It’s all about the pools here – the hotel has a jaw-dropping 11. Great sea views top things off.
Pools are a major focus, with 11 in all, including a huge one with bridges. Food-wise, there’s a buffet restaurant, a place specialising in Canarian cuisine, and a late-breakfast venue with fabulous sea views.
This cliff-top hotel is a real get-away-from-it-all place – you’ve just got the surrounding banana groves and the Atlantic Ocean below for company. When you want to get out and about, though, there’s a bus stop outside.
TripAdvisor Traveller Rating
Based On 1943 reviews
- Official Rating
Holidays in premium hotels
- 90% customer scores
- Platinum Villas available
- Platinum Cruises available
- 20kg luggage allowance
- 4T and 5T hotels
Food & Drink
|Dining options||Breakfast||Lunch||Evening meal||Drinks||Snacks, Icecream|
Full Board buffet meals. Late breakfast in La Choza. Select alcoholic beverages and soft drinks - time restrictions apply. Snacks 11.00-18.00.
Facilities ► View all
11 outdoor pools
There is a choice of pools here, and they all come with sunbeds and parasols. Pool towels are also available with a deposit.
There is a variety of treatments on offer at the spa. Book a massage, aromatherapy session, facial, body wrap and manicure for a bit of me time.
Daytime activity programme
Activities during the day such as pool games, water polo, aqua aerobics, darts, archery, pistol and rifle shooting, beach volleyball, aerobics and gym sessions.
Rooms► View all
Twin rooms are bright and traditionally furnished. They sleep up to three adults or two adults and two children with twin beds and a sofa-bed that converts into two beds. There's also a satellite TV with limited English channels and a minibar* is available on request.
twin room with sea view
Twin rooms are bright and traditionally furnished. They sleep up to three adults or two adults and two children with twin beds and a sofa-bed that converts into two beds. There's also satellite TV with limited English channels and a minibar* is available on request. Outside, you have a balcony or terrace with views of the Atlantic Ocean.
TripAdvisor Reviews Show more reviews »
We stayed in this hotel last year for a week and had a fabulous time. The hotel is in an isolated location, surrounded by banana plantations - so no good if you want lots of bars and shops within walking distance - but this appealed to me. The hotel is very big with plenty of space to get a decent lounger by one of the many pools or overlooking the Atlantic. The choice and quality of food was really very good. The main restaurant serves a a different theme of food each evening. If you get bored of lunch in the restaurant, you can order a pizza by the poolside cafe. My only issue was flies in the restaurant. My daughter did get an upset stomach one day which I could have been down to this. Late breakfasts are served in a restaurant overlooking the sea, but we didn't even come across this until our last day so missed out. There is a lot to do during the day with activities being held in various parts of the hotel (archery, pool fitness ect), but a couple of trips are needed break up the week and get out of the hotel. We took the coach to the main town and the dolphin watching boat trip. The hotel also run a tour of the local banana factory, which was interesting. The evening entertainment is a little hit and miss, but that is to be expected. We did see a couple of fantastic shows. The animation team generally are very very hard working and always with a smile even though they've been at it all day. The island is beautiful, but we did find the roads very nerve wracking. The road descends down a mountain to the hotel with lots of hairpins. I thought that was bad enough, especially in the dark as it was when we first got there, but the roads to the town and dolphin trips were really hair raising in some parts. Fear aside, the views are amazing. Rooms are fair and clean, with all the expected amenities and air con(except a kettle, so take one if you're bothered). Room safe is chargeable. I would really love to go back to this hotel, as would my daughter, but would think twice only because of the roads. Other than that, it really is a great hotel.More
anythingwilldo555, Isleworth, United Kingdom
A superb break at a lovely hotel.
We enjoyed a week away in June, as a special treat for my birthday! From start to finish, we had a superb break. The hotel was excellent, the rooms up to a good standard and with an excellent standard of cleanliness. While I was dubious of buffet-style food (as opposed to A-la-Carte), the food was exceptionally good. Every meal was excellent, very well cooked and EASILY comparable to many, many good restaurants we have visited. We are fussy and LOVE our food - make no mistake this is good, well seasoned quality dining and for the price for a week away, it cannot be beaten. The Italian themed evening served all the classics, we had third's which is pretty outrageous but who cares, right? Spanish night served a beautiful Paella, with plenty of fresh fish within it. Food wise, I cannot praise it highly enough. Do try the Veal Fillet if you're lucky enough - it was mouth wateringly tender and cooked just medium, with some being rare so plenty of choice. The fish is also superb, swordfish around lunch time - absolutely divine. Breakfasts - plenty of choice (from bacon & all the trimmings to classic Continental), all well cooked with the fresh omelettes being particularly good in La Choza Late Breakfast Restaurant. Go when its quiet though, as the fresh eggs are popular and you will have to wait a short time - but it's worth it. I should mention it was my birthday. On the 30th, when we got back from the pool and a nice lunch, we found a bottle of fizz in the room, on ice with the compliments of the Manager and birthday wishes. We didn't expect that, but what a lovely touch and what a way to cement a really positive holiday up to that point. We were so impressed. On the Poolside, cleanliness was second to none. The pool bars were adequately placed, with a short walk to each from wherever you might have placed yourself. The Pizza Restaurant equally good, with tasty home-made fresh Pizza's right up to 6pm. Also in the pizza restaurant was a hot selection of snacks, burgers, chips etc - relatively simple food there, but great to 'graze' on during the day. In the evening, the piano lounge was comfortable. A couple of evenings saw a live saxophonist play a few numbers, lovely to hear with a long Dry Martini. Far too much to say, but all in all an excellent holiday. I honestly have no negative comments to add- we are looking to re-book for 2016.More
A P, Birmingham, United Kingdom
Lovely week at this fantastic hotel!
Just returned from a fantastic week in La Palma and enjoyed every moment of it! Check in, for us, was quick and directions to our room on a map were given- not that hard to find and we were in the block furthest away from reception. We did have a problem with our room (no air-con and shower did not drain) which we reported to reception on our first day. They handled it great and tried to get it sorted straight away, however they could not sort it so offered us another room to move to. Second room was great so thumbs up to reception staff for sorting it out for us! The rooms are large with plenty of space, twin beds (mattress very hard but good for my back), decent size balcony and an impressive bathroom with both a bath and a separate large shower. The hotel itself is beautiful, gardens are very well maintained and the grounds are large with some impressive views. No rubbish lying around, even around the pools, which was nice to see! The staff clearly work hard here to keep the hotel standards up! The drive to the hotel offers fantastic views of the hotel and sea. The pools are fantastic, with 11 on offer it never seemed crowded and we always managed to find a sunbed! The views from the pool of the sea were great, we even saw some dolphins one day! The bars around the pool were good with self-service soft drinks and water. Alcoholic drinks had to be ordered and the staff were very quick serving them! The pizzeria was lovely! Freshly made pizzas to order which tasted fantastic! This restaurant also had chicken burgers and chips on offer in a buffet style which was replenished and kept fresh. The late breakfast restaurant (La Choza) was great when we wanted a lie in- serving breakfast to 10.30am. Lunch is also served here if the pizzeria is not for you! Always a large variety of food on offer! The main restaurant was big and spacious, we never had to wait for a table and plates were cleared quicky. Credit to the staff for working so hard! The food was ok, themed nights made each night bit different but there was always the option of salads and pasta and lots of other choices! We couldnât fault the food, being a fussy eater this was a first for me! The animation team clearly work very hard and do a fantastic job! They are not too pushy to get you to join in the daily activities and were very helpful! We joined in a few activities; aqua gym, shooting, water polo, all run very well with lots of enthusiasm! The evening entertainment was ok, nothing special but youâre not at a west end show so not sure what people expect at a resort like this. Personally I thought it was actually quite entertaining! Again praise to the animation team for the effort they put in! Overall this hotel is one to recommend! But be warned there is not a lot on the island! If you want a relax in the sun by the pool this is perfect for you! Thank you to all the staff, and other guests we met, for making our week so enjoyable!More
Fabulous All-Inclusive hotel
Rooms large and clean.Never hungry! Cocktails not good.No free wi fi Entertainment for all ages, water polo competitive! Friendly staff, lovely pools, plenty of sunbeds, lots of space. Over all fantastic!More
annacL4951OY, Haywards Heath, United Kingdom
This is a lovely hotel, and if you've been with Thomson before you will recognise the brand which in terms of food and quality of accommodation is recognisable for all of their 4 star accommodation - and is very good and can be trusted, I would suggest. The staff are helpful and the service is good . The downsides I would say are that 1) the hotel is very isolated, there's no beaches, shops or towns etc within walking distance, 2) the food is good but a bit 'samey', even though themed, but the quality is good. They could do more to control the flies in some if the restaurant areas, 3)the hotel charges for use of an Iron and Ironing board - I'd expect these to be included in a 4 star hotel, even though the charge is only 2 euros per day. Crazy golf is also charged at 2 euros per person - again not necessarily significant but elsewhere it is included in the package. For me it's the small things like these that would make all the difference at this hotel for guests generally. The pools are great and you will always get a sun bed, we felt that the kids were safe exploring on their own etc. Overall a nice place depending on what kind of holiday you are looking for and providing you either don't want to venture out or are prepared and have the means to travel some distance. More
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