The Hotel H10 Timanfaya Palace is really striking. It's exteriors are characterised by tall white turrets and huge glass panels. Step inside, and glossy palms and lots of greenery give things a tropical vibe. The swimming pools are bordered by loungers, palms and parasols, and their raised positions means sweeping sea views are part of the package. Daytime refreshments are on offer in a nearby thatched bar, and a trendy coffee shop that serves the likes of homemade carrot cake. When it comes to mealtimes, there’s a lot on offer. In the mornings, the buffet restaurant serves up fresh fruit, pastries and cooked-to-order omelettes. For lunch and dinner, you’ll find a selection of international dishes. As for the rooms, whitewashed walls and pine furniture keep things smart, while funky leaf-shaped wall mirrors add a stylish touch. For more luxury, upgrade to a Privilege Room, which comes with special extras like a pillow menu, bathrobes and slippers, a welcome gift and exclusive access to the hotel's VIP lounge.
Based on 2134 reviews
- Official Rating
Stylish adults-only holidays, designed for two
- Contemporary style
- Great settings
- Top dining scenes
- Relaxed atmospheres
- 20kg luggage allowance
- Adults-only hotels
Food & Drink
|Dining options||Breakfast||Lunch||Evening meal||Drinks||Snacks, Icecream|
Buffet breakfast, lunch and dinner.
Buffet breakfast and dinner.
Buffet breakfast, lunch and dinner. 1 visit per stay to the à la carte restaurant. Selected local-brand alcohol and soft drinks 10.30-24.00. Tea and coffee. Midnight snacks 22.30-06.00.
Facilities► View all
For breakfast, lunch and dinner. This place offers a variety of international dishes, with show cooking and themed evenings. During Winter dinner is from 6.15pm to 9.30pm. Special dietary requirements can be catered for if you give prior notice. This place comes with a dress code for dinner, it's a shirt and long trousers for gentlemen.
Kasbah Mediterranean à la carte restaurant
This place offers a mix of Mediterranean and Arabic cuisine for dinner. If you're staying All Inclusive you'll be entitled to one visit per stay. This place comes with a dress code for dinner, it's a shirt and long trousers for gentlemen.
La Choza pool bar
You'll be able to grab late breakfast here from 10.30am to 12pm, lunch from 12.30pm to 3.30pm and snacks from 12.30pm to 6pm.
TripAdvisor Reviews Show more reviews »
we had a lovely time
After feeling a little bit disappointed to arrive at the hotel at approximately 9pm, we were very surprised to find that we had no water in our room. We had a bottle of red wine waiting for us but personally a bottle of water would have been more appreciated. We also thought it was unusual to have to pay for the use of the fridge and safe in the room. But after those first few niggles we had a lovely time. The food was better than most other hotels of similar standard. The rooms were comfortable and clean and large and very comfy firm beds. We had a ground floor room that faced the pool and sea and it had a large patio area. The management we very approachable and took the time to ask if everything was fine if they saw you. Overall we had a lovely time and we would recommend the hotel to our family and friends.More
janiceclayton, grantham, lincolnshire
FIRST TIME TO LANZAROTE
Just back from a fantastic week here and will definately return. Well worth its rating and all of the excellent reviews which we researched before booking. At the risk of repeating what others have said cant help that, but what a terrific hotel, great food and the staff all were polite and helpful. Superb room on second floor with pool/sea view, spotless and very spacious. First class facilities. We opted for half board to give us the flexibilty to venture out to visit the town. In the hotel all the bars,restaurant and poolside snack bar/restaurant dont take cash and everything is charged to your room. At the end of the week,even with a large bill for drinks and midday snacks etc, it still worked out less than all inclusive even adding in what we spent on the days we walked to the town and had lunch/beers. I noted from reviews that some upgraded to privilidge or all inclusive on arrival but with the room/service we got on half board, we were well pleased. The food for breakfast and evening meal was some of the best we have ever had. Great choice added to "theme nights" of Canarian,Asian, Italian, Meditterean and Mexican meant we were spoilt for choice. Hotel run various activities during the day, some sports based others like how to make Sangria! Very good standard of evening entertainment between the piano bar and downstairs bar. Sky tv available on ground floor for those wanting to watch the footlball. Superb pool area with plenty of beds and parasols, but dont put towels down before 0930 hours or they will be removed by staff. Indoor pool a bit small but at least its heated. Sauna and gym available. Car hire available at hotel and it seemed quite reasonable. Within 4 minute walk from hotel are some bars and two supermarkets where english papers on sale but other items are more expensive than supermarkets in town. The main town itself is at least a 20 minute walk away where you can hire bikes or at the port take a return day ferry to Fuerteventura from 23 e.(not sure which town it sails to and may be worth looking into before going) All in all a very relaxing week and would thoroughly recommend this hotel. We will definately be returning.More
GEORGE P, East Kilbride, United Kingdom
Arrived at the Timanfaya Palace 30th March very stressed.After two days felt completely relaxed.Everything about this hotel is first class, couldn't find fault with anything.Every member of staff worked very hard to make our holiday perfect. We do not usually do daytime activities but due to the enthusiasm of Hector Mayte and Agata couldn't resist in taking part in everything. Best of luck to Jose in forthcoming triathlon,sorry we didn't recognize you in the lift in your lycra!More
june g, Peterborough, United Kingdom
Brilliant hotel and holiday - exceeded our expectations
Firstly, a message directly to the General Manager who reads all reviews – if we could give you SIX stars we would! We stayed for two weeks (27 March – 10 April) on the Privilege All Inclusive basis in a Superior Room (room 219). We travel a lot and always chose what we will hope will be the absolute best for us - this choice worked perfectly. No hassle with deposits (towels, safe or fridge), no payment for anything and a la carte dining. Not even a credit card imprint at check-in. We certainly felt like “Privileged Guests”. All services were outstanding and the food quality was excellent. We particularly liked the a la carte breakfasts and dinners in the Kasbah. It was nice to be removed from the busy buffet restaurant, particularly for the breakfasts. We can say that we have never stayed anywhere that has so much choice at lunch-time in the buffet restaurant and the pool bar/restaurant was available too (where we could have anything on the menu as Privilege All Inclusive). Warm plates when needed and found all food warm enough and items were replenished quickly on the buffets. We know from experience that European hotels are not on par with those across the Atlantic, but the H10 Timanfaya Palace is very close and is one of the best hotels we have used close to home in Europe. If this is a H10 standard we will certainly consider other hotels in the group. You can read plenty of good/excellent reviews - we agree with all those good points. You will also read a few moans – personally we could find nothing to moan about. I’m afraid some people don’t do enough research and/or expect everything to be like home. To them we say “get a life”. The coffee was OK; the tea was drinkable (the best we have had outside England); the food was excellent; the staff were all brilliant; cleaning and maintenance was top notch; the house wine was perfectly acceptable (and we drink a wide variety of wines) and the international brand drinks was a real bonus. Good indications of a well run hotel is how problems are handled. We had a few minor issues, which only had to be reported once and were swiftly dealt with. There was seriously “no problem”. The service ethic is fantastic; we did not find a single member of staff having “an off day”. My wife had a birthday there and the hotel made it special for her throughout the day. My wife enjoyed the daily boules and I used my SAS training (joke) on the rifle, pistol and archery – great fun! There is a great atmosphere in this hotel. We like to be away from children (we love kids but not on holiday – thanks). Many of the clientele were older than us, but by golly they have a good time. We were fortunate in meeting a lot of lovely people. As there was no questionnaire from the hotel asking about our stay, what we would like to do is make a few suggestions to the hotel management. These are not moans, we were perfectly happy with our stay; these are just things we think could be improved…. 1. The Privilege Check-in needs to be more clearly sign-posted, the guest chairs need to be marked more clearly as reserved for Privilege guests only (often get used by those just sitting and having a drink). A roped off area would fix the problem. 2. We found the bathroom towels rather thin and worn, how about better quality towels even if there were special ones for Privilege rooms. Turn-down with fresh towels was a touch not often seen in Europe. 3. Amazed that the fridge was not restocked even for Privilege guests. I could restock with beer and soft drinks from the Privilege Lounge, but bottled orange juice could not be found anywhere (I asked at Reception and all three bars). 4. Didn’t make use of the coffee maker in room (a wasted investment). Did not know that kettles are available (seen manager say that they are available if requested in a reply on here, but unless this is in the hotel guide in the room how are we to know?) 5. The in-room hotel guides need updating and give more details about what is available (especially for Privilege guests who have paid extra for those extra services). Along with meal times, which changed whilst we were there (when Summer Time came in) – all a little confusing. 6. Only one small issue with the buffet restaurant on Asian/Chinese night. Don’t put the rice and stir fry food in front of the grills where people are queuing to get food freshly cooked. Caused a pile-up! 7. A short path (probably about 4 metres) was being built at the Privilege sunbathing area, this had started before we arrived and had not been finished 2 weeks later when we left. It was a hassle to keep stepping over the taped off area. Get a new worker, who can do the job, I could have done the whole job in a day! Gave us a lot of laughs though seeing him turn up do a few minutes work then disappear for a day or two! 8. A quiet Games Room for cards and Scrabble etc. (along with a drink from the bar) would have been nice. The Privilege Lounge is a bit out of the way (certainly doesn’t need to be enlarged); we spent only a few minutes in there. Didn’t see the point of using the lounge. 9. Issue the Wi-Fi codes for the length of stay (not just 7 days). The Wi-Fi service in room was perfectly fine. Hopefully these suggestions will be taken as constructive criticism; they would be the “icing on the cake”. We could not find anything to moan about. None of these suggestions was a “game changer” we loved the Timanfaya Palace! We highly recommend this hotel – go and enjoy. Many people return to this hotel. Would we return? No, but that is only because we like new experiences and never return to places we have already visited. Our thanks go to the management and staff for a truly wonderful holiday. Gracias.More
davidfthorn, Leighton Buzzard, United Kingdom
Wonderful Hotel, terrific staff
Arrived back in UK last week. As soon as you walk into the vast Morrocan style reception (which also houses a magnificent bar area) you are immediately impressed. We arrived with a coach load but the quick and efficient reception staff got us sorted in no time whilst we enjoyed a welcome glass of Cava. We had booked a garden view room but had read some unfavourable reviews on this room type prior to departure, so we got upgraded to a pool/sea view room which was lovely (many thanks to Tracey at Thompson Rayleigh branch for your help with this). Our room was bright and airy with a massive bed with great pillows and was immaculately clean throughout. We also paid the 30 euros per person per day option for the all inclusive deal which was well worth the money as many branded spirits and all the cocktails are included. You can also get lunch in any of the food areas included in this as well. The bar area is spectacular with towering bookshelves rising from floor level up to a minstrels gallery all along one wall. A various assortment of comfy soft furnishings mostly in white compliment the whole area with an inglenook style fireplace as a centrepiece. Great views of the sea but sadly it was a bit too breezy to enjoy the outdoor terrace which on balmyer nights would be lovely. The staff are super attentive and so friendly, smiling all the time. It really is the place for your pre-dinner tipple. The restaurant is large but don't be put off by this because the Maitre De and his wonderful staff look after you from day one. The food is definately the best in variety and quality we have experienced for buffet style food. There is a separate cooking station which always prepares fresh fish and meat dishes straight off the griddle. The house wines are very drinkable and they don't hold back either. Breakfast selection was impressive and a full monty English is available and the griddled bacon is delicious. The entertainment programme is surprisingly good for a resort hotel and I must say a special word for Hatty and Oz the resident guitar duo. They are superb and the 60 minute Rock set they did one evening was stunning. Floyd, Dire Straits, Queen, Bon Jovi amongst others and Oz's electic guitar was scintillating. He was Gilmore, Knopfler, May all rolled into one. No disrespect to the Hotel, but they are deserving of better venues. Hector the entertainments manager is as nutty as box of frogs, well he is from Barcelona. His Mojito making class one lunch time was simply hilarious. The first one he made was perfect but the remainding 50 or so were made in manic style and one resembled green mint gunge on slug of Bacardi. But if the exercise was to get a number of people sloshed in the shortest time possible he succeeded admirably. Priceless ! The 20 minute walk into Playa Blanca is well worth the effort as there are plenty of shops, bars and restaurants to choose from. A tip: take a fleece or a sweater as it does get breezy first thing in the morning and in the evening and can get a bit chilly this time of year. No negatives with this hotel which is one of the best we have been to and we would thoroughly recommend it to anyone wanting a first class relaxing holiday. For us it was a further experience of a great holiday company. Thompson.......take a bow !More
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