This grand hotel comes with a chic pool area and a serene setting right next to Maspalomas’ sand dunes.
This elegant hotel is separated from the sea by Maspalomas’ famous dunes – follow the markers through the sand and you’ll be at the beach in 15 minutes. Or you could just lounge by the 2 huge pools at the hotel.
There are 3 places to eat, including a gourmet à la carte restaurant and a poolside tapas bar. By day, you can play tennis or relax in the spa. By night you can enjoy live music and shows.
Twin room with sea view sleeps up to 3 a ceiling fan, flatscreen satellite TV with limited English channels. Standard rooms have 2 or 3 beds - 3rd bed is foldaway bed. When the room's fully occupied there's no space for a cot.
Twin room sleeps up to 3 with a ceiling fan, flatscreen satellite TV with limited English channels. Standard rooms have 2 or 3 beds - 3rd bed is foldaway bed. When the room's fully occupied there's no space for a cot.
Stayed here for one week and had a fabulous time The hotel is very traditional in decor and everything is well maintained and kept pristine, Two lovely pools plenty of sun beds to go round but I succomned to reserving ours before breakfast much to my shame but this seemed to be the thing to do I saw people on the same beds day in day out! Also there were no towels available when we went for our first swim later on our first day as they are only given out between 8.30 and 11am. I really dont know what the answer is about reserving beds think its a problem everywhere. The only thing i didnt like about this hotel was the eating arrangements,ie dinner sittings, there are 2: 6,30 and 8.30 as its a buffet service I am not sure why this is and it got very busy with queueing for some choices I prefer more freedom about when to eat, also the dining room is very brightly lit, large and soulness and no outdoor spaces in the evening although there is lovely terrace that isnt used in the evening. The Krystal al a carte restaurant is a bit of joke really we were booked in for 9pm and were seated by the open door to the main restaurant so not very different really and there is a limited menu which apparently hasnt changed for a few years!! Breakfast was good but again we had to queue most mornings for a table ( not too long but a pain none the less) on the terrace the staff are very attentive however and do everything for you but if you sat where their service areas are all you hear is loud chatter from the staff and lots of noise due to the dishes and the clearing up etc not very relaxing especially if you have a few drinks the night before!! There is a lovely outdoor restaurant and bar down by the main pool I personally think this would be much better used for the al a carte restaurant as it would be lovely to eat al fresco on warm evenings. Bar service is good and really good value for money prices are very reasonable. The rooms are large and all have a pool or sea view with great large balconys which are great for sheltering from the sometimes strong winds that occur here. I would recommend walking to the beaches along the nice promenade out of the main entrance to the hotel turn right then immediatley right again this takes you to all the beach bars, shops and easy access to the beaches as its tough going over the sand dunes and to be honest we found the nudists and gay areas of the beach seedy and to be avoided. There is a good cheap local bus from just up the road we went to Mogan for about 4 euros each way and taxis are also very reasonable and plentiful. Overall though a great hotel for the more mature client who wants a lovely relaxing time ( NO KIDS !!!!) and who is happy to stay around the hotel, we met many people here who go back time and time again so that shows how nice it its. I probably wouldnt visit Playa des Ingles again but would definatley go to another Riu hotel.More
Pammie B, Sheffield, United Kingdom
Excellent hotel and service.
Have just spent 2 great weeks here and would definitely go back. Room was very nice and slept perfectly on the large beds, great view from 1st floor balcony. All staff were very friendly and helpful especially the maid who looked after our room, it was alway immaculate.
Found the variety of food and selection on the buffet at meal times to be 1st class. Please don't just go by the menu that is on your table!! Alway check out what's available at the different food stations as they cater for all tastes. If you want a specific sunbed you need to be out early with your towels!! Even though it states that you are not to reserve beds most of the residents seem to ignore this rule. No need to say which nationality they are!!ð.
As we were on holiday TV was not on our priority list, just as well because we don't speak German and all the stations we found on room tv's were in German. Although the large TV in lounge bar area did have sky new playing in English. Other than these small points our stay was thoroughly enjoyed and we didn't want to leave. Will look forward to our next visit.
One other point is that if you can't do without internet access on your holidays!! Then wifi only available in the reception area. But when out and about in town free wifi access available in most of the shops,bars and restaurants. Enjoy your stay. We did.More
TD5borders, Northallerton, United Kingdom
Happy Times at the Riu Palace Masplaomas
My wife and I are both in our sixties, we have stayed at the Riu Palace in Maspalomas for the last 11 years. At no time have we ever had anything to complain about, prior to departure from the UK we E-mail the hotel to request the room we like and the table number in the restaurant and we have never been disappointed .. All the hotel staff do their best to ensure you have a good holiday, the restaurant is first class in every respect, you could stay for a month and never have the same thing twice. Smart casual dress is required for dinner so the gents as well as the ladies make the effort which is a good idea, ( no shorts flip flops or gaudy T-Shirts ) After dinner you can relax on the terrace with excellent waiter service or watch a show in the theatre area.
The hotel is located on the edge of the sand dunes about 800mts from a fantastic beach, it is important you follow the path markers from the hotel to the beach otherwise you will be climbing very high sand dunes and take hours to complete the walk, if you follow the path the walk will take about half an hour. The beach bars are very good for snacks and the drinks well priced, a pint of Spanish beer will cost you 3 eus, the sun loungers will cost you 7.5 eus a day for two sun beds, Their is nudist area on the beach either side of kiosk no 4 which is well populated, if you have never tried it give a go its not what you think. If you are not into beaches the hotel has two excellent swimming pools, pool bars, changing facilities, toilets, you can collect clean towels each morning from the pool attendants in the main pool area. You do see the odd child but this hotel is mainly for adults who want a relaxing holiday and be very well cared for . We have already rebooked for September 2015. Tony and Jane GuestMore
A tail of two halves
An very nice hotel with really outstanding staff, It's been many years since I saw such a high profile management team who took the time each day to walk the hotel and talk to guests, they were ever present in the dining room, which served an excellent selection of quality food.
It should be noted that this hotel attracts a large gay client base which came as a surprise to us as our tour operator did not make this clear to us on booking. Many of these colourful individuals are not shy and will openly express their feelings to each other around the pool and on the dunes that lie between the hotel and the beach, which is about a twenty minute walk away. I would think twice before taking children to this hotel. Entertainment was very good and varied nightly. Although bubbly was served free of charge at breakfast there was no tea or coffee tray in the room and only a wall mounted soap in the bathroom, no slippers or dressing gowns and a fee of 20 Euros to use your in room safe. The early morning pool side ritual of claiming sunbeds that often spent hours with nothing more than a towel on them as the occupants seemed to have disappeared back to their homeland for a quick schnapps, could have been better controlled by the hotels pool side team.
The hotel had lots of staff that spoke several languages and always had a warm welcoming smile on their faces. If this is the Riu standard we would certainly use them again but probably not in this location.More
ian s, Swindon, United Kingdom
3rd Visit Many More To Come
Arrived with my partner John on the 28th August and remember from the first review back a few years that this was an amazing hotel. It was so lovely to see many of the same staff and as always extremely friendly and helpful. It was a special holiday to celebrate my 50th birthday and our anniversary and informed the hotel before we arrived. They were outstanding as arranged a lovely room with gorgeous views, champagne and roses arrived on the 1st September and at the evening meal the table was decorated and also a selections of starters provided together with a lovely desert at the end. Even the manager came to see us which was thoughtful. Really do not have any hesitation in visiting this hotel as it is special in so many ways. Hotel is gorgeous, food wonderful, just far too much choice!, amazing staff, beautiful surroundings and most of all you are made to feel special.
There is no question we will be returning next year as this place really feels like home
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