Hotel Suite Princess  

This adults-only hotel gives you a peaceful pool scene and a beach on the doorstep. And the food’s first class, too.

The stylish Suite Princess is tucked at the foot of a mountain, just metres from sandy Playa Taurito Beach. Its 2 pools come with first-class sea views. There’s a seafront restaurant, too.

In the evenings, live acts take to the stage, or you can retreat to the piano bar for a quiet cocktail. When you feel like going further afield, there’s a shuttle bus to pretty Puerto Mogan, which is less than 5 minutes away.

TripAdvisor Traveller Rating

Based On 1661 reviews

  • Official Rating
  • 1Building
  • 9Floors
  • 304Rooms
  • 6Lifts

Couples

Stylish adults-only holidays, designed for two

  • Contemporary style
  • Great settings
  • Top dining scenes
  • Relaxed atmospheres
  • 20kg luggage allowance
  • Adults-only hotels

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Food & Drink

Dining options Breakfast Lunch Evening meal Drinks Snacks, Icecream
All Inclusive

Weekly gala dinner and late Continental breakfasts.  Selected alcoholic and soft drinks 09.00-24.00 - bar opening times vary.  Snacks 10.30-16.00, coffee, tea and cakes 16.00-18.00 and tapas 3 times a week.

Facilities ► View all

2 outdoor pools

With sunbeds and pool towels.

Wellness centre

With sauna and fitness room.

Themed evenings

Held twice a week, with evenings ranging between Spanish, Italian, Canarian and international.

Rooms► View all

royal junior suite with sea view

Royal junior suite with sea view have been recently refurbished and sleep up to 3. Included are slippers, bathrobes, a safe, fruit, wine and water on arrival and sunbeds on the balcony. You'll also receive the premium drinks package.

superior junior suite with garden and sea view

Superior junior suite with garden and sea view sleeps 2, with a 26-inch LCD TV, upgraded toiletries and amenities, bathrobes and slippers, fruit and wine on arrival, minibar stocked with mineral water and premium brand drinks, and a balcony or terrace with sunloungers.

TripAdvisor Traveller Reviews Show more reviews »

Lovely Hotel and Staff

We have just returned back from a week at this hotel. We had a lovely room, we had requested a high floor and we were allocated one on the 7th floor right at the end of the hotel next to the water park. The views were fantastic. We found the food at all meal times was very good with plenty of choice and as we had upgraded we were able to have the international spirits and bottles of wine. Even though we experienced rain on a few days we still enjoyed the holiday.More

Janice F, Walsall, United Kingdom

First class all-inclusive at The Suite Princess..

Having stayed in Puerto Morgan B+B in 2012, we had heard good things about the Suite Princess. Although we have never been all-inclusive in The Canaries before we decided to give it a go as compared with B+B it seemed fantastic value; we were not disappointed! We arrived in good time for lunch which was varied and tasty. We were also impressed by the attentive staff who were always happy to help and even demonstrate how to pour beer when the poor tourist could only manage a glass off froth! The supper options are good and varied only spoilt when you are unlucky enough to arrive at a busy time; too many people pushing and shoving and showing that they have no manners! The breakfast again is as above and the only negative is the erratic hot drink machines. There is always something going on in the day, we can recommend the Tapas Lessons; great fun and you get to sample them afterwards!! Evenings are interesting too with the resident Piano Man Niki who performs everything from Abba to Wet Wet Wet to Sintatra, just superb to Acrobatics to Flamenco Dancing; there is something for everyone. Overall well done to the Suite Princess, All Inclusive well done!More

AcepilotWinchester, Winchester

First all-inclusive holiday - hopefully not the last at this lovely hotel!!

I always try to give an honest objective review so readers can form their own opinions as people don't always like/dislike the same things. From leaving Manchester at approx. 10.20 am we arrived at the hotel at approx. 5.30 pm, having been transferred by coach through the tour operator. There were delays at Las Palmas Airport resulting from slow baggage retrieval but going through customs was straight forward. (It is worth noting that baggage trolleys were on hand, free of charge as distinct from Manchester Airport whereby they cost £1 and non-refundable.) Some travellers had opted to go by taxi transfer but it would have been helpful if they'd advised the tour reps. of this beforehand! The coach journey itself took five minutes longer than expected but it only had one drop-off en route. However, the return journey took 1 hour 25 minutes (not the estimated 50 min) as there were several pick ups from sister hotels etc., all in very hard to access locations for a coach! This meant that the driver was unable to use the fast route. I would suggest that mini buses should be used for these difficult to access hotels allowing the main coach to travel along the easier routes and this would also be less 'hair-raising' for its passengers. The coach drove up to the impressive hotel which has been built into the hillside. The road is level with the sixth floor of the hotel and Reception. It all looked very spacious and luxurious with its marble floors. Our coach load of guests descended on the two smiling receptionists who greeted us warmly. As we waited to be checked in, a lovely, cheerful member of staff greeted us with a choice of Cava or fruit juice which was most welcome. Whilst in the queue, my husband and I got chatting with two separate retired couples, one was returning to the hotel for the fifth time and the other for a fourth time. We already began to feel that we'd made a good choice since we are also retired. The actual checking in was easy once you got to that stage but we tried to speed things up by reducing the paperwork etc. by not committing ourselves to the extra charge of 12 euros each for fridge and safety deposit box per week (48 euros for the fortnight) before we'd had time to analyse the situation. It is worth noting that anyone who does not pay for the use of a room's safe would have no recourse to the hotel's insurance claims. So, once our 'silver bands' were attached to our wrists we took the smallish lift to our allocated fourth floor room. It was in a quiet area at one end of the building closer to the view of the dark sandy beach and further away from the restaurant, pool area and entertainment area. This suited us very well but it was a longer walk to the restaurant etc. once we'd left the lift. There are nine floors in all. The hub of the hotel is the first floor whereby you'll find all the bars, pools, sun loungers and parasols, seating areas and outside eating areas. Shaded areas are available in the Gazebo and various spots around the crowded pool area. Bedrooms are available on all nine floors. Higher rooms have a better view of the sea and some rooms also have views over the two pools - one being heated. These rooms tend to be positioned in the middle of the building. Our room was a junior suite which contained a double bed that seemed like an extra large king size ..... I arrived with back strain but I left 'cured'! There was adequate storage space for hanging clothes and several drawers and cupboards. The living area housing a double settee and single armchair, was divided from the bedroom area with a long worktop with chair in recess. A long sideboard housed an integrated fridge and extra cupboard space with mirror over. A tv sat on the sideboard and we were able to watch international sky tv but not much else, but that didn't bother us at all. The bathroom was large, tiled in marble throughout and was on two levels . The first housed a large washbasin with large mirror over and hair dryer. On stepping up to the next level there was a toilet, bidet and bath with powerful, easily regulated shower over it and had a fixed glass bath screen. There was never any shortage of water. Sachets of shampoo and shower gel were replaced daily, as were the two large and small fluffy white towels. Although the bathroom had a fixed hair dryer I preferred to use my own using the mirror over the sideboard but it required a European plug adaptor and an extension cable which I brought from home. There was no light over the sideboard and was quite dull even though there were lights on side tables around the double settee and the bedside. The balcony had a light regulated by the hotel and was switched off around 11 pm. It had 2 sun beds and a white plastic table and chairs with an ash tray. The towel rail was useful for drying out the two grey pool towels which were provided. I wished I'd known this as I wouldn't have taken my own thereby reducing the weight and bulk. We also discovered, quite by accident, that each 'silver' band guest is allowed to have one replacement pool towel during their stay by obtaining a voucher from Reception and presenting it with the used towel at the hotel's shop located on first floor in the foyer. Also, holidays booked through certain tour operators entitle guests to one free 1 .5 litre bottled water per day which are available at reception on request. Although water is available on draught throughout the hotel it could cause 'tummy ' problems. Someone we met described the hotel as being the equivalent of a cruise ship but on land. Not having ever been on a cruise I couldn't comment on this. However, apart from needing money for tips, which is obviously a matter of personal choice, food, most drinks (explain later) and entertainment are all included in the holiday contract. All meals were self-service buffet style. Room service was not offered but anyone wanting a waiter-served 5 course evening meal could make a reservation with the Maitre de in the main restaurant for a romantic meal on Tuesday, Wednesday or Thursday. Guests were allowed to do this once only per week. We didn't avail ourselves of this service as we were more than happy to serve ourselves from the vast choice of very good food in the main restaurant. The evening meal in the main restaurant was available between 1830 an 1915 hours. Even the most 'picky' eater would surely be very satisfied with the quality and vast range of food on offer in the main restaurant. Chefs lined up on the hot main course counter cooking the dishes as you watched. There was always fish, casseroled and 'grilled' (seared on a hot plate). This sometimes was a bit dry though. Meat was always on offer being 'seared" or casseroled or roasted. Other counters displayed the numerous salad dishes, vegetables, pastas, pizzas, variety of potato dishes etc etc. Mash potato appeared as a thick, sloppy purée but was delicious. A variety of desserts, both hot and cold, were there for the taking. If a guest has a particular dietary need that can be easily resolved by letting the maître d' know at least a day in advance. The main restaurant (located down steps or via lift from the first floor), looks out over the sea from the window area on one side of the restaurant. It can become quite warm especially when busy but I didn't cover my arms so it helped to stay cooler. There is a dress code for the evening - men are not allowed to wear shorts even if they fit below the knee, and people are expected to wear footwear at all times in public areas. In the evening , the range of attire varied - a handful of men wore suits and ties, or suits without jacket but with waistcoat. Most wore trousers with shirts or T shirts. More women than men tended to 'dress up', many with long dresses or cocktail dresses but equally so, many with more simple dresses, trousers and tops etc. so anything seemed to be acceptable for women. Tables were not reserved but anyone with larger parties could request that tables be adjoined to accommodate. This was especially the case when there was an occasion being celebrated and the staff decorated the area with appropriate bunting!. The small, white, square table was dressed with a narrow grey runner and and laid with cutlery and a paper napkin at breakfast and a linen one in the evening. There were two to a table but the tables were fairly close to one another but not ultra close so it was still possible to have a quiet conversation without disturbing others or being disturbed - but that depended on the guest's etiquette and whether they were hard of hearing. Breakfast in the main is from 0800 h - 1030 h, (late risers or those wanting snacks can obtain food in in the Tapas bar between 1000 h and 1600 h). Hot and cold breakfast was available in abundance. So much choice. For some, the fried bacon was a bit cremated. Perhaps the chef could accommodate those who preferred it less so. Eggs were scrambled, boiled, in omelettes or fried (over-easy or just one side). Baked beans, black puddings and HP and tomato ketchup were available for those who liked The English Fry Up. Toast could be made on the typical hotel style toaster which required the toast to be fed through three times before it was fully toasted. The choices were endless and too many to list. The white coffee for many was too 'sweet'. For those who drink tea it would be helpful if the fresh milk in the jug could be made available near the drinks machine rather than just in the breakfast cereal area. Lunch in the pool area is 1200 h - 1600 h. Guests are expected to wear T shirts and shorts or the equivalent and are not allowed to enter dripping wet. The food is on the lines of the evening meal but on a much smaller scale in terms of variety. Snacks and cakes are available in the lunch area between 1600 h and 1800 h. Coffee, tea and drinks are available throughout the day and evening, all self service. Entertainment is on a daily basis with resident Professional Pianist in the Piano/ Cocktail Bar on 5 days 1800 h - 2300 hours - the other two days being shared by another pianist (not as good) and the resident young Duo who entertain skilfully on their guitars and their quirky singing. This duo also performs under the Gazebo by the pool on a few afternoons per week - all very sophisticated and subtle. Cava is served to all the audience outside in the Gazebo by the ever-busy and friendly Hotel Suite Princess's Animation Team. The Hotel provides daily evening entertainment in the Bar Salon Princess which is open from 2000 hours to 2400 h. The entertainment usually begins at 1945 h till 2300 h when it is followed by a disco. From experience, these shows can be a bit 'hit and miss'. I can't understand how some acts can be so 'poles apart'. The acts vary in content: some tribute acts, some flamenco, some acrobats and more. The very worst in the two weeks was the Tina Turner and Friends tribute act when most of the audience began to walk out after the first song. The very best was the acrobatic display using the "Lion King" theme, which got a standing ovation with cries out for more. Still there was always the Piano Bar as a back up where many people preferred to be. People who enjoy ballroom dancing/jive/etc., either to watch or to dance, found it most enjoyable. It was almost like watching Strictly Come Dancing - some real professional some not as good but nevertheless having a whale of a time. The Sport Bar, open from 09.30 - 23.00 (not just for Sports TV but also for hot and cold drinks, alcoholic and non-alcoholic on draught) was available for all sports enthusiasts and all guests - handy before going to bed for a last night cap. Guests often sat outside the hotel in the evening and into the night, some engaging in card play or the likes ... It was certainly warm enough, even in November. Now to return to the cost of drinks : We were graded as 'silver band' guests which meant that all alcoholic spirits and liqueurs available to us were of the local brand and was included in the cost of the holiday. Likewise, white, red and rose wine, Cava and local lager beer, which were ok, were available on draught and also included in the holiday price. Whilst in the eating areas guests helped themselves to these drinks as well as coffee, tea etc. and soft drinks. When in the Piano bar and Princess Suite entertainment room, drinks could be served by the bar person. This resulted in Cava coming out of the bottle and tasted much better than the draught version. My point is that those who had upgraded and on the 'black band' grade would also have been given the same Cava out of the bottle. Black band guests were able to have branded alcoholic drinks. In theory, they were also able to order wine in the bottle at lunch and dinner but if they weren't satisfied with the quality they could order others but at extra cost. Having looked at the wine list it appeared to me that the bottled wines were still in the main Spanish with little choice. Talking about upgrading to black band it wasn't made clear to these guests that they were allowed to change their pool towels daily in contrast to once per stay with silver band guests. Daily bottled water and free wi fi was available with upgrades but we got that anyway with the Thompson deal. Black bands were not charged for the use of fridge and safety deposit box and they were also provided with white dressing robes and slippers. The toiletries were upgraded to bottles rather than sachets. When you look at the cost of an upgrade you can't help wondering whether it is worth it. The hotel's animation team provided activities and competitions which took place in and out of the pool including water golf,aqua gym., table tennis, archery, rifle shooting, tapas and other food demonstrations in which you were expected to take part. This all took place without the need for megaphones! All very civilised. The hotel had its own fitness gym - think it was free, in the main. Masseurs were available and I believe it cost about 35 Euros. The hotel had its general shop on the first floor as well as a hairdressers/nail bar and an exclusive swimwear etc shop. Everyday, in the foyer on the first floor, retailers would, in turn, rent a spot to sell their wares which included jewellery, aloa Vera products, hand-made glass ornaments, and hand-made sculptures and ornaments made of local natural products. These are useful for souvenir presents. The hotel runs a bus service once a day to Puerto Mogan about 15 minutes drive away - the road is not for the faint hearted being narrow with several hairpin ends with a sheer drop on one side. To travel on Fridays when it is market day requires a booking to be made at reception beforehand. We didn't go as past experiences of markets did not go down well. If travelling by public bus, there is a bus stop (The other side of the roundabout for No.1 and No. 33 bus to Puerto Mogan). It is about 10 -15 minutes walk to the bus stop from the hotel. They run every twenty to thirty minutes and cost 1.4 Euros one way per person. Going, I would recommend sitting on the opposite side of the driver and coming back on the same side as the driver .....slightly less scary. Puerto Mogan harbour is a pretty place and worth seeing. There is also a small Catholic chapel in the centre of the village at which mass is said at 1800 hours on Saturday evenings. To travel by taxi should cost no more than 8 euros one way. To travel by bus to Puerto Rico, about 30 minutes drive, go to the first bus stop at the first roundabout. No.1 and No. 33 bus will take you for the same single price of 1.4 Euros. This is bigger than Puerto Mogan but full of tat. The beach is better than at Playa Taurito and there is an even better one a short walk away along the Promenade to Amadeus - lovely white sand in a sheltered calmer bay. The public bus actually stops at Amadeus which is reached before Puerto Rico. Staying at Playa Taurito is great for those wanting an adult only base. There appeared to be more older guests but quite a few younger and middle aged. Some might feel trapped, especially the younger ones since there is not much going on outside the hotel. The hotel's steps lead down to the beach area and a small paved avenue along which are a few souvenir shops, restaurant and supermarket - a bit cheaper than the hotel's shop on some items. There, is a paved walkway across from this hotel where the Hotel Princess is located (sister hotel) which accommodates children. In between the hotels there is a water park, chargeable, and sometimes the noise from the screams from the children can be heard from the pool area but not often and not for long. For those who are keen on water sports at sea, there are many things to choose from at the beach. For anyone wanting to sunbathe on the beach without being overcrowded, there are sun beds and parasols available at 9 euros per day for 2 sun beds and a parasol. The sea can be quite vicious but is relatively warm. It would be much better if the hotel was able to create more space between the sun beds for more privacy, but I can't see how this could be done. Another point concerning sun-beds is that the hotel's rules clearly state that bed's should not be reserved but no-one heeds this rule as everyone knows there is a shortage of space and wants to ensure they're situated in their ideal spot, be it in or out of the sun. Putting parasols up for shade clearly upsets those around who don't want shade. All that is left for me to comment on is about the hotel's performance in general. It is run extremely efficiently. Tables are cleared of dirty dishes in a flash All areas including public toilets are spotless. All the staff, at whatever level, appear very happy in their work - one or two outstandingly so. Working in unison with Thomson's representatives all our wants and needs were met and we couldn't praise it more highly and would not hesitate to return, in the knowledge that we will be relieved of all the stresses and strains in the comfort of the hotel and being able to enjoy the warm climate in November. We have certainly returned rejuvenated. Thank you and well done to all.More

BEEGEE77, Preston, United Kingdom

A very good holiday

Our first time at this hotel but we found nothing to worry about. Nice big rooms, all overlooking the sea. The food was really quite good with a massive option, be it breakfast ,or lunch or dinner. The staff were always helpful. When we arrived our room contained a large double bed, but we had asked for twin beds, and In no time, the bed was changed. Everywhere was very clean, I notice clivep234 complaining about toilets there were two in the tapas bar, two outside the restaurant ,two in the main hall, never was there a queue for them. Entertainment was patchy some very good one or two awful. One thing that we noticed was the lack of NON Smoking areas this really was poor and difficult to find anywhere to sit without putting up with the dreaded smoke. All beer ,wine, Cava was on tap just help yourself any time of the day, soft drinks and food always available. The pools although not over big were quite adequate. Plenty of loungers. What a relief not to have to put up with screaming kids all day and night as this is an adults only hotel, great. We met many people from all over the world that have returned here over and over again, I'm sure we will do the same. Travelled with Thomson and found their rep and five staff always helpful. A good two weeks.More

homes4hounds, honiton

Mainly very good but.........

Views from room fantastic and what a great idea providing sunbeds as we spent most morning sunbathing on our balcony as did out naked neighbours!. The room although a little tired was spacious, very clean and everything we needed. Bed very comfy too. The entertainment, although not everybody's cup of tea was varied and very good in comparison to many other AI hotels I've stayed in. I should note the resident musicians, 2 young guys doing a 3 month stint were great and actually better than the main acts. Staff very good and never intrusive. Couple of negatives.....The main restaurant was very 'canteenish', bright lights, tables little too close and definitely not somewhere you want to linger. This was one of the biggest disappointments for us along with the so called Disco! As I said lots of variety with the entertainment especially if you can ball room dance, but some of us who do like a dance in the disco were forced to listen to a completely random and I have to say floor clearing play list curtousy of the entertainment manager or his staff. Please....select a decent play list, preferably from this century and take note when the dance floor clears!!! And a note to the entertainment manager...good music is universal and does not need to be altered for different nationalities. I am a bit of a foody but not fussy at all. The food was ok, fair to good, but not great and definitely lacking vegetables . A pasta station or something similar would have been good as would having tea or coffee brought to tables rather than the machines provided Some negatives but over all a very relaxing and enjoyable week and I would probably visit again.More

Lyndset C,

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