Why not take the opportunity to relax and pamper yourself in this modern, well-equipped wellness centre? Enjoy a soothing massage, or any one of the many treatments on offer, or switch off with a soothing session in the sauna. Whatever you decide on, you will feel chilled and calm after your visit.
Enjoy a quiet stroll in the beautiful gardens before slipping in to the Thalasso pool for a soothing warm soak, to help you relax and unwind. In it's own, quiet palm filled gardens, the worries of the world vanish, allowing you chill and make the most of your holiday.
Whether you choose to dine outside on the terrace overlooking the gardens, or in the Alberto Pinto with 70s retro interior, this is the perfect place to enjoy an excellent range of cuisine. Listen to the rustle of the palm trees and watch the stars as you enjoy a drink from the range of local and international wines. Waiter service is available at times throughout the week to make things extra special.
These twin rooms have a modern and contemporary feel and come with a balcony, for that extra space outside. They include a shower, plus there's water and fresh fruit, bathrobe, a vanity mirror, minibar*, Wi-Fi, and air-conditioning.
Travelife Gold is awarded to hotels that demonstrate industry-leading sustainability practice. In other words, properties that are both greener and fairer to the environment, their employees and local communities.
Last year (2014) we came with all our family to celebrate our Golden wedding and everyone enjoyed it so much we were persuaded to come again this year. A wonderful place to âchill outâ, palm shaded gardens, swimming pools and right by the sea. The rooms are spacious and comfortable - the food consistently excellent, particularly breakfast after a swim and perfect weather.
We were welcomed back like old friends and nothing seemed to much trouble. All the staff were welcoming and helpful, chamber maids, waiters, managers. A brief Anglo German contra-temps in the sauna was quickly sorted out by the manager ego everyoneâs satisfaction and some amusement. I was amazed how many people told me they -and their families, young and old had been coming for years.
The hotel celebrated 40 years with a lively evening, a magnificent meal and fireworks. I wish them all the very best for the next 40 years and hope very much this will not be our last visit.More
117matilda21, Chichester, United Kingdom
Far below our expectations
We stayed at the hotel for one night with two adults and two kids, and it was far below our expectations. We payed 900 EUR for two rooms for one night and was supposed to be given a superior room at the top flor. We got a noisy room at third floor which was small, much smaller than standard rooms for other five stars hotels in the area. The service was slow with long ques both at the reception and dinner area. Food was ok, but far from our expectations given the pricetag of the hotel.
We have been to many other hotels in the area which has a lower rsting on trip advisor and they are all much better rooms, service and food at a substantially lower pricetag.
banjo20000000, Stavanger, Norway
A Different Holiday Experience
I find this a rather difficult review to write as our experiences were rather varied.
Initially we felt as though we had gate crashed a private get together as everyone seemed to know each other and unlike ourselves were clearly Palm Beach regulars. There is therefore something of an assumption that you know how things work here which took us a couple of days to engage with.
Of particular note I would mention the seating arrangements for dinner. The advertised times are 18.30 to 22.00 however guests arrive for their favoured spot on the terrace from about 18.00. The seating of guests is rather uncontrolled as the terrace can be reached by three different routes with only the Bar access route seemingly managed. Hence people just turn up and sit where they see a free table while you might be waiting, a little frustrating. Best to wait until after 20.30 when things quieten down if you want to sit outside which lets face it if the weather is good most will want to do.
The service throughout the hotel is excellent and I thoroughly endorse all comments on this subject. The food is also as good as I recall anywhere in a hotel of this size. Although the barbeque evenings are fine we went here in part to enjoy table service so swapped this option on two occasions for lunch. This was a real find and I would encourage others to try it as it was generally quiet at this time and the food superb.
The swimming pool area is good and although sunbeds are reserved from 7am by many the attendants always seem to find you a suitable area.
I was less happy about the evening entertainment which varied from good ( 3 Tenors) to awful. The Bar area is not a strong point for the hotel. The stage is tucked away and performers are poorly lit and often difficult to see. I think this aspect could be significantly improved upon. The background music played on the Terrace though was enjoyable.
In summary the 10 days was very much enjoyed but could have been enhanced even further with attention to dinner seating arrangements and bar entertainment.
Our room was on the third floor and one of only a few in the shade all day. Not a problem for us as I suspect it would have been too hot to sit there in full sun. Worth however thinking about what you want and I would suggest you ask for a room on the 5th floor and above. We overlooked the terrace and pool which was pleasant enough and gave us an insight into how these areas operate and busy times to avoid etc.
Our stay covered 40th anniversary celebrations at the hotel and we much enjoyed the fireworks.
Our thanks though to everyone for their service with a smile.More
JW150852, West Midlands
STILL THE BEST
NB. Kindly read my more detailed review "Genuine Class" (Sept. 2012) and "Second Review..." (Feb 2014) which generated many helpful votes from over 5,000 readers.
This hotel, and (from what we have seen), its nearby sister "Residencia", remain the only hotels of true class on the island. Because Maspalomas has its own super warm & sunny climate - don't believe ANY weather forecast you might read - we wouldn't stay anywhere else. We prefer SSPB for it's different pools, the spa, dining alternatives (BBQs are great too) and the unique, naturist sunbathing plus sauna/solarium/steam facilities.
During the last 20 years we've experienced all the room types and we can genuinely say that, unlike many other hotels around the world, you really do get exactly what you pay for here. This year's junior suite was definitely worth the extra, with a larger bathroom (often comment upon in these reviews), and we would never recommend less than a B class room.
Cleanliness, facilities and the overall atmosphere remains near perfect for such a hotel - although during the UK October half term the hotel catering services were clearly very stretched, as the hotel was full.
We enjoyed eight superb treatments in the Hotel Spa during our week (which is HIGHLY RECOMMENDED). We lazed around the adult (age 14+) pool most of the time and had a wonderful time. Staff, as always, the best on the island, in fact probably throughout the entire Canary Islands. Evening entertainment continues to improve too, but as there's no large stage don't expect them standards of say, The Lopsean Hotels.
As other guests have suggested, we would extend the naturist health zone to the private area in front of the open gym, to allow sunbathing during the day (move the open air gym/bikes to an air conditioned facility). The high demand for the hotel would no doubt rise even further.
We hope to return every year from now on if we can - for a relaxing, sunny week of pure indulgence it's hard to beat. Most people we chatted to were repeat guests, which speaks volumes.
Summary - remains HIGHLY RECOMMENDED and whether it's your board choice, room type, spa extras, evening dining options, private chauffeur airport transfer ... Absolutely everything is worth the money. We rebooking as soon as the flights become available.
Honestly, book with high confidence, and then from the second you arrive, simply enjoy...More
PianoMan_10, London, United Kingdom
Superb Hotel - superb holiday!
Really loved this hotel. As previous reviews have said - the staff are so helpful, charming and happy. Very professional yet friendly.
This was our first holiday we could take in 2015, so wanted it to be special and booked a 5 star hotel. It was completely worth the money, and we will be back, hopefully next year.
The room was great - very smart and modern, spotlessly clean, and the maid visited three times a day to tidy, clean, replace the towels, turn the bed down - and leave us a chocolate!
The food! I am not a foodie - but my husband said that I had never a) eaten so much and b) said mmmmmm so much as I was eating. Just yummy and a fantastic choice each meal.
All the staff were lovely - but special mention must be made of Delgardo in the restaurant. So helpful and charming. I loved that there were managers, seemingly all over the place making sure that everything was being done as it should be.
We spent most of the time around the spa pool, as we were child free this time - the kiddy pool and the large pool also looked perfect. Loved the spa pool - 28' I think, with lots of buttons around it which made bubbles shoot out in all directions, and aided any exercises/physio you needed.
When you check in you get a welcome glass of bubbly. Just lots of small touches like that that that make this hotel one you want to go back to.
Oh - and the weather was glorious - I know the hotel didn't have much control over that, but it all added to the enjoyment!More