Children will love this family-friendly hotel. It comes with a waterpark and top entertainment day and night.
This family-focussed hotel is in a peaceful spot about two minutes’ walk from Port des Torrent Beach. It comes with plenty of pool space, plus you get free entry to the waterpark.
Meals come courtesy of the buffet or stylish Japanese restaurant. And children are well looked after with a Kids’ Club and soft play area. In the evenings, it’s all about the mini-disco and shows. From May 2016, this hotel will become part of the Family Life collection.
TripAdvisor Traveller Rating
Based On 897 reviews
- Official Rating
Food & Drink
|Dining options||Breakfast||Lunch||Evening meal||Drinks||Snacks, Icecream|
Buffet breakfast, lunch and dinner. Local alcoholic and non-alcoholic drinks 10.00-24.00. Snacks 10.30-18.00.
Facilities ► View all
Criss-crossed by a bridge and a waterfall, the pool area is surrounded by sunbeds and parasols - ideal if you want to grab a good book and unwind.
El Patio buffet restaurant
El Patio buffet restaurant offers a variety of international dishes, and for the little ones there's a children's buffet menu.
Designed for three to 11-year-olds, our Kids’ Clubs offer two hours of activities, six days a week. We’ve split the Clubs into specific age groups, too, so that all activities are tailored to suit your little ones. And all the sessions have a theme, so there’s lots of fun and games in store. You’ll find nearly all the Kids’ Club sessions are free, with evening activities available at a small charge. For your peace of mind, all of our Kids’ Club staff are trained to UK standards and undergo relevant checks.
TripAdvisor Reviews Show more reviews »
FANTASTIC HOLIDAY ALL STAFF OUTSTANDING + FOOD OUTSTANDING
How anyone can complain about staff or the food is unbelievable! We stayed for 11 nights and left on the 24th july. We stayed as a family my 9 year old son loved the food, the pools, kids clubs and activities. The drinks were excellent especially the sangria in the restaurant! A special thank you to Javi who made us laugh every day also Carmen, Fernando in the restaurant, Fran, Lalo and the chef Christophe nothing was to much trouble for any of them! Of course the Thomson team were brilliant Abi and the gang were a great team, Hyper Hayden was my sons favourite. Water polo was very competitive eh Keeeffff !! We felt very safe at this hotel the only concern is when we left we were given the key by reception, to the luggage room to get our cases, not very secure, maybe this could be addressed in the future.More
Fantastic hotel Fantastic food good selection for all Rooms are very small but that's just me being picky Entertainment staff very good at hosting little pups but if you aren't there favourite then you won't be picked to go up on stage or do any activities my advice is to smile more and to make more effort with other family's Craig and daisy can't fault them always smiling and willing to help Kiddies club was amazing my son enjoyed sessions with super sophie crazy charlotte awesome ains and hyper hayden his favourite was chocolate party and the talent show he keeps going on about how hyper hayden tipped water over crazy charlotte I have no idea what this is about but he tells everyone. Other kiddies staff need to smile more and a huge thank you to princess Peach for dancing with my son at disco and helping him win musical stand ups Over all a very good holiday More
choloejames1234, Newport-on-Tay, United Kingdom
A fantastic family holiday!
Just back from a superb family holiday at this all inclusive hotel. We travelled with our children 8 and 14 and it catered for all our needs. The hotel was very clean and all staff were very courteous at all times and excellent with the children. The pool area was excellent and we could always find a sun lounger. The water park was a fantastic facility which was joined on to our hotel and the hotel next door - the children went in and out as they pleased. The children were so safe with all the excellent lifeguards on duty. The slides there are for all ages. The hotel is a 5 minute walk from a sandy cove with warm water and a sloping beach into the sea - perfect for kids. There is a supermarket right across the road. The food was excellent - we always ate plenty and there was loads to choose from. The Thomson team did a super job and were very friendly. Our children didn't use their clubs but they always said hello. They had so much energy and put on entertainment 7 nights a week. It was a little noisy but we soon got over that on the nights we decided to watch the entertainment! The only downfall was that the children slept on narrow, rather hard sofas in the lounge area. I had been led to believe when I booked that we would have a double bed and 2 single beds with a sliding door in between. It certainly didn't spoil our holiday though! We had a superb time!More
Pamela S, Orkney Islands, United Kingdom
Great Family Holiday - Thomsons Reps were fab - Shame one of the bar staff was so rude
We are a family of 4. We have 2 young boys one whom is 6 and the our other is just under 2. We stayed at the Sirenis Club Aura between 18th - 25th July 2015.... Just back today. The Good points of this hotel were that firstly upon arrival we were greeted by Craig the Thomson rep who kindly fetched us a trolley for our cases, otherwise we would have struggled to our room. We had a quick and friendly check in so first impressions were great. Then when we finally found our room in the midday heat we were a little disappointed that it wasn't as bright and airy that it seemed on the Internet. It was a little fusty (from all the dark wood ) The rooms could do with a make over we had massive cupboards that when you opened it out there was a sink and a cooker??!!! Not what you need for all inclusive and a waste of space. However they were cleaned well daily apart from Monday which we didn't mind. The maids were always pleasant and worked so hard. They did a really good job. We soon got over the rooms though as were not in it most of the day.....which brings me onto the water park and pool....absolutely fantastic for our boys...they both absolutely loved it. We didn't even have time to go to the beachðð Near to the beach with a supermarket over the road (staff were lovely here) a larger store selling trainers, bags, trinkets, perfume etc.... A 10 min walk left out of the hotel (staff not so friendly) My 6 year old participated in the kids club several times and had a fab time being creative, having a chocolate party and more. His fave rep was Hyper Hayden and can't stop talking about him. I must say all the Thomsons reps were great. Especially the kids team who went out of their way to make the kids feel welcome and entertain them. It came natural to them and they were all very professional, something I feel you can't fake when it comes to children. Food was what we expected sometimes better one day than the next, but we always found something we liked. There is always fresh salad and fruit in the main restaurant for lunch and dinner if you are not a fan of fast food by the pool. We tended to eat in the main restaurant for lunch and dinner so our boys could get more fruit and veg down them. We found all staff were polite and friendly (APART FROM ONE) Carmen one of the pool bar staff with the blond curly hair was extremely rude, especially to my husband. She repeatedly slammed food and drinks down in front of us for no reason, on one occasion she rudely spoke in Spanish to 2 other waiters who turned and looked at us which clearly was something about us. On the first day my son had asked for an ice cream but changed his mind, she was abrupt and threw the ice cream back in the freezer and tutted giving us a filthy look and scaring my son. We always felt uncomfortable when she served us. We have paid good money to stay here. This is totally unacceptable!!!! Something needs to be done!! Overall we did have a great holiday the good definitely outweighed the bad and we didn't let one spiteful, rude member of staff upset us. We are are un decided whether we would return again next year. If we do it will be purely because of the fun factors for our kids and the professionalism of the Thomson team.More
985sarahs6, Bedworth, United Kingdom
Just returned from a fabulous 2 week stay at the Sirenis Aura. Travelled with my husband and 3 yr old and 17 yr old. Firstly I want to say a big thank you to Craig the rep who was very helpful when my 3 yr old became poorly. The rooms were basic but were spotlessly clean. The food was good and always found something we all enjoyed although we found the rice dishes and pasta a little undercooked. The pool was lovely but we did have to get up early to get beds and there does seem to be a lack of parasols. Where you would expect 1 parasol between 2 beds there only seems to be 1 between 5 and when the weather is as hot as it's been it's important to keep children in the shade. But I have to add that when we complained Daisy the rep sorted us out and found us a parasol. The bar area is great and Jessica the waitress was fab, always had a smile on her face and always remembered what our drinks were. Most of the staff in the bar were nice but did find one (can't remember her name) but she had blonde curly hair in her 50's who we found rude and miserable. Lastly the entertainment team were fab, Little Bec, Abi, Ash worked tirelessly and the kids loved them. We loved the Charity night the whole team put on, one of the best nights entertainment we saw! The kids club team were great too, sorry I can't remember their names but they always made my little boy feel welcome. First time on a Thompson holiday and we will most definitely be using Thompson holidays again.More
Things To Do View all »
People who looked at this hotel also viewed...
Items marked with * incur extra charges which are payable locally
For terms and conditions click here