These modern studios feature bright furnishings and a light decor. There’s room for 3 with twin beds and 1 extra bed in the bedroom. You’ll have a lounge and kitchenette furnished with 2 electric rings, microwave and toaster. And there’s a balcony for a bit of space outside. Just so you know, air-conditioning is available from May to October.
These contemporary apartments have been designed with splashes of colour on neutral walls. There’s room for up to 7 with a twin bedroom, single bed and 2 extra beds in the lounge. Outside there’s a balcony for that extra bit of space. You’ll have a TV and kitchenette with 2 electric rings, microwave and toaster. Plus air-conditioning is available from May to October.
Looking for a fairly cheap holiday with my wife daughter and her partner and grandchildren, I booked 2 appartments here and crossed my fingers......No need to worry.. Appartment was spacious and well equipped, centrally located and a short stroll from the beach....huge double balcony and full sun from midday till late evening in rooms on the roadside of hotel.Bit of traffic noise but not too serious.
Staff were great and helpful and spoke good English (except in the bar}..and were very helpful..I e.mailed manager before arriving with room preferences and he couldn't have been more helpful.....
I went selfcatering and cant comment on the food but bar snacks were poor standard and the usual unpleasant plastic cups saucers and tumblers didn't help
Not so in appartments by the way..Beds made 5 days a week and room was spotless
Loads of eating choices virtually on the door step and prices to suit every pocket...
I personally found the more expensive places to offer the poorest value and the worst customer service
( full English fron 3euros is still a reality around here
Flat easy terrain in the district and fine for anyone with mobility problems.
Overall a good value hotel with pleasant helpful staff...Ideal family venueMore
allan b, 186463
NICE QUIET STAY
We booked a 2 bedroom apartment as we were a group of 4 friends. The first bedroom was lovely with a sliding door out onto a balcony, however the room is a bit on the small side as when two big suitcases were placed in the room there is little room to walk around. There is however plenty of wardrobe space. The second room is a little darker as there is only a small window at the top of the wall over each bed. Beds are very comfortable though.
The kitchen is adequately stocked but there could be more sockets around the work space which is quiet cramped. The sitting area is spacious with a flat screen TV
We had an apartment overlooking the children's playground with a lovely view of the mountain opposite. Our apartment was on the 2nd floor and was above restaurants that face the playground but we heard no noise from them. The apartment was quiet but we stayed the 1st week in May so a lot of the bars were not yet open so maybe not so quiet later on in the season when they are up and running to the early hours of the morning!
We ate 2 nights in the hotel. Food was a buffet style affair and surprisingly it was very good. (Gorgeous roast pork the first night) The second night was an Italian night.
Overall we found the apartment met our requirements. It was very clean and was situated in a quiet street which was only a few minutes walk from the beach.More
Iâve visited Alcudia 15 times in the past 3 years and decided on this occasion to try the Sol de Alcudia Apartments due to the encouraging reviews on TripAdvisor and also having had a quick look around on my last visit to Alcudia.
On arrival you canât help but be impressed by the opulence of the SOL entrance and its huge reception area however due to the problems and issues set out below which arose during my stay my initial euphoria soon subsided.
If you look at the main picture of the SOL shown on TripAdvisor which is looking from the back of the SOL over the pool you will see that there are two wings in the main building. The left hand one contains the 1 bedroom apartments which all face the pool and get the sun from early morning until around 3pm. The right hand wing houses the studios which are on both sides of the wing. Those facing the pool get the sun from around noon until 5pm, those on the other side are quieter and overlook a road which isnât that busy and the pool area of the adjacent Viva Sunrise these studios get no sun. There is a third wing which never seems to be shown, this houses the 2 & 3 bedroom apartments which overlook a childrenâs play area and one of the many canals these apartments get the sun from around 4pm to sunset.
There is a small gym on the first floor overlooking reception, the bar, restaurant and entertainment areas are under the one bedroom apartments on the side of the pool.
The location of the SOL is excellent, it sits one block away from the main shopping, bar and restaurant area and is only a 5 minute walk to the fantastic Alcudia beach. From the beach it is a further pleasant 15 minute stroll along the promenade to the marina with its many traditional Spanish tapas bars and restaurants.
If you turn right as you leave the SOL and walk down to the next road there is a mini bus and tourist bus stop which takes you around Alcudia and the neighbouring resort (the mini train is a fixed price circular tour so if you're not in a hurry and you are only going to the marina why not do the full circle then stay on until you get to the marina again). If you carry on from there towards the beach you come to the main road where there is a regular 15 minute public bus services running from Puerto Pollensa / Alcudia Old Town / Alcudia Marina / Muro through to Câan Picafort. Less frequently you can get a bus to most of the popular tourist areas in Majorca.
Conversely one of the downsides of being close to the main strip of Restaurants and Bars is late night noise, this generally dies down around midnight but the noise from two bars (Goodfellows & Uncle Mickâs) directly behind the back of the apartments frequently goes on until 4am.
Check in was straightforward however I was somewhat disappointed that having contacted the SOL requesting a quiet studio on a high floor I actually got one on the bottom level, I was assured however that the Studio had a good view.
Like the SOL entrance area the refurbished studio looked very impressive (see pictures) and as promised the view from the balcony was excellent. It wasnât until later however that I realised I was next to the pool pump house, the studio behind was being used as a cleaners cupboard, the room underneath the studio was the childrenâs games room and for the first 7 days the studios across the corridor were still being renovated, not quite the quiet location I was hoping for!
Before unpacking I had a quick check around and found that the air conditioner and the hairdryer were not working, there were holes in the walls where the towel rail and lounge mirror should have been (apparently on order but not delivered yet) and the bedside lamp was shattered. I reported these to reception and they were sorted within a couple of hours.
[SOL - Shouldnât there have been a ready for habitation check?]
Bathroom - Again designed for the look rather than usability. No bath just a walk in shower the base for which is sloped and is as smooth as glass (see photo), once the shower gel and shampoo suds get going itâs extremely slippery. There are no grab rails so itâs impossible to raise your leg to wash your feet without coming a cropper (Odd as it might sound I recommend that you bring a non slip shower mat with you).
[SOL - Please consider providing shower mats or have the surface of the shower base treated with a non slip coating]
The shower base is also very shallow so you need to keep the shower pressure down to about half or you will come out to find the floor flooded.
Sachets of shampoo are provided, bring your own shower gel and soap.
There is a powerful hairdryer.
Towels are good quality and are replaced regularly.
No modesty lock on the bathroom door so learn to sing.
Kitchen - Strangely the upgraded apartment has a very dated kitchen. Only limited cooking facilities are provided, two metal hobs (with a hob kettle) and a Microwave / Grill (if like me you havenât used one before they are handy gadgets so you might want to acquaint yourself with their operation before coming)
[SOL - You may wish to consider providing operating instructions]
There is also a toaster but strangely there are no power points in the kitchen, there is one next to the kitchen but if you plug the toaster in the power cord lies across the hob! (see picture). I used the power point beside the desk in the lounge instead.
[SOL - You might want to consider adding power points to the kitchen back wall during the next winter break]
If you check out the pan cupboard you will find a fire blanket should you need it.
[SOL - Surely the fire blanket should have been fitted to the wall beside the kitchen?]
Thereâs a full set of cutlery for 3, a ladle, a sharp knife and a whisk but you will need to bring a tin opener and bottle opener as these are not provided.
[SOL - For self catering a tin opener and bottle opener are essential and should be provided as standard]
There is a tea towel but no washing up items are provided.
Main Area - This contains 2 single beds placed together (with fantastic thick memory foam mattresses), A table and 2 chairs, an armchair that converts into a good sized extra bed and a desk and chair.
Thereâs a medium sized flat screen television but no mainstream english channels are available, there are however some in English:-
Disney (Ch 36)
Discovery (Ch 38)
Sky News (Ch 66)
Pick and Pick+1 (Ch 68/69)
(Tip - if you come across a foreign channel showing an English film you can often switch the dubbing off and watch it in English. On the remote select menu then select the spanner picture select âIdiomaâ then go down and highlight the âActual - Sonidoâ box if it has a > press the right hand arrow on the remote if you find an entry âqaaâ select it to get English)
Strangely there are no bedside cabinets or storage for your suitcase.
During the early late season when itâs colder you should note that the air conditioner can be switched to produce hot air instead of cold.
Issue - The patio doors open from both sides and It looks like during the upgrade the beds were switched to the other side of the room. This has made the main door inaccessible and the secondary door is now the main access (and has the air conditioner cut out sensor). The problem is that the original main door has a lock on the inside that you have to manually set whereas the door you have to use now locks automatically when you shut it. This means if you go out onto the balcony and close the door you will have no way of getting back in!! Conversely if you leave it open the air con will switch off and you will return to a hot room. You can get around this problem by squeezing past the bed and using the original door and you wonât even have to shut it as it has no air con cut out.
[SOL- The potential for a guest to be trapped on the balcony is a major risk and a notice should be placed beside the lock warning guests of this issue.]
Cleaning is every other day with bedding changes on the 6th day. For some reason I was overlooked by the cleaner on the scheduled day 6 clean and bed change resulting in a 4 day spell with no cleaning and a 10 day spell with no change in bedding other than that cleaning is very thorough. Other guests seem to have had the same problem with missed cleaning as their waste bins have become full so they have bagged it and put it outside their room for collection. Rather than trying to find out why this was happening and advising guests to ring reception if they needed their bin emptied SOL staff simply put a curt notice on all the lifts stating that this practice was unacceptable and that guests must take this rubbish out of the complex themselves and dispose of it in the roadside skip! (copy of notice attached).
There is no "please clean / do not disturb" card to hang outside the door therefore no way to have a shower or siesta in the afternoon without the danger of the cleaner walking in (the main door has no mechanism for stopping entry). When I queried this at reception I was advised that they do not use the card system instead you have to ring reception who will advise the cleaner not to call, this seems overly bureaucratic i.e. - hello I am going in the shower - hello I am back out - hello I am having a nap - hello Iâm awake - hello my husbandâs feeling romantic !!!!
For the size of the SOL the pools are adequate but the surrounding sunbathing area is very small (as can be seen in the pool photo below there is plainly not enough space for the 100+ sunbeds stacked around the pool.) On one of the hotter days during my stay I went down around noon and the area was already very busy, I picked up my sunbed from one of the piles and tip toed gingerly around the gaps between the beds trying to find a spot with each change of direction I was met by the territorial âdonât even think about itâ glare from the existing sunbathers. The sunbeds are dated and past their best, there are no small tables for books / drinks / etc and only 7 parasols.
There also no parental / lifeguard control over children / teenagers (playing ball, bombing into the pool and bobbing around on dozens of inflatables) therefore no real chance of a swim.
The children's pool is quite large but lacks the sort of play facilities you would expect in a modern family complex (i.e. chutes, sprays, tipping teacup, adventure building etc - see Viva Sunrise / Siesta Apartments / Delfin Azul for good examples).
[SOL - The Childrenâs pool needs to be replaced with a mini waterpark type pool and the adult pool area needs to be updated with more modern sunbeds, side tables need to be provided along with more parasols. whilst accepting that there is little ground space left around the pool SOL might wish to consider making the outdoor bar / entertainment area a more permanent structure with a flat roof incorporating an adult only sun deck?).
Its early season so the entertainment was low key, the usual kids / adults animation team daytime activities and nighttime kids disco followed by shows such as gaucho, parrot, flamenco etc.
Poor - no signs in bathroom for water conservation and reuse of towels. No facilities in complex for collecting recyclable items.
I discussed the issues raised above with Belinda Castro in reception but she showed little interest and dismissed most of them stating that âall hotels / aparthotels have these sorts of issues, guests have to accept this and work around themâ. She also advised me that the SOL is not an aparthotel (although most tour operators have it listed as one) it is classed as speciality lodgings (see Tripadvisor which confirms this) basically the SOL rents you a serviced apartment it does not therefore have to conform to the stringent hotel / aparthotel health and safety regulations.
Would I come here again, I have to say that due to the late night noise, the cramped pool area, the poor customer service and the issues and safety concerns detailed above I would have to say no. Two weeks before coming here I had a weekâs stay at the Bellevue club up the road at half the price I paid here and had a far better experience (I sneaked back into the Bellevue this week and sunbathed by the lake on their plush new sunbeds (see photo).More
Nice room, friendly staff, great breakfast
We had an enjoyable time at Sol de Alcudia Apartments. The staff are attentive and helpful. We were surprised at the quality of the rooms and the food on offer at breakfast considering the cheap price we paid. The location is quite convenient - 10 minutes walk to the beach. Only gripe is the wifi was an additional fee and was poor (low download speed).More
Lovely hotel but resort not for us
Absolutely no complaints about this hotel. Spotless, everything you need for self catering. 2 minute walk from strip. 10 min for beach. I went with my boyfriend, and whilst we did enjoy our holiday we were let down by how quiet the Resort was. We stayed 10th may for a week, and it consisted of mostly families. None of the bars seemed to have any atmosphere, so most nights we ended up drinking on our balcony. Maybe because we went early season, some bars hadn't even opened yet. Oh the only complaint would be is that there's a lovely big dressing table in the room, and no mirror to do hair or make up! Just a small TV on the wall. Apart from that, everything else was fab. Nicest beach ive visited.More