The huge pool takes centre-stage at this bungalow complex. Plus, it’s only a free bus ride from the beach.
The bungalows at this peaceful complex share a fantastic pool, complete with a poolside snack bar and whirlpool.
Maspalomas beach is about a 20-minute walk away, or you can hop on the free shuttle bus and be there in 5. The bars and clubs of Playa del Ingles are about 10 minutes down the road by taxi.
This hotel is part of our 3T favourites range until April 2017.
TripAdvisor Traveller Rating
Based On 658 reviews
Food & Drink
Bed and Breakfast
|Dining options||Breakfast||Lunch||Evening meal||Drinks||Snacks|
Buffet breakfast and dinner.
Facilities ► View all
This huge pool is surrounded by a sun terrace laced with sunbeds and parasols. Gardens with shrubs and palm trees provide that bit of extra shade.
There's a shallower pool for the little splashers that's also heated in winter and has a whirlpool bath.
Just a short wander from your sunbed you'll find the pool bar where you can grab a snack and refreshments.
Rooms ► View all
bungalow with terrace
These bungalows come complete with a terrace for that extra bit of space outside. You’ll have Wi-Fi*access. And there’s a twin bedroom plus 2 extra beds. There’s a kitchenette. And you’ll have a lounge for that extra bit of space.
superior bungalow with terrace
Superior bungalows come with a kitchenette, a lounge with a sofa-bed and a terrace.
TripAdvisor Reviews Show more reviews »
Disappointed with Bungalow Accommodation
The resort itself has a lovely landscaped pool area. It is kept very clean. When we booked we expected a whole bungalow as on the resort map. We were given 218B which has been cut in half and a dividing door put in. This makes the bungalow very small and you can hear your neighbours through the door. The furniture is very basic, the sofa was very uncomfortable. The Hairdryer in the bathroom was useless. There was no hot water to the kitchen sink, the hot water pipe underneath had been disconnected. We were told by the rep this was because of health and safety rules! and the reception said to wash the dishes in the bathroom sink! We used the kettle to wash our dishes but one day when the maid came and kindly washed up she used the cold water in the kitchen sink. I think this needs to be sorted. Whilst we were there the TV would not work. The Wifi is very slow. Although we were self catering we did use the restaurant one night. It is open from 6 - 9pm. There is a great variety of food but when we went at 7.30pm it was all lukewarm and from then on we used the bar for eating at and take away, which was great. The entertainment can be cheesy but the Flamenco dancers were very good. Its a shame we didnt have such a good experience after all the good reviews this resort gets, the answer is check which bungalow you are given. The larger ones with a seperate kitchen are nicer and the new ones look lovely but are not in a good location. We enjoyed Gran Canaria and will be coming back but to another resortMore
Absolutely loved this place
Me and my friends booked a last minute trip to the Caybeach Princess we were very surprised and happy with our new bungalow very clean and spacious would definitely come back here again if i could give it more stars i would More
Great Value Hotel with some surprises
The Princess Cay Beach hotel advertises itself as a 3 star hotel. It is. We had a one bed self catering bungalow and came there with Thompsons, whose local rep, Rachel, was superb throughout. The bungalow was fine. It was clean, there were basic utensils and it was cleaned 5 times a week. (Not on Sunday and Wednesday) We had a shower, but some bungalows have a bath with a shower head. The water is heated through a thermal panel on the roof and gave no problems at all. Bizarrely, there is no hot water to the kitchen sink. According to the hotel receptionist, this was done as a cost saving. Therefore, you either get hot water from the bathroom and carry it through, or, as we did, heat water on the electric stove for washing up. You get a plastic table and 3 chairs for use on the terrace, which we brought into the living area for supper and breakfast, as our bungalow only got sun from about noon until 4 and it was January in the northern hemisphere. There is a modern 32 inch Samsung TV, but it took 10 days to get it receiving any programmes and it only happened after I complained to Rachel. It also took 4 days to get the visitors washing machine repaired, again after I complained to Rachel. (Both the TV and the washing machine were serviced by outsourced contractors, which accounted for their lethargy.) The TV is free, but you pay a â¬6 refundable deposit to reception for the remote. There is wifi throughout the site and you get a free 15 minutes a day. If you want more you have to pay. We paid â¬30 for the fortnight, which seems a bit steep particularly as the download speed is slow and it is difficult to stream. Wifi is free in the reception area of the hotel, but again is pretty slow. There is a lovely and large pool area, but be warned it is unheated and the water temperature was a challenging 15 degrees. In the early summer to autumn I am sure that it will be fine. To compensate there is a separate heated pool (to 26 degrees) with a lifeguard and two adjoining children's pools. The depth of the heated pool was 1.4 metres. Around both pool areas there are plenty of sun loungers, which were cleaned regularly and thoroughly throughout our 2 week stay. Adjoining the pools, on the west side is a bar that serves meals and snacks all day, including breakfast. The food was fine and the prices realistic. As with every area in this hotel, the staff were excellent. We did not eat in the main dining room, but our German neighbour sang its praises. However, if you are self catering and want to pay for your meal it is cash only, as credit cards are not accepted. They are in the poolside bar, as that is a separate business. On the western side of the site 15 new bungalows have been built in the last year on what was 2 tennis courts and a crazy golf course. The latter has been re-provided on the east, central side of the site. The new bungalows are very smart and slightly more expensive than the standard ones. They each gave a terrace and a small plastic lawn. Three of them share an infinity pool, albeit unheated. There is a new children's play area by these bungalows and a children's play room. Activities are organised daily. Maspolomas is predominately low rise and with Faro about 2kms south is in easy reach and is serviced by a free bus service covering the middle of the day in 3 separate trips. That said, you can easily walk to Faro and a taxi costs about â¬4. Please visit this holiday resort. Thompsons provided a great service throughout and the hotel offers real value for money, for all its quirks.More
Went there with my partner in Jan 2017 the bungalow was lovely could do with tv in bedroom thats all. Pool bar lovely atmosphere food good there and in the onsite restaurant. Very friendly pools were clean but cold bigger pool especially could maybe do with a bit of heating to tempt more people in all in all a lovely place close to everything and will definitely be backMore
Not much to do here if u got kids was no shows on what where adviced on board kept saying cancelled was a lifeguard at the pool which u don't always get so if ur looking for a relaxing holiday here will be good but I would tell u to take food with u if ur self catering as not any restaurant near by More
Things To Do View all »
People who looked at this hotel also viewed...
Items marked with * incur extra charges which are payable locally