This palatial complex has four huge pools and an artificial beach. And the real beach is about a 25-minute walk away.
The pools are one of the biggest draws at this lavish complex – there are four of them, along with an artificial beach. The real beach, meanwhile, is only 25 minutes away on foot.
The buffet restaurant serves international dishes and a few local specialities, while evening entertainment comes in the form of live music and shows. And the international à la carte is open all day.
TripAdvisor Traveller Rating
Based On 1820 reviews
- Official Rating
Holidays in premium hotels
- 4T and 5T hotels
- Minimum 4/5 Trip Advisor score
- Luxury properties
- 20kg luggage allowance on Thomson Airways
Food & Drink
|Dining options||Breakfast||Lunch||Evening meal||Drinks||Snacks|
Buffet breakfast and dinner.
Facilities ► View all
4 outdoor pools
These four pools are linked by bridges and two of them are heated during the winter. They are shared with Maspalomas Princess and Tabaiba Princess. They come with sun terraces and a man-made beach laced with sunbeds and parasols.
You'll find breakfast and dinner on offer at the buffet restaurant along with show cooking in the evening. Lunch is offered in the buffet restaurant in the Tabaiba from 1pm to 3pm. Gentlemen are required to wear full-length trousers and a shirt for dinner.
La Hacienda Mediterranean à la carte restaurant*
This restaurant is open for lunch by the pool, with à la carte options and a tapas menu. Highchairs are available.
Rooms ► View all
family suite with balcony or terrace
Styled in warm tones, these family suites come with either a balcony or terrace, offering that extra room outdoors. You'll also get a lounge area, king-size bed, double bedroom, an extra bed, and air-conditioning.
deluxe double room with pool view and balcony or terrace
These spacious deluxe double rooms come complete with a pool view and either a balcony or terrace, offering that extra room outside. The rooms include a king-size bed, bathrobes and slippers, and air-conditioning.
TripAdvisor Reviews Show more reviews »
Stayed in March weather great hoe, clean food all buffet type and same old same old daily glad it was just the week we stayed and not two - first impression was how remote the hotel was but it is just a short take drive (3.5 euros) to the shops bars restaraunts and beach of maspalomas and short taxi to the Wednesday San Fernando market (4 euro)More
Just back and all I can say very disappointed, informed the hotel we were celebrating our 25 years of marriage did not have the courtesy to acknowledge my email and didn't even wish us a happy anniversary , we checked in reception staff were not that nice looked fed up at there work, only staff that were nice were the housekeeping. I had asked for a suite which we got but view wasn't nice looking into a road and waste ground, have to pay for wifi reception of it wasn't great , some kind of parade on till 3 in the morning right outside of our room complained about this could not even sleep for the noise. Corridors in hotel need repaired will put photos on of this definitely not 4/5 hotel 3 plus, we have stayed in the baoba and lopesan and that is what you call 5 star check out the pictures I put on and this is my view on our stay here we won't be back very dissatisfied we booked through thomson and I will be informing them of this .More
Never a Four star!
9.3.17-16.3.17. Make sure you have funds for Fridge 13.50, safe 13.50, wifi 19.00 = 46.00 euros, plus extra for eating out!! Bike hire was a god send to get into town/beach, we tried 3 nights for dinner in the hotel,one night we had a glass of wine, and left! (thats another story) ate out the rest. No umbrellas round pool area, ppl saving two lots of spaces (shade + sun) there is an area with flimsy ones, but on shingle that kills your feet. The pool has missing tiles and looks a cream yellow colour, or is it dirty! Room 0172 right by the water fall, on at 9am off at 10pm noisy, shame i cant post picture of bath!! cracked with black build up of bacteria ingress, ant like creatures in bathroom, dust bunnies in room, bird poop on sun loungers on terrace, dust on wardrobe runner, complained to Thompson rep, he found it acceptable, any young man would (Ive seen University digs). If we were to travel with Thompson again! we wouldn't bother to complain, I could write a book about this holiday, we found it all amusing, other wise I could have cried. Lots of little things that built up to spoil our holiday, if we had realised we were sharing with all inclusive we would not have booked, Children helping them self's to beer! people eating food from the buffet bar, i mean, eating food standing up, picking chips with hands into mouth, etc disgusting, Based on comparison to other 4 star! Hotel 3/10 (Because other areas are clean) Location 3/10 (more if you like a good long walk, and no local shop) food 3/10 (breakfast was edible.) New girl kept putting out warm mild for cereal. Would we go again ........ NO. Very disappointed with Thompson after 16 year.More
Extremely disappointing. Not worth the money
Nice pool area. Hotel very dated. Food below average Very Disappointing holiday and expensive not worth the money Good 30 min walk to beach Staff not very friendly no more than a three star hotel. Had to pay extra for cheese toasties even though all inclusiveMore
Christine T, 190726
Went here from the 27th Feb to 9th March with hubby my two sons their partners and our 2 grandsons. This is a twin hotel joined with The Taibaiba Princess which is where we stayed as we wanted all inclusive option. Absolutely stunning and food is best all inclusive weve ever had with an excellent choice and variety. Not the best for childrens entertainment ..the so called mini disco lasted only approx 20 mins and adult entertainment an hour ish.. which was normally good and varied from night to night...piano lounge was lovely chill out area with an attractive outside sitting area ... plenty choice of pools throughout day and always managed to get sunbeds together after breakfast...no rushingbout at 6 in morning to reserve yr bed however it may be different in peak season. Hotel bit remote but plenty taxis. Not keen on the beach at Playa del Ingles...was a bit hectic but Yumbo Centre was a nice change for shopping and restaurants. Trip to Puerto Mogan is a must...picture postcard perfect ..stunning place in a beautiful cove which we discovered on trip to Market their with selection of shops and restaurants...will we go bk...yes as a couple but not as family â¤More
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Items marked with * incur extra charges which are payable locally