Hotel Riu Palace Maspalomas  

This grand hotel comes with a chic pool area and a serene setting right next to Maspalomas’ sand dunes.

This elegant hotel is separated from the sea by Maspalomas’ famous dunes – follow the markers through the sand and you’ll be at the beach in 15 minutes. Or you could just lounge by the two huge pools at the hotel.

There are three places to eat, including a gourmet à la carte restaurant and a poolside snack bar. By day, you can play tennis or relax in the spa. By night you can enjoy live music and shows.

TripAdvisor Traveller Rating

Based On 1051 reviews

  • Official Rating
  • 368Rooms
  • 4Lifts


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Welcome Offer

Free sparkling wine and fruit on arrival

Food & Drink

Dining options Breakfast Lunch Evening meal Drinks Snacks
Half Board

Buffet breakfast and dinner.   

Facilities ► View all

Wellness centre*

The wellness centre is beautifully designed with blue and white mosaic tiling. You'll find a few sunbeds lined along the tiled floor, complete with comfy cushions and fresh towels.

Outdoor pool

With a whirlpool and waterbeds, surrounded by sunbeds and parasols.

Outdoor pool

This spacious pool is decorated with a variety of native trees and plants, and the terrace is home to sunbeds and parasols.

Rooms► View all

twin room

These pleasantly decorated twin rooms can sleep up to three. The standard rooms have two or three beds, plus the third bed is a foldaway bed. When the rooms are fully occupied there is no room for a cot. They come with a ceiling fan and flatscreen TV with limited English channels.

twin room

These pleasantly decorated twin rooms can sleep up to three and come with a sea view. Standard rooms come with two or three beds - the third bed is a foldaway bed and when the rooms are fully occupied there is no room for a cot. They come with a ceiling fan, flatscreen TV with limited English channels.

TripAdvisor Reviews Show more reviews »

A perfect place to stay

This hotel is absolutely beautiful. The building exterior is very majestic, the interior is very classic with quality fixtures and fittings, some may say old, but for me I would rather have good classic furnishings that ooze quality rather than modern cheap glass and chrome with no character.The rooms are extremely comfortable and immaculately clean. The restaurant food and service cannot be faulted.The staff throughout the hotel are all so polite and helpful. Usually there is the odd one that is surly, but here everybody seemed very nice and friendly, but not over familiar.The entertainment in the evening was refined and enjoyable.We were pleased that there were no children so you can relax by the pool in peace. Location wise, wow, right on the sand dunes of Maspalomas. Beautiful. However, the area outside down the road a bit is a tad seedy. There was just one thing that was really irritating, when you have your breakfast ouside on the terrace, they allow people to smoke which isn't really acceptable, especially when you are eating. If they stopped this one thing then this hotel would be faultless. I loved it here.More

mel p, Manchester, United Kingdom

Great Hotel for a Great Holiday

My Wife and I have been staying at the Riu Palace Maspalomas many years for our holidays. This hotel is very well managed by the director Roberto Jimenez all the staff here will do all they can to ensure you enjoy your holiday from the day you arrive till the moment you have to return home. The accommodation is very good, the hotel maids will ensure your room is cleaned every day, clean towels in the bathroom, beds made, all you have to do is relax. There is a safe in each bedroom for which the hotel make a small charge in which to keep your passports and valuables. One of our favourite places is the hotel restaurant which is first class. You can be waited on if you so wish but most of the guests prefer the buffet style, the choice dishes on offer is amazing. We both like to wonder around the restaurant before deciding what to have for each course. If you are not satisfied with what is on offer you need to your head examined . You will be given a set table number for the duration of your stay for dinner, but breakfast is sit anywhere. There is an outside terrace for those who prefer breakfast alfresco The hotel has two swimming pools complete with loads of sun loungers and mattresses, as you enter the larger of the two pools at 8.30 to 10.30 you can collect your towels and change them next day if you so wish. The hotel does not cater much for young or teenage children therefore life around either of the pools is a quite and, relaxing with waiter service for those all important cooling drinks. There is a restaurant come pool bar at the far end of the main pool if you feel hungry at lunch time, note this is charged to your room if you are on half board terms. The hotel does not have life guards so if you do take children then it is up to you to watch them. The hotel is located on the edge of the famous sand dunes some of which 70 feet high and change on a daily basis. If you are a beach lover as we are the beach is 800 meters away, do not try and march directly across the dunes you will not make it. There are a number of cut off telegraph poles sunk in the sand with a red band around the top, follow these after the first 200 yards the path is flat and the walk takes about a quarter of an hour. If this is not to your liking you can get a taxi from the front of the hotel to the lighthouse 5.5 euro,s plus tip very good value and from their walk along the beach to a place of your choice. The beach is great, the sea warm, there are a number of kiosk,s along the beach where you can buy drinks and baguettes . There are a number of nudist areas along the beach kiosk number 4 is one of them. If you have never tried it give it a go its not what you may think, over the years we have made many friends here from all over the world from all walks of life and all ages. Kiosk number 7 is where the gay community gather for there enjoyment. Around the lighthouse are a number of shops and bars, most of the shops can be expensive but all the bars serve good food and drinks at reasonable prices. Tony and Jane September 2015More


What's next RIU?

This hotel is superb, but is on the edge of an upgrade. It's obvious the interiors are outdated and though still ok for some guests will need a refurbishment at some point. Just to compare what we could expect we payed a visit to the recently upgraded RIU Costa Meloneras and were alarmed how RIU completely got it wrong there. The design of clean lines in black, white and greys give it a cold feel. There is a kind of catwalk that goes all the way from the lobby to the seafront, splitting even the pools and gardens half and giving you a frontline view like watching a sealion beach. Also, the lobby with all the mirrored pillars give it a tacky feeling. I hope RIU won't make this mistake upgrading the Palace Maspalomas.More

Paul r, Brussels, Belgium

not as good as other riu's

the title does not do this place justice, but, to put things into context we have stayed at 6 different riu's in 5 years, and out of the 5 palace riu's I would put this one 4th. whilst this sounds bad, it isn't, the staff in general are excellent, from the cleaners to the majority of bar staff, waiters, reception staff etc. one or two of the bar staff in particular need some customer service training, to be honest. one of them was more interested in being on his phone at the top of the ramp to the pool area, than seeing the guests were being served. now I have that off my chest, the RIU PALACE MASPALOMAS is a lovely building, split into two, by a public walkway to the dunes. reception is on the right, as you walk from the road, and the restaurant is on the left. we asked for and got a high floor, which gave us part views to the sea and faro de maspalomas, the rooms are a bit smaller than other riu's we have stayed in, but more than adequate. with plenty of space for clothes etc. the wifi is not too good, but that did not bother us at all. the pool areas are well maintained, apart from the aforementioned missing few tiles in the pools, but to repair these few tiles would possibly mean no pool for a few days, and its no big deal anyway. there are plenty of sunbeds to go round, so if you like a lie in, yes you wont get the 'prime' spots but you will get a bed. one thing is the towels can only be exchanged up to 11.00 so you need to be aware of that. breakfast and dinner are in the main entrance, sitting anywhere for breakfast, but given a table for dinner, the choice of food is excellent. including caviar at chef in particular, we called him the fruit chef, was really good at his job, his freshly made juices in the morning were much better when he did them, on his day off they were a bit hit and miss. he also did the hot fruits for sweet at dinner , which were good too. like other European riu's there are 2 sittings for dinner, we were given the 20.30 slot, but went down at 21.00 as otherwise there are people queuing for all 3 courses, by eating at 21.00 you miss all the queues, and there is plenty of food to go round. I would not really recommend this hotel for families, as there is not much for children or young adults to keep them occupied. if you do not want to eat at the poolside bar for lunch, there are a few options, there is a hiperdino supermarket 30 second from the hotel, or, a €2.60 taxi ride to the yumbo where there are plenty of choices. whilst it seems that we had a bad time we certainly didn't it was very relaxing, and on the whole very enjoyable. it is just that this riu is not quite as efficient as the others we have been to. it was really only the evening bar service that let this hotel down, if it were better it would be in the top 2.More

jph15178, birmingham,england

An excellent hotel with first class staff

This is probably the best hotel I have ever stayed in. From the moment we arrived, we were made to feel welcome and this remained the case throughout the week of our stay. It is true that the hotel does have some minor cosmetic problems (such as missing some small mosaic tiles in both swimming pools) but the pools are still beautiful and delightful to swim in. Additionally, we never had any trouble in obtaining a sunbed during our week there and towels are provided free by the hotel. The bedrooms are very well appointed, comfortable and are cleaned every day. Each is equipped with TV and some English speaking channels are available. There is also a mini bar (Did not use) and a safe deposit box (20 Euros per week) Unlike many establishments in Britain however, tea/coffee making facilities are not provided. The buffet restaurant is truly excellent, as is the quality of the food provided. The variety of dishes available on any night is pretty extensive and should satisfy the biggest of appetites. You can eat as much as you like, hence my shriek of horror when I stood on the scales back home !! There is also an A La Carte restaurant (Krystal) available at no extra cost to residents but you have to book 2 days in advance. Didn't try that one, so cannot comment on it, looked very nice though..... What really earns this establishment a five star rating however, is the outstanding staff who work here. They are quite the best I have ever encountered and could not do enough for their guests. They were polite, efficient and pleasant at all times and they made it an absolute pleasure to stay here. This applies to all staff from Reception, restaurant etc. right through to those who clean the rooms, every one was clearly well trained in customer service. For that reason, I am happy to recommend this hotel to anyone. One slight drawback with the sea view however, it was somewhat obscured by the rather large, mature palm trees in the hotel garden. Perhaps, when these were planted, it was not realised how tall they would grow !! Not a major problem however.... Finally, the acid test, would we return ??. Definitely !! .........Very highly recommended !!!More

Donnyboy07, South Yorks

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Hotel Riu Palace Maspalomas
Rated: 4.5 /5 based on 1051 customer reviews
from £432.48