Was nice and friendly. Bar staff looked after us in the evenings. Rooms were kept very clean.the hotel is great for young family's. The big sun beds are very near the children's pool, so if you want to snooze, would be hard, but ideal if you have a baby to keep in the shade. The beach was lovely, you have to pay for the day, even if you arrive late. All beds are gone early and you pay for each bed you have. The breakfast were the only meals we enjoyed.Salads and fruits looked nice. If you had young children you could ask for a room oposite the stage outside so young ones had there bed, and you could still see show. Floors 2 up best poolside. The other side was on the road, some People said buses start early and was a little bit noisy. We were fine by pool. You can get a bus to market and town. Rep was very good with info she gave us. You have to see the pirate show was great.More
Gherkins in a jar
I wish we had looked at the reviews in detail regarding couples staying here. This a definite family orientated hotel, and there is nothing near the hotel that would really suit couples in the evening . That said, family's looked like they were really catered for.
I will start with thanking hotel for the requested sea view, the hotel was immaculate, very clean. The room 202a was quite small but adequate for our needs. The beds were singles pushed together, not really romantic for newlyweds !!. U can pay for a safe, no problems. Rooms cleaned everyday. Really nice walk in shower.
Food .. I'm a great believer in you get what you pay for, you would not starve, something edible in the selections for even a fussy eater, whether it would be hot, cooked properly or correctly titled is a chance you will take. Pizza was about the best. The BBQ night was very good. Each night is a themed night, but to be honest it's just the usual all inclusive food. The waiters and bar staff worked their socks off, very efficient and helpful. For the last 3 days we went to a local restaurant/bar called The Swan. This place was good for drinks and food and showed plenty if live sports and just broke up the monotonous routine.
The pool is ok, water was freezing , but the sun beds are pushed together so close. This is because they have too many guests for the size of the venue. Gherkins in a jar was a comment my lovely wife made and summed it up about right.
The beach is the best iv been to other than Mexico (cancun). It's down a few steps. Great sandy beach with no real waves, and very shallow for about 100 metres out. Superb. Just have to put up with constant "massage" oriental's offering their services every few minutes. My wife did have one and said it was good but didn't need asking 30-40 times a day. Looky looky men selling sunglasses and watches if required :).
All in all I would prob go back to this hotel when we have kids, good entertainment team who the kids loved, plenty if activities all day for them and a kids hour every night.
I would have given this place a 4-5 if food was slightly better, beds not singles and rock hard and more room around the pool. I don't think this is a 4 star hotel, prob a 3 star . It rained for 5-7 days and not much too do for couples around the complex . Good boat trip for 2 hours. Â£650 each didn't make me think we had value for money . Prob my fault for choosing this family place . Hey ho back to blighty and back to work More
Carnieboy1, Sutton, United Kingdom
Holiday from hell!
We have just returned from this hotel a few hours ago, and all I can say is holiday from hell! We traveled as a family of 2 adults a 4 year old and 6 months. I'll start with the good points - the beach is beautiful very family safe. The entertainment team work very hard and long hours to keep everyone happy as do the cleaners great job! Sied the waiter a great guy and very good with my children. Now to the bad - the location about 10 mins walk to a few shops and resturants, and approx 50 min walk to port of alcudia or â¬7.50 each way by taxi. The rooms are tiny even if you are in just to sleep, the drainage in rooms terrible the shower floods the floor every time and you have to use a good few towels to soak it up this isn't good for wee ones slipping etc. my husband and I have had food poisoning since Friday and still not right and our 6 month old has had sickness and diarrhoea and many other adults and kids were falling ill by the day with same issue. The food wasn't good loads of choice but not good and only served warm, I had to put plates back on the shelf as they we're put out clean but still dirty. This hotel needs a serious shake up, I wouldn't recommend this hotel to adults and certainly not children unless you want to catch a bug. Last but not least over run by Germans who are very rude and arrogant and have consideration for anyone else. Very disappointed.More
Gemma H, Scotland, United Kingdom
great hotel(if your german)
lovely hotel, nice location but don't be fooled it is a good 20 min walk to Alcudia, not a problem for us but if your mobility is limited there's not much about, only a few bars and shops 10 mins walk. now for the staff, cleaners- excellent. entertainment team- very good. restaurant staff- good-food excellent. bar staff- VERY POOR, apart from a 3 or 4 of them.... we were told on the first day to queue(fair enough) but all week while we were in the queue (day and night) Germans were walking to the front and getting served. 1 British woman was told she couldn't even look at the ice cream menu until she'd queued up, at night waiters served the tables BUT only the ones with Germans sitting at them, don't get me wrong not all the staff were like that some were very friendly( Cati and Julian plus a few more but the names i forget), but the hotel could be so much better if ALL guests were treated the same by ALL the staff. my wife went for a drink 1 afternoon and was ignored when she got to the front by a barman called tomeu who served the german behind her first, now i dont work in public services but i know what manners are and this is totally unacceptable. apart from the bad bar staff this is a great hotel for families and my review would have been excellent all round had it not been for this, it might seem petty but after seeing it over and over for a week it starts to grate a lot.More
gareth-anita, Sheffield, United Kingdom
perfect family holiday
Enjoyed a weeks holiday in september , we have visited this hotel nearly every year for the last 34 years . The rooms / beds are very comfortable , the food is excellent with lots of choices , the location is perfect right next to the beach , the staff are brilliant and are a credit to the Mar hotel group . We have never experienced a bad holiday at this hotel , and are looking forward to next year .More
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