Hotel La Palma Princess & Spa  

It’s all about the pools here – the hotel has a jaw-dropping 11. Great sea views top things off.

Pools are a major focus, with 11 in all, including a huge one with bridges. Food-wise, there’s a buffet restaurant, a place specialising in Canarian cuisine, and a late-breakfast venue with fabulous sea views.

This cliff-top hotel is a real get-away-from-it-all place – you’ve just got the surrounding banana groves and the Atlantic Ocean below for company. When you want to get out and about, though, there’s a bus stop outside.

TripAdvisor Traveller Rating

Based On 1723 reviews

  • Official Rating
  • 5Buildings
  • 2Floors
  • 247Rooms
  • 3Lifts

Platinum

Holidays in premium hotels

  • 90% customer scores
  • Platinum Villas available
  • Platinum Cruises available
  • 20kg luggage allowance
  • 4T and 5T hotels

Find out more about Couples and Sensimar

Food & Drink

Dining options Breakfast Lunch Evening meal Drinks Snacks, Icecream
All Inclusive

Full Board buffet meals. Late breakfast in La Choza.  Select alcoholic beverages and soft drinks - time restrictions apply.  Snacks 11.00-18.00.

Facilities ► View all

11 outdoor pools

There is a choice of pools here, and they all come with sunbeds and parasols. Pool towels are also available with a deposit.

Spa*

There is a variety of treatments on offer at the spa. Book a massage, aromatherapy session, facial, body wrap and manicure for a bit of me time.

Daytime activity programme

Activities during the day such as pool games, water polo, aqua aerobics, darts, archery, pistol and rifle shooting, beach volleyball, aerobics and gym sessions.

Rooms► View all

twin room

Twin rooms are bright and traditionally furnished. They sleep up to three adults or two adults and two children with twin beds and a sofa-bed that converts into two beds. There's also a satellite TV with limited English channels and a minibar* is available on request.

twin room with sea view

Twin rooms are bright and traditionally furnished. They sleep up to three adults or two adults and two children with twin beds and a sofa-bed that converts into two beds. There's also satellite TV with limited English channels and a minibar* is available on request. Outside, you have a balcony or terrace with views of the Atlantic Ocean.

TripAdvisor Reviews Show more reviews »

2 week break

It was great to return to this Hotel . Although there are a couple of things to mention , firstly the long term road works leading to Fuencaliente , these were as a result of landslides so expect delays , secondly Wi Fi connectivity . It is the hotel chains policy that you are charged for Wi Fi ( about 3 Euros a day ) also at present it is only available around the Reception area . Thomson are actively pushing for free Wi Fi at the moment but no luck as yet .There are computers and Play stations off to the right that you can use , cost of internet is 1 Euro for 10 Mins . We must mention the friendliness of the staff throughout and their helpfulness e g the lending of walking poles to hikers . Families are well catered for , the Swimming Pools are excellent for children and adults alike , important though to mention that Life Guards were present all day . The food have improved a bit since our last visit i e, butter is now back in sachets instead of a big block and the orange juice has also improved . If any mobility issues try to ask for Block 4 as it is the same level as most of the amenities ( you could E mail them a couple of weeks before ) Make sure you have enough Sun Screen as it is very expensive in the Hotel shop , as far as the sun goes be aware of high U V levels ( we had levels of 10 & 11 during our stay { late April }) It tends to be less cloudy in the south of the island ( where you are ) than the North . English newspapers are available daily but sell out quick , the Thomson rep' Jay is very helpful and amenable , he has lived on the island for years so he knows his stuff. The nightlife is restricted to dance troupes and occasional singers also novelty acts ( the " Car Horn" man was particularly weird !! ) also there is a nightly Saxophone player in the hotel lounge . It is however geared for all the family with audience participation ( optional ) . Bottled water is freely available from the hotel bar from 10 AM onwards , it is free to all inclusive guests As for the rooms , they are of a good size with walk in shower enclosure and bath , shower particularly good with no water temperature changes Linen is changed regularly and the towels changed on request . Depending on where you are staying it is worth mentioning that you will have to walk up gradients and stairs to get around but there are lifts around the central areas to get you to the restaurants . Car Hire is easy and cheap , HOWEVER..... the roads are very undulating with lots of hair pin bends especially leading down to the hotel , ( you will be able to see this from the hotel ) although the roads are good with relatively light traffic , you will also have the roadworks as mentioned earlier . As for getting around , you can get the local bus up to the village , this runs every 2 hours ( 2 Euros ) , better than walking as you will see if you go , you can also walk to a " beach " but we use the term loosely . Life in the hotel mostly revolves around the pools , there is also a excellent Spar facility you can use daily ( at a charge ) Once in the hotel however marvel at the views and especially the sunsets , best head to the sun terrace outside Reception . The terrace faces directly west and so gives unobstructed views , so remember your Camera . also stick around until after dark and marvel at the stars . Any guests arriving in peak season will be late in the hotel first day , however on the day of departure you can either arrange for a room extension about 48 hrs before departure cost 40 Euros but not always available if busy , or a Courtesy room for 30 mins at no cost . In conclusion we think it is a great hotel , perfect for couples and preschool off season , and families during the peak school holiday seasons . We will return againMore

Terry R, Aintree, United Kingdom

A great place to get away from it all!

We spent a week here at the end of March in search of some sun and R&R which is exactly what we got! Our room was clean and comfortable. The hotel is very large (we were told that when full it could hold over 2000 people) but the service was good and there was a huge variety of food on offer at every meal. Sun beds were plentiful and because the hotel is set over such a wide area you didn't feel crowded. There was entrainment every evening - some very good, some pretty awful, but in the end that's matter of personal preference and you didn't have to watch it! The activities put on by the enthusiastic animation team during the day attracted a lot of people. The Thomson rep was excellent and came to the hotel most days. He actually has his home on the island so was full of inside knowledge which was very helpful when planning our trips out. The hotel, which about an hour's drive from the airport was a bit isolated, but car hire through the Thomson's rep was easy. We were on La Palma for a week so decided to hire a car for three days so we could see the rest of the island. The roads were pretty tortuous but the island is small so we didn't actually need the car for more than two days see the 'sights' which included the observatory in the National Park and the pretty town of Santa Cruz. Car hire was a lot cheaper than the trips on offer. Our only real complaint was the lack of internet access. We ended up paying to use the internet, but even then it was only available in the lobby area of the hotel.More

AliMackBedfordshire, Bedfordshire

Excellent short break

Spent a week here with a friend in April. The food was very plentiful and enjoyable. The hotel was kept very clean and the staff very helpful. The only downside was that the situation of the hotel was quite remote, however what was needed at that time. I don't think this place would suit younger folk who would wish to go clubbing but a great break for peace, quiet and some variable entertainment.More

MaxEssexUK, Essex UK

Great Chill Out

Where do other reviewers get their negativity from? This is the second time we have stayed in this hotel, first time in 2008 when there was no AI option. We had 13 nights from 24 April and only had I day when it never came sunny, pity that was my birthday but hey oh I was in swim shorts on a sun bed in the peace and quiet. The hotel was maybe a third to half full apart from the weekends when quite a lot of Spanish people came for a short stay and there was also a big wedding party one weekend. Yea a little bit noisier around the heated pool and CoCo Loco bar but just down the slope blissfully quiet. Food for me was well varied, plentiful and well cooked and presented but just a little bland. Some of the themed dishes need to be pepped up a bit. There were no queues at bars, the staff were very friendly. I speak reasonable Spanish which amused some if the waitresses. Good choice of drinks, exactly what you expect from all inclusive. Apart from the weekends the restaurant was none too busy. We managed to get an outside table on one of the two balconies every evening. The animation team did a great job during the day, not blasting out music and announcements every 5 mins like at some hotels. The evening entertainment was a little better then we have endured. Our room was comfortable and well maintained and very clean. The pool areas also were very clean and there were hundreds of sun beds. Choosing a spot to while away the days was not a problem. The only downside was that there are two lovely a la carte restaurants, but only one being used once per week with an uninspiring menu and a 15 euro per person surcharge. We didn't bother, but Thomson made no mention of the surcharge in their on line pages. We had a great time and will definitely return soon.More

retirednhappy22, Wigan

Great hotel to chill-out and relax.

We had a week at the La Palma Princess booked through Thomson. On arrival at the hotel on the coach, check in was handled as quickly and efficiently as possible considering a large number of guests arriving all at once, granted had you have been at the back of the queue I would imagine there was quite a wait. When we found our room it was all you need for a comfortable week and no problems with cleanliness. I would guess the hotel was well below 50% capacity during our stay so there was always plenty of space and sunbed availability around the pool area's. While we were there some minor pool maintenance and cleaning was been done and considering the size and amount of pools at the hotel they really do a good job to maintain the standards they have. In the restaurants we generally found the food to be of a good standard although sometimes a little limited on choice. Drinks in the restaurants are self service but personally I don't have a problem with that, At the bars we never really had any problems as they are generally well staffed and the service was efficient. The animation team were always friendly and not too pushy and the evening entertainment was of a reasonable standard. This hotel as many have stated does have some steep paths in places which may cause difficulties for some. The Hotel is surrounded by Banana plantations so nothing really to see or do within a short walk. What we saw of La Palma it is generally untouched and far quieter than most of the other Canary Islands. Overall we had a great relaxing week, for us the fact the hotel was quiet was a bonus, and overall our holiday was good value for money and thoroughly enjoyable.More

Stephen S, Scunthorpe, United Kingdom

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Hotel La Palma Princess & Spa
Rated: 4.5 /5 based on 1723 customer reviews
from £401.20