The international buffet restaurant is where you'll find breakfast, lunch and dinner on offer.It's a great place to visit for late breakfast after a lie in. There's also show cooking, watch the tasty dishes being prepared right in front of you. There's a themed buffet once a week, with poolside seating.
The entertainment programme is suitable for adults with a combination of live music and high calibre shows, there's definitely something to offer everyone. Just check the entertainment programme for more information. You may prefer to dance the night away at the disco under the bridge between the hotels. The disco kicks off at 10pm.
We stayed in this hotel for our Honeymoon in july 2015. This was actually our first foreign holiday together and it was brilliant. We had our room upgraded and it was nice, the bed was comfortable which was the main thing. We had a beautiful balcony overlooking the beach . We thouroughly enjoyed the cocktails and the pool bar and enjoyed availing of the different alcohol. (Were not alcoholics but were in our 20's) food was repetitive but what can you expect when they have to cater for everybody. They also have speciality restaurants so this can change things up for you. We ate out a couple of evenings in the town. Our room was quite far away from reception which was quite a downfall, the staff were helpful and attentive. Peurto del carmen is a 5-10 min walk but we got taxis most nights. Pool areas had lots of sunbeds.. and i have fair skin so have to be careful in the sun. There was never an occasion where i wasnt able.to get a bed or parasol. We went to the hotel nightclub once during our stay. It was great that it had this facility but it was full of a lot older people than ourselves. The hotel also had a gym and a couple of shops, the facilities were great even though we didnt avail of a lot of them. Would like to stay in another RIU hotel next time. More
Clean hotel. But awful entertainment and no wifi!
Nice clean hotel. Lovely swimming pools and pool bar, good location. Staff helpful.
But...... Rooms dated, old style wood and pink floral curtains and chairs. Awful entertainment, bingo, dancing competitions etc by the reps. Food not good. Air c
on is just the fan, no cold air..
Wi-fo is 20 euros per device per week and is only available in reception!
Not a 4star in my opinion â¹More
A very friendly place to stay nice clean hotel with good food at all times something for everyone,plenty of sun beds round all the pools the entertainment at night was some nights not up to scratch but will probably get better as the season goes on.More
We arrived at about 3.30 in the afternoon and after being given our all inclusive wrist bands were sent to the bar to have a drink, so that we didn't have to wait while others from our coach checked in. Returned to reception about 45 minutes later and collected the keys to our room and towel cards. We had previously emailed the hotel requesting a room close to the amenities because my husband has walking difficulties, we were allocated a ground floor room with a pool view in the main hotel.
The room itself is adequate, with plenty of wardrobe and drawer space. The beds are a little on the hard side, but I managed to sleep very well while there. The bathroom has an over bath shower which worked very well with plenty of pressure. The water was always piping hot. There is a safe in the room which is free of charge. However on our second day the key got stuck in the lock and we couldn't remove it when the safe was locked. I called reception and was told someone would come in 5 to 10 minutes, 2 minutes later a handyman turned up. He could not solve the problem, so replaced the old style safe with a modern digital one. Can't fault the service.
We used the pool in the main hotel and had no problems getting sun beds, although many were reserved at 7am and not used until the afternoon, perhaps something the hotel management should address. There are 2 pools in this area, one of which is heated. There are plenty of activities arranged throughout the day by the entertainment team although we did not participate. The entertainment team were very friendly and always spoke to us.
The bar area is under cover but open to the elements, so got a bit chilly in the evenings. They do have patio heaters which took the chill away. They have a self-service area for beers, wines, soft drinks and tea, coffee etc. The bar staff were great. Mostly happy. We spent every evening sitting in the bar area talking to people we met there, so cannot comment on the shows.
The food was excellent, a fantastic choice at every meal. Meats and fish cooked in front of you, so really fresh and hot. Small amounts of vegetables etc put out at a time, so nothing got really cold. There are 3 speciality restaurants but we didn't feel the need to try them as the food was so good in the main restaurant. There is also a snack bar open for late breakfasts, lunch and afternoon tea. Again all the staff in the restaurant were very friendly.
The grounds are well kept and lead to a back gate which opens out on to a road which leads up to Puerto del Carmen. Across the road is a massive beach. Ideal for the little ones in the summer. We walked up to Puerto del Carmen on several occasions, where there are shops, bars and restaurants.
I would like to thank the management and staff for making this a memorable holiday, we will definitely be returning at some point in the future.More
Worth are return visit
A typical Riu Hotel very well run very clean and comfortable this one is situated on the edge of a large Beach Acosta small road and onto a promenade which incorporates a cycle track for anyone feeling fit this leads right along the coast to arrecife past the airport and to the old town the other way there are plenty of bars on the way and if you get tired of walking the taxis are very reasonable. The Hotel is all inclusive the food is buffet style and with plenty of choice the drinks are readily available but are the local interpretation of the branded ones. We found the staff very helpful and friendly and the entertainment team try their hardest to make it work. The meal in the main restaurant tends to be very crowded but there are two special restaurants which have to booked in advance one a Mexican style and one a Chinese style we preferred the latter . The pool area is very good with plenty of sun beds although when we were there the sun tended to leave half of the area after lunch although is probably ok in the summer months. On the whole we had a very enjoyable week and would definitely returnMore