Cordial Mogan Valle Apartments  

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The Cordial Mogan Valle Apartments are tiered into a hillside, in front of a series of mountains. They’re handy for getting out and about – it’s a 15-minute walk from Puerto Mogan Beach, and a 20-minute stroll to the restaurants down by the harbour. The complex's 3 lagoon-like swimming pools make the most of the great views. They’re set in palm-freckled terraces, and edged by a bar that serves up water-side cocktails. Elsewhere, there’s a state-of-the-art spa. This tranquil space features sensation showers, a cold room and a floating cave, alongside a string of treatment rooms where you can indulge in the likes of chocolate body wraps. The apartments are bright and spacious, and they’re decorated in shades of blues, greens and browns. Each one comes with a big balcony furnished with mesh tables, sunbeds and a private shower. Modern kitchens are also part of the package.

TripAdvisor rating

Based on 1054 reviews


  • Official Rating   
    3 Keys
  • 12Buildings
  • 9Floors
  • 21Lifts

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Food & Drink

Bed and Breakfast

Buffet breakfast.

Self Catering

Food and drink aren't included in your holiday package.

Dining options Breakfast Lunch Evening meal Drinks Snacks, Icecream
Full Board

Buffet breakfast, lunch and dinner.   

Half Board

You'll be able to swap dinner for lunch.   

Facilities► View all

Spa*

With cold room complete with ice shower, shower of sensations, sauna, steam bath, Jacuzzi®, floating cave, body wraps, massage and more.

Buffet restaurant*

With show cooking in the evening. Full Board option includes wine, beer and soft drinks included with meals in this hotel.

Outdoor family pool

Complete with children's play area and bar.

Rooms ► View all

1-bedroom apartment

1-bedroom apartment sleeps 3 adults or 2 adults and 2 children. Apartment has a living room and kitchenette with microwave, coffee machine and toaster, ceiling fan in living room and bedroom, outdoor shower, sunbeds, tables and chairs.

2-bedroom apartment

2-bedroom apartment sleeps up to 4 adults and 2 children, with a kitchenette, microwave, coffee machine and toaster. You'll also have 2 bathrooms, ceiling fan in the living room and bedroom, outdoor shower, sunbeds, tables and chairs.

TripAdvisor Reviews Show more reviews »

March 2014

we had a great time here. we would definitely book again. All staff are really friendly and helpful. the facilities are excellent. three pools, wow,and the pretty Puerto Mogan is just a short walk away. More

Warrenski, London

3 times returned and counting

Charming place.rooms large and clean. Yes, can be confusing to get to the first time. Same about the sunbeds. Curious to see towels appears before 7am & not used until past 12. Polite notices were left by hotel but not adhered to (notice said the time inspected & if still there in an hour would be removed). Spent most of time on large balcony, only going to pool as and when. Now children grown up not an issue but would have been with younger children . Only gripe in very hot weather is no air con built into room. Big fan of this lovely hotel though. Would return year on year. Staff lovely and helpful.More

WaveandSurf,

Great apartments, charming staff

We had a super couple of weeks in these apartments last April/May, had such a good time that we're returning in 2014. We love the Cordial Mogan Valle Apartments for its generous proportions, attentive staff, excellent service in the restaurant, clean public areas, variety of pools to explore or even just recline on our own balcony. Reception staff supplied us with a copy of local bus times which gave us the ability to travel to other towns without having to fork out a fortune on car hire. We also took water taxis to explore 3 more resorts and walked along the coastal path to the next taxi port for the return journey which gave us stunning views of the cliffs. The winding track up the hill opposite Cordial Valle was a regular work out for us, although ours was a more leisurely walking pace than the many keen runners. Another bonus of Cordial Valle is that when we got back from any of our days' activities we always knew that there'd be plenty of hot water for a shower - something that's missing in so many other hotels in the Canaries. On our last day the departure flight was around midnight so we arranged to relocate to a smaller room on the ground floor from 11am, so that the housekeeping staff could prepare our room for the next guests and we could enjoy our last day with all the usual amenities. However our half-board food ended at breakfast so for our last evening meal we paid for the hotel's bbq - a big mistake as the food was awful, such a contrast to all the lovely restaurant buffets we'd had up to that point.More

Sheila S, Lytham St Anne's, United Kingdom

It's the little things...

I was travelling with my wife and 2yo daughter. I selected Puerton de Mogan as we had some positive feedback from friends and it looked a bit more compact and 'natural' than some purpose built resorts in the Canaries. We arrived with Thomas Cook, one of only two families (the other an elderly couple) for this hotel. Without further ado... Service: Generally average at best. The housekeeping/janitorial staff were polite and said hello in passing. Check-in was a somewhat brisk experience, I did not feel particularly welcomed. Although the lady was professional, I wouldn't say she was warm or friendly. The same was true of the bar staff, not openly rude but smiles were in very short supply. More on the service below... Rooms: Fairly typical 1 bedroom apartment. Starting to show some signs of being dated but functional and a reasonable size, big bathroom. Despite requesting a higher room we were at least 2-3 floors from the top and as such had a smaller, more encroached balcony. I didn't sleep on the sofa bed but my daughter seemed fine on it. We left this out as per the comments of some other reviewers re. difficulty in folding away with bedding etc. One major letdown- an ant problem. We discovered these little creatures (I believe they may be Pharaoh ants, or similar) fairly quickly. Instantly this was a bit of a downer on the accommodation as it obviously implies poor standards of cleaning first and foremost. I left it a day in case we were being paranoid but it became clear there was a nest (?) nearby rather than a couple of rogue insects. At this point we informed the receptionist. There was a little kidology on their part but from their reaction it was clear that this is a common and known problem. We were promised that staff would attend to resolve but this never happened. Bitterly disappointing to be lied to and not be updated, or offered alternate rooms. I also mentioned this again at check out where they took a pretend 'note' but it was effectively a shrug of the shoulders. After the fact my wife was contacted via Tripadvisor stating they use a market leading pest control expert. Fascinating...why weren't they sent to our room?! Without labouring the point, you can imagine how distasteful and frustrating this all was, these are not cheap apartments either. Food/Drink: There was a bar café and a pool bar which were reasonable if fairly bland. We did not try any food, what I saw in the bar café was not particularly inspiring. Facilities: Obviously a big draw on holiday are the swimming pools...freezing! We were told these were heated. I complained as my daughter was shivering within seconds of entering the water of the larger pools on a sunny day. While the pools may technically be heated (to a very low temp), the defensive response of the receptionist upon my complaint was again unacceptable. It is ludicrous to tell a guest that something is the case (the pools being warm) when it patently is not. Discredits the staff and the property. Cordial need to understand that simply having the filtration system on is not enough...it needs to be maintained at a comfortable temperature for all. Of the 3 larger pools, the one closest the town is on balance the warmest. Childrens facilities- there was a kids club but the hours weren't great and it generally seemed a bit half-hearted, although the staff were enthusiastic. There were also a couple of play areas including a soft play, which my daughter enjoyed. General facilities- some general signs of wear and tear, saw some broken signage, glasses and rubbish were left lying, although we did see janitorial staff carrying out some maintenance works. Location: The hotel is located in a valley along from the town. It is a flat walk to the seafront but is maybe a little on the long side if you are infirm or have v. young children. There is a good supermarket (Superdino) just across the way which seemed reasonably priced if you are committed to self catering (we were a little indulgent!) Summary: All in all, I probably wouldn't go back to Mogan Valle as I feel they had their chance and didn't wow me...I would have enjoyed the trip equally in alternate accommodation. If I returned to the town, I would probably prefer to stay around the marina area, this seemed to have a bit more life and character. Another family could go here and have no problems so I don't want to be too harsh but the wiffy service definitely took the edge of what was an otherwise great week away.More

Jamezon, Glasgow

Hit or miss to get room key to work!!!

No complaints about the apartment but our room key didn't work well for the whole two weeks, had to keep swiping for ages to get it to work, three times we couldn't get in the room at all so had to trek back to reception, the third time the receptionist said perhaps the battery needed replaced, could they not be bothered checking that right away??? Felt some staff weren't interested which is a shame.More

Helen R, Dunfermline, Scotland, United Kingdom

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