Hotel Gran Canaria Princess  

This adults-only hotel gives you a peaceful pool scene right in the heart of Playa del Ingles.

The Gran Canaria Princess had a total refurb in November 2013. It’s re-emerged as a thoroughly modern, adults-only hotel with bold colour schemes and designer fittings. Plus it still has its 2 lagoon pools.

The hotel has 2 restaurants, while after-dinner entertainment comes in the form of live music and shows. Location-wise, it’s in the heart of Playa del Ingles with the beach a 10-minute walk away.

TripAdvisor rating

Based on 692 reviews

  • Official Rating
  • 1Building
  • 7Floors
  • 431Rooms
  • 3Lifts

Platinum

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Food & Drink

Dining options Breakfast Lunch Evening meal Drinks Snacks, Icecream
Half Board

Buffet breakfast and dinner.   

Facilities ► View all

2 outdoor pools

You'll be able to see the sand dunes when sunbathing around here. And if you're travelling in the winter months, then don't worry, one of the pools is heated.

Coco Loco bar*

Right in the middle of the 2 pools. If you want to cool off in the shade, then this is the place. Pour yourself cocktails, soft drinks and even sangria - you can take your drinks out to the pool or stay in the bar. It's up to you.

Cocktail bar*

Live music plays here 3 nights a week during the winter months.

Rooms► View all

twin room

Twin room sleeps up to 3. The satellite TV has limited channels, and Wi-Fi is at a charge.

double room

Double room sleeps up to 3. There's a satellite TV with limited channels, and Wi-Fi is at a charge.

TripAdvisor Reviews Show more reviews »

Lovely hotel, great staff

We arrived after evening food service but were told to go to restaurant and have some food!! Great start! Quick and easy check in. Word to the wise, check the fridge in your room as if it is already open you wont need to pay the extra cost!! Rooms were big enough for what you need. Very clean. If you do like a cup of tea first thing take a travel kettle as there isn't one in the room, otherwise they do supply a great selection of drinks in the restaurant. We were on the 7th floor and got a great FREE wifi signal without having to pay for the upgrade.The restaurant has a superb selection of dishes available for breakfast and evening meals. Outside area is extremely nice and clean. A great pool area with loungers available without having to rush down first thing in a morning! I had a superb holiday here and loved the easy access to taxi and bus services to nearby towns and villages. I would thoroughly recommend this hotel and have already done so!More

Madhouse12014, Retford, United Kingdom

Excellent Holiday!

Just returned from the Gran Canaria Princess hotel at playas del Ingles,was superb,just myself and my wife for a week,what a quality hotel! Superb room,fantastic power shower,comfy bed,and excellent flat screen TV.Meals were half board,with a excellent varied menu on the evening meal,we had pork,chicken,beef,lovely steaks,quality lasagne,lovely food! Lots to do out and about in Del Ingles,with more than one shopping centre."Kims Bar" was a short walk away,and was an excellent watering hole,to cool off at dinner time! Would love to go again next year,but it hardly surprisingly looks fully booked up,the staff are very friendly,especially on reception,with always a smile for everyone! Mr & Mrs M of PlymouthMore

Pete M,

Modern hotel

I have expected a lot probably because of some reviews and plus the fact that thomson put it as platinum and four star. Having been to other four star hotel I would say is the food that let it down . There is room for improvement anyway although there are lots of options some food taste bland and cold. The hotel is very clean , the staff and service is good , the facilities are great . I would say I liked the shows the drifters , the supremes and etc.... The location is about 10 minutes walk to the beach playas ingles is nice but lots of arcades around not appealing. The shopping center yumbo is about 10 minutes walk as well . If you are looking for a much formal dining set up specially for dinner this hotel is not for you.More

rosievil, Yeovil, United Kingdom

Amazing Hotel!

We have had two visits to this hotel in the last few months, so that must say it all. The hotel is superb, attentive staff, lovely spacious rooms, excellent food, everything you should want and need. Yes there are down points, the location is not very appealing around the hotel but you are in walking distance to plenty of bar, restaurants and the beach. Overall we enjoyed both our stays and would go back in the future.More

tracey-cooper,

Nothing Royal about it !

FIRST IMPRESSIONS: Hotel was a huge white building with a grand illuminated 'Princess' sign the lobby is light, spacious & clean - we are off to a good start ! THE WELCOME: we arrived approx 22:00 hrs there were two staff members behind the desk & only a few guests to check in - not once did EITHER staff member smile, or welcome us in any way. THE ROOM: we were in room 219 the room was of adequate size, a big bed which nicely enough was actually one bed and not two pushed together, the bathroom was spacious with a good sized shower with decent water temp & pressure. The balcony was clean & not overlooked by the neighbours. There was a refrigerator which initially did not work & when it did supposedly 'work' was neither use nor ornament & was filthy with a broken shelf! The overall cleanliness of the room was good - daily cleaning & towel changing service however the beds were I suspect just made & not changed. The bathroom bin was rusted a small thing but an unnecessary thing. THE STAFF: The reception staff were rude & unhelpful - we had a couple if minor queries that really just required advice & no physical effort on their part the attitude of the staff was appalling I found them arrogant. On several occasions there were guests clearly awaiting their service whilst at times up to 4 staff members stood behind the desk ignoring guests talking amongst themselves not once did they say good morning or enquire about whether we needed anything , I have honestly NEVER stayed somewhere with such AWFUL staff - (we were prior to arriving considering booking in a different princess hotel for another break we had planned however I can safely say we will NOT use this chain again & not recommend it & the staff are the reason why) The bar staff were pleasant & helpful as we're the domestic staff. OUTDOOR AREA: Pleasant pool area with outdoor bar, the spa area was relaxing however I don't understand why only 2/4 jacuzzi baths were ever open. Also eat outdoors with caution as there are wild cats all over and the staff (surprisingly) did nothing to alleviate this at one point two cats were practically on our loungers. ENTERTAINMENT: Every act we watched reminded me of a bad talent show! ( perhaps the other nights were better? ) THE FOOD: Gets the thumbs up ! Breakfast - had a good selection of foods to suit most appetites - a good selection of fresh fruit. Dinner - a wide variety of food include sea food most nights, good quality and plentiful.More

Emma804,

See all 692 reviews »

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