You’ll find up-to-the-minute décor coupled with a peaceful atmosphere at this adults-only hotel.
This adults-only hotel looks like it belongs in an interiors magazine – there are funky design touches everywhere you turn. Other draw cards include 3 stylish pools and a piano bar playing live jazz.
There are 2 restaurants, with special mention going to the à la carte that does Med and Arabic fusion food. Location-wise, you’re a couple of minutes’ walk from the golden-sand Flamingo Beach and 15 from Playa Blanca.
For breakfast, lunch and dinner. This place offers a variety of international dishes, with show cooking and themed evenings. During Winter dinner is from 6.15pm to 9.30pm. Special dietary requirements can be catered for if you give prior notice. This place comes with a dress code for dinner, it's a shirt and long trousers for gentlemen.
This place offers a mix of Mediterranean and Arabic cuisine for dinner. If you're staying All Inclusive you'll be entitled to one visit per stay. This place comes with a dress code for dinner, it's a shirt and long trousers for gentlemen.
Superior double room with sea view sleeps up to 3, with a double bed and a sofa-bed. They also come with extras like have a welcome gift, Nespresso coffee maker, pillow menu, bathrobes, slippers, TV, iPod docking station, sea and pool view, access to the exclusive Privilege Lounge with open bar, discounts on supplementary services, personalised check-in/check-out, late check-out - subject to availability, internet and daily newspapers.
Visited the H10 Timanfaya Palace again after not getting a visit for a couple of years. Found it to be as welcoming as ever. Dinner choices are excellent and food in Kabash Restaurant is fabulous. Room is fresh, tidy and cleaned daily. New indoor pool is a brilliant addition to this hotel complex . Would highly recommend this hotel to anyone visiting this area. Thanks to Viky for looking after us again. More
David W, Portstewart, United Kingdom
Just had a week here as we needed some relaxation time. Arrived in our room and the air conditioning wasn't working, or the safe or the mini bar. We had paid all inclusive so we should have been given a minibar key, a safe key and towels for the pool when booking in - we were given nothing by the receptionist. We rang to say the air con didn't work and to be fair they sent someone very quickly who cleaned the filter and it then worked. We had to ring again and ask about the mini bar and they said we should have been given keys so my husband had the long trek back to reception to pick them up. (I will add that we were the only ones who got off the coach and were booking in so you can't say they were busy as we were the only ones there). The rep at the airport told us to attend the welcome meeting which would only take 15 minutes...big porky as it actually took 40 minutes. We did go and see the young male rep sitting at the Thomson desk one afternoon to book ferry tickets, no "hello, how can I help", no "hi, what can I do for you", just a big fat nothing. He wasn't really interested, but booked tickets for us and when we were walking away said as an afterthought "oh, you need to take your passports". Good job he remembered as we wouldn't have been able to get on the ferry, then we would have been really angry. The pools were very cold so thee was hardly ever anyone in swimming. The food was fine, the drinks waiters sometimes missed you out and you had to ask for drinks a couple of times, although we did notice some people seemed to get very special treatment. The coach going back to the airport was due in at 8.40am, but left the hotel at 8.25am, no name check, so if you arrived at 8.30am thinking you were early you would have missed it as there are no reps on the coach either to or from the airport. The holiday was very enjoyable on the whole, just a few things Thomsons could pick up on.More
Mags16612, Totnes, United Kingdom
My husband and I have just returned from the Timanfaya Palace and had such a brilliant holiday. This hotel is so friendly, we talked to so many people who return year after year and that says it all I think the highest number of visits was 25! so what makes it so special?
Staff: from the reception, restaurant and bar staff they all are willing to help and make you feel that they really do want you to have a good holiday. I emailed Jose the Manager prior to leaving the UK with a special request and that was certainly carried out. Well done Jose seeing the staff happy and laughing shows you are a good Manager.
Food: Excellent choice every day glass of bubbly if you choose with your breakfast and sample tasters in the evening depending on the theme. The best bacon and eggs I have ever tasted in any hotel abroad all freshly cooked with thick bacon so tasty. We enjoyed the tapas during the lunchtime especially watching the sangria and cocktails being made. There is something for everyone on the evening buffet excellent quality. We did go to Kasbah one evening service was good but for us a little rushed.
Location: Couldn't be better 25/30 mins into Playa Blanca along the promenade plus access to a pretty little bay 2 minutes from the hotel if you fancy a swim in the sea. We enjoyed strolling over and sitting on the seafront with our glass of vino.
Entertainment: Luna Falls the resident duo were really good but on our last night Kelly stepped in as Sean was ill and she was an excellent singer. Some of the acts were better than others but it suited us to spend an hour in the concert room and retire to the Piano Bar for a couple of cocktails.
Excursions: We went on the catamaran which was a really good trip although in our 60s always wanted to jet ski and we were able to off the boat. A simple but delicious lunch and plenty of wine a really relaxing trip. We also went to the Music Hall Tavern which was hilarious only downside they really pack you in and the room is so small that it gets very warm. But people were there who have seen the act many times and keep going back for more. Love Miss Rhys and Leona.
Negatives: Only minor ones being that the hotel seems to attract the older element so although we talked to quite a few young couples and they were all enjoying they were in the minority. The beds are too hard for me and after 4 days I asked Lauren the Thomson rep if anything could be done, she arranged for a mattress topper which made a difference. The wire chairs in the lounge are not comfortable but there are many more different types to chose from. Also the terrace off the piano bar had tables but very few chairs and as it wasn't windy it would have been nice to sit outside in the evening. But as I said these are very minor issues and the good points definately outway the not so good.
Would we return?: Most definately I think we have found the perfect hotel for us ours was a late booking so next time I would book earlier to get the seaview room and I am sure this will enhance the holiday even further. The all inclusive is worth every penny so would do that again.
So thank you all for giving us such a fabulous holiday, I am sure we will meet many of the holidaymakers we talked to again at your wonderful hotel.
Would we return? Yes definately I think we have found the perfect hotel for usMore
Well, I think Jose, you are doing a fantastic job and you and your staff should be very proud. The great reviews are correct and I'm not going to add anything because your doing everything right.
Swimming pools are as they should be clean, cool as Lanzarote says it should be as nature said. Lovely undercover pool for choice. Garden area lovely, it takes in the the whole of what Timanfaya Palace is.
Entertainment - Kelly- well what an organiser and fantastic acts, what a pleasure to sit after a lovely dinner and be entertained. quality!
Thomson - Adam and Lauren thank you for good advice and make the whole enjoyment of this hotel complete
Food - For a Buffet I can't fault anything. Well done and the pastry chef, I've not tasted desserts better.
Reception, fantastic with the customers, thank you
Jose and Javier thank you
We will return.
From (Dave & Jan Bayliss)More
Jan G, England, United Kingdom
It gets better each time
We stayed for 2 weeks in September and loved it so much I am trying to book to go in 2 weeks time with my mother and we have already booked for Christmas !
The hotel is spacious, impressive and beautifully decorated and is run by friendly efficient and knowledgeable staff. The reception staff are very helpful whatever hour of the day or night and the restaurant and bar staff are (with a couple of exceptions!) quick, happy and helpful.
We always go privilege and the new lounge and sunbathing area near the top pool are a great addition - we saw very few people abuse it whilst we were there (despite what other reviewers say). The bar in the lounge was usually well stocked and when it did need anything a quick call or visit to the main bar sorted things quickly.
We had room 250 on this stay and got the best sea view there is - its a long walk from reception but very quiet and not overlooked by the early morning pool dwellers.
The no reserving sunbeds before 930am rule (and its enforcement) provided me with much entertainment as we watched people sit on sunbeds as early as 7am in shifts to save them - given that there are loads of beds and always spares it seemed amusingly daft !
I am a vegetarian and was bemused by some of the food and its labelling but had a very polite and helpful conversation with Jose and he was happy to arrange for the kitchen to cook something for me - I also praised his staff and was happy to see that this praise was passed straight on to them.
We don't tend to go to the entertainment in the evening but it seemed popular and the day activities were well run - I do wish however the loud aqua class could be moved back to the main pool rather than use the new pool ! The mini golf has been revamped too which is great.
We have stayed at other hotels in the H10 group but always seem to come back to this one - it really is an amazing place to spend your holiday time. I really hope to be back in a couple of weeks !More
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