to choose from, even for the fussiest of eaters, each evening had a different theme, traditional, mexican, spanish, american bbq, oriental and gala dinner, all equally as delicious as the next. The desserts were divine. The Mirimar Restaurant also served Buffet Style meals at breakfast and lunchtime, but by night became A'La Carte but you must reserve your table, we ate here twice and the food was absolutely beautiful, with live atmospheric music it has a more formal/grown up feel. The pool area is very clean and there seemed to be plenty of sunbeds, although we did need to reserve beds with our towels whilst we had breakfast, the hotels policy is that towels left for longer than 1 hour would be removed, we never saw this happen but we generally didn't see towels left on beds for lengthy periods either. The childrens splash pool is great for little ones, with the slides and fountains. The bar provides a variety of hot/cold/alcoholic and soft drinks aswell as ice creams, lolly ices and cocktails. The animacion staff provided daytime activities for both children and adults, ranging from water polo, beach volleyball, skittles, shooting, zumba and aquagym. They also provided the kids mini-disco each night, bingo and there were proffesional shows too such as tribute acts, acrobatic performances and challenge nights. All in all we had a fantastic 7 days at the Condesa De La Bahia and can't wait to return, we have already recommended to our friends and family.More
anna g, Ellesmere Port, United Kingdom
Another brilliant holiday.....but still not a 5...!
This was our second successive visit to the Condesa de la Bahia and I could almost write an identical review to the one I left last year. There have definitely been some improvements to last year....but the one thing that prevented me from giving 5 stars last year still hasn't improved sufficiently. I'll therefore review the hotel under the same headings as before: Sunbeds: They've now introduced some double beds by the side of the main pool. There are 15 in all and are actually far more comfortable than the beds in our room...! You do need to be up early to get one. Most mornings there were still a couple left after the initial 7am 'rush' but they are not to everyone's taste because they can be a bit shaded at times and there are clearly some who want to be able to lay in the direct sunlight all day. I was sitting in the queue from about 6.15 to 6.30 every morning and never failed to get one. I'm an early riser anyway and it was well worth it...! To get some of the other sunbeds was not a problem at all. Naturally the earlier you get down the better your choice so you just need to decide whether you are going to sacrifice sleep or bed position...! Food: The same as last year....in that I can't understand anyone criticising the food at this hotel. We ate in the Mirimar which is the outdoor pool....and we had breakfast, lunch and dinner in there. Breakfast and dinner are both buffet and its difficult to know what more you would expect as a variety. Breakfast consists of cereal, pastries, muffins, then a cold selection of ham, cheese etc and then everything for a full english...eggs (all varieties), bacon, sausage, mushrooms etc. Dinner changed every day but always included a fish option, meat options, pizza, pasta. The evening meal had to be booked this year unlike last year but you could book for the whole week in advance if you wanted to. In the evening there was a buffet starter and pudding but you could choose from a menu for your main. There were at least 6 different meat options and the same number of fish choices including prawns and lobster. Again, it was a little bit cooler eating outside but looking out to the beach made it a lovely venue for a meal. It actually felt like you were eating out. Cleanliness: Again, I can't fault the hotel at all on this. There are still an army of cleaners around the pool in the morning. The rooms are spotless when you come back at the end of each day. Even in the restaurants, barely do you put your plate to one side than the waiters/waitressess are removing them from your table to throw them away. Staff: Absolutely brilliant. From the reception staff to the bar staff to the waiters and waitresses there was nobody who I can think of that wasn't pleasant, friendly and helpful. They are an absolute credit to the hotel. Room: We were lucky enough to get exactly the same room as we did last year having requested it as a repeat visitor. Although not guaranteed it was a great surprise to see the same number on our check in sheet which cheered us up no end..! We were on the second floor over looking the pools and entertainment areas with a lovely view out to the sea as well. My only gripe with the room was the bed. It was incredibly uncomfortable and creaked every time you moved. Aside from the first night I spent the week on the single bed which was supposed to be for my 7 year old daughter...! The TV picture wasn't brilliant and the air-con was a bit on the noisy side.....but I don;t come on holiday to spend it in the bedroom so I can't get too worked up about that. Animation Team: Brilliant. A completely different team from last year but nothing has changed in that they are a terrific bunch and the kids love them. They walk past the sun beds drumming up support for their different activities without any pressure at all and often wait for a chat with adults and kids alike. They are also extremely hard-working. They are often working late, involved in the evening entertainment, but are up around the pool early the following morning. Entertainment: This is sadly what lets the hotel down and which is what, again, prevents me from marking the hotel as a 5. We were late arriving for the first night and so missed the Sunday night entertainment...but of the six nights we saw there were four 'outside' acts and the other three were the Animation Team. Each night started around 8pm and consisted of a mini-disco for the younger ones which became very repetitive as it was the same songs night after night. There was then either a game of bingo (4 out of 6 nights) or photos with Coco which was again clearly aimed at the under 7's. There was nothing at all for the slightly older kids. Even though my daughter is only 7 even she likes to have a bit of a dance to some 'modern' music rather than 'Heads, Shoulders, Knees and Toes' every night. The 'main' entertainment starts around 9.30pm and bearing in mind you really need to be sitting down by 8pm to guarantee a seat that can seem like a lifetime...! Of the four 'outside' acts one was a Take That tribute act who were dire. The sound was terrible but I'm not sure if that was their fault or the hotels. There was then an acrobat act and although they were really good they were exactly the same as last year....and so was their act...! There was a Spanish Flamenco group....but is that what you'd really classify as entertainment for a crowd of mostly non-Spanish punters....? The last night we were there we had a Four Tops tribute and they were pretty good.....although they soon ran out of Four Tops hits but were pretty versatile singing some other Motown hits. The two nights of Animation entertainment were them miming to some Chicago and Cabaret songs and then a terrible ' games night which included sending people out into the audience trying to find 10 men that had hairy chests....! Say no more..... For a 4 star hotel in the height of Summer there is absolutely no excuse for them not to be presenting 'proper' entertainment rather than what they are serving up at the moment. They also have to cater for ALL the kids not just the under 7's. If they are starting at 8 then they could easily have half an hour of the mini-disco followed by half an hour of more up to date stuff for the kids to have a dance to. Bingo was fine for one game.....but what amazed me was that this played almost in darkness until the lights came on just before 9.30pm every night when the game was almost finished. And if you didn't have a pen to play with you were given.....a cocktail stick...! Try checking a bingo card in the dark that you've used a cocktail stick on...! Overall though we had another great week and I would highly recommend the hotel to anyone with kids. They will absolutely love it. The proof of the pudding is the number of people that you speak to who are repeat visitors. Even the ones that have tried other hotels in the area have said that this is the best one that they have been to. I've just remembered I didn't mention the beach...! Beautiful sandy beach a matter of yards from where you eat at the Mirimar. Same problem with sunbeds though....some are reserved for a week on end. The sea is like warm bath water and you can still paddle out about 100 yards before the water comes up to your waist.....great for the kids. We were thinking of going to Florida next year....but its getting so expensive. For what we paid for a week here wouldn't even get the near the cost of just the flights to get to the States. Its looking like the Condesa will be getting our vote again next year.....much to Holly's delight..!More
HollyLovesMrTumble, Bushey, Herts
My family of five travelled here on the 7th august 20014 for a two week stay , we had read the reviews before we came not good to say the least but we decided to come with an open mind ,on arrival at the hotel we were greeted with wine and orange juice for the children ,our rooms were not ready so we had lunch whilst we waited ,all good up to then ,as we had a very early morning flight we were all tired by 10 pm so decided to have an early night !!!!! Big mistake when you come bring bags full of earplugs ,I really don't know what furniture people scrape on the floor but it goes on until the very early hours ,and if it's not that it is people shouting at all hours down the corridors ,I can honestly say I didn't get more than three hours sleep a night ,not hotels fault ,but a major issue that really does need addressing !!! The walls too are like paper ,I could hear the man in room next door snoring even with my earplugs in !! On a more positive note ,we ate breakfast in the mirimar restaurant every morning ,so lovely and quiet ,I really wouldn't advise you go in the zoo !!! As was described in another review ,it really is like a school dinner hall ,kids screaming ,having to stand in a queue ,like the feeding of the five thousand !!!! The quality of the food is not bad at all not as bad as other reviews have made out, we didn't have a major problem with it ,food choice changed daily ,we would recommend also you book in the mirimar every day for your evening meal ,as very quiet ,we ate there most days ,although have to say food is mostly cold ! So would advise you use the microwave in the restaurant to warm your meal up ,other than it being cold food was a good quality ,we paid 7,500 for a two week stay for the five of us ,we did drink a lot of soft drinks and the cakes are good ,so I suppose this is a good value for money hotel ,staff not bad ,a few were not very friendly to English customers but very friendly to Spanish guests ! The one thing I can say In a positive is the cleanliness of the hotel ,it is immaculate ,the staff work so hard ,rooms cleaned every day to a high standard and all the communal areas were immaculate also ,my children enjoyed the chicken slide ,and all the icecreams too !!! Another note to mention is the su bed situation ,my husband had to get up at 6.30 am every day to get a sunbed as after 8am you have no chance ,as we were told by the rep if you can't get a sunbed you can go on the beach and pay 4 euro a day for a bed ,but if you are a family and are having to pay this amount every day it could work out expensive ,so overall if you are a family ,maybe this is the hotel for you ,if you are a couple I really would not advise it at all ,and also if you like more than a few hours sleep a night ,go to a quieter hotel .More
not for couples
2 weeks holiday june 28-july 12 booked hotel 10 months prior to going sea-pool view 4th floor checcked in and got 2nd floor back of hotel not happy dull room dated decor.down stairs to reception moaned and they moved us to what we wanted 4th floor pool-sea view so much better makes me wonder why we book early doesnt give you any benefits.so the hotel is very nice the pool area is spacious as always if you want the best sunbeds you need to be up early but the beach is lovely so that wasnt a problem.ate in the main restaurant the first 2 nights and the food is very nice with plenty of choice but for us it was far too busy with noisy uncontrolable children like a school canteen the amount of food wasted was scandalous got to blame irresponsible parents for that though.had the next 12 days eating at the outside restaurant which was so much better was so much more relaxed and the staff brilliant they couldnt do enough for you.since coming on this holiday we have decided not to go all inclusive anymore though as the drinks were absolutely rubbish local spirits means cheap and nasty.but on a posetive the entertainment was very good and children were very well catered for with them been entertained all day and night.we hired some bikes two days and one day went to puerto pollensa which was lovely and the second day we went around the longest ride of the parc natural an open air nature reserve about 8 miles which was fabulous well worth doing.the rest of the holiday was spent running and walking and all in all was very niceMore
Steve P, Driffield, United Kingdom
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