Hotel Riu Palace Maspalomas  

This grand hotel comes with a chic pool area and a serene setting right next to Maspalomas’ sand dunes.

This elegant hotel is separated from the sea by Maspalomas’ famous dunes – follow the markers through the sand and you’ll be at the beach in 15 minutes. Or you could just lounge by the two huge pools at the hotel.

There are three places to eat, including a gourmet à la carte restaurant and a poolside snack bar. By day, you can play tennis or relax in the spa. By night you can enjoy live music and shows.

TripAdvisor Traveller Rating

Based On 1315 reviews

  • Official Rating
  • 368Rooms
  • 4Lifts


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  • 90% customer scores
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Welcome Offer

Free sparkling wine and fruit on arrival

Food & Drink

Dining options Breakfast Lunch Evening meal Drinks Snacks
Half Board

Buffet breakfast and dinner.   

Facilities ► View all

Wellness centre*

The wellness centre is beautifully designed with blue and white mosaic tiling. You'll find a few sunbeds lined along the tiled floor, complete with comfy cushions and fresh towels.

Outdoor pool

With a whirlpool and waterbeds, surrounded by sunbeds and parasols.

Outdoor pool

This spacious pool is decorated with a variety of native trees and plants, and the terrace is home to sunbeds and parasols.

Rooms► View all

single room with balcony or terrace

Single rooms are pleasantly decorated. They come with a flatscreen satellite TV with limited English channels. Outside, there's a balcony or terrace.

twin room with balcony or terrace

The twin rooms include a flatscreen TV with satellite channels, free Wi-Fi, air-con, minibar*, safe* and a hairdryer. Extra bed available on request.

TripAdvisor Reviews Show more reviews »

An absolutley amazing holiday!

This hotel is absolutely amazing and definitely a 5*. I stayed here in mid July 2016 for the first time- and it was so good that we are looking to go back for next year. As you walk into reception, staff are ever so friendly and as we were delayed with transport we were welcomed to dinner first and left our baggage with the staff, which they took up to our room. I would highly recommend for all ages! The hotel is very clean, spacious with spacious, decorative rooms. The whole decor is fantastic around the hotel. It has 2 pools, with always space on the sun loungers. Food is also excellent and very versatile- mixture of all cultures and cuisines to suit all people. The main thing about the hotel is the friendly, staff! The staff were brilliant and so helpful. Location is also good- near beach and near bus stops (with a taxi rank right outside and bus stop about a 2 minute walk) Entertainment was okay, not the best but it did change daily almost. Only thing I would say is for the hotel to have the option of going all inclusive! But I do not have a bad word to say about the hotel- ignore any bad comments and we will definitely return in the future.More

sofiar12345, 186412

Return for a weeks holiday

As I said in my last review of this hotel, I would be back!! When you walk into reception, the lovely reception staff make you immediately feel comfortable. We arrived at around 8.15 in the evening and once they checked our name, we were asked if we would like to go for dinner and they would check us in properly later when we had finished...what service! As per our last visit, the food, staff and pool area are superb! The room was its usual spotless condition, cleaned every day, clean towels every day. Its fair to say that the hotel could do with some TLC in places, however, I hope they retain the lovely colonial feel to the place when they start refurbishment. If you want ultra modern, plastic everywhere, try a different hotel! Please please head chef....can we have poached eggs for breakfast? only gripe against superb food every day. It was great to see so many of the staff still there from our last visit nearly 12 months ago and the low turnover of staff speaks volumes for the hotel. Just love the place, well done RIU, keep it upMore

paul b, 580405

Disappointing for a 5star

The sea view over the sand dunes from a spacious balcony is probably tone of the best aspects of this hotel. The rooms are very nice however, the beds are like rock. Many guests complained of bad backs and stiff necks in the morning. Drinks in the bars and the rooms mini bar are very expensive but can be easily sourced within a very short walk to the supermarket directly opposite the hotel. The hotel staff do not object to this. The staff are excellent on the whole with exception to the receptionists who come across very unhelpful and quite arrogant. The walk across the dunes is great if your up for a little exercise. The kids will love the sea waves when they get there. The beech is clean and well stocked even away from the main centre. The main pool is lovely and warm and large. However we found a great deal of Germans and older people around the pool who frowned on children generally which made us feel very uncomfortable. Children were not allowed to have floats in the pool. This hotel we felt was more suited to the retired. No entertainment for young people. The whole complex could benefit from some updating, tiles missing from the pools, insufficient sun beds and towels if you do not get up early and follow the masses. If you get up early though you can be guaranteed a bed. The beech towels were good. Dining was disorganised leaving guests queuing for basic food which constantly ran out. Overall there was a lack of high quality food for a 5star (more like a 4star). Generally this was a very unfriendly place which I feel stems from the poor reception team. Our greatest complaint is that gay men are allowed to sit naked in the sauna regardless of other guests being present. Not something we wanted out young teens exposing to. Rooms generally not cleaned till late afternoon so if you have children that wish to nap late afternoon this can be a problem. Although the rooms are lovely lots of wardrobe space. We would not wish to stay here again.More

sdtunn, 230095

On the beach, an Older but okay hotel in Meloneras Resort served by good staff; usual local free drinks

This is an older Riu hotel smack bang on the melonares/maspolamos beach. Rooms tidied every day and they do great job; service desk and bar staff and restaurant are great with good mix of old and young staffs. June 16 was full of germans/danish staff raging 50 upwards to infinity (and beyond). Good: on the beach with usual 2.50 euros for beach lounger but free inside hotel complex. Great expansive green grassed gardens with palm trees. Good mix of buffet food and variations. Pool and areas kept very clean which is great. Onsite massage rooms which were served by smily happy people; was great, full deep-tissue massage after gyms is good but not cheap. Bikini type shops onsite if needed. A Very small open air gym but has the essentials but rarely used - spotted some bees going into the wall which was entertaining. No so good: No Zircon, its a big slow noisy fan. Theres TV in many different languages but English films stopped half way through holiday. Rooms were hot. Hotel night entertainment not that great but listenable. Keep fit instructors sessions during day not great and only suitable for anyone over 60 plus ages; may be time of season (June 16). There is a deep step that runs length of hotel (top floor) towards the balcony- strange! Found one single cockroach in bathroom and well sprayed by staff - no other probes so isolated incident. Beds were rock hard (two singles pushed together); all other hotel guests also had same type of beds when we spoke with them. Worst: Booked with Thomsons for 'customer care'; Planes was operated under ASL charter, 10 mins with rep on landing to be shown to coach, then next day we spent 1 hour with hotel rep (one of two one hour stays he had) who was more interested in selling trips than anything else. No point booking charters now as thats how its done, so book flight and hotels in future folksMore

ianmilne69, 186487

Fancy place with a superb breakfast

Just great and fancy. The breakfast buffet was so high-end with all the selection and super helpful service. Big pools, absolutely gem location next to the Sahara beach with its dunes and not far away from other attractions. I guess the only minus comes about the wifi which didn't extend to the rooms (which we're beautifully oldstyled) or the pools. Another miserable thing was a restaurant bill from the hotel's restaurant which we hadn't even visited the whole time. We just had to pay it off before we left...More

Katriina S,

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Hotel Riu Palace Maspalomas
Rated: 4.5 /5 based on 1315 customer reviews
from £ from £424.15