These bright and colourful 1-bedroom apartments with a limited sea view can sleep up to four, extra beds are in the lounge. Maximum occupancy is three adults or two adults and two children aged 12 years or under. They come with a kitchenette complete with a fridge, kettle, hob, toaster, coffee-maker and microwave. There's a fan, pay-per-view TV and a hairdryer on request. Maid service is five times a week, towel change is three times a week and linen is changed once a week.
This was our third visit to the Colina Mar, our fourth is about to be booked and we're looking forward to it already.
There are so many conflicting reviews on here so I'll give you our opinions as they pop into my head !
Firstly, you get what you pay for, I've looked up several other Hotels in Puerto Rico that do all inclusive stays but they've not got the views nor two pools to choose from and if they do, you're going to pay a great deal more.
There certainly is a variety of food at meal times and for the price we paid was nicely cooked and suited us. If I was to be critical then I'd say we'd have loved an apple crumble or a sticky toffee pud and custard now and then, but we're not in the UK so that's that.
We had some ants that tried to enter the apartment but the cleaners leave a pest spray in the mop bucket so that soon put a stop to that. Self help and common dog.
I read one review where the person left their dishes for the cleaners.... SERIOUSLY ?!!!
The whole place is blitzed every day and the cleaners do a good job, sheets and towels changed when dirty or at least every two days, no complaints.
We always book when the kids are at school so this review covers that period and before the Netherland folk descend on the Island, I gather there's quite an influx. So with that in mind I can say that all our holidays have been quiet and peaceful.
There was a minor hiccup this time though when a huge family appeared, the staff, to their credit, coped well despite what most folk there saw as intimidation, bad manners and rowdiness. They were definitely the talk of the Colina Mar. However they did apologise to everyone within shouting distance when they made their move from the 'quiet' pool to the larger child friendly pool area.
As I said we're there when it's quiet and we had no issues in getting our favourite two sunbeds or a couple of brolleys by the small pool.
We don't go out of our way to mix but we met some lovely couples, one such couple took our advice to eat at Olas Locas on the pier. On our last night, the restaurant was supposed to close at 10 pm but stayed open until we left at 1am, we had a great evening and thick heads for our return flight a few hours later... cheers and thank you for the invite to the Piano Bar ! :)
The air con in the room consisted of a portable fan, you know when you book there's no air con so why does anyone moan ? Neither of us had any problems and with the fan situated at the end of the bed it helped us have some pleasant, cool nights.
The staff in the main office COULD be viewed as being stand offish but to be honest they were very friendly to us, they obviously have to put up with a lot of ignorant people, we certainly seem to be tarred with the same brush unless you prove otherwise.
One couple we spoke to had managed to move apartments 3 times in order to find their quiet spot away from the aforementioned crowd, had the office staff been unapproachable, miserable and unaccommodating I doubt that would have been allowed, perhaps they just reflect what they see.
Anne, who's the travel representative is ever present and available to chat to when you need help or advice.
I'd best mention the cats, or maybe the lack of disgusting rodents as they were conspicuous by their absence. If you pick fish for your meal then yes, you might have a couple of cats sat nearby looking as angelic as they can but they don't jump up or rub your legs etc. We only managed to stroke one as they won't let you anywhere near them. They certainly seem to be managed as there was a lady who was dealing with one or two a couple of evenings we were there.
I guess the entertainment should also be mentioned, I looked at the best hotel in Puerto Rico I could find and even there folk were totally cheesed with the entertainment.
We find any entertainment being offered a bonus and if it's cr#p then it'll be time to take a wander to the Europa Centre. The magic show's funny, the easy listening music is quiet and... easy to listen to, the bird show's brief and a money spinner for the hosts but so what, Gamal John is excellent and also sings in the Europa Centre. I'm sure there's more.
Some of the apartments have the bedrooms at the front and some at the rear, if you are bothered about noise, the main commercial centre in the town is a tad noisy, you could always request a rear facing bedroom.
We like it there, we know what we're going to get for our money so we're eager to return, in fact we've met so many couples who do, that it's not hard to see beyond some of the bad reviews on here.More
rotor777, Somerset, United Kingdom
Punches well above it's weight!!
First and foremost, if you are looking for a 5 star of the 2 star's and in a hurry to book an apartment in Gran Canaria, then do not hesitate, just go and book one of these apartments. If you would like to find out a little more then please be my guest and read on... To understand a review I believe that you need to relate to the person reviewing the product and also there circumstances. I have just come back from the Colina Mar Apartments which I stayed at, with my wife and 19 yr old son, 28th Sept to 5th Oct 15. We are not particularly fussy eaters and will give most things a try. We go with open minds but did look at reviews before booking and must sincerely thank Gail W for her review, as this was the one that I believed I could relate to and so went with. I just cannot relate to some of the other reviews but if that was your true feelings of your experience then so be it. I am basing this review on the money that we paid in relation to what we received. I booked the holiday independently through Travel Republic and paid Â£508 all inclusive for one week for 3 people, not including flights and transfers, as these can vary drastically.
Apartment:- Our apartment was upon arrival,(midday) ready for use as the gentleman in reception rang housekeeping and confirmed, slightly to my dismay it was situated straight across from the housekeeping service area and laundry (314). Upon entry to the room we had one bedroom with two single beds together and a kitchenette with a pull out sofa for another two. A balcony with the most gorgeous view soon replaced the view from the front door. Storage space in the bedroom with a built in wardrobe, a dressing table and a fan, were complimented with two extremely comfortable mattresses. Can I stress at this point, if you want AIR CON then book a room or hotel that has it, please STOP grinding on about it. Having said that, the fan used in our room was absolutely fine for this time of year. My wife has a phobia about anything that is alive and crawls or flies. I am pleased to say that we were not bothered at all with any such creatures, which surprised me given the hot weather. The room had a flat screen TV which you could no doubt have rented the remote for but we chose not to. However for anybody who is not a couch slouch, you will know that a TV has buttons on the side, press the ON button and hey presto, scroll through and you will find some English/American Channels along with children and Sky News for free. The apartment was fully equipped with fridge, electric kettle, toaster etc and a cleaning pack with washing up liquid. We did not use anything though and had no food crumbs in the room, perhaps why we had no ants or other crawlies. The large bottle of water in the fridge upon arrival was a nice gesture and the towels were changed every other day, even the day before we left.
Food:- This one seems to be a very subjective item and I will tell it how it was for us. Let's get this straight YES there are cats that roam around and you will find these in a lot of places. They serve a purpose and I can gladly say that I did not see one cockroach, I am sure others will say different but that was my experience. We chose to ignore the cats as the staff would want you to and had no bother. Breakfast, a choice of fresh fruit, tinned fruit, yogurts, muesli, cereals, bacon, sausage, egg, tomatoes, beans, boiled eggs, scrambled eggs, toast, jam, honey, fruit juices, tea and coffee. Did somebody say there was NO selection...you wanna go spec savers people!! Here is a tip for the bacon....it is Spanish!! That should not come as a surprise, so pick up with tongs, allow to drain excess fat and put on plate, take to table, cut all excess fat from bacon and then enjoy a most delicious smoked bacon, sorry but some things you just need to work at in life. Lunch and Dinner followed the same array of choice with a selection of salads, meats, fish, mussels, pasta, paella and a Mexican, Chinese, Italian and Mixed Grill night with lamb chops and entrecote beefsteak. You really do the kitchen staff an injustice in my opinion, if you say that you had no choice!!
Staff, Bar and Pool:- Just say HOLA to any member of staff and they will gladly smile and return the gesture. We witnessed the pool area and pool being cleaned every single night of our stay, as we were always at the bar at the time. It is a salt water pool, which I was very dubious about having never used one before but I need not have worried, in fact I preferred it to chlorine actually. Ellie (when Irish eyes are smiling), Jose (very very nice), Pedro and the rest will gladly make you welcome but please and thank you, go a long way to striking up a relationship. These are very hard working people who will go out of their way to make your stay a memorable one. If Ellie and Jose were a double act there would be no need for any animation. The pool bar will close for 30 minutes from 6pm to 6.30pm, so think smart and just order another drink before 6pm...Yes life can be that easy sometimes.
Entertainment:- Mmmm if you come here thinking that this is Butlin's in the Sun then you will be very much mistaken. It is what it is. We enjoyed sitting out in the lovely warm air at night and just using the singer/musician as background music while we chatted with new friends. The Europa Centre is just a minutesâ walk away and is a collection of bars with entertainment etc and is open until 3am if you want lively. A pint of local is 1.50/2e or you can get Carling or Fosters for a bit more.
Resort:- The beach and resort centre of Puerto Rico is situated around about a 30 mins walk away or 3.75 by taxi. The Hotel Puerto Azul just below the Europa Centre has a set of steps at the side of it and will lead you straight onto the beach, 706 steps to be precise. We walked down them twice, which was a very pleasant walk but not for the infirm, I'm afraid and back up them once. It is without doubt an exercise and a half for the calf muscles. The beach is wonderful, set in a very secure sandy bay with loungers etc everywhere. It is absolutely brilliant for families with very safe bathing in the sea. Now if you go to the beach you will encounter Holiday Information Reps. These are hard working people trying to make a living. They do this by offering you free trips here and there. YES you know what I'm talking about....if you go to look at Time Share! or Holiday Vacation Club. Now this years ago in my opinion was sold to too many people you found it of no use. The act of selling this appears to have been cleaned up over the years and you are offered the chance of going to the Anfi Beach Club Resort. This could be of benefit to some but not all. We went for one morning and had a great time looking around. It was not for us but we received free tickets to go to Morgan on the boat, which we chose to use on the market day of Friday and had a fantastic time out...so a BIG thank you to Emma the Holiday Vacation Rep.
In General:- we booked the Travel Republic transfer from the airport to the Colina Mar and had no issues, if you want a direct transfer from airport to hotel, then book a taxi, otherwise enjoy the coach ride as you will probably see some of Maspolamas and Playa del Ingles. We paid very little for this great service. We found the areas around the apartments to be kept generally clean and of a good standard. We did not pay for 5 star but what we received in my opinion was a 2 star punching well above its weight. Would we go again.......As long as the Colina Mar stays within our price bracket, I would not go anywhere else on the Gran Canarias. I hope that this review, whilst lengthy (lol) as gone some way in helping you and whatever you choose I which you as happy a holiday as we had and our stay at Colina Mar.
Tiggr123, 100 Acre Wood
Stayed here for a week all inclusive end Sep, our 1st time all inc so didn't no what to expect food from early breakfast to late dinner was lovely, they had a wide range to choose from. The staff were lovely and the view from each room was unreal, . Would def recommend More
The hotel was disappointing as we were all inclusive and only ate there once in 11 nights because there was a lot of stray cats at the eating area looking for food. The food wasnt the best either as there wasnt a lot of variety. The hotel did not have air conditioning and was too hot too sleep most nights. We also had a lot of ants in our room and after one night of eating a take away the ants were everywhere even in the microwave! The location of the hotel is really good and the staff are very friendly but i defo wouldnt go back ever again! More
Amazing views, spacious and well equipped room. Good pool area out of peak season and short taxi ride or 20 minuet walk to town centre and a choice of 2 beaches! (Amadores beach is very nice)
BUT! We have came to this hotel paying extra for all inclusive hoping to eat here most nights and sometimes during the day.. DONT come all inclusive! Food is terrible and the choice is limited. Drinks are ok, only spirit mixers, local beer and wine available on all inclusive but you have to drink a lot to feel the effect!
If you are looking for a hotel that you can explore what Puerto Rico has to offer, stay here! For anything else other than that, stay somewhere else.More