Cordial Mogan Playa  

This place offers 2 big pools and easy access to the beach. And pretty Puerto Mogan is just down the road.

The rooms here are laid out around courtyards and terraces. And surrounding the buildings are lush gardens that are home to 2 big pools. There’s also a pair of buffet places with cook-to-order steaks.

You’re a 10-minute walk from the beach, where the waters are calm, shallow and child-friendly. And it’s the same distance to Puerto Mogan’s harbour, known as Little Venice for its bridges and pretty buildings.

TripAdvisor Traveller Rating

Based On 2497 reviews

  • Official Rating
  • 9Buildings
  • 5Floors
  • 487Rooms
  • Lifts: 16, 2 in reception and 2 in each of the other 7 buildings

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Food & Drink

Dining options Breakfast Lunch Evening meal Drinks Snacks, Icecream
Full Board

Buffet breakfast, lunch and dinner.   

Half Board

Buffet breakfast and lunch or dinner.   

Facilities ► View all

Inagua spa*

With outdoor flotarium, massage, sauna and spa treatments in private cabins.

Tamarona buffet restaurant

For breakfast and dinner. Offering house wine, draught beer, soft drinks and water with dinner.

New Freemotion Hike & Bike Centre *

Selling bike rental, hiking tours and guided walking tours.

Rooms► View all

twin room

Twin room sleeps up to 2 adults and 1 child up to 12 years old. Rooms are acclimatised, with DVD player - DVDs can be rented at reception and a minibar/fridge on request.

junior suite

Junior suite sleeps up to 3. Rooms are acclimatised.

TripAdvisor Reviews Show more reviews »

Somewhat disappointing

My husband wanted to surprise me with a trip to Puerto Mogan as we had visited there before and I loved the harbor area. So I was delighted to be going to the Cordial Mogan Playa Hotel. While the grounds are immaculate and the architecture and buildings are lovely, was very disappointed we were away from the sea and the views of the sea...The employees are absolutely wonderful and very helpful, food was quite good and lots of variety. There just wasn't the "buzz" that we have experienced in our other stays at various Hotels on the Island. All in all it was okay but we will not be returning for a second visit...More

Dublincouple721, Billings, Montana

Jewel of Gran Canaria

If there is a Jewel in the Canary Islands crown, then it has to be Gran Canaria, and in particular the Mogan region. This is were Mogan holds an ace up its sleeve in the guise of The Hotel Cordial Mogan Playa. A truly wonderful oasis of tranquillity, coupled with its unique blend of Canarian hospitality, its picturesque layout and its central locality. The Cordial Mogan itself is situated right next to the beautiful working harbour of Peurto Mogan and its marina accessed via its complex of narrow lanes and flowered walk ways known locally as little Venice. This Hotel is ideal for families of all ages or older singles/couples. This is my 3rd visit to the Hotel Cordial Mogan Playa as it never fails to disappoint. I come here every year with my elderly parents, and we are treated like we are the only ones here. The staff are friendly, helpful and polite without being intrusive. We had booked two superior rooms next to each other and I asked for a preferred block and floor and they said they would do their best to accommodate, which they did. The rooms are a good size and layout with a functional bathroom which is spotless. We asked for rooms in block D as it is out of direct sunlight all day as my father suffers from a skin condition. If you love the sun, then ask for blocks A or B on floors 4 or 5. Disability is not an issue as far as I could see, and the Hotel and its staff seem to have every eventuality catered for, from access to the pool areas to the surrounding gardens and hotel complex. The amount of lifts here is amazing, but if you need that little extra help then there is always a member of staff nearby who are always happy to assist. In the public areas they have 2 large heated pools, both of which have an artificial sandy beach area. Its not really play sand, and I’m sure its for effect only, but still, its nice. For those of you who just can’t leave fitness at home for a while, they have a well equipped Gym, tennis court and Spa centre. To those individuals I say.....get a life.... you’re on holiday....relax, chill...do nothing. There are plenty of sun loungers with the added policy, that if you leave your towel or towels on them unattended for 90 mins or so they will be removed by staff and put in the laundry basket. Brilliant I think.....stops all that sun bed hogging. Unfortunately there are always those who think the rules don’t apply to them, and still persist in leaving a towel,towels or a book on a sun lounger. To those individuals.....and you know who you are....get a life. If it really means that much to you to have YOUR spot in the sun, buy a place out there, don’t spoil it for everybody else. Note: (you are given your own swimming pool towels when you arrive) The grounds are made to resemble a Canarian Village, or so I’ave been told...and beautiful they are too; with everything from singing canaries to flowering cacti, and several ornamental water fountains around for good measure. They even have a large aviary containing some 20 or so canaries who seem perfectly happy, and are forever chirping their merry little hearts out. Enough to melt the heart of even the angriest holiday maker who has just found out that the sun bed they had dropped their towel on, has been taken by someone else as their towel has been removed.... HA HA....serves you right. Bed reserving is not tolerated here. Right......lets talk food. If you are on a diet, thinking about a diet or have just come off a diet like me then maybe its the salad bar only for you, as the culinary experience here is varied enough to keep even Gordon Ramsay quiet. The selection at both breakfast and dinner is vast in the main restaurant. (buffet style) You are offered a choice of seating time 18.30 or 20.30 for dinner in order not to over crowd the place at peak times....it works brilliantly. Outside of this you have various eating options to choose from, like Tamaragua which does drinks and snacks but also buffets some days. You also have Fula’s which also does pool snacks and drinks. Finally we have Guayres restaurant which really is something special....not cheap, but then, what really good restaurants are? As a special treat.....why not do the behind the scenes hotel tour to see all the hard work that goes on in order to make your holiday so special. Sundays at 11.00........takes just over an hour but well worth it....and its free. Would I come back.......most definitely.More

Julian S, Bridport, United Kingdom

A very special hotel

I did want to add my thoughts to those of the many people who have left reviews on this hotel. Like many before me, I am giving the hotel a five-star review, but did want to show my appreciation for this by giving in in-depth and frank review that, I would hope, help a few people with some of the points that the brochures do tend to leave out. So I will try to put some order to the forthcoming chaos in my usual way, which is by categorizing the points in order that I feel you might need. We stayed Half Board, and the review is based on this choice. Location I won’t go on about this too much as this is supposed to be about the hotel, but realistically, everyone needs to know a bit about the village their hotel is located in right? Located in the Mogan valley, Playa De Mogan is a charming village that once was probably a fishing community. This is long gone, replaced by a marina that is home to some pretty expensive sailing craft. The marina has a huge range of shops and quality restaurants along its edge, and some very beautiful lodgings that appear to be a combination of private residences, some rental apartments and more shops. Bouganvillia grows throughout and a walk through this area is well worthwhile and very picturesque. While you are there, grab a sangria, I can recommend the Café De Mogan and their Plato de Canarias. By the hotel A walk of no more than 100 metres outside of the hotel's reception area takes you to the shopping centre where you will find sports shops, clothing boutiques and a Super Dino supermarket. Parking The Hotel Cordial Mogan Playa offers its clients free parking in a secure garage under the hotel, ideal for those renting a car for the duration. All you need is your room key card to gain access and egress is automatic. Reception By far and away the most polite and helpful Reception staff I have come across. The moment we arrived we were offered a drink…Cava, Orange Juice, Water….what would you like? We were taken through the meal times, given some information about the hotel, but not so much to be swamped, given pool towels and instructed on how they could be changed and then we were politely asked if we would be so kind as to park our car in the garage before we were taken to our rooms. A porter then took us, and our bags on a brief but informative tour of the hotel before taking us to our room and bringing the suitcases in for us. No tip appeared to be expected but we insisted he took something for his trouble. One thing we did learn from our porter was that it appeared that a lot of the staff have worked at this hotel for a long time, we felt the staff were well treated and actually aspired to work at the Hotel Cordial Mogan Playa, I could be wrong. The room We had a standard room. The rooms had two single beds, two comfortable chairs, a desk, a dressing table with mirror, a large wardrobe, bath, shower, sink and separate WC. The room wasn’t huge, but it was more than adequate. There was a balcony with the expected patio furniture and a 32” flat screen TV and a DVD player. A range of toiletries were already available in the bathroom. There is a locally payable safe large enough to hold your Kindles and iPads but not a laptop. Suites are available too but I won’t comment on this as I did not have first-hand experience. Wifi is available and free, it's not fast, but perfectly adequate for basic needs. Obviously you have to realise that getting wifi around a hotel this complex isn't without it's hurdles, but I understand that most can get wifi on their balconies if not inside the room. I understand kettles are available from reception, and there is a fridge in the room, but needs a key to gain access. I'm unsure if the last two points are a chargeable service as we didn't need them. Grounds The grounds are probably the hotel’s best feature. Outdoing many gardens in so many ways. In fact, the best way to describe the hotel and it’s grounds is “village-like”. Paths and walkways mingle through immaculate gardens, most plants are labeled and many cats wander and sleep in the shade of the palms. The hotel sprawls a larger than expected area and it is possible to walk to the town through the hotel grounds rather than exiting through reception. On the way there you will pass the pools, the Spa, the second café/restaurant, the Church (yes, a Church!), a Dive Centre, Bowling Alley, Tennis Courts and Gym. Re-entry is via your keycard. Pools There are two main pools; one quiet at the top, and one noisier further along. Noisy doesn’t do it justice though, it’s simply water-based exercises for half an hour or so. Both pools are heated and salt water based. They don’t use chlorine in the pools at all which is a welcome improvement. The top pool does attract an older clientele with younger families with kids tend to enjoy the lower pool. There are two whirlpool baths and a paddling pool, plus plenty of showers around the pool for before and after your dip. The hotel operates a 90-minute sun lounger policy, if you place towels on your lounger, the staff will remove them if you’re not back within that time frame. But really guys, unless you’re German there is no need for this idiotic system of reserving sun-loungers. When we were there the hotel was full but there had to be 4 loungers for every person there. Whether we arrived at 10am or 3pm there was always a lounger in the sun, in a nice position available. By mid-morning the bar staff will have deposited wifi call buttons on your little table that you can use to order drinks during the day, go ahead and order as it goes on your room for payment at the end of your holiday, just remember to take the passport you are given at check in with you, no cash needed here. Restaurants There is an award-winning restaurant on site. Anyone can eat there but it isn’t part of your half or full-board deal. That said, if you take your meal ticket in with you, you do get a discount. I cannot say if the restaurant is worth a try or not as we didn’t use it, but the menu is outside and if you fancy it then just book at Reception. Buffet (or “Food”) Food is always makes or breaks a holiday. It’s probably the next criticized part next to the room. Food is also the opinion of the beholder and one person’s perfect is another person’s poor. We’ve been to many hotels ranging from 2 to 5 star in the Canaries and we can honestly say this is quite likely the best we’ve seen. It would be impossible for me to cover everything that was available as the choice is huge. The buffet covers a wide area and is worth a look around before you load your plate. For the first time ever that we’ve seen, this, the hotel utilizes a two-sitting policy. There is an early sitting from 6:30 to 7:45 and a later sitting from 8:30 to 9:45. The earlier sitting is likely to be more popular with the older generation and those with young families that need to get the kids to bed. The later sitting is better for the rest of us, especially if you, like us, decide to check out the island via car rental, we got back very late some evenings but were still able to eat at our preferred later sitting. You do have to choose what sitting you want on the first night with the Restaurant Manager, and you are allotted a table for the duration so that you know where you are for the remainder of your stay. You can change table, and sitting if you like, you need to sort the former with the Restaurant Manager and the latter with Reception. It is also possible to swap Dinner for Lunch if you want to go out for dinner in the town. You will be offered a choice of dining room, conservatory or botanical gardens for your table, it depends on what you are after, and there are pros and cons for each, but there is no bad choice and if you decide your first choice isn’t so good, you can always ask to move. Wine is by the bottle, which you can cork for the next night, and everything goes on your room for payment at the end of your holiday. The Restaurant Manager only requests reasonable attire at dinner. A t-shirt and jeans is fine, but no shorts allowed, I think that’s fair enough. Cats As with many hotels on the Canaries, cats are tolerated within the grounds. They are timid and rarely like to be approached, but on occasion you are graced with their presence. The hotel goes a stage further offering the chance to adopt a cat. There is also an area close to the church where the cats are offered shelter, most of the cats can be found here, but we saw them almost everywhere at some point. Bars There are several bars in the hotel, the two pool bars and two in the main area, one by Reception and one down a level near the Botanical Gardens dining area. All offer and serve a variety of beverages including cocktails which are well worth the fun of trying. Hotel Tour The Hotel Cordial Mogan Playa are obviously very proud of their hotel. Every Sunday at 11am one of the staff offers to show you around the hotel. The first part is more of an orientation exercise, but the second is far more eye opening. You are shown behind the scenes and is well worth seeing. Unlike many hotels, everything is in-house, from the bakery, to the laundry. Recently the hotel has spent a fortune moving from a boiler based hot water system to a ground heat pump system. By the end of the tour you do feel like the hotel is doing its part to look after both their staff and the environment. Staff The staff are all very courteous, helpful and happy. Other facilities There is a lot to do in the hotel. Besides the above there is a two-lane bowling alley, a full spa, tennis courts, a gym, a dive centre and cycle rental. Bottom Line We were more than impressed by this hotel. It feels like a proper 5 star hotel despite it only having an official 4+rating. I am unsure why this hotel didn’t make he full 5 star, and don’t let it put you off, you will not be disappointed. The above points put together as a package really does make this hotel, and you, feel special, and after all, that’s what we’re all looking for isn’t it? Would we go again? Oh yes! In fact it’s a certainty. With so much more to discover on Gran Canaria, as a base to do this, this hotel takes some beating for value. I'm more than happy to give this hotel 5 stars as many others before me has done. We all read these reviews and at times often come away with more questions than answers, but in this case, I really so feel you would have to be super picky to think this was a bad hotel. The best hotel in Playa De Mogan isn't a surprise, it really would take something new, and very special, to beat it.More

Steven E, Peterborough, United Kingdom

Christmas break

A good Christmas break, all things considered. Hotel is nicely located (not a tawdry resort) and fairly peaceful. Feedback would be to keep noisy kids (and adults) away from one of the pools. And be more strict about stopping people 'reserving' loungers. To be fair, the hotel tries. Food was fine for a week, but could get boring for a longer stay. Excellent idea to give people the same table every night. Grill was good. Excellent breakfasts. Have your eggs as you want them. Cleaning of room sometimes not done until late afternoon, which was a little irritating. Bars and restaurants nearby, so you are not tied to the hotel. Overall, probably not one for couples wishing to have a quiet break, but a nice hotel nevertheless. One tip: ask if your room will get sun.More

Tin586, London, United Kingdom

We will return!

We have stayed four times in Puerto de Mogan, the latest two at Cordial Mogan Playa, and we will return. We really appreciate all the plants and flowers, it feels like a nice botanical garden. We ate one lovely dinner at the top restaurant – Los Guayeres, wonderful food and friendly and attentive staff. The breakfast buffet is absolute enormous, with omelet-chef, lots of fruit and everything you could think of. Two nice pool-areas with lot of space is nice. The rooms are good, it will soon be time for updating them. The gym is ok, soon time to renew. The most important asset for the hotel is their absolutely wonderful staff, who makes me feel like I could ask for help with almost anything – with a big smile! We will be back!More

Eva S, Stockholm, Sweden

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