This beachfront place comes with a massive lagoon pool and a pair of restaurants. There’s lots here for children, too.
This place wins points for its location. It’s right on Alcudia Bay, a sandy beach you can access directly from the pool area. It's just a 15-minute walk from the centre of Playa de Muro, too.
The hotel has a huge, winding pool at its centre. And for children, there's an animal-themed splash park. When it comes to dining, there’s a choice of places, including an à la carte with sea views.
TripAdvisor Traveller Rating
Based On 1680 reviews
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Only from Thomson
- Exclusive to Thomson in the UK
- A range of hotels from 2T to 5T
Food & Drink
|Dining options||Breakfast||Lunch||Evening meal||Drinks||Snacks, Icecream|
Buffet breakfast, lunch and dinner. Selected local-brand alcohol, soft drinks, tea and coffee. Sandwiches, fruit and ice-cream for children.
Facilities ► View all
This is the main restaurant for lunch and dinner. As well as the buffet, there's live show cooking. Highchairs are also available.
2 outdoor pools
Sitting side by side in the grounds the pools are surrounded by terraces laced with sunbeds and parasols.
An exciting splash pool for the kids with colourful slides and tunnels to explore. If relaxing's more your thing, sunbeds line the pool. Towels can be bought at the gift shop.
Rooms► View all
These twin rooms with their natural tones running throughout can sleep up to four. They come with twin beds and either a sofa-bed and pull-out bed. Limited sea view rooms area available.
twin with limited sea view
These twin rooms with a limited sea view can sleep up to three and have natural tones running throughout. They come with twin beds and either a sofa-bed or a pull-out bed.
TripAdvisor Reviews Show more reviews »
Our first holiday without our parents, and we couldn't have experienced a better time. We arrived at 1200 and our room wasn't ready until 1300,but that was no problem because we went and had a look around before going to the room. The hotel staff were friendly and welcoming and the entertainment were great!! We was given a standard room (holiday package with Thomson) with a limited sea view. The room had a balcony overlooking the beach and the archery and beach volleyball area. The room was spacious with plenty of storage, and additional services such as mini fridge and a safe (additional cost for safe). The reps and the reception staff were keen on helping us decide which excursions were best for us and where to go for nearby activities. The hotel is situated about four steps away from the beach, with lots of water sports. From banana boating, jet ski, paragliding, the lot. There is a lot for children to do as they have their own splash play area, kids club and afternoon activities with their favourite character COCO! The entertainment team 'Animation' were absolutely brill! from morning to evening they kept everyone going- adults as well as children! with various activities such as zumba, volleyball, French boules and archery! They came round asking people if they wanted to join in with the different activities. They were all great! They all had great sense of humour and personalities! In the evening they would then entertain us, either with a themed performance, bingo or crazy games. All so much fun, everyone joined in and had a good laugh! We believe that the entertainment team made our holiday extra fun! Special thanks to them! And extra special thanks to Danny H, Diego and Andrew. The all inclusive option is great! there was so much variety. some days there was themed nights such as Mexican or Asian. Great food, although sometimes it got cold quick. Really enjoyed the holiday!! I would defiantly recommend going to the pirated adventure in magaluf, absolutely amazing experience! Many thanks to the Condesa team, J****n and E*******h!More
Jordon1195, England, United Kingdom
We had a wonderful week at this hotel. We celebrated our 25th wedding anniversary there and the staff and animacion team were so friendly and nothing was too much trouble. Everybody works really hard and always have a smile for you and we must give a special thank you to Jessica who organised the flowers and champagne for our special day. We will definitely be staying again.More
Alana G, Northampton, United Kingdom
Good , bad and tips
The good ; -amazing hotel , clean -room perfect. Love it -food wow !!! Big buffet .. Lovely food .. -drinks .. 10am to 11pm ( all inclusive alcohol ) -drinks choice amazing , beer , cocktails , cava , wine , sangria .. Soft drinks - ice cream . Cornetto , magnum ! Wow -pizza amazing -burger bar super ! -beach just next to hotel -evening animation really good .. -STAFFS all amazing. -less 10 mins from shop The Bad : -swimming pool freezing ! -kids disco ( good if kids under 5 !!! ) -evening Jackson five Boring ! TIPS ; - better to take Taxi ( cheaper than bus ) Taxi Only 6 euros to go to alcudia port ( for 4 people ) Taxi 7 euros to go to old Alcudia City - marineland .. Better to rent a car ( only 26 euros a day + driver got 50 % discount for marineland - Porto Cristo cave ! Be careful ... 2 with same name .. Only 1 got a boat to go in caves -Majorca pearl .. Amazing !!! To visit and for shopping We really enjoyed our trip. Sadly we had 2 days off bad weather .. Hotel is amazing , animation team are amazing ! Barman .. Omg. Really busy all day .. A big thanks to them , great job ! Housekeeping amazing too and really polite. 100 % recommended .. Thanks to all Team of condesa de la Bahia :) More
I returned to this hotel after last visiting it in 1974 - then as a child with my parents, this time holidaying with another couple, booking direct with the hotel rather than a tour operator. Things have certainly changed a lot, but the setting is just as beautiful as I remembered it. Literally right on the beach. Both couples in our party booked a Royal Suite as we loved the idea of the roof terrace with the Jacuzzi. When we arrived, late, we were informed that because I had informed them I had last visited over 40 years ago, we had received a complimentary upgrade to a suite - but although it had a separate living area, it had no terrace and no Jacuzzi, and overlooked the pool not the beach as we had booked. We respectfully declined the upgrade, and the receptionist appeared somewhat put out and not quite so friendly as when we arrived. When we met up with our friends, who had arrived earlier having flown from a different airport, it turned out that they too had been given this upgrade and also had refused it. Checking prices since we returned, it seems that the suite we were offered is actually cheaper than the room we booked, so it did seem a bit sneaky on behalf of the hotel. Our royal suite was in reality a basic room but with this beautiful and huge roof terrace, looking out over the beautiful bay, with jacuzzi and comfortable beds. It really was quite wonderful up there, so if you book it, don't get sucked into 'upgrading'. Apart from that, can't fault the hotel. Beautifully clean, lovely staff always smiling. Lots of food, can be a bit samey, but probably because it's such a big choice. A la carte quieter if you want to get away from the canteen feeling. Didn't like some of the choices in that menu , but overall I thought the food was good. All inclusive package great value, not at all stingy with the drinks, big measures. Animacion team worked their backsides off, always on the go, lots to do if you can drag yourself off the sun lounger. Pool was cold - too cold to enjoy really, but we did go in May, so expected it. I would recommend this hotel to families ( lots for kids ) but also for couples or groups of adults looking for a good standard beachside hotel.More
Alison G, Romford
Best for children !
First of all we had a three hour delay at gay wick the morning we arrived so when we got here we was all over tied me my husband little girl , it was a average room they give us so we upgraded to a betteroom the fith floor 530 had a lovely view . Food is not great and very busy in canteen at lunch times and evenings we eat out a lot couldn't face that food every day breakfast was the best ! Some staff rude and looked like they was bored with three jobs , best staff where the kid entAtainers they where so good with kids , over all had a lovely time but would not go bckMore
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