This grand hotel comes with a chic pool area and a serene setting right next to Maspalomas’ sand dunes.
This elegant hotel is separated from the sea by Maspalomas’ famous dunes – follow the markers through the sand and you’ll be at the beach in 15 minutes. Or you could just lounge by the two huge pools at the hotel.
There are three places to eat, including a gourmet à la carte restaurant and a poolside snack bar. By day, you can play tennis or relax in the spa. By night you can enjoy live music and shows.
Travelife Gold is awarded to hotels that demonstrate industry-leading sustainability practice. In other words, properties that are both greener and fairer to the environment, their employees and local communities.
We stayed here after choosing at the last minute and we were not disappointed!
It is an imposing building which is split over both both sides of the access road leading done to the Dunes and ultimately the sea.
Outside the hotel is a bus stop and taxi rank, but the bus stop is no longer in use and opposite more or less is a supermarket.
The reception, bar and shops are in one side of the road with the restaurants on the other side of the access road.
Our large room was excellent including having a large balcony with a fantastic sea view, but the added attraction of giving sound privacy from the rooms either side of us.
The real highlights for us was the food (amazing and lots of it!), the staff, the evening entertainment, free wi-if throughout the hotel.
It is very gay friendly, but combined this with the charm and elegance of a superior luxurious hotel.
We had a fantastic time and would happily stay again!
FANTASTIC SERVICE; EXCELLENT FOOD: DONT MISS THIS PLACE
From the moment we arrived we were amazed at the friendly service and immediate response to some problems. You are often faced with problems on arrival and the way the staff respond is a good indicator of the standards of service. The staff at the front reception were absolutely excellent, on the ball and supportive. They changed our room immediately and without fuss, got our cases moved and dealt with some problems in the new room immediately. At this point I must mention one of the star staff, although there were many, it was Adam the Porter. Hardworking and with a friendly smile at all times.
Our room was of a very good standard, with fantastic views across the sand dunes to the ocean.
The food in the Buffet restaurant was very good and varied and again another star member of staff was Enrique, it was a joy to be served by him and we both enjoyed a joke together.
The grounds are extensive with plenty of sunbeds at all times of the day. Two large pools and an excellent lunchtime dining area, again excellent staff, the main one had the unpronounceable Spanish name, he was excellent. In addition it was good to see such helpful service around the whole pool area.
We also dined 3 times in the separate Krystal Restaurant, with personal table service, again excellent food and service.
The things which we would draw to the management's attention.
The queue to get your main course in the buffet Restaurant is much too long, you need to solve this.
The maintenance of the pool needs attention, too many tiles missing make it look second rate, which is a pity,
The air conditioning in the rooms is not up to a modern standard.
It had been 40 years since we last visited Maspolomas/Gran Canaria. We will definitely return much quicker to the Riu Palace.More
Jim B, 186334
Only steps out of hotel gardens onto Maspalomas beach...
Good not brilliant considering the amount we paid for premium room...Room with balcony with sunbe and chairs with table on the first floor with views over garden with gacuzzi pool ..and interrupted sea views I.e. palm trees swaying between us!
Decor a bit dated..tones of beige n brown, so would have liked a bit more upbeat with vibrant blues, greens, pinks...
Restaurants very clean n very very good service. Krystal premium restaurant excellent with food served on fusion glass plates.
Evening entertainment curtailed somewhat as football was on giant screen in main ballroom, but still had live entertainment nightly with dancing if you wished in the garden stage area.
dot a, 186460
Not quite a Palace...
An impressive hotel with lovely views over the sand dunes. The service is friendly & the food is good. The poolside service is a nice touch! However, the entertainment was poor & the hotel is isolated in a run-down area, requiring taxis to nearby Faro Meloneras for promenade quality shops & bars. More
Just back from another great stay at Riu Palace Maspalomas, there's nothing more I can say that hasn't already been said about this fab hotel. The staff are all amazing and everyone is treated like they are the only guest, you wouldn't get better looked after anywhere. Everything about this place is great.
I do have to agree with some of the other reviews that it is starting to look a bit tired on the inside but it's so clean you hardly notice the odd scratch here and there, we only noticed these small things because we have been several times.
Ashleigh the Tomson rep is a great girl and always made time for a chat. Thanks Ashleigh for that.
We will of course be going back because we just can't find anything as good anywhere else.More