A fantastic portfolio of pools, bars and restaurants adds to this luxury hotel’s beach-side setting.
This luxurious hotel really takes care of guests – from the welcoming glass of cava to the turn-down service at night. It’s ideal for beach lovers, too, with a sandy stretch just outside.
There are three pools, plus a smaller number for children, and an adults-only Jacuzzi® . When it comes to food, five elegant à la cartes cover world cuisine, while a selection of bars serve mellow music.
TripAdvisor Traveller Rating
Based On 2006 reviews
5 Star Luxury
A la Carte
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- 90% customer scores
- Private taxi transfers
- 20kg luggage allowance
- Free Select Your Seat service
- Luxury 4 and 5T hotels
Food & Drink
Bed and Breakfast
|Dining options||Breakfast||Lunch||Evening meal||Drinks||Snacks, Icecream|
3 buffet and show cooking restaurants - international 'Yaiza', Italian 'La Piazzetta' and Mexican 'La Hacienda'. Christmas and New Year's Eve gala dinners. Deluxe Half Board includes Half Board plus 4 extra restaurants - Japanese 'Kampai', Italian à la carte 'Don Giovanni', Tavern & Tapas and gourmet set menu 'Isla de Lobos'. Free minibar in room restocked daily with soft drinks, snacks, and complimentary tea and coffee making facilities.
Facilities ► View all
3 outdoor pools
There are three pools to choose from throughout the resort, so you can always find a quiet spot to relax and sunbath, read a book, or enjoy some energetic lengths. Surrounded by loungers and parasols and set within the palm-filled grounds, one of the pools is saltwater and there are two smaller children's pools too.
Yaiza international buffet restaurant*
This restaurant serves breakfast and dinner. There is show cooking where you can watch dishes being prepared right in front of your very eyes. Opening times may vary and you'll need to make a reservation.
Kikoland play area
Kikoland is a great place for children to have adventures, enjoy sports and play with new friends. With pools, tennis courts, games house and many more facilities, there is something for children of every age up to 16. However, young children must be accompanied by an adult at all times.
Rooms► View all
These twin rooms with their neutral décor and wooden furnishings can sleep two. They come with double or twin beds, plus a microwave and kettle. There's a minibar at a charge.
twin room with sea view
These twin rooms with a sea view come with natural tones running throughout. They can sleep two with a double bed or twin beds. There's a microwave and kettle, plus a minibar at a charge.
TripAdvisor Reviews Show more reviews »
half term break
Stayed with this group before which is why we booked this time. beautifully positioned and close to the various ports and restaurants and ferry terminal, easy walking to anywhere. Unfortunately weather for us this Spring was desperate, cold and wet.Cold swimming pool . When the sun did come out it was gorgeous . Staff everywhere excellent except the late night bars which I use a lot. The staff were OK but the management tended to look one end of the bar only and if you were the wrong end you had to wait. However there was ample provision of Gordons Gin and Schweppes tonic on AINC instead of that awful fever tree tonic so we were happy. Food in restaurant goodMore
RoddyOwen, Amersham, United Kingdom
Wonderful family hotel!
We've just returned from a one week stay with 3 children aged 5, 3 & 18 months. Check-in, thanks to Inge and Elke, was efficient and super friendly. We had booked a family suite (D113) in D block which was spacious and lovely. Location was a bit rubbish but not all rooms can be perfect and we weren't too bothered re views etc... My only comment is there seems to be some sort of noisy pump that goes into action around 8am and is on throughout the day until around 6pm. So a lie in or an afternoon nap would literally be impossible. I did mention it to Elke on departure and she was disappointed I hadn't mentioned it earlier and said she would absolutely be looking into it. D block itself is brilliant! I was a bit worried as some reviews made it sound like it was miles away from everything but this is not true at all, even when pushing/carrying 3 kids. The "underground tunnel" that takes you from the main complex to D block is very nice and the aquarium is a great touch. Again, some reviews made it sound like you might find a homeless person dwelling within, but it feels very much like part of the hotel. The block has its own breakfast restaurant, snack bar, large pool & games room for teens, very self contained if you want to spend the whole day there. Plus it is quieter. We went for Half-board deluxe option which meant the buffet restaurants, all the A la Carte restaurants as well as the mini bar were included, we were happy to have opted for the upgrade as it seemed to be worth it. The buffet restaurants were very good, good quality food and variation. La Hacienda was closed throughout the week but La Piazetta was open and was our favourite by far. Don Giovani has excellent Pizza's but we weren't impressed with anything else on the menu (apart from the wine). The tapas bar is very good and Kampai had ok sushi but everything else was pickled in salt. And as others have said service was a miss! Generally though service was really excellent in all the other restaurants, really helpful and friendly. Kiko land was certainly the highlight for our little ones. It is massive with 4 separated areas for different age groups, as well as an amphitheattre and a large pool with sun loungers and a small bar. So you can drop the kids to their group and stay in Kiko Land if you like. They have themed activities each day and then the evening mini disco and show are based on that same theme. My only negative comment would be that the 0-2 play area needs some investing in, a few more toys would be welcome as there really isn't much there. There is also an indoor soft play area next to the buffet restaurants which is a great way to kill an hour before dinner. The Animation Team are a class apart! Having been to a few other hotels in the Canary Islands, one of which was Bahia Del Duque an impressive resort in Tenerife, the Yaiza team and their kids club knock the rest out of the water. Thank you so much to the whole team!! Having read the mentions of Elizabeth Concept in other reviews I was really curious. So I popped in to see Lisa and get more info. After hearing her pitch I decided to go for the top to toe Colour Analysis. It was SO much fun and really interesting! Horrendously expensive but I'm still glad I did it. I now have a colour wheel with all MY colours and I plan on doing the next step, styling and body shape analysis, should we return in the summer, which is certainly our plan. Overall a new favourite hotel for our family! The weather was absolutely terrible so being in an excellent hotel was a relief. We never thought we would like this hotel more than Bahia del Duque but we did, at least for the kids anyway. Can't wait to go back!More
Yaiza is a fabulous hotel and we really enjoyed our stay there. The staff are so helpful and friendly. The hotel itself is central and easy walking distance to all the shops and restaurants. Looking forward to going back again soon. More
The hotel is huge and quite noisy (stone, tile, marble allmost overall). All personel are very kind and try to be helpful, but could improve their english. It's a pity, that most a la carte-restaurants are situated ffar away from the central areas. Tried the Japanese, Kampai, which is quite expensive and the service is bad(almost non-existing).More
zuzgerd, Nice, France
What a hotel!
On arrival at the hotel prior to registration you are greeted with a glass of champagne and your luggage taken care of immediately. The staff cannot do enough for their visitors. The hotel is huge with a myriad of corridors one of which has aquariums built into the walls. It is so easy to lose your sense of direction. So many restaurants, seating areas, swimming pools - so much choice! The rooms were spotless. We had a suite with a separate living area and towels and toiletries were replaced every day. The beds turned down at night with a chocolate on the pillow. Breakfast was out of this world. Every food specialty seemed to be covered with so much choice. A wonderful start to the day. It is also child friendly with Kiko the duck being the highlight of a child's visit. Kiko even comes to say hello at breakfast. A small gripe is that the Kiko disco between 7.30 p.m. and 8.30 p.m. is rather amateurish and a bit disorganised. I think there could be some improvement on the variety of entertainment offered to the little ones. Also I think the games room could do with a few more activities. It is a huge room but only a few games like air hockey, table tennis and table football utilise the space. It could accommodate a lot more choices. But nevertheless a wonderful experience staying at this hotel. Our visit was in February and the weather was disappointing. High winds and not much sun but you can't blame the hotel for that!More
JAC446, Birmingham, United Kingdom
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