It’s all about the pools here – the hotel has a jaw-dropping 11. Great sea views top things off.
Pools are a major focus, with 11 in all, including a huge one with bridges. Food-wise, there’s a buffet restaurant, a place specialising in Canarian cuisine, and a late-breakfast venue with fabulous sea views.
This cliff-top hotel is a real get-away-from-it-all place – you’ve just got the surrounding banana groves and the Atlantic Ocean below for company. When you want to get out and about, though, there’s a bus stop outside.
TripAdvisor Traveller Rating
Based On 1842 reviews
- Official Rating
Holidays in premium hotels
- 90% customer scores
- Platinum Villas available
- Platinum Cruises available
- 20kg luggage allowance
- 4T and 5T hotels
Food & Drink
|Dining options||Breakfast||Lunch||Evening meal||Drinks||Snacks, Icecream|
Full Board buffet meals. Late breakfast in La Choza. Select alcoholic beverages and soft drinks - time restrictions apply. Snacks 11.00-18.00.
Facilities ► View all
11 outdoor pools
There is a choice of pools here, and they all come with sunbeds and parasols. Pool towels are also available with a deposit.
There is a variety of treatments on offer at the spa. Book a massage, aromatherapy session, facial, body wrap and manicure for a bit of me time.
Daytime activity programme
Activities during the day such as pool games, water polo, aqua aerobics, darts, archery, pistol and rifle shooting, beach volleyball, aerobics and gym sessions.
Rooms► View all
Twin rooms are bright and traditionally furnished. They sleep up to three adults or two adults and two children with twin beds and a sofa-bed that converts into two beds. There's also a satellite TV with limited English channels and a minibar* is available on request.
twin room with sea view
Twin rooms are bright and traditionally furnished. They sleep up to three adults or two adults and two children with twin beds and a sofa-bed that converts into two beds. There's also satellite TV with limited English channels and a minibar* is available on request. Outside, you have a balcony or terrace with views of the Atlantic Ocean.
TripAdvisor Reviews Show more reviews »
We had a thoroughly good time here last year and so decided to return this year. We were not disappointed. Hotel and grounds are lovely the pools (all 11 ) are fantastic, the food is good and the staff friendly and helpfulMore
janp204, London, United Kingdom
Very nice hotel - would recommend
This is a really nice hotel which I would not hesitate to recommend, we had a great weeks holiday and would have happily stayed for another week given chance. The hotel is very large and spreads down the hillside straight onto the cliffs with great views of the sea. We were concerned about comments about the steep paths but we did not struggle at all. There is one short steep path from the pool to the bulk of the rooms/reception and another to the restaurant which did not cause us a problem with our pushchair. We emailed in advance to request a room with a cot which was provided on arrival, we were also thoughtfully given a room on the ground floor close to the pools/reception. Rooms, although possibly a little dated are large and comfortable. Bathrooms are large with a separate bath and very powerful shower - no concerns about a lack of hot water here. The pool area is really nice, there is loads of pool space, it's all very nicely laid out and whilst sunbed reservation is rife the amount of space/sunbeds meant we never had a problem finding somewhere. The pool bar is centrally located and mainly self service. The Pizza restaurant is located in the pool area and is included in the all inclusive deal despite what some of the menus said. The pizzas are delicious and we went several times. The main restaurant is large with plenty of table space, we preferred the outside space best as it's a really nice place to eat. The food was a little repetitive and given the size of the hotel I think that a wider selection is achievable, however everything is nice and the theme nights are great. On a Wednesday night there is an a la carte/tapas night for â¬15, we really enjoyed this and would really recommend this. The main bar serves everything you would expect on all inclusive and we were pleased with the quality of all drinks including the beer (CruzCampo) and Cava. Only frustration was that the beer was served in nice Cruzcampo tankards but they were often warm. If the glasses could be chilled this would make a massive difference. The staff throughout are very good, polite, friendly and helpful although we didn't build up many relationships with the staff although this may have been down to the size of the hotel. The Thomson rep, Jay is excellent and most likely the best we have experienced, extremely helpful, knowledgeable and friendly, I really think he is a credit to the company. The UK flights all seem to be late night and so on the last day the coach leaves at six. The hotel literature very strictly said that the all inclusive would end at 12:00 but on the day it continued until we left. It would make sense not to frustrate people with not getting a full seven days if the all inclusive will continue anyway. The hotel is isolated, no bars, restaurants etc nearby but the island is easily accessed by bus (which stops at the hotel) or car hire (very reasonable). Overall I'd really recommend this hotel and we had a great time.More
matthewjfarrar, Leeds, United Kingdom
Good but doesn't quite hit the spot
We have been to this hotel previously. The facilities are very good, the staff are lovely. The hotel rooms and lounge areas are excellent. There is a lovely restful atmosphere for those looking to get away from it all. Now for the negatives: - The food however has really dropped in choice and quality. The budget has obviously been drastically reduced and it shows. The cleaning standards have also dropped, the rooms weren't as clean as before and I don't think the paths, hallways and stairs are regularly swept and definitely not mopped. The entertainment was poor also. The animation team worked really hard and were great but the professional acts were awful. More money needs spending in this area also. The facility was not disabled friendly for those with walking difficulties and is on a very steep slope. There are no lifts to the rooms or pools. We won't be returning again.More
PAULINEK430, Manchester, United Kingdom
This hotel exceeded all my expectations given that it is 1/2 the price of what we usually pay for a 2 week all inclusive package. The hotel was large but very clean, very remote but not an issue if you had done your research before hand, the pools and pool areas are very clean, plenty of sunbeds to choose from, the sea view wherever you go is amazing, the food was fantastic and the meats always cooked to perfection as well as a wide choice, the staff mostly were happy and friendly especially the animation team who run activities throughout the day every day, evening entertainment is ok but some nights werent for us, there are limited day trips to choose but we did the whale watching and highly recommend it great day out, we were lucky enough to get a sea view room but wouldnt recommend anyone paying for it you see the view all day so not like your gaining anything, the rooms though are massive very spacious and clean also had a huge walk in shower and bath tub, the spa on site is well worth a visit and cheap too, all in all the perfect holiday.More
natalie220585, Swindon, United Kingdom
Wow where do I start I have never been on an all inclusive holiday before but I am hooked now this hotel is wonderful we had a sea view suite it had a lovely big bedroom a seperate living room and two full bathrooms wonderful power showers the was always fresh well cooked hot and very tasty the premium drinks not on all inclusive were half price and very cheap if you don't fancy the ready mixed cocktails you can ask the bar staff for a different one if you can say what's in it they will make it for you bottled water is in the all inclusive just ask at any bar for as much as you want the pools are clean well maintained and so enjoyable there are plenty of sun loungers but if you want them in the shade I would advise putting towels out before breakfast the pool screen is wonderful the take away pizza on your sun lounger is so good we didn't have any problems with flies anywhere in this hotel the wifi works in most pool areas not just in the reception im so full of praise for this place I could just go on and on but I think you should just go and see for yourself you won't regret it my only negative is that the island is a big mountain and the travel is very up up up down down down and windy windy and your ears pop so many times the coach from the airport made us feel sick and woozy so we decided to have a taxi back to the airport and that was fine and didn't cost very much at all we hired a car for only 30 euros for the day and saw lots of sights it is very strange to be above the clouds looking down but so worth it and so much cheaper than the Thompson trips and once again no coach but if you don't want to sight see you could just relax round the pool cocktail in one hand pizza in the other sun in sky the staff are all fantastic and that seems to make everyone happy and friendly I will be staying at more of theses hotels for sure More
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