Hotel Gran Canaria Princess  

This adults-only hotel gives you a peaceful pool scene right in the heart of Playa del Ingles.

The Gran Canaria Princess had a total refurb in November 2013. It’s re-emerged as a thoroughly modern, adults-only hotel with bold colour schemes and designer fittings. Plus it still has its two lagoon pools.

The hotel has two restaurants, while after-dinner entertainment comes in the form of live music and shows. Location-wise, it’s in the heart of Playa del Ingles with the beach a 10-minute walk away.

TripAdvisor Traveller Rating

Based On 915 reviews

  • Official Rating
  • 1Building
  • 7Floors
  • 431Rooms
  • 3Lifts


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Food & Drink

Dining options Breakfast Lunch Evening meal Drinks Snacks, Icecream
Half Board

Buffet breakfast and dinner.   

Facilities ► View all

2 outdoor pools

You'll be able to see the sand dunes when sunbathing around here. And if you're travelling in the winter months, then don't worry, one of the pools is heated.

Coco Loco bar*

You'll find Coco Loco bar right in the middle of the two pools. If you want to cool off in the shade, then this is the place. Pour yourself cocktails, soft drinks and even sangria - you can take your drinks out to the pool or stay in the bar. It's up to you.

Cocktail bar*

Live music plays here in the cocktail bar three nights a week during the winter months.

Rooms► View all

double room

With white walls and brightly coloured soft furnishings these double rooms sleep up to three. They come with satellite TV with limited channels, plus Wi-Fi at a charge.

twin room

With white walls and brightly coloured soft furnishings these twin rooms sleep up to three. They come with satellite TV with limited channels, plus Wi-Fi at a charge.

TripAdvisor Reviews Show more reviews »

First time visit

We have stayed at other Princess Hotels but this was the first to the Gran Canaria Princess which is very modern in decor and style. Accomodation is comfortable and bedrooms a decent size and very clean. Poolside areas are good but in a busy period you might struggle for a sunbed - usual problem with towels left on the beds...... Food was of the usual Princess standard although a couple of nights it was a struggle to put together what Brits would understand as 'british fair'. The inside restaurant can be very noisy and outside a little too cool in March. Entertainment was good but one complaint would be that the various pianists in the bar play far too loud for decent conversation to take place - it should be in the background! One moan would be that the lifts seem insufficient - there were even cyclists staying who had their bikes in the rooms? The cyclists all seemed to be on the upper floors so often when a lift did arrive on your floor it had only a cyclist and a bike with no room for others!More

BobR736, Sittingbourne, United Kingdom

Room for improvement

Review in bullet points 1. Reception at book in was quite frankly not good, fast but serious lack of info. One example, Got to room to find out safe didn't work, rang reception to find out I had to pay, why not mention an important necessity when booking in. Also really no info on anything apart from directions to room. 2. Rooms were good, lovely shower and bathroom, fairly spacious. Cleaning was good apart from some sort of green phlegm looking substance in sink. Not knocking cleaning staff as sure this was an oversite. 3. Pool area. To be honest this was a let down for us, badly designed but seemed popular. We found the lovely wellness area a great place to sunbathe which was so much nicer than the pool area, we were surprised the beds hadn't been taken up as they were so much nicer. 4. Food. Actually the food exceeded our expectations, it was very varied, fresh and the grill always offered great food. Waiting staff seemed not happy in their work, grumpy and unfocused. However the outside dining area had a much nicer ambience and the staff actually smiled. 5. All in all we wouldn't return but that's not saying it's all bad because it's not, just not our kinda hotel and we felt it has scope for improvement in certain areas.More

DazMaz, Worthing, United Kingdom

Poor hotel in a run down area

I guess for the price range you cant expect too much. Firstly let me talk about the area, playa del Ingles, to say it has been hit by the financial crisis is an understatement. It is comparable to Luton for those who have ever had the misfortune to be there, You feel constantly on edge. The "strip" is a no go area unless you want to be harassed by drug dealers or people who at first seem like friendly locals, who then turn out to be miserable drug dealers trying to sell tickets, who also would . The problem is you have to walk past these to get to the beach. The whole of Gran Canaria, including Las palmas is an eyesore, The locals seem to have barricaded themselves in which high fences and every hotel has a security guard, However Maspalomas, an area near Ingles, is the complete opposite, a beautiful area in which you feel safe, and welcome. Anybody who is considering visiting gran Canaria should look at the hotel "Lopesan" in Maspalomas, which is quite simply one of the most stunning hotels I've ever visited. The Island is Full of elderly people and Germans, which isn't a problem, just don't go here expecting a thriving lively young atmosphere in which people mingle and talk to each other. In all, People only seem to want to know you when you are buying something. The Bars down at the beach charge a ludicrous amount for the canarian beer, I paid 4.50 euro for one (not pint) pint of Tropical, thats as bad as london. Upon paying for your drinks, expect to wait 5 minutes for your change to arrive, presumably on the basis that you will either forget about it or leave them a tip. Add to this the Bus drivers, who barely acknowledge you as you walk on, and seem determined to drive the bus as fast as possible regardless of safety, one driver sat so close behind a cyclist on a cliff edge I'm surprised the Cyclists is still alive. Onto the hotel Itself, very modern, as are the rooms, but basic. This is Certainly Not a 4 star hotel by any stretch of the imagination. The pool is very basic and there is a huge amount of space wasted on the main entrance car park. There is no laughter at the hotel whatsoever, its a very serious atmosphere, aimed at couples i assume. They seem to be trying to charge you for everything, The Fridge, the Safe, the Kettle all of which HAVE to be rented for the week and One day here and there is not an option, The Drink at Dinner, Add to that the wifi in which the "free" wifi is so slow you end up being forced to pay for the "fast" wifi. I am not lying when i say the "free" wifi takes 2 minutes to load a basic page. The food, is without doubt the best thing about the hotel, Very good, a huge variety to choose from, constantly replenished and cooked to a high standard. Very poor that you are forced to Buy a drink at dinner however, Tap water is not even an option, and the waiting staff are straight onto your case as soon as you arrive. The restaurant , Too cramped at all times unless you are there dead on opening times (7am and 6.30pm), you can literally touch the people on the next table without stretching, Can be quite stressful trying to get a cup of tea or a slice of toast as some people have no value of queuing. You also find people just staring at you eat your food, and don't seem to be put off with a simple raise of the eyebrow. The Staff Were not great, Asking a question at the reception, you were made to feel like they were doing you a favour , Each of the front desk staff we encountered had a very patronizing tone. And only smiled when it come to paying our bar bill at the end of the stay. Evening Entertainment was shocking, Every night the same guy on the piano would "kick things off" by completely killing the atmosphere, we found it difficult to be in the lobby during this time, add to that to poor sound quality and it becomes unbearable. The other Entertainment worse than Butlins/Pontins. The Pool area is poor, With a miserable Caretaker who throws his weight around towards the end of the day by chucking the Sunbeds onto one another and makes you feel guilty for using them past a certain time, don't try to talk to him too, as he will just ignore you. The bar is overpriced, you end up paying nearly 4 euros for a beer, which costs 1 euro in the supermarket. Don't forget the chances of landing a sunbed diminish by the ruthless Germans who wake up very early to lay claim to each one. Beds were reasonably comfortable, was not too noisy and the room felt safe. The cleaners Were very friendly at all times, would go out of there way to make you comfortable and greet you, Its a shame the other staff did not have the same approach, Rooms were kept clean throughout. As i said, if you can afford the extra price, go to The Lopesan in Meloneras , A stunning hotel with extremely friendly staff and superb entertainment, and arguably the best pool I've seen. We spent an entire day at the hotel even though we were not guests and always felt welcome, Even the DJ treated us as if we were guests. I would have been happy to spend every day there. Just an honest review.More

jamietherooster .,

Gran Canaria Princess recommended!

This hotel is rated as 4 star and I would say that is about correct...perhaps a little more! We are a couple in late, late 40's! from the UK. Went end of March, weather was between 24-29 degrees all week, breezy occasionally...but very warm. Lovely. Plus points: The food is good and varied, we had breakfast and evening meal, both nice. Nice modern and spacious rooms. Spotlessly clean, couldnt fault ours. I think the hotel has had an refurbishment perhaps recently? Room safe is 2€ per day which is fair. Safe is large enough for ipad & pc notebook pc. Drinks prices are ok, about average. Free towels are provided in room for pool side as well as normal bath towels for shower. Sun beds are plentiful (but there are problems...see minus points)! There is free wifi which works ok and is strong enough (unlike some hotels!). Don't bother paying extra for the 'faster' wifi....not much difference. Also works in pool area. There is a 'wellness' area and gym that looked well equiped (as I passed by!!). The pool was cold but nice when you got used to it. Very clean and tidy pool area. The hotel staff were excellent and keep the facilities very well. Pool side activities such as basketball, rifle shooting etc. Hotel is approx 20 mins car drive from airport. Hotel is approx 15 mins walk to sea front. There is a nice long sea front walk in both directions too. There is a shop in the hotel that has newspapers/magazines, clothing and other things. The resort of Playa del Ingles is very clean and tidy, but can be a bit 'Benidorm' in places! Minus Points: The hotel entertainment is a bit 'hit & miss'! I suppose it depends what you like but some of the singers were a bit 'Karaoki'! There were a couple of acrobatic shows though that were quite good. The shower in our room was also a bit dodgy...the water wasnt very strong and it kept going hot and cold (but thats the only criticism of the room). The hotel has a real problem though with sunbeds or more specifically people putting thier towels on a sunbed to save it and then dissapearing off for a couple of hoursin the morning. The main time we found that this happens is around 7:30 - 08:00am. The hotel staff do not challenge it and it really gets bad. Annoying, please sort it out! Can i suggest a sign that says no towels on sunbeds before 9am unless you are on them!? I've been to hotels before where this is in place and it works! Other Info: Only trousers for gents at evening meal (no shorts or 'long shorts'). TV in room has a USB port so you can watch your own films on a stick thru the TV. San Fernando market is recommended on a Wednesday and Saturday (5€ each way in taxi), worth a look for clothes, fruit, jewellry, hanbags and watches. I brought a really nice 'Brietling' watch. Be prepared to haggle! And finally....if you are broadminded...go down to the Yumbo shopping centre in the evening. In the daytime is just like any other outdoor shopping centre but at night time it changes style somewhat!! Have a late drink in the Sparkles Show Bar and watch the entertainment!! Be prepared to have the p*ss taken out of you by the 'ladies'. Great fun though if you throw yourself into it. My wife and I really enjoyed it...but dont take the kids! So in summary...great holiday, fab hotel, resort good. Give it a go!More

Brooky64, Wakefield, United Kingdom

First time visit but not the last one.

We stayed there for 6 days only but the atmosphere and the staff made it extremely pleasant even most of the guests there were double our age or more. Hotel and rooms: Great location. It is close to the city centre but far enough to have a quiet sleep in the night time. It is located in some distance to the ocean and view from the hotel rooms are not too impressive. Rooms are clean with a little of a downfall when it comes to the finishing end(for this price it is perfect). And of course do not expect double beds two singles next to each other. Staff: Lovely, friendly and helpful. Very keen to get know you. Service: Well organized and every day you can expect different things from food to entertainment. Guests: Mostly pensioners looking for some fun(different kind of fun). No kids instead making it quiet during the day and really boozy in the evenings. Would stay there once again? Yes, with pleasure. Only depends from price.More

fiszbone, Greater London, United Kingdom

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