Hotel Natura Palace  

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Two ocean-view pools steal the show at this grand hotel. The entertainment is well worth staying in for, too.

There’s a colonial feel to this stylish hotel, with its high ceilings and dark-wood detail. But the first thing you’re likely to notice is the ocean view – it’s particularly impressive from the 2 lagoon pools.

A mix of local and international dishes makes the menu in the buffet restaurant, while the entertainment features everything from piano music to flamenco dancing. The nearest beach and bars are only a 10-minute walk away.

TripAdvisor rating

Based on 1106 reviews

  • Official Rating
  • 4Floors
  • 4Lifts
  • Buildings: 1 main building and 1 annexe
  • Rooms: 269 in 2 buildings

Platinum

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Food & Drink

Bed and Breakfast

Buffet breakfast.

Dining options Breakfast Lunch Evening meal Drinks Snacks, Icecream
Half Board

Buffet breakfast and dinner.   

Facilities ► View all

2 outdoor pools

The lagoon-style pools come with sunbeds and parasols. There are tropical trees on the terrace and a whirlpool bath too.

La Caleta buffet restaurant

For breakfast and dinner. With themed nights twice a week, weekly gala buffets and show cooking, where you can watch dishes being prepared right in front of you. Dinner is between 6pm and 9pm in winter. Special dietary requirements can be catered for if reception are advised at least 48 hours in advance. If you'd like an à la carte item that isn't available from the buffet, a charge will apply. Just so you know, gentlemen will need to wear long trousers in the restaurant for dinner.

Hotel-run kids' club

Hotel-run kids' club and disco for ages 4 to 12 years.

Rooms► View all

twin room

Twin rooms sleep up to 3 - can be sold for single occupancy, with 2 beds and a sofa-bed as required. This room comes with bathrobes.

twin room

Twin room sleeps up to 3, with 2 beds and a sofa-bed as required. This room comes with bathrobes.

TripAdvisor Reviews Show more reviews »

2nd visit & looking at returning!

Visited last 2 weeks of August 2014 with two teens. First : this is a family hotel. For those that want total quiet - there is an adults hotel next door. What could be nicer than hearing children laugh and playing together. Shame on all those who would tut, sigh and pull faces at young teenagers enjoying themselves. There was no swearing, shouting or bad behaviour from the large group pf girls who spent their holiday together. We were part of a group five families who all returned here after meeting last year - all with teenage daughters. And we all had a wonderful time. Moan over ! This is a fabulous hotel and would recommend it. The decor is a bit dated in the superior suite but other rooms have been refurbished so hopefully the suites will be too. And please.....why is there a large TV in the master bedroom. Please put back the table and add a mirror above it. Any woman will say the same...where do you do your hair / makeup??? I ended up dragging a chair in from the lounge area and a coffee table and using that with the mirrored wardrobes. Not ideal. Apart from that the suites are excellent - cleaned daily with towels also changed. We were Bed and Breakfast - couldn't fault the choice available for breakfast. Poolside bar - OK for lunch snacks but soft drinks are very expensive, beer is cheaper! You are better off buying your own and using the little mini bar in your fridge.And bring a mini kettle for your room too. Marea bar - next door. They do simple lunches supplied from Sebastyn's restaurant above and cocktails! Wow! We would have one cocktail and lunch there most days. Evening. they do live music 3 nights with chance for a little dance too. Staff there are great - try their cava sangria...refreshing and very drinkable. In hotel - water polo was a good laugh. Shame about the awful loud music for water aerobics. We did not see any of the evening entertainment so cannot comment. We would enjoy drinks in the lovely lobby...and thank you to Jessica who was great and knew what we all drank and put up with us rearranging the furniture every night! Places to eat - taxi is €4 into Playa Blanca. Try L'Artista for Italian. Bodegan Las Tapas - amazing tapas esp. red prawns, Timanfaya Volcano - hubby loved their lamb chops and steak. Next door to hotel - 3 mins walk : Fazz's Indian - went as family & group of 17 - great curries. Slow service but worth the wait!. Also try Luna Rossa - pizza;s great. Sebastyn;s - smarter restaurant with great food. Also Nautura Beach Restaurant. From these 4 stroll to Marea bar for pre or post dinner cocktails too! And the find of this year : restaurant called Romantica in town, near the taxi rank. We found it too late but would have eaten there more than once, Amazing food - see reviews on this site. Finally - be aware : whilst we were there both my girls suffered from ear ache and one from a severe ear infecton with the threat of not being able to fly back. Many others at the hotel also suffered the same inc. Zidane the entertainment staff member. We spoke to the manager aboutt he pool as it did not look clean but very cloudy. After the expected "all is Ok " speech, the next day we saw an pool inspector and the pool appeared a lot clearer and cleaner. Also a friend visiting a hotel guest also commneted on how cloudy the pool was - and he maintains pools in Lanzarote for a living! The recommendation is that you must shower thoroughly afterwards and rinse your ears completely. Or wear plugs! We had such a great time and will be considering returning next year.More

SReevesMK, MK

Playa Blanca relaxation

Overall would recommend for a restful stay. A few comments to help you decide if it’s for you or not: From the promenade which runs along the Playa Blanca coastline the Hipotels Natura Palace is certainly the prettiest hotel. With its well placed planting around the pool areas, plenty of sun loungers / parasols and a nice touch that no reserving of loungers before 9.00am there is a relaxed space for everyone with a beautiful vista looking across towards the Fuerteventura coastline. On arrival you will be impressed by the Hipotels Natura Palace large open space of reception with its well spaced leather seating, marble, lighting and palms. The reception team are friendly, efficient and communicate confidently in a variety of languages – a special mention for the professionalism of Sylvia and Thomas. At reception staff you pick up and change daily your pool towels (10 euro deposit for each towel refunded at end of stay) plus loan darts, table tennis, and mini-golf etc – again a refundable deposit required. Hipotels Natura Palace rooms all have some form of view towards coastline but expanse of view dependent on size of trees outside the balcony – each has bistro seating and table with a small collapsible clothes rack for airing your beachwear. En suite provides a good supply of hot water and has daily complimentary toiletries. Towels changed daily and towel bathrobes. Room furnishings not as new as those in communal areas of hotel and could do with updating. English speaking TV channels limited to news only. Small mini bar can be rented for own use at a small charge. Main downside of room for us was that no safe in room but safety deposit boxes for rental beside reception. Late room check out at a cost and limited so if not willing to pay 40.00 euro or not available then try and get free slot in a guest room as the WC/ shower option by reception not ideal for freshen up before travel. Safe case store by reception once checked out. Hipotels Natura Palace main restaurant provides daily buffet breakfast and dinner with well presented, fresh and varied foods. There is a breakfast bonus of complimentary Bucks Fizz. Evenings for those with special celebrations are made noticeable with decorated tables of candles and flower petals. On the gala night a professional photo opportunity with series photos in folder for I believe 15 euro – looked to be good uptake even though we chose not to. Only downside of evening meal is that for late evening arrivals the restaurant closes at 10.00pm and so you are presented with cold food in a disposable plastic container. Lobby bar available for drinks at cost. Pool side cafe serves snacks, drinks and ice cream at a reasonable price - but some use the cheaper option of the tapas bar and supermarket opposite hotel reception. A programme of low key entertainment is available on most days and external entertainers attend at night times in lovely seated staged area – according to your taste as to if you enjoy or not – we usually found something to suit. The staff team is noticeably managed by the Assistant Hotel Manager – Mr Timo Schild who is available 6 days a week at reception. Both he and the hotel team want to make sure that their guests have a good experience and welcome honest feedback. Hope this candid feedback helps you decide. Tener unas buenas vacaciones!More

26ef, London, United Kingdom

A little quiet

Hotel was lovely, clean and big however they need more staff. It took forever for us to be served drinks every single night. I would hate to see what it would be like in a more busy period. We went on the 17th July and was surprised to see it wasn't busier. We were not complaining though as it meant we never had to worry for a sunbed. Food without a doubt is the best thing they have going for them. I have never been to a hotel where the quality has been so high. No one would be left hungry. They cater for everybody's needs! Overall a lovely holiday but just a little to quiet with little entertainment and not a lively resort.More

Dominiqueware1988, Watford, United Kingdom

Better.

Last time we were at the Natura Palace they re-tiled the pool so obviously we were disppointed with our stay. So last year we did Sharm-el-sheik, we had a great holiday but felt we did not have the freedom and confidence to explore on our own as we have in Lanzarote so we decided to return to Natura this summer. We have always booked a superior double overlooking reception and the pool at the front, as we entered the room we were greeted by a modern screen dividing the room into a bedroom/lounge, new artwork on the walls and an uptodate flat screen tv, all complemented by new furniture. The bathroom had not been touched as it is all tiles and marble. As we settled into our stay we learnt that there is now a quality manager, who as we could tell has upped the tempo within the hotel. Everything was very clean, smart and tidy. The pool area had extra sun beds and the pools we spotless. The dinning area had not been upgraded but they had added a Gala night to the themed nights we were used to. On the gala night you could have your photo taken with pretty girls in local dress. The food was as good as you can get for a buffet serving hungry impatient people, we felt there was a greater choice this time compared to previous visits. The gardens were definately neater and better kept. The bars were as relaxed as normal and the furniture was changed to cream, white or red leather chairs in the upstairs bar area, the reception and the ground floor sitting areas. The entertainment was ok as it is the same acts that has been doing the circuit for years. The staff as always were excellent, always polite and helpful and appreciated you trying to communicate in Spanish. It was nice to be able to just jump in a cab or catch the bus into Playa Blanca or to the marina. We walked in the the mornings as by lunch time any cloud had burnt off and the sun indicated it was time to hit the pool. To sum it up, Lanzatote offers a relaxed safe and enjoyable place for a holiday. A big thanks to Ceasar Manrique.More

swindon3, Swindon, United Kingdom

Perfect!

Just returned from a superb stay at Natura Palace Hotel. We were made to feel welcome from the minute we stepped into the hotel. All staff are hardworking, polite, friendly, helpful and an asset to the hotel. The hotel is located at the quieter end of Playa Blanca, but with the seafront promenade just in front, it's a pleasant walk into the town, if you wanted to. There are a few shops/bars/restaurants closer, but to be honest we didn't really want to leave the hotel. The hotel itself is surrounded by well kept lawns and plants. The 2 pools (one seawater and one normal) plus large whirlpool and baby pool are kept very clean and plenty of sunbeds and umbrellas, so no need for early scramble to get one. We travelled as a family of 4 and whatever the time of day always managed to get 4 together. The pool area isn't noisy and from certain sunbeds you overlook the sea - beautiful. Zindan and Natalie provide Watergym a few times a week as well as Water polo - which proved very popular with children and adults alike! The food at breakfast and dinner was amazing - beautifully presented, fresh and served with a smile. The choice was vast and very good. The Chefs were happy to personalise your steak/omlette etc. The restaurant staff were brilliant and attentive - nothing was too much trouble. Hotel relaxing, lots of places to chill out, sit and read, have a drink, play cards etc.There is entertainment 6 nights a week, only lasts an hour - mixture of singers, magicians, acrobats - some better than others. Public areas very clean, new furniture delivered during our stay. Bedrooms large, bright, clean - we had sea view balcony which was lovely. Overall, a fantastic place to spend our holiday. The staff are amazing - a real asset. Would highly recommend this hotel and would love to go back. Well done Natura Palace!More

K G, London, United Kingdom

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