This grand hotel comes with a chic pool area and a serene setting right next to Maspalomas’ sand dunes.
This elegant hotel is separated from the sea by Maspalomas’ famous dunes – follow the markers through the sand and you’ll be at the beach in 15 minutes. Or you could just lounge by the two huge pools at the hotel.
There are three places to eat, including a gourmet à la carte restaurant and a poolside snack bar. By day, you can play tennis or relax in the spa. By night you can enjoy live music and shows.
TripAdvisor Traveller Rating
Based On 1608 reviews
- Official Rating
Holidays in premium hotels
- 4T and 5T hotels
- Minimum 4/5 Trip Advisor score
- Luxury properties
- 20kg luggage allowance on Thomson Airways
Free sparkling wine and fruit on arrival
Food & Drink
|Dining options||Breakfast||Lunch||Evening meal||Drinks||Snacks|
Buffet breakfast and dinner.
Facilities ► View all
The wellness centre is beautifully designed with blue and white mosaic tiling. You'll find a few sunbeds lined along the tiled floor, complete with comfy cushions and fresh towels.
With a whirlpool and waterbeds, surrounded by sunbeds and parasols.
This spacious pool is decorated with a variety of native trees and plants, and the terrace is home to sunbeds and parasols.
Rooms ► View all
Twin Room with Sea View and Balcony
You'll have a sea view and a balcony with these rooms. They're also kitted out with a flatscreen TV with satellite channels, free Wi-Fi, air-con, minibar*, safe* and a hairdryer.
Single Room with Balcony or Terrace
Single rooms are pleasantly decorated. They come with a flatscreen satellite TV with limited English channels. Outside, there's a balcony or terrace.
TripAdvisor Reviews Show more reviews »
The Best hotel in Gran Canaria !!
Checking into the Riu Palace ..Adam took our luggage to the room swiftly with a smile ...Reception. Pedro and Johan checked us in amazingly well and offered us champagne ....the food was superb with senor Benito and his superb team ....poolside Santiago made sure we had towels and Sun beds and the pool was spotless ...on the verandah every evening Claudio served the drinks with a smile ...the room was cleaned by a team of maids superbly ...on our trips on buses to Mogan and las Palmas reception team of Molina and Sabrina Johan Pedro jovi and Jose and Toni and artisane gave us all the maps and bus info .....Evelyn Javier Laura Davina Pepe and all the team in restaraunt work amazingly hard on long shifts ...Senor Roberto and his team make this a 5.star hotel with friendly customer service ....the location by the dunes is magnificent with 2 large pools ....the ambience is superb ....I will be returning back here soon to the best hotel in gran canaria !!More
Don't go if you're a none smoker since there's no provision at the hotel to have either your breakfast outdoors or listen to the entertainment without being surrounded by smokers. Complained to the hotel who's duty manageress showed no interest in providing any choice even when I highlighted that it would, given the balcony layout, be easy to have a few separated tables and polite notices. Tour company have so far not responded. Evening entertainment included the same group 6 nights a week with a second different act on some nights. Standard of the house band was less than I'd expect. Also the first hotel I have stayed at where half board does not even include water within the half board evening meal content so expect to be paying around £4/l if you want to stay hydrated (or go the Spar nearby and get an 8l bottle of water for £1). Waiters/waitresses were friendly and the highlight of the stay. Limited English language channels on the TV. Safe deposit boxes in the room cost extra (20euro per week) which is disappointing for a hotel which is supposed to be offering a better than average customer service/experience; seems more about increasing profit. Late checkout options are really inadequate particularly as return flights to the UK are in the evening. Tried to book in the UK without response and the hotel on arrival said they could only decide on the morning of departure. In the end we did get a late room (65euro-steep given what cleaning staff get paid but again more about profit) but only because my wife insisted that I was too weak to leave the room for an extended period of time (still recovering from what was most likely food poisoning).More
So relaxing in this wonderful Hotel
Another very good visit to this excellent hotel. Along with many other people who repeat visit we have been coming here since 2005 and now feel very much at home. Its location on the edge of the famous Sand Dunes is away from the main town of Playa De Ingles but only a short walk away from a main shopping and bar area. There is a well stocked general store close by for the essentials such as water and milk and snacks. We always take our own kettle for that early morning cuppa as the hotel does NOT provide tea or coffee making facilities in the room. You cannot fault the abundance of varied food to suit all tastes at both Breakfast and the Evening meals. Many of the staff have been here years so its obviously a good place to work. From the lovely Room maids, the waiters and bar staff, the reception and porters you get smiles and good service. I have said it many times in previous reviews that this sets the Standard that all should follow. I have no reason to change that view and will be back next year or even earlier.More
Second visit to Riu Palace
Our Last visit to this hotel was three years ago. We returned because it was an easy decision for us. The food, the pool, the service. We arrived late and Hotel check-in advised that some food had been left for us - nice thought, but it wasn't very pleasant since it was sweaty with no air conditioning on in the room. Our room this time was on the ground floor. We were welcomed by a resident cockroach (we named him Colin), and later that we got to meet his family (ah, lovely). Colin happily stayed away at the back of the drawers or in the cracks of bathroom skirting board, his offspring darted about mostly in the bathroom. The Room itself was ok I suppose, but not the best. The electrics needed attention; some lamps didn't work and a plug socket was hanging off the wall exposing wires. If we were staying for longer I would have asked for a different room. I don't know what you have to do, or how much more you have to pay to get a better room but found it interesting that both times we were allocated on the east facing side looking at roofs of Maspalomas rather than the pools or sea. Pool loungers are 90% reserved by 7:30 and most (70%) don't bother to use them until about 10-10:30, some are reserved all day and remain unused. The primary reason for our stay was for the sun, pool, service and great food - here it didn't disappoint at all. This is clearly a much loved hotel and we recognised a few faces from our last visit three years ago. The resort is very much aimed at the mature or gay (or both) German market, everyone is welcome wherever you're from. The staff are excellent and clearly have high service standards. Perhaps a similar standard could be applied to other areas too (housekeeping/electrics). Would we return again a third time - not sure, perhaps. I would certainly need a better room. If anyone can advise how to do this it'd be much appreciated. Sadly my scores reflect the issues and I so wanted it to be higher.More
Fifth return visit and the Riu Palace never fails to disappoint!
My husband and I have just returned from our 5th return stay in this beautiful hotel. It's like returning to your own holiday home, especially receiving welcome back greetings from l the staff. Seeing so many couples year after year, as the hotel has so many returnees. The food is still as excellent as ever, though Krystal restaurant could do with a menu change, as it has been he same now for a few years. Very clean in all hotel areas. All staff are are friendly and helpful, they cannot do enough for you. Pay extra for a sea view room it's so worth it, just to look into those dunes. We will be back very soon, we are looking forward to it already.More
Things To Do View all »
People who looked at this hotel also viewed...
Bed and Breakfast
£327 per personView details
Items marked with * incur extra charges which are payable locally