The huge pool takes centre-stage at this bungalow complex. Plus, it’s only a free bus ride from the beach.
The bungalows at this peaceful complex share a fantastic pool, complete with a poolside snack bar and whirlpool. There’s also a buffet restaurant that puts on a paella night every Sunday.
Maspalomas beach is about a 20-minute walk away, or you can hop on the free shuttle bus and be there in 5. The bars and clubs of Playa del Ingles are about 10 minutes down the road by taxi.
Based on 393 reviews
Food & Drink
Bed and Breakfast
|Dining options||Breakfast||Lunch||Evening meal||Drinks||Snacks, Icecream|
Buffet breakfast and dinner.
Facilities ► View all
With sunbeds and gardens surrounding the pool area.
A shallower pool for the little splashers that's also heated in winter and has a whirlpool bath.
Offering snacks and refreshments just a short wander from your sunbed.
Rooms► View all
Bungalow room sleeps up to 4 or 3 adults and 1 child up to 12 years with 1 twin bedroom, 3rd and 4th beds being a double sofa-bed in the lounge area. With air-conditioning at a charge, pay-per-view TV, kitchenette with 2 electric rings and microwave, bath or shower and terrace. Maid service is 4 times a week, linen and towels changed twice a week.
Bungalow room sleeps up to 3. 2 adults with 1 twin bedroom and a sofa-bed in the lounge area suitable for a child up to 12 years. With air-conditioning at a charge, pay-per-view TV, kitchenette with 2 electric rings and microwave, and a bath or shower. Maid service is 4 times a week, linen and towels changed twice a week.
TripAdvisor Reviews Show more reviews »
Returned yesterday from a lovely, hot 2 week stay at Cay Beach. The resort is very clean, the staff are very friendly and helpful, especially Isabel and Carlos on Reception, and the pool was beautiful. The bungalow was functional, ours close to pool, but would recommend a 4 bed one, as slept on sofa bed in 3 person one, fridge was noisy at night, also inter-connecting door between 3 person bungalows can let in noise. Cleaners were great, had towels changed, bins emptied and room cleaned regularly. I went self catering and kitchen was fine. Pool bar serves snacks and meals. Shop next door quite expensive but fine for essentials. Supermarkets a cheap taxi ride away, as are resturant s, shops and beach. Free buses to beach daily. Lots of cats but they only bother you if you pay them attention and my family loved them. Any problems at hotel, just see reception or the rep, who is nearly always available and helpful, and the problem is sorted quickly! We went on 4 x 4 jeep safari, quite expensive but a wonderful day out, would strongly recommend it. You see amazing parts of the island and have a camel ride, then go off roading in the jeep - do not wear white! Also went to Port a Morgan very pretty and had a great submarine ride. Visited Palmitos Park which had great dolphin show and parrot show, only rip off was you had to pay for a child by height not age, so my 11 year old and 13 year olds were adult prices! Also visited crocodile park which was a bit rustic but great, never seen such large crocodiles so close, my animal loving sons loved it! Most trips include free transport, so a good way to get around and see the island As for the parasols, did find it funny how people hung towels over them very early but always had a sun lounger, often found a parasol later in day but never found it a huge problem. Pools were gorgeous and never full, 1 heated, 1 not and a paddling one for toddlers. Life guard there till 5.30 daily. Weather hot but often had a nice breeze. Had a great stay and sad to be home. Thank you to all the hotel staff, you made our holiday.More
Wendy B, The Mumbles, null, United Kingdom
Thumbs up for Cay Beach Princess Bungalows!
We had a lovely 2 week stay at Cay Beach Princess Bungalows. A great complexâ¦not too lively but a good atmosphere both night & day. We had a bungalow by the pool, which was in a perfect position. Not too noisy at night either. Music generally stopped about 11. The accommodation is fine. Sofa beds a little hard, but we slept well. Kitchen quite small, good outside area to hang washing & wet towels etc & a decent sized bathroom. We paid for safes & wi-fi, but we could only seem to use one device at a time. Didn't pay for the TV, which we didn't miss or need & reading other views, glad we didn't. Didn't pay for air-con either. Didn't feel we needed it. It was cooler at night with the windows open & shutters locked. Felt very safe.. No signs of cockroaches. Cats not a problem either. Rather sweet & don't really hassle you. We were half board. Great selection of food both at breakfast & dinner. Breakfast - rolls, cold meats, cheese, hot food - bacon, eggs etc, toast, pastries, lots of fruit, cereals, yoghurts etc. Dinner - soup, great selection of salad, choice of hot foods each night - pasta, rice, paella, meats, fish, veg, potatoes, chips, pizza, nuggets. It varied from day to day. It was never that full in the restaurant though so sometimes lacked atmosphere. We had 2 waiters the first week but only 1 the second week, just because it wasn't very busy, I think. We had a lovely waitress throughout who spoke English well. Always had a smile on her face. As a family of four, we're glad we went half board. Only downside is your stuck in the complex a bit more, however to go to a restaurant you'd generally need to get a taxi or have a longish walkâ¦.but generally, like people have said, it was only 4 euros to the seafront. Entertainment by the pool bar was good. Saw various dance acts, a drag act (German, I thinkâ¦very bizarre but fascinating), a singer (Mark?), who was fantastic our first week (sang with a welsh guy from the audience & a hilarious girl dancing to Mustang Sally with him) & we even saw a fashion show (strange outfits, mind you!). The pool bar staff were lovely, especially the blond, young waitress. Bar-b-q night is on a Thursday & if you're half board you have it in the pool bar area too. Enjoyed that. The pool is the definite highlight of Cay Beach with it's lovely blue bridge across the middle. Lots of room with additional children's pool, jacuzzi and hydro beds and waterfall effect by the pool bar. Our girls just loved the pool. Lots of room for lilos, rubber rings & ball games. The pool also looks beautiful at night all lit up. It's also well maintained & cleaned every day. The main downside, which a couple of people have mentioned is the PARASOL WARS!! That previous comment made me chuckle. He summed it up well. Our first week wasn't so much of a problem. People used to sit by a parasol from 8-8.30am onwards, but not many. Like people have said, sun loungers are locked up at night & not available until 10am. Then they're grabbed! Lots available though, just not enough parasols. Our second week, however was more competitive. Towels hung from parasols or lined up along the walls by the parasols from early morning & it was the same people in the same positions every day. Luckily we went out for day trips so only had to fight for a place a few times. However, I'm sure this scenario happens in most hotels, so don't be put off by it! Day trips - our absolute highlight was the Zig Zag Jeep Safari, booked through Thomson. Our leader was Alan - fab guy. Definitely worth the money. Actioned packed day & got to see some of the island & mountains. Camel ride, good lunch & a hilarious off road drive though the dust. Never been so dirty in my life, so like they recommend, wear dark colours & buy a scarf to cover your nose & mouth. We also saw the Drag Show at Music Hall Tavern. It's a must! Extremely funny & food & drinks good. Glass is constantly topped up until the meal finishes & then you buy your own. Had a chance to take your own photos with the 3 drags during the interval. All 3 (Mrs T, Leona - great legs and Special K) were very friendly & approachable as were all the staff. A late, but very enjoyable night. We also got as bus ourselves to Puerto De Mogan (sooo pretty with a cute little beach with slide pedaloes) & Amadores (the best beach with crushed coral sand, which just falls off you & beautiful warm, blue sea). The sand dunes are also a must, to be seen from Riu Palace Hotel (?) in Playa Del Ingles and then walked across. Best to wear fitted shoes/sandals though as sand very hot & daughter lost a flip flop! (thank goodness we had spares!). Got amazing photos there. Also stumbled across the nudist beach, which horrified my older daughter, but she saw the funny side in the end! All part of the fun! We didn't participate, I might add! But each to their ownâ¦! We had an amazing 2 week holiday at the Cay Beach & loved Gran Canaria. Would definitely stay there again at some point, although like others say, we do like to tick off new places/countries, but if we got a good deal sometime, would go back without hesitation. Made some great friends too which added to our holiday. A very family orientated resort, which suited us perfectly. Thank you for a wonderful stay!More
Angela L, London, United Kingdom
This hotel is great if you have active children because they have activities on all of the time such as Tennis, Water Polo, Table Tennis, Pool and Archery. There are three swimming pools in Cay Beach Princess Bungalows which are very clean. One of the pools is a toddler pool which is only about 40cm deep. The rep that we had was very friendly, easily accessible and knew where the best nearby restaurants were. The pool bar had decent food for a small price and all of the hotel staff were welcoming and friendly. There is and 18 hole mini golf course, two tennis courts, 3 pool tables, a table tennis table and a mini football pitch in the hotel grounds which you can hire. In the evening there is entertainment at the pool bar and if you are worried about occupying your children, they can be occupied in the arcade. The only downside is that the Wi-Fi is far too expensive. However, you don't need Wi-Fi at this hotel because there are so many other things to do. We will definitely return to Cay Beach Princess Bungalows.More
NICE FAMILY HOLIDAY
We just came back from a week in Cay Beach Bungalows. My wife, 6 year old son and I. The weather was fantastic and HOT. The bungalow was very clean and functional. It was serviced 4 times. The hotel staff were fantastic. Thomson rep was very nice and more than helpful. Pool bar was superb. Nice food, good prices and extremely nice, friendly staff. I paid for a safe, the AC and the TV remote. TV is a waste of money as there are only 4 UK channels. The Disney channel was in Spanish more than English?? I left considerable Euros and Sterling in the safe. NEVER felt vulnerable at any time. The AC is only in the bedroom part of the bungalow, which means the sofa bed area for the kids is pretty hot at night time. I suggested a vent through the wall from the bedroom on my hotel feedback form. The pool was really clean. The pool area was pressure washed and vacuumed at least one morning I was up early. Regarding the pool, the rep said they do not have "sun lounger wars". They do however have "parasol wars"!! The sun loungers are locked until bang on 10am every morning. Loads of people "claiming" parasols by hanging bags, towels or clothes on them! Some of these circus clowns claiming parasols at 8am and hanging about until 10!! Beggars belief, really. We changed our pool spot one day as ALL the parasols were gone except one. I felt as if I had STOLEN the spot from the people who were "entitled" to that spot!! There was an argument that day between two guys over parasols. The hotel staff sorted it out!!! Met a lot of nice fellow holiday makers by the pool and had a few good chats with them. As previous feedback's have claimed there are loads of cats. They do not bother you if you DON'T feed them. Regarding cockroaches, we only saw one in our toilet, which isn't really so bad. EVERYTHING is a taxi or bus ride away. The taxi is only 4 euros to Meloneras and 5 euros to Playa Del Ingles. The taxi drivers are all nice and very helpful with NONE of them shafting you by going the long way!! We went to the zoo park and the water park. Both the number 45 or 70 bus. The bus stop is only 5 minutes walk. We did have to stand BOTH ways to the zoo park, which pissed me off more than a little. Adults watching you struggle to hold a child on a moving bus on pretty bad roads, while they sit and look at you!! Tossers, you know who you are. The dolphin show at the zoo park is just overwhelming. I always get "emotional" with dolphin shows for a few reasons. My wife actually commented on why my eyes were filling up. It is a MUST to see. The restaurant was very good and well priced too. The water park is well done. Me and my wife are not water park people but our wee one had a ball, so it was worth going. You do get charged 3.5 Euros per sun lounger!! We had a bad experience in a restaurant in Meloneras. We waited for over 1 hour 30 mins for our meal!! Our 6 year old had cuddled up into a ball and fell asleep BEFORE his meal arrived. I had complained about the time FOUR times. When our food arrived, he was so tired he never ate his meal. The restaurant had the audacity to charge me for it. My wife ordered red wine, white arrived. I ordered veg soup, some other dish arrived. The bill included the wrong starter at the more expensive price! VERY SNEAKY. Feedback will be getting left on their website / feedback page. The restaurants was "FARO". Faro is a quality place and charges so, but the shambolic service means KEEP AWAY. I had an argument with the manager as I was paying the bill and told him to watch for my feedback! In the UK I would quite simply have NOT PAID THE BILL. However with armed police walking about, paying was the best option!!! AN ABSOLUTE MUST IS THE DRAG SHOW. My 6 year old was laughing so much people were looking over!! It was also the FIRST night he had seen his Mum drunk!! EVERYTHING about the night was perfect. The transport logistics, the bar prices, the meal, the venue, the show, everything was superb. Free drink during the meal. The waiter was filling up my beer jug faster than I could possibly drink it. The same was true of my wife's wine glass. Thus her being drunk!! Overall a good family holiday and quality time with my son. JIM REAP, FALKIRK, SCOTLAND.More
James R, Falkirk, United Kingdom
Just returned from Cay Beach bungalows with my family.(cookies of Devon) We had a lovely holiday where we met some really nice families& new friends.(hi to James who kept us full of giggles ) The past reviews are pretty accurate with the facts around the resort. The first thing obvious is that it is a little out of the way but walk- able to some restaurants and attractions all be it 20 mins or so. A big thank you to the resort staff who are always polite and helpful(Carlos is a star), the rep however is less than useless at the cay beach ,just someone to sell you overpriced trips. The pools are the main plus points here where we spent a lot of our time with the various groups of kids and friends that me made happily playing (lots of friends made here for the future of facebook). A must for all is a trip to holiday world, make a point of going down and looking for Scotts bike hire,this is a British guy selling trips for a fair bit cheaper than the hotel.(all insured) A must is the zig zag jeep safari, you will not be disapointed with this especially if you like a wild ride through the hills and villages ( Big Steve is a legend). This also includes Camel rides should you fancy it and a cooked lunch & Sangria. The resort itself is quite a bit run down with lots of places closed down but a short taxi ride will take you to whatever takes your fancy, restaurants waterpark,etc. The place you must also visit is El Tablero,this is where you will find a massive supermarket which the locals use ,4 euros in a taxi takes you there. There are loads of "real shops" here should you wish not to buy the mass amount of fake stuff on offer.(local shop 3 times as expensive). Overall a great holiday,the only real complaints are the beds (far too hard) and the rip off television/wifi, but do you really watch tv on holiday?. The entertainment is nothing to write home about but was something to giggle at, we would return to Gran Canaria in the future but probably in a different resort where there is more going on .More
565cookie1, Yeoford, United Kingdom
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Get a different perspective on Gran Canaria from the harness of a parasail. On this trip, you’ll board a speedboat and, as…View details »
This jet-ski safari is a must-do excursion which departs from our Anfi based watersports centre. All riders wear life jackets…View details »
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Online savings - Refers to an online discount of 10% on August and 9% on September & October on holidays and applies to the basic adult cost before supplements. Available on package holidays booked online departing between 1st May 2014 and 31st October 2014 Online discount only applies to package holidays booked on firstchoice.co.uk and does not apply to flight only, accommodation only and tailor made flight+hotel bookings. Online discount is not combinable with free Child Places.
Save up to £400 per couple on September & October holidays – Saving offer applies to new bookings only on selected Thomson package holidays booked on thomson.co.uk. Offer applies to holidays departing between 01 September & 31 October 2014 and is subject to limited availability. Savings is against brochure price. Excludes flight only, accommodation only, cruise, Thomson Ski and any other bookings. Additional supplements may apply. Saving is based on a minimum of 2 adults travelling. Thomson reserves the right to withdraw or change this offer at any time. We reserve the right to change or withdraw the offers at any time.
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