Children will love this family-friendly hotel. It comes with a waterpark and top entertainment day and night.
This family-focussed hotel is in a peaceful spot about two minutes’ walk from Port des Torrent Beach. It comes with plenty of pool space, plus you get free entry to the waterpark.
Meals come courtesy of the buffet or stylish Japanese restaurant. And children are well looked after with a Thomson Kids’ Club and soft play area. In the evenings, it’s all about the mini-disco and shows.
TripAdvisor Traveller Rating
Based On 816 reviews
- Official Rating
Family holidays designed by the experts
- Thomson Kids’ Clubs
- Thomson crèches
- Parent & baby facilities
- Guinness World Records Days
- Family entertainment
- Free infant luggage allowance
Food & Drink
|Dining options||Breakfast||Lunch||Evening meal||Drinks||Snacks, Icecream|
Buffet breakfast, lunch and dinner. Local alcoholic and non-alcoholic drinks 10.00-24.00. Snacks 10.30-18.00.
Facilities ► View all
Criss-crossed by a bridge and a waterfall, the pool area is surrounded by sunbeds and parasols - ideal if you want to grab a good book and unwind.
El Patio buffet restaurant
El Patio buffet restaurant offers a variety of international dishes, and for the little ones there's a children's buffet menu.
Thomson Kids' Club
Designed for 3 to 11 year olds, Thomson Kids’ Club offers 2 hours of activities, 5 or 6 days a week. And that includes at least 3 evenings. It’s split into sections, with Tots for 3 to 5 year olds, Team for 6 to 8s, and Tribe for 9 to 11s. Best of all, most kids’ clubs activities are completely free. And outside of peak season, there are parent and toddler sessions 3 days a week, too. For your peace of mind, all Thomson Kids’ Club staff have advance DBS checks and hold NVQ Level 2 childcare qualifications. They’re First Aid trained, and there’ll be at least 2 of them on duty at all times.
TripAdvisor Reviews Show more reviews »
Good family holiday
A good well run hotel for families. Plenty to do for the little ones and an excellent free water park attached to the hotel for kids teens and adults alike. I felt the pool water was a little bit cool but was fine once you'd swam a little. There's a small soft play area which my 2 and 3 year old enjoyed open day and night but they loved running around the stage outside even more. (Not sure if they were meant to be on it by the way). There's a few games machines to play and pool tables and a carousel which are one euro each.directly outside is a supermarket and clothes shop and 5mins walk to the right is a cracking little beach with a couple of bars and a pizza place. 15 min walk to the left of hotel is San Antonio Bay with bars n shops etc which we went to a few nights rather than stay in the hotel. The only one complaint I could have about the hotel was it could've been better quality food. The meats were quite fatty at times like the beef but the chicken was nice. Plenty to choose from but personally I thought the quality needs moved up a level. Would I go back? Yes but I'd take a bit extra spending money and dine out a few times instead.More
Great Family Holiday
Just got back from Two weeks at the Serenis Club Aura and had a great family holiday with our children aged 4 and 1. The reception staff on arrival were very helpful and made a very quick and easy checkin and showed us to our room. The room itself although it seemed quite dated and a few minor things where the close dryer was hanging by only two of the four screws and the bathroom door handle was on its way off plus the wood coming off the door the room was good in size so we had plenty of room for our stay and these very minor points didn't effect our stay in anyway. The maids were brilliant would clean everyday except Monday's and would always change all towels if required. The pools were very clean and we never had a problem in getting a subbed no matter what time of day it was. The Bar/Snack bar service was superb, always very polite and although the food was very basic it was nice and very quickly served, and kept clean. The restaurant had a great selection every day for both lunch and dinner with a different theme each night and always something for everyone, the breakfast didn't have much variety but still we never left feeling hungry. Again the staff in here were very polite and helpful. My daughter loved the kids club and went on a number of time the only shame was they only did this once a day which was 10-12 so a shame nothing was done in the afternoons except for the drop in club. The entertainment staff seemed to work hard most of the time and the majority always said hello and smiled when they passed, some in my opinion seemed to couldn't care less unless you was one of the in crowd but as I say this was only a couple of members. My kids loved TTD on a night but I wish they would of used the outside stage instead of cramming everyone into what can only be described as what looks like a school hall, the weather was great and the Holiday Village used there outside stage so I couldn't understand why they couldn't here. It would of been nice to of seen a bit more variety and for the kids entertainment as it was pretty much repeated each night but this may of been down to it being the start of the season and staff still learning. The water park was wonderful and a great plus for the hotel, it had something for all ages and both U.S. and the kids loved all the slides and spent a lot of time visiting here. The hotel itself is in a great location right next to a wonderful little beach where you can see loads of fish in the water and at night the bar down there is a great place to enjoy some music and watch the acts they put on whilst watching the wonderful Ibiza sunset. The bus stops outside the hotel and only costs a couple of euros to get into San Antonio or like us you can take a nice stroll around the coast which took us about 45mins. All in all we had a great time and would definitely think about coming again one day.More
Matt S, Derby, United Kingdom
Brilliant - already booking for next visit
Having returned last week from sirenis club aura. I really couldn't fault it, there are slight flaws but nothing major. Grounds - well presented and maintained, lovely and compact all contained for the children. Very picturesque, my son particularly enjoyed looking and watching the little lizards that live with the grounds (they are harmless and don't bother you).the pools are brilliant if a little cold with a beach effect one where you walk in which helps with little ones confidence, always a lifeguard watching over you and they will dive in without hesitation. Food - we thought food was great, slightly repetitive if you stay for 2 weeks as they repeat the food weekly but loads of choice. Always topped up and never ran out. Service was brilliant, never waited too long for drinks. For us personally our son has multiple food allergies and Fernando (restaurant manager) always took me thru the foods personally telling me what was safe and what was not. Rooms - living room on the small side but who goes on holiday to sit in living room. Bedroom was comfy with satellite TV. Only gripe was big shower screen made it almost impossible to bath 2 yr old in and then door stop was immediately outside where you step out of showers Entertainment- top marks to the team, it seemed like they never stopped working, they try and get you involved but never push you, although we kinda like the lunchtime quiz so we kinda looked forward to trying to beat everyone. We put our little boy in the crÃ¨che originally for 3 bookings but he enjoyed it so much we paid for extra 6. It was leaving him with big sisters. Hannah and bath were brilliant -even managed to get him to wear a hat which is an achievement in itself:) Facilities - soft play was good for a change of scenery, very clean with a toilet for the little ones, on site water park was excellent with something for all ages and a little play area at back with slides which is great for when they tire of water park. Beach is a 5 min walk down the road which is lovely for the kids with pedals to hire. Bus into San antonio is cheap and runs on time for a chance of scenery Reps - daisy and Craig are brill, always trying to help. Nothing is to much trouble for them and one of them is on site everyday Overall we loved our 2 weeks here and are already planning our next visit. Loved itMore
Absolutely fab holiday
we arrived mid afternoon after an early flight you expect to arrive to find your room ready but when's it not and you have two very eager children it's very stressful waited over 2 hours lady at reception was not helpful at all, this was are only hitch on the whole 10 nights we spent at this fab hotel, it has everything for all ages, rooms have loads of space so was nice not all to be under each other's feet while in the room the telly & fridge were a bonus. Pools were great all varied for ages lifeguards always round so give's you that's extra peace of mind too & water park is fab, kids club great my two children had a great time whenever they went so friendy. The staff of this hotel work there socks off to keep it clean & tidy always happy to help, the entertainment during the day was good for adults & the kids but by night it sometimes was bit basic but we enjoyed it, the food was great myself, my partner & two kids never had a problem finding something to eat and the snack bar is a bonus again cheese burgers, chips, toaties, baguettes etc. this hotel & staff get a full 5 star review from me we loved every minute of it & will definitely be returning, unfortunately my only bad review is towards guest of the hotel who gave no manners & very rude, left melted ice creams on the sun loungers, their children's nappies or swim nappies I was appalled there is bins all round this hotel it is just laziness i seen staff cleaning up mess, I was ashamed even though it wasn't me that was my only bad point think guest need to learn some respect.More
Louize2014, Gwenddwr, United Kingdom
Holiday stay in Ibiza
Excellent for family holidays as they have a brilliant kids club, fabulous English entertainment staff who work so hard, lovely large apartment type rooms, swimming pools on site and waterpark next door I would recommend to everyone.More
Things To Do View all »
The dinky islands of Illa Conillera and S'Illa des Bosc bob in the middle of San Antonio Bay. Both are uninhabited and surrounded…View details »
Evenings in Port des Torrent tend to err on long and lazy, with all roads leading to traditional tavernas and open-sky bars…View details »
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