The Ses Savines Hotel is spot on when it comes to location. It's just minutes from the beach and 10 from the lively bars and restaurants in San Antonio's centre. At base, a beachside pool and bright rooms are the order of the day.
For a holiday based around the beach, this hotel is in the perfect spot. It's a one-minute wander from the sandy beach of San Antonio Bay, and only 10 from the centre of town and its bars and restaurants.
As for the hotel itself, it's a low-rise whitewashed place with a good-sized square pool outside. There's a snack bar out here too. Plus, the sun terrace overlooks the beach.
On the inside, the rooms are bright and simply done, with crisp white walls and splashes of colour in the curtains and bedsheets. Come mealtimes, there's a buffet restaurant that lays on breakfasts, stocked with continental and full English options. It also serves dinners like pizza and pasta and local specialties like paella.
Myself and two other friends, all aged 30,31&33, have spent a week at the Ses Savines. After reading reviews, we expected more.
On arrival, our room in the main hotel smelt really bad and we established the smell was coming from the bathroom and was like a potent sewerage smell. We immediately informed reception and were told nothing could be done until morning, so we stuck it out for the night. The following morning, we again complained about the room and were told to come back after breakfast, which we did. After a bit of a battle, we were moved over to the self catering apartments. The apartments, much like the hotel room, are very basic and definitely need some kind of upgrading. They were clean but due to how dated they were, felt quite grotty.
The staff were hit and miss. We were met with resilience when we combined at the main hotel reception, however once we had moved to the apartments, the lady on reception was very accommodating and friendly, as were the bar staff. We were half board and the food was good-couldn't complain. The queue for dinner every night was comical-typical British abroad scenario, but there was always plenty.
Ses Savines is situated next door to Ocean Beach Club which I'm not going to lie, is loud all day everyday. Whilst we are veterans on the clubbing scene and know what we like, it's a constant thump of dance music and not ideal if you're looking for some peace and quiet.
Overall it was just "ok". Clean but in desperate need of a refresh and upgrade.More
Zoe L, Shrewsbury, United Kingdom
Me and my partner stayed here two weeks ago (both young adults) for a couples holiday and to check out the night life in Ibiza, of course. Upon arrival we were instantly made not to feel welcome whilst the family that checked in after us were greeted warmly by the staff. We had previously booked a sea view room but the gentleman on the night reception told us this was not possible and there was nothing he could do. We let this go and gave him the benefit of the doubt but this poor attitude continued throughout our stay.
The waiters in the restaurant were all miserable men that seemed to dislike anyone that was below the age of thirty. Talk about service with a snarl!
One night, we came in from dinner with two friends that we had met at the hotel and the receptionist refused to believe we were residents despite us showing him our room key and wouldn't allow us to return to our room until they had held our passports up to our faces and interrogated us. There wasn't even an apology afterwards. Then a few days later, we were woken up to a banging on our door and a staff member ordering us down stairs like we were naughty children. We were then accused of making a huge amount of noise the night before when we had only been watching a film and being disrupted by the noise ourselves. She refused to let us speak and demanded that we sign a complaints form, so when we stated that we had in fact stayed in the night before she responded with a sarcastic comment and rolled her eyes.
We ourselves, weren't on a boozy party holiday but even if we had been what do the staff expect from a hotel placed in the centre of San Antonio?
To conclude, the hotel itself was lovely and the maids kept it to a high standard of cleanliness but the customer service was appalling and I would not stay there again if you paid me! If you want to be treated with respect do not stay here!!More
Jess C, Birmingham, United Kingdom
Stayed here in June, couldn't be happier. Food was lovely. Staff were outstanding, entertainment very ENTERTAINING! Loved it! Didn't really feel ibiza as much as we thought we would but the hotel and staff made up for that. Me and my partner would visit again just to see the staff!! The only thing I would say is reserve a sunbed early if you can as the pool gets busy!More
Excellent food but otherwise disappointing
Air conditioning or fans do not come as standard. As a result it was extremely unpleasant during the first night in the heat of July.
The room was basic but clean, the cleaners were very polite and an asset to the hotel.
Night receptionist was difficult to deal with but having said that, being ibiza, I'm sure he has had to deal with many alcohol fueled brits!
Location is close to the clubs and literally right by the beach. Hotel has a policy where you can not bring other guests into the hotel, kill joys.
Overall, I would visit again simply for the food. Worth spending a bit more elsewhere though. More
zetecsomerset, Bristol, United Kingdom
Our family have just had a two week stay here and have been very impressed with the staff,food and facilities. Ok we had to pay for air conditioning but it was worth it! It's in a good location,beach just a 1 minute walk from the hotel,the food is very good and plentiful for half board as we were. It was my daughter's boyfriend's birthday while we were here and we asked if they could provide a birthday cake which we would pay for,on the day of his birthday the cake arrived at the evening meal along with 2 bottles of prosecco which were free as was the cake which we found out later,couldn't be happier with the service from the staff. The rooms are adequate with a small bathroom/ shower and does the job. On a down side,even though there are signs up around the bar area and reception NOT to put towels on sun beds around the smallish pool there was never a spare one after 8am,but to be honest the beach is a much better option in my opinion. There is entertainment every evening alternating between this hotel and the sister hotel,the Arenal,which is good for all age groups. For a 2* rated hotel we were all very pleased with everything here,and would more than likely come here again. More