This high-end hotel has a pair of pools tucked among its pristine gardens. And it’s right on the seafront, too.
The property is set among vast gardens and ocean-view terraces. Style-wise, the hotel has just had a makeover, so everything's really contemporary. Bedrooms, for instance, are done out top-to-toe in cool grey.
In terms of location, it’s in a good spot with direct access to a car-free promenade and Maspalomas beach only a 5-minute walk away.
TripAdvisor Traveller Rating
Based On 633 reviews
- Official Rating
Holidays in contemporary, premium hotels
- Choice of dining options
- Room upgrades
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- Design-led properties
Free wine or sparkling wine and fruit on arrival.
Food & Drink
|Dining options||Breakfast||Lunch||Evening meal||Drinks||Snacks, Icecream|
Buffet breakfast and dinner.
Facilities ► View all
5 outdoor pools
There are five swimming pools to choose between here, and two of them a infinity pools which are heated in winter.
Head to the buffet restaurant for breakfast and dinner. You'll find a variety of hot and cold dishes on offer here.
Expect a wide terrace filled with cushioned chairs and café style tables here. Light snacks and tapas is available at a charge depending on your board basis.
TripAdvisor Reviews Show more reviews »
Recently renovated the Riu Palace is a stylish luxurious hotel. Entering the lobby you're met with a hall of mirrors that is a little disconcerting but you get used to it. Staff are immediately friendly and helpful. We had a room on the ground floor overlooking the eating area. It was quiet and we weren't ever disturbed by the hustle & bustle of guests eating. The room was spacious with a lovely bathroom with walk in shower. Our only grip about the room was the twin beds were on wheels with a very flimsy break so any amount of 'movement' on the bed resulted in you rolling away from the other twin bed. The cleaning staff were efficient, if a little over efficient - we had to put the do not disturb sign out so we could have breakfast and then come back & get ready for the day out/sunbathing. Each evening there's a knock at the door asking if you need fresh towels - a little odd as to save energy you have to put your towels on the floor to be refreshed, which we did once. But then you can have clean towels twice a day? The food in the restaurant is varied and lovely. You can make healthy choices or indulge yourself. It definitely had a German feel to it to cater for the majority of guests but that didn't deter from the quality. There are a few bars in the hotel which are all nice and stylish. the Blue bar by the far pool is lovely serving great cocktails and watching folk walk by on the promenade. There is a main pool with a walkway runnign through the middle, a long bean shaped pool and an infinity pool at the end. All are surrounded by ample sun beds. HOWEVER, it seemed some guests were up before dawn (my husband went for a ruin before sunrise & can confirm this!) to reserve their sun loungers. So, if you want a good place to relax and tan then get up early! The hotel was full and on the first day at around 10am, there were NO sun loungers left. However - top tip if you're travelling without children - there is an adults only pool in the far right corner behind the Ocean#s view restaurant. This wasn't as busy and whilst you still had to get out by 9 to get a good lounger it was the only pool we used. It had a lovely infinity pool, was in a quiet location and had pool bar service (although this was a bit hit & miss). In mid summer the pool didn't get the sun until 10ish so plan your bathing accordingly! FLights back to the UK tend to be late in the day and there are two large shower rooms available for guests to use if late rooms aren't available. These are fully stocked with towels and shower gel etc. A nice touch. Outside of the hotel are bars and restaurants along the front with several 'designer' shops if you like that kind of thing. The bus station to explore the rest of the island is just 5 minutes walk away. All in all it was a lovely relaxing holiday. More
MrsSunderland, Halifax, United Kingdom
Great hotel and staff
We have been lucky enough to stay at some really nice hotels over the years so our expectations were high for the RIU Meloneras Palace, but as soon as we walked into the grand and spotless reception area I knew we had nothing to worry about. Check-in was a calming and straight forward process, even though it was midnight there were 3 receptionist to book travellers in and run trough the hotel and its facilities. This process was accompanied by a glass of cold cava and orange juice for the kids. Despite missing dinner, the hotel had organised a cold buffet for us late arrivals which I felt was a nice touch especially after quite a long journey. We were allocated room 5112 which was a superior twin and was location in the gardens right next to the pool and had views over the sea. The room itself was large and consisted of two twin beds and a soft bed, which was plenty big enough for our 6 and 8 year olds. The room was immaculate and you could tell all fixtures and furnishings were of a high quality and we're all in working order. The bathroom was huge with 2 sinks, separate toilet and a shower big enough to house 6. For us air con is a big issue so it was great to have a system that was efficient and quiet and worked flawlessly. Storage in the room was plenty for a family of 4 and much to my wife's delight there was lots of hangers in the wardrobe to hang her 'whole life's contents'. Outside of the room the grounds are immaculate and well tendered, with the maintenance team always working away whilst being very discreet. There is a good choice of pools around the hotel which tick the 'box' for most, but I would say that they are not geared for under 4's and are more suited to able swimmers. My kids loved all the pools and spent most of their time in the water throughout the 2 weeks. Sun beds, yes I know it's the 'elephant in the room' but to be honest there are loads of sun beds around and we never went without any. If you want a particular spot then you need to make your claim by 8am, not ideal but it's how it is. Towel service and bar services is perfect around the pool and the staff work really hard to ensure you are happy and have everything you need, these guys made the days that little bit more special. As I mentioned above, we travelled as a family of 4 and knew before booking that the hotel was not massively setup with children in mind, which for us was fine because as long as there is a pool and ice cream the kids are happy. As a result there is not an abundance of kids running and screaming about the place which was nice. (Just mine ð) The food at the hotel is probably some of the best we have experienced over the years. The choice is plentiful and everything was cooked in front of you. The biggest problem is deciding what to have, which enviably meant several visits, but after the first week the 'shorts elastic' put a stop to this over indulging. Location wise the hotel is perfectly positioned for a wonder along the promenade in the evening or a 5min walk to the huge beach in the day. Either way you are not secluded away and stuck at the hotel like some resorts we've visited, here there's lots to do and see here. Hope the above helps and gives you an idea of what to expect, but rest assured this place is lovely. Any specifics, drop me a line. More
A very impressive hotel with minor issues (and no chocolate sauce!)
Our first visit for a two week stay in early and the Hotel June made an immediate impression once we stepped off the coach. Despite the perhaps rather uninspiring approach roads the main entrance is an imposing feature through which you can see the walkway right through the grounds past the impressive pools toward the sea. Check in was quite speedy and efficient, as we - regular Riu visitors - expect. The room was good with a generous and to us comfortable bed, and we particularly liked the spacious and well appointed bathroom with walk-in shower. As the property has recently undergone extensive refurbishment there was no wear and tear to be seen and it all felt fresh albeit that a trend toward minimalism contributed to a slightly clinical feel which may not suit some long established Riu afficianados. The TV offering for UK visitors- despite suggestions in the rather professional looking laminated guide- was almost non existant. Cleaning was excellent. We did, similar to other contributors, have a problem with movement noise from kitchen and servery activity plus an intrusive extractor fan. Unfortunately noise from trollies conveying food etc. began before 6 am and together with the extractor only relented at 11.30pm. It was not really possible to enjoy the balcony as a result and we would avoid rooms in this area in future. It is a little surprising that the redesign has apparently resulted in a procession of trollies rattling endlessly over a hard surface which we feel, together with a relentless extractor fan, intrudes quite significantly into a group of rooms. We felt that 3024 - 3032. and probably similarly positioned rooms on other floors, were susceptible to this problem. Food was good with a wide choice and plenty of variety - there were, however, some shortage issues at times causing some aggressive 'grabbers' and 'dive bombers' to introduce some undignified pushing and barging. The staff numbers appeared to us to be somewhat inadequate on occasions. We felt that these issues in combination meant that 5 star status was a little generous. And, 'chocolate sauce' - well, yes- comical it might sound, but there is a serious element to it . On 12 out 14 nights it ran out quite early and was only rarely replenished (if at all), something as simple as this is surely easier to get right than wrong, and in our view points to significant underlying management and control issues. Walking through the attractive well maintained grounds to the gated rear entrance brings you to a promenade which allows for good walking in two rather contrasting directions and access (left) to the compactly arranged retailing area which nevertheless hosts many interesting high quality shops within what is a very pleasant resort . There are plenty of bars etc. which help generate a welcome and noticeable 'buzz'. For the more mundane issues there are also small but generally well stocked supermarkets close to both the front and rear entrances of the hotel. The famous dunes (a must see we think), and beach take around 10-15 mins. walking time past the resort and shops for most people. A revisit is a good possibility, whilst at the same time it was not one of those holidays that you 'can't wait' to repeat.More
I have been to this hotel a few years ago I went back as now saying 5 star....hotel refurbishment was done well ,but lacks toilet facilities only 2 sets in the whole of the complex....restaurants were great food excellent quality and lots of choice ...ice cream bar was great and the views were amazing ....the entertainment was lacking quality and really poor .only one evening out of 7 was it worth watching and that was pole dancing ladies who were excellent,professional which really showed ....the sun lounger rule was completely ignored and people who wanted to leave there belongings on the beds all day because they don't want anyone else to have them ,unfortunately spoiled it for me ,the spa treatments and staff were great so was the hairdresser...rene on reception was always great and so helpful ...martin in the bar is a cabaret on his own in fact he should be on the stage as an act because he was amazing and so happy and friendly .but not upto 5 star ive stayed locally in a much better hotel but keep up the good work ..also free wifi which was greatMore
Kim L, Bishops Stortford, United Kingdom
beautiful hotel, ideal location, restful holiday
What a lovely genuine 5 star hotel. Welcome at reception warm and friendly, very helpful on the few occasions we contacted them. Room a delight, large batbroom, the most comfortable bed I think weve every slept in (rooom 3050). Lovely view over hotel pools and sea view. Towels changed 2 x daily, bed linen changed as frequently as requested. All hotel staff said hello when they saw you. Pool towels changed can be exchanged easily, never had a problem finding a sun bed which had good quality mattress. Pools were warm, the infinity pools were slightly cooler. Waiter service around pool area. Quickly served at all the bar areas by friendly staff. Hotel managers seen daily around the hotel talking to guest. The resturants, fantastic, the main resturant had a different theme in the evenings, quality of food was beyond expectations. We visited both speciality resturants, once again excellent food. We have visted many 5 star hotels, this one would be amoungst the top 3, well done Riu, and a special thanks to the staff.More
MegNorthEastEssex, North East Essex
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