Bungalow room sleeps up to 4 or 3 adults and 1 child up to 12 years with 1 twin bedroom, 3rd and 4th beds being a double sofa-bed in the lounge area. With air-conditioning at a charge, pay-per-view TV, kitchenette with 2 electric rings and microwave, bath or shower and terrace. Maid service is 4 times a week, linen and towels changed twice a week.
Bungalow room sleeps up to 3. 2 adults with 1 twin bedroom and a sofa-bed in the lounge area suitable for a child up to 12 years. With air-conditioning at a charge, pay-per-view TV, kitchenette with 2 electric rings and microwave, and a bath or shower. Maid service is 4 times a week, linen and towels changed twice a week.
Cay beach is fantastic and we can't wait to go bk.came back on the 22nd sep.stay there 2 weeks. bungalows are lovely.pools great.staff all wonderful and I loved all the cats especially the little ones.i wish I was there now.cleaners in regularly.All staff fantastic
Reception n pool bar.food was great too.5mins in a taxi to playa de ingles-loadz of bars n shops in yumbo centre.Go to kim's bar for some class english food at the grande chaparall.Roma good food too on beach front.sparkles fantastic for drag shows in yumbo centre but my all time fav night was at ricky's showbar!!! Drinks cheap in most bars.I had a meal out everynight n everything was great.go to palmitos park (dolphins parrot and birds of prey show) worth 30 euro each all day long as we went sea fishing n on boat trips . Basically we love it and we love the cay beach princess bunglows.More
Could do better
My wife and I have just returned from a weeks holiday at the Cay Beach Princes. We go to the Canaries some three or four times a year and thought that we would have a change of bungalows this time. They do say stick with what you like!. However I must say that the staff were very helpful and polite, the pool area was very clean and the maid service was excellent. It was the minor things that could be improved on. I was expecting a buffet service for breakfast in the dining room but we had to sit outside with a reduced menu and five or more cats playing around. Neither of us like cats. There is no free wifi whatsoever not even in the reception. If you want it you have to pay â¬6.00 a day. All the other hotels have free wifi that we have been to. So we had to use the bars and restaurants. The T.V. was useless as the picture kept going off, the shower head bracket was broken, no soap in the bathroom and if you left your front door open cats would come in. They allowed us to use the customer shower on the day of leaving but a towel would cost you â¬1.00. All in all we would not go back there.More
Philip L, Chelmsford, United Kingdom
Last minute week away
Been back a week from Cay Beach Princess after booking last minute and looking for some guaranteed weather.
Decided to opt for self catering.
Transfer from airport about 30 mins.
We were allocated room 200 and were disappointed to see that the room was stuck out of the way at the bottom of some steps near the pool bar (not an ideal location) however no complaints on cleanliness.
Really busy for first 3 days as it was a Spanish Bank Holiday however it quietened down after then and plenty of sunbeds and parasols. Nice pool that was cleaned every day.
Staff friendly, pool bar had enough choice to eat at luch time.
Didn't eat in hotel but got taxi for 4-5 euros to Las Meloneras every evening where there is plenty of choice for both eating and drinking and also a fantastic view of the sun setting.
Taxis are outside hotel reception and they drop you off at the magnificent lighthouse in Las Meloneras and everything is walking distance from there.
Overall view was that we got what we paid for in a 3* establishment.More
Tramway62, Chesterfield, United Kingdom
Just returned from a week in the cay beach had a lovely time . Although it was out of the way
there wera no problems getting taxis to places for meals . We had allowed for this in our budget â¬3-â¬5 euros depending on where we went. Unfotunately the restaurant closed on the 3rd day so only had breakfast in it once .
Room was adequate for my sister and I. although we did have a problem finding it . Lucky for us on arrival we found the pool
bar was still serving pizza until 22.00 . Cats were no problem only saw one cockroach in the whole week we were there . Had read in previous reviews about lack of sunbeds . I must say this wasn't the case for us as the whole complex was quiet and there were plenty of beds and parasols. I found the pool
amazing one time I had it all to my self as for paying for air con it was worth, managed to keep the room on. Only â¬18 staff were friendly enough ...would definitely go back if only for the pool
shaz291, Antrim, United Kingdom
Cay Beach Princess Bungalows 16th to 30th August 2014
My wife and I together with our 12 yo daughter stayed at the Cay Beach Princess Bungalows for the first time this year and found the place to be a really pleasant surprise, we loved it. If you want to know more, please read on.
Firstly, I must say that in this review, although mainly just to stick to the facts, it will also include a reflection of some of our thoughts which will obviously differ from some other peoples as we are all different.
My wife and I usually book with Thompson/First Choice for our two week annual self catering holiday abroad and did so again for this year. We usually book online approx 10 months before travelling which gives us something to look forward to during the long winter months in the UK. We booked the Cay Beach last Oct (2013) despite reading some adverse reviews, particularly about cockroaches, so the expectation, or trepidation (depends how you look at it) was mounting.
Having read the reviews I decided to email the Cay Beach direct and ask for a quiet bungalow away from the pool area as that is what we prefer. I received an email back stating they were fully booked but that they would see what they could do.
On arrival at the airport there was a distinct lack of Thompson reps and we we were just directed to a bus with a non English speaking Spanish driver who subjected us to his karaoke CD. We arrived at the bungalows at approx 2130hrs where we were met at the reception by the night receptionist who appeared a little sullen but that was probably because his English was not that good. We asked if the onsite mini (not so super) market was open and were told it shuts at 2000hrs, so no bottled water or milk for our morning tea!! More about the "Supermarket" later. He gave us a map with the directions penned on and off we trudged, a bit weary and hot. After taking several wrong turns we, or should I say our daughter, found our bungalow, No. 132 at the far end of the complex well away from the pool, so evidently it was worth emailing the Cay Beach. My first impression was not all that favourable as the far end of the complex backs onto a dual carriageway. I need not have worried as the road throughout the whole of our two week stay was hardly noticeable with only minimal traffic. It did not detract at all from G&Ts on the small patio area in the evening. We decided as it was still not too late to visit the pool bar as we needed a cold drink. We bought a couple of beers and to our surprise it was happy hour so we got two each! There are two happy hours from 1700 to 1800 and from 2300 to 0000hrs. We enquired about a late check out as our flight was a late evening flight and were told we could only arrange this on the day of departure as coaches were booked at the last minute! We were lucky and reception charged us 22 Euros for the afternoon. Not ideal but better than having to vacate the bungalow at 1200 and make use of the shower room in the afternoon. It gave us more time and a less hurried check out.
We had a one bedroom bungalow with aircon in the bedroom only. This is a must, costing approx 40-50 Euros (inc deposit) for the duration of our two week stay. Our daughter slept on the sofa and said it was very comfortable, she can sleep for England so make of it what you will. There was a kitchenette with microwave, two ring halogen hob and all the utensils required for a self catering holiday. Now the fridge! The fridge has to be mastered as ours struggled initially, probably due to being stuffed with as much as we could get in it. The ice box is (as usual) at the top, this worked really well freezing our ice cube bags brilliantly, ice cube bags we have found are a must. Be aware that the ice box with the fridge turned up high will also freeze what's on the top shelf. It's just a case of getting used to it, don't forget it's a hot country and every time you open the door it gets blasted with +30 degrees. The bathroom was ok, bath, shower over, bidet and sink. Functional with towels changed regularly. A decent sized lounge/dinner which for a family of three was more than adequate. Did not use the TV at all in the two weeks so don't know how much that cost, the wifi was also extra but didn't use that either. There is internet access at reception which again you pay for. There was also a small drying area off the kitchen for costumes and towels. All in all we were pleasantly surprised by the size and cleanliness of the bungalow, although my wife said it could have done with a deep clean as her keen eye and swiping finger picked up on a few things, but generally not bad. Bed linen was changed regularly and was nice and clean.
One thing we were worried about were the cockroaches which featured in previous reviews. We only found two around our bin area during the whole two week stay.
One thing you must be aware of which features prominently all over the complex are the number of cats. There are a lot of cats, un-neutered cats. We had eight around our patio table for breakfast one morning. The cats seem well fed and we were told they were also seen by a vet. We love cats, have our own so it was not an issue, my wife and daughter loved them, giving them all names and feeding them!! I suppose the lack of other small wildlife bear testimony to their success. So if you don't like cats you can't say haven't been told.
The "Supermarket" is on the side of reception, it is really a minimarket selling nearly all of what you need to self cater but at an inflated price, apart from the wine at 2.4 Euros a bottle. We have been to Gran Canaria before and shopped at the Hippodino, Bellavista Supermarket in Maspalomas which is only a short taxi ride away, costing 4 to 5 Euros each way. The Hippodino is on a par with Asda/Sainsburys and has absolutely everything you need at very reasonable prices. It is BY FAR cheaper to get a return taxi there and do your weekly shop than it is to go to the onsite Supermarket. Bear in mind the fridge logistics when buying fresh produce.
The pool area including the bar is something else to be mastered. There is the usual sun bed scrum. The sunbeds are comfortable but you have to get one that reclines (and isn't broken). The beds are locked up at night and not unlocked until approx 1000hrs the following morning so you have to be there then to get the ones you want in the place you want them, again reserved with towels. The sunshades are more of an issue as there are far fewer and you will find that by 0800hrs they have usually all been reserved with the obligatory towel. This wasn't an issue for my wife 'cos she sent me to do the dirty work!!!!! There were signs stating not reserve the loungers and sunshades but the pool lifeguards did not enforce it.
The pool area was clean and tidy, the life guards and maintenance staff maintaining the pool regularly. The only issue was that the pool was a little murky, given the amount of sun cream used this was not a surprise.
There is also a return free bus to the beach at Melonaris daily which leaves from outside reception. The beach was great, lovely sands, fabulous waves and clean. The sun loungers and shades cost 3.5 Euros each, you will need one. Beware the African women wanting to shake your hand as you approach the beach, they slip a bracelet on your wrist then force you to pay for it, they can get aggressive and intimidating. You can easily spot them.
We ate in the restaurant twice, one evening meal and breakfast on our final day. Both meals were good and value for money. It was usually a buffet serving a multitude of different dishes which you can go up and fill your plate as many times as you liked trying the different dishes. Occasionally there is an Al a Carte menu which we did not try. The waitress was fabulous, really helpful and always with a smile on her face, to our shame we cannot remember her name. Both meals cost us around 40 to 50 Euros for a family of three.
We visited Aqualand as we had been there on a previous visit to Gran Canaria and our daughter was insistent that we returned, so we knew what expect. We booked the day through our Thompson rep, about 60 Euros for three, which made sure we didn't have to queue when we got there, but you still have to make your own way there by taxi, again about 5 Euros. There are a couple of new rides which were really good as well as all the usual flumes and slides that you would expect from a water park. Aqualand is expensive so take a picnic and plenty of drinks otherwise you will spend a small fortune on food and drink. The gift shop is really expensive. You have to pay 3.5 Euros for the sun loungers, 6 Euros for the locker and 8 Euros for a "red" preferential float. You got 2 Euros back each for the float and locker as a deposit. The float was a bit of a rip off as there were loads of regular floats around, it just meant that you didn't have to queue for one if they were all in use. There was only one ride which gave you preferential queueing with your "red" float. Be prepared for a lot of steps and steep paths to the top of the rides, and be prepared to queue, for some of the more popular rides we queued for 40 minutes. Also keep creamed up as you WILL burn as you are in and out of moving water all the time. My daughter loved it so we arranged to go back for a second visit. You can pay for a second visit, about 8 Euros each when you arrive for the first visit, so it is considerably cheaper second time round. We were told to come back on a Sunday as this was the quietest day and the queues were no where near as bad which turned out to be the case. We didn't get a "red" preferential float either and it wasn't an issue. We had another great day.
We booked through our Thompson rep a trip on the Supercat, about 120 Euros for the three of us, expecting, as advertised, a nice leisurely boat trip with some swimming in the sea in a secluded bay, all as stated in the leaflet. The boat had about 80 to 100 people on board when we set off, it doesn't sail just motors. I am a sailor, having done a lot of sailing so when the safety announcement consisted of "jump off the back not the sides when you want to swim" and nothing else, no brief on where to find life jackets (they were all below decks in lockers), emergency exits, life rafts etc., alarm bells rang. Bear in mind the boat with crew had about 100 people on board, including families with small children and a person in an electric wheelchair, so if anything serious had happened it would have been a disaster. The entire welcome speech from the "captain" consisted of a sales pitch in various languages trying to get you to buy the water sports on offer in the "secluded" bay along with lots of other excursion boats which appeared in the now crowded "secluded" bay. To say I was not impressed would be putting it mildly. Well, what we got was akin to a club 18-30 booze fest with very, very loud banging club music from the 5 foot high speakers on deck!!!!! This trip was not appropriate for our daughter who hated it as from what we could see so did all the other families with children. The Supercat had a free bar, which should have warned us, but it was sold as a family trip. Half way into the "cruise" the entire lower deck was full of drunk (mostly local) people, the on board jacuzzi was swamped with really drunk women, the secluded bay wasn't, and the water sports were all extortionate, you have to pay a LOT extra for these which given the booking price of around 120 Euros seriously grated. The trip included lunch which consisted of a piece of chicken (I think it was chicken), soggy salad, really awful potatoes, bread and a sauce resembling something or other tipped out of a giant plastic catering bottle without a label! We did not have a good time and couldn't wait to get off. Not a good experience and one we could not recommend, but again it obviously suited the party animals.
We also booked a trip Puerto Mogan with Thompson which after the Supercat was an absolute delight. A bus ride to Puerto Rico where you catch the water taxi to Mogan, a lovely picturesque coastal town. Again the bus is caught from just behind the bungalows (price included). Puerto Mogan old town is beautiful with buildings covered in fabulous flowers, narrow streets, lovely bars and restaurants, very relaxing, a little more up market so also a little more expensive. We went on a Friday which was market day and picked up our holiday souvenirs, some nice stuff in the market and some tat, take your pick. The return journey is all by bus back to the bungalows.
We are thinking of returning to The Cay Beach Bungalows next year.
We hope you find this review useful.More
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