Hotel Riu Palace Oasis  

Maspalomas Beach comes as part of the deal here, as does a trio of restaurants.

The hotel is set in supersized gardens peppered with lakes, and is just steps away from Maspalomas Beach, famous for its Lawrence of Arabia-style sand dunes. And Playa del Inglés is a 10-minute taxi ride from here.

A main pool fringed with palm trees is the focal point here, and it’s teamed up with a garden-side whirlpool bath. The hotel also has a trio of restaurants – 1 offers a very civilised late breakfast and does great steaks later.

TripAdvisor rating

Based on 358 reviews

  • Official Rating
  • 332Rooms

Simply

The authentic holiday collection

  • Traditional and modern styles
  • Town and countryside settings
  • 20kg luggage allowance
  • Properties with character

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Food & Drink

Dining options Breakfast Lunch Evening meal Drinks Snacks, Icecream
All Inclusive

Buffet breakfast, lunch and dinner with late continental breakfast option 10.30-12.00.  Select imported and local alcoholic and soft drinks available 24 hours.  24-hour snacks. Coffee, cakes and sandwiches 15.30-18.00.

Facilities ► View all

Outdoor pool

Outdoor pool with sunbeds and parasols, surrounded by palms.

Spa & Wellness Centre*

Take time to relax and recharge in the spa with a range of treatments, massages, hammam and Rasul. There's also a sauna, ice fountain, steam bath and contrast shower to help you unwind.

Multi-sports court

A multipurpose sports pitch for games like mini football and basketball.

Rooms► View all

twin room with garden view

Twin room with garden view sleeps up to 3 adults with twin beds, ceiling fan, satellite TV with music channel and mini-fridge.

twin room with garden view

Twin room with garden view sleeps up to 3 adults or 2 adults and 2 children with twin beds, an extra bed a ceiling fan, satellite TV with music channel and mini-fridge.

TripAdvisor Reviews Show more reviews »

For a Riu bit disapointed.

Arrived 1st Sept for 1 week. 5 adults 1 infant age 1. 3 rooms booked. Room for 2 adults and infant No 608 large room had balcony at front and adjoining door to balcony of room No 607 2 adults. This sliding entrance door was the only natural light into 607 which was a small room with little light. Wall lights and lamps had to be used no matter what time of day. Although spent little time in room we found it to be very depressing due to lack of natural light. The small flat screen tv had only 2 channels in English ie. sky news & bbc world news. The French Spanish & germans well catered for. The cleaner used balcony door for access to 608 save going round to official door at front. Room 604 1 adult small room balcony view of pool area blocked by large palm tree. Beds were made up of clean pressed sheets but old fashion blankets which were heavy. The restaurant had two sittings which is usual for Riu hotels the food was very good but the drinks service from waiters was bias towards Spanish guests leaving our glasses empty feeling ignored. Pool area well maintained plenty of sunbeds, huge grass areas with lots of room all round the grounds. Hot tub in grounds was excellent. Difficult to reserve a room for family to get ready to return home. Eventually given decent room to change in at cost. Nice weather half decent hotel but wouldn't go back. Riu Vistamar Amadores just up the road better.More

MansionhouseDD, London, United Kingdom

Grand oasis maspalomas

Have just returned from 11 nights at this hotel. This hotel is great, fantastic location staff very helpful and hotel very clean. It is abit out dated but then cleanliness comes first. Unfortunately there is no daytime activities for kids/adults which is disappointing considering the riu at amadores was spot on for activities. However you have a key to walk straight out onto the sand dunes which is a beautiful site to see, short taxi ride and you can go play mini golf etc. Sadly the first week had a lot of Germans who we found very ignorant and rude, gladly after 6 days there seemed to be less of them!! On departure day we had to be out of rooms by 11, no need to book room to shower and change later as go to reception and they always have rooms available which is far better then booking a time slot, we left pool at 4, and got room straight away. We definitely book again, superb break thankyou staff at riu.More

kylebow,

Great location, excellent cuisine, beautiful gardens

We were a party of four and have just returned from a two-week stay at this hotel during August 2014. Pros • Superb location right on Maspalomas Beach, near Maspalomas Lighthouse, shops and restaurants. • Excellent food. Catering en masse is never easy and this hotel does it with aplomb. King prawns, caviar, steak, etc. • The gardens were the jewel in the crown of this hotel, with masses of palm trees, water fountain, birds galore (including parrots) and an abundance of sun loungers. We could find a lounger at any time of the day and there was plenty of shade. • Comfortable room. We were lucky enough to have rooms overlooking the gardens that had sea views. • Staff were polite and friendly. • The hotel is scrupulously clean. • The performances at the hotel provided by external entertainers were good, but the in-house act was not to our taste. • Clean beach towels in good condition provided free. • We had a lovely meal in Krystal restaurant. • The air conditioning was probably the quietest we have ever experienced and was very efficient. • Good English skills in Reception. Cons • Whilst there were sufficient serving staff on duty in the evening, at lunchtime and in the morning at breakfast, we often found ourselves clearing plates/dirty cutlery from our own table, as dishes from previous courses were often left and we simply ran out of room on our table. • Many customer-facing staff had poor English. • In my view, the pool is too small for the hotel, with beds far too close to each other and with beds by the pool being “saved” by having towels placed on them early in the morning. • No tea/coffee making facilities in rooms. • No iron/ironing board in rooms, despite other RIU Palace hotels we have stayed at having this facility. • One plug point in the room and one in the bathroom meant that charging the many chargeable items people have nowadays was a problem, particularly as the door key card had to be inserted in the slot by the door to charge items. There was another plug point on the balcony, but who would want to leave their iPad charging out there? • As stated by other reviewers, the Wi-Fi was terribly slow and only provided in a small area in Reception. • Seat cushions in Reception were tatty and some of them ripped. • Insufficient seating in Reception for those wishing to use the Internet. Niggles We travelled with Thomson and arrived at around 3AM, therefore missing our evening meal on our arrival day. This was no fault of ours. We had to vacate our hotel room at 11AM on departure day, but as the coach was not going to pick us up at the hotel until 11PM that evening, we expected to be able to have the evening meal we had missed when we arrived on our departure day instead. You can imagine our surprise to be told that on our departure day, we were only entitled to breakfast and lunch! We were told that if we required dinner on our departure day, it would cost €25 each! My husband was told if he was not happy, then he should take the matter up with the tour operator. What about the hotel offering a refund of €25 each, after all it was beyond our control that we arrived too late for the initial evening meal? In addition, we were told that if we required a room for the day on the day of our departure, bearing in mind we were going to be without a room for 12 hours prior to the coach arriving due to vacating at 11AM, it would cost €60! If you are arriving on a late flight, this is something to be aware of. Conclusion Overall, this is a nice hotel in a good location and I would return due to the cuisine, gardens and location. I do not think, however, it compares to other RIU ‘Palace’ hotels we have stayed at.More

jym225d, West Sussex

Relaxing week in very good hotel

Hi, Just spent a week at the Oasis and what a wonderful time we had. A last minute decision to go to Gran Canaria for the first time and also our first ever AI. At he very last minute our youngest and her friend decided they would also join us both aged 21. As numerous people have pointed out there are more "modern looking" hotels around but the position of this older property and it's gardens are unbeatable. When we travel priorities are always cleanliness and quality of food and service and this hotel excels on all 3. The maids and cleaning staff are like a mini army up before light and cover every inch of the hotel leaving it spotless. Food wise it was in abundance with constantly being refreshed and hotel management checking consistently that presentation and quality was maintained. The food was of a very high standard and had local fish,meat and chicken dishes. Fruit and vegetables were very fresh and a wide variety. Service, everyone we met was very friendly always said high and in particulate the waiters in the garden bar could not do enough. This was our second stay in a RIU having been to Olhas D'Agua on the Algarve so knew the quality was going to be good but the RIU Palace Oasis surpassed our expectations. Excellent holiday at a Very Good Hotel and would recommend it.More

Gerona_8, Preston, United Kingdom

Great hotel in fantastic location

We have just returned this morning from a 4 night stay at this hotel. It is a solid 4 star all inclusive hotel in a fantastic location on Maspalomas beach. Pros -The hotel staff are very professional, friendly and nothing was too much trouble. -The hotel interior is spacious and there is lots of comfortable seating inside and outside for guests and it does not feel crowded. -The hotel is well maintained and very clean. -There is a wide choice of food in the restaurants that caters for all tastes and nationalities. -You can also make a reservation for the Krystal restaurant if you want to dine from an a' la carte menu in a more intimate setting. -The hotel gardens are spectacular and a short walk through them takes you straight out to Maspalomas beach.Turning right out from the garden there are shops and restaurants aligning a short walkway to the lighthouse. -If you are travelling to the hotel from the airport you can take the 66 or 90 bus all the way for four euros. Your cases will be stored in the luggage compartment of the bus and the hotel is the last stop. The bus station is directly outside the hotel and you will not miss the big red RIU sign. Cons -Some people complain that the hotel needs an upgrade because it is dated. The hotel does have a 1990's feel about it and it would need an update in order to be awarded 5 stars. That said the hotel is 4 star and would almost certainly need to close for a period if building work was in progress. -The quality of the alcohol is ok, but there is a limited range of cocktails. Be warned spirits are mixed very strongly with 50/50 alcohol with a mixer. -Although the hotel say they don't allow reserving of sun beds, this was openly flouted with guests charging down to the pool at 6:am with their towels. They then wouldn't appear until lunch time. I found this very annoying as there is no need for such selfish behaviour. -The free wifi is only available in the lobby and is incredibly slow. The hotel should do something about this because in reality it does not cost anything to provide wifi access across the building, which they can protect with a password. This is a nice hotel and is recommended for families and couples. It is not a hotel if you wish to be rowdy and raucous with music blaring. More

EReview, London

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