This high-end hotel has a pair of pools tucked among its pristine gardens. And it’s right on the seafront, too.
The property is set among vast gardens and ocean-view terraces. Style-wise, the hotel has just had a makeover, so everything's really contemporary. Bedrooms, for instance, are done out top-to-toe in cool grey.
In terms of location, it’s in a good spot with direct access to a car-free promenade and Maspalomas beach only a 5-minute walk away.
Average monthly temperature and rainfall for the Meloneras location.
TEMPERATURE (°C)RAINFALL (mm)
Travelife Gold is awarded to hotels that demonstrate industry-leading sustainability practice. In other words, properties that are both greener and fairer to the environment, their employees and local communities.
We had the most relaxing and wonderful stay at this hotel - we didn't want to leave! From the beautiful accommodations to the relaxing pools, the amazing meals and the quality amenities, every minute was enjoyable. This hotel and its staff made everything easy: dinner reservations, spa appointments, poolside meal service, etc.
The location was beautiful as well. Just outside the hotel premises was the boardwalk which takes you into a retail center in Maspalomas. The lighthouse is surrounded by restaurants and both souvenir and high-end shops, which made for a nice afternoon out.
Our experience at the Meloneras was a true vacation.More
Ann-Marie B, Alexandria, Virginia
Large hotel...take your walking shoes...
Lovely modern and clean hotel..food good but repetitive..some odd things at breakfast like green beans and carotts? Pools were great..used the adults only for peace and quiet..although loud music could be heard from the next hotel. Some staff very friendly others need to learn some general manners..in the Blue Bar at the front of the hotel! I totally agree with the opinion of others...if the Spanish came in the restaurant after us they were seen to first! Also been in ignored when you walk into Magnolia restaurant, but others been made a fuss of..depends what nationality you are. Other places to eat Krystal restaurant..was fully booked the week we were there..Espanol..don't bother was not great. Oceans View pool snack bar used this nearly every day food was lovely well presented and reasonably priced and served with a smile! Must mention all poolside people very helpful and friendly from moving sunbeds to fixing umbrellas nothing was too much trouble! We had a nice weeks stay..but would not go back.More
Just got back from a weeks stay here, mixed feelings towards it to be honest.
When we arrived which was quite late at night we were offered free drinks, we accepted the kind offer but we didn't receive any drinks, kind of disappointing as I was looking forward to it, there was also a cold buffet put out for us to eat but it was very limited, salad and cold meat, the salad tasted weird and the cold meat looked disgusting, the only decent thing was the bread rolls and even then they were stale, it was a nice thought by the hotel but maybe better choices after a long flight to get there.
When you arrive you are greeted by someone who will take your bags to reception, once you've checked in most likely the same person will take your luggage to your room, it made you feel like you were someone special so it's great.
The hotel room was amazing, comfy beds and beautifully decorated, the shower was to die for, amazing! It was a rain shower which truly was excellent. The view was very limited and we only saw the restaurant area so not great in that sense.
The pool area was good, on the first day we realised we'd have to go earlier in the morning if we wanted a sun bed because they disappeared quickly, It does mean a lot of early mornings to get down by 8am, so not so great if you are wanting a nice relaxing lie in on holiday.
In terms of restaurants we only went to the magnolia restaurant (the main restaurant for breakfast and dinner) it was okay there was always an option for dinner, I'd recommend the Italian station as the pastas and pizzas were very nice, the other stations were okay not too many options to be honest but you will always be able to eat something, the same can't really be said for breakfast, there's the usual cooked breakfasts but they were kind of average, there's toast which you can have but the bread was kind of stale, it was okay, I'd recommend the mini pancakes though they were really nice and I had some everyday.
In the afternoons there is a poolside bar where you can get food and drinks to your sunbed, that's very good if you are just wanting to relax and enjoy the day. We used this a couple of times.
The maid service is good they come twice a day, the first time is general cleaning up and making beds and the second time is later in the evening and is only to change towels and depending on the lady that comes you'll get your bed turned down so it's ready for you to just hop in.
We had a bit of a fly infestation though, midweek but the next day the maid came and gave it a better clean and it was fine after that.
TV channels are limited, we only had one and it was the Disney channel, this is fine if you aren't a big watcher of TV.
The staff again are a bit of a mix, some are really friendly and nice and couldn't do enough I especially liked the doorman wearing all white (I don't really know his name or what his job entails so apologies to him if I've got it wrong!) he was great always welcoming and friendly and interacted with everyone, but there are some who aren't so friendly, not mean or anything but just not as cheery and helpful. I also feel like the staff slightly favoured Spanish guests just that little bit more. When we went there were a lot of different nationalities staying so it was an interesting mix. Everyone seems so serious there so it wasn't a relaxing atmosphere between guests.
The pools are great we visited almost every one, could be a bit cold especially early in the mornings but once you've got into it your body adjusts to the temperature making it a lot easier to swim in, you are not allowed to have lilos or rings or just any inflatables in the pool, just letting you know in case you decide to pack them. You can however play with balls and a few kids had little bats and were hitting little balls back and forward.
Family friendly hotel with a babysitter available incase the adults want a night to themselves, plus a kids club also for during the day.
There is a spa and a gym and a hairdressers which I didn't use but it seemed nice enough when I had a look around. Also a laundry service available at a cost.
There is a bar which has evening entertainment almost every night so thats something.
Nearby there are some shops and a couple of shopping centres, there is your usual markets and souvenir shops but there is also some top brand shops available. The hotel is a short walk away from a beach, also as you walk down you can see some sand sculptures which are truly stunning and well worth the short walk.
The last day, the day we were leaving we had to check out at 11am even though our bus wasn't coming to pick us up until 7pm so which meant we had to wait in the lobby all that time, you do have the option of using the facilities but we didn't see any point especially when we were flying home and didn't want to take home wet clothes. I feel like the hotel should provide some rooms for the people leaving so they can relax and wait in comfort.
All in all it was a nice stay and I would probably go back. Hope this review helps you make your decision about staying in this place!More
Reviewer242015, Edinburgh, United Kingdom
From check-in, which was efficient and fast, the whole stay at this hotel was excellent. We stayed in a ground floor room in one of the accommodation blocks in the grounds of the hotel, the room was clean, modern and comfortable. The bathroom was amazing - the shower was the best we have ever used in a hotel. We stayed on a half-board basis and found the food to be excellent - the breakfasts are particularly good, there is just so much choice and all of it freshly cooked. The evening meals were also delicious and waiting staff were attentive, friendly and efficient. We liked the fact that you could sit at any table and didn't have specific places and could eat whenever we chose to. We ate at both a la carte restaurants and found both to be good but we preferred the Spanish themed one as the view was lovely and the staff were particularly welcoming. There are plenty of sun beds round the many pools, although sunbeds were taken very early in the morning! All in all, this was a fantastic stay - the resort is lovely, there is plenty to do in the evenings, the hotel is in a great location and we felt that the hotel and its staff were there to ensure all guests had a wonderful holiday.More
aliw00d, Suffolk, United Kingdom
The hotel itself was very nice with plenty of attractive swimming pools in well kept gardens.
Food was excellent with plenty of choice, if you read of other reviews stating the food was repetitive take no notice the food was lovely with lots of choice.
Rooms very good with cleaning twice a day.
The only negative for us was a difficulty in ordering drinks which was on occasion like something from Fawlty Towers.
In the morning trying to order both tea and coffee was painful.
Drinks in the evening at the Rose bar was the same but with a twenty minute delay between drinks.
The waiting on staff were very nice but were very slow so perhaps not enough staff on duty?
Would recommend and returnMore