Sensatori Resort Ibiza is in a standout spot on the White Isle. It comes with a great beachfront setting and brilliant sunset views.
Sensatori Resort Ibiza is in sleepy Cala Tarida, on the west coast of the island. It overlooks a sandy beach and the Mediterranean Sea and, because it's set on a hillside, it enjoys some of the best sunsets in the Balearics.
The whole place has been designed to make the most of the views. There’s a rooftop bar, which offers uninterrupted views of the sun setting behind the sea in the evenings. It’s a great spot to relax with a cocktail after dinner.
The resort has a look and feel that’s in keeping with the natural beauty of the local area. Low-rise buildings are painted chalk-white, and accents of local cobbled stone are present throughout the complex. Read more ››
TripAdvisor Traveller Rating
Based On 1548 reviews
- Official Rating
Luxury holidays designed to fuel the senses
- Standout pool scenes
- At least 4 restaurants
- Great sports line-ups
- Industry leading children's facilities
- Top entertainment
- World-class spas
Food & Drink
|Dining options||Breakfast||Lunch||Evening meal||Drinks||Snacks|
Buffet breakfast and lunch in main restaurant. Dinner included in 4 of the 6 eateries. You can pay a bit more for meals in the other 2 restaurants, too. Premium drinks from 10.30am until midnight. Snacks at set times.
Facilities ► View all
Evening entertainment programme
You can expect West End-style shows, top tribute acts, contemporary and classical musicians and Play House live with shows and games for children.
Sunset Mediterranean restaurant
This sea-view place deals in local cuisine, with dishes like black rice paella. Just so you know, men need to wear long trousers or smart, tailored shorts in the restaurants.
Play House children's club
At the Play House, daytime activities are anything but ordinary thanks to the Silly Science Lab, Crazy Kitchen and the Arts and Crafts Zone. Evenings, meanwhile bring parties and movies, plus, you can pay a little extra for sleepovers. Free supervised sessions for 3 to 12 year-olds are available 6 days a week for an hour or two. You can use the facilities as a family with our special 'stay and play' sessions, available 7 days a week. All staff hold UK-accredited childcare qualifications.
Rooms ► View all
Adults-only Double Sea View
These contemporary adults-only double rooms come with a balcony that overlooks the sea. Plus, you'll also find air-conditioning, Wi-Fi, and a flatscreen TV. These rooms are located in the adults-only area of the resort.
Adults Only Double Swim Up
These modern adults only swim-up double rooms come with a pool view. You can be first in the pool with these contemporary, swim-up double rooms. Plus, you'll also have air-conditioning, Wi-Fi, and a flatscreen TV included. These rooms are located in the adults only area of the resort.
TripAdvisor Reviews Show more reviews »
Another good Sensatori family holiday
If you could award half stars I would give this hotel 4.5 stars but seeing as you can't I have decided to give it 5 stars. The main reasons why I think it deserves 5 stars is: 1) Great location and great beach accessible from the hotel 2) Great staff - without exception the staff are helpful and friendly. The two guys at the Sunset bar who sang songs and joked with my daughters are stars. 3) Cleanliness - the hotel is very clean and the room cleandown service is excellent. We received two large free bottles of water every day. More than we could drink. 4) Great food - the buffet restaurants are good and varied and the themed resaurants also good quality. 5) Sunset Bar - I'm not sure I've been to a bar with a view as good as this. I also loved the DJ and his tunes. 6) The Retreat is a nice spot with lots of entertainment for the kids (Archery, Dancing etc) 7) Excellent kids club with movie nights, sleepovers and mad scientist sessions. My kids loved it and wanted to go back. The staff were brilliant. 8) Good gym and tennis courts If it were to improve I would suggest: 1) Better selection of wines on the premium all-inclusive. I thought the house red wine (the only free option) was poor (it's not even a Rioja) and this meant I had to frequently pay for bottles of red with my meal. Is there an option to offer more than one wine by the glass in the restaurants only ? The Senatori Crete wine was much nicer. 2) The service could be improved in some of the restaurants - e.g. Sunset restaurant didn't seem as coordinated and our meals didn't arrive on time. Now to address some of the gripes from other reviewers: 1) Air conditioning is weak - yes ours was too until we asked at reception and they turned it up. Does make you wonder why it's not turned up to max from the off but apparently they do explain this in the hotel documentation. Just ask and you will be cool all holiday. 2) Sewage smells - down the left hand side of the hotel there is some waste disposal going on and you do get a whiff as you walk past but apart from a few close appartments I don't think it's a problem. 3) Hills - yes it's on a hill and in the heat it can be a challenge. For elder folk I would suggest that this is not the place for you unless you are fit. 4) Room cleaning erratic - couldn't fault it and water was provided every day, thanks to Esther. 5) Lack of sunbeds and people getting their towels down early - yes this is an issue in the main pool and we also had to play the game at times but I would suggest going to the Retreat where there were always sunbeds. 6) Beach charging for beds - yes this is a public beach and they are ridiculously charged especially when they see your all-inclusive wristband. 7) Sea is full of seaweed - rubbish, it is crystal clear in places and we did some great snorkelling and saw some bif fish. 8) Rooms are small - ours wasn't (Room 811) and had a balcony overlooking the pool. Great room. 9) Check in staff are not friendly - must have got the wrong one because ours was very welcoming and very friendly 10 ) Restaurant booking service is not good enough - all you have to do is plan your nights and book 2 days in advance and you have no problems. I heard someone complaining that they couldn't get into a restaurant that night - book in advance and you will have no problems. 11) Rats running around - I didn't see any - saw a few large, black bees and there are a couple of house cats that mind their own business. I think some people make up these reviews. 12) Too many kids - yes there are a lot of families and I believe this is a family orientated hotel and I wouldn't chose to come here if I didn't like kids - surely people know what Sensatori is all about ? 13) The resort is filthy - don't agree with this. There was an army of workers who hosed and cleaned the public areas every day including the sun beds. Our room was cleaned thoroughly everyday including shower screens etc (thanks Esther again). 14) It's not worth the money - yes it's expensive but in line with other Sensatori resorts. We've been to Sensatori Crete which was full board and I'd say that they are on a par. Not much to choose between them although I'd say Sensatori Ibiza has the better location due to the beach. You have to cross a road to get to the Sensatori Crete resort. We've been to 5 star resorts in Thailand, Barbados and Mauritius as a couple (not a family) and undoubtedly Sensatori doesn't reach the standards of say the Banyan Tree but or a luxurious, all-inclusive holiday I'd say Ibiza Sensatori ticks a lot of the boxes.More
A nice hotel but NOT Sensatori's finest
Ok so to begin - there are some very positive things about this hotel and I'll get to that. However, if you've been to other Sensatori resorts before, you're going to be disappointed with this one. So the positives, of which there are plenty: 1. The food in the buffet is great - we are here with two kids aged 3 and 7 and another couple with two kids the same age and everyone has thoroughly enjoyed the buffet food and the food at The Retreat. Restaurants are clean, food freshly made and a great selection. Desserts are yummy and kids' ice cream is also great. Staff in the main hotel really friendly and great with the kids. 2. The hotel is clean and tidy - I have no issues with hygiene here. 3. The Retreat is super - aside from the location. Two proper swimming pools plus a massive fun pool and splash area, plenty of sun beds, kids can snack all day long and guests can help themselves to soft drinks to save queuing at the bar, plus freshly made proper milkshakes all day long that you can just pour yourself. Ice cream galore and fruit too. Amazing. 4. Sunset bar is lovely - if you can get a seat 5. Rooms are nice with plenty of space - nowhere near enough wardrobe space but we managed. 6. You get fresh water and milk replenished every day which is nice. 7. I have found all the families here to be really nice, yes there's a lot of children (not surprising) but the majority of them are polite and generally well behaved. Now the downsides: 1. My biggest issue is the fact that the kids pool is nowhere near the kids club. What's the point in a 20 minute round trip from the Retreat to the kids club to have to go back 40 mins later??? Plus, they don't mention the distance at all in the literature and only when you arrive do you find out that the main hotel and kids pool is on two different sites. And it's up hill on the way, which sucked on our first day with young kids who'd been up since 2am and they just wanted to get in the water...telling them they had a steep climb first didn't go down well!!!!! 2. The main pool just doesn't have enough space around it for enough beds - it's just not big enough. 3. The layout is crap. Incredibly hilly, just moving from place to place is a complete chore with young kids in 33 degree heat. The main pool should be set by the main restaurant, but no it's actually by the Italian and the African restaurants, neither of which are open in the day. 4. Receptionists useless and don't speak English. 5. Restaurant booking system is fine as long as you're not attempting to book for more than four people. Palava if there's more of you. 6. They don't change the bedsheets. 7. It wasn't made clear to us that the T Beach was at an additional charge, I asked at reception and they assured me it was included in the AI deal. So imagine my surprise when we sit down to order and we notice the 120euro supplement! 8. When we arrived we were prevented from having a welcome drink because the woman serving the drinks didn't understand that we had just arrived and even when we tried to explain it, she argued with us and refused to let us have a drink. I managed to get my kids orange juice when she stepped away as I poured it myself. 9. No one showed us around or explained where or what anything was. We have been here a week and still have no idea where the piano bar is. 10. The Sunset bar is lovely but so crowded some nights we just didn't even bother because we didn't want to squish in between 700 other families 11. No hot snack bar in the main body of the hotel which is a shame. Aphrodite Hills had a snack bar where you could get a lighter lunch of hot dogs/toasties/pancakes/pitta etc that was open from 11:30am but the main hotel has nothing like this and it just means that if you're by the main pool you have to schlap everyone up to the main restaurant for lunch. 12. The beach is gorgeous but they charge 20euro per sun bed which is insanity and you get driven nuts by damn "looky looky" men and women the whole time. The upshot is that this is a nice hotel and we have had a lovely time BUT if you're going because you're used to the Sensatori brand, don't bother because you'll be disappointed - go to Cyprus instead, its flatter and definitely puts the guests first which I don't feel this place does unfortunately.More
Not worth the money- filthy
We are currently on our second day of our holiday. It's a nice resort- lots for the kids to do (5 and 3) however we arrived at the hotel at midday and weren't allowed access to our room until 4.15pm after having to really push the issue. Once we were in the room it became apparent they actually had barely cleaned it, the previous occupant had left behind a whole pair of contact lenses on the floor that had dried and shrivelled-Lots of hair in the bathroom, purple shower gel up the walls of the shower and lots of water marks from toothpaste holders round the bathroom. Did the staff care we wasted our entire first day nagging about needing a room so we could actually change and swim and start our holiday.... did they hell, they didn't care in the slightest! Were they bothered the room was filthy.... nope. They saw it as a real inconvenience we refused to stay in the dirty room that overlooked the chimneys and bins of the hotel. So second day was spend again roomless awaiting changeover (they did mop the first room when we demanded a full and thorough clean-'that was all!!). Overall for £4500 for 4 of us I'm not impressed. We have used Sensatori before and this hotel looks nice, but the staff are rude and unhelpful, food average and quite frankly we have wasted 2 days of our 7 day holiday on room issues 😡More
Average. Some postives and negatives, but all of us have tummy bugs
As per other recent comments on this site, I would suggest having previously stayed at the Tenerife sensatori, this definitely lacks any "star" quality. Positives include the great entertainment (including the singers) who are better (for me) than Tenerife last year. The piano bar is great and we found better value in this, than the main "set piece" events on the Stage. Kids love it - so please Tui, don't make the piano bar adult only! My son loved the guitarist and the singing in the lounge, where there was loads of "atmos" - better than Tenerife (given people could actually go in it with their kids makes a huge difference!) The kids entertainment and clubs were great as usual. Ok, negatives. The rooms are small for families. We were disappointed in comparison with regards to the quality accommodation in Tenerife. They feel like they've been constructed from ikea flatpacks, with very little storage for a 2 week stay. We even asked if we could upgrade to be told all room dimensions are very similar. A miserable bulky bathroom with a "climb over style" wall to the bath completes the ensemble. Not 5 star. The layout of the hotel leaves room for improvement. It is set on a hill. The best pool on the main campus is adults only and the family pool is cramped. The retreat is terrific for kids but is accessed by walking up the road, away from the main site. Food. Generally speaking the food is ok in the buffet but bookable restaurants pretty poor especially the Sunset which was terrible (buffet food recycled we felt). Unfortunately we've all had diarrhoea - (we didn't last year in Tenerife). I'm not sure the hotel is to blame as I feel there is a general issue with kids (and adults) grabbing buffet food (mainly in the retreat and the buffet) with their hands. I feel the clientele generally is a bit mixed and witnessed behaviour I wouldn't normally associate with this brand of hotel (that's me being diplomatic). I agree with the comments that this resort is letting the brand down to a certain extent and we certainly didn't feel it was value for money. Ibiza itself is fantastic and there are some good restaurants in cala tarida beach. More
don't let the bad ones put you off
Reurned this morning from an amazing 2 week holiday with my family and some friends (the children in the group ranging from 4-9) and we loved it! Ddn't want to go after reading reviews on here in the run up but an honestly say we loved it and don't let them worry you. We had a rubbish flight time and arrived at the hotel at approx. 3am but check in was swift and friendly, had a glass of cava waiting and was offered food but we just wanted our beds. When we got to our room we were shocked at the size, it is small and wardrobe space is limited however we hardly spend anytime in there so just got on with it, it didn't affect our holiday in anyway. Air con isn't the best but we left our spare key card in room while out and then it was fine. Beds were a good size and very comfy. Food here is delicious could not fault it! So many different things to try and it was possible to eat really healthily if you wanted too. As we were there for 2 weeks, we ate out a few times to break it up a bit however if I had stayed less I think you wouldn't need too. Tapas restaurant in sunset area was lovely, and its nice to be served so that when you are with your family you can all eat together rather than up and down at the buffet with the kids. We spent most days at the retreat as lots of stuff for kids to do there, ours loved the football and harry is great with the kids. The panic over the walk amazes me! We were in block 1300 and took us maximum 5 min to get there and less to get home (downhill) I enjoyed the walk. Those with mobility issues, possibly the resort isn't for you, but lots of people just being lazy and moaning. If you were there by 11 you are pretty much guaranteed a sunbed. Nice selection of food available there too so you don't need to go back to the main buffet for lunch. One suggestion - some music around the pool would be nice. We did have a couple of days round the family pool, which was nice but we preferred the retreat. They could do with more staff at the family pool, staff are rushed off there feet and can be a bit if a wait, and tables/rubbish not cleaned as quickly as over at retreat, but staff are doing their best. Also had a couple of days at the beach which was lovely, but do take money and a couple of bottles of water with you. They must be making a killing on sunbeds! enjoyed it though, its a beautiful sea and plenty to do-pedaloes/massages/crabbing on rocks. If you don't go too far down the beach then you can easily walk to tbeach in the hotel for your all inclusive lunch and then head back again. Food and service was good there. Can recommend Spanish platter or tuna pitta. The hotel is big and spread out on a hilly area, but this didn't bother us at all. Of an evening, after dinner we used to go to the sunset bar for drinks and to enjoy the beautiful views, then head down to the main area with the entertainment on and finally into the piano bar. Entertainment was always singers and was ok but singers in piano bar were our faves, esp Dom. Not much for kids to do in evening, but ours made friends and made there own fun. We did put them into kids club for the sweety party one night but they found in a bit baby-ish. The best thing about the hotel is the setting, its wonderful views of Ibiza really are lovely. It probably isn't quite a 5 star (4/4.5) but with a few tweaks it could be and you will still have a great time regardless. Think this review sums up most things and hope it helps, think sometimes people complain a little too easily or a little too soon. We don't like to return to same pace twice, too many places to see, but id def recommend and want to try other senstori's now.More
Emma W, 1637597
Things To Do View all »
People who looked at this hotel also viewed...
Items marked with * incur extra charges which are payable locally
This resort is located on a steep hill with no lift access to the main blocks.