It’s all about the pools here – the hotel has a jaw-dropping 11. Great sea views top things off.
Pools are a major focus, with 11 in all, including a huge one with bridges. Food-wise, there’s a buffet restaurant, a place specialising in Canarian cuisine, and a late-breakfast venue with fabulous sea views.
This cliff-top hotel is a real get-away-from-it-all place – you’ve just got the surrounding banana groves and the Atlantic Ocean below for company. When you want to get out and about, though, there’s a bus stop outside.
Suites have a balcony or terrace with views of the Atlantic Ocean. Traditionally furnished they can sleep up to four with cots available. They come with satellite TV with limited English channels and a minibar* can be requested.
Twin rooms are bright and traditionally furnished. They sleep up to three adults or two adults and two children with twin beds and a sofa-bed that converts into two beds. There's also a satellite TV with limited English channels and a minibar* is available on request. These rooms can also be sold for sole occupancy.
Travelled late September from Manchester to this resort/hotel.
Transfer was a bit unorganised on Thomsons behalf as they allocated you a bus after youâve picked up your bags. The trouble with this is we ended up waiting for our bus to be filled and then the buses seem to leave together! Why not fill a bus and get it a head start on the rest so its takes the pressure from the reception staff at check in.
At the hotel check in was a bit of a nightmare as you can expect with a plane load of people checking in at the same time. Luckily for us but not for them, the Gatwick flight was slightly delayed otherwise two planes and 6 buses checking in would of been awful. The hotel really does need to look at this (more check in points, more information at check in etc)
Rooms were ok but very dated. Old tvs, poor lighting, dated fixtures and no plug points. Bathrooms are nice though.
The pools are the best part of the hotel. Nice big areas to sunbathe and the pools are huge and loads of them.
Food is ok but they really need a few more evening restaurant options for a hotel of this size. Tried to sit outside one night and told "no this table is reserved" then when we asked the head waiter if we could reserve a table for the following evening we were told tables are not reserved??? Day time food is fine, Pizzas are great. Except for the flies. Flies are an issue across the resort. This needs to be addressed.
Hotel is in the middle of nowhere so if you want an adventure this isnât for you, but if you just want to relax for a week its ok.
Drinks and entertainment are ok (apart from Micky Bubble) and didnt have any issues getting served. Cava is a nice touch.
Not sure if id go back. Got very samey after a few days due to the lack of restaurant options, and the check in was a nightmare meaning you lose your first night.
Also as you cant really even go for a walk on a evening so you kind of feel a bit trapped.Shouldnt 4 star hotels at least offer free wifi in the rooms?
Been to worse places for the price but also been to a lot better.More
Great Pools And Nice Views
Just returned from a great stay here at La Palma Princess, our first visit to the Canaries what a surprise! We arrived at La Palma airport and was taken by coach to the hotel and our first glimpse was from the top of the mountain road which zig zags down to the hotel was all lit up and we thought WOW! it looks quite stunning from above. And it is stunning from below
Having arrived at the reception desk at around 9pm there was 2 coach loads of people all checking in at the same time the reason for this is that 2 planes arrive close together one from Manchester & the other from Gatwick so one can imagine the queues to check in, we were told to go to the restaurant and come back later.
Having checked in we had to find our room which was sited some distance away the room was very nice quite large and roomy very clean with all the bits and pieces you would expect to find, a nice walk in shower, the safe however is chargeable which you get your room key updated so that you can program the code in.
There are 11 pools at this resort 3 of them are gently sloping to around 1.5 meters which are huge, one of these has a man made beach, but there are some tiles missing in these pools they do need a bit of TLC, they are still nice to get into, as there is no beach by the sea here, as this hotel is built on a cliff, there is a small black sand beach along the road, but this was closed due to a rock fall
The pools are linked by wooden bridges there is a shop and a bar and a dining areas in the pool area one is used for breakfast if you want to sit by the sea and take breakfast, quite nice to do this, it is quite hilly from the pool area to the lobby there is a bar in the lobby. The grounds here are kept nice and clean with a nice cascade of water in one part with goldfish in the pools
The food here is plentiful, and tasty, no tummy troubles, the soup however is a bit samey, the fussiest of people will find something they like
We did a trip to Santa Cruz to see the balcony's and the town quite nice here, lots of shops and cafe's, we also went to the rainforest to see a spectacular waterfall.
The entertainment here is mostly outsiders who come to entertain which includes folklore show, and tribute acts, which were quite well put on, the animation team put on a show a couple of nights all in all quite a good selection
We decided to get a Taxi back to the airport as there was 4 coaches leaving at the same time, it cost's about 38 euro but you get to the airport faster so not a long queue to check in.
We would certainly return to this hotel as we did enjoy our stay hereMore
Its a lot cheaper than hotels on the other Canary islands
We visit here in Nov 2014 and will be going back in Nov 2015 although the hotel is isolated thats exactly what we wanted. The rooms are very big and the bathroom was amazing the showers are big enough for 2 if you are wanting to save water lol. The food was brilliant and there was themed nights ie chinese mexican etc but there was other food if you did not like the themed stuff. The 11 pools are great nice and clean and theres a heated one too. The all inclusive drinks are very good not the watered down stuff like some places I have been to. You can help yourself to lager in the pool side snack place and there is wine on tap in the restaurant too so no need to be asking the waiters to bring drinks. The staff are very good. I had a problem with the hair dryer and went to report it before going to dinner and it was replaced by the time we got back to the room after dinner. I would highly recommend this hotel if you are wanting a quiet relaxing time. More
tracyb25, Rotherham, United Kingdom
Week for rest and relaxation
My best friend and I spent a week at this hotel from 17.9.15 and had a very relaxing week the journey back from the airport takes about an hour and is quite a climb if you suffer with altitude sickness but we coped we had transfers included with the travel company.The room and service was brilliant nice and spacious and very clean with lovely bath shower facilities.Housekeeping staff were lovely and very friendly.Choice of food was excellent with good variety each day my friend has to eat a particular diet and was able to find food too fit in with her needs every day .The entertainment team were lovely and a few of them made special efforts to invite us and update us on events but some nights were better than others ( not a complaint as know it's hard to please everyone)ððð the hotel is beautiful and has lots of areas to sit and relax and be peaceful.We didn't venture out much but the day trip to Santa Cruz was lovely..The bar staff were mostly friendly but did find a few of them would ignore you and attend to Spanish speaking customers first and being British and female we are just use to waiting our turn!!!! ð¢ð¢ But if you want a week of not having to think about anything totally de-stress and totally chill out then this is the place to be.The views sunshine people are all there to make you forget anything that was driving you mad and leave you totally recharged.If you are looking for somewhere to be chilled and totally unwind then this place is great and fits the bill in every way. Thank you for making our week very enjoyable we had a great time.Look forward to visiting again in the future. Kind regards C&P.More
Claudette M, Greater London, United Kingdom
La Palma Princess September 2015
Overall I was very pleased with this vacation. We had booked this hotel and location on the recommendation of a friend and we certainly were not disappointed. The hotel had a modern and friendly feel about the place, where the staff were very courteous and helpful, always making one feel that nothing was too much trouble or effort for them.
The hotel was immaculately clean everywhere and this included the pools and surrounding areas. At the time we went there were plenty of sun beds and with so many pools we were spoiled for choice as to where we wished to spend our days.
There is a large dining room restaurant with a very good selection of fresh and cooked food. The staff in there were constantly clearing the tables, so at no time did a situation arise where there was nowhere to dine. There was also a choice of eating indoors or outside. As for those with a big appetite, you eat as much as you like, cooked or salad.
A couple of little niggles were paying â¬19 for wi-fi and 50 cents to change a pool towel, however these were very minor distractions.
The animation team worked hard throughout the day, always encouraging guest to join in the activities, but if you did not feel like energising yourself, then no pressure was put on you in any way.
We both felt that the evening entertainment could be improve, but once again, this was a personal feeling, as many others seemed to enjoy the evening shows.
For us this was a very good holiday and at the time of year we were there I would recommend this venue and hotel.More