The pool scene steals the show at this large, whitewashed hotel. Four swimming pools sit within strolling distance of the beach, and spacious terraces give way to flower and palm-filled gardens. One of the pools has a swim-up bar, plus there’s another bar around the corner, complete with plenty of outdoor seating.
Another great thing about this place is the lengthy list of sports and activities on offer. Head to the multi-purpose court for a game of mini football, or practise your aim at the airgun shooting range. If being pampered is more your thing, the wellness centre comes with a sauna, a beauty salon and massage treatments.
There’s just as much choice when it comes to dining, with three restaurants to pick from. The main one is all about big pan-global buffets, while the three themed ones specialise in Asian, Canarian and Mexican cuisine themed restaurant. The Asian restaurant is particularly popular because of its cosy and intimate atmosphere.
Last but not least, a word on the rooms. They’re housed in low-level buildings which are spread out around the grounds, so there’s plenty of privacy. Inside, things are fairly traditional. Extras come in the form of satellite TVs and air-conditioning, while spacious balconies complete the scene.
Based on 1565 reviews
- Official Rating
- Rooms: 501 in main building, 97 in annexe
- Lifts: 4, and 4 in each main building
Holidays in premium hotels
- 90% customer scores
- Platinum Villas available
- Platinum Cruises available
- 20kg luggage allowance
- 4T and 5T hotels
Food & Drink
|Dining options||Breakfast||Lunch||Evening meal||Drinks||Snacks, Icecream|
Buffet breakfast, lunch and dinner. Selected local-brand alcohol, soft drinks, tea and coffee. Snacks at set times.
Facilities► View all
4 outdoor pools
Jump in or take a dip in any of the 4 pools. With sunbeds and parasols. Two are heated from November to April.
International buffet restaurant
For breakfast, lunch and dinner. A great place to visit for late breakfast after a lie in. The international restaurant also performs show cooking, so you can watch the tasty dishes being prepared right in front of you. Themed buffet once a week, with poolside seating.
Open in the summer months.
TripAdvisor Reviews Show more reviews »
Our second stay at this hotel
Fairly good hotel. Staff are friendly and helpful with the exception of the odd few. While we were there in March 2014 some of the tiles on the pathways were being replaced and not before time. The sunbeds are very poor and could do with being replaced. Many are sagging. Pool towels are strictly monitored and are one per person. You are given a voucher for your Towel on arrival but a word of warning, make sure you return your towel to reception on check out, otherwise you will be charged. The towels in the room are not the best quality but are adequate. The beds are firm but comfortable, (Not everyone's preference). I don't know why that they have a habit of washing around the pool at 9 o'clock in the morning, Leaving pathways drenched. This means the tiles are very slippery. Food choices are quite good and overall this hotel is a reasonable 4*More
Karen G, Northampton, United Kingdom
This is a lovely hotel with very pretty grounds and pools. We had a lovely week here. The food is nice and drink selection good. Puerto Del Carmen is a really lovely place and we enjoyed staying here. The only downside was the weather, we only had 3 good days out of 7 and the wind can be very cool, especially on an evening.More
Great Apart From The Return Airport
We have just returned from a great break at this resort. Good room, very clean, lovely pools and weather, good food, great location, friendly staff - all fab! BUT - don't fly with Thomsons on a Sunday. The airport for the return flight is totally congested by Thomson flights. We queued from 1800 until we got onto our plane at 2010. There is simply not enough capacity for all the Thomson flights and having queued for over an hour to bag drop we had to do the same again for security. We got through just in time to board our flight. It was hot, stressful and of course included the usual aggro from idiots pushing in. There were no seats for the elderly or infirm, no drinks available and no sign of Thomson reps (I don't blame them really). AND - it was exactly the same last year (we had assumed that was a one-off). A rotten end to a great holiday - we wont be going back to Lanzarote.More
CJB4321, Newton Abbot, United Kingdom
The hotel was clean, active, spacious and very incredible overall. The rooms were decent, not special, but who would spend their time cooped up in their room when they can be out in the pool or doing zumba with RiuFit or RiuArt? The staff were incredibly friendly and full of life and encourage children and adults to take part in open activities. They are very energetic and take on many roles as entertainers, RiuFit instructors and game supervisors. Not only do they do all this, but they organise an active and balanced Kids Club where they play original games to boost confidence in children. The bar has a selection of alcoholic drinks for the adults and non-alcoholic drinks for children and adults that are very fruity. Dinner has a large range of food that is prepared before your eyes and served on the buffet. Since it is all-inclusive, you get incredible value. Snacks are always available outside the restaurant, so those who are hungry out of meal hours can occupy themselves. Soft drink fountains are around the same area as well as a hot drink machine that produces drinks such as regular coffee, latte, cappuccino and hot chocolate for the kids. Entertainment in the theatre is lovely! There is always music and dancing and energy that lasts. You can tell that the staff are like family and embrace their energetic jobs. Although the resort isn't central, buses for tours and flight pick-ups come around the front to pick up customers. I would strongly recommend this, however it is slightly chilly in the winter time-frame. I recommend spring to make the most out of the weather, but by then the resort might be a bit crowded. It is an incredible resort hotel. We LOVED our stay.More
farcher216, Gerrards Cross, United Kingdom
Relaxing Easter break in the sun
What a good hotel! Staff were always really friendly. The place was really clean, almost to the point of obsessive. The food was always good. They catered for British tastes as well as other Europeans (HP sauce at breakfast;) ) but I did miss stronger spices in the menu, including at the Asian and Mexican restaraunt where I expected to be able to get my chili fix. The stuffed jalapeños being the !most spicy dish. The pools were clean and plenty of deck chairs and umbrellas, in good order. Food and drink was always on tap and the buffet kept fresh and replaced regularly. Entertainment was a bit of a disappointment. We are not one a to use day clubs etc. But the evening cabaret was not what we'd expect. It was not terrible but not great either, this could be due to our visit being out of season. The stage area was good, with comfy seats and good stage lighting etc. So could be better, what enetertainment that was on perhaps suited the German guests (in majority) at the resort. "Dinner for two" was performed on stage which is always a hit. The hotel has a access controlled gate to the beach and you can walk 10mins to a SPA shop and 20mins to many more tourist shops. Regular buses also run from outside but we never used them. To sum up- Great staff, good food, clean, comfortable and relaxing.More
Celeronmaster, Eppstein, Germany
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