The four pools are the stars of this big hotel. And there’s a sandy beach just across the road, too.
This vast, whitewashed hotel is home to a great pool scene – there are four within the palm-filled gardens. Plus Playa de los Pocillos’ sandy beach is just across the road.
Dining is big news here, with Canarian, Mexican and Asian food among your options. The Asian place gets plaudits for its sushi. And in the evenings, entertainment ranges from cabaret to live music.
TripAdvisor Traveller Rating
Based On 3528 reviews
- Official Rating
- Lifts: 4, and 4 in each main building
Holidays in premium hotels
- 4T and 5T hotels
- Minimum 4/5 Trip Advisor score
- Luxury properties
- 20kg luggage allowance on Thomson Airways
Food & Drink
|Dining options||Breakfast||Lunch||Evening meal||Drinks||Snacks|
Buffet breakfast, lunch and dinner. Selected local-brand alcohol, soft drinks, tea and coffee. Snacks at set times.
Facilities ► View all
4 outdoor pools
Jump in or take a dip in any of the four pools. Two are heated from November to April. Sunbeds and parasols are dotted around the sun terraces for you to relax on.
International buffet restaurant
The international buffet restaurant is where you'll find breakfast, lunch and dinner on offer. There's also show cooking, watch the tasty dishes being prepared right in front of you. There's a themed buffet once a week.
The entertainment programme is suitable for adults with a combination of live music and high calibre shows, there's definitely something to offer everyone. Just check the entertainment programme for more information. You may prefer to dance the night away at the disco under the bridge between the hotels. The disco runs from 11pm to 2am.
Rooms ► View all
Twin Room with Pool View and Balcony or Terrace
Twin Room with Balcony or Terrace
These twin rooms come with either a balcony or a terrace, with an extra child's bed in the bedroom on request. Your room includes air-conditioning and a TV.
TripAdvisor Reviews Show more reviews »
Great hotel. Had a lovely time
Just returned from a weeks stay at Rui Paraiso. This was a last minute booking to just get away for a week in the sun. This hotel turned out to be more than we expected. Upon arrival we had a smooth check in and was allocated our room very quickly. As we had read from previous reviews we knew the hotel was laid out over 2 hotels joined by a bridge. We were allocated room 4491 which we ended up discovering was literally the furthest room away from the main areas. When we arrived at the room it was very dated (patterned chair, curtains, bed spreads and a box tv). Instantly we weren't happy with where we were situated due to the fact my partner has asthma and the distance we were from the main complex. We rang reception straight away and they told us they could put us in a different room if we came back to reception. After about 15/20 minutes we were all set up in our new room (room 201, just off reception, much more modern and bigger). The staff were really accommodating and ready to help. The pools were lovely, you did have to get up early with your towels if you wanted to reserve a sun bed but sounds pretty standard now a days anyway. The self service of fruit juices, fizzy pop, beers and wines was great so there was no need to queue at all. The restaurant is large and the tables are very close together which we discovered on our first night but once we had familiarised ourselves with the lay out we realised we could just choose our food and go and sit out on the terrace which was lovely especially in the morning for breakfast in the sun. We have no negative points to say apart from one thing which is the beds are pretty hard. We asked for extra pillows which were accommodated straight away which was a nice touch. We got out and explored the surrounding area. Out of the back gate is the beach which is nice and if you walk along the strip you will find restaurants and little bars. We hired bikes one afternoon which was a good way to see the area. Overall lovely holiday and we would definitely return. More
Felicity G, 186259
I have stayed in Riu hotels in Mexico and in Gran Canaria and whilst the same level of cleanliness and staff helpfulness matched the other hotels unfortunately some area's were just not the same. I know I have stayed in peak U.K. Holiday period, something I have never had to do but I still feel that some of our experiences would still be the same regardless. This hotel is a combination of I think 2 former hotels and all breakfast, evening meals and evening entertainment have been shoehorned into one part of the hotel resulting in not enough seating available for everyone at the most popular eating times, we had to frequently either not bother having an evening meal or going outside of the hotel. but to be honest, the meals are mediocre if you do get to be lucky enough t get a seat. The staff work tirelessly to keep up with everything and do their utmost so not a reflection of these people and the job they do. Also, not enough sun beds, I never put my towel out and therefore could not get a sunbed until around 3pm so resorted to the beach each day. I had a room over the main pool and people goT up at 630 and by 8 there wasn't a bed that didn't have a towel on it! I don't blame the guests, if there was enough room for everyone they wouldn't need to do this. Over at the other part of the hotel, it was apparent that the original foyer could be used to accommodate evening drinking for people, such a shame that a lovely art decor area was not utilised and guests had to be squeezed into a crowded bar area instead. If you were Among those that don't smoke, you became a smoker by default as although there were tables designated for non smokers some if the smokers decided to ignore this anyway. On the positive side, as already mentioned, the staff were great, hotel kept immaculate as well as rooks, so well done to all the staff who work really hard. One Riu hotel I will not return to but as I was informed the hotel is so popular that always at 80% occupancy even in off peak period so no reason for the Rui chain to change anything even based on guests feedback. Such a shame that they don't utilise what they have to give guests a more comfortable stay. I am a good Riu member and potentially considering an apartment next year instead of all inclusiveMore
Just spectacular ♥
We're coming to the end of 2 weeks at this amazing hotel, and we'll all be sad to leave. My husband and I enjoyed our honeymoon here with out little boy, 4 and a half years ago. This time we brought my parents, my brother and his family back with us. They've all said it's the best place they've ever stayed, and we've visited a few holiday hot spots over the years. It's nipping clean, lovely food and fantastic staff. Martin at the kids club remembered us and our little boy which I thought was a lovely touch. The restaurant staff are amazing with the children, so friendly and helpful way beyond their role. We stayed in the original hotel very close to the pool with the bar. Although it's the original there are no drink facilities open after 6pm, it would be handy if there was, although you can always carry a coffee back to the room with you from the main bar. I can't praise this place enough, we'll be back again and it'll feel like coming to visit our friends. Thanks for a great family holiday.More
Relaxing summer break
Overall a really good hotel. Very clean pool area very good. Staff very helpful. Only one slight issue was choice on food, especially if you have dietary requirements. At breakfast lactose options available, but not available at any other times, especially evening times when looking for something different in the desert line. Even asked but no joy.More
Kids first holiday
I would highly recommend, we all had an amazing time, the hotel was was very clean just a bit dated, the staff was very friendly and could not do enough for you, the food could of been a bit better but it wasn't the worst all inclusive food we have had, the hotel entertainment was excellent, in my opinion it is what made this hotel, they had so many activities all through the day for small children - adults, the evening entertainment was awesome, if your not to fussy about the food but want a holiday to keep the kids entertained then this is a cool place to go.More
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Bed and Breakfast
£338 per personView details
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