Superior twin room sleeps up to 3, with personalised check-in/check-out, late check-out - subject to availability, free Wi-Fi, porterage, bathrobes, slippers, daily press, special welcome gift, Nespresso coffee machine, iPod base, adaptor for iPhone and MP3, pillow menu, pool towels, and entrance to the exclusive Privilege Lounge with free bar with branded drinks, press, TV and Internet. 1 Privilege lunch at La Choza restaurant, drinks not included.
We have just returned from an 11 night stay at the H10 Lanzarote Princess. We had a ground floor room at the back of the hotel. Initially we were disappointed not to be overlooking the pool on a higher level but soon realised the room location was quiet and was very close to the pool. I know some of the hotel has been modenised recently but I don't think that included our room. It was clean and funtional but nothing special. The hotel is in a great location, close to the beach and shopping area, but still quiet and relaxing. Everywhere in the hotel complex was kept very clean, we found all the staff exceptionally friendly and helpful, and the food was plentiful and of a high standard. Our only real moan was the poor quality mattresses on our beds, my travelling companion asked for her mattress to be changed as it was lumpy and tipped to one side. It was promptly replaced but it wasn't much better, neither of us got more than a couple of hours sleep each night.More
Celia D, Lewes, England, United Kingdom
A good surprise
Stayed a week mid October and after being a little worried from the content of some reviews was pleasantly surprised to find that none of the negative comments were true. The hotel was clean and comfortable and the staff in reception, restaurant, domestic staff etc. we're very efficient. The food was good quality though typical of a large hotel but plenty of choice. The reception areas smelt lovely which was very welcoming. Lanzarote nice but very barren don't expect to see a lot of green except by the hotels and along parts of the seafront. Fab market twice weekly at the marina.More
Lesley B, Merseyside
We had a lovely time for our week stay at Lanzarote princess 14/10/14 - 21/10/14.
The hotel was perfect for our 2yo daughter who loved the kids entertainment and pirate ship slides in the pool. The kids entertainment staff were brilliant (especially Juan) & Macy was comfortable around them.
The cleanliness of the hotel was first class and the family sized room was a good size for the three of us.
The food was very good with a wide selection of cuisine ranging from seafood to Chinese to steaks.
The location is its best facet as it's just over the road from a supermarket & bars / restaurants ( far enough for it not to be noisy) and 5 mins from the beach
We had a lovely time and would recommend to anyone of all ages.
We will return
Cheers Burrow FamilyMore
Macysvilla, Pontefract, United Kingdom
Far Far Better than Expected
Having read several poor reviews over the summer I was a bit apprehensive and worried that I'd made a bad chose staying here. We stayed here for 11 days from the 2nd October with our grown up daughter and the Hotel exceed all expectations. We always choose 4 or 5 star Hotels and have travelled extensively and I can truly say the Lanzarote Princess is a very good 4 star holiday hotel. We could have paid 50% more and stayed in one of the other 4 star Hotels but as far as we were concerned the Lanzarote Princess had everything you could need.
We asked for a high room and had a room on the side of the Hotel overlooking Montana Roja. The room was a very good size, even with 3 beds in, modern, clean and comfortable. The bathroom had been retiled and was very stylish. On the first evening we asked for an extra chair on the balcony and another duvet. These both arrived within minutes of us asking. The room was cleaned daily and the towels changed as often as you wanted. We had a very large balcony which was lovely to sit out in the evening and watch the fantastic sunsets over the mountain.
The location of the Hotel is perfect. There is a gate at the back of the Hotel which takes you onto the main road. Across the road is a small complex where there is a supermarket and several bars that lead down to the promenade and the beach, no more than a 3 minute walk. To the right and down the hill is the main resort center with shops and bars, again less than a 5 minute walk. To the left, about 5 minutes away, is a large supermarket. Ideal for buying drink for your bedroom fridge (which you don't have to pay for). About a 20 minute walk to the left along the promenade is the pretty Rubicon Marina which holds the twice weekly market (Wednesday and Saturdays).
The pool area is very large and there are plenty of bed chairs. These sunbeds we believe are one of the best we have laid on. They don't have mattresses (they don't need them) but they have an optional raised bit under your knees which make them really comfortable. Also you can sit bolt upright if you want which is ideal for reading. The pool is cold, I didn't have a problem with this but my husband and daughter did. However, I think the design of the pool is excellent as there is a fairly large section that is only .40 metres deep for you stand or sit on the edge of the pool with your feet in and then it steps down a further .40 metres which is nice to sit in just over your waist. The pool then gradually deepens to 1.60 metres. There is a good childrens section that is separate from the main pool.
The Staff at the Hotel were always extremely courteous, helpful and friendly and seemed to be very happy to be working there. My only niggle was they could do with more staff on reception when large groups book in as it is a bit slow although the champagne does help.
We were staying on half board basis. The food in the main restaurant (didn't try the Sakura Restaurant) was exceptional. The breakfast choice was vast, far more than any other Hotel we have been to. The homemade croissants and pastries are amazing. You could even have champagne and vodka! Pancakes, fried eggs and fabulous omelettes are made to order. There were also several cakes, cheesecake, smoothies as well as the normal cheeses, meats, hot foods etc. In the evening again the choice was vast. Every night is different. The salads were amazing. In the Bakery section there were different selections each night of pizza and bread based dishes. We never had a problem with our dishes being removed. Also I was pleased to read that the Manager does take note of what people put on Trip advisor as when we were first there there was a shortage of coffee cups in the morning which people moaned on tripadvisor about. The Manager responded saying they had bought 300 more cups and yes they must have done as there was plenty of cups after that. The same thing also regarding teaspoons.
The Entertainment. We went to see 4 of the evening shows. The first one was Flamenco which we thought was pretty poor. However, the Magic Show and Grease show were very good.
The Carpets. The corridor carpets are nowhere near as bad as people are making them out to be. Yes they have a lot of marks on them, but it is not dirt but bleach. I know the Management have said they will be changing them and rather than having wool carpets they would do better have polypropylene carpet which doesn't stain.
We will definitely be recommending the Lanzarote Princess to our friends and will definitely stay here again.More
Diane D, Leicester, United Kingdom
Very Good Hotel
Stayed at the Princess for a week in the middle of October. The hotel, staff, food, facilities and service levels were very good. Generally quiet area but very near the sea front and Playa Blana for shopping. Would love to go back again sometime.More
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Save up to £400 per couple on September & October holidays – Saving offer applies to new bookings only on selected Thomson package holidays booked on thomson.co.uk. Offer applies to holidays departing between 01 September & 31 October 2014 and is subject to limited availability. Savings is against brochure price. Excludes flight only, accommodation only and any other booking type. Additional supplements may apply. Saving is based on a minimum of 2 adults travelling. Thomson reserves the right to withdraw or change this offer at any time.