Hotel Riu Palace Maspalomas  

This grand hotel comes with a chic pool area and a serene setting right next to Maspalomas’ sand dunes.

This elegant hotel is separated from the sea by Maspalomas’ famous dunes – follow the markers through the sand and you’ll be at the beach in 15 minutes. Or you could just lounge by the 2 huge pools at the hotel.

There are 3 places to eat, including a gourmet à la carte restaurant and a poolside tapas bar. By day, you can play tennis or relax in the spa. By night you can enjoy live music and shows.

TripAdvisor Traveller Rating

Based On 824 reviews

  • Official Rating
  • 368Rooms
  • 4Lifts

Platinum

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  • 90% customer scores
  • Platinum Villas available
  • Platinum Cruises available
  • 20kg luggage allowance
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Welcome Offer

Free sparkling wine and fruit on arrival

Food & Drink

Dining options Breakfast Lunch Evening meal Drinks Snacks, Icecream
Half Board

Buffet breakfast and dinner.   

Facilities ► View all

Wellness centre*

The wellness centre is beautifully designed with blue and white mosaic tiling. You'll find a few sunbeds lined along the tiled floor, complete with comfy cushions and fresh towels.

Outdoor pool

With a whirlpool and waterbeds, surrounded by sunbeds and parasols.

Outdoor pool

This spacious pool is decorated with a variety of native trees and plants, and the terrace is home to sunbeds and parasols.

Rooms► View all

twin room

Twin room with sea view sleeps up to 3 a ceiling fan, flatscreen satellite TV with limited English channels. Standard rooms have 2 or 3 beds - 3rd bed is foldaway bed. When the room's fully occupied there's no space for a cot.

twin room

Twin room sleeps up to 3 with a ceiling fan, flatscreen satellite TV with limited English channels. Standard rooms have 2 or 3 beds - 3rd bed is foldaway bed. When the room's fully occupied there's no space for a cot.

TripAdvisor Traveller Reviews Show more reviews »

faded glory but comfortable and welcoming

Have been here a number of times and still enjoy going back. It must be due for a refurbishment at some point but lets hope they choose a design team that has more class and taste than some of the Riu chain refurbishments as the referb of the Don Miguel, to name one, is left looking tacky and a bit low grade. The rooms are comfortable enough with large balconies. The air conditioning is inadequate and unacceptable considering the hot climate and the need to keep balcony doors closed at some times of the year to keep the mosquitoes out. Food is generally good and there's enough variety to cater for all tastes. Breakfast on the outside terrace is one of the best features of the hotel but for dinner the terrace is closed and the curtains drawn which is very disappointing. Makes dining very stuffy and it's too over lit. Bit like a canteen at times with long ques at the food counters. We were told but old regulars that they used to have outside evening dining but seem to have closed it for the hotel's own convenience. There's nothing nicer that eating outside on a balmy evening especially since the terrace is such a great feature. The pool areas are large and relaxing with the added benefit of a second more intimate pool area. The instillation of some cabanas, as they've installed in The Don Miguel, would make a very comfortable and up market touch. The poolside restaurant is great for lunch. The spa could also do with an upgrade. The rest area has a rather stagnant plunge pool which would be better replaced with a jacuzzi. Management seem to have just rested on their laurels. Some changes would greatly enhance the comfort of guests. However, one overwhelming feature of this hotel that overrides all the negatives is the friendly and welcoming staff and it's willingness to accept all nationalities and sexualities with equal measure. This can generally be said for Gran Canaria as a whole and stands out from all the other islands. To those prejudiced, bigoted reviewers who vow to never return, well you won't be missed.More

mathew h, london

Paradise on the dunes

A really fabulous getaway hotel with all the luxury of yesteryear and all the conveniences of today. The room was well decorated and roomy with a great big balcony with beautiful views. We really enjoyed our week and would recommend this hotel to anyone. My wife and I ate in both the crystal restaurant and the main buffet restaurant which were both very good quality and wholesome. The gym is small but does the job and the pool area is outstanding. There is a shop just outside the hotel and each room has a minibar included but there were no tea or coffee facilities. We bought water from the shop it was 25% of the price in the hotel. You are right on the sand dunes and the beach is only a 15 minute walk across the dunes. It is an outstanding hotel in an outstanding location. Well done to Riu for making our stay so pleasing. There is a good live music pub 5 minutes away and a great tapas bar on the roundabout at the end of the road opposite the hotel 3 mins away called hambone jamb on that we enjoyed a drink and tapas at a few lunchtimes.More

Phileasafy, Leeds

SUPERB!

A really excellent hotel. Pleasant decor in rooms and public places Staff are all exceptionally friendly, very attentive and helpful Food is good and very varied – buffet service in the main restaurant and waiter service in the Crystal restaurant (no extra charge but not very good and very slow service). Meat preparation was sometimes poor with bone and gristle in the stews The lunchtime snack restaurant Las Dunas by the pool has a small but good menu for lunch and other snacks. Watch out for the Friday Special which was half a lobster while we were there, delicious but quite expensive at €17.50 Breakfast in the open air on the terrace was very pleasant and preferable to the main indoor restaurant. WiFi was poor and rather intermittent (usually 1 to 2 Mbps) and could only be connected in the reception area There is a small library of books left behind by visitors UK television was limited to Sky News and BBC World News. Reception was not very good. Evening entertainment was limited The Maspalomas Dunes are right outside the hotel. The beach is about 30 minutes walk away across the dunes - hard work on a hot day! There are 2 shopping malls in the vicinity, Yumbo and Cita (a short walk away) and a branch of Hiperdino supermarket right opposite the hotel There are usually taxis right outside the hotel which are quite inexpensive. The only negatives are the poor WiFi and items around the pool: Many of the mosaic tiles in the pool are missing and need to be replaced Some handrails and steps into the pool are poorly fixed Parasol bases are disintegrating (plastic outer covers breaking away from the concrete interior) Some lounger mattress covers are disintegrating and need replacing Apart from these minor negatives, STRONGLY RECOMMENDED!More

Pat3204Uk, Uk

Lovely hotel

Stayed at the riu palace for 2 weeks. October 16th to 30th 2014. Hotel was really nice. Spotlessly clean everywhere. Restaurant was lovely, good choice of food and a glass of Cava with breakfast every morning (nice touch). The waiters and all the staff couldn't have been more helpful. Michael and jakult (not sure if that's correct spelling), made our breakfast and evening meal great fun and were very efficient. If they saw you come back from the buffet with steak they would immediately have a steak knife on the table and your glass was topped up all through your meal. The location of the hotel wasn't bad but we did have to get cabs to most places but they were very cheap. Beach was 15 min walk over the sand dunes. Not many English people in the hotel, mostly German. Only problem hotel should sort out is the sunbed situation. There is a sign saying you can't reserve sun beds but everybody does and are not even there half of the day. Also a very annoying selfish thing that people were doing was taking 2 cushions for one lounger so some loungers had no cushions at all which made them very uncomftable. I did actually ask someone for one of their cushions and they did give it to me. There are no lifeguards of attendants at the poolside to police the sun lounger situation. We went with Thomson Holidays who dropped us off at the wrong hotel, then we had to pay €6 to get to the correct one. The day before departure we were told to check the book at the Thomson desk for our coach pick-up time but the details were not there and the rep was off. The hotel had to put us in touch with Thomson on the phone so we could get the details. They said a page must have been missing in the book. Maspalomas is a very gay place which we didn't realize until just before we went. This was not a problem for us. The Yumbo Centre is worth a visit especially on a Saturday night when everyone is dressed up to go out. Lots of leather on show. Very friendly relaxed atmosphere. Lots of restaurants and bars. Quiet during daytime but lots of shops to look round. Overall a very enjoyable holiday.More

Lynn_bramley, Dartford, United Kingdom

Wonderful Week

Just returned from a week stay at Riu Palace Maspalomas. What a fantastic hotel. Great location, staff and facilities. Hotel staff manages to create a very calm peaceful atmosphere throughout the day. poos very good and loungers available all day. View from our room was very good overlooking the dunes. Worth cost of sea view room ask for upper floor. Will visit again soon I hope.More

Roger Wales F, Blackwood, United Kingdom

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