This grand hotel comes with a chic pool area and a serene setting right next to Maspalomas’ sand dunes.
This elegant hotel is separated from the sea by Maspalomas’ famous dunes – follow the markers through the sand and you’ll be at the beach in 15 minutes. Or you could just lounge by the 2 huge pools at the hotel.
There are 3 places to eat, including a gourmet à la carte restaurant and a poolside tapas bar. By day, you can play tennis or relax in the spa. By night you can enjoy live music and shows.
Based on 780 reviews
- Official Rating
Holidays in premium hotels
- 90% customer scores
- Platinum Villas available
- Platinum Cruises available
- 20kg luggage allowance
- 4T and 5T hotels
Free sparkling wine and fruit on arrival
Food & Drink
|Dining options||Breakfast||Lunch||Evening meal||Drinks||Snacks, Icecream|
Buffet breakfast and dinner.
Facilities ► View all
The wellness centre is beautifully designed with blue and white mosaic tiling. You'll find a few sunbeds lined along the tiled floor, complete with comfy cushions and fresh towels.
With a whirlpool and waterbeds, surrounded by sunbeds and parasols.
This spacious pool is decorated with a variety of native trees and plants, and the terrace is home to sunbeds and parasols.
Rooms► View all
Twin room with sea view sleeps up to 3 a ceiling fan, flatscreen satellite TV with limited English channels. Standard rooms have 2 or 3 beds - 3rd bed is foldaway bed. When the room's fully occupied there's no space for a cot.
Twin room sleeps up to 3 with a ceiling fan, flatscreen satellite TV with limited English channels. Standard rooms have 2 or 3 beds - 3rd bed is foldaway bed. When the room's fully occupied there's no space for a cot.
TripAdvisor Reviews Show more reviews »
A very good hotel, spotlessly clean, excellent food, great location and considerate and kind staff. The view from our 2nd floor balcony over the dunes was wonderful, a sea view is a must at this hotel. There is very little to be at all negative about. Sadly, like most establishments who fail to implement the sun bed policy there is sometimes a problem there. There are more than enough sunbeds to go around, but some selfish people think its Ok to put out towels at 8am and then go on them late afternoon, many people have 2 or more sunbeds in different locations. The hotel turns a blind eye to this. There is a lovely mix of people there, varied ages and nationalities. The hotel is very popular with gay couples, and they add to the colour and fun of the place. It is a bit of a trek across the dunes to the beach, although well worth it as they are stunning. The nearest area to the hotel for getting a sunbed on the beach is in the gay area. There is no problem if you want to stay there, the guys there are great and friendly. However, be prepared that the majority are naked so it could be a bit embarrising for parents with kids etc. There is a 'family' beach further along but it is a fair walk. Overall a excellent holiday. P.S. Must mention Adam, the guy at reception in the white suit and cap. He is a ray of sunshine and a real asset to the place.More
paddyharper, norwich, UK
Good Hotel, Good Food, Good Location for Beach
I visited with my wife in September 2014. The hotel is located on the beautiful Maspalomas sand dunes. The hotel is a walk or short taxi ride from the bars and restaurants of Playa del Ingles. ROOMS: nice, clean and spacious room with a large balcony, sea view, air conditioning, safe, min bar, hair dryer, bath, shower and TV. RESTAURANT: German and Canarian influenced food for evening meals. Breakfast has bacon, eggs, beans, pancakes, croissants, fresh juices etc. All the restaurant buffet food is plentiful and very nice. The service is very good and friendly. There is also a table service restaurant called Krystal that you can reserve a seat in. It's inclusive in half board and full board deals and serves excellent food. POOL: the outdoor pool is quite large and nice, but a little tired and dated. There are plenty of comfortable sun loungers. The poolside bar/restaurant has an awesome view of the sand dunes and is very nice, but the menu is limited and uninspiring. SPA: the spa is very basic and in need of a refurb. There is a sauna , steam room, plunge pool and a selection of treatments. It is mixed sex and clothing optional, but everybody goes without clothes. ENTERTAINMENT: the entertainment is typical hotel entertainment, I.e not great, but gives you something to watch whilst enjoying a drink via table service. There is no poolside entertainment, only evenings. PRICES: the min bar in the room is reasonable, about 2.50 - 3.00 euros for beer, coke, or water and about 5 euros for spirits. The main bar is similar price with table service. Nobody hounds you for tips, which is nice. CLIENTELE: the main age group is over 40's and not many families. There are some younger folk, but not many. Quite a few gay couples. BEACHES: the near by beaches are very nice and clean. The water is warm and ideal for swimming. The whole of the Maspalomas beach area is pretty much clothing optional, with some specific nudist areas too. For a more clothed option, try Playa Del Ingles or Melonares just down the road. OTHER: there is a Hyperdino convenience store opposite the entrance of the hotel, where you can get water and cheap stock for your mini bar. There are always taxis outside the hotel and they are quite cheap, about 5.50 euros to Melonares a few miles down the road. Buses around the island go from close by too. I would recommend this hotel for couples seeking a relaxing holiday a short distance (15 walk) from nightlife. I would not recommend this hotel for singles or young people.More
Great hotel facing the dunes
We spent 4 days at this hotel in August with a young kid (4). The hotel architecture is classic and impressive; big lobby, huge chandeliers at the dining hall, old-style furniture... I don't particularly like this style of hotel, I think it needs a refurbishment to give it a more modern look (like they've just done to Riu Meloneras). Anyway, our room was excellent and had the biggest balcony I've ever enjoyed in a 4 star hotel! The grounds are really beautiful, plenty of palm trees and nice vegetation surrounding both pools. We preferred the smaller one, more shady and with squirties and jacuzzi beds. Our kid loved to play with the water jets! The hotel atmosphere is rather quiet, not many children around in spite of the holidays (some families but mostly couples and middle-aged/pensioners). Most of the guests were German, which also adds to the subdued tone of the ambiance. The hotel staff are friendly and willing to chat with you if you feel like. Nice waiters at breakfast. The buffet itself is very good. There's even sparkling wine to enjoy at the sunny terrace (if willing to queue up patiently until finding empty table). Good selection of cheese, pastries, yogourts and English breakfast as well. The hotel has a small gym, though with few machines (one treadmill, one or two bikes, some weight lifting). It opens rather late, at 9 am. The best thing for us was being able to walk a few paces from the hotel into the magnificent Maspalomas dunes -not to be missed. The prettiest nature spot in Gran Canaria! The dunes were very popular at sunset, not easy to walk upon but worth the while. You could even walk all the way to the beach if you are fit and it isn't too hot. To sum up, classy and comfortable hotel with the Riu standards. Would benefit from a face clean.More
This is what holiday is about
I was back at this hotel for the ninth time after almost 3 and a half years. After spending about a 100 days altogether at this place, I can think of no better place to stay in the whole of Gran Canaria. As usual, I was welcomed to my second home by name, they had all not forgotten. With my friend of 30 years, we had a top floor twin room with an amazing sand dunes and sea view. The restaurant each evening was a thing of expectation each night of our 11 nights, meeting with people from different cultures and having exquisite tastes that could persuade you to gluttony. The reception staff were friendly and extremely helpful in giving advice and information as well as helping me book a tour to Tenerife and giving my friend all the information he needed to attend one of the world basketball games being hosted in Las Palmas whilst we were there. It is a place I would return to at every opportunity. This hotel makes holidays amazingly fond memories.More
forakin, Amsterdam, The Netherlands
Travelled to Rui Palace Maspalomas with my family in late August; We had a fabulous time! The hotel itself and all of the facilities were well kept and extremely clean. Every member of staff was friendly, polite and smart - willing to help in any way. Wide choice of fresh and delicious food served at both breakfast and dinner, accompanied by helpful waiters and chefs - a special shout out to J Casado and Carmen who served us at dinner. Lots of sun beds with ample parasols around both pools, and the pool bar served tasty snacks and drinks throughout the day. There is a well being centre with a gym and treatment area: the treatments are okay maybe a little over priced. Hotel rooms are cleaned everyday to an exceptional standard. Every evening there was a form of entertainment which was enjoyable, and waiters serve drinks to your table. The hotel is in a good location; a handy supermarket is under 80m away and the beach is a 20 minute walk over the sand dunes - watch out for the nudists! A special addition to the hotel was the use of the courtesy room on our day of departure to shower and change in after check out. The only downside as stated in other reviews was the WiFi, I understand it's not a necessity however the connection is very weak and temperamental as it is only available in the reception it would be better to see a stronger connection. Would recommend this hotel and would definitely return again.More
Lydia S, Winchester, United Kingdom
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