Two ocean-view pools steal the show at this grand hotel. The entertainment is well worth staying in for, too.
There’s a colonial feel to this stylish hotel, with its high ceilings and dark-wood detail. But the first thing you’re likely to notice is the ocean view – it’s particularly impressive from the two lagoon pools.
A mix of local and international dishes makes the menu in the buffet restaurant, while the entertainment features everything from piano music to flamenco dancing. The nearest beach and bars are only a 10-minute walk away.
TripAdvisor Traveller Rating
Based On 1341 reviews
- Official Rating
Holidays in premium hotels
- 90% customer scores
- Platinum Villas available
- Platinum Cruises available
- 20kg luggage allowance
- 4T and 5T hotels
Food & Drink
Bed and Breakfast
|Dining options||Breakfast||Lunch||Evening meal||Drinks||Snacks, Icecream|
Buffet breakfast and dinner.
Facilities ► View all
2 outdoor pools
The lagoon-style pools come with sunbeds and parasols dotted around the surrounding sun terraces. There are tropical trees on the terraces providing that bit of extra shade, plus there's a whirlpool bath too. Pool towels are available.
La Caleta buffet restaurant
You'll get breakfast and dinner here at the buffet restaurant. There's themed nights twice a week, weekly gala buffets and show cooking, where you can watch dishes being prepared right in front of you. Dinner is between 6pm and 9pm in winter. Special dietary requirements can be catered for if reception are advised at least 48 hours in advance. If you'd like an à la carte item that isn't available from the buffet, a charge will apply. Just so you know, gentlemen will need to wear long trousers in the restaurant for dinner.
There's a hotel-run kids' club and disco for ages 4 to 12 years.
Rooms► View all
These double rooms with their neutral walls and classical style can sleep up to three. They come with two beds and a sofa-bed as required, plus bathrobes.
superior double room with sea view
These superior rooms with their neutral décor and sea view can sleep up to three. They come with two beds, a sofa bed as required and bathrobes.
TripAdvisor Reviews Show more reviews »
Excellent week at the Natura Palace
We have just returned from a great week in the sun staying at the Natura Palace. This is our 3rd visit to Playa Blanca but the first time to this hotel. The hotel is very stylish with a nice pool area and this standard is kept throughout the whole hotel. The food is very good, with a lot of choice and it can get busy sometimes but you can always return a bit later. Service is excellent in general though some reception staff could learn to be friendlier and remember who the customer is... We had problems with the air conditioning and it made the room very hot during the nights and making it very hard to sleep, so we opened the patio doors... not a good move as I then got attacked by the local mosquitoes. Finally after speaking to the customer relations manager several times we managed to convince him of the problem, a technician returned and "changed the filter" and thus we then got cool air. The free wifi is not very good and Hipotels should upgrade their servers, and it doesn't appear available in the bedrooms. One other gripe is that there are no safes in the rooms, you have to hire a strong box near the reception and this can be a pain having to make trips to & fro. However, I would recommend this hotel as there are many positives and we will return when in the area.More
Another enjoyable stay
In the quieter part of Playa Blanca, the Hotel provides a great place to relax and feel looked .after by staff who are always pleasant . Breakfasts and evening meals have a great of choice of hot and cold food which should satisfy all palates or diets? Fridays Gala night is excellent, we love seafood so it was especially great. Not many places provide whole salmon baked in salt, and an array of shell fish that would grace any fishmongers,.... wonderful. Rooms are spotlessly clean , our only problem was with our allocated room. We decided to splash out for a suite, sadly, room 1306 was next to some sort of air conditioning unit, the sound of which was annoying at times when sitting on the balcony. We requested to change rooms but this couldn't be done for a few days, we felt that this would be too disruptive as we were only able to stay for only 7 days. Won't book a suite again, the room was lovely but disturbance wasn't worth the extra cost.. Never the less we have booked to return to the hotel in November. Fingers crossed for a good room this time. Would agree with a previous reviewer for better Wifi access . Good Hotel and would recommend to anyone.More
jodagela, Warrington, United Kingdom
Excellent..!! The best Hotel experience we have had in Lanzarote. ALL the staff were pleasant, helpful and professional. We could not have had a better experience and would most certainly recommend the Natura Palace. Superb..!!More
Graham J, Birmingham, United Kingdom
Excellent staff and hotel
Following many visits we thought it time to share our enjoyment with this hotel. It starts with reception where Stephanie, Sylvia and Shirley (but not only) provide excellent service and welcome. The dining area continues with the exceptional service and quality of food with a special mention for Katiya and Henar (but not only). The hotel provides entertainment, however we prefer to go to Manea that is associated with the hotel and once again the staff Rene, Noelia, Tony, Facu and Valaria provide not only excellent service but we consider to be good friends. See you all in July.More
poppobest, Lancashire, United Kingdom
We stayed in the Natura Palace in November and thought we would return as it was so good. This time we had a premium sea view room with tea and coffee makings facilities and bathrobes. The food in the restaurant is fantastic, so much choice, something for everyone. All the staff are so friendly and helpful. If you stay at this hotel you will not be disappointed.More
Helen C, United Kingdom
Things To Do View all »
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