This high-end hotel has a pair of pools tucked among its pristine gardens. And it’s right on the seafront, too.
The property is set among vast gardens and ocean-view terraces. Style-wise, the hotel has just had a makeover, so everything's really contemporary. Bedrooms, for instance, are done out top-to-toe in cool grey.
In terms of location, it’s in a good spot with direct access to a car-free promenade and Maspalomas beach only a 5-minute walk away.
These modern twin rooms come with a balcony or a terrace for that bit of fresh air. They have a sofa-bed that can sleep an adult or 2 children. Plus you'll also find free Wi-Fi, air-conditioning, a minibar* and a flatscreen TV included.
These spacious, superior twin rooms come with a garden-view balcony or terrace for that added outdoor space. They have a lounge area. Plus you'll also find free Wi-Fi, air-conditioning, a minibar and a flatscreen TV included. These twin rooms also have a sofa-bed.
Travelife Gold is awarded to hotels that demonstrate industry-leading sustainability practice. In other words, properties that are both greener and fairer to the environment, their employees and local communities.
Only booked this trip for a week and it's going by too soon. Great location by the coast and direct access to the promenade and the local shopping mall. The hotel deserves its five star rating. The staff are attentive without being cringing and the food is very good. Rooms are well appointed and the whole resort is kept to a superb standard. Only negative is the cramped sun beds at the pools. Rubbing shoulders is OK , but no other rubbing, please!More
We went on holiday for a special birthday ( 50th ) great location, fantastic hotel, unlimited choice of food, it is always being replenished, even when you go down to breakfast or dinner late.
The staff are second to none, very helpful, the only problem is, the usual towels on sunbeds !!!
You pick up your clean, fresh towels at 8am, but the beds already have towels on them (not quite sure what time they are up )
We were there in April, so the hotel was not quite full, not sure what it's like later in the season.More
Excellent service, very good food.
We have just returned from here after a two week stay post Easter. As usual the check in was very efficient and we were soon in our room with our cases following immediately after. We were in a Garden Villa which is approximately double the size of a standard room but with the same facilities. These comprise a huge walk in shower with monsoon head together with a separate hand held shower head. Luxury toiletries comprising shower/shampoo liquid soap, massage soap bar, Body milk lotion and hair conditioner. In addition a separate box which contains comb, needles and coloured cottons together with a comb. Also in our room were two bathrobes but no slippers, please remember to take your own travel slippers if you don't want cold feet! We were towards the beach end of the site and found that our satellite TV did struggle to pick up English news [Sky only for UK news], BBC World was better for International news but the picture did suffer from pixelation. The buffet food for breakfast and dinner was excellent and the service in clearing the tables was very quick and the staff were very obliging. Porridge was available at breakfast time and was mostly very well prepared [must have porridge to start the day!]. The only downside to dinner was the fact that they now will not keep a partially used bottle of wine for you, you must either finish it, buy a half bottle or carafe or take it back in a paper bag to your room. This last fact together with no slippers being provided in my mind are the only two things that stop this hotel being a true five star rating. The grounds are beautifully maintained, there are five swimming pools and one children pool together with a snack bar where you can get light snacks all day and a restaurant where you can get lunch but this is served and is not buffet. Would we come here again, yes most definitely. The hotel's location is perfect, right on the front and within 10 minutes walk of various very nice restaurants and shops. Bus station is 15 minutes walk away and the fare into La Palma as an example is just over 12 euros per person each way.More
In May 2015 me and my family set off to Newcastle Airport to fly to Las Palmas with Thomas Cook . It was the first time I had ever been to the Canary Islands, it was very early in the morning before we set off to Newcastle International Airport.
First of all we flew to Tenerife then we made a connection to Las Palmas. It was not long before we arrived at the hotel.
It was very nice in our villa but the customer service was quite poor as they were meant to have room service but we rang the bell and nobody came. But overall it was a very nice hotel as there were many clubs for children to visit and make new friends with children from all over the world. I made friends with some children from Belarus and another friend from Majorca.
This was one of the best hotel stays I have ever had and I will be sure to visit Gran Canaria and I will be sure to stay in the Riu palace hotel, Maspalomas. Overall I would give this hotel a 5 star rating but I am not sure if there was a problem with the system but I think that the room service could be improved.
Luxury in Gran Canaria
Have stayed in many nice hotels in the world and this is up there with them .A family visit to celebrate our parents 60th wedding anniversary , they treated us exceptionally well , but actually they do to every guest . Every member of staff is a credit to the RIU Group, if only British staff could be the same , some are but not the norm even in the big expensive branded hotels , smile , smile , smile and acknowledged by everyone , gardeners, maids,chefs, waiters and management .No tea or coffee in the room ( a British thing !!)everything else is there ,WiFi is absolute top notch ,better than most people will have in their homes in the UK and never dropped once.
If you are without kids , use the adult only infinity pool , it's fantastic.We booked with Thomsons and flew from our local airport , first class from start to finish , even flights on time .More