Two ocean-view pools steal the show at this grand hotel. The entertainment is well worth staying in for, too.
There’s a colonial feel to this stylish hotel, with its high ceilings and dark-wood detail. But the first thing you’re likely to notice is the ocean view – it’s particularly impressive from the two lagoon pools.
A mix of local and international dishes makes the menu in the buffet restaurant, while the entertainment features everything from piano music to flamenco dancing. The nearest beach and bars are only a 10-minute walk away.
The lagoon-style pools come with sunbeds and parasols dotted around the surrounding sun terraces. There are tropical trees on the terraces providing that bit of extra shade, plus there's a whirlpool bath too. Pool towels are available.
You'll get breakfast and dinner here at the buffet restaurant. There's themed nights twice a week, weekly gala buffets and show cooking, where you can watch dishes being prepared right in front of you. Dinner is between 6pm and 9pm in winter. Special dietary requirements can be catered for if reception are advised at least 48 hours in advance. If you'd like an à la carte item that isn't available from the buffet, a charge will apply. Just so you know, gentlemen will need to wear long trousers in the restaurant for dinner.
Double rooms are bright and classically styled with lots of natural daylight - they can sleep up to 3 with 2 two beds and a sofa-bed as required. There's a balcony outside and you're right next to the seaside. Your room will be air-conditioned and there'll be direct dial telephone, minibar, bathrobes and a hairdryer.
Really lovely hotel. the food was something else, I have never ever seen so much choice. every night the choice so many courses, we will definitely be back. The staff are fantastic so helpful. Down side POOL FREEZING but never mind the weather was so so hot for this time of year.More
Tina Y, Swansea, United Kingdom
This hotel is fabulous.Miriam on reception was so so helpful & nothing was too much trouble. I noticed some complaints about queueing at the restaurant, Believe me I have been to some hotels that have no system & are a shambles. This was well organised, friendly & also had the advantage of getting a variety of tables both inside & outside. The maÃ®tre d' was the best I have ever seen & the food was brilliant.
Our room was great with terrific views overlooking the pool & the sea.
Like lots of other people have mentioned the only complaint was the air-conditioning which was hopeless.
Anyway, overall this was a thoroughly enjoyable holiday in a fabulous hotel.More
David F, Guildford, United Kingdom
Hotel was all and more than I expected. Could not fault the food. Staff very attentive. Our room had a lovely outlook overlooking the pools, with a large balcony. Spotlessly clean. Only one small minus, the swimming pool was unheated.More
Maureen B, Bletchley, England, United Kingdom
Good to be back there again.
We have visited the Natura Palace several times over the past few years; going at differing times of year. We have been in November before and this year the weather was far better than it was last year. We enjoy it whatever the weather though. We like the location of the hotel; giving us good walks in both directions; beyond the lighthouse and beyond the Marina, going along the coastal paths and behind the hotel.
The staff were as friendly as usual, the food of the same high standard we have come to expect; as was the cleanliness inside and out in all areas.
This time I enjoyed joining in the morning exercise class on 2 occasions and in the aqua class once. The company was friendly and the young lady taking both classes was a lovely, smiley person.
We don't go to watch the evening entertainment but enjoy sitting in the lounge area for a while. There was, thankfully, less noise penetrating this area from the entertainment area below than there was last time. We still wish there were more piano music as there used to be. I think the lighting could be abut brighter in the lounge area. One
small complaint concerns the dining room. There seems to be a lack of waiters and waitresses at times and plates were not cleared quickly at all times thus we might have a build up of crockery on our table and sometimes had to move it onto a nearby table. On our last morning we eventually had to ask a waiter for coffee as no-one came to enquire what drinks we wanted. This could have been especially off putting had it been our first ever meal in the hotel.
We saw the new assistant manager about but wonder if she reads any of these reviews. Timo, the previous assistant manager, sometimes replied to comments on Trip Advisor but I have not seen any such replies from Patricia.
I feel the card system for admission to rooms and to the grounds needs some attention. Several times we had to have our cards reprogrammed at reception and we were not alone in this. It was not because we had them near to electronic devices because we kept them away having been told this was a reason for their malfunction.
Lastly, the hotel has beautiful grounds that are so well maintained and such a lovely lounge with recently added new furniture, new outside eating area and entertainment area I hope the powers that be are going to consider spending some money on some refurbishment of bedrooms and landings.More
ElaineIanCropper, Chesterfield, United Kingdom
Ideal winter sun holiday hotel
We had a 10 day break here in November and we loved it. The service and food were great. At peak times in the restaurant you do have to wait a bit to be seated, but it isnât really that much of a wait and reviews that say it is are being over critical. The staff were all very helpful and friendly and were obviously well trained and expected to maintain a high standard.
We particularly liked the position of the hotel, outside of the main town but right on the sea front and it was a leisurely half hour walk into town one way along the prom or about the same in the other direction to the lighthouse and that made a very enjoyable evening stroll before dinner each night.
There are two pools (one salt water) and a jacuzzi and neither were crowded so I was able to have an easy swim every day, but they might get a bit more busy during school holidays.
Evening entertainment was generally good and varied.
I posted a question on TA about wines with dinner and I can now answer that here. The wine list was all Spanish but very good with wines by the bottle, half bottle and third of a bottle. I didnât find one that I didnât like and I thought the prices were very reasonable, 14-25 euros, thatâs about Â£10-Â£18. They keep any of your unused wine for the next night, but you do have to tell the waiter and ensure that the bottle gets a collar with your room number on it.
We chose this hotel and location because we wanted a bit of winter sun and a relaxing holiday and it fitted the bill just right for us. We will be back!More