This high-end hotel has a pair of pools tucked among its pristine gardens. And it’s right on the seafront, too.
The property is set among vast gardens and ocean-view terraces. Style-wise, the hotel has just had a makeover, so everything's really contemporary. Bedrooms, for instance, are done out top-to-toe in cool grey.
In terms of location, it’s in a good spot with direct access to a car-free promenade and Maspalomas beach only a 5-minute walk away.
TripAdvisor Traveller Rating
Based On 1312 reviews
- Official Rating
Holidays in premium hotels
- 4T and 5T hotels
- Minimum 4/5 Trip Advisor score
- Luxury properties
- 20kg luggage allowance on Thomson Airways
Free wine or sparkling wine and fruit on arrival.
Food & Drink
|Dining options||Breakfast||Lunch||Evening meal||Drinks||Snacks|
Buffet breakfast and dinner.
Facilities ► View all
5 outdoor pools
There are five swimming pools to choose between here, and two of them a infinity pools which are heated in winter.
Head to the buffet restaurant for breakfast and dinner. You'll find a variety of hot and cold dishes on offer here.
Expect a wide terrace filled with cushioned chairs and café style tables here. Light snacks and tapas is available at a charge depending on your board basis.
Rooms ► View all
junior suite with garden view and balcony/terrace with private whirlpool
twin room with balcony or terrace
These modern twin rooms come with a balcony or a terrace for that bit of fresh air. They have a sofa-bed that can sleep an adult or 2 children. Plus you'll also find free Wi-Fi, air-conditioning, a minibar* and a flatscreen TV included.
TripAdvisor Reviews Show more reviews »
Very good but not excellent
We spent a week in Riu Palace Meloneras with our 1 year 5 months old girl and we were quite happy with our stay. I liked the modern style of the hotel and the rooms although our room already showed signs of wear. Our room was upgraded by the hotel to a junior suite with a large jacuzzi on the balcony, the jacuzzi was a welcomed addition to our stay. Room was spacious as was the balcony. Bed was big but also a bit worn down with a two distinctive dents on the bed which made changing sleeping positions sometimes difficult. I would have also preferred a normal duvet and duvet cover instead of just two bed sheets because it's easier to control sleeping temperature with a duvet and it's always warm enough. The staff throughout the hotel were very friendly with a one or two exceptions but usually everywhere everybody greeted the guests with a genuine smile. I especially like to thank the wait staff during breakfast and dinner: "Finnish Antonio", Genaro, Manolo and Ana among others were resilient in trying to entertain our daughter who was not her smiling and happy self but more of an angry baby during our stay. A big and warm thank you to them! Breakfast and dinner had a large variety of different kinds of food, the quality was excellent and the presentation was imaginative. One thing we didnât like was the fact that you had to pay for water during dinner, water should have been included in the meal. Although we were happy with the cleanliness of the hotel grounds and pools I wasn't very happy with the cleanliness of our room. For a five star hotel the rooms should have been spotless after daily cleaning but usually the floors were quite dirty and bathroom should have been cleaned more thoroughly. There are three big pools, two adult only pools and one children's pool so there's a lot of choice. Temperature seemed to be fine in every pool. There are a large amounts of sun beds but they were reserved early in the morning which was highly annoying! The only time we could enjoy lounging in the sun around the pools was afternoon when our daughter was napping in the stroller but finding two available sun beds then was quite difficult. We weren't so shameless as to reserve sun beds early in the morning just to use them for an hour or so in the afternoon but unfortunately a lot of others were. The other big disappointment was the hotel gym which was very poorly equipped with just a few weight stack machines not enough for a complete body workout. A well equipped gym should have at least a small selection of free weights, just bunch of aerobic equipment is not enough for a five star hotel gym! Free wifi was great and it worked flawlessly. The room safe cost 20 â¬ extra per week which was a cheeky addition on the part of the hotel. On the whole our stay was pleasant but there were quite a few bigger and smaller details that need attention to really put this package tour hotel to the 5 star category!More
Good but not 5*
Good hotel, excellent food but not always hot enough staff excellent, room good but shower soaks bathroom floor making it a hazard. Pools great but kids allowed in adult pools. Lots of towels and sunbeds, overall good, I would come againMore
Visited in February. Even on a chilly evening, they do everything to make you comfortable outside. What a lovely place if you like quietness and luxury service. Moreover, the atmosphere is very relaxed. Nothing is wrong in this hotel, staff is so welcoming and spontaneous at the same time. Good point that some swimming pools are adults only now (or we just did not realise last time :- ) ) We'll be back next year!More
Just come back from this hotel and I can recommend it 100%. First impressions of the hotel is that it's newly refurbished and very modern. The rooms are of a good size, good beds, good bathroom with powerful shower and hot water at any time of the day. Mini bar and flat screen tv. Food in the restaurant for breakfast and dinner are all to good standard and varied choice daily, medium size selection compared to some of the bigger Rui hotels but this food was far better quality! All drinks are top shelf spirits and reasonable prices, also 2 other restaurants on site which are included. Pool areas are very clean and even though it's still the winter season the pools were still warm to enter. Spent most of the time in the infinity pool. All sunbeds get the sun, but Do get up early to get a bed but if your favourite spot is taken the beach nearby is always a nice spot! The hotel is in a brilliant location with nice bars and restaurants and shops on the door step and nice promenade to walk down. Seriously can't fault this hotel and the cleanliness of it. The maid service,front of house and all dining room staff and other staff were allout standing. Been to many riu hotels with my job as cabin crew and this one is the best I've been too! Will definitely be returning but would like a balcony facing the pools next time please!! Lol. Thanks for a perfect holiday!More
Gets Better every time we visit.
Just back from our 6th visit to this extremely good hotel. As soon as you walk in the front door you feel at home. We have stayed in a number of Riu Palace hotels and, we feel, that this is the best. All of the staff are so friendly and will not walk passed you without acknowledging you. The staff in the dining room cannot do enough for you. Nothing is too much trouble to them and they are so cheerful. The quality of the food is very good, whether in the normal dining room or in the Spanish restaurant, which is great if you fancy a 'treat' at no extra cost! A special word of thanks to the managers who spend their days checking that everything is in order in the hotel and grounds and are always available.More
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Bed and Breakfast
£694 per personView details
Items marked with * incur extra charges which are payable locally