A fantastic portfolio of pools, bars and restaurants adds to this luxury hotel’s beach-side setting.
This luxurious hotel really takes care of guests – from the welcoming glass of cava to the turn-down service at night. It’s ideal for beach lovers, too, with a sandy stretch just outside.
There are three pools, plus a smaller number for children, and an adults-only Jacuzzi® . When it comes to food, five elegant à la cartes cover world cuisine, while a selection of bars serve mellow music.
TripAdvisor Traveller Rating
Based On 2256 reviews
5 Star Luxury
A la Carte
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- 90% customer scores
- Private taxi transfers
- 20kg luggage allowance
- Free Select Your Seat service
- Luxury 4 and 5T hotels
Food & Drink
Bed and Breakfast
|Dining options||Breakfast||Lunch||Evening meal||Drinks||Snacks, Icecream|
3 buffet and show cooking restaurants - international 'Yaiza', Italian 'La Piazzetta' and Mexican 'La Hacienda'. Christmas and New Year's Eve gala dinners. Deluxe Half Board includes Half Board plus 4 extra restaurants - Japanese 'Kampai', Italian à la carte 'Don Giovanni', Tavern & Tapas and gourmet set menu 'Isla de Lobos'. Free minibar in room restocked daily with soft drinks, snacks, and complimentary tea and coffee making facilities.
Facilities ► View all
3 outdoor pools
There are three pools to choose from throughout the resort, so you can always find a quiet spot to relax and sunbath, read a book, or enjoy some energetic lengths. Surrounded by loungers and parasols and set within the palm-filled grounds, one of the pools is saltwater and there are two smaller children's pools too.
Yaiza international buffet restaurant*
This restaurant serves breakfast and dinner. There is show cooking where you can watch dishes being prepared right in front of your very eyes. Opening times may vary and you'll need to make a reservation.
Kikoland play area
Kikoland is a great place for children to have adventures, enjoy sports and play with new friends. With pools, tennis courts, games house and many more facilities, there is something for children of every age up to 16. However, young children must be accompanied by an adult at all times.
Rooms► View all
These twin rooms with their neutral décor and wooden furnishings can sleep two. They come with double or twin beds, plus a microwave and kettle. There's a minibar at a charge.
twin room with sea view
These twin rooms with a sea view come with natural tones running throughout. They can sleep two with a double bed or twin beds. There's a microwave and kettle, plus a minibar at a charge.
TripAdvisor Reviews Show more reviews »
Top top hotel !
From the moment you arrive in the lobby you are greeted with a glass of champagne , my whole family was made to feel welcome. Family suite are luxurious and spacious . Pools are amazing and the staff are so friendly. Special mention goes to ,Adam who is part of Kikoland staff who spent time around the pool teaching my children a few words Spanish each day with fun and humour ! Restaurants amazing with lots of choices along with evening entertainment provided. We ate out most nights though as wasn't aware of long trousers hotel policy for evening meals so gents take note. Only other slight annoyance was the usual hotel issues of sun bed reserving ! This is so annoying however you are left with no alternative but to be around the pool for 8am otherwise you don't get a decent spot during busy summer periods. The simple answer would be for Jo towels to be placed on sun beds until you have eaten breakfast . I did see some staff placing notes on sun beds however this had no impact. If the few selfish people stopped placing towels on sun beds at 7am to then only sit on the sunbed at 3pm in the afternoon there would be more available. That said although annoying it didn't bother my family as we were out there taking full advantage of the sun and pools. Highly recommended hotel as you are made to feel very special and welcome. Despite the annoying sunbed issue this hotel gets a full 5 star review from my family and will be returningMore
72stu, Wigan, United Kingdom
Great hotel just a couple of improvements....
This is the second time we have visited PY and it is a great hotel, especially for young families. The family suites are great and the staff really helpful and friendly. My only gripes are the same as last year..... The sun loungers need a good clean (& bleach), as do the cushions that go on them and the games room needs to be redecorated/ cleaned as it really lets down the hotel.More
Elizabeth-on-holiday, Rickmansworth, United Kingdom
We stayed at this hotel for 2 week from the 4th of July. From the moment we arrived to the day we left we had a amazing time. We went B&B and had our breakfast in Isla de Lobos .beautiful views and wonderful staff. This hotel is exactly as it is in the pictures.The rooms are large and spotlessly clean. We had a beautiful view from our balcony of the sea & on a clear day you could see Fuerteventura. The staff were just excellent from receptionist, restaurant staff, pool staff & those doing the activities all friendly & will to help in any way. Our two teenage girls were well looked after with sport activities to spa treatments. Our youngest daughter was 14yrs old & therefore was not able to fully use the spa facilities but the hotel gave her a free 30 min massage treatment which was extremely thoughtful of them... The Thalasso and Spa Centre caters for teenagers & she was able to get a teenage facial which she loved. A lot of people complain about there not being enough sun loungers.... we never had that problem & while we were there they brought in more. The hotel is spotless, every area is well maintained. The location is perfect...right across from the sandy beach & a beautiful walkway to the harbour with all it's shops & restaurants.We had a wonderful time & will definitely return. We would highly recommend this hotel.More
noeleen2015, Waterford, Ireland
Lovely holiday slight room for improvement
Just arrived back after 6 nights in this lovely hotel and would like to praise the staff and receptionists for their friendliness and helpful and caring concern when my teenage son had a 24 hour bug. They sent specially prepared food and mineral water, sent someone to get the medicine I asked for, called to check on him the next day and were a delight! Thank you so much! The hotel is very beautiful and comfortable, we had a junior suite on the 5th floor, very slightly dated compared to other 5* hotels but clean and quiet with a great view. The international restaurant serves delicious, imaginative food but again slightly dated and boring atmosphere and decor, maybe some music would help? We had a disappointing meal in the Italian restaurant, not much love going into the food that night! The salad selection could be improved on, boring chunks of tomatoes and peppers, salads don't have to be so basic any more. My advice would be to opt for b&b then go a la carte in the evening as the three buffet restaurant options aren't really enough or what I needed with an adventurous teenager. Lots of young kids around so more choice and dining experiences would have suited us better. Isla de Lobos for breakfast is a must, what a lovely relaxing experience and wonderful view. Difficult to find a sun lounger as everyone puts the towels out first thing in the morning. Loved the sea water pool and the warm winds that blow all day. The spa was great and I had one of the best facials and back massages ever! Didn't enjoy the evening entertainment too much, it was a little cheesy and aimed more at young kids. Another 5* I stayed in had great jazz, Chinese acrobats and world class opera singers but maybe I just got spoilt on that occasion! Overall though a very nice experience, just those extra touches would have made it great. But thanks again to the staff, you were world class! More
lizloveday, London, United Kingdom
Great hotel lots of things for the Kids to do
This is a lovely hotel great rooms and fantastic pools and entertainment for the kids. KiKo land is great for the children they can pop in and out without any problems, so they can stay Al day or for Half an hour. The beach is clean and the swim area separated from the boats. One down side is that the restaurant are very expensive. More
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