Children will love this family-friendly hotel. It comes with a waterpark and top entertainment day and night.
This family-focussed hotel is in a peaceful spot about 2 minutes’ walk from Port des Torrent Beach. It comes with plenty of pool space, plus you get free entry to the waterpark next-door.
Meals come courtesy of the buffet or stylish Japanese restaurant. And children are well looked after with a Thomson Kids’ Club and soft play area. In the evenings, it’s all about the mini-disco and shows.
Designed for 3 to 11 year olds, Thomson Kids’ Club offers 2 hours of activities, 5 or 6 days a week. And that includes at least 3 evenings. It’s split into sections, with Tots for 3 to 5 year olds, Team for 6 to 8s, and Tribe for 9 to 11s. Best of all, most kids’ clubs activities are completely free. And outside of peak season, there are parent and toddler sessions 3 days a week, too. For your peace of mind, all Thomson Kids’ Club staff have advance DBS checks and hold NVQ Level 2 childcare qualifications. They’re First Aid trained, and there’ll be at least 2 of them on duty at all times.
We stayed 7 nights at the sirenis club aura and had an absolute ball! Our 3 year old thoroughly enjoyed kids club and the kids entertainment team were fantastic with him! Rooms were clean with plenty of storage and the staff were very attentive and actually come to your table to take your drinks order. The swimming pool was great and there were no issues with sunbeds at all. Waterpark was great fun - only grumble is all inclusive not valid there and no sunbeds. Only a few mins walk back to the hotel for a drink though so can't really complain too much. Good choice of food in the restaurant and the Teppanyake restaurant was amazing - really good value for money. We will definitely be back to the sirenis club aura!!!More
Would go back tomorrow....
We traveled as a group of 16 people, 7 adults and 9 children who's ages ranged from 14 down to a 1 year old. We arrived at around midnight and the check in process was very speedy. Each person in the group was given a packed lunch of 2 rolls, a salad, an orange and a bottle of water which was very thoughtful and well appreciated. A porter took us all to our rooms which was excellent as finding our way in the dark would have been quite tricky I suspect.
On reflection I wish that we had paid a little extra for a sea view as due to the layout of the hotel, our ground floor room was quite dark - although we were only really in there to sleep so it really wasn't an issue.
I really cannot fault the staff at this hotel as they seem to work from the crack of dawn until late at night to ensure that all of your needs are catered for. The staff in the restaurant are excellent and the waiter service during the evening while enjoying the outside entertainment was great as it meant that you never had to queue at the bar for drinks.
The food in the restaurant was great - always plenty to chose from and even the fussier children and adults always had something to eat - most of the time we had at least 2 plates each! Drinks are plentiful and you can have pretty much anything you want.
The pool area was lovely and there were enough pools and sunbeds etc to accommodate everyone. Even going to the pool in the mid-afternoon you could guarantee that there were beds free.
The water park was an added bonus and all of the children loved it there and was great for a few hours to break up the day.
As there were so many children with us, the didn't often feel the need to attend the kids club although they always participated in the daytime activities and also some of the special night time kids parties. They also always enjoyed the night time entertainment and joined in with the club dances with enthusiasm! The kids entertainers, namely Josh, Asha, Mitch and Annie were excellent and the kids loved them. They had bags of enthusiasm, even in the scorching temperatures and nothing was ever too much for them - they built up a great relationship with our children.
The nearby beach is very pretty and only a short walk away although you do get harassed quite a lot by people selling things on the beach. It's also 7euro for a sunbed on the beach so can work out quite expensive if there are a few of you. The kids loved feeding the fish while they paddled and a few of the group also hired a pedalo for 10euro for an hour which was good value for money.
We went on the Pirates Trip which was lovely and the children loved it. It was amazing to be able to swim in the middle of the sea and we also stopped off at a beautiful beach for a few hours where the children had a treasure hunt and a sandcastle competition.
We also took the water taxi to San Antonio which was okay for a few hours and only 6euro return.
A 10 minute walk away is San Antonio bay which has more bars and clubs and restaurants etc and lots of shops - although most of them all sell the same sort of thing.
A highlight of the holiday was the sunset photo shoot that we arranged through the photographers at the hotel. The photographs taken were beautiful and will always remind us of our special time in Ibiza.
I fail to see why there are negative reviews of this hotel although I would advise people without children that this place is probably not for you! As we went in September there were a lot of pre-school children there rather than school age - I am glad that we went in a large group as the children always had company then.
We met some lovely people and didn't witness any of the 'chav' behavior that has been referenced in other reviews. I think that some people writing reviews need to take a long hard look at themselves if they feel that 'everyone' with a tattoo is a yob - stereotyping at it's best!
I would not hesitate in going back to this hotel, as a group we had an amazing time and have made some lifelong memories. I still can't get that 'chocolate - chocco chocco' song out of my head though!!!More
Welsh_Girl_76, South Wales
Loved this hotel the staff were lovely plenty of choice foodwise and excellent service. Definitely will come back. We have stayed in 5 star hotels which weren't as friendly as this one. The location is perfect. If you can get a seaview room.More
Great hotel, couldn't fault any of it!
Had a fantastic holiday here September 2014. the hotel is spotless and the food better than your average all inclusive. The staff are all very friendly and courteous, the rooms are cleaned to a high standard daily. The waterpark is excellent for people of all ages and the hotel pool also caters for babies to older kids to adults alike. I would definitely recommend this hotel to others and return myself!More
Been twice and will return next year :)
Went last year with a 2 yr old and 11mo old and oldest had the best week of his life in the water park and pirate trip and had an amazing back room practically on the sea but we didn't engage in much else but enjoyed enough to return this year in which they are now 3 and 2. Our eldest mason tried the kids club this year 10-12 and he absolutely loved every minute of it...especially the kids club team all were amazing and got spoke of fondly but mitch especially made his holiday..all we heard was Mitch this Mitch that and same since being home followed by little giggles.. They also enjoyed the evening with all the fantastic team every night we had the orange room overlooking pool and stage and noise wasn't a problem never on any later than 11 and when exhausted kids slept through anyway. A great range of food for everyone. We done the pirate trip again and was brilliant for the kids and adults with the funny captain stevey sideburns and me partner and babies had a go of jumping in the sea great experience for the kids. Pools are all excellently cleaned and very nice, also enjoyed water park, would say its great so many lifeguards there but adults not aloud on pirate slides but my 2 year old slightly nervous at first but would have been fine would I have been allowed to take him down a few times but not allowed therefore my 3 year old missed out as we just stayed in pool. Overall though cant fault a thing and my son has already asked that we go back again especially If mitchillin man and the rest of the team are there again :) More
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Save up to £400 per couple on September & October holidays – Saving offer applies to new bookings only on selected Thomson package holidays booked on thomson.co.uk. Offer applies to holidays departing between 01 September & 31 October 2014 and is subject to limited availability. Savings is against brochure price. Excludes flight only, accommodation only and any other booking type. Additional supplements may apply. Saving is based on a minimum of 2 adults travelling. Thomson reserves the right to withdraw or change this offer at any time.