Why not take the opportunity to relax and pamper yourself in this modern, well-equipped wellness centre? Enjoy a soothing massage, or any one of the many treatments on offer, or switch off with a soothing session in the sauna. Whatever you decide on, you will feel chilled and calm after your visit.
Enjoy a quiet stroll in the beautiful gardens before slipping in to the Thalasso pool for a soothing warm soak, to help you relax and unwind. In it's own, quiet palm filled gardens, the worries of the world vanish, allowing you chill and make the most of your holiday.
Whether you choose to dine outside on the terrace overlooking the gardens, or in the Alberto Pinto with 70s retro interior, this is the perfect place to enjoy an excellent range of cuisine. Listen to the rustle of the palm trees and watch the stars as you enjoy a drink from the range of local and international wines. Waiter service is available at times throughout the week to make things extra special.
Just returned from a 2 week holiday here. We went with Thomsons who apparently only get rooms no higher than 4th floor. We only booked 3 days before the holiday and got a room on 3rd floor overlooking the pool bar - the entertainment was loud but stopped every night at 11 - nice balcony .We were lucky and had both a bath & shower - baths seemed to be in short supply. The room was quite large and as shown in the official photos.It was very well looked after by lovely staff and towels changed twice daily. The choice and quality of food at breakfast and on barbecue nights was excellent.The choice on waiter nights was limited but always of a very high standard. It is possible if on half-board to change dinner for lunch - this can be done on the day you wish to change. The staff all worked exceptionally hard , but, there did seem to be a bit of a shortage some evenings. It is also possible to have dinner at the Seaside Grand Residences Hotel a 5 minute walk away for 25 Euros extra per person + drinks- worth it for the experience.
The leisure facilities were very good. An open-air gym which was very little used but well equipped. 3 pools all heated and one an adults-only. There was also a sauna area and spa.
The daily classes included Tai Chi, Water Aerobics and Yoga. The Water Aerobics was very popular and I also tried the Yoga which was very good.
Th beach was only a minute away and there were various types of restaurants/bars within a 15 minute walk along the boardwalk on the beach.
Not all the hotel restaurants were open while we were there, but we discovered our summer is their low season. It would also have been good to have had a greeter for new arrivals in the restaurant as we noticed people unsure whether to seat themselves but overall we had a really enjoyable holiday.More
SuMacd, Glasgow, United Kingdom
We chose this hotel to celebrate our Silver Wedding..from start to finish the hotel was everything we wanted and more.The sevice at check in was very efficient, luggage brought to our room promptly..Staff very helpful and actually seemed to really enjoy helping with any requests...No shortage of sunbeds ...Food choice excellent again staff in restaurant most polite nothing too much trouble...Room spotless and towels changed everyday...Little touches like Champagne and strawberries in our room..beds pulled back and chocolates every evening made us feel very special..Would certainly love to go back and would definitely recommend it...More
BetnRob, Kenilworth, United Kingdom
I was a little sceptical about going to the Canaries and was a single traveller. I was however not disappointed, beautiful hotel and like a little oasis of palm trees and flowers. The gardens and outdoor activities were excellent and plenty to do if you wanted or pure relaxation if not with a wonderful spa. The food was superb and the choice was varied, so a few extra pounds coming home. The hotel was extemely clean and those behind the scenes certainly worked hard to make it a great experience. The staff were fiendly, although I think our german cousins, got a better service than we did and they did struggle a little in the restaurant with service with the hotel being full and asked us part way through the week to try and arrive at two sittings, which wasn't the best. As it got fuller, I did notice the towels going on the sunbeds before sunrise, but then that was to be expected. It didn't taint my holiday however, it was somewhere I really enjoyed, beautiful hotel and I would go back.More
Everything great except the room
The staff extremely helpful and friendly at all times and nothing was too much trouble. A special mention to Javier who retrieved a pair of glasses which had fallen into the swimming pool in the evening. Buffet breakfast, great choice of food to suit everyone all freshly prepared and presented beautifully. Swimming pool lovely , though sun beds too close together. Excellent entertainment in the evening, really great great performers. Best night was the Buena Vista Social Club...totally amazing.
On arrival we were told that our room had been upgraded, we had specially requested a quiet room with a sea view, however it was more of a down grade as it was the the first room on the first floor beside the hotel reception and directly opposite a service door which banged from early in the morning causing the patio doors to rattle. We had to fix this ourselves by jamming a beer mat in at the top. The Air conditioning was very noisy and it was hard to get a good night's sleep. The room decor was disappointing and did not strike me as being the modern 5 star decor that was boasted in the marketing material we read previous to booking. If this was an upgrade I dread to think what the original allocated room was like.
In spite of the disappointment with the room we still had a lovely holiday and would recommend it to other travellers but would advise them to request a room higher up as chatting to other guests we discovered rooms higher up were much superior.More
pfuzzibear, Derry, Northern Ireland
Fantastic food but....
We've just had 10 days in Palm Beach which we enjoyed but unfortunately was not as good as some of the other hotels we've stayed at particularly Tongsai Bay in Thailand.
Here's the good and the less good.
Food-Amazing. Great even for me as a vegetarian. Breakfasts were fabulous especially the great range of breads and juices. 4 nights a week was a set menu of 3 choices for each of 3 courses and then a buffet of desserts and cheese.The other 3 nights were BBQs which were awesome with a massive range of salads, roasts, meat and fish plus veg and several other themed dishes cooked to order plus the desserts and cheeses. There was always live music during dinner.
Room- We had a junior suite and both the room and all the public spaces were beautiful and the bathroom was a decent size too with a large bath.
The Pools-They were gorgeous and 2 were hydrotherapy. Drinks were cheerfully brought to your sunbed.
Reception staff-They were excellent in every way. A late checkout till 7.00pm was readily given for no charge.
Gardens-Really pretty and well maintained
Sunbeds-Far too close together and the pool boys would resrve them for money!
Restaraunt-Couldn't handle the number of guets who wanted to eat early at night and there was not always a maitre d to guide you to a table and yet the hotel was only 53% full!
Beach-Whikst it was a lovely sandy beach the sunbeds on them were appalling. (public beach)
My advice is only stay here off season as if it just can't cope when only half full, I dread to think what it would be like when full. which is a shame as it's so close to being excellent.More
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