The Seaside Grand Hotel Residencia is part of the prestigious Leading Hotels of the World collection. It’s set in tropical gardens, and has a state-of-the-art spa and a fine dining restaurant.
This hotel has been styled like a Mediterranean village, with rows of whitewashed, terracotta-roofed buildings. The grounds are really tropical – palm trees and potted plants decorate the pathways, and balconies are cloaked in bougainvillea.
This is the only hotel in Gran Canaria that belongs to the Leading Hotels of the World collection. It’s got a top spa, interiors dreamt up by French designer, Alberto Pinto, and a restaurant that made it into the 2016 Michelin Guide.
TripAdvisor Traveller Rating
Based On 585 reviews
- Official Rating
A la Carte
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Food & Drink
Bed and Breakfast
|Dining options||Breakfast||Lunch||Evening meal||Drinks||Snacks|
Buffet breakfast and dinner.
Facilities ► View all
Main outdoor pool
This pretty, saltwater pool has sunloungers on the terrace, palm trees and bougainvillea along the edge and a pool bar in the corner.
Spa and Wellness centre
There are 7 treatment rooms* and a steam room, sauna, ice fountain, multi-sensory shower and a quiet, relaxation area.
A buffet breakfast is served here with a wide selection of dishes on offer. In the evening, an à la carte menu lists fresh local and international cuisine. Two evenings a week, the restaurant lays on barbecue buffets. There's an al fresco terrace too if you wish to dine outside.
Rooms ► View all
deluxe twin room with inland view and balcony or terrace
These deluxe twin rooms are provided with inland views which can be viewed from your balcony or terrace too. There's lots of natural light in these warm, inviting rooms - provided by the patio doors. Air-conditioning is provided and you'll have facilities to make tea and coffee too. A welcome gift of flowers, water and fruit will be received on arrival and you'll also receive a free daily newspaper.
deluxe twin room with pool view and balcony or terrace
You'll find a balcony or terrace with views of the pool in this deluxe twin room. You'll find a traditional room with lots of natural light and they're also provided with air-conditioning too. As a welcome gift you'll also receive flowers, water and fruit in your room on arrival. And DVD, coffee and tea facilities are also provided - plus there's a free daily newspaper.
TripAdvisor Reviews Show more reviews »
This is an outstanding and very popular hotel with a majority of repeat guests The blending of German efficiency and exceptional staff many of whom are Canary Island locals means the hotel works superbly even at full capacity which is remarkable Of special importance is the availability of a good choice of vegetarian dishes which is rare in the CanariesMore
The amazing staff is what makes this hotel stand out. The food, the service and the relaxing quiet atmosphere is the perfect mix to recharge your batteries. Additionally the hotel is just a short walk away from the dunes which are always great to explore. More
We have just returned from our third visit to this wonderful hotel. The high standards are maintained year after year. Everyone at the hotel is friendly and efficient without being too intrusive. A sign of a well run establishment, I believe, is whether staff remain for a long time. I notice that the vast majority of the staff have been with the hotel since we have been going. The rooms are generously sized and immaculately maintained. The catering is of the highest standards. Breakfasts and dinners served in the main dining room which is delightfully positioned over the pool are of a very high standard with plenty of choice. The lunches at the pool restaurant are marvellous and the honey rums served with your coffee are a real treat. The architecture of the hotel itself has been very carefully designed to create a sheltered oasis adjacent to the spectacular Maspalomas sand dunes which provide an envigorating walk of which we never tire. The management of the hotel are to be congratulated on creating a little jewel in Gran Canaria which we look forward to returning to many times. If you are fortunate to get the opportunity to visit this hotel, please do take it. You will not regret it. Keran PowerMore
The proverbial week in paradise, for those after the refined, genteel approach!
We had the most delightful week at this hotel, exchanging a cold British January for the warmth, sunshine and palm trees of the Grand Hotel Residencia. It wasn't just the warmth of the weather, but also the warmth of the hotel staff that made our stay so memorable. Firstly, there were lots of them, so even in a busy week we never had to wait and secondly, everyone was friendly, welcoming but professional and well trained. As an example, we were welcomed at reception and given a run through of facilities that included a coffee machine in the room. 'But would you like a kettle', we were asked 'as we know our British guests like tea'. We do, and a kettle and selection of teas arrived before the end of our first day there. We had a lovely room, amazing food (huge breakfast buffet with freshly cooked hot dishes also available; four course meals in the evening - always delicious) and just the most relaxing stay. The pool was a nice temperature, the gym was good for a hotel, the wi-fi worked well and it is hard to find anything to quibble about. The location is a few minutes walk away from the beach, I suppose, but is really not far from sand and the dunes. Don't expect a disco or night-clubbing facilities, though - this place excels in fine dining, light music and a very civilised experience. Just our cup of tea!More
Poorly located, stifling enclave for (mostly German) pensioners and geriatrics
I must commend the Marketing department for its talent in creating an allure about this place that would lead you to believe you have found an oasis, when in fact it's an enclave in the least attractive part of the Maspolamas / Meloneras strip. Neither is this hotel on the seaside, nor is it grand and least of all is it a leading hotel of the "world". Arrival and rooms Our arrival at the property immediately raised a red flag as the front of the house was obscured by a massive hedge, accompanied by a pungent odour coming from the litter bins housed to the side of the driveway. The hotel's poor curb appeal isn't helped by the fact that its neighbour, a holiday villa, which albeit a budget one, seemed far more inviting with its gated entrance, lush palm trees and LA-type facade. In fact we were a bit confused as to where to go. With no porter in sight, we peaked around the hedge to finally see the stairs towards the entrance of the Seaside hotel. My husband carried both suitcases up the flights, and we were greeted by the receptionist, completely unperturbed by my slightly panting husband, and without offering any apology proceeded to process our check-in in a perfunctory fashion. Let's remind ourselves this is meant to be five-star hotel. While the room was ready, she advised us to take a seat in the terrace over welcome drinks on instruction she would come back to collect us. She did so after about 20 minutes, and only after we went back to reception to inquire about the status of our room. Do note there was no-one apart from us bring served at the time. Our room was on the first floor, with an unattractive roadside view. It was decorated in a sort of Spanish/Moorish style, with blue/white flowery beddings, dark wood furniture and terracotta tiles. While the bathroom had high-end German sanitary fittings and L'Occitane toiletries, so many things - as in other parts of the property - weren't thought through or fit for purpose. First, there was no walk-in shower, but just a shower head with no arm affixed over the inset curved tub. With the edges of the bath covered by a stone surround, you would find yourself having to stand nearly in the middle of the bath to be able to take a shower. For the water to reach you, the shower head then has to project almost at a 90-degree angle at which point the shower screen, finishing one-third of the way, defeats its purpose and you step out into a puddle every time. Secondly, the set-up of the two doors - one opening inwardly into the bathroom as you enter and the other leading to the separate toilet opening outwards were in conflict and compromised what was already a small space and tricky for two people to use at the same time. You could also not leave the bath mat on the floor as it would get compressed from the movement of the two doors. I took a bath on the first night and housekeeping did not replace the bath salts. Conscious this is a minor issue in the grand scheme of things, it is notable particularly for a hotel of this category where attention to detail is paramount. Food Breakfast and dinner were served in the hotel's main restaurant, and commendably the quality and selection of the food were outstanding. While we appreciated fine dining, we welcomed the more relaxed BBQ dinner offered once during our 5-night stay, although queues can be quite long and serving times in general can suffer during peak hours. Although it proved a more economical option for us to stay on a half-board basis, we would in general liked to have seen a wider choice of food for dinner as the dishes became repetitive over the course our stay. It is also at dinner that you come to the realisation this is a hotel aimed at a specific age group and nationality, as about 90% of the guests were Germans aged 65 and above, with many returning guests judging by their familiarity with senior staff and management. Wellness, spa and gym If you fail in your observation of these fellow guests at dinner, you will very quickly find out when visiting the wellness area as the hotel appears to follow the "free body culture" with everyone walking around naked. As we do not conform to this practice for a number of reasons, we kept our swimsuits on and were frowned upon by fellow guests. There were no separate changing areas and both the steam and sauna, which were absolutely titchy (~6mÂ²) were for mixed use. One male guest, who had toilet paper sticking out of his buttocks, took particular interest in observing my husband reading the newspaper and lectured him on the impropriety of this practice on grounds of "polluting the quality of the sauna air". And as if this wasn't enough, he then proceeded to advise him of the need to lay his towel in such a way to ensure it covered his sweating back for hygiene purposes. We weren't expecting to receive a lecture on sauna etiquette on our holidays, let alone from people who themselves might need a lesson in basic manners. Despite the famous saying "when in Rome do as the Romans" this hotel, which is under German ownership, appears to defy local rules and encourages guests to do the same. I thought it was presumptuous to be forced to look at genitalia and naked bodies of people least able to afford - I mean, they weren't exactly supermodels gracing the cover of Vogue or GQ - and our experience turned us off from using the wellness area for the remainder of our stay. The gym, which effectively is a long hallway with a few scattered machines, was an absolute joke and you're better off going outside and running on the strip. As you do, you will realise that Seaside Hotel is located in the least attractive part of the Maspalomas / Meloneras strip, and we would advise checking out other properties further west, which actually overlook the ocean. The Seaside hotel's pool area is diminutive â especially as it forms the epicentre of activity for the majority of its ~200 guests on a day-to-day basis - with loungers closely assembled to maximise use of the limited space. You can easily overhear other people's conversations and talkative guests can quickly ruin any attempt at relaxation. There is zero view nor the hint of any sound from the ocean which is far, far away... Verdict "Small, stiff, suffocating, some biased (non-local) staff and rude clientele" are frankly the words that spring to mind when I think about this hotel and you seriously have to wonder how they can obtain the accolade of a "Leading Hotel of the World". This is the second time in a period of six months that a property in the LHW portfolio has failed to deliver on our expectations, so this credential no longer carries any value or credibility for us. We had a terrible experience and would categorically advise against staying at Seaside. It pains me to think when I consider the massive premium we paid over the Christmas/ NY period for the poor value received in exchange, when there are so many other wonderful alternative properties on offer within a short walking distance away.More
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