Children will love this family-friendly hotel. It comes with a waterpark and top entertainment day and night.
This family-focussed hotel is in a peaceful spot about two minutes’ walk from Port des Torrent Beach. It comes with plenty of pool space, plus you get free entry to the waterpark.
Meals come courtesy of the buffet or stylish Japanese restaurant. And children are well looked after with a Kids’ Club and soft play area. In the evenings, it’s all about the mini-disco and shows. From May 2016, this hotel will become part of the Family Life collection.
Designed for three to 11-year-olds, our Kids’ Clubs offer two hours of activities, six days a week. We’ve split the Clubs into specific age groups, too, so that all activities are tailored to suit your little ones. And all the sessions have a theme, so there’s lots of fun and games in store. You’ll find nearly all the Kids’ Club sessions are free, with evening activities available at a small charge. For your peace of mind, all of our Kids’ Club staff are trained to UK standards and undergo relevant checks.
Average monthly temperature and rainfall for the Port des Torrent location.
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Fantanstic time had by all the family and couldnt fault anything
We had a brilliant family holiday from grandparents, parents to 3.5 years old child and 9 month old baby the food and drink was good with plenty of variety for everyone, entertainment for all ages great kids club and evening entertainment with really friendly staff (Thomson and hotel staff) in areas of complex would definitely recommend this hotel - good locationMore
Pauline M, Ballymena, United Kingdom
Amazing time had by all. Couldn't fault it. Rebooked for 2016
We stayed at Club Aura mid September with a party of 4 adults and 2 children.
The place is outstanding, the first thing we noticed was the cleanliness and willing staff.
The resort is large but as we went in September, it wasn't too busy. There were no queues for our drink or food, no reserving sunbeds and no need to book kids clubs.
The food was tasty, buffet style but waiter service for drinks in the evening. Some evenings were themed but there was always so much choice and the desserts were out of this world.
There's lots to do, waterslide park on site, beautiful pools and a beach a couple of minutes walk away. There are shops opposite and an hourly bus service if you want to explore (we went to Evissa).
All staff were brilliant and I've never seen such on the ball lifeguards, we felt very safe in the pools and water park.
All staff were friendly, professional and helpful especially Frankie and Carmen in the bar.
We booked for next year as soon as we got home and two friends are also looking into booking from our recommendation.More
Suzi K, Newport, Wales, United Kingdom
Great Family Hotel
Came back on Saturday night from here. My 3 year old daughter didn't want to leave. She loved it. For her it was a 5 out of 5 but for me the hotel was very clean and the staff in the bar and restaurant were first class. I had 2 small problems. The first is the food. It's not bad but boring. Over cook meat and fish most days. And very little choice for kids. The second was the communication of the animation team. They worked very hard and was great with the kids but they have party's for the kids for a small cost. But when you ask anything about it they tell you 1 thing ang then someone else has been told something else. Like I asked who to pay and when? I was informed to go to reception at 12:30 and pay there. A friend was told the same. At 12:30 I went to reception and was told they have no idea about it and ask the team for more information. So I did and was told it was pay on the door and get there early as their are limited places. I think that this is a bad way to do this as you go and cue were the kids club is so your children get excited then may get told sorry no places left. Sorry for the rant because it is a great place but a couple of little thing to change and it would be a 5 from me.
All that said. I would like to go back.More
Customer1980, Newcastle, United Kingdom
From A 15 year old's point of view
Stayed here for 2 weeks in mid August, flight there with Thomson smooth 757 with TV!. Got to the hotel after midnight everyone in my party received a paper bag with a pre-packed salad and drink, a nice touch but judging by the warmth of the salad we could wait till breakfast.
Rooms were a bit outdated but nice comfortable (including sofa beds) had a lovely housekeeper in red block 7011, an example of how nice all the staff were there,quick,friendly and helpful. Pool area nice surprisingly warm pool but had to be closed on 2 occasions due to someone doing a no2. Water park brilliant can't fault great lifeguards. Pool bar good most food available was fried but still good.drinks fine also.
Being 15 at the hotel meant you were in the age group where you were too old for kids club but too young for the adult entertainment (tribute acts etc) but you had to make what you could of it. Area around the hotel nice great beach 3 mins walk away there will be fake designer vendors but a swift NO will make your point.
There were not many faults about my stay but here are the few I found
SLOW wifi,don't bother connecting
Food-mostly good but very very repetitive.lots of fried and battered stuff) (grilled meats/fish were amazing though)I suggest booking the Asian themed restaurant which was goooood.
Gym-outdated and broken but who goes on holiday to go to the gym?
Entertainment-if your block is near the entertainment stage good luck. Way too loud at night. Especially for young children. I suggest book the red block with rooms starting with 70.... Bit of a walk but well worth it can't hear a thing
Furniture-stained in the reception, faded by the pool,broken parasols could do with a revamp?
Flight back with Thomson was a not so good,delayed by about 2 hours no IFE although there were TVs on the plane and was a bumpy flight,probably the most nervous I have been flying
My party of 8 was meant to go to Tunisia but for obvious reasons decided to rebook to here.if you have young children this place if perfect.teenagers can still have a good time here as I did. And the adults seemed to enjoy themselves also. All in all the pros outweigh the cons so 4/5 for AuraMore
Perfect family holiday
Well after reading some of the negative reviews I find it hard to find where you were seeing the negatives, our 2 wk stay was absolutely fantastic.
First arrived got given our rooms keys etc pool side ground floor just what we requested. Love spacious room for me my husband and 3 yr old son. My only complaint would be the shower screen is quite prohibiting trying to bath a toddler.
Pool very clean can't complain yes things faded and old...but it works and that's what happens in the sun.
Water park right on ur doorstep, fully lifeguarded and very clean. My son loved it.
Buffet meals always plentiful can get a little repetitive but that's an all inclusive for you happens at everyone we have been to.
We tried the Japanese restaurant one night, highly recommend food was incredible.
Entertainment, the ents team work their backsides with little or no equipment which isn't there fault. Abby dabby do, angel ash and lickle bed did nothing but accommodate us and my son during our trip! My only gripe which is for the Hotel to provide is more games inside like pool etc when it rains there is very little to do.
Kids club was a saving grace on rainy days as was the indoor pool.
Gym could do with a slight refurb it's dated and a lot of things now working.
All in all a great holiday and I would go back, hopefully hotel take on board a few of the issues as it will really build on the Hotel.