Children will love this family-friendly hotel. It comes with a waterpark and top entertainment day and night.
This family-focussed hotel is in a peaceful spot about two minutes’ walk from Port des Torrent Beach. It comes with plenty of pool space, plus you get free entry to the waterpark.
Meals come courtesy of the buffet or stylish Japanese restaurant. And children are well looked after with a Thomson Kids’ Club and soft play area. In the evenings, it’s all about the mini-disco and shows.
TripAdvisor Traveller Rating
Based On 781 reviews
- Official Rating
Family holidays designed by the experts
- Thomson Kids’ Clubs
- Thomson crèches
- Parent & baby facilities
- Guinness World Records Days
- Family entertainment
- Free infant luggage allowance
Food & Drink
|Dining options||Breakfast||Lunch||Evening meal||Drinks||Snacks, Icecream|
Buffet breakfast, lunch and dinner. Local alcoholic and non-alcoholic drinks 10.00-24.00. Snacks 10.30-18.00.
Facilities ► View all
Criss-crossed by a bridge and a waterfall, the pool area is surrounded by sunbeds and parasols - ideal if you want to grab a good book and unwind.
El Patio buffet restaurant
El Patio buffet restaurant offers a variety of international dishes, and for the little ones there's a children's buffet menu.
Thomson Kids' Club
Designed for 3 to 11 year olds, Thomson Kids’ Club offers 2 hours of activities, 5 or 6 days a week. And that includes at least 3 evenings. It’s split into sections, with Tots for 3 to 5 year olds, Team for 6 to 8s, and Tribe for 9 to 11s. Best of all, most kids’ clubs activities are completely free. And outside of peak season, there are parent and toddler sessions 3 days a week, too. For your peace of mind, all Thomson Kids’ Club staff have advance DBS checks and hold NVQ Level 2 childcare qualifications. They’re First Aid trained, and there’ll be at least 2 of them on duty at all times.
TripAdvisor Reviews Show more reviews »
Overall a good hotel
We stayed here with our three children. The hotel itself is fantastic for families with young children. My 10 year old son loved the kids club when he eventually decided to try it. There is a wide selection of food and it was always piping hot. The theme nights were good fun too. The staff in the resturant are very friendly and work extremely hard, they were always on hand to fill my daughters bottle with milk for her bedtime. The thomsons staff work their socks off! The only gripe I had with the hotel was that the rooms were very dark and midly smelled of dampness. The rooms were very clean and we had a fresh supply of towels everyday. I had to call reception one morning as my son was unwell and he had been sick on the floor. The maid was there within minutes to clean everything up and left a supply of clean sheets should we have needed them. The waterpark is good for the kids to run off some energy and is good addition to the hotel. Overall we enjoyed our stay but would say the hotel is aimed at families with younger children. There is a beach bar on the small beach as you turn right outside the hotel. They make the most amazing mojitos and its bliss sitting there watching ibiza's famous sunsets. You can also get a water taxi from there into San Antonio.More
Perfect for familys less so for couples.
My husband and i went in september 2014 for 2 weeks which was too long for us we stayed in a ground floor room with an outside balcony where we could sit out at nights . The food was good and hot with plenty of variety . The entertainment was fair, held outside so when it rainned it was cancelled , it was really good entertainment team for the kids and they enjoyed Thompson the dog lol . I won't be going back it was just not the right place for us with not having kids.More
Perfect family holiday
I felt the need to write this review after reading the one left with all the negativity and complaints. I visited in may 2014 with my husband, 2 children, mam, dad and brother. We absolutely loved it and would definately recommend it. My children were 1 and 4 at the time and they loved it. Service, food, hotel, staff were all great. We've just all booked up to go again this MayMore
Perfect family holiday
Sirenis Aura Hi there, our family went to Sirenis Aura October 2014. Husband and I have been lucky enough to travel to some lovely places and stayed in some very nice 5* hotels but this was our first family holiday abroad with the kids and baby so thought best to go somewhere that was short flight time and not too hot in October. We went with our 3 children, 8,6 and 5 month... We are 30 and 34 from Liverpool. We absolutely adored this hotel! It was just perfect for a family holiday, the entertainment staff were wonderful, I can't say enough good things for the entire Thomson team from the crÃ¨che and children's clubs to the entertainment staff. The hotel went all out for Halloween, the restaurant did a thriller dance in the middle of service, it was amazing! The bar and stage were kitted out in decorations and my little one got to take part in a dance organised by Annie, this made her holiday. Both older kids used the kids clubs and loved it. We paid for baby to use the crÃ¨che for three session, he really enjoyed it and at the end of our holiday Frankie, crÃ¨che staff, gave us a folder with footprints, handprints, poems and drawings, we loved it. There was plenty of food options, even for 2 picky kiddies! My children are now huge fans of fish thanks to this place. Thoroughly enjoyed the choice of food, the chefs were always cooking. We loved the pizza in the bar, so fresh and yummy. The alcohol was watered down a fair bit, I had a few cocktails that were more juice than anything. Sangria was really nice. We had kids with us so was not looking to get drunk so didn't bother us. The pool was very cold but it was late October. The lifeguard was very good, he kept a close eye on the pool. There is a no inflatable rule but being out of season and a little quite the lifeguard let kids use them in the middle pool, which I thought was good of him. The watermark is wonderful for the kids. We had a few goes to and thoroughly enjoyed it even more as as there were no queues. Lifeguard in here were very strict, good on them and there is a security guard on the gate. The chairs are comfortable but no drinks allowed, fine by us as meant that people were only there for a while. Inside pool was only heated towards the end of our week, most likely due to the pool being like ice, this was good for us as we had a 5month old that could not use outside pool. Did not use the spa so cannot comment. Hotel was so clean! Gardeners and cleaners were constantly working throughout the day. Pool area was spotless and pool view was stunning. Our room was cleaned everyday. We left the maid a tip everyday and she always said hi when she saw us. Only thing I would mention - we paid for a cot (great condition) and baby steriliser through Thomson when we paid online but when we got to the room there was no steriliser on kettle for hot water to make bottles up. When I went to reception I was told I had to pay for kettle and also pay a deposit for steriliser even though I had paid and was not told about this. Bit annoying as 40 euro deposit in total was not expected and came out of our spending money, we got it back on leaving but didn't want anything in the airport so had to get it changed back to pounds when home. Also we were the only family not on the transfer list to the airport. There was only one space on the coach so could not accommodate the 5 of us. I travelled on the coach with the baby as one person had to go with luggage (their rules)while husband and two children had to get a taxi. We were told we would be reimbursed at the airport but took me 40 mins looking and 15 mins on my mobile phone to find a rep at the airport, we were reimbursed but was a pain in bum. Last thing, no tea or coffee facilities in the room. Never stayed at a 4* that did not have these basic facilities. There is a fridge. Bath had a large fixed glass shower screen, so could not reach to turn shower on without getting soaked. I had to get in the bath to turn the taps on as could not reach otherwise. I would defiantly return to this place for a family holiday. For us it was the perfect getaway and our children totally agree! I was worried about taking a baby away but this place is totally geared up for babies and children... Again it was just perfect for us.More
First time taking our 1yr old on holiday couldnt have wished for a better holiday! Water park right next door food was brilliant entertainment was fab! Will be returning again highly recommended for familiesMore
Bek90, Carmarthenshire, United Kingdom
Things To Do View all »
The dinky islands of Illa Conillera and S'Illa des Bosc bob in the middle of San Antonio Bay. Both are uninhabited and surrounded…View details »
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