Our second visit. Hotel ON the beach, large sandy beach, safe shallow sea. Food good, fresh and plenty of choice. Entertainment good. Staff good and friendly. The Animation Team are superb! My Son had a great time and myself and wife did also. Had 2 week stay and could have stayed 3! My wife enjoyed the water aerobics in the pool and especially the Zumba in the Sea! I tried the archery, darts and table tennis and has great fun, even won a certificate or 3! Hopefully will return in future. Rooms could do with updating.More
Visited in July - Perfect
We stayed in this hotel in July now! It's out fourth time returning to this hotel and we couldn't fault it one bit, the manger on reception desk when we checked in (midday) was very polite and helpful! We received a bottle of champagne to our room for our returning visit which was a lovely gesture!
Our first day I tripped over a loose tile by the pool without saying anything as I was so embarrassed by falling over, within 1 hour the whole of the area was closed off and retiled this is what I call 5 star service! The bar/waitress staff are magnificent working so hard with a smile on their face day and night to keep everyone happy! 1 bar tender an older man, chubby (round) I couldn't catch his name but found him really rude and acting like everything was a chore! But as for the rest of the staff they were perfect! Anabel, Katty, Said, Daniel are just a few to mention that stood out the most with outstanding service we very much appreciate them! (Sorry for Miss spelling of names)
Highly recommend this hotel!! More
SUPERB - SO SUPERB WE REBOOKED THE DAY AFTER RETURNING
This hotel was fantastic from start to finish. Im 44 travelled with my husband and two children aged 11 and 13 - we went for 11 days at the beginning of August
Location - Set on the most beautiful beach. Most days no waves, crystal clear warm water. You can walk out a long way and its still just up to your waist. Perfect for young children and very safe. Set back are banana boats, glass bottom boats and various things to hire out. Plus huge inflatable assault course out in the sea just a few minutes walk along beach with a jetty. We have been to barbados and mexico and this beach is no different.
Weather averaged 32 with a light breeze - wonderful.
5 minutes drive away is Hydro Park which is a waterpark with lots of slides - great for all ages. Plus Old Harbour and port is also 5 minutes drive away (around 7 euros in a taxi or you could take horse and carriage). Fabulous markets at both. Very pretty lots of nice yachts and boats which this runs alongside. Everything on your doorstep shops, bars (irish bar), pharmacy all just a few minutes wall away.
Hotel - Staff never stop smiling, the most helpful and polite I have ever come across and we have been to a lot of hotels. Mealtimes were a pleasure - they seat you (so no frantic rush trying to find a table like we had in turkey last year). Found most nights there were no queues for the food. Very civilised and plenty of choice such as roast duck, pork, lamb - lots and lots of choices. Different theme nights such as chinese and mexican. I found every mealtime both lunch and tea very relaxing.
Entertainment - staff go out of their way to carry off a great show. From magicians to lion king, dancers to bingo!! This finishes around 11/11.30pm. The childrens and teen clubs run all day and night. Lots of nice cocktails and drinks to have. Both my children made lots and lots of friends and did things like volleyball, beach football, table tennis, darts, archery, olympic day!
Rooms - we had 2 rooms which were absolutely fine, they could do with modernisation but they were absolutely fine. Nice big power shower and bath. (Also another tripadvisor mentioned about power cuts - this was not just the hotel as we went to the Irish Bar 5 minutes walk away and the whole road had a power cut for 15 minutes so it was infact the area not just the hotel!).
Pool - Great pool which my children spent most of their time in playing with the friends they made. Yes you do need to get up at 7am to get a bed - but this is the case on all our holidays. Morning aerobics every day by who we called Louis Spence! He was AMAZING. Must be a professional trained ballet dancer anyone reading this who did 'all the single ladies' will know! He also did sea aerobics every day at 3pm. There must have been 50 people waiting in the sea every afternoon for him. What a great laugh we all had doing this, brilliant!
To summarise up this holiday - it was just perfect, amazing and we didnt want to leave. It is the most relaxing holiday we have ever spent. We would very rarely go back to the same place twice as there are so many places to see - but this is a big exception. On the flight home my children were saying already that they want to go back. We also did. So next day we booked!! Condesa de la Bahia here we come next year.....cant wait. If your unsure about booking, get on an book its beautiful.More
TaylorChandlersFord, Chandlers Ford
The best hotel ever , very clean amazing food , very friendly and helpful staff, professional manager , more for families, I was with my friend but we had good time , I'm sure I will
Be back . And thanks for Margo from reception she was really the best she wanted to make as happy . I recommend this hotel for all kind of people who wanna have a good time in any age . More
Second time at Condesa
This is our family's second time here and we enjoyed our stay the second time as much as the first time (two years ago).
Location - On beach fabulous, easy to get to/from airport. Hotel Activities - as much or as little as you want to partake in. The Animation team truly goes out of there way to make you feel included. The shows they did in the evening were excellent and they gave it 150%. Outside shows were great as well. I saw that people complained about Bingo being 3xs per week. Bingo is just for a little bit of time before the main show begins and again you make this fun if you want to participate vs. complain.
Food - buffet much improved from the last time with more healthier options. Some fun theme nights. The restaurant should change their menu vs having it always be the same. We missed out on BBQ night because it rained a little during the day so that was a disappointment not sure why it could not be rescheduled.
Staff - wait staff, bar staff, housekeeping superb.
Reception - was the only area I saw a decrease in service too many trainees in the midst of the busy season. We had a suite and the suite came with some nice perks that the reception staff failed to tell us about. We uncovered them on our own but that should not be the case. The website should do a better job explaining the benefits of the suite etc.
Normally when you arrive they offer you an arrival drink this did not happen. When we asked for help arranging transport to airport they could only recommend a taxi vs the last time they arranged for us to go by bus.
The rooms are well furnished, the A/C worked fine, sofa beds could use some improvement. Pool area was clean, lounge beds were available and the staff worked to insure people were not saving lounge beds all day. This however should not fall on any hotel but should be common courtesy of the all guests at the hotel.
Overall great vacation with great friends. Special shout out to the Smith's and Shunk's loved the splashy pool, water polo, zumba (the instructor was amazing), water polo, the Pink Panther and the activities on the beach.More