With its lagoon pools and safari-lodge styling, this luxury hotel brings a taste of Africa to Gran Canaria.
Walk around the jungle-like gardens of this African-themed hotel and you’ll find no fewer than 7 pools. There are 4 restaurants, too – including a great African place – plus a clutch of bars offering live shows and cocktails.
The hotel is just behind Meloneras’ promenade, about 5 minutes’ walk from one of the area’s most famous landmarks – the Maspalomas lighthouse. The beach, meanwhile, is about 10 minutes on foot.
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Based On 2668 reviews
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Reduced green fees at Maspalomas Golf - less than 3km away, and Meloneras Golf - 500m away.
Food & Drink
|Dining options||Breakfast||Lunch||Evening meal||Drinks||Snacks, Icecream|
Buffet breakfast and dinner.
Buffet breakfast, lunch and dinner.
Facilities ► View all
7 outdoor pools
A grand total of seven swimming pools, each with a different atmosphere that ranges from lively to peaceful. A lazy river weaves around the leafy gardens and there are two artificial beaches to chill out on.
2 buffet restaurants
The hotel's two buffet restaurants are open for breakfast and dinner and feature dishes from around the world. Only one is open for lunch and second buffet opens according to occupancy levels. An African themed evening takes place once a week where you can sample traditional African cuisine. Please note that the restaurants may not be open at the same time. Breakfast and dinner are included if you are staying half-board.
It's a hotel-run miniclub with a mini-disco in the evening to give the little ones an opportunity to let off some steam. Suitable for children aged 4 to 12 years.
Rooms► View all
deluxe room with pool view
Deluxe room with pool view sleeps up to 3 and have direct pool access from the terrace. With high definition flatscreen TV and bathrobes.
Twin room sleeps up to 3 - can be sold as a single, with twin beds and a sofa-bed, high definition TV and bathrobes.
TripAdvisor Reviews Show more reviews »
We have just returned from a weeks stay here. It is a truly beautiful hotel, with its African theme it really is unique. Our room was on the second floor overlooking the lazy river and this was a good spot. Others at the front of the hotel said that their room was noisy but ours was very quiet. The hotel is enormous, or e of the biggest we have been to. The staff were fantastic, everyone from cleaners, reception staff, porters, waiters etc not one could be faulted, all did everything they could to ensure our stay was perfect. The food was varied and well presented, and everything was cooked to perfection with something for everyone. The pool area was spotless with the bins around the pool regularly emptied. The hotel is situated a short stroll from the beach, very central to everything including some lovely shops and the bus station. The beach and prom area were very picturesque and very pleasant to stroll around. I would recommend this hotel to anyone, families and couples alike, also the hotel was very wheelchair friendly, you can holiday here with confidence, anyone who finds faults here must be the person in life who is impossible to please!!More
Another great stay!
When we arrived at the hotel the weather was cold and very windy, we have been before so remembered to bring some warmer clothing, we were greated with a lovely drink and were checked in immediately by the very helpful receptionist. We went on the 8th January so it was reasonably quiet. We got the room we requested, a twin with a garden view which looked out over the swimming pools and the fantastic dand dunes, my husband had ordered some flowers and a bottle of champagne on arrival, they were both in our room with a lovely note attached. We love the beds here, they have to be the most comfortable ones we have stayed in in Gran Canaria, the room was spotless and the shower and bath are brilliant. We slept like logs for the first few days, no noise at all then we got a family next door to us with two young children, slightly noisy but you would get that anywhere, didn't spoil our sleep though. The lifts are large and very clean and easy to use. The Baobab provide FREE entertainment most nights and is quite entertaining, we saw an act called Dancing Queen which we thouroughly enjoyed and was the best one we have seen in Gran Canaria. The restaurant because of the windy weather was quite cold and draughty so warm clothing in a morning and night is a must, there is a lot of choice both in the morning and at night, we ate ther evey night apart from four (we stayed 14 nights). What we didn't enjoy were the children running around and picking things up from the buffet with their hands and putting them back. The staff are so nice and friendly and work very hard and they tried there best to cater for guests demands. The children problem is down to the parents and not the hotel and would happen at most places. The grounds and the pools are fantastic, they are so clean and well kept as are the toilets and everywhere else, the lady who cleaned our room was very thorough and went in every day. Checkout was so easy and as usual the staff were allways there with a smile on their faces to help. We really enjoyed our stay and would come again, it is very good value for money and if you get a good room the views are superb.More
Great staff-shame about the penny pinching
We stayed 10th -17th January 2015. The weather wasn't good - strong winds and the sun obscured much of the time The Good The staff are superbly trained-the best staff we've ever come across at any hotel anywhere in the world The grounds are spacious and offer quite a choice of pools and sunbathing areas. Our young grandchildren loved the "animals" dotted around the gardens. The place is kept spotlessly clean The bedrooms are quite large and well appointed The Average The food -if you're on half board it's the buffet ( the 2 dining rooms serve exactly the same buffet) The breakfast is reasonable, the dinner is reasonable-but after 7 days you've really had enough. Lunchtime you can't get a salad at any of the snackbars / restaurants that are open Reception areas / lounges - are alright but there are no locations that are sheltered from doors opening and the through draught. Ok when it's hot, not when its not The Bad Penny pinching decisions from the directors:= 1. Pay to use your room safe-I mean, come on!! 2. No kettle /tea/coffee facilities in the room 3. No complementary water 4. Poor quality WiFi & only free in the reception areas 5. No business facilities whatsoever- I needed to resolve a computer problem at work and had to resort to feeding a coin-op cosole at the rate of 1â¬ for 10 minutes Overall 5* staff, 4* (just) overallMore
mjr1000, Manchester, United Kingdom
Baobab 5star restaurant
Love the hotel, I have stayed four times, I hate the restaurant, each time it has got worse, its the olny five star hotel that I have seen people in for dinner with no shoes on, the last thing I want to be looking at is big hairy feet while I am having my dinner, where is the five star dress code, its more like a staff canteen, children running alover the place right through to last orders. I may stay again but will not be eating there.More
Dennis H, Windermere, United Kingdom
A lovely hotel!
We stayed here last week (10-17th January 2015) and I was really impressed upon entry- you walk across a suspended walkway over an artificial river, where there are tropical plants and fake flamingos and animal noises (it sounds tacky when I write it, but I don't think it is, it's cute and kids would love it!) I've seen quite a few negative reviews regarding checking in, and we did have to wait a little while, however they bring you a nice cool drink and they check you in as quickly as they can- they really do take the time to inform you about the resort as the hotel is pretty big, and I'd rather wait a little bit longer than have a real scant welcome and get lost! So, I don't feel this is an issue, and it's rare to be checked in right away when you arrive ANYWHERE- they have 5 receptionists on duty, so they are trying to deal promptly. Our room was gorgeous, lots of space. I found the art in the main room a bit peculiar, but hey. I do have a few issues with some of the things in the room though, hence why I've given this a 4 * review, and I shall describe these now. -Pillows are very thin. I hate pillows on the Canaries anyway- they give you 'sausage' pillows which are quite long and thin, and I'm really not a fan so I bring one of my own. - The bed was quite firm. I love a firm mattress, but my husband hates them and was very uncomfortable. - The safe. Every hotel I've stayed in on the Canaries (I've been to Tenerife, Lanzarote, Gran Canaria prior to this trip, and Fuerteventura- I've written reviews on here if anyone wants to read them) and everywhere you go, you have to pay for a safe deposit. Regardless of board and star rating, you still seem to have to pay- we were charged in a 5* AI in Fuerteventura, which I really wasn't happy with as feel it should have been included. The Baobab was no different, and I do feel that if you are staying in a top-quality resort, it's all about the little extra touches and it does fall flat slightly here. - Noise. I always bring earplugs with me anyway, but even at 11pm I could hear sounds from outside. I've stayed in similar resorts however they have provided triple glazing to exclude this, and I do love a good night's sleep. I guess I got used to it, but it was annoying. - The wifi. I don't believe 5* resorts should be charging for wifi, although you can access it for free in the lobby, which is very spacious and well appointed. Again, a little thing to pick up on, but relevant none the less. Now onto food. For the most part, the food was very good, but I have a few issues here, too. One night I asked for what I thought was a nice slice of rare lamb- WRONG! It was pork, and it was pink with a pool of blood in the middle of the joint (they were cutting slices off a big leg). Again, I've seen other reviews referencing similar issues with undercooked meat, but this was a worry to me. Obviously I didn't eat it, but undercooked pork is very, very dangerous. The desserts were an amazing selection, and there were nice touches like sauces and toppings for ice cream, plenty of fruit on the go too. Breakfasts were good, there were little cakes and pastries, however the quality wasn't as good as other hotels I've visited (other hotels have mini pain au chocolats and pain au raisins etc-here, you can get a croissant and Nutella, but the croissants aren't kept warm or anything). I know it sounds pedantic, but I'm just using other resorts that are also a 5* as a yardstick, and it didn't quite measure up. There are lots of swimming pools, and this would be a great hotel for kids. I only saw kids tearing around the restaurants a couple of times, and this is an issue for parents to pick up on rather than staff in my view. Unfortunately we couldn't make the most of our stay as my husband was very ill and had to go to hospital, so I was eating and sleeping alone for 4 days, but I did enjoy my stay as much as one possibly can in my position. A lot of people seem to have picked up on the issue of wind. As I've mentioned earlier, I've stayed on pretty much all the Canaries. They are ALL like that, it's what happens when you stay on a little island in the middle of the Atlantic. It's something to bear in mind when you're booking, as blaming the hotel for not facing the right way or what-not is utterly ridiculous. So, I'd give this a 4 rating. It's a great hotel, but there are some small issues that, if attended to, would really improve the experience of guests. I would stay again, and Gran Canaria is a lovely place to visit- giving it 4/5 is still a very good review, and the issues would not dissuade me, rather just give me something to bear in mind for another stay.More
Liz H, Bristol, United Kingdom
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