With its fun splash park and adults-only chill-out zone, this seafront hotel has a big fan base.
This hotel comes with a fantastic pool scene. The main pool overlooks a sandy cove, which you can reach via a steep flight of steps. Plus there’s an adults-only terrace and a splash park for children.
Meals are all about big buffets, and there are plenty of activities to get stuck into during the day, including water polo and archery. In the evenings, professional acts perform by the pool.
TripAdvisor Traveller Rating
Based On 754 reviews
- Official Rating
Food & Drink
|Dining options||Breakfast||Lunch||Evening meal||Drinks||Snacks, Icecream|
Buffet breakfast, lunch and dinner. Water, soft drinks, beer and house wine with lunch and dinner. Soft drinks and local alcoholic drinks 11.00-23.00. Sandwiches and selected ice-cream 11.00-13.00 and 15.00-17.00. Afternoon tea 17.00-18.00.
Buffet breakfast and dinner.
Facilities ► View all
Whether you're looking to chillout or for a bit of fun and games, this pool offers the lot. It's right in front of the terrace with plenty of sunloungers and parasols.
With a show-cooking station so you can see your meal being prepared right in front of you.
Just for kids, they'll love the mini slides and chutes as they make their own adventure in the water-logged pirate ship.
TripAdvisor Reviews Show more reviews »
Lovely holiday experience
When we saw bad reviews cropping up towards the time of our holiday we became nervous. This wasn't one of the cheapest holidays we could have chosen but we picked it because it was exactly what we wanted. The transfer from the airport was long but expected due to the fact that Portinatx is in the middle of no where, which makes it all the more beautiful. When we arrived we were greeted by the staff at the desk pleasantly, they were very helpful and gave good advice. You can purchase a safe for a fee however this is a pretty standard procedure I've experienced on several holidays. We had a twin room for 2-3 people (we were three adults) which was very decent. The room was clean and the maid/cleaner made sure towels etc was replenished each day, there was never any issues with that. TV was decent with a range of channels, nice balcony, couldn't complain about the room. I was concerned as recent reviews around my time of stay seemed to indicate poor standards, but this was totally the opposite. There was a range in foods served in the main restaurant. The cooked breakfast was nice each morning. I had also heard the food was poor but I disagree, there was a new range and selection each day including different meats and fishes. There was always chips, pasta and bread as essentials so if anything didn't take your fancy you could still eat well enough. The only disadvantage on the food aspect of the hotel was the fact that there was little available outside of serving hours by the pool. At the pool they had sandwiches and ice cream (the ice creams were amazing) however not much else unless you wanted to pay for Pringles. That would be where they could improve, it'd be nice if they were able to do poolside snacks like hotdogs, burgers, chips, pizza, it'd be especially good for families. One thing we learned to do was take some chips from the restaurant outside, we would put them in the plastic cups and bring some sachets of ketchup to snack on outside. The entertainment was the worst aspect of the hotel. As 3 18 year olds, it didn't really bother us as we were very pleased by the range of free all inclusive alcoholic drinks available by the pool till 11. There was a kids time each evening for one, sometimes two hours, and the entertainers, Maria and Nacho, went out of their way to please the kids. There were balloon animal making things, they did all the classic party dances with enthusiasm, and they also a few times gave the chance for the kids to perform songs on stage. Once that was over there was bingo, which was a laugh, but not much else for kids in the evenings. In the day time there was a kids pool with slides and such which was shaded too for them, and Maria and Nacho did run some events like football and water polo for the kids (and adults sometimes). The kids all seemed to have fun anyway despite the lack of entertainment for them, but the atmosphere was lovely in the evening. We went on the Sunset Cruise in San Antonio and I would highly recommend, it was a beautiful evening and well worth the money. The reps were also amazing, they went out of their way to help and give advice, I would recommend attending the meeting they hold about trips and places of interest, it's very informative and you might find something you fancy doing. Also the beach was beautiful, nice shallow and could walk all the way out. There was also fishes about which was quite cool to see. There was also a huge range in cafes down at the beach, we went for pizza one evening and it was nice, so if you fancied a change it would be worth doing. Hope this helped, thanks for reading.More
Stacey H, Wiltshire, United Kingdom
I have visited this hotel twice and will be going again for certain. The place is fantastic. It's really family orientated. The entertainment team are great. Food was fantastic. I love this place. We stayed all inclusive. A real good place for the family. It was my sons birthday whilst we was there and the staff arranged a special dinner with a cake,and champagne for me and the wife all free of charge.More
We have been to the Presidente twice before but were concerned after reading some of the latest reviews and now it is no longer a Thomson Family hotel. The hotel has not changed since our last visit in 2010 with the exception of the addition of the splash park which was a massive hit with our 6 year old. Rooms - still need a revamp but they are spotless, fairly spacious and ample storage. Little touches like the fridge, drying rack on the balcony and real coat hangers are appreciated. Food - glad the children's buffet was brought back by the time we visited. But we all ate (too) well for the fortnight and loved the dauphinoise potatoes (went back for thirds!). Entertainment - Poor! We found little to keep us at the hotel after dinner, bingo just doesn't cut it for us and even the 'professional' acts were dubious. Beach - we preferred the smaller beach on the left of the hotel (as you face the sea) and loved feeding the fish every day. The kids had loads of fun catching shrimps and tiny crabs as well as snorkelling. The sea is crystal clear with a sandy bottom and perfect for children as it is so shallow for a long way out. Trips - we went on the sunset trip to San Antonio which at Â£80 I was worried would be a rip-off but it as a great night out and such a spectacular sight. We also took the land train to the caves at San Miguel which was probably the most costly way to do it - it's cheaper to get the boat as that includes the entrance to the caves. Resort - Portinatx is a relaxed resort with just a few shops, bars and restaurants. We were ready for the hill up to the hotel and it's really not too bad, even in the middle of the day as you can walk in the shade. There's a lovely gift shop just behind the El Greco that has different items to the rest of the resort plus the hippy market just outside the hotel on Sunday evenings. We were lucky enough to visit when the festival takes place (mid-July) and thoroughly enjoyed the music on the beach and a stunning firework display. All in all we had a truly fabulous holiday which will be hard to top next year.More
Lovely visit for 11 nights beautiful views from hotel overlooking beach .friendly staff very clean hotel fresh towels everyday fabulous food would highly recommend only downside if your infirm its very hilly.entertainment not bad some nights better than others.Sean the Irish singer was Fab we even bought his CD!there are two pubs in the resort which were good Vincents and del boy's if you like a change of scenery free WiFi in lobby... would go back.More
Maureen K, Nitshill, null, United Kingdom
Beware! This hotel has a serious hazard that is not being addressed!
We booked this hotel as a last minute booking whilst touring Ibiza. It is a nice hotel in a good location although it is on a fairly steep hill and not good for people with mobility problems if they wanted to leave the hotel grounds. The rooms are clean and comfortable and many provide a lovely view of the beautiful bay. A lot of the rooms at the front that have a sea view are also over the restaurant so there is a constant humming noise from the fans on the roof but this is not too much of an issue. The pool is ok, a little small for a hotel this size but is just about adequate although people on sunbeds are almost piled on top of each other and are positioned all around the edge of the pool which makes swimming and little like being in a goldfish bowl. There is a sun terrace on a lower level which is nice and quiet but, again, not accessible for those with mobility issues. There is also a small whirlpool hidden away in a corner and a very nice, separate childrens pool around the back of the hotel with slides etc. The staff are all very nice and the restaurant serves lovely food. There is not a lot of choice but enough variety and all very nicely done. The restaurant manager runs a really well oiled machine and this, along with the general demeanour of the restaurant staff, both in service and waiting, makes for a very nice dining experience. Our only issue with this hotel, and it is a big one, is that when we stayed there, we were both in the bathroom and the door shut but would not open because the lock had broken. We were stuck in there for 2 hours whilst I dismantled the door handle and lock using a pair of tweezers and lots of sweat, cuts and blisters. The maintenance man came to fix it and explained that this was a problem with these locks in the hotel and he was always having to fix them, having done one earlier in that day! When we complained we were given a bottle of house wine!!!! We were staying all-inclusive and this was just not acceptable, a real disappointment. We had not only lost 2 hours of our holiday but my wife, who has had medical problems caused by stress (the reason we have taken this trip), was in quite a bad way, which we explained when complaining. A bottle of wine as compensation is a slap in the face, especially to a guest who is staying on an all-inclusive basis. It was lucky that I am a fit, string and resourceful person and could manage to get the door lock off, otherwise we could have been stuck in there until the cleaner came the next day! The problem with the door locks is known to this hotel and yet they do not replace them with a different model. OK, so most times there will be somebody else around to open the door from the outside and so it would only be a minor issue but what if there's not anybody else around, like in our case. Perhaps next time it will be a child stuck in the room, or even an elderly person who gets stuck for hours and could even suffer a heart attack at the stress!! They must change these locks immediately! It is a shame because this is a nice hotel otherwise and everybody does their best to make it a nice holiday, in fact it would have received a 'Very Good' rating from me but unless this issue with the locks is resolved I would consider this hotel a hazard and would advise against anybody staying here, especially if you are elderly of have children with you.More
davewebb1963, Eastleigh, United Kingdom
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