This adults-only hotel gives you a peaceful pool scene right in the heart of Playa del Ingles.
The Gran Canaria Princess had a total refurb in November 2013. It’s re-emerged as a thoroughly modern, adults-only hotel with bold colour schemes and designer fittings. Plus it still has its 2 lagoon pools.
The hotel has 2 restaurants, while after-dinner entertainment comes in the form of live music and shows. Location-wise, it’s in the heart of Playa del Ingles with the beach a 10-minute walk away.
Right in the middle of the 2 pools. If you want to cool off in the shade, then this is the place. Pour yourself cocktails, soft drinks and even sangria - you can take your drinks out to the pool or stay in the bar. It's up to you.
This is quite a big hotel, and the pool area can feel overcrowded, especially when some Scandinavian irk decided that he wanted some of the space that I was in!
However, if you look around there are quieter areas to relax on a sun bed â we particularly liked to laze around where the whirlpools are, much quieter and more peaceful.
For the size of place, and the number of guests, there are just not enough lifts, we were on the seventh floor, and would usually have a long wait!
We initially had no complaints with the room â it was a decent size â nice balcony with a good view over to the sea. But â one night we came back and the bed linen had been changed, and there was a dirty mark on the upper sheet. It could have been a chocolate mark, blood or worse. The offending sheet was changed quite quickly, but what I had to question. Why was it left like that? It was very visible; we noticed it as soon as we entered the room.
The overall impression I had was that there was never enough staff to cope, just one receptionist when we arrived to check in â and a long wait at the pool bar every time we wanted a drink. Nothing wrong with the staff â just not enough of them.
Oh and a warning - donât ask for a small beer â they are tiny!
The food hall is very regimented, a bit like a canteen, we like to eat outside, and even out there the staff struggled to clear tables â often we would see people looking around for a clean table.
I have to say every day and night there was a good selection of tasty food; never boring and I would think something for everyone.
The hotel is just a short walk away from the beach, and a shopping centre where constant hassle from touts spoils everything.
We paid extra to have the room later then the required 12 oâclock - wrongly - I assumed we could stay in the room until it was time to go! No we should have been out by six, and were politely told this by the receptionist, he even offered to read me the rules! Iâm on holiday â I donât want to here about rules!
Overall we had a good holiday here, but I would not return to this hotel, I have stayed in much nicer Princess hotels in Gran Canaria.More
redblackbird, Wrexham, United Kingdom
Came home Monday after 2,weeks, had a lovely time at a great hotel a very clean modern hotel. Lifts no problem food excellent beautiful fish as we don,t eat meat always lots for ur to choose from,lovely dining outside we did not not like the inside dining area at all loud bit like a transport cafe,beds soooo hard beautiful bedding, bath towels not the biggest.swimming pool area lovely always lots sun beds BUT not enough brollies fot the size of the hotel they were a luxury if you could get one.cleaners always lovely, and reception staff very helpful few other members of staff bit miserable, but they do work hard.the outside entertainment area great although the acts left a lot to be desired.the beach is about a 15/20 min walk but nice bars and supermarket close. Kerry the rep lovely.lady had a nasty fall on the jacuzzi hospital viv it and a wheelchair felt so sorry for her so be careful.not one of the management asked how she was.would go again if w e could get another good deal, go for high floor even numbers sun in the afternoon, odds entertainment area 551/651/751 great all double balconies. met lots of lovely people friendly hotel.More
ronald25, Tredegar, United Kingdom
This hotel was lovely, I would not hesitate to stay again.
Overall the majority of staff were friendly, although I do feel the reception staff could try smiling a bit more!
The food was varied, fresh and gorgeous. The cleaning staff worked very hard at keeping the hotel, rooms and grounds immaculate. Was very impressed by this.
The hotel location was only a ten minute walk from the beach and the Yumbo centre and had a bus stop right outside which could take you to various interesting destinations.
The hotel entertainment at night was hit or miss. Some good acts but some really cheesy laughable acts/singers!
There is a dual carriageway behind the pool area with only a wall separating you and I can see if your room faced this, this would perhaps be rather noisy but other than that, I would definitely return. It was extremely clean, trendy and in a good location. I wish I could have taken the walk in power shower home with me!More
Tri-Boi T, Glasgow, United Kingdom
What more can i add as i was on holiday with emz wallace fab hotel staff very freindly food great deserts to die for one of our best holidays lovely no one under 18( peace)also no groups of lads and lassiesMore
pudgeclare, Bristol, United Kingdom
This is our first stay in gran canaria and when we were dropping others off to their hotels we started to get a little worried looking around but when we arrived outside our hotel that worry disappeared. We were greeted by two lovely reception staff who dealt with us quickly and Efficiently. Our room was very clean, spacious with a great shower and we thought it wasnt such a big deal about paying a little extra to use the safe. Also we brought our own kettle and coffee sachets as we read about paying extra for facilities before leaving england and therefore using our own initiative we came prepared. We then went down for our first meal, yeah ok the lifts took a little time to arrive on our floor but as it is a busy hotel we expected this around meal times. Our meals throughout the stay were excellent and the staff were friendly, hard working and efficient. We used the hotel bar throughout the holiday on a evening and found the bar staff and waiters/waitresses were also extremely friendly and helpful. The barman lorenzo made the best cocktails especially the blue ocean which i loved and only had them served by him. The hotel entertainment was amazing all week partically in the day where there was a range of activies. Celia and Andrea who ran the activies during the day were Great and a good laugh they really made my holiday fantastic. Also the pool attendent was friendly even though his english was limited. We did venture out of the hotel down to maspalomas and a few other shopping centres like the yumba which we enjoyed but our holiday was always going to be mostly around the hotel so it was what mattered. Other facilities around the hotel like the sauna, steam room,
jacuzzis, gym amd shops were a added bonus. Overall it was a great stay and i am already looking to book for early next year. Hotel recommended!!More
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