A designer's dream, this hotel is the epitome of retro-chic. Cue a stunning salon bar dressed in vivid purple and cerise. Lounges with low rainbow-coloured sofas. Guest rooms in vibrant shades or designer neutrals. But the décor isn't the only eye-catching thing about this place. It's close to a swathe of beach and sand dunes.
Inside the hotel grounds, on the other hand, you're in the middle of a sub-tropical oasis. Some of the palms in the gardens are reckoned to be 1,000 years old and their shade provides cool and tranquil spots for lounging. Carved into the midst of this are two landscaped pools. One is freshwater and the other saltwater with whirlpool jets. There's a hot plunge pool too.
On the food front, there's buffet and waiter service at different times of the week in the main restaurant. Plus there's a choice of other restaurants and bars. These include an Italian trattoria and the impressively styled à la carte Orangerie with its chandeliers and tall mirrored columns. Barbecues are served up several times a week from the seaside buffet on the terrace.
Finally, tucked away in the gardens is a luxurious state-of-the-art health and wellness centre where you can sink into a thalasso pool and indulge in a wide range of treatments. Tai chi and yoga classes keep the vibe suitably relaxed.
Based on 454 reviews
- Official Rating
A la Carte
Luxury hotels from around the world
- 90% customer scores
- Private taxi transfers
- 20kg luggage allowance
- Free Select Your Seat service
- Luxury 4 and 5T hotels
Food & Drink
|Dining options||Breakfast||Lunch||Evening meal||Drinks||Snacks, Icecream|
Buffet breakfast and dinner.
Buffet breakfast, lunch and dinner.
Facilities► View all
Why not take the opportunity to relax and pamper yourself in this modern, well-equipped wellness centre? Enjoy a soothing massage, or any one of the many treatments on offer, or switch off with a soothing session in the sauna. Whatever you decide on, you will feel chilled and calm after your visit.
Health garden with Thalasso swimming pool
Enjoy a quiet stroll in the beautiful gardens before slipping in to the Thalasso pool for a soothing warm soak, to help you relax and unwind. In it's own, quiet palm filled gardens, the worries of the world vanish, allowing you chill and make the most of your holiday.
Whether you choose to dine outside on the terrace overlooking the gardens, or in the Alberto Pinto with 70s retro interior, this is the perfect place to enjoy an excellent range of cuisine. Listen to the rustle of the palm trees and watch the stars as you enjoy a drink from the range of local and international wines. Waiter service is available at times throughout the week to make things extra special.
TripAdvisor Reviews Show more reviews »
We paid extra for a sea view and requested a quiet room. We were put on the 5th floor on a corner. We could just about see the sea (needed to be higher really) and we were above the rubbish bins so we were woken up at 9am every morning by the refuge collectors. I really wouldn't bother paying extra for a sea view, I don't think you get anything extra. If you can pay extra to be on the top floor then that might be worth it. The staff were fantastic, so friendly and helpful. The food was lovely, the service faultless. My partner and I has a truly wonderful, relaxing time. I would defiantly go back, but net time I won't be paying extra (I think it was about £300 extra for a sea view!!), and I'd opt for the pool side as this got the afternoon/evening sun. We went at the end of Jan/Feb and it was hot and very quiet.More
5-Star Fawlty Towers
We have now been here for 9 days, and had 4 buffet dinners and 6 full service dinners. The quality of food is excellent, and the self-service buffet works fine, but the full waiter service is a shambles. I don't know what their system is, but it just does not work. Three of our 6 meals have now been delivered to our table wrong. On our first night here, my wife's first course was wrong, but as it looked nice she ate it anyway. Some 15 mins later, instead of getting our soup, the correct first course arrived, an error they quickly realized, and rectified. All worked well until Monday of this week (there must be something about Mondays). We were seated promptly at 18.30 and had our order taken. Our first course did not arrive until 19.00 (a 20 min wait is not uncommon); a full 40 mins later, at 20 mins to eight, our soup arrived - and it was wrong. What made me angry was that the waiter then told me that the pea soup he had delivered really was the lobster bisque which I had ordered - "the lobster is underneath". Now, I'm no foodie, but I can tell the difference between pea soup and lobster bisque - clearly more training is required for the waiters here. Last night the same thing happened again. Having ordered the rabbit strudel starter, I was given fish, which he assured me I had ordered. Only when I complained to his team leader did I get the right dish. I'm really not looking forward to checking my drinks bill on departure!More
Richard H, Hitchin, United Kingdom
Nice place, good food, bar service to be improved
Very nice place for a holiday. Pools are available from early morning (sunbed matteraces are placed by the staff ca. 7:00), swimming in relaxing zone pool may be difficult (it is not too deep). Lovely food (see pictures) - fresh juices (both fruit & vegetable), Spanish ham, olives, fried eggs/bacon/sausages/omelettes (2 stations available) for breakfast, lovely lunch options (open-air grill available on some days), very nice dinner menus (changed daily, displayed during the day, so you can easy make you choice). Pool bar service can be improved (you can wait for 20 minutes to be noticed, then another 20 minutes for your drinks ...). Car parking is not too big - renting a small car (e.g. fiat 500) can pay off. Members of the staff to rely on - Ms. Elisa (management) & Mr. Vega (waiter - extremely skilled). Live entertainment every evening - live music at dinner, show at ca. 21:00 (on the way from the restaurant to the bar - choose the right table). Mr. Javier sings classical standards - really nice experience.More
Warsaw_Mario, Warsaw, Poland
Very nice with touches of 5 star
1) Location is great, right next to the beach and Maspalomas is very up-market. 2) We would rate this hotel as ''four stars plus'' with touches of five star. 3) The clientele average age is 70+ but that didn't bother us as sleep quality was excellent (no ear plugs required). 4) We took a star off because the bathroom was TINY, far too small for a five star hotel, but everything worked excellently, powerful shower and plenty of hot water. 5) The daily turn down service was good, towels changed twice a day and complimentary water. 6) The breakfast quality and choice was fabulous. 7) The staff were all very friendly and genuinely could not do enough for you; the pool staff would provide cushions and towels (and prepare each bed) and clear up afterwards. 8) Public areas all very nice (pools, spa, bars etc) and spotlessly clean. 9) Free internet and WIFI. 10) Lots of TV channels including Sky sports. 11) We hired bikes and storage was secure and no problem. 12) We would definitely recommend this hotel and would definitely return. 13) Maspalomas has lots of nice restaurants away from the general tourist trap on the front; the open air cinema is well worth a visit.More
Five star hotel that lives up to its renome with working WiFi
A German owned hotel that will be 40 years old this year. Excellent service with very friendly spanish staff. Major languages are Spanish and German. English is spoken to some extent. Rooms are large enough and have a good working balcony. The beds surely lives up to the five stars. The same can be said about the food. You have to watch yourself for not be tempted to try everything delicious that is offered at breakfast and barbeque (three times a week). Every second day they have ala cart menu. This hotel works well for couples and families. This hotel might be too calm and peaceful for families with teens. The prime target group are persons looking for (requiring) high service quality, with a nature of family hotel and enjoying the tranquility offered. This is a design hotel so one has to be prepared to find colours in the room out of the traditional. The WiFi works in the rooms as well as the outdoor areas.More
Tom R, Finland
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