3 buffet and show cooking restaurants - international 'Yaiza', Italian 'La Piazzetta' and Mexican 'La Hacienda'. Christmas and New Year's Eve gala dinners. Deluxe Half Board includes Half Board plus 4 extra restaurants - Japanese 'Kampai', Italian à la carte 'Don Giovanni', Tavern & Tapas and gourmet set menu 'Isla de Lobos'. Free minibar in room restocked daily with soft drinks, snacks, and complimentary tea and coffee making facilities.
There are 3 pools to choose from throughout the resort, so you can always find a quiet spot to relax and sunbath, read a book, or enjoy some energetic lengths. Surrounded by loungers and parasols and set within the palm-filled grounds, one of the pools is saltwater and there are two smaller children's pools too.
Kikoland is a great place for children to have adventures, enjoy sports and play with new friends. With pools, tennis courts, games house and many more facilities, there is something for children of every age up to 16. However, young children must be accompanied by an adult at all times.
Stayed here for 11 nights, Room was lovely the hotel was clean the staff were brilliant my only gripe is the fact that people putting towels on the sunbeds around the pooland not turning up to use them, out of our 11 night stay we could only get a sunbed on 1 occasion, we sat around the pool for a least 3 hours and 97% of the the sunbeds had towels on them but nobody turned up to use them, this is the only 5 star hotel that i know that this has happened surely the hotel could come up with some sort of system whereas if people do not show up after 2 hours of the sunbed being empty then take the towels off, we had to spend every day on the beach which we had to pay for all because of inconsiderate people. apart from that i would recommend this hotel.More
AmandaandBill, London, United Kingdom
I am writing this on behalf of my mother & new husband. After much deliberation my husband & I decided on Hotel Princesa Yaiza to send my mum and new husband on their honeymoon as our gift to them. After all when you find the perfect partner and marry a wee bit later in life you have everything you need. My mum is not well travelled so we wanted somewhere that offered good weather , not too long flight and variety and somewhere they would feel comfortable and secure. I contacted the hotel a few days prior to their arrival to say it was their honeymoon and ask if they could just make sure all is well for them. Well .......we could not have asked for more. They were fantastic to them both. On arrival my mum & new husband were told their suite had been upgraded they were given a bottle of sparkling wine & chocolates in their suite which was a lovely gesture. The hotel made sure all was well with them throughout their stay but without being intrusive. We paid slightly more to give them H/B deluxe which they tell me was well worth it . They say the food was superb in the hotel. Breakfast , lunch and dinner. The only restaurant they did not get round to trying was the Japanese. Reason being they spent a few evenings in Don Giovanna's as they took a shine to Jonathon the waiter who kept them entertained . They also met some expats who came to the Hotel to dine as they advised my mum it was the best hotel on the island (in their opinion ). I can honestly say I am sure they will return hopefully for their 1st wedding anniversary. Thank you Princesa YaizaMore
Gigi E, Bath, United Kingdom
Not happy with the "Be warned" review
Over the last few years my wife and I have stayed here for a total of 15 weeks, we are now here for a further 4 weeks with similar bookings for Jan and April 2015.
Several of our relatives have stayed here due to our recommendation and they love it.
We have left in our room, a lap top, mobile phones, hand bags, sun glasses, perfume and even cash.
On several occasions "things have gone missing" only for my wife to find them In a "safe place" that I forgot about, I do this all the time.
I do not believe any of the staff steal anything, it is not worth them loosing their job for, it is a tight community a bad name would ruin their lives for ever.
The alleged stolen cosmetics in May was never reported to the hotel during their stay so this review may be malicious.
So I suggest that if any guest thinks something has been "stolen" that they should have "a good look round" and they will most likely find it.
We in our 70s and this our home from home until we are unable to climb the steps of the plane.
Big thanks to ALL the Directors, Managers, Receptionists, Guest Services, Pool Boys and every one else too numerous to mention for welcoming us back to what is without question the best hotel in the Canaries.More
wearealwaysaway, Nottingham, United Kingdom
Family trip for October week
We travelled here for the October school week - an extended family group of 11 aged from 11 - 75. It was an excellent holiday overall with generally high standards throughout the hotel. There were, as always , a few highlights and lowlights worth sharing.
The pools - there are plenty of pool and sun lounging areas available. The main heated pool can be very busy though. We preferred the much quieter Block D pool and had no problem getting sun beds together there even at lunchtime. It was eye wateringly cold though so be warned! This pool also allows inflatables so our 'kids' of all ages had great fun with most of the pool to themselves some days.
The food - we went on the half board deluxe option which means you can eat breakfast at any of the buffet restaurants and dinner at any buffet or a la carte restaurant. The choice and quality for breakfast couldn't be faulted and, for younger children, Kiko the mascot pays a visit some days to great excitement. We ate at the Yaiza and La Piazetta (Italian) buffets and both were very good with show cooking and an excellent range of options. The best value for money was the a la carte option of Isla De Lobos offering lobster, langoustines, chateaubriand for no additional cost and our favourite Kampai the Japanese restaurant. Our kids loved the theatre of the show cooking and the food choice and quality was fantastic. Be aware you do pay for drinks and the wine in particular is fairly pricey. Even soft drinks and water all add up as this is definitely not a cheap resort!
The rooms - we has two 2 bedroom suites in block D which had plenty of space for our families of 4 and 5, two great bathrooms with a wide range of toiletries, and comfy beds and effective air conditioning. My parents had a suite in Block C near reception which was massive with huge balcony, bathroom with his and hers sinks, bath and separate walk in shower. Their lounge was big enough for all 11 of us to meet in the evening and sit for drinks. Very impressive.
The location - the main part of the hotel is right on the beachfront. Go right and you quickly reach the busy shops and restaurants of the harbour side. Go left and a short walk takes you to the lovely Rubicon marina. This was much nicer and had some great looking restaurants if you are bed and breakfast. There is a market here too on Wednesdays and Saturday's.
Don Giovanni - We had dinner on our first night at the Italian a la carte down near the beachfront. The food and service were so bad we left no tip and complained to the reception next day. A really disappointing start to our holiday. Wouldn't recommend that one.
The HB deluxe 'extras' - there is a mini bar in the room which is topped up most days. It includes water, soft drinks and fruit juices, 4 beers and a mini bottle of wine. We would have liked more say in the choice as the coke was not sugar free and my niece is diabetic. Also we would have preferred more wine rather than beer. Another extra is a trip to the spa, however they don't mention till arrival that this must be used before 3pm on your first full day. Finally the free cocktails are only available in the adults only bar which has limited opening hours. As a result we didn't use the bar or the cocktail vouchers.
Overall I would say this resort lived up to our expectations and suited our family very well indeed. It is expensive but compares well to other 5 star hotels we have visited in Europe although doesn't shine as brightly as those in the Middle East and Far East. I would be happy to stay there again on a future visit to Lanzarote.More
Arrived at the hotel in October after our wedding. The service by the staff, attention to detail and the hotel surroundings are all exceptional. Easily the best hotel in the Canary islands. Fantastic buffet restaurants and a la carte restaurants More
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