Tucked between 2 sandy beaches, this grand hotel comes with a designer pool and a first-class dining scene.
This deluxe hotel stands proud in the middle of tropical gardens designed by Lanzarote’s famous son, César Manrique. He designed the lagoon pool, too. You’ll find it right by one of the 2 beaches on the hotel’s doorstep.
The 3 stylish restaurants include 2 that are dedicated to fine dining. There’s plenty to do, too, from spa treatments to sports like tennis and windsurfing. After dinner, head to the bar for cocktails and live shows.
My wife and I have just returned from a two week break at the Melina Salinas in Costa Teguise. This was our third visit to this resort having previously stayed at the Coronas Playa. We always thought that hotel to be a good choice, but the Melia beats it by miles. Having done all the tourist sightseeing of the island, on the previous holidays, all we wanted this year was a complete "chill-out" and that's precisely what we got.
We booked this holiday late in the year not having done much research into the hotel. Please dont be put off by some of the negative comments from earlier reviews. Those guest must be really picky. I will however make one negative observation and that is the fact that the hotel is overdue a bit of TLC. They are currently "refurbishing", but as far I I could determine it only appears to be a paint job in certain areas.
Public Areas: The Hotel has a grand frontage and on entering you feel like you are entering a giant garden. The Reception Area is well appointed with the classic Manrique influence and the antrim encloses a "tropical forest", which has been beautifully maintained over the years. The sound of running water and the inside balconys drapped in plants makes for an extremely restful environment. All the public areas are very clean and tidy. The Reception staff, in the main, speak reasonable English (amongst many other languages) and are very helpul and courteous.
The lounges are large and well furnished, with plenty of comfortable seating for guests.
Bedrooms: This is a very large hotel and its suprising that it only has 270 rooms. Some of the upmarket accomodation and rooms on the "LEVEL" must be hugh. We only booked the standard classic room on an all inclusive basis and had asked for a pool view if possible. The room (216) was lovely, a good size, well furnished, and with plenty of storage space,although there is no dressing table, which I find odd, since what lady doesn't want somwhere to sit and put her face on. My wife managed well enough as the room had a number of mirrors and there are plenty of elecrical points. The bathroom has good facilities, albeit they are getting a bit tired. However, the fantastic shower and double basin made up for the age. Plenty of clean towels whenever you wanted them.
Our only dissapointment was the view from the balcony, since although the balcony was large and glass fronted, we had two large palm trees spoiling the view. However the bonus was the family of Egrets that visited the trees every evening around 19:30 hrs and left the same time in the morning. We very much enjoyed watching thir activities.
Dont bother to take your tea making equipment. This is provided together with a fresh bottle of water left every day. The beds are large, firm and comfortable and the air con was sufficient to keep the room at a pleasant temperature.
Meals and Dining Room: The Buffet Dining Room is large with plenty of seating. Never a problem finding a table. Most days we were lucky enough to find a table for all meals on the outside terrace. Very relaxing. The food is very good, plenty of variety, and well cooked. The show cooking gives you the options of meat, fish, pastas, occasional Chinese, all freshly cooked in front of you, and no long queues. If you are into sweets and pastries then you will be in heaven. Fantastic selection and also plenty of fresh fruit if you want to convince yourself you are on a diet. All the dining room staff are efficient and helpful, not a grumpy face in sight.
Pool Area. Fantastic. Large, with plenty of sunbeds and plenty of shade from the many trees and plants. Getting a bed is not a problem if you are down at a reasonable time. The pool attendants do try and police the reserving of beds and we did notice them removing towels and belongings on occasions. The pool attendants work really hard trying to keep the pool area clean and tidy, which must be extremely difficult with all the trees and shubs. We didn't use the pool a lot. It was pleasantly warm, but it is saltwater, which is not to our liking.
Bar: On an all inclusive basis you can have many branded label drinks, not just the local brews. The measures are large. I would recommend ALC since the drinks can be pricey. The house wines which are available throughout the day and at meals are drinkable, but not that brilliant.
Location: Excellent. We know this part of Costa Teguise and this hotel must have the best location of any. Right on the beach, which is a stones throw from the pool and gardens. The beach is small but with light sand and is well looked after with plenty of water sports if thats your bag. Early mornings and evenings are a beautiful time and if you like taking photos you will be busy. Although its the Atlantic coast the sea was pleasantly warm with perfect swimming for children.
Loungers on the beach are expensive. 12 Euros gets you two beds and a sunshade.
You are only a short walk from the many bars and eating places and the whole area is well maintained. Clean and tidy streets, not much in the way of rubbish to spoil the look of the place.
Staff: Finally the key to any successful hotel. First class in all areas. The hotel has guests from many nations and I am amazed how the staff cope with all the various languages. Everyone seems cheerful and enjoying their work. Smiles are the name of the game and they are in abundance. I must mention Fabriana, a young Portugese lady who we particularly found so pleasant to deal with. Sometimes in the bar, sometimes in the grill and always her lovely smile to make you feel special. A real asset to the hotel.
In summary, there is so much more in the way of positive remarkes I could make, but this review is long enough as it is. Negatives!!! Yes I could be picky, but that would add nothing. Would we come back. Yes certainly, if what we wanted was a chill out holiday. The whole two weeks were very relaxing and was just what my wife needed after a very difficult year
Our thanks to all the staff and congratulations to the Management on the efficient running of this "old" but still Grand hotel.
We have been holidaying with Thomsons for over thirty years and I would put this hotel in our top three holiday hotels.
Dave B. SurreyMore
David B, Lingfield
Fantastic holiday with my partner
We booked a jr suite for a weeks stay at the hotel. When we got to the hotel we were greeted with iced tea and a lovely atmosphere from receptionists. We were then located to the level reception where they informed us that they had put us in a grand suite as they had overbooked. We were happy about that and were shown around and to our room. The room was lovely. I will say some of the hotel areas need some renovation but all in all the level area and our room were very clean. The staff could not do enough to please and were extremely friendly. Pool towels were allocated to us and could be changed by the pool as often as needed throughout the stay. The level pool area was quiet but lovely. Pool was cold but refreshing and very clean. Drinks and snacks available were good. One day we spend the morning around the main pool but we did find this at a slightly lower standard than the level area. But the atmosphere was better. We stayed bed and breakfast. The food at breakfast was good and there was a very good selection to choose from. Buffet style. The town was close by and the square area we found enjoyable with a variety of live acts some great and some ok. We did not stay for the live entertainment at the hotel but caught some of them on our way out and wasn't really our thing. We attended the romantic dinner on our final night and I would definitely recommend this. My partner enjoyed the food but it wasn't really to my taste. The night itself was wonderful and we really ended the holiday on a perfect evening. I did not want to leave on the final day and will definitely return again. Great holiday. Great hotel and fantastic memories.More
Room for improvement
My husband and I visited this hotel in October for our wedding anniversary. In fact I am here waiting for my transfer back to the airport.
I booked direct with the hotel. Before my visit I emailed a lovely helpful lady called Fabiola And asked if she could organise a nice balcony as we like to sit out at night. Fabiola responded and very kindly organised a bottle of chilled cava, water and chocolates and even an anniversary card from the hotel. These were all waiting in room on arrival. First impressions of reception, what a lovely smell, I'm not sure what the smell is around this area but it's lovely, clean and fresh smelling. There's a lovely statue in reception. Check in was very fast. Just after reception is a huge indoor garden area with waterfalls and lots of trees and foliage. Spectacular. We were shown to our room, which was a classic room. Plenty space, huge wardrobe. Two sinks in bathroom. Bathrobes. Comfortable bed and huge. However I cannot class the classic rooms as five star. Do not book classic rooms if you are looking for modern classy accomadation, because I've stayed in nicer 4 star rooms. Shortly after arriving I noted the balcony light not working so contacted reception. Within minutes maintence arrived, wow that was fast. Unfortunately the bulb he put in was very dim and still didn't light the balcony very well. After a day or so after eating and looking around, we did not believe this to be a five star hotel. Unfortunately the food is mostly cold as the food warmers do not seem to keep it warm enough, unless you ordered the fresh meats and fish cooked to order. This totally put us off. I'd rate the food 3.5 star. Nothing worse than cold food. The stair carpet and handrail needs painting and replacing that leads up to the rooms, looking rather shabby now. The pool area is actually quite nice, if only you can find a sunbed! Get up early as by time we'd eaten in the morning all the sunbeds were gone. One day we actually managed to find a sunbed in front of an area that said reserved. Now to us the sunbeds were not reserved as the reserved sign was behind in a roped off area of white painted pallets with a huge mattress on them. This was some sort of luxury area I suppose. We layed on the sunbeds happy at last we had found some three days in to the holiday. Two hours later a member of staff tells us to move as these are reserved. At this stage I was annoyed. It'd taken 2 hours to tell us this. I asked why the beds didn't say reserved, she pointed to the sign on the mattress. I stated that the sign should also be on the sunbeds too in order to make it clear then I wouldn't have layed there, I'm not ignorant. Anyway I said to her that the sunbed situation is out of hand as there are not enough to cover. She assured me that there was. Funny that we never saw any. I told her that people reserve them from early morning and you don't see anyone on them for hours. She assured me that the staff have stickers to place on sunbeds which are unoccupied for more than an hour. I did not see evidence of this rule taking place. I watched her move our sunbeds out of the way and low and behold not one person came to use the so called reserved sunbeds all day. Also during our stay, we had a broken balcony chair and a faulty wall socket that had actually come out of the wall exposing live wires. Again I give maintenance their due, it was dealt with very efficiently. Anyway I emailed Fabiola again to thank her for organising the ice bucket and cava etc but told her of our issues. She replied and wanted to meet with us. We met with her in the lounge area of what is called The Level. The Level is an area where you pay extra. Fabiola listened carefully to our concerns and was upset we felt this way but did agree certain things were unacceptable. To our surprise she offered us 3 days access to The Level as a way of apology. I can honestly say this lady is one of the hotels best assets. She takes pride in her job and listens to clients. Again what a lovely gesture from Fabiola. Now on to The Level. I think it's a shame that customers have to pay extra for the part of the hotel as this part is the 5 star part. It's pool is lovely, plenty sunbeds and extremely peaceful (probably because It costs extra so limited people actually go for this). It's the most tranquil part of a holiday that I've experienced and thanks to Fabiola for allowing us the opportunity to experience this. The hotel does have free wifi, but from certain areas you cannot pick up a signal. Best in reception for this. Also the hotel has waste bins segregated into different sections around the pool, so it's good that they are doing their bit for the environment, well done for this, not often ive seen this happen at hotels. All in all, if the hotel takes note and updates classic rooms and gives certain areas a lick of paint, and sorts out that cold food problem it would be worth the 5 star rating.More
kebab2212, Halifax, United Kingdom
Very well located. The sea views are really amazing, as well as the gardens inside the hotel (very unique). The room had very good size. The food was good, and the service too. Ideal for relaxing holidays, and a lot of things to see in the island (volcanos, caves, unique landscape)
Jorge P, London, United Kingdom
Disappointing return to Melia Salinas
After a pleasant holiday here in June we decided to return this month and we were disappointed by the return visit. we queued at reception for 20 minutes to check in. reception were completely unaware we were return visitors so clearly there is no acknowledgement of loyalty. our room wasn't ready and we waiting two and half hours. when we returned to reception for keys there was still long queues and if we had rejoined a queue it would have taken another hour.
when our room was finally available we were left to find our own way to the room. to our disappointment our room looked nothing like the brochure or the room we had during our first visit. watch out the brochures don't show these rooms!!! after such a long wait were too fed up and exhausted to complain immediately but we made our minds up to enjoy our holiday but not to return next year.
the room was old fashioned worn and tired. one of the bedside lamps was broken. no tea/coffee making facilities that we had during our last stay. the balcony had dirty marked furniture with synthetic grass covered in birds feathers and was never cleaned - so we opted not to venture out on to the balcony not that there was a view it was completed obstructed by trees full of noisy birds most of the time.
I complained to reception later in the evening about the waiting time, the poor standard room (3 star at best) and the broken lamp. the following day we found a letter of apology with a bottle of cava (which we could drink chilled from the bar as part of our all inclusive) in our room. no effort to change our room. 4 days later the lamp still hadn't been mended so I had to speak to reception again.
the upside of this hotel is the staff are lovely, the food is good albeit limited choice, the inclusive drink choices is very good and the evening entertainment is of very good standard compared with other hotels we have been too. wifi is much improved too. I could FaceTime family during this visit which I couldn't in jun due to poor connection,
we also noticed on our return visit the hotel was much busier, the pool area wasn't maintained to a standard you might expect from 5 star and the very very loud music by the pool everyday at 11 for an hour sometime two hours to accommodate a dozen people. choose your sun beds carefully many of the sunbeds are shaded by parasols and trees and one day the beds we had were in the shade ALL day.
I suspect that the hotel efforts is focussed on the guests who upgrade to the level who probably do get a 5 star experience but what the hotel should remember is we have all paid for a 5 star experience and that is exactly what we are all entitled to receive. we shouldn't be expected to pay more when we arrive. we didn't get a 5 star experience which is what we paid for and expected and therefore we shall not be returning.More
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