This grand hotel comes with a chic pool area and a serene setting right next to Maspalomas’ sand dunes.
This elegant hotel is separated from the sea by Maspalomas’ famous dunes – follow the markers through the sand and you’ll be at the beach in 15 minutes. Or you could just lounge by the two huge pools at the hotel.
There are three places to eat, including a gourmet à la carte restaurant and a poolside snack bar. By day, you can play tennis or relax in the spa. By night you can enjoy live music and shows.
Travelife Gold is awarded to hotels that demonstrate industry-leading sustainability practice. In other words, properties that are both greener and fairer to the environment, their employees and local communities.
Stayed here for 1 week. On arrival we checked in to be asked to take a seat in reception area and we were given a complimentary drink "nice touch" sat for around 10 mins and thought what do we do now! Followed another couple to reception to then get our keys. After a long journey getting our keys on arrival would probably have been better than sitting around. Especially after our 30min transfer on the bus that was actually 1 hour from airport. We were the 9th hotel stop.
Room was nice ~ we stayed in 0104 but had no view on balcony and doesn't get any sun all day or late evening, was right next to tennis court and outlook was road...back entrance perhaps for staff.
Food was of good quality and plentiful. Evening meal wasn't so pleasant there is a 6pm sitting or 8pm sitting. We were the 8pm sitting. You get told or request on arrival. Breakfast you can sit where u want but evening is different ~ tables are packed so close together, we got put next to a German couple and not very private. We ate out 3 nights due to this.
It's â¬20 for the safe in room that is non refundable.
We would say 85% of the guests at this hotel are of an older age, evening entertainment wasn't great but the older guests enjoyed there dancing to the music.
The pool area is nice but be up sharp, as in 7am for a sunbed or you'll be stuck in the shaded area, like we were for a couple days.
At lunch we ate at the pool bar ~ was very nice and portion size were plentiful. The location is not the best for walking to bars and having nice food.
The staff at this hotel are really good.
Would We stay again, No we wouldn't. Maybe if we make it into our 70's we would appreciate the quality of this hotel. For the price we paid I'm sure we could have had a better hotel that had all rounded tick boxes
The hotel s very well located just in front of las dunas.. The food is really good with lot of choices and themes every night. The restaurant of the swimming-pool is worth it too.
The staff is present, smiling and competent.
The main problem comes from old guests that book half of the armchairs early in the morning ... For the afternoon... It should not be allowed in respect of the other guests...
But we like this hotel where we already stayed 4 or 5 times :-))More
My husband and I have just returned from this wonderful hotel. From the minute we arrived to when we left everything was perfect.
The food was out of this world. A table is allocated for you and that is where you sit each evening and the waiters are just so friendly. There is so much variety its so difficult to know what to have!!!! We didn't arrive till fairly late and were able to go in to the restaurant at 10.30pm where a nice buffet was available.
Our room was very spacious and clean. A lovely large balcony which had very comfortable furniture and was lovely to sit out in the early evening. (we stayed in 1041). There are bath robes in the room. Fruit and cava awaits you, which is a lovely touch.
Sunbeds are plentiful. We never had a problem.
The bus stop is a 5 minute walk away and its easy to get to the capital, which was enjoyable, and also Puerto Morgen which is a beautiful resort.
There was a show on most evenings and also a resident band in the hotel.
We did go to the nearby shopping centre but that is fairly rundown with tacky shops.
All the staff are so friendly and I wouldn't hesitate to recommend this delightful hotel.More
Dorinda050, Northampton, United Kingdom
We loved it
We have just returned from a week at this Hotel.From the moment we stepped into the reception,from the Bar staff,receptionists,bell boy's,nothing was to much trouble.
We where asked to take a seat while all the paper work was completed,given a glass of Champaigne.
We where given a room on the ground floor,as it was dark we where unable to comment on the view until the morning.We where disappointed,buildings and tress obscured our view.We asked at reception if another higher room would be available.The receptionist took our details and we we where moved to the first floor,all our luggage was transferd so we could enjoy our day rather than having to pack and move ourselves.
Knowing now what I know I would book a sea view room,and pay the extra.People say all the rooms have a good view.No they don't.I think third and fourth are better but I would suggest these also cost more.
The food is exelant,the staff also.The place is spotless.
I have to agree with someone's comment that Riu should monitor the saving of the sun beds.We witnessed people of ALL nationalities,but mainly the Germans putting towels on there preferred beds in the morning so as to save it for when they arrived sometime after lunch.Very annoying when you see people looking round for beds.
Entertainment is the house band,and anything that you can umpah umpah to then the Germas love it,and that's the rule not the exception,it is aimed at the Germans for entertainment,end of.You have a choice...you sit and watch or listen or you go out.
We either sat inside or outside,the only issue I have is when you sit outside you have to contend with those who like to smoke.
Breakfast is very good,you can sit on the terrace,but have to que.Not for us.But again people light up at breakfast.
The prices are what you expect at the bar,they have a small Supermarket 2mins from the front door for water,wine etc.
We are not people to return to the same Hotel,but we would.The weather is was brilliant for us,high 20's low 30's and it was all week,which make a difference.
It's a hotel for the more mature not really family's.
The walk to and from the Beach is challenging to say the least.Some people in bathing costume a lot without ? You have to have a VERY open mind,or just like too people watch,our fave past time.
We where unable to get a late check out,but they do supply a room to shower and change in.
In conclusion,very good Hotel,perfect location,totally relax,don't think about it just book it
We where put on a table next to a very nice Swedish Couple for our Evening meal,which made the evening very enjoyable.
We would return,More
Riu Maspalomas Nov 2015
Having just returned from a weeks holiday in gran canaria we were lucky in securing a deal in this stunning location. The hotel is close to the dunes and local amenities which makes getting about the island very easy and a real pleasure.
The welcome was wonderful with cava and fruit awaiting towels for the pool, excellent food and just generally great and most helpful staff which always makes a holiday a real delight.
Generally the facilities are in "good" confusion it's apparent that a complete refit will be needed in the medium term to keep standards up to the Riu and Palace names.
Swimming pools and jacuzzis were lovely along with the gym and spa a real welcome ! Only feedback would be the amount of people who were out saving loungers by the pool very early in a morning which meant that after 10 it was really difficult to get a sunny lounger. What made it even more frustrating is that at least half of those loungers were not used until late morning or early afternoon which is very unfair. Most hotels now stop the "towel saving bandits" - riu should really pick up the pace here
All in all a wonderful holiday again and lovely hotel. More