Children will love this family-friendly hotel. It comes with a waterpark and top entertainment day and night.
This family-focussed hotel is in a peaceful spot about 2 minutes’ walk from Port des Torrent Beach. It comes with plenty of pool space, plus you get free entry to the waterpark next-door.
Meals come courtesy of the buffet or stylish Japanese restaurant. And children are well looked after with a Thomson Kids’ Club and soft play area. In the evenings, it’s all about the mini-disco and shows.
Designed for 3 to 11 year olds, Thomson Kids’ Club offers 2 hours of activities, 5 or 6 days a week. And that includes at least 3 evenings. It’s split into sections, with Tots for 3 to 5 year olds, Team for 6 to 8s, and Tribe for 9 to 11s. Best of all, most kids’ clubs activities are completely free. And outside of peak season, there are parent and toddler sessions 3 days a week, too. For your peace of mind, all Thomson Kids’ Club staff have advance DBS checks and hold NVQ Level 2 childcare qualifications. They’re First Aid trained, and there’ll be at least 2 of them on duty at all times.
Good family hotel with adequate activities for kids although we found it encouraged parents to keep them around far too late at night.The rooms are clean & tidy and most have good views either pool or sea with maid service almost daily. The all inclusive food is exceptionally good and the service great - the bar service was good but as per the norm with all inclusive the drinks were substandard. The pools were great with plenty of sunbeds. The sauna / Jacuzzi was good but disappointed we had to pay to use it. Wifi is free but only really available around main hotel area and not in rooms. Entertainment was ok but not adult enough. Hotel is short bus ride or water taxi from San Antonio.We would definitely stay again but will probably try a more adult themed hotel next.More
kevinandtina, Bristol, United Kingdom
Me and my friend came here the first week in october for a week, after reading a few reviews we were abit apprehensive but we loved every minute of it, seems some people just cannot be pleased. There is honestly a great selection of food in the main restaurant and it is different every night, the staff in there are all very attentive and lovely, keep your drinks topped up and your table clear. The wifi is abit hit and miss but who comes on holiday to go on facebook everyday??? The bar is brill, yes you have to pay for premium brands but their own is just as good. The staff there i honestly hope are the same next year because we are going back in may we loved it (and them) so much and this time we are taking my daughter and mum aswel. I wouldnt take too much out of the negatives on here your holiday is what you make it and alot of english like to moan for the fun of it instead of having abit of fun! Id like to thank thomson and the Aura staff for making my first holiday in 13 years a fantastic one, and we'll see you in may :DMore
Staff were amazing. Food was great. Very clean and all round happy stay.
Not a bad word to say about this hotel resort.
All entertainment was suitable & a there is a lot of entertainment for adults as well as children.More
A Good Holiday
Booked on line via the Thomson web site, My wife has difficulty in walking long distances and stairs so assistance was provided at the airports. The resort also provided us with a ground floor apartment ( block 8) which was great. The hotel staff were brilliant and very friendly, they went out of their way to be helpful. We had a couple of problems with the room and they were dealt with promptly and no fuss.
The restaurant was very good and probably the best of all the Thomson places we have stayed at over the last 10 years. The staff were great and made the experience very memorable. The food was good, hot and very varied .
Entertainment was probably the weak link but it seems that did not detract from our enjoyment of the place. All the staff from the reception staff to the room maids were always cheerful and polite.
The wifi in the room was good and free which was unexpected. There is NO deposit to pay on the room on arrival as happens in other Thomson resorts in Spain. The room safe price was also reasonable.
We found the Thomson reps were a bit indifferent, the welcome talk we went to was done very Parrot fashion and fast as though the rep was not really wanting to be there. As usual it was more to sell Thomson trips rather than give useful advise on local bus services and places you could get to under your own steam rather than pay the prices for their own trips.
We would be very happy to return to the hotel in the future.
The views around the hotel are brilliant so worth taking a good camera.More
Martyn C, Littlehampton, United Kingdom
Good for families
Staff were very friendly and helpful. Restaurant staff work very hard. The food is good and varied. Although we didn't realise it was a family resort, it wasn't a problem, although it might be in season. (We booked independantly as we had stayed in another Sirenis hotel and enjoyed it).More
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Save up to £400 per couple on September & October holidays – Saving offer applies to new bookings only on selected Thomson package holidays booked on thomson.co.uk. Offer applies to holidays departing between 01 September & 31 October 2014 and is subject to limited availability. Savings is against brochure price. Excludes flight only, accommodation only and any other booking type. Additional supplements may apply. Saving is based on a minimum of 2 adults travelling. Thomson reserves the right to withdraw or change this offer at any time.