This high-end hotel has a pair of pools tucked among its pristine gardens. And it’s right on the seafront, too.
The property is set among vast gardens and ocean-view terraces. Style-wise, the hotel has just had a makeover, so everything's really contemporary. Bedrooms, for instance, are done out top-to-toe in cool grey.
In terms of location, it’s in a good spot with direct access to a car-free promenade and Maspalomas beach only a 5-minute walk away.
Average monthly temperature and rainfall for the Meloneras location.
TEMPERATURE (°C)RAINFALL (mm)
Travelife Gold is awarded to hotels that demonstrate industry-leading sustainability practice. In other words, properties that are both greener and fairer to the environment, their employees and local communities.
We stayed for one week, Easter holiday with 2 kids.
The entrance hall is very impressive, the staff hard working and friendly, especially to the kids.
Nice location at the coast, from the entrance hall you can look over to the sea. Six different located, heated swimming pools with enough relaxing beds.
The food was excellent, big but nice dressed buffets. In general the prices for the drinks were normal for a 5* hotel.
They started also an mini-club for kids, beginning of four years.
We stayed in a standard room, main building. Nice room including 2x 90cm box spring beds, bathroom with a rain-shower, terrace, Flat-screen TV, WIFIâ¦
Outside the hotel you can find a lot of store for shopping.
I think one of the best hotels of Gran Canaria!More
Sabine004, Houthalen, Belgium
Very good but not a 5*
We stayed here for two weeks over the Easter holiday. The refurbishment of the hotel has been well done but small things stop it in my mind from being a true 5* rated hotel. The rooms are very nice, bathroom is very god with great lighting [it pleased my wife to be able to see to put her make up on]. There is a large shower with glazed screen with monsoon shower head and separate hand held shower head. There is a magnifying mirror but sadly it is too high and too far away to be of any real use unless you are at least 1.80m high! There is a range of upgraded toiletries but we struggled to get the soap replenished. The beds are very comfortable and there is a nightly turn down service with any towel replacement that you wish although on three occasions we had to ring reception as we had been missed out. The grounds are very nice and there are several infinity pools with a separate lunch time restaurant down on the sea front. There were always plenty of seating around the pools, some with individual shades and others under a fixed shade. The location of the hotel is very handy to a range of shops including several luxury brands and several delightful restaurants on the front. There is a very limited library in the reps room and a facility to store bikes in the luggage room. As usual with Riu the staff are brilliant, with a great attitude and can do approach. The buffet dining room is very good, a wide choice of food, however, if you have dietary problems or allergies the food labelling leaves much to be desired. There are notices telling you to ask the staff but even with the Maitre De we found communication difficult over the contents or inclusions of certain foods. The areas that we felt the hotel fell short of being a true 5* includes: no automatic provision of slippers, you are meant to request them but nobody tells you this, they will not keep any unfinished bottles of wine instead they give you a cheap looking paper carrier bag to take it away with you, the nightly turn down service was hit and miss, food labelling was sometimes totally missing. Would we come again, yes, now that we know the short comings we can overcome most of the little problems that they gave us. A shame that having spent 30 million Euros they have failed to make the finishing line.More
Howie30, Wimborne Minster, United Kingdom
Wonderful hotel with hard working staff who made us feel as though we were the most important people at the resort. Nothing was too much trouble. Rooms and everything else was spotless and the food superb, with something for everyone no matter how fussy!! Great choice of pools, with clean fresh water and plenty of sunbeds. Although the hotel was full it never felt full. Short walk to super beach and shops... Loved it, loved it. Only issue I have is the beds which were two big single beds pushed together, not great for a married couple as kept sliding apart. They tried to remedy the situation but did not really work. Having said the that the beds were comfy and CLEAN!!!!! Housekeeping was superb and efficient.. Would go again with no problems!!!!!More
englishboy66, Gloucester, United Kingdom
We visited Riu Palace Meloneras in March this year. It is a nice hotel, but not necessarily a 5 stars one.
Rooms are nice, well kept (the hotel was recently renovated), but pretty small. We chose a bigger room but still it wasn't too spacious. The main restaurant is very good, we did not even find it necessary to try the other restaurants. Swimming pools are heated but the water is still quite chilly. The hotel does not have many attractions for kids; it has a kids club but very small with few animations. The hotel doesn't have a direct access to the beachMore
katec79, Warsaw, Poland
Excellent hotel but chilly evenings in the winter months
This is an attractive, recently refurbished and clean hotel in a good location next to the sea with extensive grounds including six outdoor heated swimming pools. The staff are friendly, efficient and well trained. The food is excellent with plenty of choice. The bedrooms in the main hotel are large with adequate balconies.
Our main complaint when we were there in March was that it was cold in the evenings and there were no warm and well lit public areas to sit in. The reason for this is that the main bar has one side open to the elements and another large seating area is only covered by a roof. Even the reception area did not warm up as the in and out doors were in constant use. It is as if the architects designed the hotel for the Caribbean rather than the mid-Atlantic. So if you are going during the winter months donât forget to take clothes to keep you warm in the evenings and early mornings.
We were surprised that a five star hotel did not appear to have any rooms with double beds higher than the ground floor and the sheets on the twin beds pushed together were not large enough to tuck in properly. Also, there was no kettle in the room, no tennis court, no table tennis, no bicycles, no card room and, amazingly, no glass in the large window spaces in the jacuzzi.More