These bungalow rooms with their calm décor have a twin bedroom and a double sofa-bed in the lounge area. They come with pay-per-view TV, a kitchenette with two electric rings and a microwave ideal for making snacks. Rooms come with either a shower or a bath. There's maid service four times a week, linen and towels are changed twice a week.
These bungalow rooms with their calm décor have a twin bedroom and a sofa-bed in the lounge area suitable for a child up to 12 years. They come with pay-per-view TV, a kitchenette with two electric rings and a microwave ideal for making snacks. Rooms come with either a shower or a bath. There's maid service four times a week, linen and towels are changed twice a week.
Been here a few times since it opened one large & one kiddies pool both very clean , the main restaurant is closed during summer months use poolside bar & cafe. They have a supermarket on site but we used the one at faro 2 shopping centre lot bigger more choice & it's only walking distance as always the bungalow was spotless before going out check your
Rooms for cats as there's a lot on the complex. Our bungalow
Number was 101 near the pool if you have family ask for 102 104 106 108. Do use the beach bus its free to maspalomas
Head for lighthouse loads of clothes shops & restaurants up there. This place wants updating badly I was told its in the pipeline we will have to wait and see. But we will be back next year God willing.
edward17, Birmingham, United Kingdom
Loved it. Already Booked to go Back
My wife and I visited 10-24 Sep 2015. The complex consists of groups of 4 bungalows all facing away from each other, with winding paths leading to each one through gardens. We had a larger apartment (free upgrade because we'd requested a pool view and they didn't have one) consisting of a front patio leading to a spacious split-level lounge & dining area with built-in sofas (which I'm assuming become beds for 3rd or 4th people - no assembly required as they are wide enough to lay down on). Bedroom with 2 singles, bathroom with shower over the bath, WC, bidet, and sink (Ladies - take your own hairdryer, as the one provided is rubbish, my wife advises me). Kitchen with built-in microwave, usual 2-ring takes forever electric hob, kettle, toaster, and a coffee percolator with no filters. Plenty cupboard space. I echo others' comments about the tin-opener - it's potentially lethal. Take your own. Wardrobe space in the bedroom is adequate for 2 people. We're returning next year and taking our grown-up daughter with us, so I suspect I'll be keeping my clothes in the sideboard in the lounge!
Entry is by electronic key-card which also activates the electricity when inserted into the wall-thingy, like in a hotel. Be advised, if you take it out when you go out, all the power goes off, including the fridge and the outside light. Both of us always went out together, so we never asked if you could get a second key.
Aircon and wi-fi are available at an extra charge. Aircon is a must; we spent 2 nights without it and temperatures in the room were 28-30, regardless of whether the windows were open or not. Even with it on full blast we could never get the temperature below 24.
Rooms are cleaned 5 days out of 7, including towels and bed linen.
The complex is disabled-friendly with ramps alongside all steps, although the one from reception down to the pool area is a bit steep, so be warned if you're taking a wheelchair down it. There's a large pool with a swingy rope bridge going over it. Off to the side is a raised area with a smaller pool with 2 jacuzzis and a toddlers pool alongside it. There's also a sun-deck above that. Poolside wasn't too busy when we were there (apparently September is almost the closed season, and the island gets way busier from November onwards), so we usually managed to get the spot we wanted, despite the usual annoyance of towels on sunbeds and nobody using them (sadly, this was always the Brits).
The poolside bar does the usual fare, but is only open for evening food between 7-9pm, although they do take-away pizzas up to midnight. There's a restaurant, also open 7-9, offering buffet food. We tried it once and found it disappointing. My advice is eat out. Particularly on a Thursday, which is barbecue night, and that's all they offer.
There's a shop right next door for the basics.
The hotel staff are very friendly and helpful, and we were particularly impressed by the way any maintenance issues which arose were attended to straight away, e.g. a non-functioning jacuzzi was fixed within 15 minutes of being reported, and a neighbour of ours had a flood caused by a pipe leak, fixed within 2 hours, which included knocking a hole in a wall and then plastering it up again.
This was our first time in Gran Canaria and at this complex, but almost everyone we met was a returnee, ranging from second visit to 26th. This gave the place a really friendly feel, almost like being part of a club. We decided while we were still there that we would come back next year.
The resort is a little remote from anywhere; for the young and fit, a 15-minute walk would get you most places. My wife has restricted mobility so we got taxis - about 4 euros to anywhere. Taxi service is very efficient; ask reception, they phone it in, get the taxi number and tell you what it is, by the time you get down the steps from reception to the road, taxi's there. Coming back, there's millions of them. Travelling by taxi is also a good way to get some breeze, as otherwise there is none.
We mainly ate out in two places; Faro has a sea-front walk backed by a row of terrace restaurants - great place to sip sangria and watch the beautiful sunsets, and the Yumbo Centre in Playa del Ingles, a 3-storey shopping complex with restaurants and posh shops at the top, bargain shops in the middle and cafes at the bottom. We particularly liked the Windsor Garden restaurant; amazing food, cheap, and lovely staff, all of whom remembered us when we went back a few days later.
We've been to the Canaries many times, mainly Fuerteventura but also Tenerife and Lanzarote, but Gran Canaria just seems greener, cleaner, and above all better organised. Everything works properly. And it's hotter.
I echo others' comments about the hotel's reluctance to allow anyone to extend their room hire on their last day; they just wouldn't have it, and the rep wasn't interested in getting involved. So, pick your flight times carefully, as you'll have to quit the room by 12 noon.
I've tried to give an honest and factual review, including good things and not so good things, but I have to finish by saying we had a brilliant holiday, and fell in love with the island, the resort, the complex, and that's mainly due to the people in it, both staff and fellow guests. One of our top 5 holidays ever.More
PaulSpooner, Castleford, England, United Kingdom
Good return visit
Good time had. We have been there before and met some other returnees. You need to be aware however that we have heard there will be some work carried out on site to improve the bungalows and extend the facilities. If they freshen up the existing bungalows as well the tired look we experienced will be completing removed. We shall certainly be returningMore
Steve B, Cullompton, United Kingdom
Happy Holidays at the Caybeach Princess
Just returned from the second of two trips to this complex this year, the first one being for a week in early July and the second for two weeks. Our experience on each was a little different due to the timing I suppose. In July it was really busy with a lot of Spanish guests - hey, it's their country and they're entitled to be there more than anyone but can those people make some noise!!! September was much quieter with a majority of British clientele.
Our bungalow 141 was spacious and well-equipped but with a dodgy tin-opener which would likely cause you an injury (and indeed my wife did cut her wrist). The beds are VERY uncomfortable but you do get used to them after a few days. I understand these are in the process of being replaced as the bungalows are upgraded. Some renovation works were going on whilst we were there, evident from the drilling and sawing coming from various corners of the resort (this wasn't a problem though).
We got Wi-Fi for one of the weeks as the weather was a bit dodgy (in fact the worst weather for 25 years at this time of year). The charge is 3Euros per day. We found the connection okay for the most part and more than adequate for checking Facebook, uploading a couple of pics etc.
We didn't eat or drink in the hotel bar so can't comment on quality or service there. We like to get out and about and it is true enough that the Caybeach is a little remote. Taxis are cheap enough - 3/4 Euros down to the Lighthouse area (Meloneras) and likewise up to Playa del Ingles if you fancy a night out up there. Personally we walked a lot of the time - it is a lovely area to have a stroll.
We met a lot of nice people around the pool area - must mention Nancy the Suncare Advisor who comes almost everyday - she is a lovely lady who takes time to have a chat with everyone and gives really good advice.
Our only real gripe came at the very end of our holiday. We were only leaving 12.30am Sunday to go back to Manchester but had to vacate our room 12noon on the Saturday. We had hoped to keep our room on until early evening but were flatly refused by the Reception staff as the hotel was full and they needed our room. Funny that, since other guests also leaving Saturday but being picked up at 4.30pm for a Gatwick flight had been able to pay to keep their room (the exact same type of room as ours) until 8pm. What a farce!! We tried to give this feedback to the Thomson Rep, Jess, nice enough girl but don't think she understood the point we were making. Luckily a lovely couple who had managed to keep their room as described heard of our plight and offered to give us their room for the remaining 4 hours (we split the cost) - thanks again Lorraine and Steve if you read this!!! Surely in this day and age a hotel can organise this much better?
Overall two great holidays - probably won't return for a while now and it will be interesting to see what improvements have been made to the rooms should we visit in the future.More
ShazandLisa L, Wigan, United Kingdom
Always a fantastic holiday
We stay here for 2 weeks EVERY YEAR!! It is a lovely clean place and the staff are very friendly especially Carlos on reception. We love it here and our twin daughters enjoy the fantastic pool. Lots of sun beds and parasols. We always have the same bungalow (107) which is in a lovely position. We go self catering as we like to go out to restaurants in the evening. During the day we just relax by the pool. Only 4 euros into the centre of Maspalomas where there are numerous bars & restaurants. Highly recommendMore