3 buffet and show cooking restaurants - international 'Yaiza', Italian 'La Piazzetta' and Mexican 'La Hacienda'. Christmas and New Year's Eve gala dinners. Deluxe Half Board includes Half Board plus 4 extra restaurants - Japanese 'Kampai', Italian à la carte 'Don Giovanni', Tavern & Tapas and gourmet set menu 'Isla de Lobos'. Free minibar in room restocked daily with soft drinks, snacks, and complimentary tea and coffee making facilities.
There are 3 pools to choose from throughout the resort, so you can always find a quiet spot to relax and sunbath, read a book, or enjoy some energetic lengths. Surrounded by loungers and parasols and set within the palm-filled grounds, one of the pools is saltwater and there are two smaller children's pools too.
Kikoland is a great place for children to have adventures, enjoy sports and play with new friends. With pools, tennis courts, games house and many more facilities, there is something for children of every age up to 16. However, young children must be accompanied by an adult at all times.
We stayed for 1 week with our two kids over Easter. The hotel was wonderful and had everything you need - pools, kids clubs, nightly entertainment, ice cream parlour and a great choice of restaurants.
The location is also great and restaurants and shops in the harbour and Marina Rubicon are within easy walking distance.
I would agree with the complaints about Pete putting down towels and not surfacing till lunchtime but that seems to be the same in most hotels. Pity and should be banned.
Rooms were spotless and really spacious (family room). We're already planning our next trip back.More
A "Good" Hotel That Could Be "Great"
I took my family consisting of five adults, a fifteen year old and a 4 year old to Lanzarote for a one week break 16 - 23 October. We booked the Princesa Yaiza as part of a package with Sovereign Luxury Holidays. On arrival we were given a very warm welcome, our luggage was transferred straight from our taxis to our rooms and during the check in process we were given a very welcome glass of Cava to help smooth the process. We had reserved three suites and all of them were appointed to a good standard and had all of the facilities required for a short stay. The hotel had provided complimentary Cava and chocolates in each suite. The title of my review "A Good Hotel That Could Be Great" give a clue to the fact that everything did not go as planned during our stay. Sovereign Holidays gave the wrong information to the hotel and we found that the hotel had us on a BB rate rather than a HB rate. This was eventually sorted but not without some initial embarrassment for me. The problem was caused by Sovereign but not handled well be the hotel. My advice to travellers on a package trip is check on arrival that the hotel have the correct information, that way steps can be taken to remedy the issue before it becomes a problem. The other problem we had with the hotel was the fact that during our entire stay they were unable to get the child's bedding arrangement right. The bed was always made up in the wrong room. The food and beverage offerings in the three restaurants included in our meal plan were all excellent. At both breakfast and dinner there was always a good choice on view and a fair cook to order range as well. The main restaurants are set up buffet style, which is ideal for families with the age range we travelled with. Service was variable and on one occasion we had to resort to clearing up out own crockery between courses, which is probably the only black mark I would give the Food and Beverage Department. The hotel facilities are excellent although like others I would echo the fact that early booking of sun beds is a problem that the hotel seem not to be prepared to deal with. The children's club Kikoland was a very valuable asset for our granddaughter she participated in very well though out activities and it kept her out of the sun for a while. We felt that the children were made very welcome and while the evening entertainment for adults was never well supported the animations team did try hard to please all age groups. The hotel is very well placed within Playa Blanca, Playa Dorada beach being right in front and both the marina and town only being a short walk. The Yaiza Plaza is recommended especially the Tapas restaurant for a nice lunch. I would recommend this hotel for all ages, it is a good hotel and with some attention to detail it could be a great hotel.More
tommag, Dunfermline, United Kingdom
overall lovely holiday- niggles though
We love the yaiza and playa blanca- after all this is at least our 8th visit! Location and room sizes are great ( we still use the 1 bedroom suite for 4 of us - children age 4and 7) overall service is very good. Management are lovely and we even enjoyed a VIP evening for the many repeat guests which was a lovely touch. However my niggles are the pool bed hogging, which I've never experienced before. The pool was full ( of towels) by 8am. The yaiza used to have a strict policy which seems to have waived and not just that there were days when many beds were not used til after 1 pm which is really annoying. You could generally get beds in (D) block or in kiko land anytime but they aren't as comfy and we are staying near the main pool. Also we were in the top floor ( my request) but it possibly affected the water pressure as it was near impossible to shower the children the water ran boiling or freezing. The water shoots in kiko land that were advertised as new were not in use which was disappointing for the children. A few other small things but we always return because it suits our needs and maybe the price we now pay for having to holiday in 'peak' times overall a good holiday More
Almost impossible to find fault - but there is one!
My wife, 9 year old son and myself had a fantastic week here. Location was superb and the staff in the main exceptionally helpful and friendly.
We had a junior sea view suite which was lovely. Recommend being on the top floor for view and peace and quiet.
Restaurants were excellent but also plenty of good choice in the area if you are on B&B as we were.
Gym was good but needs aircon. Nice public areas and bars.
Now the fault. As someone else mentioned at peak times getting a subbed around the pool is a stressful experience! People putting towels down in the dark! The management need to sort this out. This is not 5 star and on this point alone we would not go back. We go on holiday to get away from the rat race not join it.More
barry g, Suffolk, United Kingdom
Amazing family holiday.
We have just returned from a fantastic family holiday, in your hotel.The hotel staff could not have been more helpful and accommodating. The hotel its self is on a par with any hotel we have stayed in the Far East. The location is perfect. We enjoyed the buffet's we had in the Yaiza restaurant on each occasion ( breakfast/ international). Thank you for helping us have such a wonderful holiday.More
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