Hotel Natura Palace  

Two ocean-view pools steal the show at this grand hotel. The entertainment is well worth staying in for, too.

There’s a colonial feel to this stylish hotel, with its high ceilings and dark-wood detail. But the first thing you’re likely to notice is the ocean view – it’s particularly impressive from the 2 lagoon pools.

A mix of local and international dishes makes the menu in the buffet restaurant, while the entertainment features everything from piano music to flamenco dancing. The nearest beach and bars are only a 10-minute walk away.

TripAdvisor Traveller Rating

Based On 1198 reviews

  • Official Rating
  • 2Buildings
  • 4Floors
  • 269Rooms
  • 4Lifts

Platinum

Holidays in premium hotels

  • 90% customer scores
  • Platinum Villas available
  • Platinum Cruises available
  • 20kg luggage allowance
  • 4T and 5T hotels

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Food & Drink

Bed and Breakfast

Buffet breakfast.

Dining options Breakfast Lunch Evening meal Drinks Snacks, Icecream
Half Board

Buffet breakfast and dinner.   

Facilities ► View all

2 outdoor pools

The lagoon-style pools come with sunbeds and parasols. There are tropical trees on the terrace and a whirlpool bath too.

La Caleta buffet restaurant

For breakfast and dinner. With themed nights twice a week, weekly gala buffets and show cooking, where you can watch dishes being prepared right in front of you. Dinner is between 6pm and 9pm in winter. Special dietary requirements can be catered for if reception are advised at least 48 hours in advance. If you'd like an à la carte item that isn't available from the buffet, a charge will apply. Just so you know, gentlemen will need to wear long trousers in the restaurant for dinner.

Hotel-run kids' club

Hotel-run kids' club and disco for ages 4 to 12 years.

Rooms► View all

twin room

Twin rooms sleep up to 3 - can be sold for single occupancy, with 2 beds and a sofa-bed as required. This room comes with bathrobes.

twin room

Twin room sleeps up to 3, with 2 beds and a sofa-bed as required. This room comes with bathrobes.

TripAdvisor Traveller Reviews Show more reviews »

Very enjoyable return

Being our 5th stay at the Natura Palace, we knew what to expect.. great personal service, good and varied food, clean rooms and surroundings and an all over enjoyable experience. Perhaps the rooms are now getting a bit dated and in need of redecorating and some new furniture, but they are kept spotlessly clean and beds are very comfortable. If you want to see hard-working staff, watch how they do it in the busy restaurant. Tables are constantly being cleared and reset with clean table covers ready for the next guest. The 'extras' unfortunately include tea/coffee in the room and at 8 euro per person per day is a bit steep for a kettle and some tea bags. It's a laid back atmosphere, probably because most of the guests are over a certain age - us included, but it's appreciated by all. The evening entertainment included a variety of different shows but unfortunately your attention will be constantly interrupted by noisy bar staff making up orders and talking loudly to each other. As always, there were no complaints on the quality of the hotel and we once again enjoyed our week at the Natura Palace. Well done - we'll be backMore

Busby_traveller, Busby. Scotland

Lovely location for a quiet winter break...

We chose the Natura Palace having reviewed the facilities and the reviews in Trip Advisor, I'd concur with the most recent reviews on here. This is very easy to get to interns of flights from our local Airport with a 35 minute transfer the other end. We arrived around 8pm to the room being ready. We'd paid for an upgrade to a see view with a balcony which when we got to our room was left slightly disappointed as the Sea view was limited with the very narrow view obscured by a palm tree. The room facilities are ok, tea and coffee and mini bar, to be fair ours were replenished every day. Comfortable memory foam mattresses, great showers and lovely towels. My main concern with the room was the mosquito's on our first night, having been bitten fairly severely we asked reception to spray our room which sorted the problem, we weren't the only ones with insect bites so make sure you go prepared. The hotel facilities are lovely, restaurant is a fair size with lovely breakfast and dinner, all fresh, cooked to order on certain things with things like desserts, salads and bread all replenished regularly. The only slight downside is having to queue at peak meal times for tables, despite there being plenty of tables. The staff are efficient and friendly in the reception and restaurant. The bar doesn't open until 5pm in the hotel itself but there is a pool side cafe which is nice, serves bar food, Pizza's, salads etc. Lovely for a lunch time snack. The bar is lovely open plan lots of tables and very relaxed, the hotel does themselves a disservice as they have limited staff serving, who take orders and make the drinks and when theres lots of people ordering cocktails it was a very long wait, 30 mins on a regular occasion, when the drinks arrived they were very nice and reasonably priced. I'd definitely go back but wouldn't upgrade and would make sure I highlighted the insect problem much sooner.More

Sunnybunny1971, Leicester, United Kingdom

The best for us

We have recently returned from our sixth visit to the Natura Palace: our second this year. We stayed for 12 days instead of our usual 8 and could have stayed longer. For us it beats all other hotels we have visited in different countries. One big advantage we feel is that it has a large seating area where we do not feel obliged to purchase drinks from the bar, where there is no television and no entertainment except piano music on certain evenings. We are always made welcome by friendly staff everywhere, the whole of the hotel is sparkling in its cleanliness. This time the manager was nearly always present in the dining room at mealtimes to have a word with guests.There is good food to suit all tastes. We love the position of the hotel: opening onto the promenade as it does with walks to the lighthouse and beyond in one direction and to the marina and beyond in the other direction. We can't wait to return.More

ElaineIanCropper, Chesterfield, United Kingdom

November 2015

Hotel is clean but lacks a few facilities, service in bars is slow, not many facilities for children, and food is OK but badly organised, quite repetitive. Wifi in room and Tea nd coffe making facilities would helpMore

Jeremy D, Hawkinge, United Kingdom

Recent visit

recently stayed at this hotel. If staying at this hotel be aware if reception say your room is in the Annex, ask to change rooms. I paid for sea view room given room in the Annex on the ground floor. On opening the curtains there was a large palm tree, overlooking the garden. The sea was visible by standing on the patio chair to look over the wall at the end of the garden. First evening got into bed to be kept awake by music and singing from a bar near by. Immediately went down to reception to complain and asked to swop room this was done the following morning. Restaurant little disorganised by having to wait for the Maitre D to seat you. Food quality very good ,but be warned you need a change of clothing if going out after visiting the restaurant ,as your clothes smell of cooked food. Hotel staff enter room with the Do Not Disturb sign on the door. This is a pleasant hotel but needs attention paying to detail. Very uncomfortable beds due to memory foam mattresses. Tea/coffee not replenished every day in room.More

J F, Leicester, United Kingdom

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