Hotel Riu Palace Meloneras Resort  

This high-end hotel has a pair of pools tucked among its pristine gardens. And it’s right on the seafront, too.

The property is set among vast gardens and ocean-view terraces. Style-wise, the hotel has just had a makeover, so everything's really contemporary. Bedrooms, for instance, are done out top-to-toe in cool grey.

In terms of location, it’s in a good spot with direct access to a car-free promenade and Maspalomas beach only a 5-minute walk away.

TripAdvisor rating

Based on 448 reviews

  • Official Rating
  • 3Floors
  • 515Rooms
  • 4Lifts

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Welcome Offer

Free wine or sparkling wine and fruit on arrival.

Food & Drink

Dining options Breakfast Lunch Evening meal Drinks Snacks, Icecream
Half Board

Buffet breakfast and dinner.   


2 heated in the winter.

For breakfast and dinner.

With a wide terrace filled with cushioned chairs and café style tables.


Twin room with limited sea view sleeps up to 3 with central air-conditioning, free Wi-Fi, satellite TV with limited English channels.

Twin room sleeps up to 3 with central air-conditioning, free Wi-Fi, satellite TV with limited English channels.

TripAdvisor Reviews Show more reviews »

A week in the sun

We stayed at this hotel from 6-13 October. It was our first "package" holiday for some years. The hotel had been recommended by a friend before the refurb, so I was disappointed not to have seen the previous traditional spanish decor. But it was very beautiful, clean and nothing was too much trouble for the staff who responded promptly and efficiently to all requests and problems. Our room was very large and comfortable, especially the beds. There were one or two teething problems (the refurbed hotel had only been open for 5 weeks), the biggest of which was the absence of plugs in the washbasins. We gathered they'd ordered the wrong size and were awaiting a delivery of the right ones. I just used the bidet, which did have a plug to rinse out our swimwear. It's a big hotel (>500 rooms over 1,000 guests) so we rarely bumped into someone we'd met before. Personally I prefer a smaller hotel where you might get to meet others. The four swimming pools were all excellent and provided variety. We managed to get a sunbed every day after we returned from whichever adventure we did that day, though most were already saved by the ubiquitous towel, despite notices saying you couldn't reserve sunbeds. The majority of the guests were German, but I don't think there was any connection with towels on the sunbeds. Food was a bit a problem for us as vegetarians. There were always vegetarian choices at the buffet, but not always something we'd have chosen. There were lots of lovely salads and other vegetables (though they were often overcooked). We booked into the Krystal restaurant one night where we had a lovely vegetarian meal in a peaceful environment. We couldn't do the Spanish restaurant because there were no vegetarian tapas available, but as the Maitre D' told me "Spain is not a vegetarian country". We knew this and our expectations hadn't been high around food. Our biggest bugbear with the hotel was the "entertainment" which was outdoors and so difficult to get away from. We don't enjoy the sort of easy listening music on offer and would have liked to eat our meal in peace and sit on our balcony without the benefit of the "music", but we couldn't until after 11.00pm when it did stop promptly. I had emailed in advance to ask for a quiet room, but I don't think there were any rooms that escaped the "entertainment". For some reason there are no lights on the balconies so even if there was no music we couldn't sit outside in the dark and read. So despite all these minor issues, I would happily recommend the hotel to others for comfort and service.More

RuthandColin, Exeter, United Kingdom

We prefered the hotel before the refurb

It use to look really special when you approached the hotel, just like a Riu Palace should be.Looks like an ordinary Riu hotel now. Villas no longer exist they are now one large room. The settee is very uncomfortable. We much preferred the 2 rooms and the furniture was much more comfy. The only improvement we found was the large rain shower which was lovely. Also the air con works better now. The recliner chairs with cushions and foot stools on the balcony have been replaced with ordinary garden chairs. Thought they would have added outside lighting now that it's 5 star. The new furnishings won't last long and there is less storage now. We have never had a problem with pool loungers but now the hotel has increased in size there is a real problem. People were saving loungers at 4 o'clock in the morning. We saw this when walking around the pool with our baby grandson who couldn't sleep. The pool attendant was there just after 6 o'clock with his torch checking his list and saving loungers for guests. Most loungers had gone by breakfast time at 7.30. We sat inside for our evening meal as we didn't want to battle for a table outside. There were lots of tables outside but they were very busy and you could see people looking around for clear tables. The food is in a separate area now. There were only a few queues and the food never ran out as much as before. We enjoyed breakfast. We always went for breakfast at 7.30. It was lovely and quiet at this time and plenty of tables outside. They seem to have more selection at breakfast time and we enjoyed everything. The main bar is a lot larger now with lots of outside space. They just need more non smoking tables. The singers are still as bad as before. The bar down by the prom is lovely and quiet in the evening and it's nice to sit by the sea. I hated the new reception with all the mirrors. There's even a large black horse with a lampshade on it's head. What was that all about. Still it made us laugh. We did go into the restaurant where they serve the Spanish meals. It was like a canteen at lunchtime and very noisy so we didn't bother to book for the evening. We probably will return one day but wouldn't rush to return now. In the past we have even stayed twice a year.More

jak467, Kent

not five star

we stayed at the hotel for two weeks mid sept. the hotel has just been modernised and although its very clean,very white and very modern we feel they have taken all the lovely caricature away [ just our opinion] the gardens used to be lovely but have gone to make way for more accommodation such a shame.Dinning is a lottery you find a table leave something to make sure you keep it only to find someone else nabbed it while you were walking with plate in hand or stood in an long que so we had to do the job in shifts this is not five star dinning or even three.we felt the old way of two sittings worked well were you new were your table was for the length of your stay .The staff in all areas were the best weve comeacross working so hard walking miles a day as the way the hotel is layed out now they have long walks in hot weather from bars round 4 pools with food and drinks.the hotel is very popular with other nationalitis andwe were very much in the minority.Although we enjoyed our holiday and love riu hotels we don't think this one is for usMore

brian c, Selby, United Kingdom

Not what I would consider five star hotel

having travelled to many destinations worldwide. This hotel is absolutely stunning in appearance after its total refurbishment and it's very clean. However it falls way short on service in the restaurants and the quality of the food is very mediocre. Having arrived last weekend I was disappointed to find on presenting ourselves to the Resturant for breakfast or dinner,we are required to find ourselves a vacant table. With many people walking about doing the same its was difficult we have watch for other guests about to leave and then pounce. This then meant we had wait for the table to cleared and relaid before we could settled to enjoy our evening meal. The food quality also leaves a lot to be desired with a limited choice and veal ofter being offered. Last night BBQ pork ribs were offered these tough and difficult to eat as the meat should easily part from the bone. after a seven night stay on half board basis we have chosen to eat out on three evenings elsewhere. As the staff do not ask for your room number on any occasion they have no idea how many guests are abandoning the restaurants and seeking food elsewhere. On a positive note the food is always hot. But this only narrowly compensates for the poor level of service from Resturant staff who are obviously in short supply and unable to cope with disarray of people just plonking themselves down at tables.More

Terry R, Seaford, United Kingdom


We stayed here for a week at the beginning of September 2014, not realising that it had not long opened after a substantial refurbishment and found there to be low occupancy. Loads of sun beds (with and without towels reserving them), we had no problems finding a seat at breakfast/dinner. Later on in the week it did start filling up and the above were more difficult to find. The room was amazing and as for the shower, 10/10 :) :) The food was excellent, a great variety and loads of it and the staff couldn't do enough for you. I do have a few gripes though, they are; Towels laid out reserving sun beds early in the morning Finding tables that were free as it wasn't obvious whether someone was already sitting there. The glass screen between the shower and the room allows light to come in and wake you up if someone decides to use the bathroom in the middle of the night It would have been nice to have some english tv channels (its nice to watch something whilst getting ready in the evening) All in all a really lovely place and given the choice I would go back.More

Sarah C, Newmarket, England, United Kingdom

See all 448 reviews »

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