With its lagoon pools and safari-lodge styling, this luxury hotel brings a taste of Africa to Gran Canaria.
Walk around the jungle-like gardens of this African-themed hotel and you’ll find no fewer than seven pools. There are four restaurants, too – including a great African place – plus a clutch of bars offering live shows and cocktails.
The hotel is just behind Meloneras’ promenade, about 5 minutes’ walk from one of the area’s most famous landmarks – the Maspalomas lighthouse. The beach, meanwhile, is about 10 minutes on foot.
A grand total of seven swimming pools, each with a different atmosphere that ranges from lively to peaceful. A lazy river weaves around the leafy gardens and there are two artificial beaches to chill out on.
The hotel's two buffet restaurants are open for breakfast and dinner and feature dishes from around the world. Only one is open for lunch and second buffet opens according to occupancy levels. An African themed evening takes place once a week where you can sample traditional African cuisine. Please note that the restaurants may not be open at the same time. Breakfast and dinner are included if you are staying half-board.
These contemporary twin rooms come with a garden-view balcony or terrace for that added outdoor space. Plus, you'll find air-conditioning, a minibar, and a HD TV included. And there's also a sofa-bed inside.
These contemporary suites come with a balcony that offers views of the ocean. They have a double bedroom, and a lounge area. Plus, you'll also find air-conditioning, a minibar, and a HD TV included. These suites have an extra bed in the double bedroom.
Travelife Gold is awarded to hotels that demonstrate industry-leading sustainability practice. In other words, properties that are both greener and fairer to the environment, their employees and local communities.
Fantastic hotel in beautiful gardens. Superb food and accommodation (got upgraded to a Senior suite so our room was totally splendid).. Great entertainment. Helpful staff.
Loved the African theme and the architectural design.
We are already planning a return trip.
Third visit to this great hotel resort
We were in a standard room but the size of the room was far from standard. The room can feel dark but you soon get used to it. Great size bath and shower area.
The buffet food is of a high standard and great variety. Although the hotel was fully booked when we were there it did not feel crowded around the pool areas.
We had a problem with sun beds but this was quickly and efficiently sorted by Rita from Public Relations. Having sorted out the problem we later returned to our room to find two small bottles of wine with a note from hotel manager. Great customer care.
As the resort covers such a large area there is always a quiet place to relax or sit by the pool. Will certainly revisit.More
5 star great hotel great location
this is a fantastic hotel. check in was quick and friendly with a cocktail presented on arrival.The room was spacious with beautiful on suite with a huge bath and separate wc.
lovely balcony with chairs and table.we were on the 3rd floor beautiful views and very peaceful.the food is fantastic different theme every evening.amazing breakfast;s in a choice of restaurants till 11am everyday.we swam in all the pools.no problem with sunbeds and towel change everyday.entertainment was great with so much choice in different bars.i would highly recommend this hotel.it has to be seen to be believed.wow wow wow.More
pippa p, 186605
Just about gets a 4 star rating!
When we arrived at this hotel it was almost midnight and the hotel looks amazing at night when its all lit up. On check in the staff are very friendly and all information we needed was given. Our room was modern which is to our taste and has plenty of room with a large balcony, because our room was on the outside of the building we had sun from about 3pm until 8.30 that was really nice, we noticed a lot of rooms around the pool areas are shaded by all the palm trees. Mini bar in fridge is well stocked (although you have to pay) I found it quite bad for a 5star resort to charge for water...even the ones in your room!! The hotel is extremely big and has plenty of pools, but good luck getting a decent lounger. All areas inside and out are kept impeccably clean and tidy, Even though one day I was very annoyed, we left our room after breakfast to go out for the day about 10.30am, left the please clean my room sign on the door, we came back around 4pm...the sign wasnt on the door, presuming the room had been cleaned so opening the door I was shocked to find that the room had not been cleaned and the sign had been taken off the door and slid underneath and was on the floor! When mentioned to reception they did send 2 maids up to our room but at this point we just wanted some rest in our room and asked for fresh towels only.
The restaurants get very busy for evening meals maybe the hotel should consider opening a 3rd buffet restaurant so you don't have to que for so long. Food is average and we did end up eating out during our 11 night stay as the food did get a bit boring for us.
The area outside the hotel is really Nice, kept very clean and no litter, all shops and restaurants look modern and there's a nice walk along the beach that's only a 10min walk away.
There are quite a thew things I think the hotel needs to do to be able to feel like a 5star (like others I have stayed in)
I work in a 3 star hotel and we even give free WiFi and waters in guest bedrooms.
The biggest dissapointment for us was the lack of sleep we had due to our room being surrounded by children, every night and morning (at rediculous times) we woke up to children crying and screaming which at this point I can't wait to get home and have a good nights sleep. Maybe the hotel should make a separate area of the building for adults only?
The walls are so thin we could even hear other rooms next to us close and open their curtains empty there baths and run the taps, never experienced anything like it.
The beds are 2 singles and you cant even join them together, me and my partner also found the beds really uncomfortable.
Channels on the TV only had news in English about 3 channels, may not bother too many people if you don't watch TV on holiday.
I also agree with other people commenting about the hotel/rooms being dark and not enough lighting.
Some mornings for breakfast and also dinner we wher shown to a table...other days not... so had to find our own, one morning after getting our food we went back to our table to find other people had been seated there so we had to find ourselves another table.
Overall this is a nice hotel but I think is more suited to families rather than couples. At the moment at this hotel I did not feel I had a five star experience and that the hotel are just trying to squeeze every penny they can out of guests for these extra things oh yes you even have to pay to use the safe.
All of these petty little things add up to quite a lot making this hotel not feel like a five star. This hotel for us has not been what we expected so unfortunately we will not return.More
the best hotel !!!
Had a great holiday the best hotel we have stayed in. Food excellent, comfortable rooms, all staff very friendly and excellent location. Was very impressed with the African theme which continued throughout the hotel and into the rooms. Will definitely go back.More